CanoScan FB320P/FB620P Colour Scanner Product Guide
How to Make Best Use of the Manuals Printed Manual Open the Package CanoScan FB320P/FB620P Getting Started Briefly explains the procedures from setup and software installation through to scanning. First-time users of this scanner should definitely read this guide thoroughly. Want to know how to achieve better scanning results, read ... Electronic Manual CanoCraft CS-P Users Guide Explains how to use the CanoCraft CS-P capture and editing software and the CanoCraft CS-P Copy software.
How to Use the Product Guide This guide provides an in-depth explanation of individual topics related to CanoScan FB320P and FB620P colour scanners and the accompanying software CD-ROM. If you haven’t already read the Getting Started guide, we recommend that you follow its suggestions first before consulting this guide. Organization of this Guide This guide tackles the scanner and software topics that could not be accommodated in the Getting Started guide.
Conventions Used in this Guide This symbol indicates precautions that must be taken when operating the equipment. Ensure that you read all warnings. This symbol indicates supplementary operating procedures and other useful information. Read these notes at your own discretion. Use of shielded cable is necessary to comply with the technical requirements of EMC Directive. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Table of Contents Features of CanoScan FB320P/FB620P Colour Scanners ........................................ 8 Safety Precautions .................................................................................................. 10 Safe Locations ................................................................................................... 10 About the Power Supply .................................................................................. 12 General Handling Precautions .......................
Installing the Software .......................................................................................... 32 Software Titles................................................................................................... 32 Installing the Software ..................................................................................... 33 Starting the Scanner Tutorial ................................................................................ 35 Viewing Electronic Manuals ......................
Precautions with Printers ....................................................................................... 69 The Scanner and the Pringer Cannot Be Operated at the Same Time ......... 69 Using Windows Printing System (WPS) Printers ............................................. 69 What to Do if a Printer is Not Operating Correctly ........................................ 69 Care and Maintenance ..........................................................................................
Features of CanoScan FB320P/FB620P Colour Scanners You have purchased one of the world’s finest flatbed colour scanners. The 300-dot-perinch (dpi) optical resolution CanoScan FB320P and 600-dpi optical resolution CanoScan FB620P incorporate the following special features. Compact Footprint Ultra compact body [256.0 x 372.5 x 63 millimeters (10.1 x 14.7 x 2.5 inches)] for an A4/Letter-size scanner. Weighing only 2.0 kilograms (4.
Fine Colour Tones and High Resolution Scanning method employs proprietary Canon LIDE scanning technology in an ultrahigh-sensitivity CIS (contact image sensor). Reading 10 bits (1,024 colors) per red, green and blue (RGB) channel, the scanner offers 8-bit output that reproduces brilliant tones at high resolution. • It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law. Reproduction of such items may be subject to criminal action.
Safety Precautions The following precautions should be observed in handling the equipment described in this guide. Safe Locations • Place the equipment on a flat, level and stable surface. • Operate the equipment within the following parameters.
• Do not place the scanner in close proximity to TVs, speakers or other devices generating magnetic or electromagnetic fields. Magnetic interference may cause malfunctions. • Do not place the scanner in environments subject to vibration, smoke, mist or excessive dust. • Do not place the scanner in laboratories or other environments in which chemical reactions are conducted. Avoid locations subject to salty or greasy air or other corrosive gases and fumes. These locations may damage the equipment.
About the Power Supply • Do not use an AC adapter other than the one supplied with the scanner. Other adapters may damage the equipment. • Avoid plugging in numerous devices to the same electrical outlet. If possible, plug the scanner into a dedicated outlet. Devices sharing the outlet will drop the voltage and create static, reducing the scanner’s performance. If sharing is unavoidable, use a voltage regulating power supply or a noise reduction device.
General Handling Precautions • Prevent foreign substances, such as water and other liquids, metallic objects and flammable substances, from entering the equipment. Contact with foreign substances may lead to damage to the equipment, fire, electric shock and injury. • Do not drop or jolt the equipment. • Always disconnect the AC adapter before attaching or disconnecting any cables. • Do not place heavy objects or step on the AC adapter body or cord.
• Clean the equipment with a well-wrung, damp soft cloth • Do not lubricate the equipment. • Power down the equipment and wait until it has cooled before draping a dust cover over it. • Do not play the CD-ROM in an audio CD player. The loud volume of its contents may lead to ear damage. • Do not disassemble or modify the equipment. • Disconnect the AC adapter as a safety precaution if the equipment will not be used over an extended period, such as long holidays.
Components Guide Document Cover Holds documents in place Alignment Mark Align document edges here Document Glass Place documents here Scanning Unit Core component of the scanner, comprising the light source and sensing units (Usually found at the front of the scanner) Lock Switch Locks and unlocks the scanning unit 15
• Do not tilt the scanner more than 90˚ when checking or operating the lock. • Always unlock the scanner before plugging in the AC adapter. Operating the scanner in the locked state may damage the equipment • Lock the scanning unit before transporting it in a vehicle (p. 18).
Chapter 1 Placement and Connections The Scanning Unit Lock ................................................................ 18 Scanner Placement ........................................................................ 20 Connecting to a Computer ........................................................... 22 Connecting the Power Cord (Turning on the Power) .................
The Scanning Unit Lock The scanner is shipped with the scanning unit locked to prevent damage during transport. You must unlock it to use the scanner. Unlocking the Scanning Unit 1. Find the lock switch on the underside of the scanner. 2. Push the lock switch toward the unlocked mark ( ). Lock Switch Unlocked Position • Always unlock the scanner before plugging in the AC adapter. Operating the scanner in the locked position may damage the equipment.
2. Confirm that the scanning unit is at the front of the scanner. First check to make sure that all documents have been removed from the document glass. Then close the document cover, and after you have plugged the power cord plug into the scanner, plug the AC Adapter into the electrical outlet. Check to see that the scanning unit has correctly returned to the front of the scanner, then unplug Scanning Unit the AC adapter from the electrical outlet.
Scanner Placement Locations to Avoid The scanner can be placed in a variety of configurations to suit your working environment. However, you should avoid the following situations to prevent damage to the equipment and avoid impairing scanning results.
Environments subject to shocks, smoke, noxious fumes, water vapor or dust Environments in which the air is salty or greasy Locations near TVs or devices generating strong magnetic fields Location subject to strong direct sunlight 21
Connecting to a Computer Once you have determined the ideal placement, connect the scanner to the computer as shown below. • Ensure that the computer’s power is off before attempting these procedures. In addition, ensure that the scanner’s AC adapter is unplugged. Connecting the Scanner to a Computer The connectors at either end of the parallel cable are different. Check to ensure you insert the correct one.
Scanner’s PC Port Computer’s Parallel Port Parallel Cable Parallel Cable * The parallel port will have a connector that is approximately 4 cm (1.5 inches) and labeled Parallel or Printer. It is generally found on the back panel of the computer. * If a printer is already connected to the computer, detach the printer cable from the parallel port.
Connecting a Printer to the Scanner To add a printer to the configuration, connect the printer to the printer port on the scanner. Use the cable supplied with the printer. Printer Port on the Scanner Printer Cable PC Port on the Scanner A parallel cable should already be connecting the computer to this port.
• Windows Printing System printers cannot be used in the configuration above. • For correct operation, some Epson inkjet models require further adjustments to software settings after the preceding steps. Refer to the notice titled What to Do if a Printer is Not Operating Correctly (p. 69). • Since data is sent through the scanner to the printer, ensure that the scanner power is on before attempting to print even when not using the scanner.
Connecting the Power Cord (Turning on the Power) The scanner is powered by the AC adapter supplied in the package. 1. Connect the power cord plug to the power terminal on the scanner. 2. Plug the AC adapter into an electrical outlet. Power Terminal AC Adapter Power Cord Power Terminal • Do not use an AC adapter other than the one supplied with the scanner. Other adapters may damage the equipment. • There is no power switch on this scanner.
Chapter 2 The Software CD-ROM How to Use the Software CD-ROM .............................................. 28 Installing the Software ................................................................. 32 Starting the Scanner Tutorial ....................................................... 35 Viewing Electronic Manuals ......................................................... 36 Displaying the CD-ROM Contents ................................................ 46 Troubleshooting ..............................
How to Use the Software CD-ROM The CD-ROM included in the scanner package contains software and electronic manuals that will maximize your use of the scanner. This section explains how to use the CD-ROM. Running the CD-ROM Menu Program The CD-ROM menu program will automatically display when you place the disk in the CD-ROM drive. 1. Language select window will display. Select your language. 2. The menu window is shown below.
If the CD-ROM Menu Fails to Appear 1. Click the [My Computer] icon on the Windows desktop. 2. Double-click the CD-ROM icon titled [CanoScan (E:)] that appears in the My Computer window. Although an “(E:)” appears after the CD-ROM title in this example, indicating the name of the drive, it may be labeled with a different letter on your system. This letter may be ignored for the purposes of this procedure. 3. Language select window will display. Select your language.
4. CanoScan Setup Utility window will display. About the Menu Window The following items can be selected from the menu window. Install/Uninstall Software Installs the software onto your computer’s hard drive that is required for scanning. Can also be used to uninstall the software. Start the Scanner Tutorial Presents a virtual demonstration of the scanner’s capabilities. View the Electronic Manuals Presents electronic manuals for the software contained on the disk.
Troubleshooting Presents troubleshooting tips when scanning isn’t proceeding as expected or when you encounter a problem operating the scanner. Exit Closes the CD-ROM menu program. Each of these items is described on the following pages. Exiting the CD-ROM Menu Program 1. Return to the menu window. 2. Click the [Exit] button. The menu window will close. 3. Remove the CD-ROM from the drive. Handle the disk with care and store it in a safe place.
Installing the Software There are four software programs contained on the CD-ROM. Install them with the procedures described on the following page. Software Titles CanoCraft CS-P (Approximately 9 MB) A specialized program required for scanning images with CanoScan FB320P/FB620P scanners. Ensure that you install this program. CanoCraft CS-P Copy Installed automatically with CanoCraft CS-P. A program that allows your computer, scanner and printer easily make a color copy. iPhoto Express 1.
Adobe Acrobat Reader Approximately 7 MB The reader program for the on-screen software manuals contained on the CD-ROM. • Installation of the above programs requires approximately 58 megabytes on your hard disk. • Please refer to the Troubleshooting section of this guide if you experience difficulty in installing the software (p. 59). * Software descriptions are contained in the Guide to the Software section of the Getting Started guide, starting on page 18. .
2. Click the [Install/Uninstall Software] button from the CD-ROM menu that automatically appears. The following dialog will display. Install/Uninstall Software 3. Click the [Start Installation] button on the bottom right of the window. 4. Follow the instructions in the window to proceed with installation. We recommend installing all the programs under normal circumstances. Experienced computer users may wish to selectively install the programs.
Starting the Scanner Tutorial The tutorial contained on the CD-ROM offers a virtual scanning experience that teaches how to benefit from the scanner’s many features. 1. Click [Start the Scanner Tutorial] on the CD-ROM menu. The following window will display. Start the Scanner Tutorial 2. Follow the procedures on the screen to proceed through the tutorial. The necessary instructions and explanations will automatically display on the screen. 3.
Viewing Electronic Manuals You can view electronic manuals contained on the software CD-ROM. What is an Electronic Manual? On-screen manuals are provided in a digital format for viewing on your computer monitor. They offer a variety of features not possible with printed manuals, such as the ability to jump to different topics with a single mouse click on a hyperlink or item in the table of contents or index. The manuals also support keyword search functions.
OmniPage Limited Edition Refer to this manual for detailed instructions on how to use the OmniPage Limited Edition optical character recognition program. Software for Viewing Electronic Manuals Adobe Acrobat Reader program is supplied for viewing the manuals. The Adove Acrobat Reader should already have been installed on your computer in order to read the electronic manuals. In case it is not installed, see page 33 for installation instructions.
Viewing Electronic Manuals 1. Click [View the Electronic Manuals] in the CD-ROM menu. The following window will display. View the Electronic Manuals 2. Select the manual you wish to view. Adobe Acrobat Reader will automatically display the selected manual. 3. Click [Return to the previous Menu] when you have finished viewing. Click the of the Adobe Acrobat Reader Window. The main menu will display.
How to Operate Electronic Manuals This section briefly explains how to use the major functions of Adobe Acrobat Reader to view the electronic manuals. Changing Pages Page ahead or back with the buttons below.
Bookmark Display The bookmark display shows an overview area in which each topic and subtopic is bookmarked. Click on a bookmark to jump directly to that topic.
Zoom In/Out Zoom in or out on part of a page.
Click a Page Reference to Jump to a Topic Clicking on a page reference (hyperlink) takes you directly to that topic. Clicking on a page reference takes you directly to that topic.
Clicking on an item in the table of contents or index also takes you directly to that topic. Clicking on a table of contents or index item takes you directly to that topic.
Jump to a Topic with a Keyword Search Entering a keyword into the Find dialog takes you to the associated topic. Click the [Tools] menu and select [Find] to initiate a search Enter a keyword and click the [Find] button.
Exit Adobe Acrobat Reader Click the close box to exit Adobe Acrobat Reader. * Some manuals may not contain bookmark references, or may not jump to the selected topic when a page reference or item in the table of contents and index is clicked. * For more information on Adobe Acrobat Reader, please refer to the [Reader Online Guide] in its [Help] menu.
Displaying the CD-ROM Contents You can view a list of the folders and files contained on the CD-ROM. 1. Click [Display the CD-ROM Contents] in the CD-ROM menu. The following window will display. Display the CD-ROM Contents 2. Click the icon of a folder to view its contents. The contents of selected folder will display. on the upper right. To close the window, click its close box 3. When you have finished viewing folder contents, click [Return to Menu]. The main menu will display.
The major files on the CD-ROM are shown below for experienced and expert users. The folders and files are arranged hierarchically from left to right. “F” denotes a folder.
Troubleshooting The troubleshooting facility is intended to assist you when you think there is a malfunction or you are having problems performing a task. 1. Click [Troubleshooting] in the CD-ROM menu. The following window will display. Troubleshooting 2. Follow the instructions on the screen to proceed through the troubleshooting section. 3. Click [Return to the previous Menu] when you have finished viewing. The main menu will display.
Chapter 3 How to Use the Scanner Positioning Documents ................................................................. 50 About CanoCraft CS-P ...................................................................
Positioning Documents Position documents for scanning on the document glass, using the alignment mark as a guide. 1. Lift the document cover. 2. Place the document face down on the document glass with its top edge at the front of the scanner (the edge farthest away from the document cover hinge). Align the edges of the document with the alignment mark. Bottom Edge of Document Top Edge of Document Alignment Mark 3. Close the document cover, being careful not to move the document from alignment.
• The maximum allowable size for scanning is 216 x 297 mm (85 x 116.9 inches), up to A4 size or letter size. • This scanner is equipped with an ultra-sensitive scanning unit. Opening the document cover during scanning or improperly closing it may not produce proper results. When the document cover can not be closed because you are scanning thick documents, such as books, cover the document glass with a dark cloth to prevent ambient light from affecting the scan.
About CanoCraft CS-P CanoCraft CS-P is the software program that works with the scanner to load images into your computer. CanoCraft CS-P can be started two ways. • As a stand-alone program • As a TWAIN driver within a graphics program (see next page for explanation) CanoCraft CS-P as a Stand-Alone Application 1. Ensure that the scanner power is on. See Connecting the Power Cord, page 26, for instructions on how to power the scanner. 2.
CanoCraft CS-P will start and display the following window. Use this window to preview and scan images. For instructions for these procedures, please see the electronic manual entitled CanoCraft CS-P Users Guide.
CanoCraft CS-P as a TWAIN Driver CanoCraft CS-P can be used as a TWAIN driver within a graphics program. TWAIN is the acronym for a set of scanning standards. CanoCraft CS-P can be started from within application programs that are TWAIN_32-compliant to load images directly into the host program. For example, you can start iPhoto Express 1.1 and use its buttons to open a TWAIN driver for the scanner. A window of the CanoCraft CS-P will display. 1. Ensure that the scanner power is on.
iPhoto Express 1.1 will start and its window will display. 3. Click the [File] menu and select [Acquire] and [Images] in succession.
4. Select [New Image] and click the [Acquire] button. The CanoCraft CS-P window will appear in the iPhoto Express 1.1 window. Use this window to scan a document.
* If your system is set up for a digital camera or another scanner in addition to this scanner, click the [File] menu and select [Acquire], [Select source] and [CanoScan FB320P/FB620P] before scanning. This step is required to select which device will be used. * There is only difference between the CanoCraft CS-P window when it is used as a stand-alone application and a TWAIN driver: as a TWAIN driver, the save button becomes the scan button.
Appendices Troubleshooting ............................................................................ 59 Precautions with Printers .............................................................. 69 Care and Maintenance ................................................................. 72 Major Specifications ......................................................................
Troubleshooting Please read the suggestions below when scanning isn’t proceeding as expected or when you encounter a problem operating the scanner. If the remedies suggested below do not solve your problem or your problem isn’t listed below, consult your Canon vender or the nearest Canon Customer Support Help Desk (p. 78-79). * When you contact a Customer Support Help Desk, our technicians will need to know about the computer connected to the scanner.
Nothing displays when the CD-ROM is placed in the drive Cause : CD-ROM will not automatically run the menu program Solution: Start the menu program manually (See p. 28) Installation just doesn’t seem to be working Solution: Manually install the software by clicking the [Start] button, selecting [Run] and typing one of the command lines below into the box. If your CD-ROM drive is labeled other than [D:], substitute the appropriate letter, such as [E:] or [F:], in the lines below.
Cause 2: Solution: Cause 3: Solution: Scanner not detected because the power cord plug is not correctly connected to the scanner Reconnect the power cord to the scanner (See p. 26) Scanner not detected because a parallel cable is not securely fastened to the scanner or computer Securely fasten the parallel cables (See p.
Problems starting CanoCraft CS-P as a TWAIN driver from within another application Cause 1: Insufficient memory (RAM) available to start CanoCraft CS-P Solution: Close other programs and start CanoCraft CS-P Cause 2: Solution: CanoCraft CS-P already running as a stand-alone program Close the version of CanoCraft CS-P that is already running Cause 3: Solution: CanoCraft CS-P not installed Install CanoCraft CS-P (See p.
[CanoScan FB320P/FB620P] option not displayed in [Select source] menu of iPhoto Express 1.1 Cause: CanoCraft CS-P not installed Solution: Install CanoCraft CS-P (See p. 33) Problems with Scanning Scanner will not scan Cause 1: Scanner not powered up Solution: Securely connect the AC adapter to the scanner and electrical outlet (See p. 26) Cause 2: Solution: Scanning unit locked Unlock scanning unit by setting lock switch to unlocked position (See p.
[Low disk space condition, the file may have been truncated.
Cause 5: Solution: Incorrect scan settings Rescan with adjusted settings (See the CanoCraft CS-P Users Guide electronic manual) Cause 6: Solution: A power cord is too close to the scanner. Move all power cords away from the top of the scanner and surrounding area.
Whitened edges on image scanned from thick book Cause: Scanner employs an ultra-sensitive scanning unit that picks up ambient light if document cover cannot stop light from entering around the edges of the book Solution: Cover the book and document glass with a dark cloth to prevent ambient light from affecting the scan Slow scanning speed Cause 1: Improper parallel port setting Solution: Adjust parallel port setting (See p.
Problems with Printing Printing fails or printing errors Cause 1: Scanner and printer incorrectly connected or cable loose Solution: Connect cable correctly (See p. 24) Cause 2: Solution: Scanner not powered up Since data is sent through the scanner to the printer, the scanner power must be on to print. Connect the AC adapter to the scanner and electrical outlet (See p. 26) Cause 3: Solution: WPS (Windows Printing System) printer in use WPS printers cannot be used when connected through the scanner.
Other Questions Is this scanner compatible with SCSI controllers? Answer: No.
Precautions with Printers The following precautions should be observed when using a printer in conjunction with the scanner. The Scanner and the Pringer Cannot Be Operated at the Same Time The scanner and printer both use the same parallel port, making it impossible to scan during printing or print during scanning. Attempting to initiate a scan while printing will cause the [Printer Port is used by another device.] message to display.
own parallel port drivers, such as Epson inkjet printers, to the scanner’s printer port will cause the scanner or printer to malfunction. Such printers must be handled as follows: * Contact the manufacturer to find out whether or not your printer uses the standard Windows parallel port driver. • Using Epson Printers It is advisable to adjust the Spool Manager settings as follows to avoid misoperation of the scanner during printing. (This procedure is not necessary on computers running Windows NT 4.0.
Use of the Epson Printer Window software that accompanies Epson printers may cause the scanner’s scan speed to drop dramatically, failure of the scanner to be recognized by the computer and incorrect operation of CanoCraft CS-P. If you experience problems, please try to solve them by following the procedures below to disable the Epson Printer Window. How to Disable the Epson Printer Window 1. Click the [Start] button on the Windows taskbar and select [Programs] and [Windows Explorer]. 2.
Care and Maintenance Clean off the dirt and dust that adheres to the exterior, document glass and document cover of the scanner during the course of ordinary operation using the following procedures. 1. Power down the computer and peripheral devices. 2. Unplug the AC adapter from the electrical outlet. 3. Dampen a clean, soft cloth with water and wring the cloth well. Use the well-wrung cloth to gently remove dirt and dust.
Outer Casing Document Cover Document Glass Thinner Benzene Never use substances containing thinners or benzene to clean the equipment 73
Major Specifications CanoScan FB320P Scanner Type Flatbed (stationary document type) Scanning Element CIS (Contact Image Sensor) Light Source Three-color RGB LEDs Optical Resolution 300 x 300 dpi Selectable Resolution Scanning Bit Depth 600 x 600 dpi 25 to 1200 dpi Colour Grayscale 10 bits Input/ 8 bits output for each color (RGB) 10 bits Input/ 8 bits output Dithering Scanning Speed CanoScan FB620P 64 tones Colour 60 sec. (A4/300 dpi) 120 sec. (A4/600 dpi) Grayscale 20 sec.
CanoScan FB320P CanoScan FB620P Power Requirements AC Adapter (100/120/230/240 V) *1 Power Consumption 5 watts maximum (using supplied adapter) Dimensions (W x D x H) Weight 256 x 372.5 x 63 mm (10.1 x 14.7 x 2.5 inches) Approximately 2.0 kg (4.4 pounds) Operating Range Temperature Humidity 5ºC to 35ºC (41ºF to 95ºF) 10%-90% (without condensation formation) *1 Type of AC adapter depends on the area where the scanner is used.
Index A D AC Adapter 12, 16, 26 Adobe Acrobat Reader 33, 38, 45 Alignment Mark 15, 50 B Display CD-ROM Contents 46 Document Cover 15, 50, 72, 73 Document Glass 15, 50, 72, 73 Document Size 51, 74 Bookmark Display 40 E C Electromagnetic Interference 11 Electronic Manuals 30, 36 Epson Inkjet 25 Exiting the CD-ROM Menu Program 31 CanoCraft CS-P as a Stand-Alone Application 52 CanoCraft CS-P as a TWAIN Driver 54 CanoCraft CS-P Copy 32 Care and Maintenance 72 CD-ROM 28 CD-ROM Menu Program 28 Changing Pa
M Magnetic Interference 11 Menu Window 30 O OmniPage Limited Edition 32 Optical Character Recognition 32 P Parallel Cable 10, 22, 23 Parallel Port Drivers 70 PC Port 16, 24 Placement 20, 21 Positioning Documents 50 Power Cord 16, 26 Power Supply 12, 26 Power Switch 26 Power Terminal 16, 26 Powering Down the Scanner 26 Precautions with Printers 69 Printer Cable 24 Printer Connections 24 Printer Port 16, 24 S Safe Locations 10 Safety Precautions 10 Save Button 57 Scan Button 57 Scanner Not Found Message 60
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