Basic Guide.
Basic Guide.book Page i Monday, August 9, 2004 5:12 PM Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals.
Basic Guide.book Page ii Monday, August 9, 2004 5:12 PM How This Manual Is Organized Chapter 1 Introduction Chapter 2 Paper Handling Chapter 3 Document Handling Chapter 4 Printing from Your Computer Chapter 5 Copying Chapter 6 Scanning Chapter 7 System Monitor Chapter 8 Maintenance Chapter 9 Troubleshooting Chapter 10 Machine Settings Chapter 11 Appendix Includes the specifications of this machine and the index.
Basic Guide.book Page iv Monday, August 9, 2004 5:12 PM Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Guide.book Page v Monday, August 9, 2004 5:12 PM Printing Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Opening the Multi-Purpose Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic Guide.book Page vi Monday, August 9, 2004 5:12 PM Adjusting Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 Adjusting the Color Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-7 Adjusting the Saturation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-8 Removing the Background Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9 Special Features . . .
Basic Guide.book Page vii Monday, August 9, 2004 5:12 PM Precautions for Handling the Drum Cartridge . . . . . . . . . . . . . . . . . . . . . . . . 8-29 Storing a Drum Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31 Condensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-31 Repacking and Transporting Your Machine . . . . . . . . . . . . . . . . . . . . . . . . . . 8-32 Carrying the Machine by the Sides . . . .
Basic Guide.book Page viii Monday, August 9, 2004 5:12 PM Preface Thank you for purchasing Canon Color imageCLASS MF8170c. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Basic Guide.book Page ix Monday, August 9, 2004 5:12 PM Messages Displayed in the LCD The following are a few examples of how messages in the LCD are expressed in this manual. The messages are indicated within angle brackets. • If is displayed, the machine cannot scan the documents. • appears in the LCD.
Basic Guide.book Page x Monday, August 9, 2004 5:12 PM Legal Notices FCC (Federal Communications Commission) Color imageCLASS MF8170c: Model H12297 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Basic Guide.book Page xi Monday, August 9, 2004 5:12 PM IMPORTANT • This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. • Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U.S.
Basic Guide.book Page xii Monday, August 9, 2004 5:12 PM International Energy Star Program As an ENERGY STAR® Partner, Canon USA, Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
Basic Guide.book Page xiii Monday, August 9, 2004 5:12 PM Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only.
Basic Guide.book Page xiv Monday, August 9, 2004 5:12 PM Important Safety Instructions Please read these instructions thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual.
Basic Guide.book Page xv Monday, August 9, 2004 5:12 PM • Do not install the machine in the following locations: - A damp or dusty location A location near water faucets or water A location exposed to direct sunlight A location subject to high temperatures A location near open flames A location near devices that contain magnets or generate magnetic fields, such as speakers • Avoid poorly ventilated locations. During use, the machine generates ozone.
Basic Guide.book Page xvi Monday, August 9, 2004 5:12 PM CAUTION • Do not use power supplies with voltages other than those specified herein, as this may result in a fire or electrical shock. • Always grasp the power plug when disconnecting the power cord. Pulling on the power cord may expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged, this could cause current to leak, resulting in a fire or electrical shock.
Basic Guide.book Page xvii Monday, August 9, 2004 5:12 PM • To avoid damage to the power cord and creating a fire hazard, always disconnect the power cord and the interface cable when moving the machine. Otherwise, the power cord or interface cable may be damaged, resulting in a fire or electrical shock. • Do not drop paper clips, staples, or other metal objects inside the machine. Also, do not spill water, liquids, or flammable substances (alcohol, benzene, paint thinner, etc.) inside the machine.
00Front2_LD_B_US.fm Page xviii Tuesday, August 10, 2004 2:47 PM • There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.
Basic Guide.book Page xix Monday, August 9, 2004 5:12 PM Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or copy paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 Introduction 5:12 PM 1 CHAPTER This chapter describes the main components, the operation panel and the standby display of the machine. It also explains how to set the energy saver function. Customer Support Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine's operation, try to solve it by using the information in Chapter 9, "Troubleshooting.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Main Components of the Machine This section describes the main components of the machine. 1 Introduction Front View a b c d e f g h i a Operation panel Controls the machine. b ADF(Auto Document Feeder) Holds the documents and feeds them automatically into the scanning unit. c Document feeder tray Place documents. d Document guides Adjust to the width of document. e Scanning platform Lift it to access inside the machine.
Basic Guide.book Page 3 Monday, August 9, 2004 5:12 PM a b Introduction 1 c a Platen glass cover c Multi-purpose tray Open it when you place documents on the platen glass for copying or scanning. Holds the paper supply. b Platen glass Place documents. Rear View a d b LINE EXT. c ef a USB port Connect the USB (Universal Serial Bus) cable. b Power socket Connect the power cord. c Face up cover Open it when you output paper face up, or remove jammed paper.
Basic Guide.
Basic Guide.book Page 5 Monday, August 9, 2004 5:12 PM Standby Display The standby display differs depending on which mode is selected.
Basic Guide.book Page 6 Monday, August 9, 2004 5:12 PM Energy Saver Mode This machine provides an energy saver function. When no operations are performed for a specified number of minutes, the machine automatically enters the energy saver mode. Introduction 1 NOTE • The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minutes. You can also turn off the energy saver function. For details on the energy saver mode settings, see <4.
Basic Guide.book Page 7 Monday, August 9, 2004 5:12 PM Restoring from the Energy Saver Mode Manually Press [Energy Saver]. The Energy Saver key goes off and the machine enters the standby mode. NOTE The machine can be restored from the energy saver mode immediately. However, it may vary according to room temperature and circumstances.
Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM 2 Paper Handling CHAPTER This chapter describes the media you can use with this machine, how to load them, and where the documents come out. Print Media Requirements Storing Paper The quality of paper may deteriorate if it is stored improperly even when the paper meets the normal specifications. Deteriorated paper may cause misfeeds, paper jams, or deterioration in print quality.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Storing Color Print Paper When handling or storing color printouts printed by this machine, be careful of the following points: IMPORTANT • Avoid storing color prints with PVC materials such as clear folders. Toner may come off and stick to the PVC material. • Use insoluble adhesive when gluing color prints. Toner may melt when insoluble adhesive is used. Before using the adhesive, test it with paper that is no longer required.
Basic Guide.book Page 3 Monday, August 9, 2004 5:12 PM NOTE • The printing speed may become slower than usual depending on the paper size, the paper type, and the number of sheets you specify. This is because the machine's safety function works to prevent the failure due to heat. • Some types of paper may not feed properly into the cassette or the multi-purpose tray. Printing Areas Printing area (light shade): Canon recommends that you print within this area. ■ Paper MAX. 13/64" (5 mm) MAX.
Basic Guide.book Page 4 Monday, August 9, 2004 5:12 PM Loading Paper This section describes how to load paper in the cassette and the multi-purpose tray. CAUTION Paper Handling 2 When loading paper, take care not to cut your hands on the edges of the paper. NOTE The cassette holds up to approximately 250 sheets of 17 lb (64 g/m2) paper. Loading Paper in the Cassette Do not touch the black rubber pad in the paper cassette. It may result in misfeeds. Rubber pad 1 2-4 Pull out the paper cassette.
Page 5 Monday, August 9, 2004 2 5:12 PM Push down the plate of the paper cassette to lock it. 2 Paper Handling Basic Guide.book CAUTION Do not touch the lock release levers located on the right and left sides of the paper cassette when the plate of the paper cassette is locked. The plate may snap forcefully if the lock is released and may result in personal injuries.
Basic Guide.book Page 6 Monday, August 9, 2004 5:12 PM IMPORTANT Slide the paper guide to the "B5-JIS" position when using B5 size paper (182 mm x 257 mm). "B5-ISO" and "8.5" x 13"" are not used. 4 Adjust both sides of the paper guide to the mark of the desired paper size. When adjusting the paper guides, hold both guides at one time. Paper Handling 2 Set this part to the position of paper size.
Page 7 Monday, August 9, 2004 5 5:12 PM Load the paper stack so that the bottom of the page touches the paper guide. Paper limit mark 2 CAUTION When loading paper, be careful not to cut your hands with the edges of the paper. IMPORTANT • Make sure that the paper guide is adjusted to fit the paper size. If it does not fit correctly, it may result in misfeeds. • Up to approximately 250 sheets of plain paper (17 lb (64 g/m2)) can be loaded in the paper cassette.
Basic Guide.book Page 8 Monday, August 9, 2004 5:12 PM NOTE To print on letterhead paper or paper printed with a logo, load the paper with the print side facing down and the top of the paper to the front of the cassette. C AB Paper Handling 2 Paper feed direction 6 Press down the paper stack so that it is loaded under the hook on the paper guides. Confirm that there is sufficient space between the hook and paper stack. Take out some paper when there is no space.
Page 9 Monday, August 9, 2004 7 5:12 PM Set the paper cassette into the machine. Push the paper cassette into the machine firmly until the front side of the cassette is flush with the front surface of the machine. 2 Paper Handling Basic Guide.book ● Amount of Paper Remaining in the Cassette The paper cassette has a display indicating the amount of paper remaining in the cassette. If the cassette is full, the indicator will be at the top. The indicator will go down as the amount of paper decreases.
Chapter02_LD_B_US.fm Page 10 Tuesday, August 10, 2004 11:24 AM Opening the Multi-Purpose Tray Open the multi-purpose tray using the following procedure. 1 Open the multi-purpose tray. Hold the grip at the center of the front surface of the printer. Paper Handling 2 2 Pull out the auxiliary tray. IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi-purpose tray.
Basic Guide.book Page 11 Monday, August 9, 2004 5:12 PM 3 Open the extension tray when loading long-size paper such as A4. Closing the Multi-Purpose Tray Close the multi-purpose tray using the following procedure. Keep the multi-purpose tray closed when it is not used. 1 2 Remove any loaded paper, close the extension tray, and then put the auxiliary tray back to the original position. Close the multi-purpose tray.
Basic Guide.book Page 12 Monday, August 9, 2004 5:12 PM Loading Paper in the Multi-Purpose Tray Use the multi-purpose tray when you want to copy or print on the different paper which is in the cassette. 1 Open the multi-purpose tray and pull out the auxiliary tray. For opening the multi-purpose tray, see "Opening the Multi-Purpose Tray," on p. 2-10. 2 Paper Handling 2 3 Spread the paper guides a little wider than the actual paper width.
Page 13 Monday, August 9, 2004 5:12 PM • Confirm that there is sufficient space between the paper limit guides and the paper stack. Take out some paper when there is no space. • Load the paper stack straight. • If the rear edge of the paper stack is not properly aligned, it may result in misfeeds or paper jams. • If the paper is curled or folded at corners, flatten it before loading. • Double-feeding may occur frequently if the edges of the paper stack are not aligned properly.
Basic Guide.book Page 14 Monday, August 9, 2004 5:12 PM 4 Slide the paper guides so that they fit to both sides of the paper stack. Paper Handling 2 IMPORTANT • Be sure to align the paper guides with the width of the paper. If the guides are too loose or too tight, it may result in misfeeds or paper jams. • Do not touch the paper in the multi-purpose tray or pull it out while printing. It may result in a faulty operation.
Page 15 Monday, August 9, 2004 5:12 PM 1 Open the multi-purpose tray and pull out the auxiliary tray. For opening the multi-purpose tray, see "Opening the Multi-Purpose Tray," on p. 2-10. 2 Spread the paper guides a little wider than the actual envelope width. 2 Paper Handling Basic Guide.book 3 Place the stack of envelopes on a flat surface, flatten them to release any remaining air, and be sure that the edges are pressed tightly.
Basic Guide.book Page 16 Monday, August 9, 2004 5:12 PM 4 Loosen the hard corners of the envelopes and flatten curls as shown in the figure. Paper Handling 2 5 6 Align the edges of the envelopes on a flat surface. Gently load the stack of envelopes with the address side facing up and the flap side come the leftward. Be sure to insert the envelopes completely. Be sure that the stack of envelopes is loaded under the paper limit guides.
Page 17 Monday, August 9, 2004 5:12 PM CAUTION When loading envelopes, be careful not to cut your hands with the edges of the envelopes. IMPORTANT • Up to 10 sheets of envelopes can be loaded. • Confirm that there is sufficient space between the paper limit guides and the envelope stack. Take out some envelopes when there is no space. • The back side (with adhesive surface) of an envelope cannot be printed on. • Load the envelopes so that the flaps face leftward. 2 Paper Handling Basic Guide.
Basic Guide.book Page 18 Monday, August 9, 2004 5:12 PM IMPORTANT • Be sure to align the paper guides with the width of the envelopes. If the guides are too loose or too tight, it may result in misfeeds or paper jams. Paper Handling 2 • Do not touch the envelopes in the multi-purpose tray or pull them out while printing. It may result in a faulty operation.
Basic Guide.book Page 19 Monday, August 9, 2004 5:12 PM Specifying the Paper Size and Type (Common for Cassette and Multi-Purpose Tray) Specifying the Paper Size 1 Press [Menu]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. 3 Press [((-)] or [)(+)] to select or ➞ press [Set]. 4 Press [((-)] or [)(+)] to select ➞ press [Set]. 5 Press [((-)] or [)(+)] to select the appropriate paper size ➞ press [Set].
Basic Guide.book Page 20 Monday, August 9, 2004 5:12 PM Specifying the Paper Type is selected as the default paper type. When using paper other than plain paper, you can specify the paper type according to the following. Specifying the paper type can prevent poor copy quality, or the printout not being printed correctly. Paper Handling 2 1 Press [Menu]. 2 Press [((-)] or [)(+)] to select ➞ press [Set].
Chapter02_LD_B_US.fm Page 21 Tuesday, August 10, 2004 2:55 PM Orientation of the Document and the Paper Loading When you load or place a document in the ADF or on the platen glass, the orientation of the document and the orientation of the paper in the cassette or in the multi-purpose tray are as shown below.
Basic Guide.book Page 22 Monday, August 9, 2004 5:12 PM Selecting the Paper Output Area Face down paper output delivers paper with the printed side down on the output tray. Face up paper output delivers paper with the printed side up from the output area. Select the area depending on your purpose by opening or closing the face up cover. 2 Paper Handling Open the face up cover for face up paper output, or close the face up cover and pull out the output tray for face down paper output.
Basic Guide.book Page 23 Monday, August 9, 2004 5:12 PM Paper Type Transparencies Envelopes Paper Output Area The Number of Output Sheets face up 1 sheet face down 10 sheets face up 1 sheet face down 10 sheets Face Down Paper Output Area 2 Paper Handling The paper is delivered with the printed side down on the output tray. Paper is stacked in printed order. Close the face up cover, and pull out the output tray. IMPORTANT • Do not place the delivered paper back on the output tray.
Basic Guide.book Page 24 Monday, August 9, 2004 5:12 PM Face Up Paper Output Area The paper is delivered with the printed side up from the face up paper output at the rear of the machine. This way is convenient for printing on transparencies, or envelopes which tend to curl, because the paper is delivered straight through out of the machine. Open the face up cover. • Remove the delivered paper one by one. Paper Handling 2 IMPORTANT • Do not pull the paper forcibly.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM Document Handling 3 CHAPTER This chapter describes the types of documents you can scan or copy with this machine and how to set them on the platen glass. Document Requirements The documents you place on the platen glass or loaded in the ADF for copying, scanning, or sending must meet these requirements: Platen Glass Plain paper Thick documents Photographs Small documents (e.g., index cards) Special types of paper (e.g.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM NOTE When making copies of a small size document, the copy speed may be slightly slower than usual. Problem Documents • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it in the ADF. • Remove all fasteners (staples, paper clips, etc.) before loading the document in the ADF.
Basic Guide.book Page 3 Monday, August 9, 2004 5:12 PM Setting Up Documents For scanning, place your documents on the platen glass or load them in the ADF. Where you set up your documents depends on the size and type of documents you want to scan. (See "Document Requirements," on p. 3-1.) Placing a Document on the Platen Glass 2 Place your document face down on the platen glass. BA Open the platen glass cover.
Chapter03_LD_B_US.fm Page 4 Tuesday, August 10, 2004 2:50 PM The illustration below shows how to place an LTR-size document on the platen glass. Document Handling 3 3 Gently lower the platen glass cover. The document is now ready for scanning. Loading Documents in the ADF 1 3-4 Fan the edges that will feed into the machine first, then tap the edges of multiple page documents on a flat surface to even the stack.
Page 5 Monday, August 9, 2004 5:12 PM 2 Adjust the document guides to the width of the document. 3 Load the documents face up in the ADF. 3 Document Handling Basic Guide.book NOTE • For multiple page documents, the pages are fed one by one from the top of the stack (from the first page). • Wait until all pages of your document have been scanned before starting a new job.
Basic Guide.book Page 6 Monday, August 9, 2004 5:12 PM The Paper Path of the ADF 1 2 3 The machine scans documents from the first page. Scanning unit Document Handling 3 NOTE • When documents are loaded in the ADF, the scanning unit moves to the position shown above and remains there. • When documents are not loaded in the ADF, the scanning unit moves to scan it.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM 4 Printing from Your Computer CHAPTER This chapter explains how to print the documents from your computer using the printer driver included in the CD-ROM. Before Printing Before printing, software must be installed in your computer. • If not, please see the Set-Up Instructions for Networking and Printing or Chapter 1, "Installation," in the Software Guide. Check if the machine is selected as the default printer.
Basic Guide.book Page 2 Monday, August 9, 2004 2 3 Click the corresponding printer driver icon. From the [File] menu, click [Set as Default Printer] (Windows 98/ Me: [Set as Default]).
Basic Guide.book Page 3 Monday, August 9, 2004 5:12 PM Printing Documents The general steps for printing a document are explained below. 1 Load paper in the cassette or the multi-purpose tray. For details on how to load paper, see "Loading Paper," on p. 2-4. Open the document in an application. 3 Select the command to print. 4 Printing from Your Computer 2 In most cases, click [Print] in the [File] menu. The [Print] dialog box appears.
Basic Guide.book Page 4 Monday, August 9, 2004 5:12 PM Canceling Printing 1 Open the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) folder. ● On Windows XP/Server 2003: ❑ Click [start] on the Windows task bar ➞ select [Printers and Faxes]. ● On Windows 98/Me/2000: ❑ Click [Start] on the Windows task bar ➞ select [Settings] ➞ [Printers]. Printing from Your Computer 4 2 Double-click the corresponding printer driver icon. 3 Right click on the print job ➞ click [Cancel Printing].
Basic Guide.book Page 5 Monday, August 9, 2004 5:12 PM More Information For detailed information on all printing features, see Chapter 2, "Printing," in the Software Guide.
Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM Copying 5 CHAPTER This chapter explains how to make copies, adjust scan settings to improve the image quality, and enlarge or reduce the copy sizes. It also describes the special copy features. Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on setting up documents, see Chapter 3, "Document Handling.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Making Copies NOTE • When making copies on LTR-size paper after having continuously copied on paper smaller than LTR-size paper, the copies may be dirty. To prevent copies from being dirty, wait about 1 minute before making copies. • When making copies of a small size or heavy paper*, etc., the copy speed may be slightly slower than usual. * The paper type should be selected in the Menu. (See "Specifying the Paper Type," on p. 2-20.
Page 3 Monday, August 9, 2004 5 5:12 PM Press [B&W Start] or [Color Start]. NOTE • To cancel copying, press [Stop/Reset] ➞ follow the instructions in the LCD. You can also cancel copying using [Status Monitor]. (See "Confirming and Deleting a Copy Job," on p. 7-3.) • When you cancel copying while scanning a document from the ADF, the document may jam in the ADF. If the paper jam occurs, the LCD displays , or . (See "Removing Jammed Paper from the ADF," on p. 9-20.
Basic Guide.book Page 4 Monday, August 9, 2004 5:12 PM Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios. Enlarging/Reducing Using Preset Copy Ratios 1 Press [Enlarge/Reduce]. 2 Press [((-)] or [)(+)] to select the copy ratio ➞ press [Set]. You can select from the following: 5 Copying - 200% MAX. - 129% STMT ➞ LTR - 100% - 78% LGL ➞ LTR - 64% - 50% MIN.
Basic Guide.book Page 5 Monday, August 9, 2004 5:12 PM Enlarging/Reducing Using Custom Copy Ratios 1 Press [Enlarge/Reduce] twice. 2 Use the numeric buttons to enter the copy ratio ➞ press [Set]. ZOOM - 50-200% 80% + ➞ 80% LTR TEXT/PHOTO 01 • You can enter the copy ratio from 50% to 200%, selectable in 1% increments. • Even after entering the copy ratio, you can use [((-)] or [)(+)] to adjust the copy ratio. To increase the copy ratio, press [)(+)]. To decrease the copy ratio, press [((-)].
Basic Guide.book Page 6 Monday, August 9, 2004 5:12 PM Improving Copied Image Adjusting the Image Quality (Resolution) You can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting the image quality. 1 2 Copying 5 Press [Image Quality]. Press [Image Quality] repeatedly until the image quality you want appears.
Basic Guide.book Page 7 Monday, August 9, 2004 5:12 PM Adjusting Manually 1 Press [Exposure] to select the manual mode. 2 Press [((-)] or [)(+)] to adjust the copy exposure ➞ press [Set]. For a lighter copy exposure, press [((-)]. For a darker copy exposure, press [)(+)]. EXPOSURE -LT DK+ ➞ 100% A4 TEXT/PHOTO 01 NOTE When setting the exposure lighter, the indicator moves to the left. When setting the exposure darker, the indicator moves to the right.
Basic Guide.book Page 8 Monday, August 9, 2004 5:12 PM Adjusting the Saturation You can adjust saturation to the appropriate level best suited for a document. Three modes are available for adjusting the saturation level. 1 Press [Menu]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. 3 Press [((-)] or [)(+)] to select ➞ press [Set]. 4 Press [((-)] or [)(+)] to select the appropriate saturation level ➞ press [Set].
Basic Guide.book Page 9 Monday, August 9, 2004 5:12 PM Removing the Background Color You can remove the background color of a document using . 1 Press [Menu]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. 3 Press [((-)] or [)(+)] to select ➞ press [Set]. Press [((-)] or [)(+)] or use the numeric keys to specify the appropriate level ➞ press [Set]. 5 Copying 4 You can specify the level from between 1 and 5.
Basic Guide.book Page 10 Monday, August 9, 2004 5:12 PM Special Features The machine has the following SPECIAL COPY features. These features allow you to sort copies in page order and create special copies easily. - Collate Copy Sorts copies in page order. - Reserve Copy Reserves the next job while the machine is printing out. Collate Copy The collate copy allows you to sort copies in page order. It is convenient when you make multiple copies of multiple page documents.
Page 11 Monday, August 9, 2004 5:12 PM 3 Use the numeric keys to enter the number of copies you want. 100% COL. A4 TEXT/PHOTO 03 You can set up to 99 copies. 4 Press [B&W Start] or [Color Start]. The machine begins scanning from the first page of the document. After scanning, the scanned documents will come out in order. NOTE When scanning multiple page documents, may appear in the LCD, and the document being scanned stops in the ADF.
Basic Guide.book Page 12 Monday, August 9, 2004 5:12 PM 6 Press [B&W Start] or [Color Start]. Repeat step 5 and 6 to scan all documents. 7 Press [Set]. The machine begins printing out. NOTE When scanning multiple page documents, may appear in the LCD and scanning is canceled. In this case, reduce the documents to be scanned. Or change the image quality mode to . Reserve Copy This feature allows you to reserve the next job while the machine is printing out a current job.
Page 13 Monday, August 9, 2004 5:12 PM • Press [Enlarge/Reduce] to select the copy ratio. (See "Setting Enlarging/Reducing," on p. 5-4.) 5 Press [B&W Start] or [Color Start]. The machine begins scanning. NOTE • After printing of the current copy job is complete, the next copy job begins. • If the memory becomes full while scanning, appears in the LCD. When the ADF is used for scanning, the document being scanned stops in the ADF.
Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM 6 Scanning CHAPTER This chapter briefly explains how to scan documents into your computer using the scanner driver included in the CD-ROM. Before Scanning Before scanning, software must be installed on your computer. • If not, please see "Install the software and connect the machine to your computer," in the Set-Up Instructions for Networking and Printing or Chapter 1, "Installation," in the Software Guide.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Scanning Methods There are two methods of scanning documents to your computer: • Using a TWAIN- or WIA- (Windows XP) compliant Windows application • Using [SCAN] on the operation panel of the machine IMPORTANT For better scanning quality for color documents, we recommend that you place documents on the platen glass. If you use the ADF, the scanned image might not be clear.
Basic Guide.book Page 3 Monday, August 9, 2004 5:12 PM More Information For detailed information on all scanning features, see Chapter 3, "Scanning," in the Software Guide.
Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM 7 System Monitor CHAPTER This chapter explains how to check the status of the jobs stored in the machine, and to confirm or delete them as needed. Checking the Status of the Jobs Stored in the Machine Use the [Status Monitor] to confirm or delete copy, fax, print and report jobs stored in the machine. When using [Status Monitor], the LCD displays the jobs in the following order in each mode.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Confirming and Deleting a Fax Job Follow the procedure below to confirm the sending or receiving status. 1 Press [Status Monitor]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one fax job, go to step 4.
Basic Guide.book Page 3 Monday, August 9, 2004 5:12 PM Confirming Transmission Results Follow the procedure below to confirm the sending or receiving results. 1 Press [Status Monitor]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE If there is no job, is displayed. 3 Press [((-)] or [)(+)] to confirm the sending or receiving results. 4 Press [Stop/Reset] to return to the standby display. Confirming and Deleting a Copy Job Press [Status Monitor].
Basic Guide.book Page 4 Monday, August 9, 2004 6 5:12 PM Press [Stop/Reset] to return to the standby display. Confirming and Deleting a Print Job 1 Press [Status Monitor]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one print job, go to step 4. 7 3 Press [((-)] or [)(+)] to confirm the file name. 4 If you want to delete the print job, press [Set].
Basic Guide.book Page 5 Monday, August 9, 2004 5:12 PM Confirming and Deleting a Report Job 1 Press [Status Monitor]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. NOTE • If there is no job, is displayed. • If there is only one report job, go to step 4. 3 Press [((-)] or [)(+)] to confirm the report. 4 If you want to delete the report job, press [Set]. 5 If you decide to delete the job, press [((-)] for .
Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM Maintenance 8 CHAPTER This chapter explains how to clean the machine, replace the toner cartridge, and repack and transport the machine. Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. CAUTION • When cleaning the machine's exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Cleaning the Scanning Area Wipe the scanning area (shaded area) with a clean, soft, lint-free cloth moistened with water, then wipe with a clean, soft, dry, lint-free cloth. Platen glass cover Platen glass Cleaning the ADF Area Maintenance Black lines may appear in copies when the ADF is used to feed documents. This is caused by paste, ink, correction fluid, or other foreign matters in the read area of the platen glass (shaded area).
Basic Guide.book Page 3 Monday, August 9, 2004 5:12 PM IMPORTANT • Paste, ink, correction fluid, and other foreign matter can soil the platen glass when you send a document through the ADF while the paste, ink, or correction fluid on the document is still wet. This is what causes black lines on copies. Whenever you load a document in the ADF, always check to make sure that any paste, ink, or correction fluid that is on the document is completely dry.
Basic Guide.book Page 4 Monday, August 9, 2004 5 5:12 PM Load the cleaning page with the printed side facing down and wide edge with the largest blank space entering the multi-purpose tray first. Maintenance When other paper has already been loaded in the multi-purpose tray, remove it before loading the cleaning page. 6 Press [Menu]. 7 Press [((-)] or [)(+)] to select ➞ press [Set]. 8 Press [((-)] or [)(+)] to select ➞ press [Set].
Basic Guide.book Page 5 Monday, August 9, 2004 5:12 PM Replacing the Cartridges This section describes how to remove used cartridges and replace them with new ones. NOTE • The lifetime of toner cartridges for this machine is indicated as follows. The number of pages is based on printing a typical document (with a printing ratio of approximately 5 % and print density set to default). - Black (EP-87 Toner Cartridge Black): Approx. 5,000 pages for printing paper in size of A4 or Letter.
Basic Guide.book Page 6 Monday, August 9, 2004 5:12 PM 1 Press [Menu]. 2 Press [((-)] or [)(+)] to select ➞ press [Set]. 3 Press [((-)] or [)(+)] to select ➞ press [Set]. 4 Press [((-)] or [)(+)] to select the cartridge to be replaced ➞ press [Set]. You can select from the following: Maintenance - BLACK - CYAN - MAGENTA - YELLOW - ALL COLORS 5 Lift the scanning platform and open the cartridge cover when the sound of machine operation stops.
Page 7 Monday, August 9, 2004 6 5:12 PM Make sure that the toner cartridge you want to replace is at the position for replacing. If the spent toner cartridge is not in the replacement position, close the cover, then open it again when the sound of machine stops. Repeat this process until the cartridge you want to replace is in the correct position. 7 Remove the toner cartridge from the machine. Maintenance Basic Guide.book Hold the grip on the toner cartridge and lift it straight up.
Basic Guide.book Page 8 Monday, August 9, 2004 8 5:12 PM Confirm the color of the label on the toner cartridge holder, then take out a toner cartridge of the same color from the protective bag. Open the protective bag with scissors, so as not to damage the cartridge. Maintenance IMPORTANT • Keep the protective bag in which the cartridge came in. It may be required when taking out the toner cartridge for machine maintenance.
Page 9 Monday, August 9, 2004 9 5:12 PM Hold the toner cartridge as shown in the figure, shake it gently 5 or 6 times from side to side a, then back and forth b to evenly distribute the toner inside. a b IMPORTANT • If toner is not distributed evenly, it may result in a deterioration of the print quality. Be sure to carry out this procedure properly. • Be sure to shake the toner cartridge gently. Toner may spill if the cartridge is handled without caution. Maintenance Basic Guide.
Basic Guide.book Page 10 Monday, August 9, 2004 5:12 PM IMPORTANT • Do not touch or hold the developing roller. The image quality may deteriorate if you do. Do not apply shock to the toner cartridge memory or bring it near magnetic waves as this may result in damage to the machine. Toner cartridge memory Developing roller • Keep the protective cover with which the cartridge from removed. It may be required when taking out the toner cartridge for machine maintenance.
Page 11 Monday, August 9, 2004 5:12 PM IMPORTANT • Do not pull the sealing tape diagonally, upwards, or downwards. If the tape is severed, it may become difficult to pull it out completely. • Pull out the sealing tape completely from the toner cartridge. If the sealing tape remains in the toner cartridge, it may result in a deterioration in print quality. • Dispose of the sealing tape according to local regulations. 12 Hold the grip on the toner cartridge and install it in the machine.
Basic Guide.book Page 12 Monday, August 9, 2004 5:12 PM When the toner cartridge is installed properly, the label on the cartridge and on the toner cartridge holder will be aligned as shown in the figure. Maintenance 13 Close the cartridge cover and lower the scanning platform. 8 The toner cartridge holder will rotate automatically.
Basic Guide.book Page 13 Monday, August 9, 2004 5:12 PM Precautions for Handling Toner Cartridges Please use caution when handling the toner cartridges. Careless handling can damage delicate mechanical parts or cause deterioration of the print quality. Please read the following notices before installing or removing the toner cartridges. WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire.
Basic Guide.book Page 14 Monday, August 9, 2004 5:12 PM • Do not touch or hold the developing roller. The image quality may deteriorate. Do not apply shock to the toner cartridge memory or bring it near magnetic waves. It may result in damage to the machine. Toner cartridge memory Developing roller • When handling a toner cartridge, hold it properly as shown in the figure. Do not set it Maintenance vertically or upside-down. • Never attempt to disassemble or modify the cartridge.
Page 15 Monday, August 9, 2004 5:12 PM • If a toner cartridge has to be removed from the machine for maintenance, attach the protective cover immediately and place it in the protective bag that it came in or wrap it with a thick cloth. Protective cover • Do not place it vertically or upside-down. Store a cartridge in the same position as when installed in the machine. • Do not store a cartridge in a place exposed to direct sunlight.
Basic Guide.book Page 16 Monday, August 9, 2004 5:12 PM The Clean Earth Campaign THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon's Clean Earth Campaign, which supports four critical environmental areas: • Recycling in the Workplace • Conserving • Scientific Environmental Resources Research and Education • Encouraging Outdoors Appreciation The remaining "Clean Earth" initiatives are supported in the U.S.
Basic Guide.book Page 17 Monday, August 9, 2004 5:12 PM U.S.A. PROGRAM Packaging ■ Option A-1: Single Box Return • Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. the empty cartridge in the box of your new cartridge. Seal the box. Maintenance • Place ■ Option B: Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Place as many cartridges as possible into one box.
Basic Guide.book Page 18 Monday, August 9, 2004 5:12 PM ■ Option A-2: Multiple Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Complete • Bundle Option A-1. multiple cartridge boxes together securely with tape. Maintenance Please be sure that the shipment does not exceed UPS specifications. Maximum weight = 70 lb (31.
Page 19 Monday, August 9, 2004 5:12 PM Shipping Apply the UPS authorized returning label provided in this guide. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label.
Basic Guide.book Page 20 Monday, August 9, 2004 5:12 PM CANADA PROGRAM-CANADA PROGRAMME ■ Option A: Single Box Return • Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge's box. • Place the empty cartridge in the box of your new cartridge. Seal the box. • Apply the Canon Canada Inc./Canada Post label provided in this brochure. Canon's labels are specially marked so that Canon pays the postage.
Page 21 Monday, August 9, 2004 5:12 PM Working to preserve endangered species is a long-standing Canon interest. To this end, for every cartridge collected, Canon Canada donates $1, shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada. This donation is utilized in Canada. • For further information about The Clean Earth Campaign in Canada, please call or write to Canon. 1-800-667-2666 Canon Canada Inc.
Chapter08_LD_B_US.fm Page 22 Tuesday, August 10, 2004 2:53 PM Replacing the Drum Cartridge This section describes the precautions for replacing, handling, and storing drum cartridges. Replacing the Drum Cartridge Drum cartridges are consumable products. Replace the drum cartridge with a new one when or appears in the LCD.
Page 23 Monday, August 9, 2004 5:12 PM 1 Lift the scanning platform and open the cartridge cover. 2 Remove the drum cartridge from the machine. Pull up the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b. Maintenance Basic Guide.
Basic Guide.book Page 24 Monday, August 9, 2004 5:12 PM 3 Use a soft, dry cloth and wipe off chipped paper and toner that are attached on the transparent sheet located at the front of the roller. WARNING Clean the machine using a soft, dry cloth. Do not use alcohol, benzene, paint thinner, or other flammable substances. Maintenance IMPORTANT • Be careful not to scratch the transparent sheet or peel it by force. • Do not wet the cloth with water or detergent.
Page 25 Monday, August 9, 2004 5:12 PM • Print quality may deteriorate if you touch or damage the drum that is set inside. Be careful not to touch the drum or open the drum protective shutter. Be careful not to hold or touch the portions that are not described for this procedure such as the sensors. It may result in damage to the machine. Drum protective shutter Sensors • Do not expose the drum cartridge to direct sunlight or strong light. 5 Maintenance Basic Guide.
Basic Guide.book Page 26 Monday, August 9, 2004 5:12 PM Remove the packing materials c and d by turning them in the direction of the arrows until they stop and pulling them away. 4 3 Remove the packing materials e and f by holding the grips and pulling them in the direction of the arrows. Maintenance 6 5 8 Hold the packing material g and remove it as shown in the figure.
Page 27 Monday, August 9, 2004 5:12 PM IMPORTANT • Do not hold or touch the electrical contacts. It may result in damage to the machine. Electrical contacts Electrical contacts • Do not hold or touch the imaging transfer belt. The image quality may deteriorate. Do not apply shock to the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine.
Basic Guide.book Page 28 Monday, August 9, 2004 5:12 PM 6 Hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. Maintenance 1 Lock the drum cartridge by pushing it down toward you b. 8 b IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure.
Basic Guide.book Page 29 Monday, August 9, 2004 5:12 PM 7 Close the cartridge cover and lower the scanning platform. A drum cartridge consists of parts that are sensitive to light and delicate parts. Therefore, handling the cartridge without caution may lead to damage or a deterioration in the print quality. Be careful of the following points when removing or installing the cartridge.
Basic Guide.book Page 30 Monday, August 9, 2004 5:12 PM • Do not expose the drum cartridge to direct sunlight or strong light. • If a drum cartridge has to be removed from the machine for maintenance, attach the protective cover immediately and place it in the protective bag that it came in. • Do not hold or touch the electrical contacts. It may result in damage to the machine. Electrical contacts Maintenance Electrical contacts • Do not hold or touch the imaging transfer belt.
Basic Guide.book Page 31 Monday, August 9, 2004 5:12 PM • Never attempt to disassemble or modify the cartridge. • If a cartridge is brought to an environment where the temperature differs extremely, condensation may occur both inside and on the outside of the cartridge. If you are going to install a cartridge that was stored in a cold place in a warm room, leave the cartridge stored in the protective bag for over two hours in the warm room so that it can adapt to the ambient temperature.
Basic Guide.book Page 32 Monday, August 9, 2004 5:12 PM Repacking and Transporting Your Machine Maintenance Be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.g., when transporting over long distances), the following precautions should be taken. If you do not follow these precautions, the machine may be damaged or the quality of your printouts may be adversely affected. 1 Disconnect the printer cable and /or network.
Basic Guide.book Page 33 Monday, August 9, 2004 5:12 PM Carrying the Machine by the Sides Detach the document feeder tray. Grip the handles on both sides of the machine and lift it carefully, as shown in the illustration above. CAUTION Maintenance When carrying the machine, be sure to hold it in the designated places as shown in the illustration. Dropping the machine can cause personal injury.
Page 34 Monday, August 9, 2004 5:12 PM Maintenance Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM Troubleshooting 9 CHAPTER This chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you cannot solve the problem by yourself. Clearing Jams This section describes how to remove jammed paper. When print media jams inside the machine, the LCD displays and repeatedly.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Paper Jam Inside the Machine If the message and appear in the LCD, remove the paper in the following procedure. 1 Troubleshooting 2 If paper is jammed in the output tray, remove the jammed paper. If paper is jammed in the multi-purpose tray, remove the jammed paper. 9 IMPORTANT If the jammed paper cannot be removed easily, proceed to the next step. Do not try to remove it forcefully.
2:57 PM 3 Pull out the paper cassette. 4 Remove the jammed paper. Troubleshooting Chapter09_LD_B_US.fm Page 3 Tuesday, August 10, 2004 IMPORTANT If the jammed paper cannot be removed easily, proceed to the next step. Do not try to remove it forcefully. 5 Insert the cassette in the machine.
Chapter09_LD_B_US.fm Page 4 Tuesday, August 10, 2004 11:32 AM 6 Lift the scanning platform and open the cartridge cover. 7 Remove the drum cartridge from the machine. Troubleshooting Pull up the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b.
Page 5 Monday, August 9, 2004 5:12 PM If paper is jammed in the removed drum cartridge, do not try to pull the paper out forcefully but refer to "Paper Jam in the Drum Cartridge," on p. 9-18. IMPORTANT • Print quality may deteriorate if you touch or damage the drum that is set inside. Be careful not to touch the drum or open the drum's protective shutter. Be careful not to hold or touch the portions that are not described for this procedure such as the sensors. It may result in damage to the machine.
Basic Guide.book Page 6 Monday, August 9, 2004 5:12 PM • Do not hold or touch the imaging transfer belt. The image quality may deteriorate. Do not apply shock to the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine. Drum cartridge memory Imaging transfer belt Troubleshooting 8 9 Place the drum cartridge in the protective bag. Press the green lock release lever a and remove the jammed paper b.
Page 7 Monday, August 9, 2004 5:12 PM 10 Take the drum cartridge out of the protective bag. 11 Hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. Troubleshooting Basic Guide.book 1 9 Lock the drum cartridge by pushing it down toward you b.
Basic Guide.book Page 8 Monday, August 9, 2004 5:12 PM IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure. Troubleshooting 12 Close the cartridge cover and lower the scanning platform. 9 If the message is still displayed after closing the cartridge cover, pieces of torn paper may still be remaining inside. Re-check the various sections of the machine and remove all pieces of the jammed paper from inside the machine.
Chapter09_LD_B_US.fm Page 9 Tuesday, August 10, 2004 3:04 PM Paper Jam Behind the Machine If the message appears in the LCD, remove the paper using the following procedure. CAUTION 1 Troubleshooting The fuser unit and its surroundings inside the machine may become hot during use. When replacing fuser unit, do not touch the fuser unit and its surroundings, as doing so may result in burns or electrical shock. Open the face up cover. 9 2 Remove the jammed paper.
Chapter09_LD_B_US.fm Page 10 Tuesday, August 10, 2004 11:31 AM 3 Lift the scanning platform and open the cartridge cover. 4 Remove the drum cartridge from the machine. Troubleshooting Pull the green handle on the drum cartridge in the direction of the arrow a, and lift the cartridge straight up b.
Page 11 Monday, August 9, 2004 5:12 PM If paper is jammed in the removed drum cartridge, do not try to pull the paper out forcefully but refer to "Paper Jam in the Drum Cartridge," on p. 9-18. IMPORTANT • Print quality may deteriorate if you touch or damage the drum that is set inside. Be careful not to touch the drum or open the drum's protective shutter. Be careful not to hold or touch the portions that are not described for this procedure such as the sensors. It may result in damage to the machine.
Basic Guide.book Page 12 Monday, August 9, 2004 5:12 PM • Do not hold or touch the imaging transfer belt. The image quality may deteriorate. Do not apply shock to the drum cartridge memory or bring it near magnetic waves. It may result in damage to the machine. Drum cartridge memory Imaging transfer belt Troubleshooting 5 6 Place the drum cartridge in the protective bag. Press the green lock release lever a and remove the jammed paper b.
Page 13 Monday, August 9, 2004 5:12 PM 7 8 Take the drum cartridge out of the protective bag. Hold the drum cartridge with both hands and install it in the machine. Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge a. Troubleshooting Basic Guide.book 1 9 Lock the drum cartridge by pushing it down toward you b.
Basic Guide.book Page 14 Monday, August 9, 2004 5:12 PM IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure. Close the cartridge cover and lower the scanning platform. Troubleshooting 9 9 If the message is still displayed after closing the cartridge cover and lowering the scanning platform, proceed to the following procedure.
Chapter09_LD_B_US.fm Page 15 Tuesday, August 10, 2004 3:07 PM 10 If the paper jam message is still displayed, unplug the power cord from the wall outlet. CAUTION Troubleshooting The fuser unit and the surrounding area can become extremely hot during operation. Perform the following procedure after the fuser unit has cooled down completely. Touching the fuser unit when it is still hot may result in burns. 9 11 Close the face up cover.
Basic Guide.book Page 16 Monday, August 9, 2004 5:12 PM 12 Turn the lock release levers located on the back of the machine in the direction of the arrow and release the lock. Troubleshooting 13 Hold the grip on the fuser unit and remove it. 9 CAUTION The fuser unit weighs approximately 3.3 lb (1.5 kg), and it is heavier on the back side. Be sure to hold the grip securely when carrying a fuser unit. Dropping the unit may result in personal injuries.
Page 17 Monday, August 9, 2004 5:12 PM 14 Remove the jammed paper. IMPORTANT If the paper completely winds around the fusing roller and is impossible to be removed, contact your Canon dealer. 15 Hold the grip on the fuser unit and install it securely. Troubleshooting Basic Guide.book 9 16 Lock the fuser unit by turning the two lock release levers in the direction of the arrow.
Basic Guide.book Page 18 Monday, August 9, 2004 5:12 PM 17 Connect the power cord and all interface cables. 18 Plug the power cord in the wall outlet to turn on the machine. If the message is still displayed after turning on the machine, pieces of torn paper may still be remaining inside. Re-check the various sections of the machine and remove all pieces of the jammed paper from inside the machine.
Page 19 Monday, August 9, 2004 5:12 PM 2 Lift the cover a and remove the jammed paper b. 1 2 IMPORTANT Do not touch the imaging transfer belt. The image quality may deteriorate. Troubleshooting Basic Guide.book Imaging transfer belt 3 Return the cover to its original position a and turn the knob in the direction of the arrow b. 2 1 Proceed to the next steps to remove the jammed paper. When removing paper jammed inside the machine ➞ (Step 8 ➞ p.
Basic Guide.book Page 20 Monday, August 9, 2004 5:12 PM Removing Jammed Paper from the ADF When the document jams in the ADF, the LCD displays , or . NOTE Do not open the platen glass cover until the jammed paper is removed. Doing so will result in damaging the document and the paper. 1 Troubleshooting 2 Open the ADF and gently remove the jammed paper from the ADF. Widen the document guides until they stop, and remove the paper so as not to be caught by the guides.
Page 21 Monday, August 9, 2004 5:12 PM 3 Open the ADF and gently remove the jammed paper from the document output tray. NOTE After removing jammed paper, even edges of the document before loading it in the ADF again. Troubleshooting Basic Guide.
Basic Guide.book Page 22 Monday, August 9, 2004 5:12 PM LCD Messages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error. ADJUSTING WAITING TO SCAN Cause The machine is not ready for copying because you have just connected the power cord to the machine. Remedy Wait for a while. The machine cannot scan documents for copying immediately after the power cord is connected.
Page 23 Monday, August 9, 2004 5:12 PM CHECK PAPER SIZE Cause The size of the paper in the cassette or multi-purpose tray is different from that of the paper specified in of the Menu. Remedy Load the correct paper size or change in of the Menu. (See "Loading Paper," on p. 2-4, or "Specifying the Paper Size," on p. 2-19.) Then reset the machine by opening the cartridge cover and then closing it. CHECK PRINTER Cause 1 A problem has occurred in the machine.
Basic Guide.book Page 24 Monday, August 9, 2004 5:12 PM Cause 2 You tried to reserve more than 10 copy jobs. Remedy The machine can store up to 10 copy jobs in memory. Wait until the current copy job completes, or use [Status Monitor] to delete the reserved copy jobs in memory. PREPARE NEW* CART Cause A toner cartridge need to be replaced soon. Remedy Prepare a new toner cartridge to be replaced. * Indicates either "C", "M", "Y", or "K".
Page 25 Monday, August 9, 2004 5:12 PM SUPPLY REC. PAPER Cause No paper is loaded in the cassette or multi-purpose tray. Remedy Load paper in the cassette or multi-purpose tray. (See "Loading Paper," on p. 2-4.) Make sure the paper stack in the cassette does not exceed the capacity of the cassette. If you load paper while making copies, do not load a different paper size. On the second line in the LCD the message or and the paper size may appear.
Basic Guide.book Page 26 Monday, August 9, 2004 5:12 PM Paper Feeding Problems Troubleshooting Paper does not feed correctly. Q Does the cassette or multi-purpose tray contain an appropriate quantity of sheets? A Make sure the paper stack in the cassette or multi-purpose tray does not exceed the capacity of the cassette or multi-purpose tray. (See "Loading Paper," on p. 2-4.
Page 27 Monday, August 9, 2004 5:12 PM Q Have you fanned the paper stack before loading it in the cassette or multi-purpose tray? A Be sure to fan the paper stack before loading it in the cassette or multi-purpose tray. This keeps the sheets of paper from sticking together. Q Does the cassette or multi-purpose tray contain an appropriate quantity of sheets? A Make sure the paper stack in the cassette or multi-purpose tray does not exceed the capacity of the cassette or multi-purpose tray.
Basic Guide.book Page 28 Monday, August 9, 2004 5:12 PM Paper stacked roughly. Q Is the proper paper loaded? A Check if the proper paper is loaded in the cassette or multi-purpose tray. (See Chapter 2, "Paper Handling.") A Check if the appropriate paper type is selected in in of the Menu. (See "Specifying the Paper Type," on p. 2-20.) Troubleshooting Repeated paper jams occur.
Basic Guide.book Page 29 Monday, August 9, 2004 5:12 PM Copying Problems The machine will not make a copy. Is the cartridge installed correctly? A Make sure the cartridge is installed correctly. (See the Set-Up Instructions for the Machine.) Q Is the sealing tape removed from the cartridge? A Remove the sealing tape from the cartridge. (See the Set-Up Instructions for the Machine.) Q Is the cassette inserted completely into the machine? A Insert the cassette as far as it will go.
Basic Guide.book Page 30 Monday, August 9, 2004 5:12 PM Print Quality Problems Troubleshooting The print quality is not what you expect; print is not clear, has missing dots or white streaks. Q Are the size, thickness and type of the paper you are using within the specifications of the machine? A Check that the paper you are using is supported by the specifications of the machine. (See "Print Media Requirements," on p. 2-1.
Page 31 Monday, August 9, 2004 5:12 PM Q Is the machine installed in a stable location? A Install the machine in a proper location. (See "Installation," on p. xiv.) Copies are too dark or too light. Q Is the exposure adjusted correctly? A Adjust the exposure correctly using [Exposure]. (See "Adjusting the Exposure (Density)," on p. 5-6.) Q Is the machine in the toner saver mode? A Set to in of the Menu. (See <3.
Basic Guide.book Page 32 Monday, August 9, 2004 5:12 PM Data is not printed in accurate color (specified color), or colored text appears blurred due to color deviation. Q Has one of the four color-cartridges reached its lifetime, or has deteriorated? A Replace the toner cartridge that is almost reached with a new cartridge. (See "Replacing the Toner Cartridge," on p. 8-5.) Q Is proper paper is not being used? A Replace the paper to a type that can be used with this machine.
Page 33 Monday, August 9, 2004 5:12 PM Fill-patterns are not printed in accurate color (specified color). Q Are the fill-pattern of the print data and the dither pattern of the printer interfering with one another? A Do not specify a fill-pattern in the application and print again. A Change the [Color Halftones] setting in the printer driver to [Gradation] or [Color Tone]. Specify [Color Halftones] in the [Details Settings] dialog box by clicking [Details] in the [Quality] sheet.
Basic Guide.book Page 34 Monday, August 9, 2004 5:12 PM Printing Problems Troubleshooting The Alarm indicator comes on. Q Does the machine feed paper correctly, or is there paper in the cassette or multi-purpose tray? A Clear the paper jam, or load paper in the cassette or multi-purpose tray. (For instructions on clearing paper jam, see "Clearing Jams," on p. 9-1. For instructions on loading paper, see "Loading Paper," on p. 2-4.
Basic Guide.book Page 35 Monday, August 9, 2004 5:12 PM Scanning Problems The machine will not scan a document. Q Did you connect the power cord to the machine just now? A Wait for a while. After connecting the power cord, the machine cannot scan documents immediately. Q Is the USB cable connected securely? A Check that the USB cable is connected securely to the machine and your computer. Disconnect the USB cable, and reconnect it correctly after a while.
Basic Guide.book Page 36 Monday, August 9, 2004 5:12 PM General Problems The machine has no power. Q Is the power cord plugged in securely? A Check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord straight into the power socket on the back of the machine. Do not insert it at an angle. Otherwise, the machine may not be properly connected to the power source and may not turn on.
Basic Guide.book Page 37 Monday, August 9, 2004 5:12 PM If You Cannot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday.
Page 38 Monday, August 9, 2004 5:12 PM Troubleshooting Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM Machine Settings 10 CHAPTER This chapter explains how to adjust machine settings. The list of all the settings is also provided for your reference. Accessing the Machine Settings 1 2 Press [Menu]. Press [((-)] or[)(+)] to select the menu you want to change ➞ press [Set]. You have now accessed the settings in the list. 3 Press [((-)] or [)(+)] to select the sub menu you want to change ➞ press [Set].
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Menu Descriptions PAPER SETTINGS Name 1. PAPER SETTINGS Descriptions Sets the paper size and paper type. 1. CASSETTE 1. PAPER SIZE Selects the paper size for the paper cassette. LTR, LGL, A4, B5, A5, EXECUTIV 2. PAPER TYPE Selects the paper type to be used in the paper cassette. PLAIN PAPER, HEAVY PAPER Machine Settings 2. MP TRAY 10 1. PAPER SIZE Selects the paper size for the MP tray.
Page 3 Monday, August 9, 2004 5:12 PM Name Descriptions 2. ALARM VOLUME Adjusts the alarm volume. 0 to 3 (1) 3. TX DONE TONE Sets the transmission end tone settings. ERROR ONLY The transmission end tone sounds only when any error occurs while printing. 1 to 3 (1) OFF The transmission end tone does not sound. ON The transmission end tone sounds. 1 to 3 (1) 4. RX DONE TONE Sets the reception end tone settings. ERROR ONLY The reception end tone sounds only when any error occurs while printing.
Basic Guide.book Page 4 Monday, August 9, 2004 Name Machine Settings ON Descriptions The toner saver mode is turned on. 4. DISPLAY LANGUAGE Shows the language displayed in the LCD. ENGLISH, FRENCH, SPANISH, PORTUGUESE 5. SPECIAL PRT. MODE provides the settings that avoid or correct problems of printing quality. Read the each description carefully before specifying this option. Note After correcting problems, reset to the default setting: .
Page 5 Monday, August 9, 2004 5:12 PM Name Descriptions SPECIAL SETTINGS 5 When heavy paper of rough surface is used, some images may look patchy due to toner failing to fuse to the paper. In this case, select to improve the result. Note Do not select when using thin paper. It may cause a problem such as winding around the fuser unit. Before selecting , try printing when is selected for .
Basic Guide.book Page 6 Monday, August 9, 2004 5:12 PM COPY SETTINGS Name 1. STD. IMAGEQUALITY Text/photo mode Selects the PRIORITY LEVEL. STANDARD, PHOTO PRIORITY, TEXT PRIORITY TEXT Character mode PHOTO Photo mode Machine Settings Sets how the exposure is adjusted. MANUAL Adjusts the exposure manually. The exposure can be adjusted in 9 increments. (center) AUTO The exposure is adjusted automatically. 3. STD ZOOM RATIO Selects the copy ratio. MANUAL Selects the copy ratio.
Basic Guide.book Page 7 Monday, August 9, 2004 5:12 PM Name Descriptions 7. COLOR BALANCE Specify the toner density for the following each color when using color mode. 1. BLACK 2. CYAN 3. MAGENTA 4. YELLOW 1 to 7 (5) 8. SHARPNESS The sharpness setting of an image can be adjusted. When you want to make characters and lines clear, select a larger value. When you make copies of photographs, select a smaller value. 1 to 9 (5) 9. SATURATION Selects the saturation type when using color mode.
Basic Guide.book Page 8 Monday, August 9, 2004 5:12 PM TIMER SETTINGS Name 1. DATE/TIME SETTING Sets the current date and time. year, month, day, hour, minute 2. DATE SETUP Selects the format of the date displayed in the LCD. MM/DD/YYYY, DD/MM YYYY, YYYY MM/DD 3. AUTO CLEAR Sets the auto clear function. If the machine remains idle for a set amount of time, the display returns to the standby mode. ON Sets the time until the machine returns to the standby mode. 1MIN. to 9MIN. (1MIN.
Basic Guide.book Page 9 Monday, August 9, 2004 5:12 PM MAINTENANCE Name 1. CHANGE CARTRIDGE SELECT CARTRIDGE Descriptions Selects the toner cartridge to be removed. Selects the color to be removed. 1. BLACK 2. CYAN 3. MAGENTA 4. YELLOW 5. ALL COLORS 2. AUTO GRAD ADJUST Sets automatic gradation adjustment. 3. ROLLER CLEANING Cleans the fusing roller. 1. STARTS CLEANING Starts cleaning of the fusing roller. 2. CLEAN PAPER PRINT Prints a cleaning page.
Page 10 Monday, August 9, 2004 5:12 PM Machine Settings Basic Guide.
Basic Guide.book Page 1 Monday, August 9, 2004 5:12 PM 11 Appendix CHAPTER This chapter lists the specifications of the machine and the index. Specifications Type Personal Desktop Platen Stationary Photoconductive Material Organic Photosensitive Conductor Copying System Indirect Electrostatic Transfer System Developing System Toner Projection System Fixing System Canon's RAPID Fusing System™ Resolution Approx.
Basic Guide.book Page 2 Monday, August 9, 2004 5:12 PM Warm-up Time Approx. 230 sec. * (temperature: 68°F (20°C), humidity: 65%; from when the machine is plugged in until the standby display appears) * Warm-up time may differ depending on the condition and environment of the machine. First Copy Time Approx. 13 sec. A4 or LTR size, direct, Manual Exposure Control, Cassette Feeding (except just after being restored from energy saver mode) Copy Speed B & W: 16 cpm Color: 4 cpm Magnification 1:1±1.
Basic Guide.
Basic Guide.
Page 5 Monday, August 9, 2004 paper requirements, 2-1 N Numeric keys, 1-4 O Operation panel, 1-2, 1-4 Orientation document, 2-21 paper, 2-21 Output tray, 1-2 P Paper acceptable paper, 2-2 cassette, 1-2 feeding problems, 9-26 jam, 2-2, 9-20 loading, 2-4 orientation, 2-21 output area, 2-22 printing area, 2-3 requirements, 2-1 Storing Color Print Paper, 2-2 Storing Paper, 2-1 type, 2-20, 2-22 Paper Jams Behind the Machine, 9-9 In the Drum Cartridge, 9-18 Inside the Machine, 9-2 Paper output area face down,
Basic Guide.book Page 6 Monday, August 9, 2004 5:12 PM Reserve copy, 5-12 RX DONE TONE setting, 10-3 Appendix S 11 SATURATION settings, 10-7 SCAN DONE TONE setting, 10-3 SCAN key, 1-4 Scanned area, 3-2 Scanning areas, 3-2 beforehand, 6-1 documents, 6-2 problems, 9-35 Scanning platform, 1-2 Set key, 1-4 Setting Enlargement/Reduction, 5-4 SHARPNESS setting, 10-7 Size document, 3-1 marks, 3-3 print media, 2-2 SPECIAL PRT.
