Canon Check Reader Startup Manual Please read this manual before operating this unit. After you finish reading this manual, store it in a safe place for future reference.
Before Connecting the Canon CR-55 Install the accompanying software before connecting the Canon CR-55 to a computer. STEP1 Install the Software Use the accompanying setup disc to install Scanning Utility for CR-55. (See p. 17.) Installer Screen Do not connect the CR-55 to a computer before installing the software. If you do connect the CR-55 before installing the software and the following dialog box is displayed, click [Cancel].
READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and Canon Electronics Inc. ("Canon"). BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc., has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
INTRODUCTION Thank you for purchasing the Canon CR-55 Check Reader scanner. Please read this manual thoroughly before using the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Manuals for the Check Reader The Canon CR-55 Check Reader has a Startup Manual (this manual) and online help.
Symbols Used in This Manual The follwing symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings. CAUTION Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly.
Contents INTRODUCTION .......................................................................................................... 1 Manuals for the Check Reader ......................................................................................... 1 Symbols Used in This Manual ........................................................................................ 2 Before Using the Scanner .........................................................................................
Before Using the Scanner Important Safety Instructions In order to ensure safe operation, be certain to read the cautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements: • Avoid locations exposed to direct sunlight. If the scanner must be placed in such a spot, hang a heavy curtain, or similar object to shade the scanner.
Power • Connect only to a power outlet of the rated voltage and power supply frequency (either 120 V, 60 Hz or 220-240 V, 50/60 Hz, depending on your region). • Do not connect to power outlets with other electrical devices. Also, when using an extension cord, make sure that the extension cord is rated for the current requirements of the scanner. • Disassembling and/or reassembling the AC adapter is extremely dangerous and should not be attempted under any circumstances.
Handling WARNING • Do not place flammable chemicals, such as alcohol or paint thinner, near the scanner. • Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, do not pull on the power cord, and do not bend the power cord sharply. • Do not plug in or unplug the power cord with wet hands. • Do not use multioutlet adapters to connect multiple devices to one outlet. • Do not tie up or bundle the power cord.
• Do not place paper clips, staples, necklaces, or any other metallic objects on top of the scanner. Liquids or small metallic objects that get inside of the scanner create a risk of fire or electrical shock. If such foreign matter does get inside of the scanner, unplug the power cord immediately, and then contact your local authorized Canon dealer or service representative for assistance. • Do not install the scanner in a dusty or humid location. Doing so creates a risk of fire or electrical shock.
Features of the CR-55 The Canon CR-55 Check Reader is a scanner with magnetic heads that can read checks and other documents that are printed with MICR (Magnetic Ink Character Recognition) compatible fonts and is capable of OCR (Optical Character Recognition). The main features of the CR-55 are listed below. ■ Compact Size 5.5" x 8.8" x 7.4" (W x D x H), 140 mm x 223 mm x 188 mm (W x D x H) ■ Supports Large Documents Documents up to 4.2" x 9.0" (106 mm x 228 mm) can be scanned. ■ USB 2.
Checking the Packing List The contents of the carton in which this scanner is shipped are described below. If anything is missing or damaged, contact your local authorized Canon dealer or service representative. CR-55 Scanner Ca no Sta rtu p n Ch ec k M an ua l Re ad Power Cord AC Adapter er Ple rea ase din g rea this d this ma nu manu al, sto al be re for it in e op a saf erating e pla this ce for un fut it. Aft ure er ref you ere nce finish . Startup Manual (This Manual) Warranty Card (U.
Removing the Protective Packing Tape Remove all of the protective packing tape before using the scanner. 1 Remove the protective tape (indicated by the ▼) from the scanner. 2 While lowering the OPEN lever, open the reading unit.
3 Remove the protective tape (indicated by the ▼) from the reading unit. 4 Gently close the reading unit until it clicks into place.
Names and Functions of Parts This section explains the name and function of each part. Familiarize yourself with the parts before installing the scanner. ■ Front View Document Feed Opening Imprinter Cover Document Eject Opening Maintenance Cover Open this cover to clear paper jams or clean the scanner. (See p. 46 and p. 56.) Eject Stopper Adjust to match the length of the document. (See p. 39.) Document Feed Tray Pull out to load documents. (See p. 38.
■ Inside of the Imprinter Cover Ink Cartridge The ink cartridge is not included, and must be purchased separately. (See p. 27.) Print Position Adjustment Lever Adjusts the print position. (See p. 43.) Lock Lever Locks the ink cartridge in place. (See p. 29 and p. 54.) ■ Inside of the Maintenance Cover Ink Absorber Absorbs any ink that leaks out of the ink cartridge. (See p. 50.) Magnetic Heads for MICR Reads MICR text printed in magnetic ink. (See p. 49.
■ Rear View Reading Unit (Access Hatch) Open to clear paper jams or clean the scanner. (See p. 46 and p. 56.) Connectors/ Power Switch ■ Connectors/Power Switch Power Switch Turns the scanner power ON or OFF. (See p. 23 and p. 26.) Power Connector Connect the included AC adapter plug. (See p. 21.) 14 Before Using the Scanner USB Connector Connect a Hi-Speed USB 2.0 compliant USB cable. (See p. 22.
Installing the Scanner Installation Requirements In order to use the CR-55, your computer must satisfy the following system requirements: • A computer that meets the following specifications: • CPU: Pentium 4 (1.5 GHz or higher) • Memory: 256 MB or more • Hard disk: 400 MB or more available space • CD-ROM drive • Hi-Speed USB 2.0 interface • Extension slot: PCI or CardBus (for interface cards) • Monitor: Resolution of 1024 x 768 (XGA) or better recommended • Use the standard equipped Hi-Speed USB 2.
Installation Procedure When installing the CR-55 for the first time, be sure to install the accompanying application software before connecting the CR-55 to the computer. The procedure for installing the scanner is outlined below. 1. Install Scanning Utility for CR-55. (See “Installing the Scanning Utility,” on p. 17.) 2. Connect the power cord to the scanner. (See “Connecting the Power Cord,” on p. 21.) 3. Connect the scanner to the PC. (See “Connecting the Scanner to Your PC,” on p. 22.) 4.
Installing the Scanning Utility Scanning Utility for CR-55 is dedicated application software for the CR-55. After installing the scanning utility, the installer proceeds to install the CR-55 device driver. 1 2 3 4 Turn ON your computer. Windows starts. Log on as a user with Administrator privileges. Insert the setup disc into the PC’s CD-ROM drive. Click the [Start] button, and then select [Run]. The [Run] dialog box appears. 5 In the Open box, enter “D:\SU55\SETUP.
6 Follow the instructions that appear on the screen to install the software. 1. Select the installation language, and then click [OK]. 2. Read the Welcome text, and then click [Next]. 3. Read the License Agreement text, and then click [Yes]. 4. Read the Choose Destination Location text, and then click [Next].
5. Installation of the scanning utility starts. 6. After the scanning utility is installed, installation of the Canon driver starts. 7. This completes the installation.
7 After installation is complete, click the [Finish] button to exit the installer. Note Installing the scanning utility will put the [Scanning Utility for CR-55] icon on your Windows Start menu. (See “Using the Scanning Utility,” on p. 31.
Connecting the Power Cord Perform the following steps to connect the power cord. WARNING • Make sure to use the power cord and AC adaptor provided with the scanner. • Make sure the scanner is turned OFF when performing this operation. 1 Connect the bundled power cord q to the AC adaptor. 2 Connect the AC adaptor power cord into the power connector w on the rear of the scanner, and connect the power connect into a power outlet e.
Connecting the Scanner to Your PC This section describes the procedure for connecting the scanner to a computer using a USB connection. USB Interface Connection • If the interface is not Hi-Speed USB 2.0 compatible, the scanning speed will be slower. • Be sure to use the USB cable bundled with the scanner or a Hi-Speed USB 2.0 compatible cable. • When using a USB extension card that supports Hi-Speed USB 2.0, be sure to choose one verified for use with the scanner. (See p. 15.
Turning the Power ON/OFF Follow the procedures described below when turning the power ON or OFF. Turning the Power ON 1 2 3 Turn ON your computer, Windows starts. Log on as a user with Administrator privileges. Turn ON the scanner. The power switch is on the rear of the scanner. Push the power switch to the right to turn ON the scanner. The power indicator lights green when the power is ON.
• Windows 2000 Professional The Digital Signature Not Found dialog box is displayed. Click [Yes] to continue installation. • Windows XP The Found New Hardware Wizard starts. 1. On the Welcome to the Found New Hardware Wizard screen, select [Install the software automatically (Recommended)], and then click the [Next] button. 2. The Hardware Installation dialog box is displayed.
3. Click the [Finish] button on the Completing the Found New Hardware Wizard screen. Note The CR-55 is registered as “CANON CR-55 USB” in the Imaging Device directory.
Turning the Power OFF CAUTION If the scanner will not be used for an extended period of time, unplug the power cord for safety’s sake. 1 2 Exit the scanning utility. Turn OFF the scanner. The power switch is located on the lower left rear corner of the scanner. To turn the scanner OFF, push the power switch to the left. When the power indicator turns OFF, the scanner is OFF. Note • Exit the scanning utility before turning OFF the scanner.
Installing the Ink Cartridge This section describes how to prepare the ink cartridge so that you can use the imprinter to print text on scanned documents. The ink cartridge is not included with the scanner. Purchase an ink cartridge separately, as shown below. Manufacturer: Hewlett Packard Model numbers: C6602B (blue) C6602G (green) C6602R (red) Installation Procedure Perform the following steps to install the ink cartridge. 1 Hook your finger around the open lever and open the maintenance cover.
3 Remove the ink cartridge from its bag. Tag Ink Jet Nozzle Contacts IMPORTANT Do not touch the ink cartridge contacts. This can cause a bad electrical contact and reduced print quality. 4 Grasp the tag and then peel off the tape covering the ink jet nozzle. IMPORTANT Do not touch the ink jet nozzle or contacts after peeling off the tag and tape.
5 Load the ink cartridge as illustrated. 6 Push in the ink cartridge until it clicks into place. 7 Make sure that the ink cartridge lock lever locks the ink cartridge into the correct position. If the cartridge does not load properly, see p. 30.
IMPORTANT If the ink head drops back when installed, the two ink cartridge pins will not fit into the holes on the carriage. Push back the ink cartridge lock lever q in the direction of the arrow and reset the cartridge in the correct position w. Ink Cartridge Holes 30 8 Gently close the imprinter cover. 9 Gently close the maintenance cover until it clicks into place.
Scanning Utility Software Using the Scanning Utility This section describes how to start and use the scanning utility. To access the scanning utility help, start the scanning utility, click [Help] on the menu bar, and then select [Help]. 1 2 3 Turn the scanner power ON. Turn ON your computer. Windows starts. Click the [Start] button, point to [Programs] (when using Windows XP, point to [All Programs]), and then click [Scanning Utility for CR55]. The scanning utility starts.
4 On the [File] menu, click [Scanner Setting], and then specify the scanning parameters. Note For details about how to configure scanning parameters, click the [Help] button in the settings dialog box to view the Canon driver help. 5 32 Execute the scan operation from the [Scan] menu.
6 After scanning is complete, select [Exit] on the [File] menu to quit the scanning utility.
Uninstalling the Scanning Utility Follow the procedure described below to uninstall the scanning utility. IMPORTANT You must uninstall Scanning Utility for CR-55 and Canon Driver for CR-55 separately. 1 2 Log on as a user with Administrator privileges. Click the [Start] button, point to [Settings], and then click [Control Panel]. The [Control Panel] window is displayed. Note If you are using Windows XP, click the [Start] button, and then click [Control Panel].
3 Double-click the [Add/Remove Programs] icon. The [Add/Remove Programs Properties] (for Windows XP, [Add or Remove Programs]) dialog box is displayed. Note If you are using Windows XP, double-click the [Add or Remove Programs] icon. 4 Select the application that you want to delete from the list in the dialog box, and then click [Change/Remove]. The [Confirm File Deletion] dialog box appeares.
5 Click the [Yes] button to start the uninstaller. [Scanning Utility for CR-55] is selected. [Canon Driver for CR-55] is selected. Uninstallation starts. 6 36 After the uninstall is complete, click the [OK] button to exit the uninstaller.
Using the Scanner Documents Document Types This scanner can scan documents of the following sizes: Length Height Height: 2.0" to 4.2" (50 mm to 106 mm) Length: 3.2" to 9.0" (80 mm to 228 mm) Thickness: 0.003" to 0.008" (0.08 mm to 0.20 mm) 0.004" to 0.005" (0.10 mm to 0.
• Scanning the following types of documents may cause a paper jam or malfunction. To scan these types of documents, make a photocopy of the document and then scan the photocopy. Wrinkled or creased documents Documents with paper clips or staples Curled documents Carbon paper Torn documents Coated paper Extremely thin, translucent paper Documents with raggedly torn perforations Placing Documents This section describes how to place a document for scanning. 1 Pull out the document feed tray.
2 Carefully align the edges of the documents. 3 Load the documents with their front sides facing right and with their edges flush against the document load mark. Document Load Mark 4 Extend the eject stopper beyond the length of the loaded documents. IMPORTANT If the eject stopper is not pulled out far enough, a feeding error may occur.
Calibrating Paper Thickness Depending on the thickness of documents scanned with the CR-55 and the paper thickness setting, double feeds or feeding errors may occur. After installing the CR-55 or before scanning documents of a different thickness, perform the procedure below to confirm that documents are separated one sheet at a time. If documents do not feed correctly, use the paper thickness adjustment dial to adjust the size of the gap between the separation roller and feeding roller. (See p. 42.
2 Pull out the document feed tray. 3 Load two documents with their edges flush against the mark. Document Load Mark 4 Adjust the position of the eject stopper. (If necessary, see the illustration in step 4 on p. 39.) 5 Click [Scan Page] from the [File] menu and confirm that only one sheet is fed.
6 If two sheets or no sheets are fed, adjust the gap between the separation roller and feeding roller, as follows: • If two document sheets are fed in at once, the gap between the separation roller and feeding roller is too wide. Turn the paper thickness adjustment dial clockwise in the range from 45º to 90º to narrow the gap between the separation roller and feeding roller. Then repeat steps 3 to 5 and check that feeding performs correctly.
Adjusting the Print Position Before using the imprinter, adjust the print position. 1 Open the imprinter cover. Print Position Adjustment Lever Carriage 2 While squeezing in both sides of the print position adjustment lever, move the print cartridge carriage up or down to adjust the print position. Note You can adjust the print position by moving the print cartridge carriage up or down, so that the distance between the document bottom edge and the center of text is one of three levels: either 1.
Double Feed Detection The scanner is equipped with an infrared double feed detection sensor that automatically detects when two or more documents are fed at the same time (double feed) while scanning continuously. When the scanner detects a double feed, it stops scanning. IMPORTANT • The following types of document may be misdetected as double fed: • Documents with a colored background • Documents with a glossy finish If misdetection of double feeds occurs often, turn off double feed detection.
Regular Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality. CAUTION • When cleaning the scanner, turn OFF the power switch and disconnect the power cord from the power outlet. • Do not use excessive force when removing or attaching the rollers. Doing so may damage them. • Never use paint thinner, alcohol, or other organic solvents to clean the scanner. Such solvents can damage or discolor the exterior of the scanner.
Cleaning the Sensor Glass and the Rollers If the scanned images have extraneous marks, or if the scanned documents become dirty after scanning, then the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 46 1 Hook your finger around the open lever and open the maintenance cover. 2 While lowering the open lever, open the reading unit.
3 Dampen a cloth with water, wring the cloth out thoroughly, and then wipe the dirt off of the rollers while rotating them. There are 18 rollers located in the positions illustrated below. (Rollers !3 and !4 comprise two rollers each, an upper roller and a lower roller.) Note • Move roller t in the direction of the arrow to rotate rollers w, r, t, !1, and !6. When cleaning rollers w, r, t, !1, and !6, wipe them while rotating roller t.
4 Use a commercially available cotton swab to gently wipe dirt off of the sensor glass. There are two sensor glass areas, one on each side. Use a cotton swab to wipe dirt from the entire surface of each. Sensor Glass IMPORTANT Scratches on the sensor glass may cause marks on the images and could cause feeding errors. If there are scratches on the sensor glass, contact your local authorized Canon dealer or service representative. 48 5 Gently close the reading unit until it clicks into place.
Cleaning the Magnetic Heads If the magnetic heads are dirty, MICR characters cannot be scanned correctly. Periodically clean the magnetic heads with a commercially available audio head cleaner. 1 Hook your finger around the open lever and open the maintenance cover. 2 Clean the magnetic heads with a commercially available audio head cleaner. The magnetic heads are on the maintenance cover in the location illustrated below.
Cleaning Around the Ink Head and Ink Absorber Ink that collects around the ink jet nozzle may stain your documents or cause text to smudge when it is printed. Periodically clean the area around the ink heads and the ink absorber. 1 Hook your finger around the open lever and open the maintenance cover. 2 Dampen a cloth with water, wring the cloth out thoroughly, and then wipe off the dirt around the ink absorber.
3 Open the imprinter cover. 4 Squeeze in both sizes of the print position adjustment lever and move the print cartridge carriage to its lowest position. IMPORTANT When removing the ink cartridge, always make sure that the carriage is lowered to its lowest position. You cannot remove the ink cartridge without lowering the carriage to its lowest position.
52 6 Use a dry cotton swab to wipe off any ink on the ink jet nozzle. 7 8 Reinstall the ink cartridge. (See “Installing the Ink Cartridge,” on p. 27.) 9 Gently close the maintenance cover until it clicks into place. Gently close the imprinter cover.
Replacing the Ink Cartridge The ink cartridge should be replaced if the printed text becomes fuzzy or faint even after you have cleaned the ink jet nozzle. Perform the following steps to replace the ink cartridge. 1 Hook your finger around the open lever and open the maintenance cover. 2 Open the imprinter cover. 3 Squeeze in both sides of the print position adjustment lever and move the print cartridge carriage to its lowest position.
IMPORTANT When removing the ink cartridge, always make sure that the carriage is lowered to its lowest position. You cannot remove the ink cartridge without lowering the carriage to its lowest position. 54 4 Push back the ink cartridge lock lever in the direction of the arrow in the illustration below, and pull out the ink cartridge by grasping the tab as shown in the illustration. 5 6 Install the new ink cartridge. (See “Installing the Ink Cartridge,” on p. 27.
Troubleshooting This section describes common problems that may occur while you are using the scanner, and how to resolve them. Refer to the troubleshooting section related to the problem that you have encountered. Clearing a Paper Jam .................................................................. p. 56 The Scanner Does Not Turn ON ................................................. p. 57 The PC Does Not Recognize the Scanner ................................. p. 58 Scanning Is Slow .......................
Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. CAUTION When removing jammed paper, take care not to cut your hand on the edge of the paper. 56 1 Hook your finger around the open lever and open the maintenance cover. 2 While pushing down the open lever, open the reading unit. 3 Remove the jammed paper.
4 Gently close the reading unit until it clicks into place. 5 Gently close the maintenance cover until it clicks into place. The Scanner Does Not Turn ON Check the following: • Is the power switch in the ON position? (See p. 23.) • Is the power cord connected into a power outlet? (See p. 21.
The PC Does Not Recognize the Scanner The following are possible causes of the PC failing to recognize the scanner. Check each possible cause. Cause The scanner is not connected correctly. Remedy Check the USB cable connections between the scanner and the PC. (See p. 22.) Cause The USB 2.0 interface card is not inserted in the PC correctly. Remedy Reseat the USB 2.0 interface card in the PC correctly, referring to the instruction manual for the USB 2.0 interface card.
Images Are Not Scanned Check the following if the scanner does not scan an image when you perform the scanning operation: • Is the scanner correctly connected to the PC? • Has the scanner driver been installed? • Has the application software been installed correctly? Has the application software been set up correctly? • Is there a problem in the PC system? Note • If a system error causes the scanner to stop functioning, turn OFF the scanner and wait at least ten seconds before turning it back ON.
Scanned Images Are Not Correct If the scanned images are not clear, if there are lines or spots on the images, or if there is some other problem with scanned images, the likely causes are listed below. Check each item and take the appropriate action. Cause The sensor glass or the rollers inside the scanner are dirty. Remedy Clean the sensor glass and rollers. (For instructions on cleaning the sensor glass and rollers, see “Cleaning the Sensor Glass and the Rollers,” on p. 46.
Specifications Type Desktop sheet-through scanner Scanning Document Specifications Height: 2.0" to 4.2" (50 mm to 106 mm) Length: 3.2" to 9.0" (80 mm to 228 mm) Thickness: 0.003" to 0.008" (0.08 mm to 0.20 mm) 0.004" to 0.005" (0.10 mm to 0.
AC Adaptor (100 - 240V) Model Input Output Power Supply Weight MG1-3607 AC 100-240V 50/60Hz 65VA-82VA DC16V 1.8A 0.5 W max. (separate AC adaptor) Approximately 0.7 lb (0.3 kg ) (including power cord) Specifications are subject to change without notice. External Dimensions 7.4" (188 mm) 5.5" (140 mm) Units: inches (units in parentheses are millimeters) 5.7" (144 mm) 62 Specifications 8.
Index A P AC adaptor .......................................... 5, 21 Paper jam ................................................. 56 Paper thickness adjustment dial ............... 12 Print position adjustment lever ................. 13 Protective tape .......................................... 10 Power connector ...................................... 14 Power cord ............................................ 9, 21 Power indicator ........................................ 12 Power switch .................
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FCC REGULATIONS (For 120 V model) Check Reader, Model M11056 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD.
