Wired LAN Instruction Manual E CPX-E011-003 © CANON INC.
EOS-1D X wired LAN functions enable the following operations.
Synchronizing the Camera Time Slave camera LAN cable Master camera Slave camera Hub LAN cable Master camera 3
Conventions Used in this Manual These instructions assume that your wired LAN and FTP server settings are complete. For details on configuring these settings, refer to the documentation provided with the respective equipment. Terms in brackets [ ] indicate button or icon names or other software elements. Brackets also denote camera menu items. Page numbers in parentheses indicate where you can find additional information.
Chapter List Introduction 2 1 Basic Network Settings 9 2 Transferring Images to an FTP Server 21 3 Remote Capture Using EOS Utility 43 4 Remote Capture Using WFT Server 49 5 Using the Camera as a Media Server 65 6 Managing Settings Information 69 7 Synchronizing the Camera Time 79 8 Troubleshooting 83 9 Reference 99 5
Contents Introduction Conventions Used in this Manual ..................................................................... 4 Chapter List ...................................................................................................... 5 Contents ........................................................................................................... 6 1 Basic Network Settings LAN Cable Connection ................................................................................... Getting Ready ...
Contents 6 Managing Settings Information 7 Synchronizing the Camera Time 8 Troubleshooting 9 Reference 69 Checking Settings ........................................................................................... 70 Changing Settings........................................................................................... 72 Saving and Loading Settings .......................................................................... 76 79 Synchronizing the Time......................................
1 Basic Network Settings Complete the basic network settings by following connection instructions on the camera menu screen.
LAN Cable Connection Connecting a LAN Cable Open the Ethernet RJ-45 terminal cover and connect the LAN cable. LAN Cable Use a highly shielded Category 5e or higher STP (Shielded Twisted Pair) Gigabit Ethernet cable.
Getting Ready [FTP trans.], [EOSUtility], [WFTserver] The connection instructions help you connect the camera via a wired LAN connection. Set up the EOS-1D X and computer in advance so that you can connect the camera to the computer via wired LAN. [MediaServ.] Set up a DLNA*-compatible television, digital photo frame, or similar media player so that it is ready for use after the EOS-1D X is connected.
Displaying the Connection Wizard This section’s explanation follows the flow of the connection instructions. If an error is displayed, see “Troubleshooting” in Chapter 8 (p.83) and check the settings. Pressing the shutter button or other camera controls during configuration will cause the connection instructions to close. Do not press the shutter button or other controls until configuration is finished. On the [52] tab, set [Auto power off] to [Disable].
Displaying the Connection Wizard [Connection wizard]. 5 Select X The [Select communication method] screen is displayed. X The lamp on the camera starts blinking.
Selecting the Communication Method and LAN Type Selecting the Communication Method Turn the <5> dial to select the communication method, and then press <0>. Select [OK] and press <0> to go to the next screen. • FTP trans. Select this option to transfer captured images to an FTP server. Images can be automatically transferred as you shoot them, or you can select images to be transferred later. Computer Operating Systems Use of [FTP trans.
Selecting the Communication Method and LAN Type • EOSUtility Select this option for remote capture over a wired LAN using the EOS Utility (EOS software). In addition to remote capture, almost all EOS Utility camera operations except firmware updating are supported, because this option utilizes a wired network instead of a USB cable. Requires a computer with EOS Utility (EOS software) installed. • WFTserver Select this option for remote capture over a wired LAN with the EOS-1D X acting as a server.
Selecting the Communication Method and LAN Type Selecting the LAN Type Make sure [Wired] is selected, and then press <0>. Select [OK] and press <0> to go to the next screen.
Configuring Network Settings Turn the <5> dial to select a configuration method for the network settings, and then press <0>. Select [OK] and press <0> to go to the next screen. [Auto setting] Settings otherwise configured with [Manual setting] can be configured automatically. However, in environments using DHCP servers or routers supporting DHCP server functions, the IP address and similar settings must be assigned and configured automatically.
Configuring Network Settings Completing Settings for the Communication Method The following instructions are for setting screens that vary depending on the communication method (FTP Transfer, EOS Utility, WFT Server, or Media Server), as shown below. Read the page that describes the selected communication method. FTP trans. Chapter 2 (p.21) EOSUtility Chapter 3 (p.43) Users of EOS Utility Ver. 2.
Configuring Network Settings WFTserver Chapter 4 (p.49) MediaServ. Chapter 5 (p.
Configuring Network Settings Virtual Keyboard Operation The virtual keyboard is displayed when entering the server name and other information. Switching between input areas To switch between input areas, press the button. Moving the cursor To move the cursor, turn the <5> dial. You can also move the cursor using <9>. Entering text In the bottom input area, turn the <5> dial to move the cursor and press <0> to enter text. You can also move the cursor using <9>.
2 Transferring Images to an FTP Server With FTP transfer, you can automatically transfer each image to the FTP server as you shoot or transfer images in batches after shooting.
Configuring FTP Communication Settings These instructions are continued from Chapter 1. 22 1 Turn the <5> dial to select [Address setting], and then press <0>. 2 If you set the DNS server setting to [Disable], the screen on the left is displayed. Press <0> to select the input position, and then turn the <5> dial to enter the IP address of the FTP server. If you set the DNS server IP address setting to [Auto assign] or [Manual setting], the screen on the left is displayed.
Configuring FTP Communication Settings 4 Complete the [Passive mode] settings. If an Error 41 (“Cannot connect to FTP server”) is displayed in step 8, setting [Passive mode] to [Enable] may resolve it. 5 Complete the [Proxy server] settings. Turn the <5> dial to select [OK], and then press <0> to go to the next screen. 6 Complete the [Login method] settings. Turn the <5> dial to select [OK], and then press <0> to go to the next screen. 7 Complete the [Target folder] settings.
Configuring FTP Communication Settings 8 On the confirmation screen displayed next, select [OK] and press <0>. X The lamp on the camera lights up green. 9 Press <0> and turn the <5> dial to select the set number, and then press <0>. Turn the <5> dial to select [OK], and then press <0>. After the connection wizard closes, the display will return to the menu screen. The network settings for FTP transfer are now complete. During image transfer, the lamp on the camera blinks green.
Automatic Image Transfer After Each Shot An image can be automatically transferred to the FTP server immediately after shooting. You can continue still photo shooting even while images are being transferred. Before shooting, be sure to insert a memory card in the camera. If you shoot without recording images, they will not be transferred. Note that automatic transfer of movies is not supported. Transfer movies after shooting, as described on pages 30-38. 1 Select [Communication settings].
Automatic Image Transfer After Each Shot [Automatic transfer]. 4 Select Select [Enable]. the picture. 5 Take X The captured images are transferred to the FTP server. Number of Possible Shots Approx. number of shots Normal Temperature (23°C / 73°F) Low Temperature (0°C / 32°F) 950 740 * Using a fully charged LP-E4N Battery Pack. * [LAN power save: Enable] * Based on Camera & Imaging Products Association (CIPA) standards.
Automatic Image Transfer After Each Shot Setting the Size or Type of Images to Transfer With automatic transfer, you can select which images to transfer when recording images of different sizes to separate cards, or when recording both RAW and JPEG images. 1 Select [Communication settings]. 2 Select [Network settings]. Once [Communication func] is set to [Enable], you can select [Network settings]. 3 Select [Set up]. 4 Select [Transfer type/size].
Automatic Image Transfer After Each Shot the size and type of images 5 Select to transfer. To transfer smaller JPEGs when the camera is set up to record larger JPEGs to one card and smaller JPEGs to the other, set [JPEG size to trans.] to [Smaller JPEG]. To transfer either RAW or JPEG images when the camera is set up to record RAW images to one card and JPEGs to the other, specify which images to transfer in the [RAW+JPEG transfer] setting.
Automatic Image Transfer After Each Shot Enabling LAN Power Management In the menu, select [Communication settings] [Network settings] [Set up] [LAN power save]. When this option is set to [Enable], the camera will log off from the FTP server after transfer and switch to standby mode. Wired connectivity will be restored automatically when you attempt to transfer images, and the camera will reconnect to the FTP server.
Transferring Images Individually Simply select an image and press <0> to transfer it. You can add a caption before transferring the image. You can continue still photo shooting even while images are being transferred. Transferring the Current Image 1 Select [Communication settings]. [Network settings]. 2 Select Once [Communication func] is set to [Enable], you can select [Network settings]. 3 Select [Set up].
Transferring Images Individually [Transfer with SET]. 4 Select Select [Enable]. the image. 5 Select Press the button on the camera. Select the image to transfer, and then press <0> to transfer the image. Movies cannot be transferred with this function. If you select a movie and press <0>, the movie playback panel will be displayed.
Transferring Images Individually Adding a Caption Before Transfer You can add a registered caption to each image before transfer. This is convenient if you want to inform the recipient of the quantity to print, for example. The caption is also added to images stored on the camera. For instructions on creating and registering captions, see page 100. You can check the captions added to images in the user comments included in the Exif information. 1 Take the picture. 2 Select [Communication settings].
Transferring Images Individually [Transfer with caption]. 4 Select X The last captured image is displayed. It is not possible to select other images on the [Transfer with caption] screen. To select another image for transfer with a caption, play back that image before following these steps. a caption. 5 Select Turn the <5> dial to select the [Caption] box, and then press <0>. Turn the <5> dial to select the caption content, and then press <0>. the image.
Batch Transfer After shooting, you can select multiple images as desired and transfer them all at once. You can transfer unsent images or images whose transfer failed previously. You can continue still photo shooting even while images are being transferred. Selecting Images to Transfer 1 On the [32] tab, select [Image transfer]. 2 Select [Image sel./transfer]. [Sel.Image]. 3 Select X An image is displayed.
Batch Transfer images to transfer. 4 Select Press <0> and turn the <5> dial to display in the upper left corner of the images to transfer. Press <0> to confirm your selection. You can select up to 9,999 images. To display three images per screen, hold the button and turn the <6> dial left. To display one image per screen, hold the button and turn the <6> dial right. After selecting images to transfer, press the <7> button. the images. 5 Transfer Select [FTP transfer].
Batch Transfer [RAW+JPEG transfer] Options Selecting [RAW+JPEG transfer] in step 2 on page 34 will give you the option of transferring RAW images, JPEG images, or both types of images. The options will be the same whether you specify [Sel. Image], [Sel. n], or [All image] as the image selection method. Menu Operation During Image Transfer You can use the menu even during image transfer.
Batch Transfer 3 Select [Sel.n]. [Folder images not 4 Select transfer’d]. To transfer images whose transfer previously failed, select [Folder images failed transf.]. 5 Select a folder. the images. 6 Transfer Select [FTP transfer]. Select [OK] on the confirmation screen displayed next. X A transfer progress screen is displayed. Selecting [Clear folder transf. history] will set the transfer history of images in the selected folder to “unsent.
Batch Transfer Batch Transfer of Images on Memory Cards 1 On the [32] tab, select [Image transfer]. 2 Select [Image sel./transfer]. 3 Select [All image]. [Card images not 4 Select transferred]. To transfer images whose transfer previously failed, select [Card images failed transfer].
Batch Transfer the images. 5 Transfer Select [FTP transfer]. Select [OK] on the confirmation screen displayed next. X A transfer progress screen is displayed. Selecting [Clear card’s transf. history] will set the transfer history of images on the memory card to “unsent.” This enables you to resend all the images on the card later by selecting [Card images not transferred].
Checking Image Transfer History Checking the Transfer History of Individual Images To check the transfer history in [Image sel./transfer], select [Sel.Image].
Checking Image Transfer History Checking the Transfer History of Memory Cards On the [Image sel./transfer] screen, you can check the number of images to be transferred as well as the transfer history of images in the memory card. Specifically, you can check the number of images classified as [Images failed trans.] and [Images transferred].
Viewing Transferred Images Images transferred to the FTP server are stored in the following folder as specified in the FTP server settings. Windows Under the default settings of the FTP server, images are stored in [C drive] [Inetpub] folder [ftproot] folder, or in a subfolder of this folder. If the root folder of the transfer destination has been changed in the FTP server settings, ask the FTP server administrator where images are transferred. Macintosh Open the [Macintosh HD] [Users] folder.
3 Remote Capture Using EOS Utility You can use EOS Utility to shoot remotely over a wired LAN. In addition to remote capture, almost all EOS Utility camera operations except firmware updating are supported, because this option utilizes a wired network instead of a USB cable. Mac Versions of EOS Utility The EOS-1D X’s wired LAN functions cannot be used in Mac OS X 10.8.0 or 10.8.1.
Configuring EOS Utility Communication Settings These instructions are continued from Chapter 1. With EOS Utility, you can use Pairing Software (EOS software) to establish a connection between the camera and a computer. Pairing Software is installed automatically with EOS Utility. The configuration procedure below uses Windows 8.1 as an example. Users of EOS Utility Ver. 2.13 or Earlier in Windows Perform the operations below initially. If these operations are not performed, Pairing Software may not start.
Configuring EOS Utility Communication Settings [OK]. 3 Select First, the pairing screen is displayed. Turn the <5> dial to select [OK]. When you press <0>, the following message is displayed. “******” represents the last six digits of the MAC address of the EOS-1D X you are connecting. Users of EOS Utility Ver. 2.14 or later: Go to step 6. the pairing software. 4 StartNormally, it is installed in the same location as EOS Utility. X When the pairing software starts up, an icon is displayed in the task bar.
Configuring EOS Utility Communication Settings the pairing software icon. 5 Click X Detected cameras are listed. If a camera is already connected, it is not displayed in the list. the camera to connect to 6 Select and click [Connect]. If multiple cameras are displayed, identify the camera to connect to by its [MAC address] or [IP address]. You can check the [MAC address] and [IP address] by accessing [Confirm settings] in the menu (p.70). [OK].
Configuring EOS Utility Communication Settings the settings. 8 Save Press <0> and turn the <5> dial to select the set number, and then press <0>. After you turn the <5> dial to select [OK] and press <0>, the connection wizard closes and EOS Utility starts up. X The lamp on the camera lights up in green. The EOS Utility network settings are now complete.
Using EOS Utility For EOS Utility instructions, refer to the Software Instruction Manual (PDF). The motion of moving subjects may not be displayed smoothly depending on the image transmission speed of the wired LAN.
4 Remote Capture Using WFT Server Using a web browser, you can view images recorded on a memory card in the camera and download them to a computer. Additionally, you can shoot remotely over a wired LAN. Note that bulb, mirror lockup, and movie shooting are not supported.
Configuring WFT Server Communication Settings These instructions are continued from Chapter 1. Press <0> and turn the <5> dial to select the set number, and then press <0>. Press <0> again. After the connection wizard closes, the display will return to the menu screen. X The lamp on the camera lights up green. Setting up an Account Enter a login name and password to access the camera from a computer. The login name and password you specify here are used on the computer when connecting to the camera.
Configuring WFT Server Communication Settings 2 Turn the <5> dial to select [WFT server settings], and then press <0>. 3 Turn the <5> dial to select [WFT account], and then press <0>. When changing the port number, turn the <5> dial to select [Port number] and press <0>. Note that there is normally no need to change the port number (80). 4 Select a user number. With WFT Server, you can connect the camera to up to three computers.
Displaying WFT Server In the web browser, display the WFT Server screen for EOS-1D X operations. Make sure you have already established a connection between the camera and computer. 1 Start the web browser. First, start Internet Explorer or another web browser. the URL. 2 Enter In the address bar, enter the IP address assigned to the camera. Press the key. the [Login name] and 3 Enter [Password] settings. Enter the login name and password as specified in the procedure on page 51.
Displaying WFT Server the language. 4 Select Select a language at the bottom of the screen. JavaScript supported JavaScript not supported If you don’t know the URL (IP address) You can check the URL (IP address) by accessing [Confirm settings] in the menu (p.70).
Viewing Images You can browse the images recorded on the camera’s memory card. 1 Click [Viewer]. X The image viewing screen is displayed. the memory card. 2 Select Click [CF1] or [CF2]. Click the [DCIM] folder and select the folder containing the images.
Viewing Images an image. 3 Select To view another image, click the < > buttons or jump to other pages. In JavaScript-compatible web browsers, you can specify how many thumbnails are shown per screen by clicking the pull-down list in the upper-right corner of the screen.
Viewing Images images to the 4 Download computer. Click a thumbnail. X The image is displayed at a larger size. To download the image to your computer, click < >. Click [Return] to return to the image viewing screen. Although actual RAW images and movies are not displayed here, they can be downloaded to the computer in the same way as JPEG images.
Remote Capture [Camera control] Set up the camera for Live View shooting beforehand. Note that remote capture of movies is not supported. For web browsers that do not support JavaScript, see page 63, “Remote Capture”. 1 Click [Camera control]. X The advanced capture screen is displayed.
Remote Capture [Camera control] ① ② ③④ ⑤ ⑥ ⑫ ⑬ ⑲ ⑭ ⑦ ⑧ ⑨ ⑩ ⑪ ⑮ ⑯ ⑰ ⑱ ① Battery check ② Drive mode ⑪ Quality ⑫ Shooting mode ③ Number of possible shots ④ AF mode ⑬ White balance ⑭ Metering mode ⑤ Release button ⑥ AF/MF switch ⑮ Menu ⑯ Live View shooting button ⑦ Shutter speed ⑧ Aperture ⑰ Manual focus button ⑨ ISO speed ⑩ Exposure compensation Live View image size switching ⑱ button ⑲ Live View image screen * Items that cannot be set via WFT Server are shaded on the screen.
Remote Capture [Camera control] the lens focus mode switch to 2 Set . Click the release button (⑤). When you let go of the button, the camera autofocuses and the picture is taken. With One-Shot AF, the picture is not taken if focus is not achieved. Display the Live View image and focus manually as described in the next steps. the Live View image. 3 Display Click the Live View shooting button ⑯ ⑱ (⑯). X The AF/MF switch (⑥) is set to , and the Live View image is displayed.
Remote Capture [Camera control] adjust the focus. 4 Manually Click the buttons < >, < >, < >, < >, < >, and < > to adjust the focus. Note that autofocus is not supported during the Live View image display. To focus closer, click < >, < >, or < >. To focus farther away, click < >, < >, or < >. Three levels of focus adjustment are available. < >< > : Largest increment < >< > : Intermediate increment < >< > : Smallest increment the shooting functions.
Remote Capture [Simple control] Set up the camera for Live View shooting beforehand. Note that remote capture of movies is not supported. For web browsers that do not support JavaScript, see page 63, “Remote Capture.” 1 Click [Simple control]. X The basic capture screen and the Live View image are displayed.
Remote Capture [Simple control] adjust the focus. 2 Manually Set the lens focus mode switch to . Click the buttons < < >, < >, < to adjust the focus. >, < >, >, and < > 3 TakeClickthethepicture. release button. When you let go of the button, the picture is taken. X The captured image is now displayed. Captured images are stored on the camera’s memory card. To download images to your computer, see page 54, and use the [Viewer] function.
Remote Capture The following instructions are for remote capture with web browsers that do not support JavaScript. Set up the camera for Live View shooting beforehand. Note that remote capture of movies is not supported. 1 Screen Release button Click [Capture]. X The capture screen is displayed. The Live View image is not displayed. picture. 2 TakeSetthe the lens focus mode switch to . Adjust the focus on the camera. Click the release button. When you let go of the button, the picture is taken.
Remote Capture images to the 3 Download computer. Click the image. X The image is displayed at a larger size. To download the image to your computer, click < >. Click [Return] to return to the capture screen. Although actual RAW images are not displayed here, they can be downloaded to the computer in the same way as JPEG images.
5 Using the Camera as a Media Server Images on a memory card in the camera can be viewed over a wired LAN on a television. This function requires a DLNA*-compatible television, digital photo frame, or similar media player. (Subsequently, this equipment is collectively referred to as the media player.
Configuring Media Server Communication Settings These instructions are continued from Chapter 1. Press <0> and turn the <5> dial to select the set number, and then press <0>. Press <0> again. After the connection wizard closes, the display will return to the menu screen. The media server network settings are now complete.
Displaying Captured Images on a Television Operate the media player controls to display images recorded on the camera’s memory card on a television. Note that RAW images and movies cannot be displayed. The following operations are performed on the media player. For details, refer to the instruction manual for the media player. 1 Display the media player setting screen on your television. Using the media player functions, display the < EOS1D> (media server) icon on the television.
Displaying Captured Images on a Television EOS1D the < 2 Select server) icon. EOS1D> (media Selecting the < EOS1D> icon will display an icon of the memory card. After you select this icon, you can select folders and images. Select an image to display it at a larger size on the television. For details, refer to the instruction manual for the media player. IMG_0001.JPG 02/28/2012 EOS 1D CF 02/28/2012 100EOS1D 02/28/2012 1-100 02/28/2012 IMG_0002.JPG IMG_0003.
6 Managing Settings Information 69
Checking Settings Check the network settings as follows. 1 Select [Communication settings]. [Network settings]. 2 Select Once [Communication func] is set to [Enable], you can select [Network settings]. 3 Select [Set up]. 4 70 Select [Confirm settings]. X The settings are displayed.
Checking Settings Example of FTP transfer and wired LAN settings 71
Changing Settings Settings originally completed using the connection wizard can be changed as follows. You can also change IP security settings (IPsec) that cannot be set using the connection wizard, as well as other settings, such as when an image with the same file name as an existing file is sent to the FTP server (p.73). 1 Select [Communication settings]. [Network settings]. 2 Select Once [Communication func] is set to [Enable], you can select [Network settings]. 3 Select [Set up].
Changing Settings the settings number. 5 Select Select the settings number that identifies the LAN settings. [Change]. 6 Select After selecting [Change settings name], you can rename and change the settings. the item to change. 7 Select Select the desired item from [LAN type], [TCP/IP], or [FTP server], and change the setting. IP Security (IPsec) Configured in [TCP/IP] [Security]. IPsec is a set of standards for encrypted communication over the Internet.
Changing Settings Directory Structure of the Target Folder Configured in [FTP server] [Directory structure]. Selecting [Camera] automatically creates a folder structure matching that of the camera’s (such as A/DCIM/100EOS1D) in the server’s root folder for image storage. If you have created a subfolder in the root folder by changing the [Target folder] setting, a folder structure such as A/DCIM/100EOS1D is automatically created in that folder for image storage.
Changing Settings Passive Mode Configured in [FTP server] [Passive mode]. Enable this setting in network environments protected by a firewall. If an Error 41 occurs (“Cannot connect to FTP server”), setting passive mode to [Enable] may enable access to the FTP server. Preventing Changes to Settings To prevent accidental changes to LAN settings, set [Protect settings] to [On].
Saving and Loading Settings Network settings can be saved on a memory card for use with other cameras. Saving Settings 1 Select [Communication settings]. [Network settings]. 2 Select Once [Communication func] is set to [Enable], you can select [Network settings]. 3 Select [Set up]. 4 Select [LAN settings].
Saving and Loading Settings the settings number. 5 Select Select the settings number that identifies the LAN settings. 6 Select [Change]. 7 Select [Save settings]. [Save]. 8 Select X The settings are now saved as a file on the memory card. The settings are saved as a file (WFTNPF**.NIF) in the area of the memory card shown when the card is opened (in the root directory). The file name is determined automatically by the camera: WFTNPF, followed by a number (01 to 99) and the extension NIF.
Saving and Loading Settings Loading Settings Load settings files stored on a memory card as follows. Make sure the settings file is saved in the folder shown when the memory card is opened (that is, the root directory). 1 Select [Load settings]. the settings file. 2 Select X Select a settings file that matches your network environment. the settings file. 3 Load X Information from the settings file is loaded into the selected settings number.
7 Synchronizing the Camera Time Set the master camera time on up to 10 slave cameras, as needed. Note that even after synchronization, there will be a slight margin of error between master and slave camera time of ±0.05 seconds, at most.
Synchronizing the Time Steps 1–5 are the same on master and slave cameras. Connect the EOS-1D X cameras to each other with a LAN cable. When there are multiple slave cameras, connect them to a hub with LAN cables, and connect the hub to the master camera with a LAN cable. 1 On the [53] tab, select [Communication settings]. [Network settings]. 2 Select Once [Communication func] is set to [Enable], you can select [Network settings]. [Communication mode] to 3 Set [Disconnect].
Synchronizing the Time [Sync time between 4 Select cameras]. X Select [OK] on the next screen displayed, shown below. [Wired]. 5 Select After selecting [Wired], select [OK]. Steps up to this point are the same on master and slave cameras. up the master camera. 6 SetAfter configuring the master camera settings following steps 1–5, select [Master]. X When the next screen is displayed, the master camera is ready. Go to step 7 to set up the slave cameras.
Synchronizing the Time up the slave cameras. 7 SetAfter configuring the slave camera settings following steps 1–5 on the preceding pages, select [Slave]. X Select [OK] on the next screen displayed, shown below. To set the time on multiple slave cameras, follow these steps on each slave camera. The master camera screen shown in step 8 indicates the number of slave cameras. the master camera, select 8 On [OK]. Check the number of slave cameras, and then select [OK].
8 Troubleshooting 83
Handling Error Messages If wired LAN errors are displayed on the camera LCD monitor, refer to the examples of corrective actions in this chapter to eliminate the cause of the error. In case of errors, the lamp on the camera blinks. The error details can also be checked on the [53] tab under [Communication settings] [Network settings] [Error description]. 11 (p.85) 12 (p.85) 21 (p.85) 22 (p.86) 23 (p.87) 24 (p.88) 25 (p.89) 41 (p.91) 42 (p.93) 43 (p.93) 44 (p.94) 45 (p.94) 46 (p.
Handling Error Messages 11: Connection target not found Is EOS Utility ready for pairing? X Check that EOS Utility is ready for pairing (p.44). 12: Connection target not found Is the target computer on? X Turn on the target computer and wait for a while.
Handling Error Messages Is the DHCP server functioning correctly? X Check the DHCP server settings to make sure it is functioning correctly as a DHCP server. X If applicable, ask your network administrator to ensure that the DHCP server can be used. 22: No response from DNS server What to check on the camera Is the camera’s network setting set to [Auto setting], or its IP address setting set to [Auto assign]? X If you are not using a DNS server, set the camera’s DNS address setting to [Disable] (p.17).
Handling Error Messages Is the DNS server functioning correctly? X Check the DNS server settings to make sure the server is functioning correctly as a DNS server. X If applicable, ask your network administrator to ensure that the DNS server can be used. What to check on the network as a whole Does your network include a router or similar device that serves as a gateway? X If applicable, ask your network administrator for the network gateway address and enter it on the camera (p.17, 97).
Handling Error Messages 24: No response from proxy server What to check on the camera The camera’s proxy server setting is [Enable]. Does the error occur under this setting? X If you are not using a proxy server, set the camera’s proxy server setting to [Disable] (p.23). Do the camera’s [Address setting] and [Port No.] settings match those of the proxy server? X Configure the camera’s proxy server address and port number to match those of the proxy server (p.22).
Handling Error Messages What to check on the network as a whole Does your network include a router or similar device that serves as a gateway? X If applicable, ask your network administrator for the network gateway address and enter it on the camera. X Make sure the gateway address setting is correctly entered on all network devices, including the camera.
Handling Error Messages What to check on the DHCP server Is the DHCP server on? X Turn the DHCP server on. Are the DHCP server settings for IP addresses and the corresponding names correct? X On the DHCP server, make sure IP addresses and the corresponding names are entered correctly. Is the DHCP server functioning correctly? X Check the DHCP server settings to make sure it is functioning correctly as a DHCP server. X If applicable, ask your network administrator to ensure that the DHCP server can be used.
Handling Error Messages 41: Cannot connect to FTP server What to check on the camera On the camera, does the FTP server’s IP address setting match the server’s actual address? X Configure the IP address on the camera to match the actual FTP server address (p.22). On the camera, does the [Port number setting] for the FTP server match the actual port number of the FTP server? X Configure the same port number (usually 21) on the camera and FTP server.
Handling Error Messages Is the FTP server on? X Turn the FTP server on. The server may have been turned off because of an energy-saving mode. On the camera, does the FTP server’s IP address setting (in [Address]) match the server’s actual address? X Configure the IP address on the camera to match the actual FTP server address (p.22). Is a firewall or other security software enabled? X Some security software uses a firewall to restrict access to the FTP server.
Handling Error Messages What to check on the network as a whole Does your network include a router or similar device that serves as a gateway? X If applicable, ask your network administrator for the network gateway address and enter it on the camera (p.17). X Make sure the gateway address setting is correctly entered on all network devices, including the camera.
Handling Error Messages 44: Cannot disconnect FTP server. Error code received from server. This error occurs if the camera fails to disconnect from the FTP server for some reason. X Turn the FTP server and camera off and on. 45: Cannot login to FTP server. Error code received from server. What to check on the camera On the camera, is the [Login name] entered correctly? X Check the login name for accessing the FTP server. The setting is case-sensitive, so check upper- and lower-case characters.
Handling Error Messages 46: For the data session, error code received from FTP server What to check on the FTP server The connection was terminated by the FTP server. X Restart the FTP server. Do the user rights for the FTP server allow reading, writing, and log access? X Configure the FTP server’s user rights to allow reading, writing, and log access.
Handling Error Messages 73: Could not synchronize the time Are you following the correct procedure to establish a connection between the master and slave cameras? X Operate the master and slave cameras by following the correct instructions (p.80-82). 81: Wired LAN connection lost Is the LAN cable securely connected? X Reconnect the LAN cable between the camera and server. Because the cable may be severed, try using another cable to connect the devices. Is the hub or router on? X Turn on the hub or router.
Checking Network Settings Windows In Windows, open the [Command Prompt], input ipconfig/all, and press the key. The IP address assigned to the computer is displayed, as well as the subnet mask, gateway, and DNS server information. To avoid using the same IP address for the computer and other devices on the network when configuring the IP address assigned to the camera (page 17), change the rightmost numbers here.
9 Reference 99
Creating and Registering Captions Follow these steps to create captions and register them on the camera, as described in “Adding a Caption Before Transfer” (p.32). When creating and registering captions, use a computer on which EOS Utility is installed. Before you start, use the USB cable provided with the camera to connect the camera to the computer.
Creating and Registering Captions the captions. 3 Enter Enter up to 31 characters (in ASCII format). To acquire caption data stored on the camera, select [Load settings]. the captions on the 4 Register camera. Select [Apply to camera] to register your new captions on the camera.
When Using EOS Utility 3 or Later 1 Start EOS Utility and select [Camera settings]. X The camera settings screen is displayed. [WFT Captions]. 2 Select X The screen for caption creation is displayed. the captions. 3 Enter Enter up to 31 characters (in ASCII format). To acquire caption data stored on the camera, select [Load settings]. the captions on the 4 Register camera. Select [Apply to camera] to register your new captions on the camera.
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Index A Account...........................................50 Authentication .................................73 Auto power off.................................12 B Batch transfer .....................34, 36, 38 Browser...........................................52 C Camera control ...............................57 Caption ...........................................32 Connection......................................12 D DHCP server...................................17 Digital photo frame...................
Index Storage ...........................................42 Subnet mask ...................................17 Synchronizing camera time.............79 T Target ..............................................23 Target folder ....................................74 Television ..................................65, 67 Transfer after shooting ....................34 Transfer history ...............................40 Transfer with SET ...........................31 Transferred images .........................
Wired LAN Instruction Manual E CPX-E011-003 © CANON INC.
