High Res Brochure

Parts availability

Canon constantly monitors parts demand

and seeks to maintain supply levels at

parts depots and dealers. Commonly

used parts can generally be ordered

around the clock, seven days a week,

on a next-ﬂ ight-out status.

Certiﬁ ed dealer technicians

Canon dealer service technicians are

continually trained on new systems and

have

24/7 access to online technical

support. Canon ﬁ eld personnel also

provide seminars on current “hot topics”

and can update and refresh the techni-

cians as requested. Many technicians also

participate in Canon’s voluntary Associa-

tion of Technical Service Professionals

(ATSP) program. This program provides

testing that recognizes the technicians’

expertise as technical and service

support providers.

Service coverage

Canon’s authorized dealer network

provides extensive service coverage

across North America. And, because

Canon dealers understand their local

markets, service and support is aligned

to local business needs. In addition,

dealers may be able to customize

support plans to ﬁ t the needs of

demanding production environments.

Teamwork that helps maximize uptime and proﬁ tability.

You only make money when your press is running. Count on

Canon to deliver the outstanding service and support that

keeps your business operating at peak performance.

EXTENSIVE TRAINING

ONLINE SUPPORT

EXTENSIVE TRAINING

ONLINE SUPPORT

EXTENSIVE TRAINING

10 SERVICE AND SUPPORT