FAXPHONE B640 Electronic User’s Manual
How to Use this User's Guide Before you use this User’s Guide, read this list of symbols, terms and abbreviations to become familiar with them. A complete glossary of terms is included at the end of this guide. • Document The original sheet(s) of paper you send, receive or copy with your FAXPHONE. • Menu A list of options or features from which you select an item to set up or change. • Numeric buttons The round buttons on the operation panel with digits 0 through 9, and # on them.
Welcome Thank you for choosing the Canon FAXPHONE® B640 Bubble JetTM facsimile. The compact, upright design of the FAXPHONE B640 means it takes up less space in your work area. And the Bubble Jet print mechanism uses cut-sheet plain paper, so you get crisp reproductions of your fax documents and copies. The FAXPHONE B640 has a number of features that make it ideal for small to medium-sized offices with a single telephone line.
Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon FAXPHONE B640 Bubble Jet facsimile.
IN CASE OF EQUIPMENT MALFUNCTION Should any malfunction occur which cannot be corrected by the procedures described in this User’s Guide, disconnect the equipment from the telephone line or unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Canon provides experienced support personnel to help you in every way. CANON COMPUTER SYSTEMS CUSTOMER CARE CENTER World Wide Web: http://www.ccsi.canon.
Important safety instructions 1 Read these safety instructions and refer to them later if you have any questions. 2 Follow all warnings and instructions marked on the FAXPHONE B640. 3 Place the FAXPHONE on a level surface. Do not place it on an unstable cart, stand, or table. If the FAXPHONE B640 falls, serious damage could occur. 4 Do not use the FAXPHONE B640 near water. 5 Slots and openings on the cabinet and on the back or bottom are provided for ventilation.
Users in Canada PRE-INSTALLATION REQUIREMENTS FOR CANON FACSIMILE EQUIPMENT A. Location Supply a suitable table, cabinet, or desk. See specifications (p. 103) for unit’s dimensions and weight. B. Order Information 1. Provide only a single line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.) 2. Order an RJ11-C modular jack (USOC code), which should be installed by the phone company.
Precautions General _________________________________________ Make sure the place where you set up the FAXPHONE satisfies the following conditions: Over 90.5°F (32.5°C) Under 50°F (10°C) • Use the FAXPHONE only within the following temperature and humidity ranges. Ambient temperature: 50°F to 90.5°F (10°C to 32.5°C) Ambient humidity: 10% to 80% RH (no condensation) • Keep your FAXPHONE out of direct sunlight, as this can damage the unit. \ • Do not lift the FAXPHONE by the operation panel.
Precautions • Place the FAXPHONE on a level surface. • Do not remove the BJ cartridge from the unit unless it needs to be replaced, or when transporting the FAXPHONE. Removing the cartridge and leaving the print head unprotected will cause it to dry out and become unusable. • Do not place the FAXPHONE on the edge of a desk to prevent received documents from falling onto the floor. • Certain table surfaces may prevent received documents from sliding out smoothly, resulting in paper jams.
Table of Contents How to Use this User's Guide Welcome ........................................................................ iii Features ......................................................................... iii Disclaimer ................................................................................................. iv Users in the U.S.A. .................................................................................. iv Important safety instructions .............................................
Table of Contents Registering the date and time .............................................................. 36 Registering your telephone/fax number and name .......................... 37 Registering One-touch Speed Dialing numbers and names ............................................................... 39 Registering Coded Speed Dialing numbers and names ............................................................... 41 3. HANDLING DOCUMENTS 4. MAKING COPIES 5. SENDING FAXES Preparing documents ...
Table of Contents 7. SETTINGS AND ACTIVITY REPORTS User menu settings ..................................................... 70 Settings ........................................................................ 73 8. SOLUTIONS TO COMMON PROBLEMS Paper jams .................................................................... 86 How to change a setting ....................................................................... 73 Activity reports ............................................................
1 1 SETTING UP Unpacking ..................................................................... 2 Removing the shipping materials .......................................................... 3 Assembling the FAXPHONE .........................................4 Attaching components ............................................................................ 4 Connecting the AC power cord .............................................................. 5 Loading the paper .......................................
Unpacking As you unpack the FAXPHONE, save the carton and packing material in case you want to move or ship the unit in the future. Carefully remove all items from the box. ❚ It is best to have someone hold the box while you lift the FAXPHONE and its protective packaging out of the carton.
Unpacking If any of these items are damaged or missing, please contact the Canon Computer Systems Customer Care Center. See p. iii. ❚ Be sure to fill out your Registration card and send it or fax it to Canon Computer Systems, Inc. (See the Registration card for details.) Also, save your sales receipt for proof of purchase.
Assembling the FAXPHONE To see how the FAXPHONE looks fully assembled, see Main components of the FAXPHONE, p. 28. Attaching components _________________________ ■ Paper Tray Make sure the paper lever is in the position . Then place the paper tray into the FAXPHONE, making sure the two knobs fit in the appropriate slots on the FAXPHONE. This symbol indicates the use of a function (envelope printing) not available with this model.
Assembling the FAXPHONE ■ Faceplate Fit the 4 tabs of the faceplate into the corresponding slots around the One-touch button area. 1 The faceplate may be installed on the FAXPHONE. If you cannot find the faceplate, check the One-touch button area of the FAXPHONE. Connecting the AC power cord _________________ Plug the FAXPHONE into a 120 volt AC 60 Hz three-wire grounded outlet. 1 Plug the power cord connector into the rear of the unit.
Loading the paper Selecting the right kind of paper _______________ The quality of the paper you use affects the print quality of the FAXPHONE. Using paper that meets the following specifications will ensure the best possible printing results. Quality Use plain bond, typewriter quality without curls, folds, or rough edges. Weight 17 – 24 lbs (64 g/m2 – 90 g/m2) Thickness 0.003" – 0.005" (0.08 mm – 0.12 mm) Storage 64°F to 75°F (18°C to 24°C) 40% to 60% relative humidity.
Loading the paper 3 Line up the right edge of the stack of paper against the right edge of the paper tray and insert it halfway into the paper tray. 4 Holding the stack of paper, squeeze and slide the paper guide until it touches the left edge of the stack of paper. 1 Make sure the stack of paper does not exceed the paper limit mark on the right side of the feeder. 5 Complete inserting the stack of paper into the paper tray until it stops. 6 Replace the paper tray cover.
Installing the BJ cartridge The first time you set up the FAXPHONE, you have to install the BX-3 BJ FAX cartridge before you can begin receiving and copying documents. BJ cartridge guidelines _________________________ Use only the Canon BX-3 BJ FAX cartridge with the FAXPHONE B640. The actual amount of ink that you use will vary depending on the print density of a page.
Installing the BJ cartridge Handling the BJ cartridge_______________________ • Leave the BJ cartridge in its packaging until you are ready to use it to prevent it from drying out. 1 • Store BJ cartridges out of the reach of children; the ink contains isopropyl alcohol 67-63-0. • Replace the BJ cartridge after one year of use or if the print is not clear or is missing, even after trying five successive head cleanings. • Never remove the BJ cartridge unless you are going to replace it.
Installing the BJ cartridge ______________________ 1 Open the front cover of the FAXPHONE. 2 Raise the green cartridge release lever up. Thickness lever Make sure the paper thickness lever is set to the paper position (left position). 3 10 Remove the print head cap from the BJ cartridge. 4 Pull off the protective orange tape.
Installing the BJ cartridge 5 Insert the BJ cartridge. Align the slot in the cartridge with the yellow post in the FAXPHONE. The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly to the left in the loaded position. 7 Close the front cover of the FAXPHONE. 6 Lower the cartridge release lever down until you hear a click to lock the cartridge in place.
8 The FAXPHONE automatically prints a test page. The FAXPHONE prints a test page every time you insert a BJ cartridge. When the BJ cartridge is properly installed, the test printout should look as shown above. White streak If the printout has white streaks as shown above, try cleaning the print head. See Cleaning the BJ cartridge print head, p. 90. If the problem persists after cleaning, try reinstalling the BJ cartridge.
Connecting the phone line Connecting to the wall jack ____________________ 1 You need an RJ11-C type (modular) wall jack to connect the FAXPHONE to the telephone system. Contact your local telephone company to install this type of jack if you do not have one. 1 Connect one end of the supplied telephone line to the jack marked on the rear of the FAXPHONE. 2 Connect the other end of the line to your wall telephone jack.
Setting the TEL LINE TYPE _____________________ Your FAXPHONE is factory set to work with touch tone telephone lines. If you have a pulse line, you will need to change the telephone line setting as follows. 1 Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. SELECT MENU TEL REGISTRATION 2 Use [ ] or [ ] to select USER SETTINGS. ▼ Press [START/COPY]. USER SETTINGS SET DATE 3 Use [ ] or [ ] to select TEL LINE TYPE. ▼ Press [START/COPY].
Setting up to receive faxes Selecting the receiving mode ___________________ 1 Before you set up the receiving mode on your FAXPHONE, you should determine how you plan to use your FAXPHONE: ❚ Are you able to dedicate the use of one telephone line to the FAXPHONE only to receive document transmissions from other fax machines? If yes, choose Fax Only Mode (see below).
■ Distinctive Ring Pattern Detection (DRPD) Feature (See p. 21) Some companies offer a distinctive ring pattern (DRP) service that allows you to assign two or more telephone numbers with distinctive ring patterns to a single telephone line. By subscribing to such a service, you can have both a fax number(s) and a telephone number(s) for your FAXPHONE using only one phone line.
Setting up to receive faxes Fax/Tel Mode ____________________________________ If you only have one phone line in your office, you can set the FAXPHONE to receive both documents and telephone calls. You need to have an extension phone connected to your FAXPHONE for this mode. See p. 13. 1 ■ Setting Fax/Tel Mode The FAXPHONE is set up at the factory to this mode. You only need to follow this procedure if you have changed the factory setting.
Manual Mode ___________________________________ You may want to set your FAXPHONE to Manual Mode if you want to personally monitor every call, whether from a fax machine or a person. You need to have an extension phone connected to your FAXPHONE for this mode. See p. 13. ■ Setting Manual Mode Set to Manual Mode if you want to personally monitor every incoming call. 1 2 Press [RECEIVE MODE] until “Manual Mode” appears on the LCD. Press [START/COPY].
Setting up to receive faxes Ans. Machine Mode _____________________________ Use Ans. Machine Mode if you have an answering machine connected to the FAXPHONE. By setting this mode, you can receive documents automatically, and messages from people calling when you are out. See p. 13 for details on connecting an answering machine to your FAXPHONE. 1 ■ Recording the outgoing message When recording a message... ❚ Try to keep your message to less than 15 seconds long.
3 4 20 Set your answering machine to answer. ❚ The FAXPHONE allows the answering machine to answer, then listens for a fax tone, and switches to receive mode automatically if it detects the tone. ❚ If the FAXPHONE runs out of paper or ink, it receives the document and stores it in memory. To print out documents in memory, see pp. 67 and 68. When not in use, turn the answering machine off and switch to Fax/Tel Mode, Manual Mode, or Fax Only Mode using [RECEIVE MODE] .
Distinctive Ring Pattern Detection (DRPD) feature Some phone companies offer a distinctive ring pattern (DRP) service whereby they assign two or more telephone numbers with distinctive ring patterns to a single telephone line. If your phone company offers such a service, you can have both a fax number(s) and a telephone number(s) for your FAXPHONE using only one telephone line. 1 Your FAXPHONE will automatically detect incoming calls.
Turning on DRPD and assigning a setting to a ring pattern 1 Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. SELECT MENU TEL REGISTRATION 2 Use [ ] or [ ] to select RX SETTINGS. ▼ Press [START/COPY]. RX SETTINGS ECM RX 3 Use [ ] or [ ] to select DRPD ▼ Press [START/COPY]. DRPD OFF 4 Use [ ] or [ ] to select ON. ▼ ON Press [START/COPY]. Wait a second for NORMAL RING to appear.
Distinctive Ring Pattern Detection (DRPD) feature 5 Use [ ] or [ ] to select a ring pattern. ❚ ❚ ❚ ❚ ❚ NORMAL RING DOUBLE RING SHORT-SHORT-LONG SHORT-LONG-SHORT OTHER RING TYPE ▼ NORMAL RING 1 ▼ When the pattern you want to set is displayed, press [START/COPY]. NORMAL RING TEL 6 Use [ ] or [ ] to select TEL, FAX or FAX/TEL SWITCH. FAX ❚ TEL ❚ FAX ❚ FAX/TEL SWITCH ▼ ▼ When the setting you want to set is displayed, press [START/COPY]. Wait a second for DOUBLE RING to appear.
How DRPD responds to calls ___________________ When there is an incoming call, the FAXPHONE checks the incoming ring pattern and determines the type of pattern being received. The FAXPHONE may require up to 10 seconds to determine the pattern type, and during this time the FAXPHONE does not ring. After the pattern is detected, the FAXPHONE reacts according to how you registered the setting. Your Setting Incoming Call From Fax From Telephone FAX Receives the fax document Answers as a fax machine.
Distinctive Ring Pattern Detection (DRPD) feature If you use a receiving mode other than automatic receiving with the DRP service: ■ FAXPHONE set to Manual Mode (“Manual” displayed on the LCD) 1 When you receive a call over any of the numbers in the DRP system, the FAXPHONE rings with the appropriate pattern you registered. Pick up the handset of the connected extension phone. ❚ If the call is from a person, talk normally. ❚ If you hear a slow beep, press [START/COPY] to receive a fax.
2 PREPARING TO USE YOUR FAXPHONE 2 Main components of the FAXPHONE ......................... 28 Front view ................................................................................................ 28 Rear view ................................................................................................. 29 FAXPHONE controls — the Operation Panel .............. 30 Registering your name and number ........................... 32 Moving through the main menus ......................................
Main components of the FAXPHONE Front view ______________________________________ Extension (For use with legal-size documents) Automatic document feeder (ADF) Paper tray cover/ document tray Document guide Paper tray Operation panel (Use the operation panel buttons to operate the FAXPHONE.
Main components of the FAXPHONE Rear view _______________________________________ 2 Power cord connector Telephone line jack Extension phone jack 29
FAXPHONE controls — the Operation Panel Numeric buttons Use the numeric buttons to enter phone numbers when dialing. These buttons can also be used to enter text, numbers, and symbols when registering names. + (#) When registering your fax number, press to enter a plus (+). TONE Press to temporarily set your FAXPHONE to send a tone signal when using pulse dialing. Press and CLEANING Press to clean the BJ cartridge print head.
FAXPHONE controls — the Operation Panel RECEIVE MODE LCD Display Displays messages and prompts during operation. Displays selectable functions, numbers, and names when registering information. Four modes are available: Fax Only Mode: Answers calls as fax calls automatically. Ans. Machine Mode: Receives documents and passes calls to an answering machine. Fax/Tel Mode: Receives both documents and telephone calls. Manual Mode: Receives calls manually.
Registering your name and number You should now register the time, date, and your name and fax number, which will appear at the top of every page you send. In accordance with recent amendments to the FCC rules governing the use of facsimile equipment, you are now required to include your fax number, your name or company name and the date and time of the fax you are sending every time that you send a fax. Please follow the setting instructions in this manual in order to comply with this requirement.
Registering your name and number 5 After selecting or entering a value, press [START/COPY]. 6 Repeat steps 4 and 5 as needed. 7 When the operation is complete, press [STOP]. DATA ENTRY OK 2 Registration ends and the FAXPHONE returns to standby mode. After 60 seconds of no operation panel input, the FAXPHONE returns to standby mode and any unregistered changes are lost.
Entering a name _________________________________ Whenever you register a fax number or a telephone number, you can assign a name to that number. To enter a name from the operation panel, you use the numeric buttons to create alphanumeric characters. Each button has a certain letter group plus a digit assigned to it; an uppercase set followed by a lowercase set of characters and then a digit. Each press of the button steps to the next character in the group.
Registering your name and number 5 The next character is a digit. Press the numeric button corresponding to the digit. (For digits other than 0 and 1, press repeatedly until the digit appears.) BIG 1 6 Press 1 once. After entering a name, press [START/COPY]. 2 ❚ You can enter up to 16 characters in a name. ❚ To enter a space between characters, press [SPACE] or move the cursor to the right using [ ].
Registering the date and time ___________________ Follow the steps below to set the date and time for your FAXPHONE. The date and time appear in the LCD display as well as on the documents you send. 1 Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. SELECT MENU TEL REGISTRATION 2 Use [ ] or [ ] to select USER SETTINGS. USER SETTINGS ▼ Press [START/COPY]. SET DATE 3 Press [START/COPY].
Registering your name and number 7 Enter the time using the numeric buttons. Set the time using the 24-hour clock system. Precede single digits with a zero. Example: 07:30 = 7:30 a.m. 17:05 = 5:05 p.m. 8 9 08:15 2 Press [START/COPY] when you finish entering the new time. DATA ENTRY OK Press [STOP]. Registration ends and the FAXPHONE returns to standby. Registering your telephone/fax number and name Follow the steps below so that your fax number and name appear on the top of each document you send.
3 Use [ ] or [ ] to select ENTER YOUR TEL. ENTER YOUR TEL ▼ Press [START/COPY]. TEL= 4 Enter your fax number (up to 20 digits) using the numeric buttons. You can enter a plus sign (+) or space to make your number easier to read. To enter a plus sign (+), press [#]. To make a correction, press [CLEAR] and re-enter the number. 5 TEL= 1234 5678 (+) Press [START/COPY] when you finish entering your fax number. Wait a second for USER NAME to appear. DATA ENTRY OK USER NAME 6 Press [START/COPY].
Registering One-touch Speed Dialing numbers and names The quickest way to dial a fax number is to use One-touch Speed Dialing. This allows you to dial a number by pressing a single button. Before you can use One-touch Speed Dialing, you must register the receiving number with your FAXPHONE. One-touch Speed Dialing assigns a fax number (up to 50 digits) to a One-touch Speed Dialing button (01 to 10).
6 Press [START/COPY] to register the number. Wait a second for 1-TOUCH SPD NAME to appear, followed by 03=_. DATA ENTRY OK 1-TOUCH SPD NAME 03=_ 7 Enter the party’s name (up to 16 characters) using the numeric buttons. 03=CANON See Entering a name, p. 34. Correct errors by pressing [CLEAR] and re-entering the name. 8 Press [START/COPY] to register the name. DATA ENTRY OK 04= 9 To assign additional One-touch Speed Dialing numbers, start from step 4 . To finish, press [STOP].
Registering Coded Speed Dialing numbers and names To dial a fax number at the press of three buttons, use Coded Speed Dialing. Each twodigit (01-20) Coded Speed Dialing number can contain a fax number. You can register up to 20 locations with each number containing up to 50 digits. You can also register the name of the party (up to 16 characters); the name appears on the printout of the Coded Speed Dialing list. See Coded Speed Dialing list, p. 81. 2 1 Press [FUNCTION].
3 3 HANDLING DOCUMENTS Preparing documents ................................................. 44 Types of documents you can scan ...................................................... 44 Loading the document ........................................................................... 45 Setting the resolution and density .......................................................
Preparing documents Types of documents you can scan ______________ ■ Size The FAXPHONE can scan standard letter, legal or A4 size documents. ■ Thickness Each sheet of the document should be of the same thickness and between 0.003 inch and 0.005 inch (0.08 mm - 0.13 mm) thick with a paper weight between 20 to 24 lbs (75 to 90 g/m2). ■ Effective image size The actual scanned image size for the FAXPHONE is shown below. The 0.04 inch (1.0 mm) margin on either side of the sheet and the 0.08 inch (2.
Preparing documents Loading the document __________________________ 1 For a multipage document, tap the document on a flat surface to even the stack. 2 Insert the document face-down and head first into the Automatic Document Feeder until you hear a beep. 3 You can load up to 20 letter size, 10 legal size or 20 A4 size sheets at a time into the Automatic Document Feeder (ADF). 3 The FAXPHONE automatically feeds the pages one by one from the bottom.
■ Adding pages to the document You can load up to 20 letter size, 10 legal size or 20 A4 size sheets at a time into the Automatic Document Feeder. For longer documents, wait until the twentieth sheet has started feeding, then load 20 more sheets (10 for legal size). If you want to add pages while the FAXPHONE is sending a document, insert the first new page so it overlaps the last page by about 3/4 inch (2 cm). Wait until the last page is being fed into the FAXPHONE before you add new pages.
Preparing documents Setting the resolution and density______________ You can control the resolution and density of the fax reproduction when sending or copying documents. ■ What is resolution? Resolution defines the quality of the document reproduction. STANDARD is enough for most text documents. Documents with very fine print should be set to FINE. Documents with photographs should be set to PHOTO. 3 ■ Setting the resolution To set the resolution, you first have to load the document (See p. 45).
4 MAKING COPIES 4 Copying documents ...................................................
Copying documents One of the convenient features of the FAXPHONE is its ability to make high quality copies. You can make up to 99 copies of one document at a time. 1 Feed the document face-down into the Automatic Document Feeder (ADF). STANDARD See Loading the document, p. 45. You can select the density. See p. 47. You can select FINE or PHOTO for the resolution. (If you set the resolution to STANDARD, your document will automatically be copied in FINE mode.) See p. 47. 2 3 Press [START/COPY].
5 SENDING FAXES 5 Preparing to send a document ..................................52 Sending methods .................................................................................... 52 Dialing methods ...................................................................................... 52 Sending documents ................................................... 53 Direct Sending ........................................................................................ 53 Manual Sending ...................
Preparing to send a document Before you send a document please refer to: ❚ Types of documents you can scan, p. 44. ❚ Loading the document, p. 45. ❚ Adding pages to the document, p. 46. ❚ Setting the resolution and density, p. 47. Sending methods _______________________________ ■ Direct Sending (See p. 53) If your document has a large number of pages, you may sometimes get a MEMORY FULL error. To avoid this, use Direct Sending. To send directly, load the document, dial the fax number and press [START/COPY].
Sending documents Direct Sending __________________________________ To scan and transmit a document one page at a time without storing it in memory first, follow the steps below. This procedure is called “Direct sending”. Use Direct Sending if you want to visually confirm that the FAXPHONE scans the document. Each page is scanned as it is sent. 1 Feed the document face-down into the Automatic Document Feeder (ADF). STANDARD See Loading the document, p. 45. You can set the resolution and density. See p.
❚ The FAXPHONE beeps once to indicate that the document has been sent successfully. TRANSMITTING OK ❚ If an error occurs during sending, the FAXPHONE beeps intermittently for a few seconds. If this happens, try sending the fax again. ❚ The FAXPHONE automatically redials if the receiving fax does not answer or if the line is busy. (You can specify the number of times it redials; see AUTO REDIAL in TX SETTINGS, p. 76.) ❚ To stop sending before the fax is finished, press [STOP].
Sending documents Memory Sending________________________________ You can use Memory Sending to send your document. With Memory Sending, the FAXPHONE quickly scans the document into memory. Then, after it dials the receiving party, it sends the document from memory. This means you do not have to wait for the FAXPHONE to finish sending before you can retrieve your original document. You can send up to 21 letter-size pages (based on the CCITT #1 Chart—standard resolution) at one time with Memory Sending.
Canceling Sending ______________________________ To stop sending before the fax is finished, press [STOP]. Then you may need to open the operation panel to remove the document, see Clearing document jams, p. 58. Redialing ________________________________________ ■ Manual To start dialing again, just press [REDIAL/PAUSE]. (When you press [REDIAL/ PAUSE], the previous number dialed with the numeric buttons is redialed.
Sending documents Messages displayed during sending ____________ When your FAXPHONE sends a document, the following messages are displayed as the call progresses. The FAXPHONE is dialing the recipient’s phone number. DIALING The recipient’s phone is ringing. CALLING 5 The display tells you when transmission begins. TRANSMIT After a few moments the display begins changing every 2 seconds. (With Memory Sending, only the other party’s number is displayed.) TX/RX No.
Clearing document jams (ejecting a document from the ADF) __________________________________ ■ Removing a jammed sheet 1 Hold down the FAXPHONE with your left hand, and gently pull the operation panel with your right hand. ❚ Do not push the LCD display. 3 58 Gently push the operation panel shut until it clicks. 2 While holding the operation panel open, pull the sheet out from the top or bottom.
Delayed Sending Your FAXPHONE can send documents automatically at a preset time. This allows you to take advantage of lower late night long-distance rates offered by some telephone companies. You can use any dialing method to dial fax numbers to send a document to up to 31 destinations at a preset time. See Sending a document to more than one location for details, p. 62. 1 Feed the document face-down into the Automatic Document Feeder (ADF). DOCUMENT READY See Loading the document, p. 45.
6 Press [START/COPY]. TEL= 7 8 Dial the other party's fax number. ❚ You can enter the other party’s fax number using the numeric buttons, One-touch Speed Dialing (see p. 54), or Coded Speed Dialing (see p. 54). ❚ If you use the numeric buttons, press [START/ COPY] after entering the number to register it before going on to the next number. TEL= 3456 7890 Press [START/COPY]. The FAXPHONE reads the document into memory.
Delayed sending Canceling Delayed Sending _____________________ 1 Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. SELECT MENU TEL REGISTRATION 2 Press [SEND OPTIONS]. MEMORY TX 3 5 Use [ ] or [ ] to select DELAYED TX. DELAYED TX ▼ Press [START/COPY]. Wait a second for SET TIME to appear. 4 5 ▼ SET TIME 23:00 SET TIME _0:00 Press [CLEAR]. Press [START/COPY]. Delayed Sending cancels.
Sequential broadcasting Sending a document to more than one location Sequential broadcasting sends one document to more than one location. You can send to a total of 31 destinations as follows: One-touch Speed Dialing = 10 destinations Coded Speed Dialing = 20 destinations Regular dialing (Numeric buttons dialing) = 1 destination You can enter the One-touch Speed Dialing and Coded Speed Dialing destinations in any order.
6 RECEIVING FAXES Receiving documents ................................................. 64 Receiving documents in Manual Mode .............................................. 64 Receiving documents in Fax Only Mode ............................................ 65 Receiving documents in Fax/Tel Mode ............................................... 65 Receiving documents in Ans. Machine Mode .................................. 66 Receiving documents in memory ......................................................
Receiving documents Receiving documents in Manual Mode _________ You may want to set your FAXPHONE to Manual Mode if you want to personally monitor every call, whether from a fax machine or a person. For Manual Mode, you need to have an extension phone connected to your FAXPHONE. See p. 13. Keep in mind that you cannot use Manual Receiving if a document is in the Automatic Document Feeder (ADF) waiting to be sent. 1 2 3 4 5 Make sure you have connected an extension phone to your FAXPHONE. See p. 13.
Receiving documents Receiving documents in Fax Only Mode ________ When the FAXPHONE is set up for a dedicated line, it automatically receives documents whenever a call comes over the fax line. The FAXPHONE cannot receive automatically if you are making copies, printing reports, or registering information. See p. 68. 1 2 Press [RECEIVE MODE] until “Fax Only Mode” appears on the LCD. Fax Only Mode Press [START/COPY].
❚ If the paper runs out or if the BJ cartridge runs out of ink, the FAXPHONE receives the rest of the document in memory. ❚ To stop receiving before the document is complete, press [STOP]. ❚ If an error message appears on the LCD, make sure the error is corrected and then press [STOP]. If necessary, see Frequently Asked Questions, p. 92. ❚ The FAXPHONE beeps once to show that the document was received. If an error occurs, the FAXPHONE beeps intermittently for a few seconds.
Receiving documents Receiving documents in memory _______________ When the FAXPHONE receives documents in memory, you see one of the following messages and you must perform one of the following actions: Cause: You ran out of ink or the BJ cartridge is not set properly. CHANGE CARTRIDGE Action: Install a new BJ cartridge or install the BJ cartridge properly. (See Replacing the BJ cartridge, p. 91). PUT IN CARTRIDGE Cause: There is no BJ cartridge.
Printing documents in memory _________________ Except when you run out of paper, the FAXPHONE will automatically print out the contents in memory when you remedy the cause of the problem. If running out of recording paper caused memory reception, add recording paper and press [STOP] to begin printing the stored page(s). After printing the page(s) in memory, the FAXPHONE erases the documents from memory.
7 SETTINGS AND ACTIVITY REPORTS User menu settings .................................................... 70 Settings ........................................................................ 73 How to change a setting ....................................................................... 73 Activity reports ........................................................... 79 How to print a report .............................................................................. 79 Activity management report ........
User menu settings The following illustrates the user menu settings. The TEL REGISTRATION, USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, FAX PRINTER, and SYSTEM SETTINGS menus comprise the items shown on the following pages. Take a few minutes to familiarize yourself with the user menu settings. To select the desired menu, complete the procedure as shown in the shaded area. Press [FUNCTION]. SELECT MENU is displayed for approximately 1 second followed by the TEL REGISTRATION menu.
User menu settings ❚ The TEL REGISTRATION menu contains the following settings. ❚ The USER SETTINGS menu contains the following settings. 7 ❚ The REPORT SETTINGS menu contains the following settings. ❚ The TX SETTINGS menu contains the following settings.
❚ The RX SETTINGS menu contains the following settings. ❚ The FAX PRINTER menu contains the following settings. ❚ The SYSTEM SETTINGS menu contains the following settings.
Settings The FAXPHONE has seven sets of settings that control its various modes of operation. The settings and how to change them are described below. How to change a setting ________________________ There are two basic types of settings, selectable settings and numeric entry settings. The following example shows how to make both types of changes. Whenever you make a change to a setting, press [START/COPY] and confirm that DATA ENTRY OK displays on the LCD.
6 Use [ ] or [ ] to select ON. ON 7 Press [START/COPY]. DATA ENTRY OK RING COUNT 2 8 9 Use the numeric buttons to enter a new ring count, for example 3. 3 Press [START/COPY]. DATA ENTRY OK 10 Press [STOP] to finish registration and return to standby mode.
Settings TEL REGISTRATION Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74. Name Description Settings 1-TOUCH DIAL See Registering One-touch Speed Dialing numbers and names, p. 39. – CODED DIAL See Registering Coded Speed Dialing numbers and names, p. 41. – USER SETTINGS Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74.
REPORT SETTINGS Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74. Name TX REPORT TX CONFIRM REP. Description Settings Enable/disable automatic printing of the transmission report. PRINT ERROR ONLY prints only when a transmission error occurs. OUTPUT YES sets the FAXPHONE to print an activity report every time you send a document. OUTPUT NO turns off the activity report feature.
Settings RX SETTINGS Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74. Name Description ECM RX Enable/disable error correction during reception. FAX/TEL SWITCH Enable/disable FAX/TEL switchover. When ON, this feature answers calls, and if no fax tone is detected, the FAXPHONE rings to alert you of an incoming call.
FAX PRINTER Factory settings are in bold. For instructions on how to change a setting, refer to How to change a setting, pp. 73 and 74. Name Description PAPER SIZE Select the size of the loaded fax paper. RX REDUCTION Select the amount of reduction for received faxes. Settings LTR/A4/LEGAL ON/OFF REDUCTION RATE Set the reduction factor in percent. SEL. REDUCE DIR Select reduction in width only or both width and height.
Activity reports Your FAXPHONE keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you confirm the dates and times of facsimile transmissions and whether or not each transaction was successful. How to print a report ___________________________ Depending on the type of report, you can have the FAXPHONE print the report automatically, or you can print it directly. See REPORT SETTINGS (p.
Activity management report ____________________ Summarizes the information for the sending and receiving activities of your FAXPHONE after 20 transactions. For automatic printing see ACTIVITY REPORT in REPORT SETTINGS, p. 76. Error Code: See Error Codes messages and solutions, p. 98. If marked with an asterisk, has already been printed out. Transaction number [STOP] was pressed during transaction. The number of the page with an error.
Activity reports Coded Speed Dialing list________________________ Lists information for each of the registered Coded Speed Dialing numbers.
User’s data list __________________________________ Lists the name and number you registered during setup and a list of all current settings. Activity report (Sending) _______________________ Normally the FAXPHONE does not print an activity report for sending, but you can set the FAXPHONE to print an activity report every time you send a document. See TX REPORT in REPORT SETTINGS, p. 76. ❚ You can set the FAXPHONE to print an activity report only when an error occurs during sending.
Activity reports Activity report (Receiving) ______________________ Normally the FAXPHONE does not print an activity report for receiving, but you can set the FAXPHONE to print an activity report every time you receive a document. See RX REPORT in REPORT SETTINGS, p. 76. 7 ❚ You can set the FAXPHONE to print an activity report only when an error occurs during receiving. See RX REPORT in REPORT SETTINGS, p. 76.
Memory clear list _______________________________ The memory clear list summarizes the documents in memory. ❚ If you experience a power failure, the documents in the FAXPHONE memory will be lost. After you turn on the FAXPHONE as soon as power is restored, the FAXPHONE will automatically print out a list of documents that were stored in the memory at the time of the power failure.
8 SOLUTIONS TO COMMON PROBLEMS Paper Jams .................................................................. 86 Automatic Document Feeder (ADF) jams ........................................... 86 Recording paper jams ........................................................................... 87 Periodic care ................................................................ 88 Cleaning the FAXPHONE exterior ........................................................ 88 Cleaning the glass scanning window ......
Paper jams Automatic Document Feeder (ADF) jams _______ ■ To remove a jammed document 1 Hold down the FAXPHONE with your left hand, and gently pull the operation panel with your right hand. ❚ Do not push the LCD display. 3 86 Gently push the operation panel shut until it clicks. 2 While holding the operation panel open, pull the sheet out from the top or bottom.
Paper jams Recording paper jams___________________________ ■ To remove jammed paper 1 Remove the paper tray cover. 2 Remove the recording paper. 3 Open the front cover. 4 Pull the sheet out slowly from the top or bottom. 8 5 Close the front cover. 6 Load the paper (see Loading the paper, p. 6), then replace the paper tray cover, and press [STOP].
Periodic care Cleaning the FAXPHONE exterior _______________ To keep the exterior of the FAXPHONE clean, gently wipe the FAXPHONE with a soft cloth lightly moistened with water. Never use thinner, benzene, alcohol or any other organic solvent, as it may damage the surface of the FAXPHONE. Cleaning the glass scanning window ___________ The glass scanning window can accumulate dirt with continued use, resulting in spots on faxes and copies.
Periodic care Cleaning the printer area _______________________ Clean the printer area regularly to prevent accumulation of paper dust and ink spots. ■ To clean the printer area 1 Disconnect the power cord. 2 Open the front cover. 3 Clean the printer area with a soft, dry cloth. 4 Close the front cover. 8 Platen Roller ❚ Remove any ink mist or paper debris from the interior of the printer using a soft cloth. Clean especially well around the platen area.
Cleaning the BJ cartridge print head ___________ To maintain the best possible print quality, the BJ cartridge print head needs to be cleaned from time to time. If you notice some degradation in the print quality, try cleaning the print head. Cleaning the print head consumes a small amount of ink. Cleaning too often significantly reduces the amount ink in the cartridge. 1 Press [FUNCTION]. Wait a second for TEL REGISTRATION to appear. SELECT MENU TEL REGISTRATION 2 Press [CLEANING].
Periodic care Replacing the BJ cartridge______________________ Replace the BJ cartridge when you see the message CHANGE CARTRIDGE displayed. 1 Open the front cover of the FAXPHONE. 2 Raise the green cartridge release lever. 3 Remove the cartridge. 4 Insert a new cartridge. See Installing the BJ cartridge, steps 3 to 8, p. 10. 8 Dispose of the BJ cartridge properly. You may want to place it in a plastic bag to keep from spilling any residual ink.
Frequently Asked Questions Refer to this section if you experience trouble operating your FAXPHONE. TRANSMITTING ❏ Cannot send a document? • Is the FAXPHONE set for the type of telephone line in use (pulse/tone)? If you have a pulse line, be sure the FAXPHONE is set for pulse dialing. If you are not sure about what type of line you have, contact your local telephone company. See p. 14.
Frequently Asked Questions RECEIVING ❏ Cannot receive a document automatically? • Is the FAXPHONE set to receive automatically? For the FAXPHONE to receive automatically, the LCD must display “Fax/Tel”, “Fax Only” or “AnsMode”. Press [RECEIVE MODE] to display “Fax/Tel Mode”“Fax Only Mode”or “Ans. Machine Mode” on the operation panel. See pp. 65 and 66. Make sure you have printed out any document received in memory. See p. 68. Check the LCD for an error message. See p. 98.
❏ Cannot receive using Error Correction Mode (ECM)? • Does the other party’s fax support ECM? Some fax units do not support ECM transmission. If the other party’s fax does not support ECM, the document is sent in the normal mode without error checking. • Is your FAXPHONE set for ECM receiving? ECM receiving can be turned off and on. Check the current setting. See p. 77.
Frequently Asked Questions COPYING ❏ Cannot make a copy? • Was the [HOOK] button pressed? You cannot make copies if [HOOK] was pressed. Press [HOOK] to release it. Make sure a document is set in the Automatic Document Feeder (ADF) and the LCD displays DOCUMENT READY. Print an activity report to ensure the FAXPHONE is working properly. PAPER LOADING PROBLEMS ❏ Multiple sheets feed into the FAXPHONE. • Make sure the paper is not sticking together. Fan the paper before loading it into the paper tray.
❏ Cannot get faxes from information services? • Is your FAXPHONE connected to a rotary dial telephone line? Press [TONE] to receive faxes from information services that require touch-tone telephone lines for transmission. ❏ Nothing shows on the display? • Is the power plug firmly plugged in? Check the plug and be sure it is firmly plugged into the socket. • Cannot solve the problem? Disconnect the power. Wait five seconds and reconnect the power again.
Print quality problems If the printout is unsatisfactory, consider the following suggestions: ❚ Most paper has a right side and a wrong side. If the print quality is poor, try turning the paper over and printing on the other side. ❚ If characters and images are blurred, check that you are using the correct kind of paper, see p. 6. ❚ If ink gets on the printer’s platen, the reverse side of the printed page will have smudges. In this case, clean the platen area with a soft dry cloth. See p. 89.
Error codes, messages and solutions The following table summarizes the error codes that appear on Activity reports (see p. 79), the displayed messages and what to do for each error. Message Error Code BUSY/NO SIGNAL #005/018 Cause Action The telephone Try sending the document number you dialed is at a later time. busy. The other party’s fax is not working. Contact the other party and have them check their fax. The other party is not Contact the other party using a G3 machine.
Error codes, messages and solutions Message Error Code CHECK PRINTER – Cause An error occurred in the printer. Action Press [STOP]. Try your operation again. DOC. TOO LONG #003 It took more than 32 minutes to send or copy a document. It took more than 32 minutes to receive a document. Divide the document and send or copy each part separately. Contact the other party. Have them divide the document and send each part separately. The document is longer than 39.4 in. (1 m).
100 Message Error Code PUT IN CARTRIDGE – Cause The BJ cartridge is not installed. Action Install the BJ cartridge (See p. 10). REC'D IN MEMORY – The paper or ink ran out, or a paper jam occurred, so the FAXPHONE received the document in memory. Add paper to the paper tray, change the BJ cartridge, or clear the paper jam. Print out the document from memory. (See p. 68) REC.PAPER JAM #009 There is a paper jam. Clear the jam, then press [STOP]. (See p.
In case of a power failure The user data settings and registered data for One-touch Speed Dialing and Coded Speed Dialing are saved during a power failure using a built-in battery. However, documents stored in the FAXPHONE memory will be deleted. If a power failure occurs or the power is turned off, the FAXPHONE will automatically print a Memory Clear List as soon as the power is turned on or the power is restored. This list informs you of the deleted memory files.
Specifications Scanning sheet size: Maximum width: Minimum width: Maximum length: Minimum length: Maximum thickness: Minimum thickness: Effective image size: (when scanning ) Width (Letter, Legal): 8.4" (214 mm) Printing paper size: Letter: 8.5" × 11" (216 × 279 mm) Legal: 8.5" × 14" (216 × 356 mm) A4: 8.3" × 11.7" (210 × 297 mm) Transmission time: Scanning line density: Scanning method: Recording method: Paper tray capacity: Paper type: Image memory: Applicable lines: Auto dial functions: 8.
Specifications Ink cartridge: Ink amount: Power source: Power consumption: Operating environment: Dimensions: Weight: Type: Canon BX-3 (single cartridge ink supply) Ink color: Black Print head: 64 bubble jet nozzles Approx. 29 ml 120 V/60 Hz Standby: Approx. 8 W 68°F (20°C) room temp. Operation: Approx. 13 W, maximum 30 W (based on all black copy) Temperature: 50°F to 90.5°F (10°C to 32.5°C) Humidity: 20% to 80 % RH 14.5" (W) × 11.7" (D) × 13.
Appendix Document sizes The following illustrations show the maximum and minimum document sizes that can be fed into the FAXPHONE. The actual scanned image size for the FAXPHONE is shown below. The 0.04" (1.0 mm) margin on either side of the sheet and the 0.08" (2.0 mm) margin on the top and bottom are not picked up by the scanner. Document thickness Maximum 0.005" (0.13 mm) Minimum 0.003" (0.
Appendix What happens when Fax/Tel Mode is selected To select Fax/Tel Mode 1 Press [RECEIVE MODE] until “Fax/Tel Mode” appears on the LCD. To change the Fax/Tel Mode settings: 1 Press [FUNCTION]. 2 Press [ ] until RX SETTINGS is displayed in the LCD. Press [START/COPY]. 3 Press [ ] until FAX/TEL SWITCH is displayed in the LCD. Press [START/COPY]. 4 LCD displays RING START TIME. Press [START/COPY]. Choose between 0-30 SECONDS (enter your selection using the numeric buttons) and press [START/COPY] again.
Glossary A AC Alternating current. The type of electrical current available from a wall outlet. Activity report Journal of transactions, both sent and received. ADF Automatic Document Feeder. The document tray on the FAXPHONE holds 20 sheets of paper. Ans. Machine Mode If you connect an answering machine to your FAXPHONE, this option allows you to receive documents sent from other fax machines, as well as messages from people calling when you are out.
Glossary Direct Sending Transmitting a fax document one page at a time without having the document scanned into memory. Document The sheet of paper containing the data that you send to or receive from a fax. dpi Dots per inch. A unit of measurement for indicating a printer’s resolution. DRPD Distinctive Ring Pattern Detection. Allows you to assign up to five different ring patterns to distinguish voice and fax calls using your telephone company’s special services. E ECM Error Correction Mode.
Glossary M Manual Dialing Pressing the individual numeric buttons to dial a fax number. Also called regular dialing. Manual Mode A setting that allows you to answer all incoming telephone and fax calls. If you hear a slow beep it indicates an incoming fax transmission from another machine. Just press [START/COPY] to receive the incoming fax. Manual redialing When you use Regular dialing, you can redial a number manually simply by pressing [REDIAL] on the operation panel.
Glossary S Sender ID The identifying information from the sender at the top of a document including: date and time, the sender’s fax/telephone number, sender’s name, receiver’s name or company name, and page number. Also called TTI or Transmit Terminal ID. U Unidirectional printing Printing in one direction only, left to right. This printing method on the FAXPHONE provides a higher image quality but slower print speed. See also Bi-directional printing.
Index A Activity Management Report automatic print out of, 76 explanation, 80 Activity Report automatic print out of, 76 errors and, 98 explanation, 82, 83 turning on/off, 76 Adding pages when sending, 46 Adjusting FAXPHONE for different answering machines, 20 pause time, 76 Alarm volume of, 75 Answering machine connecting, 13 receiving documents and, 66 sample message, 19 using with FAXPHONE, 19 Automatic dialing methods, 52, 54 fax/tel mode, 15 receiving, 15 receiving of documents and phone calls, 17 redi
Index F Facsimile numbers dialing, 52 printing list of registered, 79, 80, 81 registering your, 37 Fax Only Mode, 16 Fax/Tel Mode explanation, 15 setting FAXPHONE for use, 17 using, 17, 65 Feeding documents into FAXPHONE, 45 Frequently Asked Questions, 92 I Ink cartridge.
Index S Sending Activity Report when, 82 adding pages while, 46 at a preset time, 59 clearing document jams when, 58 darkening documents when, 47, 75 Delayed, 59 Direct, 53 documents with fine lines, 47 documents with photos/ illustrations, 47 ECM, 76 feeding documents for, 45 lightening documents when, 47, 75 Manual, 53 Memory, 55 non-usable types of documents when, 44 preparing documents before, 52 redialing and, 56 Setting up packing list for, 3 power requirements for, 5 telephone line setting, 14 Specif
