User Manual

92
Responding to Error Messages
What to check on the camera
Is another device on the camera network using the same IP
address as the camera?
X Change the camera’s IP address to avoid using the same address
as another device on the network. Otherwise, change the IP
address of the device that has a duplicate address.
X If the camera’s IP address is set to [Manual setting] in network
environments using a DHCP server, change the setting to [Auto
setting] (p.18).
What to check on the camera
The camera’s proxy server setting is [Enable]. Is this the
correct setting?
X If no proxy server is used, set the proxy server setting to [Disable]
(p.23).
Do the camera’s [Address setting] and [Port No.] settings
match those of the proxy server?
X Configure the camera’s proxy server address and port number to
match those of the proxy server (p.23).
Are the camera’s proxy server settings correctly entered on
the DNS server?
X Make sure the proxy server’s [Address] is correctly entered on the
DNS server.
23: Duplicate IP address
24: No response from proxy server