Document Scanner Startup Manual Please read this manual before operating this unit. After you finish reading this manual, store it in a safe place for future reference.
International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc., has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and Canon Electronics Inc. ("Canon"). BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
INTRODUCTION Thank you for purchasing the Canon DR-2050C scanner. Please read this manual thoroughly before using the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Manuals for the Scanner The DR-2050C scanner has a Startup Manual (this manual) and online help.
Conventions This manual uses the following symbols and indications. Before you start reading this manual, read the following and familiarize yourself with their meanings. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. CAUTION Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly.
Contents INTRODUCTION .......................................................................................................... 1 Manuals for the Scanner .................................................................................................. 1 Conventions ................................................................................................................... 2 Before Using the Scanner .........................................................................................
Before Using the Scanner Safe Operation In order to ensure safe operation, be certain to read the cautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements: At least 3.9” (100 mm) At least 3.9” (100 mm) At least 3.9” (100 mm) • Provide adequate space around the scanner for operation and maintenance, and for ventilation.
Power • Connect only to a power outlet of the rated voltage and power supply frequency. (either 120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region). • Do not connect to power outlets with other electrical devices. Also, when using an extension cord, make sure that the extension cord is rated for the current requirements of the scanner. • Disassembling and/or reassembling the AC adapter is extremely dangerous and should not be attempted under any circumstances.
Normal Handling WARNING To avoid fire and electric shock, always observe the following warnings when using this scanner. • Do not place flammable chemicals, such as alcohol or paint thinner, near the scanner. • Do not cut, damage, or modify the Power Cord. Do not place heavy objects on the Power Cord, do not pull on the Power Cord, and do not bend the Power Cord sharply. • Do not plug in or unplug the Power Cord with wet hands. • Do not use multioutlet adapters to connect multiple devices to one outlet.
• Do not block the ventilation openings. Doing so could cause the scanner to overheat, creating a risk of fire. • Do not place paper clips, staples, necklaces, or any other metallic objects on top of the scanner. Liquids or small metallic objects that get inside of the scanner create a risk of fire or electrical shock. If such foreign matter does get inside of the scanner, unplug the Power Cord immediately, and then contact your local authorized Canon dealer or service representative for assistance.
Features of the DR-2050C The main features of the DR-2050C scanner are listed below. ■ Compact Configuration The scanner has a very compact configuration, measuring only 11.7" (298 mm) (W) x 7.7" (197 mm) (H) x 3.9" (100 mm) (D). The small footprint of this standup vertical scanner saves space. ■ Fast Document Feeding The scanner can scan a maximum of 20 documents per minute in a range of sizes from business cards to LTR/A4 size.
■ Skip Blank Page Function The scanner is equipped with a Skip Blank Page function that allows it to scan a document regardless of whether every document is double-sided or single-sided. ■ Prescan Function The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and then send the adjusted image to the application software, without needing to scan the document again.
Checking the Packing List The contents of the carton in which this scanner is shipped are described below. If anything is missing or damaged, contact your local authorized Canon dealer or service representative. DR-2050C Scanner Feed Roller AC Adapter Power Cord Document Guide Adapter USB Interface Cable Doc um en tS ca nn tu er p St ar Man ua l Plea read se ing read this this man man ual, ual store befo it in re oper a safe ating plac this e for unit. futur Afte e referr you ence finis .
Note • Remove all of the protective tape and protective sheets from the DR-2050C. (See “Removing the protective packing materials,” on p. 12.) • To use the “Feed Roller” install it on the DR-2050C. Refer to “Removing and Attaching the Feed Roller” (see p. 60) for information about installing the roller. Feed Roller • The DR-2050C/2080C Setup Disc is in the Startup Manual (this manual). • The Adjustment Sheet (Shading Sheet) is inserted at the back of this manual.
Removing the Protective Packing Materials Remove all of the protective packing materials before using the scanner. 12 1 Remove the protective tape (indicated by the ▼) from the scanner. 2 Remove the protective sheet between the Document Feed Tray and the scanner. 3 Open the Document Feed Tray. Pressing the OPEN Knob from both sides (q), pull the Front Unit forward to open it (w).
4 Remove the protective tape (indicated by ▼) and protective sheet. 5 Close the Upper Unit slowly. Be sure that the Upper Unit is completely closed by pushing on both edges with both hands until you hear a click. 6 Close the Document Feed Tray and Upper Cover.
Names and Functions of Parts This section explains the name and function of each part. Familiarize yourself with the parts before connecting the scanner. ■ Front/Right Side Upper Cover Open when you need to set a document in the scanner. Power Indicator This indicator lights when the scanner is turned ON. Document Feed Tray Open if the document extends a long way from the Document Feed Opening. Document Eject Opening Scanned documents are ejected from here.
■ Back/Left Side Ventilation Openings USB Connector Connect the USB cable provided or one that supports Hi-Speed USB 2.0. Power Switch Turns the scanner on and off. Power Connector Connect the bundled AC adaptor. Kensington Slot Used for anti-theft measures. Theft can be prevented by attaching a chain, etc. CAUTION Make sure that Ventilation Openings are not blocked. Blocked openings can cause internal heat build up, creating the risk of fire.
Installing the Scanner Installation Requirements In order to use the DR-2050C, your computer must satisfy the following system requirements: • A computer that meets the following specifications: • CPU: Celeron 733 Hz or higher • Memory: 256 MB or more • Hard disk: 400 MB or more available space • CD-ROM drive • Hi-Speed USB 2.0 interface • Monitor: Resolution of 1024 x 768 (XGA) or better recommended • The Hi-Speed USB 2.
• Make sure that enough virtual memory is set on your Windows system. Virtual memory settings vary according to the Windows system. For more information, refer to the Windows manual or the online help. • Depending on the application software that you are using, the device driver provided may not operate, or you may not be able to use the functions described in this guide.
Installation Procedure The procedure for installing the scanner is outlined below. (For a detailed outline of this procedure, see “Connecting the Scanner to Your PC,” on p. 21.) 1. Check the interface card in your computer. (See “Interface Cards,” on p. 19.) 2. Connect the Power Cord to the scanner. (See “Connecting the Power Cord,” on p. 20.) 3. Connect the scanner to the PC. (See “Connecting the Scanner to Your PC,” on p. 21.) 4. Turn ON the scanner. (See “Turning the Power ON,” on p. 22.) 5.
Interface Cards The recommended USB 2.0 interface card for this machine is noted below. Recommended USB 2.0 Interface Cards (for PCI Bus) Manufacturer: Adaptec Models: USB 2 connect 2000LP (AUA-2000) USB 2 connect 3100 (AUA-3100LP) USB 2 connect 5100 (AUA-5100) (for Card Bus) Manufacturer: Adaptec Models: USB 2 connect for Notebooks (AUA-1420) IMPORTANT • Follow the instructions in your computer's and the USB 2.0 interface card's manuals to install the USB 2.0 interface card into your computer.
Connecting the Power Cord Perform the following steps to connect the Power Cord. WARNING • Be sure to use the Power Cord and AC adaptor provided with the scanner. • Be sure the scanner is turned OFF when performing this operation. 20 1 Connect the bundled Power Cord q to the AC adaptor. 2 Plug the AC adaptor Power Cord into the power connector (w) on the left side of the scanner, and plug the power plug into a power outlet (e).
Connecting the Scanner to Your PC Connecting the scanner to a computer using a USB connection. IMPORTANT • When the application is running, do not turn the scanner OFF or unplug the interface cable. • Do not connect multiple DR-2050C scanners to one (1) computer. USB Interface Connection • Be sure to use the USB cable bundled with the scanner or a Hi-Speed USB 2.0 compatible cable. • When using a USB extension card that supports Hi-Speed USB 2.0, be sure to choose one verified for use with the scanner.
Turning the Power ON/OFF Follow the procedures described below when turning the power ON or OFF. Turning the Power ON 1 Turn ON the scanner. The power switch is on the right side of the scanner. Push the power switch to turn ON the scanner. The power lamp lights green when the power is ON. 2 Turn ON the PC.
Recognizing the Scanner When the computer recognizes the scanner, Windows Plug And Play displays the scanner driver's installation screen. Follow the instructions that appear on the screen to install the driver. • If you are using Windows 98SE, the [Add New Hardware Wizard] dialog box appears. 1. Click the [Next] button. 2. Select [Search for the best driver for your device. (Recommended)], and then click the [Next] button. 3. Insert the setup disc into the computer’s CD-ROM drive. 4.
• If you are using Windows XP, the [Found New Hardware Wizard] dialog box appears. 1. Insert the setup disc into the computer’s CD-ROM drive. 2. On the Welcome to the Found New Hardware Wizard screen, select [Install from a list or specific location (Advanced)], and then click the [Next] button. 3. Select [Search for the best driver in these locations], and then clear the [Search removable media (floppy, CD-ROM...)] check box.
Turning the Power OFF CAUTION If the scanner will not be used for an extended period of time, unplug the Power Cord for safety’s sake. 1 2 Exit the application. Slide the Power Switch in the " " direction to turn off the scanner. IMPORTANT • Make sure you exit the application before turning OFF the scanner. Turning OFF the scanner before exiting the application can cause unstable operation of the computer. • Wait at least 10 seconds before turning the scanner back ON after it has been turned OFF.
Installing the Software Note The DR-2050C setup disc contains the software listed below. Be sure to read the contents of the Readme.txt file before installing the software. • ISIS/TWAIN Driver This driver allows this scanner to be used with ISIS compatible application software or TWAIN compatible application software. The driver must be installed to be able to use the scanner. • CapturePerfect CapturePerfect is software for scanning images that is ISIS compatible.
Installing the ISIS/TWAIN Driver The ISIS/TWAIN driver setup program installs the ISIS/TWAIN driver. Follow the procedure below to install the ISIS/TWAIN driver. 1 Turn ON your PC. Windows starts. IMPORTANT • If you are using Windows 2000 Professional or Windows XP, be sure to log on as a user with administrator privileges. • If another ISIS compatible driver is already installed in your PC, you must back up the files listed below. These files may be overwritten when you install this ISIS/TWAIN driver.
4 In the Open box, enter “D:\Driver\Setup.exe” (assuming that “D” is the letter assigned to your CD-ROM drive), and then click the [OK] button. The installer starts. 5 Follow the instructions that appear on the screen to install the software. 1. Read the Welcome text, and then click [Next]. 2. Read the License Agreement text, and then click [Yes].
3. Start installation of the ISIS/TWAIN driver. 4. This completes the installation. 6 After installation is complete, click the [Finish] button to exit the installer. Note When the ISIS/TWAIN driver is installed, Canon DR-2050C Help (see “Using the ISIS/TWAIN Driver,” on p. 36.) and the DR-2050C & 2080C Adjustment Tool (see “Adjusting the Scanner,” on p. 72.) icons are registered to the Start menu.
Installing CapturePerfect CapturePerfect is ISIS compatible application software. You need to install the ISIS/TWAIN driver before installing CapturePerfect. Follow the procedure below to install CompturePerfect. 1 Turn ON your PC. Windows starts. IMPORTANT If you are using Windows 2000 Professional or Windows XP, be sure to log on as a user with administrator privileges. 2 3 Insert the setup disc in the PC’s CD-ROM drive. Click the [Start] button, and then select [Run]. The [Run] dialog box appears.
5 Follow the instructions that appear on the screen to install the software. 1. Select the installation language. 2. Read the Welcome text, and then click [Next]. 3. Read the License Agreement text, and then click [Yes]. 4. Read the Choose Destination Location text, and then click [Next].
5. This starts the installer. 6. This completes the installation. 6 After installation is complete, click the [Finish] button to exit the installer. Note Installing CapturePerfect will put a CapturePerfect icon on your Windows Start Menu. (See “Using CapturePerfect,” on p. 37.
Uninstalling Software Follow the procedure described below to uninstall the ISIS/TWAIN driver and CapturePerfect. IMPORTANT If you are using Windows 2000 Professional or Windows XP, be sure to log on as a user with administrator privileges. 1 Click the [Start] button, point to [Settings], and then click [Control Panel]. Note If you are using Windows XP, on the Start menu, click [Control Panel]. The [Control Panel] window is displayed. 2 Double-click the [Add/Remove Programs] icon.
The [Add/Remove Programs Properties] dialog box is displayed. Note If you are using Windows XP, the [Add or Remove Programs] dialog box is displayed. 3 On the list in the dialog box, select the application you want to delete, and then click [Add/Remove]. Note If you are using Windows XP, click the [Change/Remove] button.
4 The [Confirm File Deletion] dialog box appears. When [Canon DR-2050C/2080C Scanner Driver] is selected. When [CapturePerfect] is selected. 5 Click the [Yes] button to start the uninstaller. 6 After uninstall is complete, click the [OK] button to exit the uninstaller.
Using the Software Note • This section provides only the basic procedures for using installed software. Software applications also have their own help. See the applicable help for details about using each software application. • For information about the bundled Adobe Acrobat, see Adobe Acrobat help. Using the ISIS/TWAIN Driver The ISIS/TWAIN driver help describes how to use the ISIS/TWAIN driver.
Using CapturePerfect This section explains the basic procedures to start and exit CapturePerfect. Details about actually using CapturePerfect can be found in CapturePerfect help. To view information about using CapturePerfect, click [Help] on the CapturePerfect menu bar. Starting CapturePerfect 1 2 3 Turn ON the scanner. Turn ON your computer. Windows starts. Click the [Start] button, point to [Programs] (when using Windows XP, point to All Programs), and then click [CapturePerfect].
4 On the [Scan] menu, click [Select Scanner]. 5 Select [Canon DR-2050C], and then click the [OK] button. Note If [Canon DR-2050C] is not displayed in the list of scanners, reinstall the ISIS/TWAIN driver. (See “Installing the ISIS/TWAIN Driver,” on p. 27.
6 On the [Scan] menu, click [Scanner Setting], and then configure the scanning parameters. Note For details about how to configure scanning parameters, see ISIS/TWAIN driver help. (See p. 36.) 7 Execute the scan operation from the [Scan] menu. Note Details about actually using CapturePerfect can be found in CapturePerfect help. To view information about using CapturePerfect, click [Help] on the menu bar. 8 After scanning is complete, select [Exit] on the [File] menu to quit CapturePerfect.
Starting CapturePerfect with the Event Function DR-2050C and CapturePerfect support Windows Scanner Event function. By installing the ISIS/TWAIN driver and CapturePerfect, CapturePerfect starts automatically when the scanners Start Button is pressed. Confirming Scanner Event 1. Double-click the [Scanners and Cameras] icon. Note The dialog box that appears varies depending on the version of Windows being used. - On Windows 98SE/2000 the [Scanners and Cameras Properties] dialog box appears.
3. Click the [Events] tab. 4. Make sure that [CapturePerfect] is checked. Note • When an application is started by an event, it may not work correctly depending on the application. • To disable the Event function, check the [Disable device events] check box. • Restart Windows to enable new settings after changing the event settings.
Using the Scanner Documents This scanner can scan documents ranging in size from business cards and checks to LTR/A4 size documents. The size of documents that can be scanned is shown below. Eject Direction Width Length Weight Page Separation mode 2.16" to 8.5" (55 mm to 216 mm) 2.75" to 11.6" (70mm to 297 mm) 14 to 32 lb bond (52 to 128g/m2) 0.0024" to 0.0059" (0.06 mm to 0.15 mm) Bypass mode 2.16" to 8.5" (55 mm to 216 mm) 2.75" to 13.9" (70 mm to 355 mm) 11 to 40 lb bond (42 to 157g/m2) 0.0020" to 0.
Wrinkled or creased documents Documents with paper clips or staples Extremely thin, translucent paper Curled documents Carbon paper Paper with square holes Torn documents Coated paper Preparing the Trays Prepare the Document Feed Tray in accordance with the document size and type. Setting Up the Document Feed Tray Pull the Document Feed Tray towards you to open it. In the case of a short document, open the Upper Cover.
Using the Document Guide Adapter When a document becomes skewed during scanning or when scanning a document that is folded in half (P. 52), install the Document Guide Adapter on the Document Guide to keep the document from becoming skewed. Install the Document Guide Adapter by positioning it as shown in the illustration. Insert the legs of the Document Guide Adapter as far as they go into the Document Guide.
Placing a Document for Scanning There are two methods for paper separation, called the Page Separation mode and Bypass mode for feeding documents. Feeding documents continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time by hand or feeding multiple sheet documents, such as invoices that are attached at one end, is called the Bypass mode. The document feed method can be switched by moving the Feed Selection Lever.
2 Adjust the Document Guide to the width of the document being scanned. In the case of an A4 or Letter size document, align the guide with the document positioning mark. IMPORTANT Do not hold the tips of the Document Guide Adaptor when installing it. Doing so can damage the Document Tray. Fan the stack of documents to be scanned, and then angle the stack as shown in the illustration so the top edge of the first page is the lowest.
4 Set the document in the scanner with the back of the document facing forward and its top edge facing downwards. IMPORTANT The document sheet capacity is 50 sheets of non-curled sheets. Note, however, that the capacity is less when document pages are not being fed correctly. 5 Adjust the Document Guides so they match the width of the document. Note Before starting a scan, make sure that the document is loaded in the scanner correctly.
How to Feed with the Bypass Mode 1 Raise the Feed Selection Lever (Bypass mode). Bypass mode Page Separation mode 48 2 Adjust the Document Guide to the width of the document being scanned. In the case of an A4 or Letter size document, align the guide with the document positioning mark. 3 Start scanning from the application.
4 Set the document in the scanner with the back of the document facing forward and its top edge facing downwards. The document is scanned as it is detected. IMPORTANT • When scanning documents that are fastened together, such as invoices, set the edge that is fastened together as the leading edge. • After you finish scanning, close the Document Feed Tray and the Upper Cover to prevent damage to the scanner while it is not being used.
Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. CAUTION Be careful when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper. 50 1 If the Document Feed Tray is closed, open it. 2 Pressing the OPEN Knob from both sides (q), pull the Front Unit forward to open it (w).
3 Remove the jammed document from the feed side or the output side. IMPORTANT Be sure to pull the document out carefully, without applying too much force. Should the document tear, be sure to remove any part remaining in the scanner. 4 Gently press the left and right sides of the top of the Front Unit. Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click. 5 Close the Document Feed Tray as required.
Other Functions This scanner also supports the scanning functions described below. Scanning Folio (Folded Document) The scanner uses a folio scanning method to scan documents that are bigger than LTR/A4 size (maximum A3 size). To do folio scanning, fold the document in half and place it on the scanner. Both sides of the folded document are scanned and combined into a single image.
Regular Maintenance Clean the scanner on a regular basis as described below to maintain peak scanning quality. CAUTION • When cleaning the scanner or inside of the scanner, turn OFF the power switch and unplug the Power Cord from the outlet. • Scanner power needs to be turned on when cleaning the metal rollers. Because of this, you need to exercise extra caution when cleaning them. • Do not use spray type cleaners to clean the scanner.
Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks, or if the scanned documents are dirty, then the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1 2 Open the Document Feed Tray. 3 Use a blower to keep the interior of the scanner free of dust and paper particles. Use a clean dry cloth to wipe dirt off the sensor glass. Wipe both the top and bottom sensor glasses.
5 Rotate the rollers q and w as you clean them. Moisten a cloth with plain water, wring out excess water, wipe the rollers and then dry it with a clean dry cloth. q : Rotate as you wipe. w : Rotate in the direction of the arrows as you wipe. e : (Retard Roller) Remove the roller from the scanner, wipe it clean, and then reinstall it. (See “Removing and Attaching the Retard Roller,” on p. 64.) r : (Feed Roller) Remove the roller from the scanner, wipe it clean, and then reinstall it.
Cleaning the Metal Rollers 1 2 3 Turn on the scanner. 4 Use a clean dry cloth to wipe the metal rollers (■ parts in the illustration). Press the Start Button and Stop Button at the same time to rotate the metal rollers in small increments. Open the Document Feed Tray. Pressing the OPEN Knob from both sides (q), pull the Front Unit forward to open it (w). CAUTION • There are two metal rollers, one for the Front Unit and one for the scanner. Be sure to wipe both of them.
Removing and Attaching the Rollers Follow the relevant procedure to remove and attach the feed roller and retard roller when you clean or replace them. IMPORTANT Feed rollers are consumable parts. When the rollers start to wear out, paper jams and misfeeds may occur more often. When this happens, buy an exchange roller kit, and replace the feed roller and the retard roller. CAUTION Do not use excessive force when removing or attaching the rollers. Doing so may damage them.
Resetting the Counter After replacing the feed rollers, reset the counter according to the following procedure. 58 1 Click the [Start] button, point to [Settings], and then click [Control Panel]. 2 Double-click the [Scanners and Cameras] icon.
3 Click on [Properties] for the scanner you are using. 4 Click the [Counter] tab. 5 Press the [Reset] button, and then make sure that the counter for the roller being used is set to 0.
Removing and Attaching the Feed Roller Follow the procedure below to remove and attach the feed roller for cleaning or replacement. Note When attaching the feed roller during installation, operate the roller fastening lever according to the removal procedure and then attach the feed roller. CAUTION Do not use excessive force when removing or attaching the feed roller. Doing so may damage them.
3 Raise the roller lock lever (q), and then slide it to the left (w). 4 Shift the Feed Roller to the left to separate it from the shaft, and then remove it. Attaching the Feed Roller 1 Set the Feed Roller into the hollow inside the roller cover, and align the notch in the roller with the scanner shaft.
62 2 Slide the roller lock lever to the right, and then insert the shaft into the hole on the left side of the roller. 3 Lower the lever to lock the roller shaft. 4 Close the roller cover. Return the cover fully to its original position until you hear it click into place.
5 Gently press the left and right sides of the top of the Front Unit. Return the unit fully to its original position until you hear it click into place. 6 Close the Document Feed Tray and Upper Cover.
Removing and Attaching the Retard Roller Follow the procedure below to remove and attach the retard roller for cleaning or replacement. CAUTION Do not use excessive force when removing or attaching the rollers. Doing so may damage them. Removing the Retard Roller 64 1 Pressing the OPEN Knob from both sides (q), pull the Front Unit forward to open it (w). 2 Holding the edges of the roller cover on the inside of the Front Unit, open the cover.
4 Shift the Retard Roller to the left to separate it from the shaft, and then remove it. Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner's shaft. 2 Slide the roller lock lever to the right, and then insert the shaft into the hole on the left side of the Retard Roller.
3 Push the roller lock lever towards the back of the scanner to lock the retard roller in place. 4 Attach the roller cover. Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click.
Troubleshooting This section describes common problems that may occur while you are using the scanner, and how to resolve them. Refer to the troubleshooting section related to the problem that you have encountered. The Scanner Does Not Turn ON ................................................ p. 67. The PC Does Not Recognize the Scanner ................................ p. 68. Scanning Is Slow ........................................................................ p. 68. Images Are Not Scanned...............
The PC Does Not Recognize the Scanner The following are possible causes of the PC failing to recognize the scanner. Check each possible cause. Cause The scanner is not connected correctly. Remedy Check the USB cable connections between the scanner and the PC. (See p. 21.) Cause The USB 2.0 interface card is not inserted in the PC correctly. Remedy Reseat the USB 2.0 interface card in the PC correctly, referring to the instruction manual for the USB 2.0 interface card.
Images Are Not Scanned Check the following if the scanner does not scan an image even though the scanning operation is being performed: • Is the scanner correctly connected to the PC? • Has the scanner driver been installed? • Has the application software been installed correctly? Has the application software been set up correctly? • Is there a problem in the PC system? IMPORTANT • When system errors result in the scanner not functioning at all, turn OFF the scanner and wait at least ten seconds before turn
Paper is not ejected correctly When you are performing page-by-page scanning while a multi-page document is set in the scanner, scanning pauses with the trailing edge of the scanned sheet being engaged by the eject roller. Cause Under these conditions, the scanner enters a standby state and pauses for the next sheet. It does not indicate a paper jam. Remedy To scan the next sheet of the document, manually remove the page that is engaged by the eject roller, or just start the next scan job.
Resulting Scanned Images Are Not Correct If the resulting scanned images are not crisp, if there are lines or spots on the images, or if there is some other problem with scanned images, likely causes are listed below. Check each item and take the appropriate action. Cause The sensor glass or the rollers inside the scanner are dirty. Remedy Clean the sensor glass and rollers as described on p. 54. Cause The scanner’s internal platen glass is scratched.
Adjusting the Scanner To adjust the scanner, set the supplied Adjustment Sheet (Shading Sheet) in the scanner. Orient the adjusting sheet in the direction indicated by the arrow when setting it in the scanner. After setting the Adjustment Sheet in the scanner, click the Windows Start button and then click Programs (All Programs in the case of WindowsXP), Canon Document Scanner, and then DR-2050C & 2080C Adjustment Tool, or use the scanner adjustment function of the ISIS/TWAIN driver.
Specifications Type Counter Top Image Scanner Scanning Document Specifications Width: 2.16" to 8.50" (55 mm to 216 mm) Length: (separated documents) 2.75" to 11.6" (70 mm to 297 mm) (nonseparated documents) 2.75" to 13.9" (70 mm to 355 mm) Weight: (separated documents) 14 to 32 lb bond (0.0024" to 0.0059") 52 to 128 g/m2 (0.06 mm to 0.15 mm) (nonseparated documents) 11 to 40 lb bond (0.0020"" to 0.0079") 42 to 157 g/m2 (0.05 mm to 0.
Interface Hi-Speed USB 2.0 Other Functions Auto document thickness adjustment, folio scan Dimensions 11.7" x 7.7" x 3.9" (W x H x D) 298 mm x 197 mm x 100 mm (W x H x D) Dimensions (with trays open) 11.7" x 12.7" x 5.2" (W x H x D) 298 mm x 323 mm x 132 mm (W x H x D) Weight Approximately 5.0 lb (2.5 kg) (Excluding the AC adaptor) Power Supply DC16V 0.
External Dimensions 7.7" (197) 12.7" (323) (Document Tray is open) Units: inches (units in parentheses are millimeters) 11.7" (298) 3.9" (100) 1.
Index A P AC adapter .................................................. 5 Adjustment Sheet ..................................... 72 Adobe Acrobat .......................................... 36 Page Separation mode .............................. 45 Paper Jam ................................................. 50 Placing a Document for Scanning ............ 45 Power Connector ...................................... 15 Power Indicator ........................................ 14 Power Switch ....................
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FCC REGULATIONS (For 120 V model) Document Scanner, Model M11055 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD.