CANON DOCUMENT SCANNER INSTRUCTIONS CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.
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INTRODUCTION Thank you for purchasing the Canon Document Scanner DR-6080/9080C. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Conventions This manual uses the following symbols and indications. Before you start reading this manual, read the following and familiarize yourself with their meanings.
CONTENTS INTRODUCTION ..........................................................................................1 Conventions ................................................................................................ 1 Safety Precautions .....................................................................................5 Daily Maintenance ...................................................................................... Installation Location .....................................................
2.4 Turning ON/OFF the Power .............................................................27 Turning ON the Power ............................................................................... 27 Recognizing the Scanner .......................................................................... 28 Turning OFF the Power ............................................................................. 30 Chapter 3 Software 3.1 About the Software ...................................................................
5.2 Setting in the User Mode................................................................ 60 How to Set the User Mode ........................................................................ 61 Chapter 6 Troubleshooting 6.1 When the Scanner Is Not Recognized .......................................... 64 SCSI Connections .................................................................................... 64 USB Connections ..................................................................................
Safety Precautions Daily Maintenance When you are working around the scanner, follow these precautions to avoid the hazards of fire and electrical shock: WARNING ■ Never install and operate the scanner near flammable substances such as alcohol, paint thinner, benzene, or any other type of volatile solution. ■ Never damage or modify the power cord, and never place heavy objects on the power cord. ■ Always make sure that your hands are dry when you are handling the power cord or plug.
CAUTION 6 ■ To avoid damage to the scanner, never place the scanner on an unstable or vibrating surface. The scanner may tip or fall over, and cause an injury. ■ To avoid overheating and causing a fire, never block the air vents on the rear of the scanner. ■ Keep all liquids, beverages, or any type of liquid, and clips, staples, necklaces, or other metal objects away from the scanner.
Installation Location More than 3.9" (100 mm) More than 3.9" (100 mm) More than 3.9" (100 mm) 24.8" (630 mm) (with document tray extension closed) 31.9" (810 mm) (with document tray extension, extension wire open) More than 26" (660 mm) For operation, maintenance and ventilation, make sure that there is enough space around the scanner, as shown in the illustration above. Avoid placing the scanner in the following places.
Power Supply • Be sure to connect to an AC 220-240V (50/60 Hz) or AC 120V (60 Hz) power supply, according to your region’s requirement. • Ensure that the scanner is connected to an independent power outlet. Do not plug the scanner into an outlet shared with another device. If you use an extension cable, pay attention to the total amperage of the cable. • If you are unsure of anything relating to the power supply, contact your service representative.
Chapter 1 DR-6080/9080C This chapter describes the features of the scanner, what’s in the box, and the names and functions of parts on the scanner. 1.1 Features of the DR-6080/9080C ........ 10 1.2 Packaging: What Is in the Box? ........ 12 1.3 Part Names ..........................................13 Front View ................................................ Rear View ................................................ Connectors (Bottom View) ....................... Operation Panel ...........................
Chapter 1 DR-6080/9080C Features of the DR-6080/ 9080C The DR-6080/9080C is a compact scanner that can handle large volumes of documents. Here is a summary of the outstanding features of the DR-6080/9080C. ● Supports black-and-white (binary), and grayscale output (DR-6080) Supports black-and-white (binary), and grayscale. ● Supports black-and-white (binary), grayscale and 24-bit color output (DR-9080C) Supports black-and-white (binary), grayscale and 24-bit color output.
1.1 Features of the DR-6080/9080C ● Various options The wide range of options includes the imprinter for printing characters on the document being scanned, the bar code module that reads bar codes on documents that are being scanned, and the endorser for printing numbers on the documents after scanning.
Chapter 1 DR-6080/9080C Packaging: What Is in the Box? Make sure that you have everything. Check every item you have removed from the box. If any items are missing, contact your sales representative. Power Cord*1 DR-6080/9080C Instructions (this manual) Setup Disc Warranty Card*2 USB Cable *1 The power cord varies according to country of purchase. *2 For U.S.A. and Canada only.
1.3 Part Names 1 Part Names This section describes the names and functions of each part. Before you connect the DR-6080/9080C, take a few minutes to familiarize yourself with the main parts. ◆ Front View Document Eject Tray Guide Imprinter Cover Set this guide to the width of the document being ejected. (See p.26.) Open out this cover when you are adjusting the print position of the optional imprinter.
Chapter 1 DR-6080/9080C ◆ Rear View Power Cord Connector Connectors Connect the power cord provided with the scanner to this connector. Air Vent CAUTION To avoid overheating and causing a fire, never block the air vents on the rear of the scanner. ◆ Connectors (Bottom View) 14 USB Connector SCSI Connectors DIP Switch Connect a Hi-Speed USB 2.0 compatible cable. (See p.22.) Connect a half-pitch 50 pin (pin type) SCSI cable. (See p.19.
1.3 Part Names ◆ Operation Panel 1 (1) Counter display (2) Count Only key (3) New File key (4) Bypass Mode key (5) Stop key (6) Start key (1) Counter display Displays an error code or the number of pages scanned. To clear the number on the counter display, press the [Count Only] key, then press the [Stop] key down for at least two seconds. (2) Count Only key Sets the scanner to the Count Only mode for just counting the number of pages fed. (See p.52.) When you press this key, it will light.
Chapter 1 DR-6080/9080C Optional Products The following options can be purchased and used on the DR-6080/9080C, if they are necessary. Contact your sales representative. ◆ Imprinter Unit The imprinter unit is installed inside the scanner, and prints a text message on the front of the document being scanned. You can set the text message that is imprinted in the application.
Chapter 2 Preparation Before Use This chapter describes the procedure from scanner connection through to turning ON the power. 2.1 Checking Your Operating Environment ....................................... 18 2.2 Connecting to a Computer ................19 SCSI Connections ................................... 19 USB Connections .................................... 22 Connecting the Power Cord .................... 23 2.3 Preparing for Paper Feed and Eject ....................................................
Chapter 2 Preparation Before Use Checking Your Operating Environment Your computer system must meet the following conditions to use the DR-6080/9080C. ● IBM PC/AT or compatible machines that meet the following specifications: • Intel Celeron 733 MHz or faster • 256 MB main memory or more (recommended) • 100 MB or more of free space on the hard disk ● SCSI card that is compatible with this scanner or Hi-Speed USB 2.0 interface card (See “Connecting to a Computer,” on p.19.
2.2 Connecting to a Computer Connecting to a Computer There are two ways to connect the scanner to your computer, SCSI or USB. Use the method that is compatible with your computer system. CAUTION 2 ■ Do not turn OFF the scanner or remove any interface cables when an application is running. ■ Do not connect both SCSI and USB interface cables at the same time. ■ Turn OFF the computer and the scanner before changing the cable format. SCSI Connections Connect the scanner to the computer.
Chapter 2 Preparation Before Use ◆ Connecting the SCSI Cable CAUTION ■ Before you connect the SCSI cable, make sure that the scanner and the computer are turned OFF. ■ Do not connect both SCSI and USB interface cables at the same time. Connect your computer to the scanner using the SCSI cable. Two SCSI connectors are located on the rear of the scanner. Insert the SCSI cable from the computer into one of the connectors on the bottom of the scanner.
2.2 Connecting to a Computer Important ● The SCSI ID default is set to 2. ● Assign SCSI ID numbers ranging from 0 to 7 for each SCSI device. Do not select 7 as this is normally assigned to the SCSI controller. If a SCSI hard disk is mounted, do not use 0 and 1. Normally 0 and 1 are assigned for hard disks. Set the terminator on the last SCSI device on a daisy chain to ON.
Chapter 2 Preparation Before Use USB Connections Connect the scanner to the computer. Important To connect the scanner with a USB interface cable, you will need the following items that are not included in the package. ● USB interface card Use an extended USB interface card that is compatible with Hi-Speed USB 2.0 and operationally tested by Canon. ◆ USB 2.0 Interface Cards Be sure to use one of the recommended USB 2.0 interface cards when connecting the scanner with a USB interface cable.
2.2 Connecting to a Computer ◆ Connecting a USB Interface Cable Do not connect both a SCSI cable and USB interface cable at the same time. CAUTION USB Connector SCSI Connectors (cannot be connected) 2 USB Interface Cable Connecting the Power Cord Connect the power cord. Be sure to use only the power cord provided with the scanner. WARNING When connecting the power cord, follow these precautions. Failure to do so might cause a fire or electrical shock. ■ Never grasp the plug when your hands are wet.
Chapter 2 Preparation Before Use Preparing for Paper Feed and Eject Pull out the document tray extension and the document eject tray extension to match the size of the document being scanned. Preparing the Document Tray Extension Pull out the document tray extension to accommodate the size of the document to be scanned. 1 Pull out the document tray extension from the document tray. 2 Gently open the extension wire.
2.3 Preparing for Paper Feed and Eject Preparing the Document Eject Tray Extension Use the document eject tray extension and stopper to prevent scanned documents from falling off the eject tray. ◆ Long Documents 2 If the document you are scanning is long, open the document eject tray extension and adjust the position of the stopper as needed. 1 Open the document eject tray extension. 2 Lift up the stopper. 3 Adjust the position of the stopper to match the length of the document.
Chapter 2 Preparation Before Use ◆ Short Documents If the document you are scanning is short, use the stopper without opening the document eject tray extension. 1 Lift up the stopper. 2 Adjust the position of the stopper to match the length of the document. Note 26 Adjust the position of the document eject guides if the document being ejected drifts to the left or right.
2.4 Turning ON/OFF the Power Turning ON/OFF the Power Follow the procedures below to turn ON or OFF the scanner power. 2 Turning ON the Power Be sure to turn ON the power of all connected SCSI devices before you turn ON the computer. Important 1 To turn ON the scanner, press the power switch. “00000” is displayed on the counter display of the operation panel.
Chapter 2 Preparation Before Use Recognizing the Scanner If you are using Windows 98/Me or Windows 2000/XP, then the first time that you turn ON your computer after connecting this scanner to your computer, Windows Plug and Play function automatically displays a screen prompting you to install the scanner driver. Follow the instructions on the screen to proceed with the installation. (The name of the installation dialog varies depending on the Windows operating system.
2.4 Turning ON/OFF the Power ● If you are using Windows XP, the “Found New Hardware Wizard” dialog box appears. 1. Insert the setup disc into the computer’s CD-ROM drive. 2. In the “Welcome to the Found New Hardware Wizard” screen, select [Install from a list or specific location (Advanced)], and then click the [Next] button. 3. Select [Search for the best driver in these locations], and then clear the [Search removable media (floppy, CD-ROM...)] check box.
Chapter 2 Preparation Before Use Turning OFF the Power 1 Turn OFF the computer. 2 To turn OFF the scanner, press the power switch. CAUTION 30 ■ Wait at least 10 seconds before turning ON the scanner again. ■ For your safety, disconnect the power plug from the power outlet if you are not using the scanner for a long time.
Chapter 3 Software This chapter describes how to install and use the ISIS/TWAIN driver and CapturePerfect so that you can use this scanner. 3.1 About the Software .............................32 3.2 Installing the Software .......................33 Installing the ISIS/TWAIN Driver .............. 33 Installing CapturePerfect.......................... 34 3.3 How to Use the Software....................36 How to Use the ISIS/TWAIN Driver ......... 36 How to Use CapturePerfect ..................... 37 3.
Chapter 3 Software About the Software The following software applications are provided on the setup disc that is packaged with the scanner. Be sure to open and read the Readme.txt file on the setup disc before installing the software. ● ISIS/TWAIN driver ● CapturePerfect This is a TWAIN compatible application for scanning images. Install it if necessary.
3.2 Installing the Software Installing the Software This section describes how to install the ISIS/TWAIN driver and CapturePerfect so that you can use the scanner. Installing the ISIS/TWAIN Driver Connect the scanner to the computer. Important ● If another ISIS compatible driver is already installed on the computer, be sure to make a backup of the following file. The content of this file may be overwritten when the ISIS/TWAIN driver is installed. C:\Windows\PixTran\*.* C:\Windows\System\pix*.
Chapter 3 Software 4 Enter “D:\Driver\setup.exe” in the [Open] field, and then click [OK]. The installation starts. 5 Follow the instructions on the screen to complete the installation. Installing CapturePerfect Connect the scanner to the computer. 1 Turn ON your computer and start Windows. Important Be sure to log on as an administrator if your system is Windows NT 4.0 Workstation, Windows 2000 Professional, or Windows XP. 2 Insert the setup disc into the CD-ROM drive.
3.2 Installing the Software 4 Enter “D:\CapturePerfect\setup.exe” in the [Open] field, and then click [OK]. The installation starts. 5 Follow the instructions on the screen to complete the installation.
Chapter 3 Software How to Use the Software This section describes how to use CapturePerfect so that you can use the scanner. Read the “ISIS/TWAIN Driver HELP” for information on using the ISIS/TWAIN driver. How to Use the ISIS/TWAIN Driver The explanation on how to use the ISIS/TWAIN driver is in the ISIS/TWAIN driver help file. To view the help file, click the [Start] button, then click [Programs] [Canon DR-6080 & 9080C] - [Canon DR-6080 & 9080C Help].
3.3 How to Use the Software How to Use CapturePerfect This section describes the procedure to start and end CapturePerfect. See [Help] in CapturePerfect for information on how to use CapturePerfect. ◆ Starting CapturePerfect 1 Click the [Start] button, and then click [Programs] - [CapturePerfect 2.0]. Click [All Programs] - [CapturePerfect 2.0] if your OS is Windows XP. 3 2 Start CapturePerfect. Note The basic operation of CapturePerfect is noted in the CapturePerfect help file.
Chapter 3 Software ◆ Closing CapturePerfect 1 Select [Exit] from the [File] menu.
3.4 Uninstalling the Software Uninstalling the Software This section describes how to uninstall the ISIS/TWAIN driver and CapturePerfect. Important ● Be sure to log on as an administrator if your system is Windows NT 4.0 Workstation, Windows 2000 Professional, or Windows XP. ● The dialogs and button names in Windows XP are different from those used in the explanations in this manual. Refer to the Windows XP “Help and Support Center” to uninstall the software.
Chapter 3 Software 3 Select “Canon DR-6080/9080C Driver” or “CapturePerfect 2.0” from the list in the dialog box, and then click the [Add/Remove] button. 4 The [Confirm File Deletion] dialog box appears. If you selected “Canon DR-6080/9080C Driver,” the above dialog box appears. If you selected “CapturePerfect 2.0,” the above dialog box appears. 5 Click the [Yes] button, and the uninstaller starts. Follow the instructions on the screen to finish uninstalling the software.
Chapter 4 Document Feeding and Scanning This chapter describes precautions regarding documents that can be handled on this scanner and scanning operations. 4.1 Documents ..........................................42 Types of Documents. ............................... 42 How to Place Documents ........................ 43 4.2 Document Feeding and Scanning .....44 Scan Procedure ....................................... 44 Count Only Mode ..................................... 52 Using Patch Code Sheets .........
Chapter 4 Document Feeding and Scanning Documents This section describes about the types of documents and how to set them. Treat the documents carefully. The paper edges may cut your fingers. CAUTION Types of Documents The DR-6080/9080C can feed a wide variety of document sizes. The ranges of width and length for a document are: Width : 2.2" to 12" (55 to 305 mm) Length : 2.8" to 17.0" (70 to 432 mm) (Documents up to 39.4" (1,000 mm) can be scanned in the extra long mode.) Thickness: 0.002" to 0.006"/0.
4.1 Documents Note Wrinkled or creased paper Carbon-backed paper Curled paper Coated paper or fax recording paper Torn paper Extremely thin paper Paper with clips or staples Paper with binding holes ● Note that mixing documents of different thickness and size may cause a malfunction during feeding. ● Heavily curled wrinkled, or creased documents may cause them to double feed. ● Documents containing text or pictures within 0.
Chapter 4 Document Feeding and Scanning Document Feeding and Scanning This section describes how to place the document in the document tray, the procedure until scanning begins, the count only mode for counting the number of sheets, and the patch code sheet for automatically separating batches of documents. CAUTION ■ Avoid wearing loose fitting clothing, dangling jewelry, long ties, or even long hair that could become entangled with moving parts, especially the rollers that feed the paper.
4.2 Document Feeding and Scanning ◆ Standard Feeding To use the standard feeding mode, instruct the scanner to start from the application. 1 Select [Standard Feeding] in [Feeding Option] on the ISIS/TWAIN driver’s settings screen. 2 Align a batch of documents to be scanned until the edges are even. 3 Place the document face up in the document tray, aligning the document's top edge against the back of the document tray. 4 4 Adjust the document guides to the width of the document.
Chapter 4 Document Feeding and Scanning 6 The document tray rises, and scanning begins. When scanning ends, the document tray is lowered. Note If paper feed stops during scanning due to a system error or paper jam, make sure that the last page of the document was recorded properly before continuing to scan. ◆ Panel-Feeding To use the panel-feeding mode, instruct the scanner to start from the application and it will go into standby mode. Start scanning by pressing the Start/Stop key on the scanner.
4.2 Document Feeding and Scanning 4 Adjust the document guides to the width of the document. 5 Instruct scanning to start from the application. The Start key changes color from red to green. 6 Press the [Start] key. 4 7 The document tray rises, and scanning begins. When scanning ends, the document tray is lowered. If paper feed stops during scanning due to a system error or paper jam, make sure that the last page of the document was recorded properly before continuing to scan.
Chapter 4 Document Feeding and Scanning ◆ Automatic Feeding To use the automatic feeding mode, after you instruct the scanner to start scanning from the application, the scanner will start scanning as soon as it detects a document in the document tray. 1 Select [Automatic Feeding] in [Feeding Option] on the ISIS/TWAIN driver’s settings screen. 2 Place the first page of the document face up in the document tray, aligning the document’s top edge against the back of the document tray.
4.2 Document Feeding and Scanning 5 Place the remainder of the document face up in the document tray, aligning the document’s top edge against the back of the document tray. 6 The document tray rises, and scanning begins. When scanning ends, the document tray is lowered. CAUTION 4 ■ If the scanning mode is set to “Automatic Feeding,” then scanning will start automatically when the sensor on the document tray shown below detects the document.
Chapter 4 Document Feeding and Scanning ◆ Manual Feeding (Bypass Mode) Use the Manual Feeding mode if the paper is thin, does not slide well, or the documents are stuck together. 1 Place the first page of the document face up in the document tray, aligning the document’s top edge against the back of the document tray. Adjust the document guides to the width of the document. 2 Select [Manual Feeding] in [Feeding Option] on the ISIS/TWAIN driver’s settings screen.
4.2 Document Feeding and Scanning The document tray rises. Be careful not to pinch your fingers in the document tray. CAUTION 3 Instruct scanning to start from in the application. 4 Place the next page of the document face up in the document tray, 4 aligning the document’s top edge against the back of the document tray. The document is scanned. 5 Continue to place the document one page at a time. 6 To end scanning, press the [Stop] key.
Chapter 4 Document Feeding and Scanning Count Only Mode In the count only mode, the documents are fed through the scanner and the number of the documents is only counted, they are not scanned. 1 Press the [Count Only] key on the operation panel of the scanner. Count Only key The Count Only key lights to indicate the Count Only mode. 2 Place the document in the document tray, aligning the document’s top edge against the back of the document tray. Press the [Start] key.
4.2 Document Feeding and Scanning 3 When counting ends, press the [Count Only] key to cancel the count only mode. To clear the number on the counter display, press the [Count Only] key, then press the [Stop] key down for at least two seconds. (See p.15.) Note You can use the count only mode to count the number of documents and do “Verify scan” (checking the number of documents scanned against the number of documents counted). For details on verify scan, refer to “ISIS/TWAIN Driver HELP.
Chapter 4 Document Feeding and Scanning ◆ Types of Patch Code Patterns There are two patch code patterns as shown below. The result varies depending on the pattern. ● PATCH T (FILE A) When this sheet is recognized, the document following the sheet is saved to a separate file. ● PATCH II (FILE B) When this sheet is recognized, the file is separated after this sheet and this sheet is saved as an image, even if the patch code recognition setting is set not to save this sheet as an image.
4.2 Document Feeding and Scanning ◆ How to Use Patch Code Sheets 1 Print the patch code sheet on the printer. Print the patch code sheet data on the following size paper: ● Print [PATCH II (A4)] and [PATCH T (A4)] on A4 size paper. ● Print [PATCH II (LTR)] and [PATCH T (LTR)] on letter size paper. Note ● Patch code patterns are detected within the enabled range shown below.
Chapter 4 Document Feeding and Scanning 2 Place the patch code sheet on top of the documents that are to be saved to a separate file, and then scan the documents. Place the patch code sheet on top of the documents that are to be saved to a separate file. 3 Set the scanning conditions and then start scanning.
Chapter 5 Other Functions This chapter describes the scanner’s other functions. 5.1 Document Detection Function ..........58 Double Feed Detection Function ............. 58 Skew Detection Function ......................... 58 Staple Detection ...................................... 59 5.2 Setting in the User Mode ...................60 How to Set the User Mode ......................
Chapter 5 Other Functions Document Detection Function The scanner is equipped with a document detection function which stops a document from feeding if it detects that the document is not being fed correctly. Double Feed Detection Function The scanner automatically detects two pages that have been fed at the same time (double feed) and displays an error code that means “Double feed detection” when scanning documents continuously. The following shows the double feed detection methods.
5.1 Document Detection Function Staple Detection The scanner has sensors on both sides of the feeding slot to detect feed errors when the documents with staple is lifted up. You can enable or disable staple detection on the ISIS/TWAIN driver’s setting screen. Staple Detection Sensor Note ● The staple detector detects documents stapled in one of their four corners because the document is lifted up.
Chapter 5 Other Functions Setting in the User Mode You can select the mode of operation (user mode) for the scanner from those listed below. ● Operation panel buzzer setting U01-0 Do not sound buzzer during key operation. U01-1 Sound buzzer during key operation (default). ● Count Only mode setting U02-0 Do not use the endorser in the Count Only mode (default). U02-1 Use the endorser in the Count Only mode. ● Endorser Stamp mode setting U03-0 Use the endorser in the check mode (default).
5.2 Setting in the User Mode ● Length of scanned document settings U10-0 Normal mode Length of document is 17" (432 mm) or less (default). U10-1 Long Document mode Length of document is 39.4" (1,000 mm) or less. Note When using the Extra Long mode, if you place a long document askew in the document tray, it will rub against both sides of the feeding path and may damage the document. Be sure to align the document straight when placing it in the document tray.
Chapter 5 Other Functions 3 Press the [Count Only] key to select the mode (last digits only). 4 Press the [Stop] key when the settings are complete. The mode you selected is set, and the counter returns to the page count display.
Chapter 6 Troubleshooting This chapter describes the trouble that may occur on the DR-6080/9080C and how to correct it. 6.1 When the Scanner Is Not Recognized .........................................64 SCSI Connections ................................... 64 USB Connections .................................... 66 6.2 Clearing Paper jams ...........................67 Paper Jam in the Paper Feed Unit .......... 67 Paper Jam in the Paper Exit Section ....... 70 6.3 Paper Feed Trouble ........................
Chapter 6 Troubleshooting When the Scanner Is Not Recognized The following describes possible causes of your computer not recognizing the scanner. Remedy the problem by following the procedure for the respective cause. SCSI Connections Cause Remedy The scanner is not correctly connected. Connect the SCSI cables to the scanner in the correct way. Cause Remedy The SCSI card is not correctly recognized. Correctly connect the SCSI card referring to the SCSI card manual.
6.1 When the Scanner Is Not Recognized Cause Remedy Same SCSI ID is used for other SCSI devices. Check the SCSI ID of all connected SCSI devices, and make sure that the same SCSI ID is not set to two or more devices. Reset the SCSI IDs if the same SCSI ID is set. Cause Remedy The terminator is not correctly connected. Connect the terminator to the last SCSI device on the end of the daisy chain. Enable the terminator function if the SCSI device has a built-in terminator function.
Chapter 6 Troubleshooting USB Connections Cause Remedy Scanner is not correctly connected. Connect the scanner correctly with a cable that supports USB 2.0. Cause The USB 2.0 interface card is not correctly installed to the computer. Refer to the USB 2.0 interface card operation manual and install it correctly. Also, check if the USB 2.0 interface card is being recognized by Windows in the operating system you are using. Remedy 66 Cause Remedy The scanner is OFF.
6.2 Clearing Paper Jams Clearing Paper Jams Paper may have jammed if scanning stops midway or “PXX” appears on the counter display. Follow the procedure below to remove jammed paper from inside the DR-6080/9080C. CAUTION ■ Be careful when you clear a paper jam. You may be injured unexpectedly. For example, the paper edges may cut your fingers, or the document may be damaged. ■ Remove all jammed sheets of paper.
Chapter 6 Troubleshooting 3 Open the upper scanner. Press the open/close button, and lift up the upper scanner gently until it stops and locks in the open position. 4 Remove the jammed paper from inside the scanner.
6.2 Clearing Paper Jams 5 Carefully close the upper scanner. Do not force the upper scanner down. Doing so might damage the scanner. 6 Press the upper scanner down firmly on both sides to close it. If you press the upper scanner down only on one side, the opposite side will not be fully closed. Make sure that you hear it click into place.
Chapter 6 Troubleshooting Paper Jam in the Paper Exit Section 1 Remove the jammed paper from the document tray or the document eject tray. 2 Close the document eject tray extension if it is open. 3 Lift up the upper scanner slightly.
6.2 Clearing Paper Jams 4 Remove any jammed paper from the exit section. 5 Press the upper scanner down firmly on both sides to close it. If you press the upper scanner down only on one side, the opposite side will not be fully closed. Make sure that you hear it click into place.
Chapter 6 Troubleshooting Paper Feed Trouble If the document is not fed properly or the detection functions do not work smoothly, remedy the problem by following the procedures described below. Condition Cause and remedy Paper jam has occurred. • Check the document to see if the size and thickness of the document are within the ranges supported by the scanner, and to see if the quality of the document paper is appropriate. For cautions on handling documents, see “Documents,” on p.42.
6.3 Paper Feed Trouble Condition Cause and remedy When the document becomes dirty (with the optional imprinter installed). This is because ink is sticking to the holes on the guide plate inside of the imprinter. Clean these holes with a cotton wool swab.
Chapter 6 Troubleshooting When the Scanned Image Is Not Normal If there is a problem on the scanned image (image is not sharp or stripes appear on the image), one of the following may be a probable cause. Check the following and take the appropriate action. ● The scanning glasses or rollers in the scanner are dirty. If the scanning glasses or rollers in the scanner are dirty, that dirt will appear on the scanned image. ➝ Clean the scanning glasses and rollers. For details, see “Daily Cleaning,” on p.80.
6.5 When an Error Code Is Displayed When an Error Code Is Displayed When the scanner unit malfunctions or when trouble such as a paper feed or eject error occurs, an error code appears on the counter display of the operation panel. The following describes error codes that appear on the counter display and how to remedy the error. Error code Cause A01 The document does not feed correctly. Remedy Press the [Stop] key to reset the counter.
Chapter 6 76 Troubleshooting Error code Cause C06 The imprinter cover and endorser ED600 cover are open (with the optional imprinter and endorser ED600 installed). Remedy Close the imprinter cover and endorser ED600 cover. Error code Cause C07 The upper scanner, imprinter cover, and endorser ED600 cover are open (with the optional imprinter and endorser ED600 installed). Remedy Close all covers. Error code Cause d02 Double feed detected by the document length.
6.5 When an Error Code Is Displayed Error code Cause J02 Staple detected, document feed stopped. Remedy Open the upper scanner and remove the document. Check to see if the document was scanned correctly, and scan the document again. Error code Cause J18 Detected a skewed document, document feed stopped. Remedy Open the upper scanner and remove the document. Check to see if the document was scanned correctly, and scan the document again.
Chapter 6 78 Troubleshooting Error code Cause U02 Number of scanned document sheets is less than the set number of sheets in the verify scan. Remedy Two or more sheets may have been fed when the document is scanned. Press the [Stop] key to reset the counter to “0.” Check the number of scanned images with the number of document sheets to see if all document sheets have been correctly scanned, and scan the document again.
Chapter 7 Daily Cleaning This chapter describes daily cleaning of the scanner. 7.1 Daily Cleaning .................................... 80 Cleaning the Main Unit ............................ Cleaning the Document Detection Sensor ..................................................... Cleaning the Scanning Glasses and Rollers ...................................................... Cleaning the Shading Plates ................... Cleaning the Guide Plate (When Using the Imprinter) .....................
Chapter 7 Daily Cleaning Daily Cleaning To ensure high-quality image scanning, regularly clean your DR-6080/9080C as described below. CAUTION ■ Before you clean the scanner, turn OFF the scanner and computer and disconnect the power cord from the power outlet. Otherwise, it might cause an electrical shock. ■ Never clean the scanner with any kind of organic solvent, such as alcohol, benzene, or paint thinner.
7.1 Daily Cleaning Cleaning the Document Detection Sensor Dust and debris that collects on the sensor will cause false recognition. Clean the sensor periodically so that dust and debris do not collect on it. Sensor Cleaning the Scanning Glasses and Rollers A probable cause of stripes appearing on scanned images or dirt appearing on scanned documents is dirt on the scanning glasses or rollers. Clean the scanning glasses and rollers regularly.
Chapter 7 Daily Cleaning 4 Use a clean, soft cloth to wipe the scanning glasses. Be sure to clean both scanning glasses, the one below and one above. CAUTION Never spray mild detergent or water directly on the scanning glasses. The spray could penetrate below the glass and contaminate the internal light source and lenses.
7.1 Daily Cleaning 5 Wipe the rollers with a firmly wrung cloth moistened with water. Rollers are located at the positions indicated in the figure below. Pickup Rollers Feed Rollers Feeding Rollers Platen Rollers Retard Rollers 6 Remove the pickup roller, retard roller, and feed roller. (See “Installing and Removing the Rollers,” on p.91.) 7 Use cloth from which all the water has been wrung out to wipe off the rollers.
Chapter 7 Daily Cleaning 8 Replace the rollers that you removed. (See “Installing and Removing the Rollers,” on p.91.) 9 Carefully close the upper scanner. 10 Press the upper scanner down firmly on both sides to close it. If you press the upper scanner down only on one side, the opposite side will not be fully closed. Make sure that you hear it click into place.
7.1 Daily Cleaning Cleaning the Shading Plates If scanned images appear scratchy even after you have cleaned the rollers, the shading plates inside the scanner may be dirty. If this happens, clean the shading plates. CAUTION The power to the scanner is ON when you are cleaning the shading plates so be very careful. 1 Open the upper scanner. Press the open/close button, and lift up the upper scanner gently until it stops and locks in the open position. 2 Press the [Start] key.
Chapter 7 Daily Cleaning 4 Press the [Stop] key. The shading plates retract. 5 Carefully close the upper scanner. 6 Press the upper scanner down firmly on both sides to close it. If you press the upper scanner down only on one side, the opposite side will not be fully closed. Make sure that you hear it click into place. If there is no change in the appearance of the image after you have cleaned the Important shading plates, contact your service representative.
7.1 Daily Cleaning Cleaning the Guide Plate (When Using the Imprinter) Ink that collects on the guide plate inside the optional imprinter may stain the documents when they are scanned. Clean off the ink with water and a mild detergent on a soft cloth that has been firmly wrung, and then thoroughly dry it with a dry cloth.
Chapter 7 Daily Cleaning Replacing the Rollers The feed rollers (pickup rollers, feed rollers, and retard rollers) are consumables. The feed rollers need to be changed periodically to maintain scanning quality. When to Replace the Rollers If the total number of scanned documents exceeds 250,000, a message for roller replacement appears when you restart the computer. In this case, buy the exchange roller kit and replace the feed rollers (pickup rollers, feed rollers, and retard rollers).
7.2 Replacing the Rollers Resetting the Counter Do the following procedure to reset the counter after replacing the feed rollers. 1 Click the [Start] button, and then click [Settings]-[Control Panel]. 2 Double click on the [Scanners and Cameras] icon Note ● Windows NT do not display the “Scanners and Cameras” icon. ● The displayed dialog box differs depending on which Windows operating system you are using.
Chapter 7 Daily Cleaning 3 Select the scanner that you are using, and click on the [Properties] button. 4 Click the [Counter] tab. 5 Click the [Reset] button and confirm whether the counter is reset to 0.
7.2 Replacing the Rollers Installing and Removing the Rollers Follow the procedure shown below to remove and install the rollers when you need to clean or replace the pickup, feed, or retard rollers. CAUTION ■ Turn OFF the power to the scanner and unplug the power cord from the power outlet when you remove or install the rollers. Leaving the power turned ON may result in an electrical shock. ■ When removing or replacing the rollers be careful to not use too much force.
Chapter 7 Daily Cleaning ◆ Installing and Removing Pickup Rollers 1 Open the upper scanner. 2 Open the roller cover. 3 Open the roller holder and remove the pickup rollers. 4 Position the square axle of the pickup roller on the left and insert the new pickup rollers.
7.2 Replacing the Rollers 5 Firmly close the roller holder until you hear it click. 6 Firmly close the roller cover until you hear it click. 7 Carefully close the upper scanner. If the roller holder and roller cover are not firmly closed it will cause a feed error. Important Always be sure to check that the roller holder and roller cover are closed.
Chapter 7 Daily Cleaning ◆ Installing and Removing Feed Rollers 1 Open the upper scanner. 2 Open the roller cover. 94 3 Pull the lever that locks the feed rollers in place towards you. 4 Slide the feed rollers to the right, and then pull them towards you.
7.2 Replacing the Rollers 5 Remove the feed rollers. 6 Place the new feed rollers on the pin. 7 Set the feed rollers in place (q), and align the notch in the roller’s axle with the shaft on the scanner (w).
Chapter 7 Daily Cleaning 8 Lock the lever. 9 Firmly close the roller cover until you hear it click. 10 Carefully close the upper scanner. If the roller cover is not firmly closed it will cause a feed error. Always be sure to Important check that the roller cover is closed.
7.2 Replacing the Rollers ◆ Installing and Removing Retard Rollers 1 Open the upper scanner. 2 Remove the roller cover. 3 Lift the roller clamp lever (q) and slide it to the left (w).
Chapter 7 Daily Cleaning 4 Move the retard rollers to the left and remove them. 5 Set the new retard rollers in place, and align the notch in the roller’s axle with the shaft on the scanner. 6 Slide the roller clamp lever to the right, and push it into the hole in the retard rollers.
7.2 Replacing the Rollers 7 Pull the lever towards you to clamp the retard rollers in place. 8 Put back the roller cover. 9 Carefully close the upper scanner. CAUTION ■ Be sure that the hook is completely latched and the roller cover is not loose. If the roller cover is loose, the document tray will catch on it causing the scanner to not operate correctly. ■ Never clean the scanner with any kind of organic solvent, such as alcohol, benzene, or paint thinner.
Specifications Specifications for the Scanner Type Document size Desktop sheet fed type Width: 2.2" to 12"/55 to 305 mm Length: 2.8" to 17.0"/70 to 432 mm 2.8" to 39.4" /70 to 1,000 mm (Long Document mode) Thickness: 0.002" to 0.006"/0.06 to 0.15 mm (Auto feeding) 0.002" to 0.01"/0.05 to 0.
Specifications Other functions Dimensions Weight Power requirement Automatic paper size detection, Paper thickness and double feed detection, Staple detection, Skew detection, Dropout color, Count only mode 12.2" (H) x 18.1" (W) x 20.7" (D)/ 312 mm (H) x 460 mm (W) x 525 mm (D) Approximately 55.1 lb (25 kg) AC 220-240V (50/60 Hz), 0.6A (max) AC 120V (60 Hz), 1A (max) Power consumption 220-240 V model 120 V model Operating: Standby: Operating: Standby: 0.5 A maximum Under 0.23 A 1 A maximum Under 0.
Consumables Exchange Roller Kit This kit is for replacing the feed rollers. If a roller replacement message appears, contact your service representative to buy an Exchange Roller Kit. (See “Replacing the Rollers,” on p.88.) Exterior Dimensions Units: inches (units in parenthesis are millimeters) 18.1" (460 mm) 6.2" (158 mm) 9.9" (252 mm) 9.4" (239 mm) ◆ Top view ◆ Side view 23.7" (603 mm) 12.3" (312 mm) 6.3" (161 mm) 12.5" (317 mm) 15.1" (385 mm) 16.4" (417 mm) 20.7" (525 mm) 25.
Index Index -AAbout documents ............................ 42 - How to place documents ............ 43 - Type of documents ..................... 42 About the power supply .................... 8 Air vent ............................................ 14 Automatic feeding ........................... 48 -BBypass mode ............................ 15, 50 -CCapturePerfect ................................ 32 - How to use CapturePerfect ........ 37 - Install .......................................... 34 Carrying .
-PPanel- feeding ................................. 46 Paper feed methods ........................ 44 - Automatic feeding ....................... 44 - Manual feeding ........................... 44 - Panel- feeding ............................. 44 - Standard feeding ........................ 44 Paper feed trouble .......................... 72 Paper jams ...................................... 67 Part names ...................................... 13 Patch code patterns ........................
CANON DOCUMENT SCANNER INSTRUCTIONS CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.