User Manual

282 Direct Print & Scan for Mobile V2.0 Installation and User’s Guide
Message Cause Remedy
Invalid API Version.
The API version of the printer is
not compatible with that of the
client.
Your smartphone app
version is either too new or
too old to work with the
DPSM application version
installed on the printer.
Invalid barcode.
The structure of the barcode data
is not valid.
Try scanning the barcode
again.
Invalid code.
The user entered a connection
code that could not be
processed.
Enter the connection code
again, or contact your
System Administrator.
Invalid code length.
The user entered an incorrect
amount of characters for the
connection code.
Make sure that you enter all
the characters of the code
(in either upper or lower
case characters).
No application found to view
file.
DPSM could not open the
scanned file, and could not find
a suitable app in the App World
to recommend as a viewer.
It is recommended that you
download RepliGo PDF
Reader on your BlackBerry
smartphone as the reader to
view scanned files.
No attachments found.
You tried to print an attachment
when there are no attachments
found in the e-mail.
Make sure that you select an
e-mail with an attachment,
if this is your selected
action.
No emails found.
There are no e-mail messages
found on your BlackBerry
smartphone to display in the
Email screen list.
To print an e-mail, make
sure there are e-mail
messages received on your
BlackBerry smartphone.
No Canon devices found.
You have not connected to any
supported Canon devices.
Connect to a Canon device.
See, “Connecting to a
MEAP device,” on p. 56.
No scans found.
No scanned files have been
saved.
After you scan a document,
save it, and it appears in the
Recent Scans menu. See
“Scanning a Document to
Your Smartphone,” on
p. 88.
No supported attachments
found.
You tried to print an attachment
that is not supported.
Only PDF, TIFF, JPEG, or
TXT attachments are
supported. Select an e-mail
with a supported file type
attached.
Only emails supported.
You tried to print a text message
using the DPSM app.
Select to print only e-mail
messages from the DPSM
app.