User Manual Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
FCC REGULATIONS (For 120 V model) Document Scanner: – DR-G1130: Model M111171 – DR-G1100: Model M111181 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
European Union (and EEA) only. This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE).
Disclaimers The information in this document is subject to change without notice. CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HERE IN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NONINFRINGEMENT. CANON ELECTRONICS INC.
Preface Thank you for purchasing the Canon imageFORMULA DR-G1130/G1100 Document Scanner. Please read this and the following manuals thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions. After reading the manuals, store them in a safe place for future reference.
Symbols Used in This Manual How This Manual is Organized The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. This manual consists of the following chapters.
User Manual Hardware Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
Hardware 4. Scanning ........................................................ 3-13 Table of Contents About the Job Function....................................... 3-13 CapturePerfect 3.1 ............................................. 3-14 Preface ................................................................... iv 5. Using Patchcode Sheets (Option).................. 3-19 Manuals for the Scanner ......................................... iv Symbols Used in This Manual ..................................
Hardware Replacing Ink Cartridges .................................... 5-16 Specifying the Printing Position .......................... 5-18 Cleaning the Imprinter ........................................ 5-19 Imprinter Testing................................................. 5-20 Chapter 6 Practical Examples 1. Messages .........................................................6-2 Status Display....................................................... 6-2 Error Messages ......................................
Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions ........................... 1-2 Installation Location ..............................................1-2 Power ....................................................................1-2 Moving the Scanner ..............................................1-3 Handling ................................................................1-3 Disposal ................................................................1-5 2. Features.................
Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. ● Avoid locations that are subject to vibration. ● Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality.
Chapter 1 Before You Start Using the Scanner ● Do not use the power cord while it is coiled. ● Do not pull directly on the power cord. When disconnecting the power cord, grasp the plug and remove it from the outlet. ● Keep the area around the power plug clear of objects so that the power cord can be disconnected easily in an emergency. ● If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information.
Chapter 1 Before You Start Using the Scanner ■ Never try to take the scanner apart or modify it in any way, as this is dangerous and may lead to a fire or electric shock. ■ Do not use flammable aerosol sprays products near the scanner. ■ When cleaning the scanner, turn the power switch OFF and disconnect the power plug from the power supply. ■ Clean the scanner using a slightly dampened cloth which has been well wrung out. Never use alcohol, benzene, paint thinner, or any other flammable substances.
Chapter 1 Before You Start Using the Scanner ■ Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner. ■ Be careful when placing paper in the scanner and when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper.
Chapter 1 Before You Start Using the Scanner 2. Features The main features of the DR-G1130/G1100 are described below. ● Long Document Mode Document sheets up to 3,000 mm long can be scanned. (See “Long Document Mode Setting” on p. 3-3.) ● Job Function Scanning conditions and the saving destination for image files are registered with the job, so you can scan using only control panel key operations. (See “About the Job Function” on p. 3-13.
Chapter 1 Before You Start Using the Scanner ● Prescan At the start of scanning, this function prescans the first page of a document and pauses so that you can use the first image to adjust the brightness and contrast before resuming scanning. ● Verify Scan While scanning, the count of document pages scanned is verified against a pre-specified count or the count obtained from Count-Only Mode. (See “Verify Scan” on p. 4-2.
Chapter 1 Before You Start Using the Scanner ● Deskew The scanner straightens an image when it recognizes from the image that the document page was fed askew. Skewed Image ● Skip Blank Page The scanner scans both sides of a document and skips saving the image of any side it determines to be a blank page.
Chapter 1 Before You Start Using the Scanner ● Making text or lines bold If any text or lines are unclear, this scanner has a function for scanning and making them bolder. ● Background smoothing This processes the background in a scanned image to make it look smoother. It can be used when [Detect automatically], [256-level Gray], or [24-bit Color] is selected in [Color Mode] on the [Basic] tab sheet.
Chapter 1 Before You Start Using the Scanner 3. Names and Functions of Parts The names and functions of the DR-G1130/G1100 parts are shown below. (1) Upper Unit Open when cleaning the rollers or paper jams. (See p. 3-22.) (2) Imprinter Cover Open when replacing the ink cartridge in the optional imprinter or when cleaning the imprinter. (See p. 5-16.) (3) Document Eject Tray Scanned documents are output here. (See p. 3-9.) (4) Control Panel (See p. 1-12.) (5) Power Switch Turns the scanner ON and OFF.
Chapter 1 Before You Start Using the Scanner (1) Ventilation Holes (Exhaust Fan) Exhausts heat from inside the scanner. (2) Power Connector Connect the supplied power cord here. (See p. 2-6.) (3) USB Connector (Type B) Connect the supplied USB cable here. (See p. 2-7.) Rear View CAUTION Do not block the ventilation holes. Doing so could cause the scanner to overheat, creating a fire hazard.
Chapter 1 Before You Start Using the Scanner (1) Display Panel Displays the user mode, job info, messages, and counter. (2) Count Clear Key Clears and resets the counter on the display panel. (3) Enter Key Selects the user mode, and accepts settings. (4) Keys Selects the user mode and job. (5) Menu Key Displays the user mode. (See p. 4-4.) (6) Job Key Selects jobs. (See p. 3-13.) (7) Count Only Key Feeds and counts the number of document pages. (See p. 4-2.
Chapter 2 Setup 1. Setup Procedures ............................................ 2-2 2. Installation Requirements ................................ 2-3 3. Software Installation ........................................ 2-4 4. Connecting the Scanner to the Computer ....... 2-6 Interface Connector Locations ..............................2-6 Connecting the Scanner to the Computer.............2-6 5. Turning the Power ON ..................................... 2-8 Turning Off the Power .............................
Chapter 2 Setup 1. Setup Procedures Perform the following setup procedures to prepare the scanner for use. Step 1: Confirm the installation requirements. (See p. 2-3) Step 2: Install the Software. (See p. 2-4) Step 3: Connect the scanner to the computer. (See p. 2-6) Step 4: Turn the power ON (Scanner recognition). (See p.
Chapter 2 Setup 2. Installation Requirements The following system requirements are recommended for optimal use of this scanner. ■ Computer • Even if the computer satisfies the recommended specifications, the scanning speed may vary, depending on the specified scan settings. • The scanner drivers provided with the scanner do not necessarily operate on all ISIS or TWAIN-compatible applications. For details, contact your application software provider.
Chapter 2 Setup 3. Software Installation This section describes how to install the software. 2. Click [Typical Installation]. • CapturePerfect 3.1 This is a scanning application that is bundled with the scanner and other Canon DR series scanners. • Scanner Driver This is the scanner driver for this product. IMPORTANT Install the software before connecting the scanner to the computer. • Log on to Windows as an Administrator. • Close all other applications before installing the software. 1.
Chapter 2 Setup 4. Follow the instructions on the screen to complete 5. Click [Exit] to finish installing the software. installation. Hint Installation of EMC Cloud Capture Function Hint For Windows 8 Depending on the system environment, the web browser may start in full screen during installation. If so, wait until the browser processing has finished, and then return to the desktop and continue the installation process.
Chapter 2 Setup 4. Connecting the Scanner to the Computer Use a USB port to connect the device to the PC. Interface Connector Locations Connecting the Scanner to the Computer The USB connector is located on the scanner as shown below. To connect to the computer, follow the procedure for the intended connection method. ■ Using a USB Connection 1. Connect the supplied power cord into the power connector on the back of the scanner. (1) 2. Connect the power cord into an AC outlet.
Chapter 2 Setup 3. Use the supplied USB cable to connect the scanner to the computer. Connect the square plug (Type B) of the USB cable to the scanner. Connect the flat plug (Type A) of the USB cable to the computer.
Chapter 2 Setup 5. Turning the Power ON The power of the scanner can be turned ON and OFF with the power button on the front of the scanner. 1. Make sure that the scanner and computer are Turning Off the Power connected properly with the supplied USB cable. 2. Press the power switch. Press the power switch again to turn the scanner off. IMPORTANT • After turning the scanner off, wait at least 10 seconds before turning it back on.
Chapter 3 Basic Operation 1. Documents....................................................... 3-2 Acceptable Documents .........................................3-2 Long Document Mode Setting...............................3-3 2. Document Feed and Eject Trays ..................... 3-5 Preparing the Document Feed Tray......................3-5 Adjusting the Document Guides............................3-7 Preparing the Document Eject Tray ......................3-9 3. Document Feeding Methods....................
Chapter 3 Basic Operation 1. Documents The scanner can scan documents ranging in size from business cards and checks to 11" × 17"/A3 size. The size and type of paper that can be fed depends on the feeding method. • Manual feeding feeds one document at a time while the [Separation Off] key on the control panel is lit and the Document Feed Tray is raised. Acceptable Documents The scanner can feed the following document sizes. Size Width: 50.8 mm to 305 mm (2" to 12") Length: 70 mm to 432 mm (2.
Chapter 3 Basic Operation • Note that scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. Wrinkled or creased documents Carbon paper Curled documents Coated paper Torn documents Documents with paper clips or staples Long Document Mode Setting Using the Long Document mode, pages up to 3,000 mm (118.1") long can be scanned.
Chapter 3 Basic Operation 3. Confirm your settings. • When Long Document Mode is set to [ON1] (1,000 mm), a scanned image may be lost if the scanning mode is set to color and the image quality is set to [Image quality priority]. In the event, scan the document in black and white or reduce the image quality. • When Long Document Mode is set to [ON2] (3,000 mm), a scanned image may be lost if the scan is performed at 400/ 600 dpi or with the scanning mode set to color and the scanning side set to [Duplex].
Chapter 3 Basic Operation 2. Document Feed and Eject Trays Before scanning, prepare the Document Feed and Eject Trays for the desired paper size. 1. Press the Menu key on the control panel. Preparing the Document Feed Tray ■ Document Feed Tray The height of the Document Feed Tray can be adjusted according to the number of document pages to be loaded (the default setting is the lowest position). Menu Key The User Mode is activated.
Chapter 3 Basic Operation 4. Press [Enter]. ■ Document Guides Slide the document guides to fit the width of your document. Enter Key Hint The positions of the left and right document guides can also be locked independently for off-center loading. (See “Adjusting the Document Guides” on p. 3-7) The current setting is indicated by blinking square brackets [ ]. 5. Select with the [ ] or [ ] key and press [Enter] to accept the selection. The Document Feed Tray moves to the selected height.
Chapter 3 Basic Operation ■ Loading Documents at the Left Side Gently open the extension wire. This example shows the procedure for loading documents at the left side of the feeder. 1. Spread the document guides all the way to the left and right. Hint Use the extension wire if the document beyond the edge of the document tray extension. 2. Load your documents against the left feed guide.
Chapter 3 Basic Operation 4. Lock the right document guide (1), and unlock the left ■ Resetting the Document Guides document guide (2). To reset the guides so that they are equidistant from the center, perform the following procedure to spread the guides to the left and right as far as they will go. (2) 1. Confirm that the right document guide is locked (1), (1) and slide the left guide all the way to the left (2). 5. Slide the left document guide to the left edge of your documents. 2.
Chapter 3 Basic Operation 4. Unlock the left document guide. ■ Document Eject Tray Extension Open the Document Eject Tray Extension when documents look like they are going to fall off of the eject tray. Preparing the Document Eject Tray ■ Eject Paper Stoppers The Eject Tray includes two Document Eject Guides, the Eject Tray Extension and Eject Paper Stopper, to be adjusted to fit the width and length of your documents.
Chapter 3 Basic Operation 3. Document Feeding Methods Two document feeding methods are available: Continuous Feeding, which feeds documents automatically from the document tray by the pickup roller; and Manual Feeding, which requires manually feeding one document at a time for transport by the feed roller, while the pickup roller is disabled. Manual Feeding The Separation Off key lights and the Document Feed Tray rises so that documents can be fed manually one at a time.
Chapter 3 Basic Operation ■ Continuous Manual Feeding Mode Setting Continuous Manual Feeding Mode Enable the Continuous Manual Feeding Mode from the User Mode when document pages do not separate well using Continuous Feeding. Select Manual Feed Mode in the User Mode settings to enable continuous manual feeding. 1. Press the Menu key on the control panel.
Chapter 3 Basic Operation 4. Press [Enter]. Enter Key The current setting is indicated by blinking square brackets [ ]. 5. Press the [ ] or [ the selection. ] key and press [Enter] to accept 6. Press the Stop key to exit the User Mode.
Chapter 3 Basic Operation 4. Scanning Scanning operations can be controlled by a scanning application program such as the CapturePerfect 3.1 software included with the scanner, or directly from the control panel of the DR-G1130/G1100, using the Job Function. This section describes the Job Function and provides an overview of CapturePerfect 3.1. Registered jobs are displayed.
Chapter 3 Basic Operation ■ Scanning with CapturePerfect CapturePerfect 3.1 The following three scanning methods are available from the CapturePerfect 3.1 Scan menu. CapturePerfect 3.1 is an ISIS-compatible application developed for Canon document scanners. CapturePerfect 3.1 includes scan modes described in this section. Select the desired scan mode from the Scan menu to perform scanning. For more information on CapturePerfect 3.1, refer to the CapturePerfect 3.1 Operation Guide.
Chapter 3 Basic Operation ■ Using CapturePerfect 3.1 Select Job The scanning conditions and scan mode (Scan Batch to File, Scan Batch to Printer, or Scan Batch to Mail) are registered in advance as a job. The scan job can then be performed in two steps: (1) select the registered job from the toolbar ➔ (2) click [Scan Job]. This section describes how to start CapturePerfect 3.1 and scan documents. The procedure for using the Scan Batch to File function is described here as an example.
Chapter 3 Basic Operation 2. From the [Scan] menu, select [Select Scanner]. 5. Click [OK] to finish scanner selection. 6. From the [Scan] menu, select [Scanner Settings]. The [Select Scanner] dialog box opens. 3. Select [CANON DR-XXXX] and click [Settings]. The Properties dialog box for the ISIS driver opens. (XXXX varies depending on the model you are using) IMPORTANT If [CANON DR-XXXX] is not displayed in the list of scanners, you must re-install the ISIS/TWAIN driver. 4.
Chapter 3 Basic Operation • If the [Manual Feeding] Feed Option is enabled, the Separation Off key is lit and the Document Feed Tray is raised. You must insert one page at a time to be scanned, and press the Stop key to display the Continue Scanning dialog box.
Chapter 3 Basic Operation 11. Verify that a document is loaded and click either [Continue Scanning] or [Stop Scanning]. 12. When scanning is complete, select [Exit] from the [File] menu to quit CapturePerfect 3.1.
Chapter 3 Basic Operation 5. Using Patchcode Sheets (Option) When the optional patchcode decoder is installed, the DR-G1130/G1100 supports Automatic File Separation by detecting patchcode sheets inserted within a document, and performs batch separation. ■ Printing Patchcode Sheets About Patchcode Sheets Open the desired patchcode sheet file with CapturePerfect 3.1 or an application that supports the PDF file format, and print the page image only at its original size.
Chapter 3 Basic Operation ■ Patchcode Pattern Function How to Use Patchcode Sheets There are two types of patchcodes, and their function changes according to their pattern. This section describes how to use patchcode sheets with CapturePerfect 3.1. PATCH T 1. Print the patchcode sheets on a printer. IMPORTANT • Print (at original size) PATCH T (A4) and PATCH II (A4) sheets on A4 paper, or PATCH T (LTR) and PATCH II (LTR) on LTR paper.
Chapter 3 Basic Operation IMPORTANT If the patchcode decoder is not installed, the [Patchcode] batch separation setting is not displayed. 4. Perform [Scan Batch to File]. 5. Set the [Type of batch separation] setting to [Scan, Continue Scanning] or [Skip, Continue Scanning]. Hint • If [Scan, Continue Scanning] is selected or if the patchcode is PATCH ll type, the patchcode sheet image is also saved and scanning continues.
Chapter 3 Basic Operation 6. Handling Interruptions in Scanning If an error occurs during scanning, document feeding will be interrupted. This section describes how to handle such occurrences. When a double feed is detected, (See “Handling a Double Feed” on p. 3-23.) Check Error Message on Control Panel When document feeding is interrupted, an error message will appear on the display panel.
Chapter 3 Basic Operation 4. Close the upper unit gently. Then press it at both Handling a Double Feed ends to make sure it is fully closed. (See “Closing the Upper Unit” on p. 5-3) When a double feed is detected while scanning, the document pages for which double feeding was detected are ejected at the eject outlet, an error message appears on the Control Panel display, and feeding stops. 5. Check to verify the last saved image, and perform rescanning.
Chapter 3 Basic Operation When detecting double feeds by ultrasonic sensors Return the document pages ejected as a result of doublefeed detection to the top of the document stack yet to be scanned, and resume scanning. ■ When the Rapid Recovery System is Enabled • When the Rapid Recovery System is enabled, scanning pauses when a double feed is detected, and the following error message is displayed. 1. Check the rejected document page(s).
Chapter 4 Other Functions 1. Function Description ........................................ 4-2 2. User Mode ....................................................... 4-4 User Mode Operating Procedure ..........................4-4 3. User Mode Functions.......................................
Chapter 4 Other Functions 1. Function Description The function for counting the documents before scanning is described below. ■ Count-Only Mode IMPORTANT Counts the number of loaded document sheets by simply feeding them through the scanner. To reset the page counter, press the Count Clear key for approximately two seconds while the Count Only key is lit.
Chapter 4 Other Functions 3. Press the Start Key to start scanning. “Verifying…” is displayed. Hint If the specified count is exceeded while scanning, or if the scanned count does not reach the specified count when scanning is finished, an error is displayed.
Chapter 4 Other Functions 2. User Mode The User Mode provides the user with the capability to change certain scanner functions. User Mode Operating Procedure User Mode operations are controlled by the following procedure. Hint Operating procedures differ according to User Mode function. For details, refer to the indicated pages. 1. Press the Menu key on the control panel. Menu Key The User Mode is activated. 2. Press the [ ] and [ ] keys to select the User Mode function.
Chapter 4 Other Functions 3. Press [Enter]. Enter Key The current setting is indicated with blinking square brackets [ ]. 4. Press the [ ] or [ ] key to select [ON2], [ON1] or [OFF], and press [Enter] to accept the selection. 5. Press the [Stop] key to exit the User Mode.
Chapter 4 Other Functions 3. User Mode Functions The following functions are available in the User Mode. ■ Separation Mode Setting ■ Double-Feed Control Setting If double feeding or a paper jam occurs, change to Separation Mode. Select whether double feed detection is enabled when in Count-Only mode. If set to [ON], double feeds are detected during feeding in Count-Only mode.
Chapter 4 Other Functions ■ Long Document Mode Setting ■ Setting the manual feed time for feeding intervals You can enable this mode to scan document pages up to 3,000 mm (118.1") long when the Auto Detection page size setting is selected. (See “Long Document Mode Setting” on p. 3-3.) ON2: Automatically detects page sizes when scanning documents up to 3,000 mm (118.1") long. ON1: Automatically detects page sizes when scanning documents up to 1,000 mm (39.4") long.
Chapter 4 Other Functions ■ USB Short Packet Setting ■ Roller Counter Displays the number of document pages fed since roller installation or replacement (pickup, feed, and retard rollers). Make sure to reset this counter when replacing the rollers. (See “Checking and Resetting the Page Counter” on p. 5-7.) If the scanner does not operate normally when using the USB interface, change this setting to [OFF].
Chapter 5 Maintenance 1. Regular Maintenance....................................... 5-2 Cleaning the Scanner............................................5-2 Cleaning the Sensors............................................5-2 Opening and closing the upper unit ......................5-3 Cleaning the Scanning Glass, Roller, and Pad .....5-3 Adjusting the Compression ...................................5-5 Auto Power OFF Function.....................................5-6 Power Outlet ...............................
Chapter 5 Maintenance 1. Regular Maintenance To maintain scanning quality, routinely clean the scanner as described below. CAUTION • Do not use spray cleaners to clean the scanner. Precision mechanisms may get wet and malfunction. • Never use paint thinner, alcohol, or other organic solvents to clean the scanner. Such solvents may deform or discolor the exterior of the scanner, and cause other damage.
Chapter 5 Maintenance ■ Closing the Upper Unit Main unit inner upper side (Upper Unit) Smoothly close the upper unit (1). Further, press both ends of the upper unit to verify that it is securely closed. (2) Sensors (1) (2) Opening and closing the upper unit When cleaning the inside of the device, make sure to open and close the upper unit using the following procedure. Hint If the upper unit is open, an error is displayed.
Chapter 5 Maintenance 4. Wipe any dust off the scanning glass with a cleaning 6. Remove the pickup roller, feed roller, retard roller, cloth or a clean, dry cloth. Make sure that you clean both scanning glasses, the one on the upper unit and the one on the main unit. and retard roller cover. (See “Removing and Reinstalling the Rollers” on p. 5-9.) IMPORTANT CAUTION Remove the pickup roller, feed roller, and retard roller before wiping away the dirt. The pad is mounted to the retard roller cover.
Chapter 5 Maintenance IMPORTANT Hint When wiping the pad, do not apply excessive force. Doing so may damage the pad. In Windows 8, the Canon imageFORMULA utility is saved to the following location. The imageFORMULA utility will start. 9. Replace the rollers that you removed. (See “Removing and Reinstalling the Rollers” on p. 5-9.) 10.Smoothly close the upper unit. (See “Closing the Upper Unit” on p. 5-3.
Chapter 5 Maintenance 4. Change the [Reduction ratio adjustment] values. Auto Power OFF Function The adjustment value can be set in the range -3.0% to +3.0%. An auto power OFF function is built into the device. When the auto power OFF function is ON, the power supply automatically turns OFF after four hours have elapsed without a scan or other operation with the scanner. The auto power OFF function can be set using user mode. (See “User Mode” on p. 4-4.
Chapter 5 Maintenance 2. Replacing the Transport Rollers As the rollers start to wear out, feeding quality declines, and document feed errors, such as paper jams, become more likely. If document feed errors continue to occur after cleaning the rollers, purchase the Roller Replacement Kit and replace the transport rollers (pickup, feed, and retard rollers). ■ Roller Replacement Kit Roller Replacement Cycle The Roller Replacement Kit consists of replacement pickup, feed, and retard rollers.
Chapter 5 Maintenance 1. Press the Menu key on the control panel to activate The counter reset mode is activated. the User Mode. 4. Press the [ ] key to select [RESET], and press [Enter]. The counter is reset to zero. Menu Key 5. Press the [Stop] key to exit the User Mode. ■ Verification and Reset Using the imageFORMULA Utility 2. Press the [ 1. Start Windows, and login as a user with administrator ] key twice to display [Roller Counter]. privileges. 2.
Chapter 5 Maintenance The imageFORMULA utility will start. Removing and Reinstalling the Rollers Follow the procedure shown below to remove and reinstall the rollers when you need to clean or replace the Pickup, Feed, or Retard Rollers. CAUTION • Turn OFF the power switch, and disconnect the power plug from the power outlet when you remove or reinstall the rollers. Leaving the power turned ON may result in an electric shock.
Chapter 5 Maintenance ■ Removing and Reinstalling the Pickup Roller IMPORTANT 1. Open the upper unit smoothly. (See “Opening the Install the Pickup Roller so that the side with the gear is on the left. Upper Unit” on p. 5-3.) 2. Open the roller cover. Gear 5. Close the roller cover. Make sure to hear a latching sound and that it is securely returned to its original position. 3. Open the roller holder. IMPORTANT Hint Failure to firmly close the roller holder and roller cover may cause a feed error.
Chapter 5 Maintenance 5. Remove the feed roller. ■ Removing and Reinstalling the Feed Roller 1. Open the upper unit smoothly. (See “Opening the Upper Unit” on p. 5-3.) 2. Open the roller cover. 6. Place the new feed roller on the pin. 3. Pull the roller lock lever down. 7. Put the feed roller in place (1), and align the notch in the roller’s axle with the shaft on the scanner (2). 4. Slide the feed roller to the right, and then pull them (2) towards you.
Chapter 5 Maintenance 8. Push the roller lock lever up to lock the feed roller. ■ Removing and Reinstalling the Retard Roller 1. Open the upper unit smoothly. (See “Opening the Upper Unit” on p. 5-3.) 2. Grasp and pull the retard roller cover with your fingers to remove it. (See “Opening the Upper Unit” on p. 5-3.) 9. Close the roller cover. Make sure to hear a latching sound and that it is securely returned to its original position. 3.
Chapter 5 Maintenance 4. Remove the retard roller, and set a clean retard roller 7. Replace the retard roller cover. or a replacement retard roller. CAUTION The metal sections of the roller can become extremely hot after continuous use. Do not directly touch the metal. Wait until the roller has thoroughly cooled before replacing it. 8. Push the front of the retard roller cover in. Make sure to hear a latching sound that it is securely returned to its original position. 5.
Chapter 5 Maintenance 3. Detaching and attaching the separation pad (retard roller cover) When replacing the separation pad, perform the following steps to detach it from and attach it to the unit. ■ Attaching the separation pad (retard roller cover) When to replace the separation pad (retard roller cover) 1. Replace the retard roller cover. The separation pads are consumables that must be replaced after feeding about every 6,000,000 pages.
Chapter 5 Maintenance ■ Replacement parts Product Name: Separation pad Product Code: 8262B002 5-15
Chapter 5 Maintenance 4. Imprinter Ink Cartridge Replacement and Cleaning When the optional imprinter is used, printing will become faint or nonexistent when the ink is depleted. It is recommended to keep a spare ink cartridge available. About the Imprinter Replacing Ink Cartridges The ink cartridge for the imprinter that prints on scanned documents is installed in the following location. Replace the ink cartridge using the following procedure.
Chapter 5 Maintenance 3. Open the imprinter cover until it makes contact with 6. Peel off the seal covering the nozzles of a new ink the eject tray. cartridge. CAUTION Hint Peel off the seal covering the nozzles of a cartridge only if you are going to use it immediately. Also, avoid touching the metal contacts or nozzles of the ink cartridge. Perform the steps that follow with the imprinter cover fully open. 4. Pull the lock lever outward (1) to release the ink cartridge lock (2). (1) 7.
Chapter 5 Maintenance 8. Push the ink cartridge as indicated by the arrow until 10. Close the imprinter cover. it clicks into place. With your finger, push in the area of the imprinter cover shown by the arrow to lock it. 9. Adjust the carriage position by moving it left or right, then make sure you can feel it click in. (See “Specifying the Printing Position” on p. 5-18.) Hint The imprinter cover will not close unless the carriage is correctly aligned with a positioning hole.
Chapter 5 Maintenance 1. Roughly align the right edge of the lock lever with the Cleaning the Imprinter desired printing position. ■ Cleaning the Guide Plate Ink that collects on the guide plate inside the optional imprinter may stain the documents when they are scanned. Clean off the ink with water and a mild detergent on a soft cloth that has been firmly wrung-out, and then thoroughly dry it with a dry cloth.
Chapter 5 Maintenance 2. Press the Menu key on the control panel. CAUTION Do not touch the metal contacts on the ink cartridge. Doing so may cause poor connections, resulting in poor print quality. Menu Key Imprinter Testing The User Mode is activated. After replacing an ink cartridge or cleaning the print head, perform a test print to confirm proper printing. Test printing is performed by the “Imprinter Test” User Mode selection. IMPORTANT 3.
Chapter 5 Maintenance The Imprinter Test is enabled. 5. Press the [ ] key to select [OK], and press [Enter]. The test print is executed. IMPORTANT If no paper is loaded for test printing, the imprinter test finishes without printing. 6. Press the [Stop] key to exit the User Mode.
Chapter 6 Practical Examples 1. Messages ........................................................ 6-2 Status Display .......................................................6-2 Error Messages.....................................................6-3 2. Troubleshooting ............................................... 6-5 Trouble Categories................................................6-5 Problem and Solution............................................6-5 3. Uninstalling the Software .........................
Chapter 6 Practical Examples 1. Messages There are two types of display panel messages: “status indicator messages” and “error messages” that appear when the scanner encounters a problem. ■ Sleeping... Status Display The following messages appear on the display panel to indicate the scanner’s operating state: ■ Counting... Status: The scanner is in Sleep Mode. Press any key to recover. ■ Please wait... Status: Operating in Count-Only mode. ■ Press Start Key Status: The scanner is busy processing.
Chapter 6 Practical Examples Hint Error Messages The displayed error code indicates the location of the paper jam. • P001, P002: The document is jammed near the feed inlet. • P004: The document is jammed inside the scanner. • P006, P007: The document is jammed near the eject outlet. * P001, P006 can be considered to be due to the document feed speed being too fast or the leading edge of the document not feeding correctly.
Chapter 6 Practical Examples ■ Double Feed ■ Tray Error Error Code: D002 Problem: A double feed was detected by the document length. Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 3-23.) Error Code: D004 Problem: A double feed was detected ultrasonically. Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 3-23.
Chapter 6 Practical Examples 2. Troubleshooting This section describes the problems that may occur during use of the scanner and how to solve them. If this does not solve the problem, consider the following possible causes: Trouble Categories The following trouble categories are addressed: • The Scanner Does Not Turn ON (See p. 6-5) • The Scanner Is Not Recognized (Connecting via USB) (See p. 6-5) • Scanning Is Not Performed (See p. 6-5) • Slow Scanning Speed (See p.
Chapter 6 Practical Examples ■ Documents Do Not Feed Properly IMPORTANT If a document does not feed properly, first confirm the following: ✔ Are pages sticking together because of static electricity or another cause? ✔ Are you attempting to scan a document with size, paper thickness or quality that is not supported by the scanner? (See “Documents” on p. 3-2.
Chapter 6 Practical Examples ■ Saved Image Files Do Not Open Problem If image files saved by CapturePerfect 3.1 cannot be opened by another application, first confirm the following: ✔ Does the application you are using support CapturePerfect 3.1 image file types (*.bmp, *.tif, *.jpg and *.pdf)? Cause Solution Text or images from the back side of your document appear in the scanned image. Brightness may be set too low. Increase the Brightness setting.
Chapter 6 Practical Examples Problem Cause Solution Problem Cause Solution Problem Cause Solution Lines, smudges, or dirt appear on the scanned image. The scanning glass or rollers inside the scanner are dirty. Clean the scanning glass and rollers. (See “Regular Maintenance” on p. 5-2.) If lines still appear on the image even after you clean the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative.
Chapter 6 Practical Examples 3. Uninstalling the Software IMPORTANT Log on to Windows as an Administrator. 1. From the Windows task bar, click the [Start] button, and then [Control Panel]. 2. Click [Uninstall a program] ([Add or Remove Programs] for Windows XP). The [Uninstall or change a program] dialog box appears. 3. From the Programs list, select the software you want to remove and then click [Remove]. The delete confirmation screen appears. 4. Click [Yes].
Chapter 7 Appendix 1. Specifications................................................... 7-2 Unit Specifications.................................................7-2 Options..................................................................7-3 Consumables ........................................................7-3 External Dimensions .............................................7-4 2. Option Specifications ....................................... 7-5 Barcode Specifications......................................
Chapter 7 Appendix 1. Specifications Scanning Speed (LTR/A4 portrait) Unit Specifications Type Desktop sheet-fed scanner Scannable Document Requirements Width: 50.8 mm to 305 mm (2" to 12") Length: 70 mm to 432 mm (2.8" to 17") Weight: Continuous Feeding: 20 g/m2 to 209 g/m2 (5 lb to 56 lb bond) (0.04 mm to 0.25 mm) Manual Feeding: 20 g/m2 to 255 g/m2 (5 lb to 64 lb bond) (0.04 mm to 0.
Chapter 7 Appendix 220-240 V model AC 220-240 V (50/60 Hz), 0.6 A Power Consumption 120 V model Scanning: 95.0 W Stand-by Mode (Sleep Mode): 1.6 W 220-240 V model Scanning: 94.3 W Stand-by Mode (Sleep Mode): 1.7 W Noise Not more than 54 dB Operating Environment Temperature: 10 to 32.5°C (50 to 90.5°F) Humidity: 20 to 80% RH IMPORTANT • Rollers and separation pads are consumable parts. When the rollers or separation pads start to wear out, problems, such as paper jams and misfeeds, are more likely to occur.
Chapter 7 Appendix 480 mm (18.9") External Dimensions 535 mm (21.1") 315 mm (12.4") 162 mm (6.4") 390 mm (15.4") 600 mm (23.6") 723 mm (28.
Chapter 7 Appendix 2. Option Specifications This section contains the specifications for the separately sold Barcode Module (p. 7-3) and imprinters. Refer to “Using Patchcode Sheets (Option)” (p. 3-19) for the specifications of the patchcodes that can be detected by the patchcode decoder. ■ Detection Conditions Barcode Specifications The following barcodes can be read by installing the optional barcode module. ■ Barcode Types Code No.
Chapter 7 Appendix Item Condition Position Feeding Direction At least 2 mm (0.1") from the edge of the page Perpendicular At least 5 mm (0.2") from the to Feeding edge of the page Direction Quantity Up to four per page Spacing At least 5 mm (0.2") Conditions No background or overlapping barcodes Imprinter Specifications Printing Side Front Position Set in the ISIS/TWAIN driver (See p.
Chapter 7 Appendix 3. Index C I CapturePerfect 3.1 ...................................................... 3-14 Cleaning glass ........................................................................ 5-3 power outlet ............................................................ 5-6 print heads ............................................................ 5-19 rollers ...................................................................... 5-3 scanner ............................................................
Chapter 7 Appendix Status Display ............................................................... 6-2 System Requirements ................................................... 2-3 T Troubleshooting ............................................................ 6-5 trouble categories ................................................... 6-5 U USB Connection ........................................................... 2-6 USB Connector ............................................................. 2-6 User Mode ...
User Manual Software Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
Software Table of Contents Chapter 8 ISIS/TWAIN Driver Settings 1. ISIS/TWAIN Driver Settings Dialog Box ...........8-2 Dialog box buttons................................................ 8-2 [Basic] Tab Sheet ................................................. 8-2 [Brightness] Tab Sheet ......................................... 8-4 [Image processing] Tab Sheet.............................. 8-4 [Feeding] Tab Sheet ............................................. 8-5 [Others] Tab Sheet ...........................
Chapter 8 ISIS/TWAIN Driver Settings 1. ISIS/TWAIN Driver Settings Dialog Box .......... 8-2 Dialog box buttons ................................................8-2 [Basic] Tab Sheet..................................................8-2 [Brightness] Tab Sheet..........................................8-4 [Image processing] Tab Sheet ..............................8-4 [Feeding] Tab Sheet..............................................8-5 [Others] Tab Sheet................................................
Chapter 8 ISIS/TWAIN Driver Settings 1. ISIS/TWAIN Driver Settings Dialog Box If menus or buttons are selected to configure the scanner settings from an application tool such as CapturePerfect 3.1 or the Job Registration Tool, the following ISIS/TWAIN Driver Settings dialog box is displayed. The ISIS/TWAIN Driver Settings dialog box consists of the standard tab sheets [Basic], [Brightness], [Image processing], [Feeding], [Others], and [Imprinter/Addon Dialog]. Hint See “CapturePerfect 3.1” on p.
Chapter 8 ISIS/TWAIN Driver Settings ■ Checking the basic Scanning Conditions – Documents containing pages of different sizes – When using the Long Document mode (See “Long Document Mode Setting” on p. 3-3.) • When [Match original size] is selected, the area settings in the Scan Area dialog box are disabled. • The [Match original size] process may malfunction in the following situations.
Chapter 8 ISIS/TWAIN Driver Settings • Select [Folio] to fold the document in two before setting, to enable front and back images created during duplex scanning to be synthesized in a single sheet image. (See p. 10-3) [Image processing] Tab Sheet The [Image processing] tab sheet provides settings that affect the processing of scanned images. Some settings may be disabled, depending on the mode settings on the [Basic] tab sheet.
Chapter 8 ISIS/TWAIN Driver Settings Hint [Feeding] Tab Sheet Both detection methods can be used together. The [Feeding] tab sheet provides settings for different feeding options. Options such as double feed detection and staple detection can be set. ■ Staple Detection When sensors at both sides of the feed inlet detect the bent corner of a stapled document, an error message appears and feeding stops.
Chapter 8 ISIS/TWAIN Driver Settings [Others] Tab Sheet [Imprinter/Addon Dialog] Tab Sheet The settings on the [Others] tab sheet are different for the ISIS and TWAIN drivers. Some settings may be disabled, depending on the mode settings on the [Basic] tab sheet. The [Imprinter/Addon Dialog] tab sheet allows you to imprint/add any character string or counter on scanned documents. The [Imprinter] check box is enabled only if the optional imprinter unit is installed.
Chapter 9 Job Registration Tool Settings 1. Before Use....................................................... 9-2 Job Function..........................................................9-2 Starting the Job Registration Tool.........................9-2 2. Job Registration Tool....................................... 9-3 3. Settings Dialog Boxes...................................... 9-4 [New/Editing] Dialog Box.......................................9-4 [Admin] Dialog Box........................................
Chapter 9 Job Registration Tool Settings 1. Before Use The Job Registration Tool is an application for registering jobs that can be executed from the [Job] key on the control panel. This chapter describes the settings for the Job Registration Tool. For details on the Job Function, see “About the Job Function” on p. 3-13. Hint Job Function In Windows 8, the job registration tool is saved to the following location.
Chapter 9 Job Registration Tool Settings 2. Job Registration Tool The Job Registration Tool consists of the main window below and the [New/Editing] and [Admin] dialog boxes. For details on the dialog boxes, see the description of each dialog box. • The items of the [Editing] menu are also displayed in a submenu when you right-click a job. [Admin] Menu Menu Bar [Editing] Menu Open the [Admin] dialog box to configure settings for monitoring the storage folder for images and backing up job data.
Chapter 9 Job Registration Tool Settings 3. Settings Dialog Boxes The settings dialog boxes of the Job Registration Tool include the [New/Editing] dialog box and [Admin] dialog box. For details, see the description of each dialog box. Hint See “About the Job Function” on p. 3-13 for the procedure for executing jobs registered by the Job Registration Tool. • Select the job number you want to register and click [New/ Editing] in the [Editing] menu.
Chapter 9 Job Registration Tool Settings Scanner Settings Press the [Setting] button to configure scanner settings. File type Enter the file format for saved files. When scanning multi-page documents, image files are created as follows according to the selected file format: PDF: All pages are saved in a single image file. BMP: Each page is saved in a separate image file. TIFF: You can select the method for saving multiple pages in the [TIFF Setting] dialog box displayed by clicking the [Setting] button.
Chapter 9 Job Registration Tool Settings IMPORTANT Hint Access to shared network folders may be restricted to users with certain access permission. In this case, users cannot access the shared folder without entering the correct user name and password. Confirm the access rights for the shared network folder with the network administrator, then enter the user name and password. Characters within document images are recognized as text and saved as appended text data in PDF (*pdf) files.
Chapter 9 Job Registration Tool Settings [Display Warning Dialog] Check Box Select this check box when you want to limit space available in a destination folder, by registering the folder number and specifying a warning size. [Admin] Dialog Box The [Admin] dialog box allows you to configure settings for monitoring the storage folder for images and backing up job data. [Capacity Observed Folder] Specify a folder for which to limit space available.
Chapter 9 Job Registration Tool Settings [Restore] Button Restores the job data from a stored backup file (*.reg). Hint If the currently registered job number is the same as that of an existing backup file, the existing backup file is overwritten by the registered job.
Chapter 10 Practical Examples 1. Practical Examples ........................................ 10-2 Scanning Documents of Unregistered Page Sizes ..........................................................10-2 Specifying the Scanning Area .............................10-4 Configuring Scanner Settings According to the Purpose.....................................................10-5 Registering Your Settings .................................
Chapter 10 Practical Examples 1. Practical Examples This chapter explains an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. IMPORTANT Scanning Documents of Unregistered Page Sizes • When scanning a long document, load and scan the pages of the document one at time.
Chapter 10 Practical Examples ■ Scanning documents wider than the feeder inlet (Folio Scan) • Seam artifacts may appear in the reconstructed image because of the crease line or differences in the loading position of each side. • Load the document with the crease line on the right side. • The scan image of the front side becomes the left half of the reconstructed image. • The maximum document size for Folio Scan is 22" × 34"/A1.
Chapter 10 Practical Examples ■ Adjusting the margins Specifying the Scanning Area When the document is deskewed and edges are missing from the image or black borders are created around the image, adjust the scanning area by setting the margins. Configure the following settings when you want to specify the area of the document to scan. ■ Specifying an area Specify the area of the document to scan in the Scan Area dialog box.
Chapter 10 Practical Examples ■ When you want to enhance a particular color Configuring Scanner Settings According to the Purpose Select the color (red, blue, or green) to be enhanced in [Color drop-out] on the [Image processing] tab sheet, and that color will be enhanced. Set the scanning conditions according to the scanning purpose.
Chapter 10 Practical Examples ■ When you want to skip or enhance intermediate colors ■ When you want to prevent the bleed-through of text and other items from the back side of thin pages, or remove the background from scanned images Select an intermediate color in [Color drop-out] on the [Image processing] tab sheet. Select [Prevent Bleed Through / Remove Background] on the [Image processing] tab sheet. The bleed-through on thin pages and background are removed from scanned images.
Chapter 10 Practical Examples ■ When you want to change the brightness on the front and back sides to scan a document with front and back sides of different densities ■ When you want to reduce the moire patterns that appear when color photos in magazines and other documents are scanned at low resolutions Enable [Use multi-stream] in the [Others] tab to set the brightness for each stream.
Chapter 10 Practical Examples ■ When you want to save black and white images and color images separately when scanning a mixture of black and white documents and color documents ■ When you want to enhance text that is difficult to read because of factors such as the background of the scanned document Select [Advanced Text Enhancement] as the color mode on the [Basic] tab sheet. The background behind the text is removed or processed so that the text is emphasized for better legibility.
Chapter 10 Practical Examples ■ When you want to match the orientation of images to the text when scanning a mixture of pages with different text orientations Hint Images are rotated as follows according to the orientation of the loaded document and the selected angle. Select [Text orientation recognition] by the setting of Document Orientation in the [Others] tab sheet.
Chapter 10 Practical Examples ■ Detecting when multiple documents have been fed together When [Batch Separation] is set to [Panel], and the [New File] key on the control panel is pressed, batch separation is implemented, so the batches can be separated after multiple bundles have been scanned. Enable the [Double Feed Detection] check box in the [Feeding] tab.
CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747 U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FL 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD.