Windows Generic Fax Driver User's Guide USRMA-0433-01 2018-07 en Copyright CANON INC.
Contents Introduction ....................................................................................................................................................... 2 How to Use the Manual ............................................................................................................................................. 3 ................................................................................................................................
[Share Cover Sheet] Sheet ........................................................................................................................................ 63 Troubleshooting ........................................................................................................................................... Cannot use the acquire device information function/authentication function Cannot view or edit the Address Book 65 ........................................................... 66 .......
Introduction Introduction Introduction .......................................................................................................................................................... 2 How to Use the Manual ......................................................................................................................................... 3 Notations Used in the Manual ..........................................................................................................................
Introduction Introduction How to Use the Manual(P. 3) Disclaimers(P. 5) Copyright(P. 6) Trademarks(P.
Introduction How to Use the Manual This explains things that you need to know in order to use this manual. Notations Used in the Manual(P.
Introduction Notations Used in the Manual This explains symbols and settings used in this manual. Symbols Used in This Manual In this manual, explanations of items and operations that must be followed while using the driver are set forth the symbols that indicate the following. IMPORTANT ● Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the product correctly, and avoid damage to the product.
Introduction Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC.
Introduction Copyright Copyright CANON INC. 2018 No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon Inc.
Introduction Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. macOS is a trademark of Apple Inc. Other product and company names herein may be the trademarks of their respective owners.
About This Driver About This Driver About This Driver ...............................................................................................................................................
About This Driver About This Driver This driver is a fax driver for Windows that supports Canon multi-function devices for office use. Features You can send faxes without printing documents or images created with a computer. ● Reduces work time and printing costs ● Sends clean, clear images and fine text Main Features Attaching a Cover Sheet You can attach a cover sheet to data to be transmitted. Templates are already provided in the driver. The items listed in the cover sheet can be customized.
Before Use Before Use Before Use ............................................................................................................................................................
Before Use Before Use ● To enable the functions supported by the device you are using and send faxes, you need to set the options of the device. The options of the device can be retrieved from the [Device Settings] sheet > [Retrieve Device Information], but if you cannot retrieve them, set them manually in the [Device Settings] sheet. ● Depending on the device, jobs sent by fax from the driver may not be noted in the PS print server log.
Fax Sending Fax Sending Fax Sending ......................................................................................................................................................... 13 Sending a Fax from a Computer ......................................................................................................................... 14 About Communication Methods That Can Be Used with Fax Transmissions ................................................... 18 Attaching a Cover Sheet ................
Fax Sending Fax Sending Sending a Fax from a Computer(P. 14) About Communication Methods That Can Be Used with Fax Transmissions(P. 18) Attaching a Cover Sheet(P. 19) Setting Confidential Transmission(P. 22) Managing Transmission Logs(P. 24) Changing the Default Settings(P.
Fax Sending Sending a Fax from a Computer This explains the basic procedure for fax transmission from a computer of documents created in an application. NOTE ● When using a device connected via a WSD port, enable [Use WSD] at the device. Prerequisites ● Setting Device Information(P. 40) If you cannot retrieve the device information, you need to manually set the options installed in the device. Procedures 1 Select [Print] from the application menu.
Fax Sending 3 Set the necessary items in the print settings screen of the driver → click [OK]. If necessary, switch sheets and configure other settings. [Select Destination] sheet > [Store Sent Fax Information and Image], [Cover Sheet] and [Detailed Settings] can also be set when sending a fax in step 5.(P.
Fax Sending For details about the setting methods for the main functions, click the subsequent "Open details" below. To arrange multiple pages on a single sheet of paper Specify the number of pages to be arranged in [Special] sheet > [Page Layout]. To enter confirmation of the destination Click [Special] sheet > [Security Settings] → enable [Confirm Fax Number/URI when Setting Destination] in the [Security Settings] dialog box.
Fax Sending If necessary, set other items. 6 In the [Fax Sending Settings] screen, click [Send]. Related Topics [Select Destination] Sheet(P. 48) [Enter Destination] Sheet(P. 54) [Special] Sheet(P. 57) [Sent Fax Information and Image] Sheet(P.
Fax Sending About Communication Methods That Can Be Used with Fax Transmissions Communication methods that can be used with fax transmissions are determined by the fax board supported by the device you are using and the fax settings of the destination. Configure communication settings such as the fax board, communication mode, etc. to their appropriate settings in the [Device Settings] sheet. Also, check the fax settings of the destination and set the address correctly.
Fax Sending Attaching a Cover Sheet You can attach a cover sheet to the top of the transmission data. As well as the transmission origin and destination information, cover sheets can also be created with logos and/or signatures. Also, in a shared printer environment, when a created cover sheet template is registered on the print server, it can be used as a shared cover sheet on client computers. An example of an arrangement of cover sheet items in a template is introduced below.
Fax Sending 6 If you want to attach a label such as "Urgent" or "Confidential", select [Insert Attention Note] → select a label from [Attention Note]. You can also enter desired text in [Attention Note]. 7 8 If necessary, enter a comment in [Comment to Include] → click [Preview] to check the preview. In the [Cover Sheet] dialog box, click [OK]. To Register a Shared Cover Sheet Prerequisites ● When starting the computer, logon as a member of Administrators.
Fax Sending Items set in the [Cover Sheet] dialog box (1) [Insert Attention Note] (2) [Items to Include] > [Item Settings] dialog box > [Details] sheet (3) [Items to Include] > [Item Settings] dialog box > [Sender] sheet (4) [Items to Include] > [Item Settings] dialog box > [Destination] sheet (5) [Comment to Include] When setting a file for a logo or signature in [Item Settings] dialog box > [Logo] or [Signature] sheet, if you click [Cover Sheet] dialog box > [Preview], you can check how the logo or signa
Fax Sending Setting Confidential Transmission You can send fax data to a memory box at the destination. Since a password must be entered to output the sent data, this is convenient when sending confidential documents. To Enable the Confidential Transmission Function Prerequisites ● When starting the computer, logon as a member of Administrators. Procedures 1 2 Display [Devices and Printers] from the [Control Panel] of Windows.
Fax Sending An example of the procedure for setting confidential information when adding an address from the [Select Destination] is shown below. Prerequisites ● Confidential information (subaddress and password) registered in the destination fax device Procedures 1 Display the [Select Destination] sheet. You can display this from the fax transmission settings screen when sending a fax or changing the default settings. 2 3 4 Click [Add Destination] beside [Destination List].
Fax Sending Managing Transmission Logs You can save and manage logs of transmission data images, transmission times, destinations, etc. as transmission images. If you are using the driver with multiple devices, you can view the log for each device. Also, for logs transmitted to multiple addresses, you can check transmission images for each address. To Save Transmission Logs 1 Display the [Select Destination] sheet.
Fax Sending 3 Select the transmission log to be checked from [Sent Fax Information and Image]. If the transmission log you want to check is not displayed, click [Refresh] to update the display. 4 Check the details of the transmission log in the preview. If you click [Enlarge], you can further enlarge and check the transmission log in the viewer. If the log spans multiple pages, switch between pages with [Back] or [Next].
Fax Sending Changing the Default Settings You can change the default settings to desired fax transmission settings. If you change them to settings that you use frequently, you can reduce the effort required to configure settings when sending faxes. 1 2 3 Display [Devices and Printers] from the [Control Panel] of Windows. Right-click the icon of the device you are going to set → select [Printing Preferences] from the displayed menu. In the print settings screen of the driver, set the required items.
Editing the Address Book Editing the Address Book Editing the Address Book ............................................................................................................................ 28 Adding the Address of a Person to the Address Book ....................................................................................... 29 Adding a Group to the Address Book .................................................................................................................
Editing the Address Book Editing the Address Book Adding the Address of a Person to the Address Book(P. 29) Adding a Group to the Address Book(P. 30) Importing/Exporting an Address Book(P.
Editing the Address Book Adding the Address of a Person to the Address Book You can register the address information of a person to the Address Book. You can also set the communication mode according to the destination fax device. 1 Display the [Select Destination] sheet. You can display this from the fax transmission settings screen when sending a fax or changing the default settings. 2 3 4 Select [Canon Fax Driver Address Book] from [Address Book List] → click [Edit Address Book].
Editing the Address Book Adding a Group to the Address Book You can register addresses that are registered in the Address Book as a group. This is a convenient function when you want to send data with the same content to multiple destinations. 1 Display the [Select Destination] sheet. You can display this from the fax transmission settings screen when sending a fax or changing the default settings. 2 Select [Canon Fax Driver Address Book] from [Address Book List] → click [Edit Address Book].
Editing the Address Book Importing/Exporting an Address Book You can import the content of an address book used in another application into the Address Book of the driver. You can also export the content of the Address Book and use it in other applications. NOTE ● If you want to protect an exported address book with a password, you can set it in [Special] sheet > [Security Settings]. To Export the Address Book 1 Display the [Select Destination] sheet.
Editing the Address Book Related Topics [Edit Address Book] Dialog Box(P. 50) Changing the Default Settings(P. 26) [Special] Sheet(P.
Editing Favorite Settings Editing Favorite Settings Editing Favorite Settings ............................................................................................................................. 34 Registering Favorite Settings ............................................................................................................................. 35 Editing the Favorite Settings List ..............................................................................................................
Editing Favorite Settings Editing Favorite Settings Registering Favorite Settings(P. 35) Editing the Favorite Settings List(P.
Editing Favorite Settings Registering Favorite Settings You can register frequently used settings as a profile. 1 Display the [Select Destination] or [Special] sheet → configure the settings you want to register. You can display this from the fax transmission settings screen when sending a fax or changing the default settings. 2 Click [Add] beside [Profile]. 3 In the [Add Profile] dialog box, set [Name] and [Icon]. Enter a comment in [Comment] if required. 4 Click [OK].
Editing Favorite Settings Editing the Favorite Settings List You can edit the [Profile] list. You can also import or export profiles to be used on other computers. The [Select Destination] or [Special] sheet displayed for editing profiles is displayed in the fax transmission settings screen when sending a fax or changing the default settings. To Edit the [Profile] List 1 Display the [Select Destination] or [Special] sheet. 2 Click [Edit] beside [Profile].
Editing Favorite Settings To Import a Profile 1 Display the [Select Destination] or [Special] sheet. 2 Click [Edit] beside [Profile]. 3 In the [Edit Profile] dialog box, click [Import] → select a profile file to be imported → click [Open]. The imported profile is displayed in [Profile List]. 4 Click [OK]. Related Topics [Edit Profile] Dialog Box(P. 47) Registering Favorite Settings(P.
Coordinating with the Device Functions Coordinating with the Device Functions Coordinating with the Device Functions ............................................................................................ 39 Setting Device Information ................................................................................................................................ 40 Setting the Authentication Function .......................................................................................................
Coordinating with the Device Functions Coordinating with the Device Functions Setting Device Information(P. 40) Setting the Authentication Function(P. 42) Setting the User Name(P.
Coordinating with the Device Functions Setting Device Information In the following cases, it is necessary to set the options of the device according to this procedure. ● The device information was not retrieved during installation. ● The device function and options are not set correctly in the [Device Settings] sheet. ● An option has been added to the device. ● The fax transmission settings of the device have been changed.
Coordinating with the Device Functions 4 5 Click [Retrieve Device Information]. If the message "Do you want to retrieve the device information?" is displayed, click [Yes]. If the information has been retrieved, confirm the automatically set option configuration. If the information is not retrieved, set the option configuration manually. Select the options attached to the device. 6 Click [Detailed Settings] → set as required. The items in [Detailed Settings] are not set automatically.
Coordinating with the Device Functions Setting the Authentication Function You can manage fax transmission by means of the department ID management function or the user authentication function. Prerequisites ● When starting the computer, log on as a member of Administrators. Procedures 1 2 3 4 5 Display [Devices and Printers] from the [Control Panel] of Windows. Right-click the icon of the device to be set → select [Printer properties] from the displayed menu. Display the [Device Settings] sheet.
Coordinating with the Device Functions Related Topics [Department ID/PIN Settings] Dialog Box(P. 60) [User Authentication Settings] Dialog Box(P. 60) [Confirm Department ID/PIN] Dialog Box(P. 62) [Confirm User Name/Password] Dialog Box(P.
Coordinating with the Device Functions Setting the User Name You can set a user name to be used for fax sending jobs. The set user name is displayed on the control panel of the device, and is applied to the headers or footers of fax data. Prerequisites ● When starting the computer, log on as a member of Administrators. Procedures 1 2 Display [Devices and Printers] from the [Control Panel] of Windows. Right-click the icon of the device to be set → select [Printer properties] from the displayed menu.
Settings List Settings List Settings List ......................................................................................................................................................... 46 Common Settings for Certain Sheets ................................................................................................................. 47 [Select Destination] Sheet ...................................................................................................................................
Settings List Settings List Common Settings for Certain Sheets(P. 47) [Select Destination] Sheet(P. 48) [Enter Destination] Sheet(P. 54) [Special] Sheet(P. 57) [Sent Fax Information and Image] Sheet(P. 59) [Device Settings] Sheet(P. 60) [Share Cover Sheet] Sheet(P.
Settings List Common Settings for Certain Sheets You can register frequently used settings as profiles. You can set profiles in the [Select Destination] and [Special] sheets. [Profile] Applies registered fax transmission settings. Registered profiles can be edited or deleted. Because profiles with a red dot ( ) are preset profiles, you cannot edit or delete them. [Add] [Add Profile] Dialog Box Enables you to register the current fax transmission settings as a profile. Set [Name] and [Icon].
Settings List [Select Destination] Sheet You can set an address when sending a fax, edit the Address Book, etc. [Address Book List] Select the Address Book to be used. When the Address Book is selected, a list of destinations is displayed in [Address List]. Individual destinations ( ) and groups ( ) can be distinguished by the icons at the head of the list. In [Current Group Members], individual destinations and groups registered in the selected group are displayed.
Settings List When [Confirm Fax Number/URI when Setting Destination] is enabled in the [Special] sheet > [Security Settings], [Confirm Fax Number] or [Confirm URI] is displayed. Enter the same fax number or URI. [Use Subaddress] Sends data to a memory box in the destination. Enter the values registered in the destination fax machine in [Subaddress] and [Password]. The password must be entered to output the sent data at the destination fax machine.
Settings List [Edit Address Book] Dialog Box [Address Book] Displays the content of the Address Book as a list. You can switch categories to be displayed in [Show]. Details about a selected destination are displayed in [Details]. [Add Person] [Add Person] Dialog Box Enables you to add the address of a single person. [Prefix]/[Last]/[First]/[Suffix] Specifies the name of the destination. [Destination Name] Specifies the [Destination Name] to be displayed in the cover sheet.
Settings List Displays individuals and groups registered in the group in [Current Group Members]. You can enter notes about the group to be added in [Notes]. [Edit] [Edit Person]/[Edit Group] Dialog Box Enables you to edit the selected item. Items that can be edited are the same as those that can be edited when the individual or group is added. [Delete] Deletes the selected destination from the Address Book.
Settings List [Cover Sheet] Dialog Box [Cover Sheet Attachment] Enables you to specify whether to attach a cover sheet. If you attach a cover sheet, you can select whether to display information for each destination or information for all destinations. [Style] Select a cover sheet template. Templates with a red dot ( ) are shared cover sheets. Shared cover sheets can be registered from the [Share Cover Sheet] sheet in a shared printer environment server.
Settings List The number of pages being sent is not counted automatically. The number of sheets entered here is displayed in the cover sheet. [Insert Attention Note] Displays a label such as "Urgent" etc. in the cover sheet. Select [Attention Note] from the list or enter a desired character string. [Comment to Include] Enables you to enter a comment to be displayed in the cover sheet. [Preview] Displays a preview of the cover sheet to which the selected template, descriptive items, etc.
Settings List [Enter Destination] Sheet You can specify each set of destination information when sending a fax. Be sure to specify items with "*." [* Communication Mode]/[* Fax Number/URI] Select the communication mode that matches the environment of the destination and specify a fax number or URI. When [Confirm Fax Number/URI when Setting Destination] is enabled in the [Special] sheet > [Security Settings], [Confirm Fax Number] or [Confirm URI] is displayed. Enter the same fax number or URI.
Settings List Sends a fax at the time specified in [Sending Time]. The data to be sent is temporarily saved in the device, then sent at the specified time. To specify this item, [Device Settings] sheet > [Set the Time to Send] needs to be enabled. [Job Done Notice] Enables notification of fax transmission results to be sent to a specified email address. The notification conditions that can be set vary according to the set content of [Device Settings] sheet > [[Job Done Notice] Setting].
Settings List If you click [Import Sender] and [Save Sender], you can import sender information from a file or save it to a file. Files that can be imported and files created when saving are both CSV format files with commas as separators. [Destination] Sheet Displays information relating to the destination in the cover sheet. The values set in the [Select Destination] sheet are displayed in enabled items. [Logo]/[Signature] Sheet Displays a logo or signature in the cover sheet.
Settings List [Special] Sheet You can set the page layout and resolution for the transmitted data when it is printed at the destination. You can also re-enter the fax number or URI in order to prevent a transmission error. You can also configure security settings to protect the Address Book. [Page Size] Select the paper size of transmitted data created in an application. [Orientation] Select the orientation at which the transmitted data is printed.
Settings List In the case of the Windows Address Book, you can change the path where the address book is stored. If you do not specify the path, the default Windows Address Book is used. [Delete] Deletes the selected address book. You can delete address books other than the Canon Fax Driver Address Book. [Restore Defaults] Returns all the settings to their standard (default) values. Related Topics [Select Destination] Sheet(P. 48) Importing/Exporting an Address Book(P. 31) Registering Favorite Settings(P.
Settings List [Sent Fax Information and Image] Sheet You can manage saved transmission logs of transmission data images, transmission times, destinations, etc. [Driver to Display From] Switch between lists of logs to be displayed in [Sent Fax Information and Image], if you are using the driver with multiple devices. [Sent Fax Information and Image] Displays a fax transmission log as a list. If there are multiple pages, you can switch between pages using [Back] and [Next].
Settings List [Device Settings] Sheet You can set device options, authentication methods, etc. Also, if confirmation of authentication information is set in [User Management] in this sheet, a confirmation dialog box is displayed when sending faxes. Here, the content of the [Device Settings] sheet and the dialog box for confirming authentication information are explained. Descriptions of Settings [Sender] Enter a sender name to be displayed in the header of the fax.
Settings List Set a user name to be used for user authentication. [Password] Set a password to be used for user authentication. If a password is not set at the device, this is blank. [Verify] Verifies that the entered password matches that set at the device. [Confirm Authentication Information When Sending Faxes] Displays a dialog box for setting or confirming a user name and password, when sending a fax.
Settings List [Retrieve Device Information] Retrieves device information and applies it to each setting. [About] Displays information about the driver version. Authentication Information Confirmation Dialog Box [Confirm Department ID/PIN] Dialog Box [Department ID] Set the department ID set at the device. [PIN] Set a PIN for department ID management. If a PIN is not set at the device, this is blank. [Confirm User Name/Password] Dialog Box [User Name] Set a user name to be used for user authentication.
Settings List [Share Cover Sheet] Sheet You can use a cover sheet registered in a shared printer environment server on a client computer. [Style] Displays the registered cover sheet templates in a list. Also, if you click [Preview], a detailed preview is displayed. [Register] [Register Shared Cover Sheet] Dialog Box Registers a cover sheet (*.cse) created in the Cover Sheet Editor. [Delete] Deletes the cover sheet selected in [Style]. Related Topics [Select Destination] Sheet(P.
Troubleshooting Troubleshooting Troubleshooting ............................................................................................................................................... 65 Cannot use the acquire device information function/authentication function .............................................. 66 Cannot view or edit the Address Book ...............................................................................................................
Troubleshooting Troubleshooting This explains solutions to common problems. Cannot use the acquire device information function/authentication function(P. 66) Cannot view or edit the Address Book(P.
Troubleshooting Cannot use the acquire device information function/ authentication function If you cannot acquire the device information, or cannot use the department ID management function or the user authentication function in the [Device Settings] sheet, check the following. Cause 1. The device is turned off, or the cable is not plugged in properly. Remedy Check the status of the device. Cause 2. The function has not been set to match the connection environment.
Troubleshooting Cannot view or edit the Address Book If you cannot view or edit the Address Book registered in the driver, the following causes can be considered. Follow the instructions described in "Remedy." Cause You have no access privileges for the destination folder of the Address Book. Remedy1. Log on as a user with access privileges. Remedy2.
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