EOS-1D X Mark II (G) Wired LAN Instruction Manual This manual is for the EOS-1D X Mark II installed with firmware version 1.1.0 or later.
Introduction What You Can Do Using the Wired LAN Functions Using the camera’s wired LAN functions enables you to do the following: FTP Transfer Transfer images to an FTP server EOS Utility Use EOS Utility to shoot, view, and download images remotely WFT Server Use a web browser to shoot, view, and download images remotely Smartphone Use a smartphone to shoot, view, and download images remotely Sync the Camera Time Synchronize time between the same camera models 2
Chapter List Introduction 2 1 Basic Network Settings 7 2 Transferring Images to an FTP Server 21 3 Operating Remotely Using EOS Utility 39 4 Operating Remotely Using WFT Server 43 5 Operating Remotely Using a Smartphone 59 6 Synchronizing the Camera Time 67 7 Terminating the Connection and Reconnecting 71 8 Checking and Operating Connection Settings 75 9 Troubleshooting Guide 87 10 Reference 103 3
Contents Introduction 2 Chapter List ...................................................................................... 3 Conventions Used in this Manual..................................................... 6 1 Basic Network Settings 7 LAN Cable Connection..................................................................... 8 Preparation ....................................................................................... 9 Basic Communication Function Settings...................................
Contents 6 Synchronizing the Camera Time 7 Terminating the Connection and Reconnecting 8 Checking and Operating Connection Settings 9 Troubleshooting Guide 67 Synchronizing the Time................................................................... 68 71 Terminating the Connection ............................................................ 72 Reconnecting ..................................................................................73 75 Displaying the Connection Settings Screen..........
Conventions Used in this Manual In this manual, the term “access point” indicates wireless LAN access points, wireless LAN routers, etc. that relay a LAN connection. These instructions should be followed only after setting up your LAN and FTP server environments. For information about setting up the environments, refer to the documentation provided with each device or contact the manufacturer.
1 Basic Network Settings Complete the basic network settings by using the menu screen on the camera’s LCD monitor.
LAN Cable Connection Connecting a LAN Cable Open the Ethernet RJ-45 terminal cover, then connect the camera to a computer, access point, etc. with a LAN cable. LAN Cable Use a highly shielded Category 5e or higher STP (Shielded Twisted Pair) Gigabit Ethernet cable. Connection Types The connection types shown below are available for connecting the camera to a computer, smartphone, etc. over a LAN.
Preparation The connection instructions help you connect the camera to a network that is already set up. Connect a device such as a computer or smartphone to the network in advance so that you can connect it to the camera. [FTP trans.] You can transfer captured images to an FTP server. Images can be automatically transferred as you shoot them, or you can select images to be transferred later. Computer Operating Systems Use of [FTP trans.
Preparation [EOSUtility] You can perform remote shooting over a wired LAN using EOS Utility (EOS software). In addition to remote shooting, almost all EOS Utility camera operations are supported, because this option utilizes a wired LAN instead of an interface cable. Requires a computer with EOS Utility (EOS software) installed.
Preparation [Smartphone] You can perform basic remote shooting or view images stored in the camera on a smartphone or tablet. To use this function, the camera must be connected to an access point over a wired LAN. In addition, the dedicated application Camera Connect (free of charge) must be installed on a smartphone on which iOS or Android is installed. • Camera Connect can be downloaded from the App Store or Google Play.
Basic Communication Function Settings First, configure basic communication function settings. Setting the Communication Function 1 Turn the camera on. [Communication settings]. 2 Select On the camera, press the button. Under the [53] tab, select [Communication settings], then press <0>. [Enable] in 3 Select [Communication func]. X [Network settings] is now available. If [z1: Multiple exposure] is set to any setting other than [Disable], [53: Communication settings] cannot be selected.
Basic Communication Function Settings Registering a Nickname Set a nickname (for identification) for the camera. When the camera is connected to another device over a LAN, the nickname will be displayed on the device. 1 Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. [Network settings]. 2 Select Set [Communication func] to [Enable], then select [Network settings]. 3 Select [Nickname].
Basic Communication Function Settings a nickname. 4 Enter For instructions on entering characters, see the next page. Enter any characters between 1 to 10 characters in length. the setting. 5 ExitWhen you are finished, press the button. Select [OK] on the confirmation dialog and press <0> to return to the menu screen. The basic settings for the communication function are now complete. For information on syncing the camera time, see the explanation starting on page 67.
Basic Communication Function Settings Virtual Keyboard Operation Changing the entry area Press the button to toggle between the top and bottom entry areas. Moving the cursor Use <5> or <9> in the top area to move the cursor. Entering text In the bottom area, use <5> or <9> to select a character, then press <0> to enter it. You can check how many characters you have entered, and how many more can be entered, by referring to [*/*] on the upper right of the screen.
Displaying the Connection Wizard This section describes the process following the connection instructions. If an error is displayed, see “Troubleshooting Guide” in Chapter 9 (p.87) and check the settings. Pressing the shutter button or other camera controls during configuration using the connection instructions will close the connection instructions. Do not press the shutter button or other controls until configuration is finished. Under the [52] tab, set [Auto power off] to [Disable].
Displaying the Connection Wizard 4 Select [SET*]. [Connection wizard]. 5 Select The [Select communication method] screen is displayed. X The lamp on the camera will blink in green. the communication 6 Select method. Select the communication method by referring to page 9. Select [OK] and press <0> to go to the next screen. [Wired]. 7 Select Select [OK] and press <0> to go to the next screen.
Displaying the Connection Wizard [Auto setting]. 8 Select Select [OK] and press <0> to display the setting screen for the communication method (p.19). If [Auto setting] results in an error or if you want to specify the settings manually, see page 106. The IP address can only be set automatically in environments using DHCP servers, or access points or routers with DHCP server functionality, such that IP addresses and related settings are assigned and configured automatically.
Displaying the Connection Wizard Completing Settings for the Communication Method The following instructions are for settings screens that vary depending on the communication method. Read the page that introduces the selected communication method. FTP Transfer EOS Utility WFT Server Smartphone Chapter 2 (p.21) Chapter 3 (p.39) Chapter 4 (p.43) Chapter 5 (p.
2 Transferring Images to an FTP Server By connecting to an FTP server, you can transfer images stored in the camera to a computer. With FTP transfer, you can automatically transfer images to the FTP server as you shoot or transfer a set of shots together. The instructions in this chapter are continued from Chapter 1.
Configuring FTP Server Connection Settings These instructions are continued from Chapter 1. 1 Select an FTP mode. To establish security for FTP transfer using a root certificate, select [FTPS]. For root certificate settings, see page 25. Select [OK] and press <0> to go to the next screen. [Address setting]. 2 Select X The virtual keyboard is displayed. the FTP server’s server 3 Enter name or IP address.
Configuring FTP Server Connection Settings the port number. 4 Set[Port number setting] should usually be 00021. Select [OK] and press <0> to go to the next screen. the passive mode setting. 5 SetSelect [OK] and press <0> to go to the next screen. If an Error 41 (“Cannot connect to FTP server”) is displayed in step 8, setting [Passive mode] to [Enable] may resolve it. the proxy server. 6 SetSelect [OK] and press <0> to go to the next screen. the login method.
Configuring FTP Server Connection Settings the target folder. 8 SetSelect [Root folder] to have images saved in the root folder as specified in FTP server settings (p.37). Select [Select folder] to specify a target folder in the root folder. If no folder exists, a folder will be created automatically. Select [OK] and press <0> to go to the next screen. X The lamp on the camera will light up in green. [OK]. 9 Select Press <0>. A connection completion screen will appear. [OK].
Configuring FTP Server Connection Settings Importing a Root Certificate for FTPS If the FTP mode is set to [FTPS] when configuring the connection settings, the same root certificate as the FTP server must be imported to the camera. Only the root certificate whose file name is “root.cer”, “root.crt”, or “root.pem” can be imported to the camera. Only one root certificate file can be imported to the camera. Insert a card containing the root certificate file in advance. 1 Select [Communication settings].
Configuring FTP Server Connection Settings 5 Select [Set root certif]. [Load root certif from 6 Select card]. [OK]. 7 Select X The root certificate is imported. Select [OK] on the confirmation dialog to return to the [Set root certif] screen. Select [Delete root certificate] on the screen for step 6 to delete the root certificate imported to the camera. Select [View root certificate details] to check the issuer, subject, validity period, and other information.
Transferring Images Individually Automatic Image Transfer After Each Shot An image can be automatically transferred to the FTP server immediately after shooting. You can also continue still photo shooting even while images are being transferred. Before shooting, be sure to insert a card into the camera. If you shoot without recording images, they cannot be transferred. Note that automatic transfer of movies during shooting is not supported. Transfer the movie after shooting, as described on pages 32-36.
Transferring Images Individually [Automatic transfer]. 5 Select Select [Enable]. the picture. 6 Take X The captured image is transferred to the FTP server. During continuous shooting, images are transferred to the FTP server in the order they are captured. The captured images are also stored on the card. Any images for which transfer fails or is interrupted will be transferred automatically when the connection is recovered (p.31). These images can also be re-transferred in batch at a later time (p.32).
Transferring Images Individually Transferring the Current Image Simply play back an image and press <0> to transfer it. You can also continue still photo shooting even while images are being transferred. 1 Select [Transfer with SET]. On the setting screen of FTP transfer, select [Transfer with SET]. Select [Enable]. the image. 2 Select Press the button on the camera. Select the image to transfer, then press <0> to transfer the image. Movies cannot be transferred this way.
Transferring Images Individually Selecting Particular Sizes or Types of Images to Transfer You can select which images to transfer when recording images of different sizes to a CF card and CFast card simultaneously, or when shooting in RAW+JPEG image quality. Select [Transfer type/size] in step 5 on page 28 to select the size or type of images to transfer. 1 Select [Transfer type/size]. the size and type of images 2 Select to transfer.
Transferring Images Individually Auto Retry if Transfer Fails If transfer fails, the lamp on the camera blinks in red. In this case, press the button, select [Communication settings] under the [53] tab, and press <0>. When the screen shown on the left is displayed, check the error code number and see page 88 to eliminate the cause of the error. Once the cause of the error is eliminated, the images whose transfer previously failed will be re-transferred automatically.
Batch Transfer After shooting, you can select multiple images as desired and transfer them all at once. You can also transfer unsent images or images that could not be sent previously. Additionally, you can add a caption before transferring images. You can also continue still photo shooting even while images are being transferred. When the Live View shooting/Movie shooting switch is set to , images cannot be transferred. Set it to . Selecting the Images to be Transferred Sel.
Batch Transfer images to transfer. 4 Select Turn the <5> dial to select the image to be transferred, then press <0>. Turn the <5> dial to display the [X] on the screen’s upper left, then press <0>. If you press the button and turn the <6> dial counterclockwise, you can select an image from a threeimage display. To return to the singleimage display, turn the <6> dial clockwise. To select other images to be transferred, repeat step 4. the image. 5 Transfer Select [FTP transfer], then press <0>.
Batch Transfer Sel.n Select [Sel.n] and select [Select images not transferred]. When you select a folder, all the images in that folder not yet transferred to the FTP server will be selected. When you select [Sel img not transfer. (J only)] and select a folder, the protected images in that folder not yet transferred to the FTP server will be selected. Selecting [Select transfer failed images] will select the selected folder’s images that failed to be transferred.
Batch Transfer Transferring RAW+JPEG Images For RAW+JPEG images, you can specify which image to transfer. In step 2 on page 32, select [RAW+JPEG transfer], and select the image to be transferred: [JPEG only], [RAW only], or [RAW+JPEG]. The [RAW+JPEG transfer] setting switches in tandem with the [RAW+JPEG transfer] setting under [53: Communication settings] 9 [Network settings] 9 [Function settings] 9 [FTP transfer settings] 9 [Transfer type/size] (p.30).
Batch Transfer Adding a Caption Before Transfer When you select [Transfer with caption] in step 2 on page 32, you can add a registered caption to each image before transfer. This is convenient if you want to inform the recipient of the printing quantity, for example. The caption is also added to images stored in the camera. You can check captions added to images by examining the Exif information, in the user comments. For instructions on creating and registering captions, see page 104.
Viewing Transferred Images Images transferred to the FTP server are stored in the following folder as specified in the FTP server settings. Target Folders for the FTP Server Under the default settings of the FTP server, images are stored in [C drive] 9 [Inetpub] folder 9 [ftproot] folder, or in a subfolder of this folder. If the root folder of the transfer destination has been changed in the FTP server settings, ask the FTP server administrator where images are transferred.
3 Operating Remotely Using EOS Utility Using EOS Utility, you can view images stored in the camera or save them to a computer. Additionally, you can operate the camera remotely to take a picture or change camera settings using EOS Utility. Almost all EOS Utility camera operations are supported, because this option utilizes a wired LAN instead of an interface cable. The instructions in this chapter are continued from Chapter 1. Install EOS Utility on the computer before setting up a connection (p.10).
Configuring EOS Utility Connection Settings These instructions are continued from Chapter 1. To establish a connection, operations on the computer are required. For details, refer to the computer’s instruction manual. The configuration procedure is as follows, using Windows 8.1 as an example. Operation on the Camera-1 1 Select [OK]. Select [OK] and press <0>. The following message is displayed. “******” represents the last six digits of the MAC address of the camera.
Configuring EOS Utility Connection Settings [Connect] on the computer. 4 Click Select the camera to connect to, then click [Connect]. If multiple cameras are displayed, identify the camera to connect to by its MAC address displayed on the camera’s LCD monitor. The MAC address can also be checked on the [Function settings] screen (p.84). Operation on the Camera-2 [OK]. 5 Select When the camera detects the computer on which you clicked [Connect] in step 4, the screen on the left is displayed.
Using EOS Utility For EOS Utility instructions, refer to the EOS Utility Instruction Manual. In addition to remote shooting, various camera operations are available. The motion of moving subjects may not be displayed smoothly depending on the image transmission speed of the wired LAN. While connected, [Multiple exposure], [RAW image processing], [Cropping], or [Resize] cannot be selected.
4 Operating Remotely Using WFT Server Using a web browser, you can view images stored in the camera or save them to a computer, smartphone, etc. Additionally, you can operate the camera remotely to take a picture or change camera settings using a web browser. The instructions in this chapter are continued from Chapter 1.
Configuring WFT Server Connection Settings These instructions are continued from Chapter 1. Enter a login name and password for connecting to the camera from a computer. The login name and password you specify here are used when connecting to the camera. 1 Select [User *]. With WFT Server, you can connect the camera to up to three devices. Select a user number to prevent conflicts when users at other devices are connected simultaneously. [Login name] or 2 Select [Password].
Configuring WFT Server Connection Settings [OK]. 4 Select Select [OK] and press <0>. A connection completion screen will appear. [OK]. 5 Select Press <0> to return to the [Network settings] screen. The settings for connecting to WFT Server are now complete. You can change the WFT account settings on the [Function settings] screen (p.84). The port number setting can also be changed on the [Function settings] screen. Note that there is normally no need to change the port number (80).
Displaying WFT Server In the web browser, display WFT Server, a screen for camera operations. Connect the camera to a computer, smartphone, etc. via LAN in advance. To access the camera from a smartphone, an access point must be used (p.8). Checking the Camera’s IP Address To access the camera from a web browser, the camera’s IP address displayed in step 6 must be entered in the address field of the web browser. 1 Select [Communication settings].
Displaying WFT Server [Confirm settings]. 5 Select X The settings are displayed. the settings. 6 Check Turn the <5> dial to display other screens. Write down the IP address. After checking it, press the button to exit the confirmation dialog. Logging in to WFT Server web browser. 7 StartStartthea web browser on a computer, smartphone, etc. 8 Enter the URL. In the address field, enter the IP address you wrote down in step 6. Press the key.
Displaying WFT Server the [Login name] and 9 Enter [Password]. Enter the [Login name] (user name) and [Password] specified on page 44. Press [OK] to display the WFT Server screen. the language. 10 Select Select a language at the bottom of the screen. WFT Server cannot be used unless the web browser supports JavaScript. While connected, [Multiple exposure], [RAW image processing], [Cropping], or [Resize] cannot be selected.
Viewing Images You can browse images on the camera’s card as follows. 1 Press [3 Viewer]. X The image viewing screen is displayed. the card and folder. 2 Select Press the [CF] or [CFast] tab to select a card. Press the folder name on the right of the selected tab to select a folder from the pull-down list. an image. 3 Select To view other images, change the screen with [ ] or [ ] at the bottom of the screen.
Viewing Images images. 4 Download When you select a thumbnail, the image is displayed at a larger size. Press [ ] to download the image. Press [ ] or [ ] to display the previous or next image. Press [ ] to return to the image viewing screen. Still photo playback screen Movie playback screen Note that due to the performance of computers and smartphones, or browsers used, the following may occur: Images cannot be displayed, images are displayed slowly, or images cannot be downloaded to the devices.
Shooting Remotely [Camera control] You can use WFT Server to shoot remotely. 1 Press [z Camera control]. X The advanced capture screen is displayed.
Shooting Remotely [Camera control] the lens’s focus mode switch 2 Set to . When you press and let go of the Shutter button (6), the camera will autofocus and take a picture. Drive mode (2) displays the drive mode set on the camera. Note that even if the camera’s drive mode is set to continuous shooting, single shooting will apply for remote shooting. When the camera’s Live View shooting/Movie shooting switch is set to , still photo shooting is not possible.
Shooting Remotely [Camera control] Displaying Live View Image for Shooting 1 Display Live View image. Press the Still photo Live View shooting button (15). the focus. 2 Adjust Using autofocus Press [ON] on the AF button (7) to autofocus. Focusing manually Press the buttons < >, < >, < >, < >, < >, and < > to adjust the focus. To focus more closely, press < >, < >, or < >. To focus farther away, press < >, < >, or < >. Three levels of focus adjustment are available.
Shooting Remotely [Camera control] the shooting settings. 3 Configure Select setting items (such as imagerecording quality) to view the setting details, which you can configure. Complete the settings as needed. the picture. 4 TakePress the Shutter button (6). When you let go of the button, the picture is taken. X The captured image is displayed. Captured images are stored on the camera’s card. To download images, see “Viewing Images” (p.49).
Shooting Remotely [Camera control] Shooting Movies Press the Movie shooting button (16) to display the movie shooting screen. The setting procedures are the same as still photo shooting. Press the Shutter button (6). When you let go of the button, movie shooting will start. X During movie shooting, the red [o] on the Shutter button (6) changes to a white [n]. Press the Shutter button (6) again. When you let go of the button, movie shooting will stop.
Shooting Remotely [Simple control] Although detailed function settings are not available on the basic capture screen, it is convenient for shooting remotely using a smartphone or other small-screen devices due to the compact design of the operation screen. 1 Press [ Simple control]. X The basic capture screen and Live View image are displayed.
Shooting Remotely [Simple control] the focus. 2 Adjust Set the lens’s focus mode switch to . Using autofocus Press [ON] on the AF button to autofocus. Focusing manually Press the buttons < >, < < >, < >, < >, and < adjust the focus. >, > to the picture. 3 TakePress the Shutter button. When you let go of the button, the picture is taken. X The captured image is displayed. Captured images are stored on the camera’s card. To download images, see “Viewing Images” (p.49).
5 Operating Remotely Using a Smartphone Using a smartphone, you can view images stored in the camera or save them to the smartphone. Additionally, you can operate the camera remotely to take a picture or change camera settings using a smartphone. The instructions in this chapter are continued from Chapter 1. Install Camera Connect on the smartphone before setting up a connection (p.11).
Configuring Smartphone Connection Settings These instructions are continued from Chapter 1. To establish connection, operations on the smartphone are required. For details, refer to the smartphone’s instruction manual. Operation on the Smartphone 1 Start Camera Connect on the smartphone. When the [Waiting to connect] screen is displayed on the camera’s LCD monitor, start Camera Connect on the smartphone. the camera to connect to 2 Select on the smartphone.
Configuring Smartphone Connection Settings Operation on the Camera to the camera. 3 Connect When a connection is established, The device name set on Camera Connect the screen on the left will appear on the camera’s LCD monitor. To specify viewable images, press the button. See step 7 on page 65 to set them. Select [OK] and press <0>. A connection completion screen will appear. X The main screen of Camera Connect will be displayed on the smartphone. X The lamp on the camera will light up in green.
Operating the Camera Using a Smartphone You can use a smartphone with Camera Connect installed to view images stored in the camera and shoot remotely. Camera Connect Main Window The main functions of Camera Connect are described below. Touch the screen to learn the operation procedures. [Images on camera] Images stored in the camera can be viewed. Images stored in the camera can be saved on a smartphone. Operations such as deletion can be performed on images stored in the camera.
Operating the Camera Using a Smartphone When the connection is terminated while recording a movie with remote shooting, the camera responds as follows: • When the Live View shooting/Movie shooting switch is set to , movie shooting continues. • When the Live View shooting/Movie shooting switch is set to , movie shooting stops. When the Live View shooting/Movie shooting switch is set to and the movie mode is set by operating Camera Connect, you cannot shoot by operating the camera.
Specifying Viewable Images You can specify images viewable from a smartphone by operating the camera. Images can be specified during connection setup or after the connection is terminated. 1 Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. [Network settings]. 2 Select Set [Communication func] to [Enable], then select [Network settings]. 3 Select [Connection settings]. 4 Select [SET* Smartphone]. 5 Select [Change].
Specifying Viewable Images 6 Select [Viewable imgs]. an item. 7 Select Select [OK] and press <0> to display the setting screen. [All images] All images stored on the card become viewable. [Images from past days] Specify viewable images on the shooting-date basis. Images shot up to nine days ago can be specified. Select an item, then press <0>. When [Images shot in past days] is selected, images shot up to the specified number of days before the current date become viewable.
Specifying Viewable Images [Select by rating] Specify viewable images depending on whether a rating has been added (or not added) or by the type of rating. Select a rating, then press <0> to specify the viewable images. [File number range] (Select range) First image Last image 66 Select the first and last images from images arranged by the file number to specify the viewable images. 1 Turn the <5> dial to select the first image to be set as viewable. 2 Press <0> to display the image selection screen.
6 Synchronizing the Camera Time You can set the master camera time on up to 10 slave cameras. Note that even after synchronization, there will be a slight margin of error between master and slave camera time of ±0.05 seconds, at most.
Synchronizing the Time Connect the cameras to each other directly with a LAN cable. When there are multiple slave cameras, connect them to a hub with LAN cables, and connect the hub to the master camera with a LAN cable. Steps 1 to 5 are the same on the master and slave cameras. 1 Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. [Network settings]. 2 Select Set [Communication func] to [Enable], then select [Network settings].
Synchronizing the Time [Wired]. 5 Select Select [OK] and press <0> to go to the next screen. up the master camera. 6 SetSelect [Master], then press <0>. Select [OK] and press <0> to go to the next screen. X When the next screen is displayed, the master camera is ready. Go to step 7 to set up the slave cameras. up the slave cameras. 7 SetAfter configuring the slave camera settings following steps 1 to 5 on the preceding page, select [Slave]. Select [OK] and press <0> to go to the next screen.
Synchronizing the Time the master camera, select 8 On [OK]. Check the number of slave cameras, then select [OK]. X The time on slave cameras is synchronized to the master camera time. Select [OK] to return to the [Network settings] screen.
7 Terminating the Connection and Reconnecting 71
Terminating the Connection 1 Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. [Network settings]. 2 Select Set [Communication func] to [Enable], then select [Network settings]. 3 Select [Connection settings]. [Disconnect]. 4 Select X The connection is terminated.
Reconnecting 1 Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. [Network settings]. 2 Select Set [Communication func] to [Enable], then select [Network settings]. 3 Select [Connection settings]. [SET*]. 4 Select From the saved settings, select the setting to connect to. [Connect]. 5 Select X The connection is re-established. If settings have been changed on the target device, configure the settings again to connect to the camera.
8 Checking and Operating Connection Settings 75
Displaying the Connection Settings Screen Check, change, or delete connection settings saved on the camera. 1 Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. [Network settings]. 2 Select Set [Communication func] to [Enable], then select [Network settings]. 3 Select [Connection settings]. the setting. 4 Select From the saved settings, select the setting to check.
Displaying the Connection Settings Screen or change the settings. 5 Check Select an item and press <0>, then check or change the settings on the displayed screen. [Connect] (p.73) Select this to re-establish a connection. Select [OK] on the confirmation dialog and press <0> to establish a connection. [Connection wizard] Set up a connection using the connection wizard. Follow the procedures displayed to complete the connection settings. If settings are already saved, they will be overwritten. [Change] (p.
Changing Settings Settings originally completed using the connection wizard can be changed as follows. You can also change settings that cannot be set using the connection wizard, such as when an image with the same file name as an existing file is sent to the FTP server. 1 Select [Change]. On the [Connection settings] screen displayed in step 5 on page 77, select [Change]. the item to change. 2 Select Select the item and press <0>. A setting screen will appear.
Changing Settings [FTP server] This is displayed for settings that connect to an FTP server. Configure FTP server settings. [Viewable imgs] (p.64) This is displayed for settings that connect to a smartphone. See page 64 to set. IP Security (IPsec) Configured in [TCP/IP] 9 [Security]. IPsec is a set of standards for encrypted communication over the Internet. It provides effective security for both wireless and wired LANs. To use this function, you must enable IPsec in the network settings of the computer.
Changing Settings Directory Structure of the Target Folder Configured in [FTP server] 9 [Directory structure]. Selecting [Camera] automatically creates a folder structure matching that of the camera’s (such as A/DCIM/100EOS1D) in the server’s root folder for image storage. If you have created a subfolder in the root folder by changing the [Target folder] setting, a folder structure such as “A/DCIM/100EOS1D” is automatically created in that folder for image storage.
Changing Settings Passive Mode Configured in [FTP server] 9 [Passive mode]. Enable this setting in network environments protected by a firewall. If an Error 41 occurs (“Cannot connect to FTP server”), setting passive mode to [Enable] may enable access to the FTP server.
Saving and Loading Settings Connection settings can be saved on a card for use with other cameras. In addition, connection settings configured on other cameras can be applied to the camera to be used. Saving Settings 1 Select [Save/load settings on card]. On the [Connection settings] screen displayed in step 5 on page 77, select [Save/load settings on card]. 2 Select [Save settings to card]. [OK].
Saving and Loading Settings Loading Settings 1 Select [Save/load settings on card]. On the [Connection settings] screen displayed in step 5 on page 77, select [Save/load settings on card]. 2 Select [Load settings from card]. the settings file. 3 Select X Select a settings file that matches your network environment. [OK]. 4 Select X Information from the settings file is loaded into the selected settings number.
Function Settings Screen On the [Function settings] screen, you can configure settings for FTP transfer and the WFT Server, set the power saving function, and check the MAC address. Displaying the Function Settings Screen 1 Select [Communication settings]. Under the [53] tab, select [Communication settings], then press <0>. [Network settings]. 2 Select Set [Communication func] to [Enable], then select [Network settings]. [Function settings]. 3 Select X The [Function settings] screen is displayed.
Function Settings Screen [FTP transfer settings] Configure FTP transfer settings. See page 21 to set. [WFT server settings] Configure WFT Server settings. You can set the WFT account and port number. For instructions on setting the WFT account, see page 44. Note that there is normally no need to change the port number (80).
Function Settings Screen [Power saving] FTP Trans. When [Enable] is set, if no image is transferred for a certain period of time, the camera will log off from the FTP server and stop the LAN. When the camera is ready for image transfer, the connection is re-established automatically. EOSUtility/WFTserver/Smartphone When [Enable] is set and no communication is established for a certain period of time, the transmission rate drops to save power. [MAC address] The MAC address of the camera can be checked.
9 Troubleshooting Guide 87
Responding to Error Messages If a wired LAN error is displayed on the camera’s LCD monitor, refer to the examples of corrective actions in this section to eliminate the cause of the error. In case of errors, the lamp on the camera blinks in red. The error details can also be checked under the [53] tab [Communication settings] 9 [Network settings] 9 [Error description]. 11 (p.89) 12 (p.89) 21 (p.89) 22 (p.91) 23 (p.92) 24 (p.92) 41 (p.94) 42 (p.96) 43 (p.96) 44 (p.96) 46 (p.98) 47 (p.
Responding to Error Messages 11: Connection target not found In the case of [EOSUtility], is EOS Utility running? X Start EOS Utility and re-establish the connection (p.40). In the case of [Smartphone], is Camera Connect running? X Establish a connection using Camera Connect (p.60). 12: Connection target not found Are the target device and access point turned on? X Turn on the target device and access point, then wait a while.
Responding to Error Messages What to check on the DHCP server Is the power of the DHCP server on? X Turn on the DHCP server. Are there enough addresses for assignment by the DHCP server? X Increase the number of addresses assigned by the DHCP server. X Remove devices assigned addresses by the DHCP server from the network to reduce the number of addresses in use. Is the DHCP server working correctly? X Check the DHCP server settings to make sure it is working correctly as a DHCP server.
Responding to Error Messages 22: No response from DNS server What to check on the camera On the camera, DNS address is set to [Manual setting]. Is this the correct setting? X If no DNS server is used, set the camera’s DNS address setting to [Disable] (p.106). On the camera, does the DNS server’s IP address setting match the server’s actual address? X On the camera, set the IP address that matches the address of the DNS server used (p.101, 106).
Responding to Error Messages 23: Duplicate IP address What to check on the camera Is another device on the camera network using the same IP address as the camera? X Change the camera’s IP address to avoid using the same address as another device on the network. Otherwise, change the IP address of the device that has a duplicate address. X If the camera’s IP address is set to [Manual setting] in network environments using a DHCP server, change the setting to [Auto setting] (p.18).
Responding to Error Messages What to check on the proxy server Is the power of the proxy server on? X Turn on the proxy server. Is the proxy server working correctly? X Check the proxy server settings to make sure it is working correctly as a proxy server. X If applicable, ask your network administrator for the proxy server’s address setting and port number, then enter them on the camera.
Responding to Error Messages 41: Cannot connect to FTP server What to check on the camera On the camera, does the FTP server’s IP address setting match the server’s actual address? X Configure the IP address on the camera to match the actual FTP server address (p.22). On the camera, does the [Port number setting] for the FTP server match the actual port number of the FTP server? X Configure the same port number (usually 21) on the camera and FTP server.
Responding to Error Messages What to check on the FTP server Is the FTP server working correctly? X Configure the computer correctly to function as an FTP server. X If applicable, ask your network administrator for the FTP server address and port number, then enter them on the camera. Is the power of the FTP server on? X Turn on the FTP server. The server may have been turned off because of an energy-saving mode.
Responding to Error Messages What to check on the network as a whole Does your network include a router or similar device that serves as a gateway? X If applicable, ask your network administrator for the network gateway address and enter it on the camera (p.101, 106). X Make sure that the gateway address setting is correctly entered on all network devices, including the camera.
Responding to Error Messages 45: Cannot login to FTP server. Error code received from server. What to check on the camera On the camera, is the [Login name] entered correctly? X Check the login name for accessing the FTP server. The setting is case-sensitive, so check upper- and lower-case characters. Make sure the correct login name is entered on the camera (p.23).
Responding to Error Messages 46: For the data session, error code received from FTP server What to check on the FTP server The connection was terminated by the FTP server. X Restart the FTP server. Do the user rights for the FTP server allow reading, writing, and log access? X Configure the FTP server’s user rights to allow reading, writing, and log access.
Responding to Error Messages 73: Could not synchronize the time Are you following the correct procedure to establish a connection between the master and slave cameras? X Operate the master and slave cameras by following the correct instructions (p.68-70). Is the master camera too far from the slave cameras? X Bring the master and slave cameras closer together. 81: Wired LAN connection lost Is the LAN cable securely connected? X Reconnect the LAN cable between the camera and server.
Troubleshooting Guide If a problem occurs, first refer to this Troubleshooting Guide to check the camera and connected device. If this Troubleshooting Guide does not resolve the problem, contact the nearest Canon Service Center. Cannot transfer images to an FTP server. To transfer captured images to an FTP server, set the Live View shooting/Movie shooting switch to . When the Live View shooting/Movie shooting switch is set to , images cannot be transferred. Cannot reconnect to a smartphone.
Checking Network Settings Windows Open the Windows [Command Prompt], then type ipconfig/all and press the key. The IP address assigned to the computer is displayed, as well as the subnet mask, gateway, and DNS server information. Mac OS In Mac OS X, open the [Terminal] application, enter ifconfig -a, and press the key. The IP address assigned to the computer is indicated in the [en0] item by [inet], in the format “***.***.***.***”.
10 Reference 103
Creating and Registering Captions Follow these steps to create captions and register them on the camera, as introduced in “Adding a Caption Before Transfer” (p.36). When creating and registering captions, use a computer on which EOS Utility is installed. See “Operating Remotely Using EOS Utility” on page 39 to enable the use of EOS Utility over a LAN. 1 Start EOS Utility and select [Camera settings]. X The camera settings screen is displayed. [WFT Captions].
Creating and Registering Captions the caption or captions. 3 Enter Enter up to 31 characters (in ASCII format). To acquire caption data stored in the camera, select [Load settings]. the captions on the 4 Register camera. Select [Apply to camera] to register your new captions on the camera.
Setting IP Address Manually Set the IP address settings manually. The items displayed will differ depending on the communication method. 1 Select [Manual setting]. Select [OK] and press <0> to go to the next screen. the item to be set. 2 Select Select an item and press <0>. The number entry screen will appear. To use a gateway, DNS address, or IPsec, select [Enable], select [Address], then press <0>. the desired values.
Setting IP Address Manually [OK]. 4 Select When you have completed setting the necessary items, select [OK] and press <0>. X The setting screen for the communication method will appear. If you are not sure what to enter, see “Checking Network Settings” (p.101), or ask the network administrator or another person knowledgeable about the network.
Wired LAN Specifications 9Wired LAN Ethernet: Security: 1000BASE-T, 100BASE-TX, 10BASE-T IPsec 9LAN Functions FTP transfer: Automatic transfer Image selection and transfer Transfer using SET button Transfer with captions * FTPS supported EOS Utility: EOS Utility remote control functions over wired LAN WFT Server: Camera control, Simple control Image viewing and downloading Smartphone: Images can be viewed, controlled, and received using a smartphone.
Trademarks Microsoft and Windows are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Macintosh and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. UPnP is a trademark of the UPnP Implementers Corporation. All other trademarks are the property of their respective owners.
Index A Account (WFT)..........................44, 85 Authentication .................................79 Auto power off.................................16 Automatic image transfer ................27 B Batch transfer..................................32 Browsers ...................................10, 47 C Camera Connect.......................11, 62 Camera control (Remote shooting)...51 Captions..................................36, 104 Connection wizard ..........................16 D DHCP server............
Index S Select folder....................................24 Settings...........................................82 Loading.......................................83 Saving ........................................82 Simple control (Remote shooting) ...56 Slave camera..................................69 Smartphone ..............................11, 59 Subnet mask.........................101, 106 Sync camera time .....................11, 67 T Target folder........................24, 37, 80 TCP/IP ..............
CANON INC. 30-2 Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Europe, Africa & Middle East CANON EUROPA N.V. PO Box 2262, 1180 EG Amstelveen, The Netherlands For your local Canon office, please refer to your warranty card or to www.canon-europe.com/Support The product and associated warranty are provided in European countries by Canon Europa N.V. The descriptions in this Instruction Manual are current as of June 2016.
