Canon Color Image Scanner CanoScan FB1200S Product Guide
How to Make Best Use of the Manuals Printed Manual CanoScan FB1200S Electronic Manual Quick Start Guide When you open the box Describes operating procedure from set up and software installation to scanning and confirmation of operation. Please read before using the scanner for the first time. Windows Macintosh Learn advanced techniques for scanning after reading this guide and setting up the scanner.
How to Use the Product Guide This guide provides in-depth information on individual topics related to the CanoScan FB1200S color image scanner and the accompanying software CD-ROM. If you haven’t already read the Quick Start Guide, we recommend that you follow its suggestions first before consulting this guide. Organization The guide deals with scanner and software topics that could not be covered in the Quick Start Guide. Each topic is intended to be read as a separate unit.
Conventions Important information in this guide is indicated by the following symbols. WARNING • This symbol indicates precautions that must be taken when operating the equipment. Ensure that you read all warnings. NOTE • This symbol indicates supplementary operating procedures and other useful information. Use of shielded cable is necessary to comply with technical requirements of the EMC Directive. Disclaimer 1.
Table of Contents Features of the CanoScan FB1200S ............................................................................... 8 Safety Precautions ................................................................................................. 10 Operating Requirements ............................................................................................. 14 Components Guide .......................................................................................................
Automatic Document Feeder 33 Components Guide ....................................................................................................... ADF-S9 ........................................................................................................................ Option Cable.............................................................................................................. Attaching the ADF to the Scanner ............................................................................
Appendices 60 Troubleshooting ........................................................................................................... Problems with Software Installation ........................................................................ Problems Starting Software Programs ..................................................................... Problems with the Scanner ....................................................................................... Problems with Scanning.....................
Features of the CanoScan FB1200S This scanner is a flatbed color scanner with 1200 dpi optical resolution incorporating the following features. • Fine Color Tones and High Resolution Achieves a maximum optical resolution of 1200 dpi x 1200 dpi. The 1200 dpi primary scan (horizontally across document) is realized with VAROS, the proprietary Canon system short for VAriable Refraction Optical System.
• Optional Film Adapter Unit The FAU-S10 optional film adapter unit allows films and transparencies to be scanned singly or in batches, increasing the versatility of this high-quality scanner. Refer to the manual accompanying the FAU-S10. • Optional Automatic Document Feeder The ADF-S9 optional automatic document feeder permits hands-free operation for up to 20 sheets, a convenient timesaving feature. See Automatic Document Feeder, in this guide.
Safety Precautions Please read and take the following precautions before using the equipment. WARNING Warns against operations that may lead to death or injury if performed incorrectly. Pay attention to these warnings to permit the safe use of the equipment. CAUTION Cautions against operations that may lead to injury to persons or damage to property if performed incorrectly. Pay attention to this information to permit the safe use of the equipment.
CAUTION • Do not place the equipment in the following areas. Fire or electric shocks may result. - Areas with high humidity - Areas subject to direct sunlight - Areas with high temperatures - Areas near open flames • Do not place the equipment on shaky stands, unstable surfaces or surfaces subject to frequent vibrations. If the equipment falls, it may cause injuries. • Do not place heavy objects on the equipment. Objects may fall and cause injuries.
• As a rule, do not use electrical extension cords. They could cause fires or electric shocks. If the use of an extension cord is necessary, do not use one longer than 5 meters (15 feet). Make sure that the extension cord is not twisted, and that the power cord of the AC adapter is fully plugged into the extension cord. Do not use multiple extension cords. • Do not use extension cords in high traffic areas where they can be stepped on or tripped over.
• Do not use flammable sprays near this equipment. Also do not spill water, other liquids, or flammable liquids on the equipment. Contact between the internal components and these fluids may result in fire or electric shocks. If anything enters this equipment, immediately unplug the power cord and contact the Canon Customer Care Center. • When cleaning the equipment, always unplug the power cord. Otherwise you could start a fire or receive an electric shock.
Operating Requirements To use this scanner safely, operate it within the guidelines specified below. • Operate the equipment in an area where the following temperature and humidity conditions can be met. Ambient Temperature: 41 - 95° F (5 - 35° Celsius) Humidity: 10% - 90% RH (without condensation formation) • Operate the equipment with the supplied electrical cords at the voltages and amperage specified for this equipment.
• Set up the scanner within the reach of the cable. • Do not place the scanner in areas with large fluctuations in temperature or humidity. Also do not move the equipment rapidly between areas with high and low humidity. Condensation may cause image errors. After moving from a high humidity area to a low humidity area, allow the scanner sufficient time to adapt to the new condition before use. • Do not place the equipment in an area subject to direct sunlight.
Environments subject to shocks, smoke, noxious fumes, water vapor or dust Environments in which the air is salty or greasy Locations near TVs or devices generating strong magnetic fields Locations subject to strong direct sunlight 16
Components Guide Lock Switch Locks and unlocks the scanning unit Document Cover Holds documents in place Alignment Mark Align document edges here Document Glass Place documents here Start Button Starts the accompanying software, ScanGear Toolbox CS (Windows) or CanoScan Toolbox CS (Macintosh). Scanning Unit Core component of the scanner, comprising the light source and sensing units (Usually found at the back of the scanner) WARNING • Always unlock the scanner before plugging in the AC adapter.
OPTIO N SCSI ID ON 124TER M SCSI DC15 V Dip Switch SCSI Connector D-sub 25-pin SCSI interface cable connects here SCSI Connector Power Connector Half-pitch type 50-pin SCSI interface cable connects here The accompanying AC adapter plug connects here AC adapter NOTE Power cord • This scanner does not have a power switch.
How to Use the Scanner Connecting to the Computer ......20 Positioning Documents (No ADF) .... 29 Transporting the Scanner ...........
Connecting to the Computer Connecting Two or More SCSI Devices When connecting two or more SCSI devices (including this scanner), be careful of the following points. About Daisy Chain Configurations When connecting multiple SCSI devices to the computer, connect them in a series as shown below. This configuration is called a “daisy chain”. Normally, several SCSI devices can be connected to a single SCSI controller.
• Terminator Settings The terminator marks the last device in a daisy chain. It tells the computer that “this is the last device”. There are two types of terminator: a separate device that is attached to a SCSI device or an On/Off switch built into the SCSI device. This scanner has a built-in terminator. For a daisy chain to operate correctly, the terminator must be set to On for the last SCSI device , and Off for all other SCSI devices. A typical daisy chain is shown below.
WARNING • The SCSI ID does not have to follow the order of connection. As long as an ID is not repeated, IDs between 0 and 6 can be used. • SCSI device equipped computers usually have the following SCSI ID already assigned. Refer to the manuals of the appropriate devices. Assign an unused SCSI ID to this scanner.
To set the SCSI ID, move the 1-3 switches with a sharp object, such as the tip of a mechanical pencil. Set the switch positions as below to assign a SCSI ID from 0 to 6. Set the SCSI ID with switches 1-3 indicates the switch position Set the switch to this side to turn it Off Set the switch to this side to turn it On SCSI ID 0 SCSI ID 1 SCSI ID 2 SCSI ID 3 SCSI ID 4 SCSI ID 5 SCSI ID 6 To set the terminator ID, move the switch labeled 4.
• Sample Configurations The following examples show typical configurations for the scanner, your computer and other SCSI devices. Scanner Is the Last SCSI Device. Set SCSI ID Terminator Off Terminator On ▼ Set the scanner’s terminator to On. Set the IDs of the other SCSI devices to nonconflicting numbers. Set the terminators of the other SCSI devices to Off.
Scanner in the Middle of a Daisy Chain (First Position is Recommended) Set SCSI ID Terminator Off Terminator Off Terminator On ▼ Set the scanner’s terminator to Off. Set the scanner and other SCSI devices to nonconflicting IDs. Set the terminator of the last SCSI device to On.
SCSI Connector and SCSI Interface Cable Descriptions This scanner is equipped with both a Half Pitch 50-Pin and D-Sub 25-Pin connector (port). The supplied SCSI interface cable has a Half Pitch 50-Pin connector on one end and a D-Sub 25-Pin connector on the other.
• Common Connector Types Computer or SCSI Device Cable D-Sub 25-Pin (Female) D-Sub 25-Pin (Male) Half Pitch 50-Pin (Female) Half Pitch 50-Pin (Male) Centronics Half Pitch 50-Pin (Female) Centronics Half Pitch 50-Pin (Male) Centronics 50-Pin (Female) Centronics 50-Pin (Male) 27 *FB1200S_PG19-32 27 4/19/99, 7:33 PM
WARNING • The Half Pitch 50-Pin and Centronics Half Pitch 50-Pin connectors look alike and the sizes are similar. However, close examination reveals that the pin shapes are different. Be careful when purchasing. • Only high-impedance cables work with the scanner. Ensure that cables other than the supplied SCSI interface cable are of the high-impedance type.
Positioning Documents (No ADF) Documents must be placed on the document glass to be scanned. The instructions below are for manual positioning. If you are using the automatic document feeder (ADF) option, please see p. 33. ○ 1. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Lift the document cover. ○ 2.
WARNING • The maximum allowable size for scanning is 8.5 x 11.69 inches (216 x 297 millimeters), up to Letter or A4 size. • This scanner is equipped with an ultra-sensitive scanning unit. Opening the document cover during scanning, or improperly closing it, may affect the scanning results. If you are scanning thick documents, such as books, that prevent the document cover from closing, cover the document glass with a dark cloth to prevent ambient light from affecting the scan.
Transporting the Scanner Always engage the lock before transporting the scanner. ○ 1. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Turn off the computer and unplug the scanner. Turn off the power switches on the computer and all peripherals, such as the printer. After that, unplug the scanner's power cord from the electrical outlet and remove the AC adapter cord from the scanner. ○ 2.
○ 3. ○ 4. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Grasp the document cover at the hinges and lift it straight up and off. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Locate the lock switch (between the holes for the hinges) and push it toward the locked mark.
Automatic Document Feeder (Option: ADF-S9) Please read this chapter thoroughly for installation and operating instructions if you have purchased the optional ADF-S9 Automatic Document Feeder. Components Guide .....................34 Attaching the ADF to the Scanner .. 36 Attaching the Cables ...................38 Loading Documents .................... 44 Software Settings ........................46 Paper Jams ...................................49 Problems with Scanned Images ....... 53 Frequent Misfeeds ..
Components Guide ADF-S9 Stack Mark Ensure that document stacks do not rise above this mark. ADF Cover When paper jams occur, open this cover and remove the jammed paper. ADF Connector Cable Document Tray Attach this cable to the ADF connector on the option cable. Place the originals face up in this tray. Hinge Brackets Attaches the ADF to the scanner. Insert the hinge brackets into the slots on the top face of the scanner. Paper Alignment Marks Adjusts to the width of the originals.
Option Cable Option Connector Slide the cover on the side of the connector block to switch between the ADF connector and the FAU connector. Power Cord WARNING • Do not place objects other than documents on the ADF. 35 *FB1200S_PG33-62.v.
Attaching the ADF to the Scanner Use the following procedures to attach the ADF to the scanner. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 1. Ensure that the computer and all peripheral devices are turned off. 2. Unplug the scanner's power cord from the electrical outlet. ○ ○ 3.
○ 4. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Attach the ADF to the scanner in place of the document cover. Insert the ADF's hinge brackets into the slots on the scanner from directly above. ADF Hinge Brackets 37 *FB1200S_PG33-62.v.
Attaching the Cables Attach the ADF connector cable to the option cable (supplied) as shown below. ADF Connector Cable Option Cable Scanner AC Adapter and Power Cord 38 *FB1200S_PG33-62.v.
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 1. Attach the option cable to the option connector on the scanner. 2. Slide the cover on the connector block so that the ADF connector is visible. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ADF Connector ADF Slide the Connector Cover 39 *FB1200S_PG33-62.
○ 3. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Attach the ADF connector cable to the ADF connector on the option cable's connector block. ADF Connector Cable ○ 4. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Attach the power cord to the option cable AC adapter.
○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 5. Plug the power cord into an electrical outlet. 6. Plug the scanner's power cord into an electrical outlet. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Scanner ADF 41 *FB1200S_PG33-62.v.
Acceptable Media The ADF can feed media falling within the following parameters. • Standard paper sizes: B5, A4, Letter, Legal Width: 7.2-8.5 in. (182-216 mm) / Length: 10.1-14.0 in. (257-356 mm) • Standard paper weights: 16-28 lb. (60-105 g/m2) The following can cause paper jams and should be avoided.
WARNING • Scan valuable or single-copy documents using the document glass, not the ADF, to avoid the risk of damaging the original in a paper jam. • The allowable curl on papers fed by the ADF is shown below. Do not use the ADF for papers with curls exceeding 30˚. 30 ˚ 5 mm AB C To scan photographs, books and papers not suited for the ADF, lift up the ADF on its hinges, position the item directly on the document glass and close the ADF. Then initiate the scan. 43 *FB1200S_PG33-62.v.
Loading Documents Observe the following precautions when loading documents into the ADF. WARNING • The maximum stack of documents that can be loaded into the ADF at one time is indicated by the stack mark on the inner side of the paper guide. The ADF can accommodate up to 20 sheets of 20 lb. bond (80 g/m2) photocopy paper or a stack of documents no higher than 0.08 inch or 2 mm. Loading stacks higher than this may result in paper jams. • Uncurl or straighten any documents that are curled or wrinkled. ○ 1.
○ 2. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Push the left edge of the document stack flush against the paper guide and as far under the ADF cover as possible. • If the document is a standard size, align its top corner with the corresponding paper alignment mark on the document tray. Paper Alignment Mark ○ 3.
Software Settings Follow the procedures below to set the software to scan documents loaded into the ADF. The settings may differ between software programs. NOTE Windows 1. • The ADF can be used to scan at resolutions up to 600 dpi. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Start ScanGear CS-S.
○ 3. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Click the arrow of the [Image Source] list box and select [Document Feeder]. This is all that is required to set the scanner to choose the ADF as the document source. ○ 4.
Macintosh 1. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Start Plug-in Module CS-S. • For instructions, see the Quick Start Guide. ○ 2. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Open the [Preferences] menu and select [Auto document feeder].
Paper Jams Use the following procedures to clear paper jams where they occur in the ADF. Jams in the Document Tray 1. Lift the ADF cover. 2. Remove the jammed document by pulling it forward. 49 *FB1200S_PG33-62.v.
Jams during Document Ejection 1. Lift the ADF cover. 2. Lift the document tray. 3. Remove the jammed document by pulling it forward. 50 *FB1200S_PG33-62.v.
Jams Inside the ADF 1. Lift the ADF cover. 2. Raise the ADF unit on its hinges. 3., 4. Open the delivery guide sheet cover. Press the lock clips on both sides inward (3) and pull forward (4). 5. Remove the delivery guide sheet. 6. Remove the jammed document by pulling it forward. 51 *FB1200S_PG33-62.v.
After Clearing a Paper Jam Return the delivery guide sheet, ADF unit, document tray and ADF cover to their original positions after clearing a paper jam. WARNING • Be careful not to damage or dirty the delivery guide sheet. Either condition may cause lines to appear on scanned images or reduce image quality in other ways. 52 *FB1200S_PG33-59.v.
Problems with Scanned Images Streaked or unclear images may result if the transparent delivery guide sheet, which is located in the image scanning field, or the white calibration plate beneath it, are dirty or damaged. Follow the procedures below to clean or replace them. Cleaning the Delivery Guide Sheet ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 1. Unplug the scanner and ADF power cords from the electrical outlet.
WARNING • Do not apply pressure to the delivery guide sheet. It is easily damaged. • Never use alcohol, thinners or benzene to clean the equipment. They may distort, discolor or dissolve the delivery guide sheet or white calibration plate. ○ 4. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Open the delivery guide sheet cover.
○ 5. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Lift out the delivery guide sheet and lightly wipe both the interior of the ADF and the inner side of the delivery guide sheet with a soft, dry cloth. Never use alcohol, thinners or benzene to clean the equipment. ADF Interior Inner Side of the Delivery Guide Sheet WARNING • Do not apply pressure to the surfaces. They are easily damaged.
○ 6. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Return the delivery guide sheet to its original position. • Align the two holes in the delivery guide sheet with the pegs on the back side of the cover. ○ 7.
○ 8. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Close the delivery guide sheet cover. WARNING • Be extremely careful when closing the delivery guide sheet cover to keep the delivery guide sheet from slipping off the pegs on the back side of the cover. 57 *FB1200S_PG33-62.v.
Frequent Misfeeds Follow the procedures below if you are experiencing frequent misfeeds. You will need to clean the separator in the ADF. ○ 1. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Lift the ADF cover. 58 *FB1200S_PG33-62.v.
○ 2. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Press the separator down and forward to remove it. Clean it with a soft, dry cloth. Dry Cloth Remove all dirt from the rubber portion ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 3.
Appendices Troubleshooting ......................... 61 Scanner Not Identified ............... 74 Care and Maintenance ............... 76 Major Specifications ................... 78 Index ............................................ 80 Canon Technical Support ................. 82 60 *FB1200S_PG60-83.v.1.
Troubleshooting Please read the suggestions below when scanning isn’t proceeding as expected or when you encounter a problem. If the remedies suggested below do not solve your problem or is not listed in the following pages, Canon Computer Systems, Inc. offers a full range of customer technical support options listed at the end of this guide.
Problems with Software Installation Installation is unsuccessful Cause 1: Solution: Insufficient memory to run the installer program Close other software programs that are running and reinstall Cause 2: Solution: Insufficient free hard disk space Delete or transfer unnecessary files from the hard disk and reinstall.
Problems Starting Software Programs [Device initialization failed.] message is displayed (Windows) [Scanner not connected!] message displayed (Macintosh) Cause 1: Scanner not detected because the AC adapter is not correctly plugged into the electrical outlet Plug the AC adapter power cord securely into the electrical outlet and restart the computer.
Problems starting ScanGear CS-S as a TWAIN driver from within another program Cause 1: Solution: Insufficient memory (RAM) available to start ScanGear CS-S Close programs other than the host program and start ScanGear CS-S Cause 2: Solution: ScanGear CS-S already running as a TWAIN driver within another program Close the ScanGear CS-S already running as a TWAIN driver (See ScanGear CS-S User’s Guide) Cause 3: Solution: ScanGear CS-S is not installed Install ScanGear CS-S (See Quick Start Guide) Cause
Problems starting Plug-in Module CS-S as a plug-in from within another program Cause 1: Solution: Insufficient memory to start Plug-in Module CS-S Close programs other than the host program and start Plug-in Module CS-S Cause 2: Solution: Plug-in Module CS-S is not installed Install Plug-in Module CS-S (See Quick Start Guide) Cause 3: Solution: Plug-in Module CS-S is not installed in the program’s plug-in folder Plug-in Module CS-S is a plug-in.
Cause 3: Solution: SCSI card not operating correctly Follow the procedures below to confirm the operation of the SCSI card. • Windows 95/98 1. Click the [Start] button on the taskbar and select [Settings] and [Control Panel]. 2. Double-click the [System] icon. 3. Click the [Device Manager] tab. 4. Click the [+] icon that appears to the left of the [SCSI Controller] option.
Scanner not identified (Part 2) • Please also read Scanner Not Identified (p. 74) Cause 1: Scanner not powered on when computer started Solution: Plug the scanner's power cord into an electrical outlet and restart the computer. Cause 2: Solution: SCSI interface cable is disconnected or loose Securely connect SCSI interface cable and restart the computer. (See Quick Start Guide) Cause 3: Solution: SCSI interface cable improperly connected There are many different types of SCSI connector.
Cause 7: Solution: Computer is not detecting the scanner properly Follow the procedures below to have the computer detect the scanner properly: • Windows 95/98 1. Click the [Start] button on the taskbar and select [Settings] and Control Panel]. 2. Double-click the [System] icon. 3. Click the [Device Manager] tab. 4. Click the [+] icon that appears to the left of the [Canon Scanners] option.
Problems with Scanning Scanner will not scan Cause 1: Solution: Scanner not powered up Securely connect the AC adapter to the scanner and the power cord to the electrical outlet, then restart the computer. (See Quick Start Guide) Cause 2: Solution: Scanning unit locked Unlock scanning unit by setting lock switch to unlocked position (See p. 17) Cause 3: Solution: Software incorrectly installed Reinstall software (See Quick Start Guide) Cause 4: For Windows: ScanGear CS-S not installed.
Scanning unit fails to return to ready position (rear of scanner) Cause: Power cord fell out of contact with the electrical outlet or the AC adapter was unplugged from the scanner while scanning unit in motion Clear all documents and objects from the document glass, close the document cover, unplug the power cord from the electrical outlet and then plug it back in Solution: Scan quality is poor Cause 1: Solution: Document cover is open Close the document cover (and cover thick documents with a dark clot
Glossy color photo will not scan clearly Cause: Optical interference created by the photo adhering to document glass produces striped patterns Gently press down on the document cover Move the photo on the document glass to break the adhesion Clean the document glass (See p. 76) Solution 1: Solution 2: Solution 3: Stripes appear on scan of publication Cause: Moiré effect from scan of publication at low resolution (print screen lines highlighted by optical interference, producing striped patterns).
Problems with the Automatic Document Feeder (ADF-S9) Documents Are Not Scanning Cause 1: Solution: ADF power not on Ensure that the ADF option cable is correctly connected to the AC adapter and that the power cord is plugged into a functioning electrical outlet. (See p. 38) Cause 2: Solution: ADF connector cable not attached Connect the ADF connector cable to the option cable as specified. (See p.
Cause 2: Solution: Documents sticking together Fan the documents well to separate them before placing them in the ADF. (See p. 42) Cause 3: Solution: Documents curled or wrinkled Uncurl or straighten out wrinkles before placing the documents in the ADF. (See p. 42) Lines Appear on Images Cause: Solution: The delivery guide sheet is dirty or damaged Clean or replace the delivery guide sheet. (See p.
Scanner Not Identified If the scanner is not identified, check the following in order.
Scanner not identified (Part 2) Was the power to the scanner on when the computer was started? No Connect the AC adapter, then start the computer Yes Is the SCSI interface cable disconnected or loose? Yes No Is the SCSI interface cable correctly connected? Yes Is the SCSI interface cable a high-impedance type? Properly connect the SCSI interface cable No No Use a high-impedance type SCSI interface cable Yes Yes Is the SCSI ID repeated from another SCSI device? Change settings of SCSI ID No No I
Care and Maintenance Clean off the dirt and dust that adheres to the exterior, document glass and document cover of the scanner during the course of ordinary operation using the following procedures. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ 1. Power down the computer and peripheral devices. 2.
○ 4. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Thoroughly remove any moisture or water vapor from the scanner with a dry cloth. Moisture left on the document glass or cover may damage photographs and other documents as well as interfere with imaging. Document Cover Outer Casing Document Glass Never use substances containing alcohol, thinners or benzene to clean the equipment. 77 *FB1200S_PG60-83.v.1.
Major Specifications Scanner Type Scanning Element Light Source Optical Resolution Selectable Resolution Scanning Bit Depth Preview Speed Start Button Interface Connectors Terminator Scanning Area Operating Range Color Grayscale Reflectives Transparencies Temperature Humidity Power Requirements Power Consumption Dimensions Weight Options CanoScan FB1200S Flatbed (stationary document type) CCD 3 line color Cold cathode fluorescent lamp 1200 x 1200 dpi 50-9600 dpi (ScanGear CS-S) 25-9600 dpi (Plug-in Modu
Automatic Document Feeder (ADF-S9) A4, B5, Letter, Legal (Width: 7.2-8.5 in) (Length: 10.1-14.0 in) Acceptable Paper Sizes *Cannot feed transparencies Colors Maximum Sheets Paper Thickness Power Requirements Dimensions (w x l x h) ADF Unit Only Assembled Approximate Weight Black and white (2 colors) 20 sheets of 20 lb. bond (80 g/m2) paper, stacked .08” (2 mm) high 16 to 28 lb. bond (60-105 g/m2) 100-120VAC, 50-60MHz 11.3 x 16.3 x 2.3 in. (286 x 413 x 58 mm) 11.5 x 18.1 x 5.3 in.
Index A F AC adapter 18 ADF 33, 34 Alignment Mark 17, 29 Automatic Document Feeder 33 FAU 9 Film Adapter Unit 9 C Care and Maintenance 76 Connecting to the Computer 20 Connecting Two or More SCSI Devices 20 Connector Types 26, 27 L Locations 10, 15 Locations to Avoid 15 Lock Mark 32 Lock Position 32 Lock Switch 17, 32 M D Maximum Scanning Size 30 D-Sub 25-Pin 26, 27 Daisy Chain Configuration 20 Dip Switch 18, 22 Document Cover 17 Document Glass 17 P Positioning Documents 29 Power Connector 18 Powe
S Scanner Not Identified 74 Scanning Unit 17, 31 SCSI Connector 18, 26 SCSI ID 20, 22 SCSI Interface Cable 26 Space Around the Scanner 14 Specifications 78 Start Button 17 T Terminator 21, 24, 25 Troubleshooting 61 Troubleshooting the ADF 72 81 *FB1200S_PG60-83.v.1.
Canon Technical Support Canon Computer Systems, Inc. offers a full range of technical support options* including: • 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products ......................... (1-800-423-2366) • Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m.–10:00 p.m. EST and Saturday, 12:00 p.m.–6:00 p.m. EST, excluding holidays) for products still under warranty** ................................................
