User Manual

280 Direct Print & Scan for Mobile V2.0 Installation and User’s Guide
Message Cause Remedy
Failed to create print job
(Code=X).
A request to create the print job
failed, where X is an HTTP code
or 0, if a network error occurred.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to create scan job
(Code=X).
A request to create the scan job
failed, where X is an HTTP code
or 0, if a network error occurred.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to create session.
The BlackBerry smartphone
could not establish a session
with the printer.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to delete file.
The scanned file could not be
deleted, because you do not have
permissions to delete a file, or
your SD card is not functioning
properly.
Make sure that you have
permissions to delete a file,
or make sure that your SD
card is functioning properly.
Failed to download scan.
An error occurred when trying to
download a scanned file in full
resolution from the printer.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to get device
information.
An error occurred when DPSM
was trying to get the printer’s
information (name, server
version, location, etc.).
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to get file location.
An error occurred when trying to
retrieve the print job information
from the printer.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.
Failed to get printer
capabilities.
An error occurred when trying to
retrieve printer capabilities from
the printer.
Make sure that the DPSM
MEAP application is
functioning properly on the
printer and that there is a
good network connection
between the phone and the
printer.