Service manual

CHAPTER 5
5 - 16
COPYRIGHT  2002 CANON INC. CANOSCAN 8000F REV.0 OCT. 2002 PRINTED IN JAPAN (IMPRIME AU JAPON)
E. Error Message
1. “Unable to find the scanner. Check if the cables are connected properly.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.
2. “Failed to read scanner information.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.
3. “Failed to create a file.” “Failed to open a file.” “Failed to close a file.” “Failed to
write-in a file.”
Cause : Canon Scanner Test is started from a CD-ROM or write-protected HDD.
Corrective Action : Copy the Canon Scanner Test on a writable HDD to use.
4. “Scanner has problem.” “Failed to execute scanner self test.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.
5. “Failed to allocate memory.”
Cause : Scanner is not detected by the host computer.
Corrective Action : Refer to the “II. Troubleshooting Flowchart”.