User manual

What to check on the FTP server
Is the FTP server working correctly?
• Configure the computer correctly to function as an FTP server.
• If applicable, ask your network administrator for the FTP server address and port
number, then set them on the camera.
Is the FTP server on?
• Turn on the FTP server. The server may have been turned off because of an
energy-saving mode.
On the camera, does the FTP server's IP address setting (in [Address]) match the
server's actual address?
• Configure the IP address on the camera to match the actual FTP server address
( ).
Is the FTP server configured to restrict access to only some IP addresses?
• Check the camera's IP address in [Confirm settings] ( ) and change the FTP
server settings.
Is a firewall or other security software enabled?
• Some security software uses a firewall to restrict access to the FTP server. Change
the firewall settings to allow access to the FTP server.
• You may be able to access the FTP server by setting [Passive mode] to [Enable]
on the camera ( ).
Are you connecting to the FTP server via a broadband router?
• Some broadband routers use a firewall to restrict access to the FTP server. Change
the firewall settings to allow access to the FTP server.
• You may be able to access the FTP server by setting [Passive mode] to [Enable]
on the camera ( ).
What to check on the proxy server
Is the proxy server on?
• Turn on the proxy server.
Is the proxy server working correctly?
• Check the proxy server settings to make sure the server is working correctly as a
proxy server.
• If applicable, ask your network administrator for the proxy server's address setting
and port number, then set them on the camera.
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