User Manual

96
Responding to Error Messages
What to check on the network as a whole
Does your network include a router or similar device that
serves as a gateway?
X If applicable, ask your network administrator for the network
gateway address and enter it on the camera (p.101, 106).
X Make sure that the gateway address setting is correctly entered on
all network devices, including the camera.
What to check on the FTP server
Is the FTP server configured to restrict access to only some IP
addresses?
X Change the FTP server settings to allow access from the [IP
address] configured on the camera in the TCP/IP settings.
What to check on the FTP server
Have you exceeded the maximum number of FTP server
connections?
X Disconnect some network devices from the FTP server or increase
the maximum number of connections in the FTP server settings.
This error occurs if the camera fails to disconnect from the
FTP server for some reason.
X Turn off and on the FTP server and camera.
42: FTP server rejected connection
43: Cannot connect to FTP server. Error code received
from server.
44: Cannot disconnect FTP server. Error code received
from server.