Basic Operation Guide Network Setting Procedure Security Functions Searching in Detail See the e-Manual. User Software CD-ROM Searching the Installation and Connection Procedure See the Starter Guide. Be sure to read the manual before using the machine. Keep the manual for future reference. 1 2 3 4 5 6 7 8 9 10 11 Quick View- Perform Useful Tasks Next Page Before Using the Machine P.1-1 Document and Paper Handling P.2-1 Copying P.3-1 Printing from a Computer P.
Quick View- Perform Useful Tasks Copy Print Fax Scan Network Settings & Remote UI There are a variety of copy functions that are explained in later pages of this manual as well as in the e-Manual. You can enlarge or reduce copies as well as copy multiple documents onto one sheet. Additionally, you can erase the background of the document or adjust the density and image quality before copying. Below is a quick overview of highlighted copy features that you can utilize in your everyday use.
Quick View- Perform Useful Tasks Copy Print Fax Scan Network Settings & Remote UI There are a variety of print functions that are explained in later pages of this manual as well as in the e-Manual. You can enlarge or reduce documents, print multiple-page data onto one sheet, and perform 2-sided printing. Also you can print from a USB memory connected to the machine as well as from a computer. Below is a quick overview of highlighted print features that you can utilize in your everyday use.
Quick View- Perform Useful Tasks Copy Print Fax Scan (D1370/D1350 only) Network Settings & Remote UI There are a variety of fax functions that are explained in later pages of this manual as well as in the e-Manual. The machine is also equipped with the PC Fax function which can send a document from a computer directly, which reduces paper costs. Below is a quick overview of highlighted fax features that you can utilize in your everyday use.
Quick View- Perform Useful Tasks Copy Print Fax (D1370/D1350 only) Various Sending/Receiving Functions Scan Network Settings & Remote UI For details, see "Using the Fax Functions" from p. 6-1. Various Sending Functions Various Methods for Specifying a Destination You can register fax destinations in the address book. You can specify the destinations using various methods, enabling you to send documents quickly and easily.
Quick View- Perform Useful Tasks Copy Print Fax Scan Network Settings & Remote UI There are a variety of scan functions that are explained in later pages of this manual as well as in the e-Manual. You can easily save scanned documents into your computer or a USB memory, and also send them to your e-mail application or a file server directly from the machine. Below is a quick overview of highlighted scan features that you can utilize in your everyday use.
Quick View- Perform Useful Tasks Copy Print Fax Scan Network Settings & Remote UI There are a variety of network settings that are explained in the e-Manual. Since the machine has a built-in network board, you can print, fax, and scan from a computer via a network. You can also perform efficient management by configuring the machine using the Remote UI. Below is a quick overview of highlighted network settings that you can utilize in your everyday use.
Contents Contents viii Manuals for the Machine xi Available Features xii How to Use This Manual xii Important Safety Instructions xiii Installation Requirements and Handling xvii Legal Notices xix Laser Safety xxiii Supported Paper Types 2-6 Paper Size 2-6 Paper Type 2-7 Printable Area 2-8 Loading Paper 2-9 In the Paper Drawer 2-9 In the Multi-Purpose Tray 2-10 Precautions when Loading Paper 2-12 Paper Loading Capacity 2-12 Paper Loading Orientation 2-13 When printing pap
Printing from a Computer 4-1 Preparing to Print from Your Computer 4-2 Printing from a Computer 4-3 Scaling Documents 4-3 Printing Multiple Pages on One Sheet 4-3 1-sided Printing and 2-sided Printing 4-4 Checking and Canceling Print Jobs 4-5 RX Mode 6-11 Fax/Tel mode 6-12 Answer mode 6-13 Manual mode 6-13 DRPD (Distinctive Ring Pattern Detection) mode Registering Destinations in the Address Book 6-14 Advanced Settings for the Fax/Tel Auto Switch Mode 6-14 Forwarding Fax Documents
Using the Scan Functions Basic Scan Operations 7-1 7-2 Check the Following First 9-12 Is the power switched ON? 9-12 Has the power switch been just turned ON? 9-12 Is the machine in the sleep mode? 9-12 Scanning Using Keys on the Operation Panel 7-2 Are the settings properly configured? 9-12 Saving Scanned Documents to USB Memory Device 7-4 Is the Error indicator on or blinking? 9-12 E-mailing Scanned Documents (D1370 Only) 7-5 Does a message appear on the screen? 9-13 Sending Scanned
Manuals for the Machine Starter Guide Read this manual first. • • • • • This manual describes the settings for setting up the machine and installing the software. Be sure to read this manual before using the machine. Preface Installing the Machine Configuring and Connecting the Fax Connecting to a Computer and Installing the Drivers Appendix Basic Operation Guide Read this manual next.
Available Features The machine offers the following features. ○ : available — : not available Copy (2-sided) Print (2-sided) Print (PS/PCL) Fax (PC Fax) ○ ○ ○ ○ D1370 Scan Send to Email / Store to Shared Folder Remote UI ADF (2-sided) ○ ○ ○ ○ D1350 ○ ○ — ○ ○ — ○ ○ D1320 ○ ○ — — ○ — ○ ○ How to Use This Manual Symbols Used in This Manual WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
Important Safety Instructions Please read these “Important Safety Instructions” thoroughly before operating the machine. As these instructions are intended to prevent injury to the user and other persons or to prevent destruction of property, always pay attention to these instructions and operational requirements. Also, as it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.
-- The power cord is bent near the connection part, and continuous stress is being applied to the power outlet or the connection part. -- Applying a shock to the power connector. • Do not use power cords other than the one provided, as this can result in a fire or electrical shock. • As a general rule, do not use extension cords. Using an extension cord may result in a fire or electrical shock. • Remove the power plug from the AC power outlet and refrain from using the machine during a thunder storm.
Maintenance and Inspections WARNING • When cleaning the machine, turn off the machine and computer, and unplug the interface cables and power plug. Failure to do so can result in a fire or electrical shock. • Unplug the power plug from the AC power outlet periodically and clean the area around the base of the power plug’s metal pins and the AC power outlet with a dry cloth to remove all dust and grime.
Consumables WARNING • Do not dispose of used toner cartridges in open flames. This may cause the toner to ignite, resulting in burns or fire. • Do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, resulting in burns or fire. • When disposing of a toner cartridge, place the toner cartridge into a bag to prevent the toner from scattering, and then dispose of the toner cartridge according to local regulations.
Installation Requirements and Handling In order to use this machine in a safe and trouble-free manner, install the machine in a place that fulfills the following conditions. Also, read the remarks carefully.
Maintenance and Inspections IMPORTANT • Follow the instructions in the caution label attached to this machine. • Avoid shaking or applying a shock to this machine. • To prevent a paper jam, do not turn the power ON/OFF, open/close the operation panel or rear cover, and load/ unload paper in the middle of printing operation. • Be sure to remove the toner cartridge from the machine when transporting the machine to a distance.
Legal Notices International ENERGY STAR Program As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC.
C. Power Requirements The machine should be connected to a standard 120 volt AC, three-wire grounded outlet only. Do not connect this machine to an outlet or power line shared with other appliances that cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise that often interferes with communications equipment and the sending and receiving of documents.
• • • • • • from copiers, heaters, air conditioners, or any electric equipment that is thermostatically controlled. The rated value is 115 volts and 15 amperes. The CA11A modular jack should be relatively close to the power outlet to facilitate installation. Notice This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous radiation.
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Chapter 1 Before Using the Machine This chapter describes the features of the machine and its useful functions.
Parts and Their Functions This section describes the parts of the machine and their functions Front Side Before Using the Machine (1) (2) (3) (11) (12) (4) (10) (9) (8) (7) (6) (5) (16) (1) Feeder Used to continuously scan documents automatically. (2) Document guides Adjust these guides to fit the document. (3) Document feeder tray Place your documents on. (4) Document delivery tray Used to store documents returned by the feeder.
Back Side (1) USB port Connect the USB cable. (1) (2) (2) LAN port Connect the LAN cable. (3) External telephone line jack (8) (4) (7) (6) Telephone line jack Connect the telephone cable. (5) Power socket Connect the power cord. (6) (3) (4) (5) Lower rear cover Open this guide to clear paper jams. (7) Sub-output tray Printed paper is output to the sub-output tray with the printed side facing up. Printed paper is stacked in reverse page order.
Operation Panel D1370/D1350 (1) (2) Before Using the Machine (3) (4) (6) (7) D1320 (1) (2) (3) (1) (2) (3) (4) Press to switch the mode to copy, fax, scan or USB direct print. [Reset] key Resets the settings. (Resets the copy/scan/fax/USB direct print mode.) [ [ ] Key ] Key [ ] Key [ ] Key [#] key [Report] key [Energy Saver] key (7) (7) Mode switch keys [*] key (6) (4) (6) Press to specify or register various settings. You can set 2-sided printing.
FAX operation panel (D1370/D1350 Only) (1) (6) (5) (4) (1) [One-touch Speed Dial] keys Press to select destinations registered in one-touch keys. (2) [Address Book] key Searches recipients registered under one-touch keys or coded dial codes. (3) [Coded Dial] key Specifies recipients registered. (4) [Recall] key Redial the last number called. (Only enabled when the mode screens for fax, e-mail or file server operations are displayed.
LCD (Standby Mode) This section describes the following screens. • Copy Mode • Fax Mode (D1370/D1350 Only) • Scan Mode • USB Direct Print Mode Before Using the Machine NOTE To change standby display • You can change the standby display that appears when the power switch is turned ON. e-Manual → Basic Operation → Customizing Display Settings → Setting the Default Screen • When the machine is idle for 2 minutes, the screen returns to the standby display.
Navigating the Menu Scrolling the Menu This section describes how to navigate the menu and configure menu options on the menu screen. Use the following keys to navigate the menu and configure menu options. Keys to be used for this operation Menu Preferences Timer Settings Common Settings Copy Settings Menu Back OK Selecting a Menu Item Press [OK] to select the highlighted menu. When the menu has a submenu, press [ ] to select the item and proceed to the next screen.
Returning to the Default Screen Press [ ] (Menu) to exit the menu screen and return to the default screen. Before Using the Machine NOTE If you press [ ] (Menu) before you press [OK] The changes made to the settings are not saved.
Entering Text Moving the Cursor (Entering a Space) Enter information (text, symbols, and numbers) using the following keys. Move the cursor by pressing [ ] or [ ]. To enter a space, move the cursor to the end of the text and press [ ]. Keys to be used for this operation To delete text, numbers, or symbols, press [ ] (Clear). To delete all text, numbers, or symbols, press and hold [ ] (Clear). Example: Enter .
6 Press [ screen. ] until the letter “N” appears on the Register Unit Name CANON Entry Mode: A Before Using the Machine 1-10 7 Select using [ ] or [ ] and press [OK]. The entry is complete.
Setting the Sleep Timer The machine automatically enters the sleep mode after it has been idle for a specified length of time. 4 Specify the time using [ ] or [ ] and press [OK]. * You can also enter values using the numeric keys. * We recommend that you use the default timer setting. Keys to be used for this operation Menu 5 min. (3-240) OK NOTE To set the auto sleep timer 1 2 Press [ Select using [ ] or [ ] and press [OK].
Setting the Current Date and Time Specify the date and time display formats and set the current date and time. The specified date and time are used for some fax functions and reports. Before Using the Machine Keys to be used for this operation Menu Settings Press [ <12/24 Hour Clock> Select one of the following display formats using [ ] or [ ] and press Specify the [OK]. time display The formats include the following. format. • 12 Hour (AM/PM) • 24 Hour ] (Menu).
Chapter 2 Document and Paper Handling Document Type Supported Document Types Scan Area 2-2 2-2 2-2 Copy 2-2 FAX 2-3 Scan 2-3 Placing Documents 2-4 Placing Documents on the Platen Glass 2-4 Placing Documents in the Feeder 2-4 Supported Paper Types 2-6 Paper Size 2-6 Paper Type 2-7 Printable Area 2-8 Loading Paper 2-9 In the Paper Drawer 2-9 In the Multi-Purpose Tray 2-10 Precautions when Loading Paper 2-12 Paper Loading Capacity 2-12 Paper Loading Orientation 2-13 When
Document Type Supported Document Types Platen Glass • • • • • Feeder Plain paper Heavy paper Photograph Small documents (for example, index cards) Special types of paper (for example, tracing paper, transparencies, etc.)*1 • Booklet (Up to 3/4” (20 mm) thickness) Plain paper (Multi-page documents of the same size, thickness and weight/one-page documents) Size (W x L) Up to 8 1/2” x 14” (216 mm x 356 mm) Maximum size: 8 1/2” x 14” (215.9 mm x 355.6 mm) Minimum size: 5 1/2” x 5” (139.
FAX Platen Glass 1/8" (3 mm) Feeder 1/8" (3 mm) 1/8" (3 mm) 1/8" (3 mm) 3/64" (1 mm) 3/64" (1 mm) 3/64" (1 mm) Scan Platen Glass Feeder 1/16" (1.5 mm) Document and Paper Handling 3/64" (1 mm) *The whole document can be scanned without any margins.
Placing Documents This section describes how to place documents on the platen glass or in the feeder. Placing Documents on the Platen Glass 1 CAUTION Precautions when closing the feeder • Be careful not to get your fingers caught. This may cause personal injury. • Do not press down the feeder forcefully. This may damage the platen glass and cause personal injury. Open the feeder.
4 Align the document guides to fit the width of the document. The machine is ready to copy or scan the document. If more than 51 documents are loaded, paper jams may occur, or the document may not be scanned. While scanning a document Do not add or remove documents. When scanning is complete Remove the document from the document delivery tray to avoid paper jams. Avoid scanning the same document more than 30 times. Document and Paper Handling IMPORTANT Up to 50 documents can be loaded.
Supported Paper Types Paper Size The following paper sizes are supported. ○ : Supported : Not supported Paper Source Paper size Document and Paper Handling Paper drawer* Multi-purpose tray A4 (8 1/4” x 11 3/4” (210 mm x 297 mm))*2*3*4 ○ ○ B5 (7 1/8" x 10 1/8" (182 mm x 257 mm))* ○ ○ A5 (5 7/8" x 8 1/4" (148 mm x 210 mm))*3 ○ ○ Legal (8 1/2" x 14" (215.9 mm x 355.6 mm))* * ○ ○ Letter (8 1/2" x 11" (215.9 mm x 279.4 mm))*2*3*4 ○ ○ Statement (5 1/2" x 8 1/2" (139.7 mm x 215.
Paper Type The following paper types are supported.
Printable Area The shaded area in the illustration on the following page represents the printable area. Note that the margins indicated in the illustration are for your reference. Actual margins can vary. 1/4" (5 mm) 1/4" (5 mm) 1/4" (5 mm) * When an envelope is printed, the margin is 3/8" (10 mm) on top, bottom, right, and left.
Loading Paper This section describes how to load paper in the paper drawer and the multi-purpose tray. NOTE To set your choice of paper size or type Fan the document stack and even the ends. Thoroughly fan in small batches Align the edges on a flat surface a few times In the Paper Drawer Before loading paper in the paper drawer, see “Precautions when Loading Paper” (→P. 2-12). 4 NOTE How to load the paper in the optional paper drawer (Drawer 2): Same as in Drawer 1.
In the Multi-Purpose Tray IMPORTANT Adjust the paper guides to the paper width without space. If the paper guides are loose or tight, this may result in misfeeds or paper jams. Before loading paper in the multi-purpose tray, see “Precautions when Loading Paper” (→P. 2-12). Use the multi-purpose tray when you want to copy or print on a different paper size or type from the one loaded in the paper drawer. 1 Document and Paper Handling 6 When loading long-size paper open the tray extension.
3 Gently insert the paper stack into the multipurpose tray with the print side face up. 5 Be sure that the paper stack is loaded under the load limit guides (A). “Paper Loading Capacity” (→P. 2-12) “Paper Loading Orientation” (→P. 2-13) (A) 6 Specify the loaded paper size and type. “Setting the Paper Size and Type” (→P. 2-14) (2) Loosen any stiff corners of the envelope and flatten curls as shown in the figure. 4 Document and Paper Handling When loading envelopes (1) Fold the envelope flap.
Precautions when Loading Paper Paper Loading Capacity CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. (A) (B) (C) Precautions when inserting the paper drawer Be careful not to catch your fingers. Document and Paper Handling IMPORTANT Adjust the paper guides to the paper width without space. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.
Paper Loading Orientation NOTE Paper loading orientation when loading in the multipurpose tray The paper loading orientation for the multi-purpose tray is the same as that for the paper drawer. When printing paper with a letterhead or logo (previously printed paper) When printing on envelopes Load envelopes with the front side (non-glued side) facing up to the Multi-purpose tray as shown below. ( : Feeding direction) Envelope No.
Setting the Paper Size and Type Whenever you change the paper size and type loaded in the drawer and the tray, follow the procedure in this section to adjust the paper size and type settings. 5 Select the paper type using [ ] or [ ] and press [OK]. Paper Type Plain (16 lb Bond-23 Plain L (16 lb Bond... Recycled Color IMPORTANT If the setting is different from the size of the loaded paper An error message appears, or printing is not performed correctly.
4 Select using [ ] or [ ] and press [OK]. When selecting the registered custom paper, you can edit and delete the custom paper. If the default paper is registered The setting screen is not displayed when paper is loaded. ] or [ 1 2 ] and press [OK]. Press [ ] (Select Paper/Settings). Select using [ ] or [ ] and press [OK]. Select Paper MP Tray 1 LTR:Plain Paper Settings Specify Size X X: 0 " Y Y: 0 " (2) Specify the size using [ ] or [ ] and press [OK].
7 Select using [ ] or [ ] and press[OK]. Register Default Set. Off On Set Details 8 Document and Paper Handling Select a paper size using [ ] or [ ] and press [OK]. * * To register a custom paper, see “Setting a Custom Paper Size” (→P. 2-14) The registered custom paper is listed at the top. Select it with [ ]. Paper Size LTR LGL STMT EXEC If you select Specify the size of direction and direction of the custom paper.
Selecting the Print Side Specify whether to print only on the front side of paper for 1-sided printing so that the odd pages are always printed on the front side for both 1-sided and 2-sided printing. The print side for 1-sided printing varies depending on the setting specified. To use preprinted paper, read “Paper Loading Orientation” (→P. 2-13) carefully to place the paper stack in the correct orientation. 1 2 Front Back Select using [ ] or [ ] and press [OK].
Place the paper stack as shown below when is selected. : Feeding direction) ( * For details on the procedure for loading paper when using multi-purpose tray or when printing pages of the landscape layout, see “Paper Loading Orientation.””Paper Loading Orientation”(→P. 2-13). For 2-sided printing Place the stack with the printed side face down. Place the stack with the front side (first page) face up.
Chapter 3 Copying This chapter describes how to use the copy functions.
Basic Copy Operations This section describes the basic procedure for copying. Copying 1 Place your document. 2 Press [ “Placing Documents” (→P. 2-4) “Supported Document Types” (→P. 2-2) * Up to 50 documents can be loaded into the feeder. ]. 4 * Press [ 3 Specify the copy settings as needed. You can specify up to 9 items. (for details, see P.3-4 to P.3-8.
Checking and Canceling Copy Jobs 4 Check the details of copy jobs. Cancel copy jobs that you decide not to perform while the jobs are processing. The details of the selected job is displayed. NOTE When the processing/Data indicator on the operation panel is: Turned on/blinking A job is currently processing. Turned off No jobs are waiting in memory.
Copy Settings Combination of Copy Settings You can combine and use various copy settings. This applies to Mode Memory registration and default settings (→P. 3-12) as well. However, the following limitation is found in the setting combination. Copying Nothing special. When is set to , is changed to .
Copy Settings Adjusting the Density Copy mode screen Density adjustment Copy: Press Start 100% 1 LTR Density: + -0 Original Type: Text... 2-Sided: Off 1 Setting screen Density + Background: Default Select using [ ] or [ ] → [OK] Adjust the density using [ [ ] Decrease the density. [ ] Increase the density.
Copy Settings 2-Sided Copying Copy mode screen Copy: Press Start 100% 1 LTR Density: + -0 Original Type: Text/ 2-Sided: Off 1 Setting screen* 2-Sided * You can display the setting screen also by selecting <2-Sided> in the copy mode screen. 2-Sided Off 1 2-Sided 2 2-Sided 2 1-Sided Select the 2-Sided copy format using [ ] or [ ] → [OK] Copying <1→2-sided> Copy a 1-sided document onto both sides of the output. <2→2-sided> You can make 2-sided copies from 2-sided documents.
Copy Settings Enlarging/Reducing Copies Copy mode screen Enlarge or reduce copies using preset copy ratios or custom copy ratios. For example, you can copy Statement to Letter size paper using a preset ratio, or set any copy ratio from 25% to 400% in 1% increments. Setting screen Copy Ratio Custom Ratio 100% Direct 400% Max 200% Copy: Press Start 100% 1 LTR Original Type: Text...
Copy Settings Collating Copies Copy mode screen Setting screen Collate Off On Copy: Press Start 100% 1 LTR Paper: 1 LTR:Plain N on 1: Off Collate: Off 1 Select using [ ] →[OK] ] or [ Select using [ Copying Printouts of a complete job are grouped. For example, if you are copying three copies of a three-page document, printouts of a complete job are grouped and arranged in this page order: “1, 1, 1”, “2, 2, 2”, “3, 3, 3.
Copying an ID Card Copy a 2-sided card onto one side of paper. 5 Keys to be used for this operation COPY 6 Press [ ] (Start). Proceed to the next step when the scan is complete. Turn sides. Place the card with spacing of 1/4” (5 mm) from the left edge of the platen glass. Align the center of the card with the arrow mark, as shown below. OK Place a card on the platen glass, and then close the feeder.
Registering and Using Combination of Copy Settings (Mode Memory) You can register up to four combinations of frequently used copy settings to the “Mode memory” in advance. 5 IMPORTANT Registered settings of Mode Memory Copying • Registered settings in the Mode Memory are saved even during power OFF. • When settings which require the options are registered in a Mode Memory, the memory becomes unavailable if that option is removed, but its settings remain saved.
3 Select using [ ] or [ ] and press [OK]. 3 Mode Memory Register/Delete Mode 1 Mode 2 Mode 3 4 Copy: Press Start 100% 1 LTR Erase Frame: Off Sharpness: + -0 Mode Memory: Off Select a Mode Memory to delete using [ ] or [ ] and press [OK]. 4 Select a Mode Memory to call using [ ] or [ ] and press [OK]. 5 Press [ Copying Mode Memory Mode 1 Mode 2 Mode 3 Mode 4 Select using [ ] or [ ] and press [OK]. Mode 1 No.
Changing the Default Settings The default settings are a set of standard settings predetermined by the machine. These settings become effective when the machine is turned OFF and ON, or when 3 ] (Reset) is pressed to revert to the default settings. You [ can change the following default settings based on your needs. Select using [ ] or [ ] and press [OK]. Copy Settings Change Defaults Keys to be used for this operation Menu 4 Copying Change Defaults No.
Chapter 4 Printing from a Computer This chapter describes how to print from your computer to the machine. * If you are a Macintosh user, see the following. • To view how to install the Printer Driver → Starter Guide or Printer Driver Installation Guide • To view how to use each function → Print Driver’s Help To view how to display Printer Driver Installation Guide or Help in the Printer Driver, see “For Macintosh Users” (→P. 11-4).
Preparing to Print from Your Computer To print your documents files from your computer, perform the following steps. Step 1 Choose between USB and network connections. Step 2 Install the printer driver. Starter Guide → 4 Connecting to a Computer and Installing the Drivers NOTE To change the port number of the machine See the following section.
Printing from a Computer Scaling Documents 4 You can enlarge or reduce documents to match the output paper size. There are two methods for scaling a document: select the output size of the document to scale it automatically, or specify the scaling value manually. 1 If you want to increase or decrease the magnification manually, select [Manual Scaling] → specify the scaling ratio for [Scaling]. Click [Page Setup]. Click [OK].
2 Select [N on 1] from [Page Layout] (where “N” is the number of pages you want to print on the sheet). 1-sided Printing and 2-sided Printing You can select whether to print on one side or both sides of each sheet of paper. If the machine you are using supports 2-sided printing, the default setting is 2-sided printing. IMPORTANT Precautions on 2-sided printing • Do not touch your document when making 2-sided printing until the process is complete.
2 Click [Finishing]. Checking and Canceling Print Jobs You can check detailed information about print jobs or cancel print jobs in the middle of currently printing or waiting. NOTE If the Processing/Data Indicator on the operation panel is: Turned on/blinking A job is being processed. Turned off No jobs are in the memory.
●● For canceling (1) Select using [ ] or [ ] and press [OK]. Details Job Number: 0020 Status: Printing Time: 01/01 09:42AM (2) Select using [ ] and press [OK]. The print job is canceled. Cancel? Yes (3) Printing from a Computer 4-6 Press [ No ] (Status Monitor/Cancel) to close the screen. NOTE Pressing [ ] (Stop) can also delete the print jobs ] (Stop).
Chapter 5 Registering Destinations in the Address Book (D1370/D1350 Only) This chapter describes the procedures for registering destinations in the address book and changing or deleting the registered settings.
Registering Destinations in the Address Book Specify a destination by manually entering characters/ numbers using the numeric keys or selecting from the address book to fax a document. You can register frequently used destinations in one-touch keys and coded dial codes. You can also save one-touch keys and coded dial codes as a group. You can register destinations from the operation panel or Remote UI. One-touch keys You can register up to 19 destinations in one-touch keys.
Registering and Editing One-Touch Keys You can perform the following tasks. • Registering one-touch keys • Editing one-touch keys • Deleting one-touch keys (5) Select the number to be registered using [ press [OK]. ] or [ ] and Enter Registration No. 01 Not Registered 02 Not Registered 03 Not Registered 04 Not Registered Registering and Editing from the Operation Panel (6) Select using [ ] or [ ] and press [OK].
●● To edit a one-touch key (1) Press [ ]. (2) Register New Destina Edit Address Book Address Book Details Select using [ and press [OK]. Select using [ [OK]. All A-Z ] or [ ] and press When the address book PIN is selected Use the numeric keys to enter the PIN and press [OK]. Address Book PIN Register New Destin...
To register a one-touch key Registering and Editing One-Touch Keys using the Remote UI 1 2 To edit the registered one-touch key (1) Click [No.], [Type] or [Name]. (2) Click [Edit]. (3) Specify the required settings in the edit screen and click [OK]. Start the Web browser. Enter “http://IP address of the machine/” in the address field and press the [ENTER] key on the keyboard. Input Example: “http://192.168.0.215/” 3 Proceed to Step 6.
Registering and Editing Coded Dial Codes You can perform the following tasks. • Registering coded dial codes • Editing coded dial codes • Deleting coded dial codes (5) Registering and Editing from the Operation Panel Select using [ ] or [ ] and press [OK]. Fax Type: Fax Name: Destination: (6) Use the numeric keys to specify . “Entering Text” (→P. 1-9) Keys to be used for this operation Tone, Numeric keys FAX SCAN Address Book Name (Max 16 char.
(13) Select using [ ] or [ ●● To delete a coded dial code (1) Press [ ]. ] and press [OK]. Fax Type: Fax Name: CANON Destination: 012345... Register New Destina Edit Address Book Address Book Details All A-Z ●● To edit a coded dial code (1) Press [ ]. (2) Register New Destina Edit Address Book Address Book Details Select using [ and press [OK]. Select using [ [OK].
To register a coded dial Registering and Editing a Coded Dial Code Using the Remote UI 1 2 To edit the registered coded dial (1) Click [No.], [Type] or [Name]. (2) Click [Edit]. (3) Specify the required settings in the edit screen and click [OK]. Start the Web browser. Enter “http://IP address of the machine/” in the address field and press the [ENTER] key on the keyboard. To delete the registered coded dial 6 Input Example: “http://192.168.0.215/” 3 Proceed to Step 6.
Registering and Editing Destinations for Group Dialing You can perform the following tasks. • Registering group addresses • Adding destination(s) to a group • Deleting destination(s) from a group • Changing the group name • Deleting group(s) (3) Select or using [ and press [OK]. ] or [ ] Register Location Coded Dial One-Touch IMPORTANT (4) Select using [ ] or [ ] and press [OK].
(11) Select the destination that you want to add using [ [ ] and press [OK]. ] or (5) A-Z 0-9 (12) Repeat Steps (10) and (11) to select the destinations to be added. (13) Select using [ ] or [ ] and press [OK]. Destination(s) CANON01 0123456789 CANON02 9876543210 (14) Select using [ ] or [ (6) ] and press [OK]. Select the destination to be added using [ press [OK]. All (7) ] and press [OK].
(4) Select using [ ] or [ ] and press [OK]. (3) Group Type: Group Name: CANON Destinations: 3 (5) CANON 2 Destinat CANON01 0123456... CANON02 9876543... All Select the destination to be deleted using [ and press [OK]. ] or [ ] (4) Select using [ [OK]. ] or [ ] and press (5) (6) ] and press [OK]. (8) No Select using [ ] or [ ] and press [OK]. (7) Select using [ ] and press [OK]. Change . “Entering Text” (→P.
(4) Select using [ ] and press [OK]. Delete from Address Book? Yes 3 Press [ No Registering and Editing a Destination Group Using the Remote UI 1 2 ] (Back) to close the menu screen. Start the Web browser. Enter “http://IP address of the machine/” in the address field and press the [ENTER] key on the keyboard. Input Example: “http://192.168.0.215/” 3 Log on to the Remote UI. (1) Select [Management Mode]. (2) Enter [System Manager ID] and [System Manager PIN]. (3) Click [Log In].
●● To register a group dial Proceed to Step 6. 8 Enter the group name in [Group Name] and click [Select from Address Book]. ●● To add destination(s) to the registered group dial (1) Click [No.], [Type] or [Name]. (2) Click [Edit]. (3) Click [Select from Address Book]. (4) Click [One-Touch] or [Coded Dial] from the drop-down list and click [Display]. (5) Select the check box of the destination which you want to add to the group and click [OK].
Registering Destinations in the Address Book 5-14
Chapter Using the Fax Functions 6 (D1370/D1350 Only) This section describes how to send faxes from the machine and specify the related settings to send and receive faxes.
Basic Procedures for Sending Faxes This section describes the basic procedure for sending faxes. 1 Place your document. 2 Press [ “Placing Documents” (→P. 2-4) “Supported Document Types” (→P. 2-2) ]. 4 Specify the destination. These are the following methods to specify a destination. (For details, see P.6-4 to 6-5.) Entering the fax number One-touch keys Coded dial codes Group dialing Address book - Sequential broadcast (→P.
Changing the Scan Settings (Fax) Resolution Settings Fax mode screen Setting screen Specify destination. 01/01/2011 12:52AM Resolution 200 x 100 200 x 200 200 x 200 200 x 400 RX Mode: Auto Resolution: 200 x 10 Select using [ ] or [ dpi dpi dpi dpi (Norma (Fine) (Phot... (Supe... Specify the resolution. Higher resolutions result in better image quality but require longer transmission times.
Specifying Destinations Specifying Destinations Specifying destinations by entering the fax number Specify the fax number using the numeric keys, [ (SYMBOLS). ] (Tone), and [ ] To modify destinations • To cancel the entered destination Press and hold [ ] (Clear). • To delete the last character of the entered destination Press [ ] (Clear). Specifying destinations using one-touch keys Using the Fax Functions Press the one-touch key (01 to 19) in which the destination is registered.
Specifying Destinations Specifying destinations using group addresses When group addresses are registered in one-touch keys Press the one-touch key (01 to 19) in which the group address that you want to select is registered. When group addresses are registered in coded dial codes Press [ ] (Coded Dial), and then enter the three-digit registration number (001 to 181) with the numeric keys. To select a destination from the coded dial codes, you need to register group addresses in these codes in advance.
Canceling Fax Jobs Cancel sending the job currently being sent. Keys to be used for this operation Stop OK NOTE How to cancel fax sending You can also cancel the job with the following procedures. • To cancel the job in the Status Monitor/Cancel screen. “Checking and Canceling Fax Jobs” (→P. 6-18) • Press [ ] (Stop) twice. 1 Using the Fax Functions When is displayed after the fax sending starts, select using [ ] or [ ] and press [OK]. Scanning...
Redialing (Manual Redialing) You can call and redial up to three fax sending history. Keys to be used for this operation Recall FAX OK 1 Start Place your document. “Placing Documents” (→P. 2-4) “Supported Document Types” (→P. 2-2) 2 3 4 Press [ ]. Press [ ] (Recall). Select history for redial using [ ] or [ ] and press [OK]. Recall 012XXXXXX 5 Press [ Using the Fax Functions In the history, recipient name and/or telephone number are displayed.
Useful Features Notifying the Recipient of an Incoming Fax by Telephone (Manual Sending) Send a fax manually when • you want to notify the recipient of an incoming fax by telephone • the receiving fax machine cannot receive faxes automatically Push-button Telephone for Tone Dialing Some types of push-button telephones require a push-button line (for example, banks, airlines, or hotel reservations). When the machine is connected to a dial-up line, you can receive a fax using tone dialing.
Sending a Fax Abroad (Adding Pauses) When making an overseas call, you may need to add a pause to the fax number. Since signals are transmitted over long distances across a complicated channel, your call may not be connected without adding a pause after the country code or in front of the fax number. By adding a pause, enough time elapses before the machine starts dialing the number again. 7 • The letter
is displayed at the end of the fax number.
Sending to Multiple Destinations at a Time (Sequential Broadcast) You can send the same fax to multiple destinations simultaneously. NOTE The number of destinations that you can specify for a sequential broadcast • Using the numeric keys: Up to 10 destinations • One-touch keys: Up to 19 destinations • Coded dial codes: Up to 181 destinations Keys to be used for this operation Numeric keys To specify destinations using the numeric keys Enter the numbers and press [OK].
RX Mode This section describes how to receive faxes. RX Mode The machine allows you to receive faxes automatically or manually in several different ways. See the following flowcharts to select the receive mode that you want to use. The default setting is . Auto mode You can receive faxes automatically. The receive mode varies depending on whether an external telephone is connected to the machine or not.
Fax/Tel mode You can receive faxes automatically (The telephone rings on an incoming call). To disable audible incoming rings, see “Incoming Ring” (→P. 6-25) You can answer incoming calls by picking up the handset. Operation for when an incoming call is received An incoming call rings for the specified number of times.*1 When you do not pick up the handset within the specified number of times When you pick up the handset within the specified number of times When the call is a fax You can hear a beep.
Answer mode You can receive faxes automatically. The telephone’s built-in answer function records messages of unanswered calls. Operation for when an incoming call is received The telephone rings the number of times specified for the built-in answering machine.*1 When you pick up the handset during ringing When the call is a fax You can hear a beep.Following the procedure below, receive the fax. (1) Press [Fax]. (2) Select using [ ] or [ ] and press [OK]. (3) Hang up the handset.
Changing the Receive Mode 2 Select using [ ] or [ ] and press [OK]. Select the receive mode that you want to use. Specify destination. 01/01/2011 12:52AM NOTE About the external telephone The machine may not be able to send or receive faxes properly, depending on the type of telephone connected to it. RX Mode: Auto Resolution: 200 x 1... 3 Keys to be used for this operation FAX Select using [ ] or [ ] and press [OK].
Forwarding Fax Documents Received fax documents are transferred to a fax, E-mail or a file server. 3 Select using [ ] or [ ] and press [OK]. NOTE System Settings Security Settings Communication Manag... Select Country/Regi... Forwarding Settings For forwarding to E-mail or a file server (D1370 Only) When a fax document is transferred to an E-mail or a file server, the document is converted to a PDF file.
Configurating Operations for Transfer Errors Keys to be used for this operation Status Monitor/Cancel When received documents are transferred or when a transfer error occurs, its details can be saved in a memory or printed. Keys to be used for this operation Menu OK 1 2 Press [ ] (Status Monitor/Cancel). Select using [ ] or [ ] and press [OK]. Status Monitor/Cancel Device Status Copy/Print Job TX Job RX Job 3 Press [ Menu USB Direct Print Se... Printer Settings Adjustment/Maintena...
To save a transferred document in a memory (1) Select using [ ] or [ [OK]. ] and press 3 Select a job using [ ] or [ ] and press [OK]. Fax Forwarding Errors 12:52AM 12:54AM Store/Print Forwarding Print Images Store Images in Memor Detailed information of the forwarding error job is displayed. (2) Select settings using [ ] or [ ] and press [OK]. Details Job Number: 0004 Store Images in Memory Do Not Store Only When Error Occu...
Managing Faxes Stored in Memory To cancel the job (1) Select using [ Manage faxes stored in memory. Checking and Canceling Fax Jobs ] and press [OK]. Details Job Number: 0004 Status: Sending Time: 01/01 12:52AM Check the details of the fax currently being sent or waiting to be sent. Cancel faxes that you decide not to send. Keys to be used for this operation Status Monitor/Cancel ] or [ (2) Select using [ ] and press [OK].
1 2 Press [ ] (Menu). Select using [ ] or [ ] and press [OK]. Menu USB Direct Print Se... Printer Settings Adjustment/Maintena... System Settings 3 About faxes stored in memory You can specify forwarding destinations. “Forwarding Fax Documents” (→P. 6-15) You can combine and print documents saved in the memory Instead of printing during receiving. “Combining and Printing the Received Documents You Saved” (→P.
To delete the job (1) Select using [ ] or [ ] and press [OK]. 4 Details Job Number: 0004 Status:Waiting to... (2) Select using [ The details of the job is displayed. TX Job History 05:10AM NG ♯995 05:06AM NG ♯099 ] and press [OK]. 5 Delete? Yes No Press [ ] (Status Monitor/Cancel) to close the screen. To only check the details of the selected job Press [ ] (Status Monitor/Cancel) after you have checked the details of the selected job to close the screen.
Changing the Default Fax Settings The default settings are a set of standard settings predetermined by the machine. These settings become effective when the machine is turned ON and OFF, or when [ ] (Reset) is pressed to revert to the default settings. You can change the following default settings based on your needs. • Resolution • Density • 2-Sided Original • Sharpness 5 • Resolution/Density/Sharpness For more information, see “Changing the Scan Settings (Fax)” (→P.
Changing Fax Settings (Settings that Can Be Specified Using the [Menu] Button) Configure the following settings to determine how to send faxes. For details on the procedure for setting specifications or the setting items, see the next items. “The steps to take for configuring the send settings” (→P. 6-22) “Options” (→P. 6-22) “ The steps to take for configuring the receiving settings” (→P. 6-24) “Options” (→P. 6-25) “ The steps to take for configuring the system settings” (→P. 6-26) “Options” (→P.
Register Unit Telephone Number Register your machine’s fax number. How to access the option [ ] (Menu) → → → How to register the fax number Enter up to 20 digits using the numeric keys. You can also enter the [+]. Select Line Type NOTE Where the sender’s name appears on the page The information is printed at the top of each page that you are sending. Fax/Telephone Number (FAX No.
Auto Redial Enable auto redial for automatically redialing the fax number when the line is busy or a sending error occurs. Specify the number of redial attempts and the interval between these attempts. How to access the option [ ] (Menu) → → → The steps to take for configuring the receiving settings Follow the steps in the procedure below to configure the fax receiving settings. The procedure describes the steps to change the “ECM RX” setting.
Options Remote RX Configure the following options to receive a fax. Fax Settings RX Function Settings RX Print Settings “ECM RX” (→P. 6-25) “Incoming Ring” (→P. 6-25) “Remote RX” (→P. 6-25) “Auto RX Switch” (→P. 6-25) “2-Sided Printing” (→P. 6-25) “Reduce RX Size” (→P. 6-26) “RX Page Footer” (→P. 6-26) “Continue Printing When Toner Is Low” (→P.
Reduce RX Size Enable this option to scale the image to fit on the selected paper size or reduce the image by a specific percentage when you receive a fax. How to access the option [ ] (Menu) → → → Settings (Bold: Default setting) The steps to take for configuring the system settings Follow the steps in the procedure below to configure the system settings. The procedure describes the steps to change the “TX Start Speed”setting.
7 Press [ ] (Menu) to close the menu screen. The procedure is complete. Settings (Boldface: Default setting) Off Options Configure the following options to receive a fax. System Settings Communication Management Settings Fax Settings “TX Start Speed” (→P. 6-27) “RX Start Speed” (→P. 6-27) On Disable Memory Lock. Memory Lock PIN: Seven-digit number Once the PIN is set, you are prompted to enter it every time you change or disable the Memory Lock mode settings.
Restrict New Destinations Fax No. Confirmation Re-Entry Enable this option to restrict registering new destinations in one-touch keys or coded dial codes. When this option is enabled, you are restricted to do the following.
Chapter 7 Using the Scan Functions The documents scanned by the machine can be stored in a computer or a USB memory device. You can also send scanned documents to your e-mail application or a file server. * If you are a Macintosh user, see the Mac Scanner Driver Guide. To view how to display the Mac Scanner Driver Guide, see “For Macintosh Users” (→P. 11-4).
Basic Scan Operations Scanning Using Keys on the Operation Panel 4 You can scan a document using the keys on the operation panel. Specify a destination using [ ] or [ ] and press [OK]. Specify destination. EXAMPLE1 EXAMPLE2 Note To scan documents by operating See “Scan” in the e-Manual. • When multiple computers are connected the computer connected by a USB cable is listed at the top. • When a computer is connected by a USB cable this screen is not displayed.
If you cannot scan You cannot scan when MF Toolbox setting screen is displayed. Click [ ] to close the screen before starting a scan. Note The location of saved scanned images After scanning, the folder where the images have been saved to opens automatically. By default, folders named with the date when the data was created are put in the [My Pictures] folder in [My Documents]. (On Windows Vista/7, the folder is created in the [Pictures] folder.
5 Saving Scanned Documents to USB Memory Device You can save scanned documents to USB memory device inserted in the USB port. This section describes the basic procedure. IMPORTANT The USB memory device port on the machine • The port supports USB 1.1. • Do not insert anything other than USB memory device. Supported file systems and memory capacity Supported file systems and memory capacity include the following.
E-mailing Scanned Documents (D1370 Only) Folder and file names that can be saved Folder name File name The “SCAN_00” folder is created in the top level directory (root folder) in the USB memory device. Scanned document files are saved in this folder. When the “SCAN_00” folder reaches limit, the “SCAN_01” folder is automatically created. Folders up to “SCAN_99” are automatically created when the current working folder becomes full. File names between “SCAN0001.XXX” and “SCAN9999.XXX” are provided.
6 7 8 Specify the e-mail settings as needed. The following settings can be changed. For details on the setting procedure, see “Scanning” in the e-Manual. • Subject/Body • Reply-to • Priority The settings specified here are effective only for the current task. To make the settings effective for all e-mail send operations, see “Scanning” in the e-Manual. Press [ Sending Scanned Documents to a File Server (D1370 Only) Sending scanned documents to a file server. This section describes the basic procedure.
6 Press [ ] (Start). Scanning starts. When scanning from the feeder, or set the to After scanning the document, the scanned data is sent to the USB memory. When scanning from the platen glass, or set the to other than Proceed to Step 7. 7 To continuously scan the document, press [ (Start). ] Scan Next: Press Start Destinations: 1 No. of TX Pages: 1 8 To Cancel the scan (1) Select using [ ] or [ ] and press [OK].
Using the Scan Functions 7-8
Chapter 8 Maintenance This chapter describes the maintenance of this machine, replacement of the toner cartridges, and so on.
Cleaning the Machine 3 Cleaning the Exterior Select using [ ] or [ ] and press [OK]. Clean the exterior of the machine and ventilation slots. 1 2 Adjustment/Maintenance Toner Saver Mode Black Text Processi... Special Processing Clean Fixing Unit Turn OFF the power switch and disconnect the power cord. Clean the exterior of the machine with a soft, well wrung out cloth dampened with water or mild detergent diluted with water.
Cleaning the Platen Glass 3 Follow this procedure to clean the platen glass and under surface of the feeder. 1 2 (A) Turn OFF the power switch and disconnect the power cord. Open the feeder. 4 3 Clean the rollers (A) inside the feeder with a well wrung out cloth dampened with water and wipe them with a soft, dry cloth. Close the feeder cover. Clean the platen glass and the under surface of the feeder. (1) Clean the areas with a cloth dampened with water. (2) Wipe the areas with a soft, dry cloth.
3 Select using [ ] or [ ] and press [OK]. NOTE About sending or receiving faxes Adjustment/Maintenance Black Text Processi... Special Processing Clean Fixing Unit Clean Feeder 4 Load 10 sheets of A4 or Letter size plain paper in the feeder, and then press [OK]. The cleaning begins. It takes approximately 44 seconds to complete the process. Clean Feeder Load 10 sheets of A4 or LTR in feeder. Start 5 Press [ ] (Menu) to close the menu screen.
Replacing Toner Cartridges Toner cartridges are consumables. When the toner becomes nearly empty or has run out completely in the middle of a job run, a message appears on the screen, or the following problems may occur. Take the appropriate action accordingly. ●● A message appears on the screen “When a Message Appears (D1370/D1350 Only)” (→P. 8-5) ●● White streaks appear on the output, or the output is partially faded. “When White Streaks Appear on the Output or the Output Is Partially Faded” (→P.
Supplied Toner Cartridge The average yield of the toner cartridge that comes with the machine is as follows. Canon Cartridge 120 Starter *1 *2 Average yield*1 : 2,300 sheets The average yield is on the basis of “ISO/IEC 19752”*2 when printing A4 size paper with the default print density setting.
Storing Toner Cartridges Be aware of the following points when storing a new toner cartridge or handling the toner cartridge that was taken out of the machine for maintenance or relocating the machine somewhere. 1 2 Press [ Select using [ ] or [ ] and press [OK]. Menu Scan Settings USB Direct Print Se...
Before Replacing the Toner Cartridge 4 Insert the toner cartridge. Fit (A) on both sides of the toner cartridge into the guides located on both sides of the machine and slide the toner cartridge into the machine until the toner cartridge comes to rest and is held against the back of the machine. Before replacing toner cartridges, see “Precautions When Replacing Toner Cartridge” (→P. 8-9) When the toner nearly runs out, follow the steps in the procedure below before replacing the toner cartridge.
2 7 Remove the toner cartridge. Insert the toner cartridge. Fit (A) on both sides of the toner cartridge into the guides located on both sides of the machine and slide the toner cartridge into the machine until the toner cartridge comes to rest and is held against the back of the machine. 3 Take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch. * Keep the protective bag.
Do not touch the high-voltage contacts (D) or the electrical contacts (E). IMPORTANT About replacement toner cartridges This may result in damage to the cartridge. For optimum print quality, when you replace the toner cartridge, using Canon genuine one is recommended. Model Name D1370/D1350/ D1320 Supported Canon Genuine Toner Cartridge Canon Cartridge 120 (E) Be Careful of Counterfeit Toner Cartridges. Please be aware that there are counterfeit Canon toner cartridges in the marketplace.
Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called “The Clean Earth Campaign”. This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use, to remanufacture new cartridges which, at the same time, keeps the environment cleaner by reducing landfill waste. Complete details concerning this program are enclosed in each Cartridge box.
●● Option B: Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Place as many cartridges as possible into one box. Carefully seal the box with tape; or • Call 1-800-OK-Canon to receive your free eight cartridge collection box. ●● Option A-2: Multiple Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Complete Option A-1. • Bundle multiple cartridge boxes together securely with tape.
CANADA PROGRAM-CANADA PROGRAMME ●● Option A: Single Box Return • Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • Place the empty cartridge in the box of your new cartridge. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon’s labels are specially marked so that Canon pays the postage. • Deposit your empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise.
Relocating the Machine Before transporting the machine, see “Precautions When Relocating the Machine” (→P. 8-15) 4 After making sure that the cover and tray are closed, hold the handle on the front to lift and transport the machine. Check the weight of the machine so it can be carried safely. Follow the steps in the procedure below to relocate the machine somewhere else for maintenance and other purposes. 1 Carry the machine to the new installation site.
Precautions When Relocating the Machine WARNING When relocating the machine Be sure to turn off the power switches of the machine and your computer, and unplug the power plug and interface cables. Failure to do so can damage the cables or cords, resulting in a fire or electrical shock. CAUTION Set the machine down slowly and carefully. Be careful not to hurt your hands or fingers. IMPORTANT Do not carry the machine with the covers or trays open.
Maintenance 8-16
Chapter 9 Troubleshooting This chapter describes solutions for cases such as paper jam and when problems are not solved.
Clearing Jams Do not touch the transfer roller (C) See “Maintenance and Inspections” (→P. xv) in “Important Safety Instructions” as well. This may result in deterioration of print quality. (C) Keys to be used for this operation Do not touch the feeder roller (D) When appears on the screen, a paper jam has occurred in the feeder or somewhere inside the machine. To remove the jammed document or paper, follow the onscreen instructions.
4 Move the release lever (A) to the position shown in the figure. 9 Put the document feeder tray back into place. (A) 5 6 Remove the jammed document by pulling it gently. 10 Close inner cover. 11 Close the feeder cover. Open the inner cover. 12 Open the feeder or the platen glass cover and 7 remove the document by pulling it gently. Remove the jammed document by pulling it gently. Troubleshooting 8 Lift the document feeder tray and remove the document by pulling it gently.
Paper Jams in the Output Area Referring to the procedure on the display, follow the steps below to remove jammed paper. 1 Press [ ]. Paper Jams in the Multi-Purpose Tray Referring to the procedure on the display, follow the steps below to remove jammed paper. 1 Paper jam. Press [ ] to display steps. (End: Press OK) Paper jam. Press [ ] to display steps. (End: Press OK) 2 Lift the scanning platform. Press [ ]. 2 Remove the jammed paper by pulling it out gently.
3 4 5 If paper is jammed in the optional paper drawer (Drawer 2), also pull out this drawer halfway. Remove the jammed paper by pulling it out gently. Set the paper drawer. 4 5 Close the back cover. Open the lower rear cover. If the optional paper drawer (Drawer 2) is installed, close the optional paper drawer also. When the following screen appears, select using [ ] and press [OK]. The machine is ready to print.
2 3 4 5 If you are using the multi-purpose tray, close it. Open the front cover while holding down the open button. 8 9 Hold the part where the green seal is attached and open the roller cover. Remove the document by pulling it gently. 10 Put the roller cover back in place gently. Remove the toner cartridge. Immediately place the toner cartridge into the original protective bag or wrap it with a thick cloth. 11 Insert the toner cartridge.
3 Holding the green tabs (A), open the 2-sided transport guide. (A) 4 5 Remove the jammed paper by pulling it out gently. Holding the green tabs, close the 2-sided transport guide securely. Make sure that both ends of the paper exit guide are closed. Set the paper drawer. When the following screen appears, select using [ ] and press [OK]. The machine is ready to print.
Onscreen Message If messages appear, see the following and solve the problem. e-Manual → Troubleshooting → Onscreen Messages Error Codes An error code is a 3-digit code recorded in the error log when an error occurs. You can view the code in the following reports and log: Error codes • Error send report • Error receive report • Job history displayed on the system status screen 01/01/201102:07PMFAX 123XXXXXXX CANON P.
#022 #037 #054 #099 #408 #701 #703 #753 #755 You are restricted to send faxes from your computer. Action You need to disable the restriction. Contact your administrator for more information. e-Manual → Security → Restricting to Specify Destinations and Use the Sending Functions (D1370/D1350 Only) → Restricting to Send Faxes from Your Computer Problem 1 The machine memory is full. Action Print, send, or delete any documents stored in memory.
#801 #802 #804 #806 #810 #812 #813 #822 #839 Troubleshooting #846 #852 #853 #995 9-10 Problem 1 Whenever it communicates with the SMTP server in order to send e-mail, a timeout caused by the mail server side occurs. Action Check to make sure the SMTP is operating normally. Check the network status. Problem 2 During SMTP connection, an error is returned from the SMTP server. Action Recheck your SMTP server settings. Problem 3 The destination setting is not correct.
When Appears This message appears when the paper size loaded in the paper drawer or multi-purpose tray does not match the size specified in , , or in the menu. When this message appears, follow the steps in the procedure below. NOTE Ignore the message and proceed to print You can print on paper currently set in the paper drawer or multi-purpose tray if you press [OK] to ignore the message.
Troubleshooting If a problem occurs while the machine is in use, try the actions suggested in this section before contacting technical support Check the Following First Is the power switched ON? Make sure that the power cord is securely plugged into the machine and into the wall outlet. Make sure that electricity is supplied from the power cord. Use another power cord or check to see if the cord is broken using a voltmeter. Turn ON the power switch.
Does a message appear on the screen? If an error message appears on the screen, see the following section and try the appropriate action. “Onscreen Message” (→P. 9-8) Print the transmission management report to see if the report shows any errors. e-Manual → Basic Operation → Printing List → Printing a Communication Management Report (D1370/D1350 Only) If this works Is the telephone line connected or configured properly? (D1370/D1350 Only) Make sure that the telephone cable is properly connected.
When a Power Failure Occurs The machine cannot be used while the power supply is cut off. When there is a power failure, you can or cannot perform the following fax operations. • You cannot send or receive faxes. • You may not be able to make a call using the external telephone, depending on your telephone system. • You may be able to answer a call using the external telephone, depending on your telephone system.
Printing Results Are Not Good NOTE To contact your local authorized Canon dealer When a problem occurs that is not suggested in the e-Manual, or a problem persists if you follow the instructions, or you cannot determine the nature of the problem, contact your local authorized Canon dealer Paper Curls Try one of the following to solve the problem. Damp paper is used. Solution 1 Replace the paper stack with new unopened one.
Paper Creases Try one of the following to solve the problem. The paper stack is not loaded correctly. Solution Load the paper stack correctly. “Loading Paper” (→P. 2-9) Damp paper is used. Solution Replace the paper stack with new unopened one. e-Manual → Specifications → Paper → Supported Paper Types The paper type loaded is not appropriate.
Vertical Streaks Appear on the Output Try one of the following to solve the problem. Due to the paper type or usage conditions, vertical streaks appear on the output. Solution 1 Solution 2 Replace the paper stack with new unopened one. e-Manual → Specifications → Paper → Supported Paper Types To copy Change the setting from the operation panel. To print from USB Direct Print or a computer For USB Direct Print, change the setting in the operation panel.
Toner Smudges and Spatters Appear around Text and Images Try one of the following to solve the problem. The paper type loaded is not appropriate. Solution Make sure that the number of sheets or the paper type loaded in the paper drawer or multi-purpose tray meets the paper specifications.
A Portion of the Page Is Not Printed Perform one of the following solutions according to the cause. A document with no margins was printed. Solution 1 Data is printed with a margin of 5 mm (10 mm for envelopes). Provide a margin around the data. “Printable Area” (→P. 2-8) Solution 2 Perform the following procedure in the printer driver. 1. Display the [Finishing] sheet. 2. Click [Advanced Setting]. 3. Set [Enlarge Print Area] to [Off ].
When a Problem Cannot Be Resolved Customer Support (U.S.A.) If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care Center at 1-800-OK-CANON, Monday through Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is available 24 hours a day at http://www.canontechsupport.com.
Chapter 10 Registering/Setting the Various Functions You can set or change machine functions from the setting menu according to your purpose.
Setting Menu List Printing a User Data List To see the contents of current settings, print out user’s data list. 3 Keys to be used for this operation Report Print Reports Address Book List User Data List System Manager Data... Communication Manag... 4 OK 1 2 Select using [ ] or [ ] and press [OK]. Make sure that paper is loaded in the paper source and press [OK]. Load the displayed paper size. Press [ ] (Report).
Menu Address Book (D1370/D1350 Only) 1 Press [FAX] or [SCAN]. 2 Press [Address Book]. 3 The address book is displayed. 4 Press [ ] to select [ 1 Press [Menu]. Keys to be used for this operation Keys to be used for this operation 1 2 Coded Dial 2 The setting menu is displayed. ], and then press [OK]. 3 1 2 4 Network Settings P.
Continues from the previous page Continues from the previous page Preferences Sound Volume Control DNS Settings Off Fax Tone*2 DNS Host Name/Domain Name Settings Use IPv4 Host/Domain CD-ROM Off - Host Name - Domain Name On - Fax Volume: 1 to 3 Off Ring Tone*2 On - Ring Tone Volume: 1 to 3 On DNS Dynamic Update Settings Off On - Register Manual Address: Off, On - Register Stateful Address: Off,On - Register Stateless Address: Off, On - DNS Dynamic Update Time: 0 to 24 to 48 (hr.
Continues from the previous page Continues from the lower left Timer Settings Time & Date Settings RX Function Settings Off ECM RX P.
Continues from the lower left Continues from the previous page Offset Long Edge (Front) -2.00 to 0.00 to 2.00 (inches) Offset Short Edge (Back) -2.00 to 0.00 to 2.00 (inches) Mode 1 Offset Long Edge (Back) -2.00 to 0.00 to 2.00 (inches) Mode 2 Off Auto Error Skip* 1 On 5 to 15 to 300 (Seconds) Timeout*1 Auto, PS, PCL Personality*1 Off Special Mode B Mode 3 Off Special Mode C* *Only for printing received fax and report printing.
Continues from the previous page Off Restrict History TX On Fax No. Confirmation Re-Entry Off On Restrict Sequential Broadcast Off Reports 1 Press [Report]. 2 The report output menu is displayed. Keys to be used for this operation Confirm Sequential Broadcast Reject Sequential Broadcast 1 Off Display Job History 2 On Off USB Device On/Off On Off Memory Media Storage On/Off On Off USB Direct Print On/Off On Off Secure Print Settings*1 On Secure Print Del.
Registering/Setting the Various Functions 10-8
Chapter 11 Appendix This section describes the specifications of the machine and information for Macintosh users.
Main Specifications Machine Specifications Copy Specifications Machine Specifications Type Power Supply Power Consumption Warm-up Time Weight Dimensions (W x L x H) Installation Space (W x L x H) Environmental Conditions Acceptable Documents Acceptable Paper Stock Printable Area Scan Area Personal Desktop 120 to 127 V, 60 Hz (Power requirements can vary by country. They depend on where you purchased the product.) • Maximum: 1,100 W or less • Average consumption during standby mode: Approx.
Scanner Specifications Telephone Specifications (D1370/D1350 Only) Scanner Specifications Type Color scanner Maximum Scan Size • Platen glass: up to 8 1/2” x 14” (215.9 mm x 355.6 mm) • Feeder: up to 8 1/2” x 14” (215.9 mm x 355.
For Macintosh Users In this manual, methods to operate in the Windows environment are explained as examples. To view how to use printer drivers or utilities for Macintosh, see the following driver guides (HTML files) or driver help systems.
Index C Canceling Fax Jobs............................................................................. 6-6 Changing the Default Values Copy................................................................................. 3-12 Fax..................................................................................... 6-21 Cleaning the Machine........................................... 8-2 Exterior.............................................................................. 8-2 Fixing Unit....................
I P Image Quality Copy.................................................................................... 3-5 Fax........................................................................................ 6-3 Installation................................................................ xiii Requirements................................................................ xvii Space.................................................................................. xvii Paper Clearing Jams........................
T Telephone Equipment.......................................... xvi Telephone line jack................................................ 1-3 Text Input Method................................................. 1-9 Time Settings........................................................ 1-12 Toner Cartridge Handling........................................................................... 8-6 Replacing Toner Cartridge.................................... 8-8 Trademarks........................................
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON EUROPA N.V. Bovenkerkerweg, 59-61, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD. 15F Jinbao Building No.