Canon Color Image Scanner CanoScan FB620U Hardware Hardware Guide Guide
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How to Use the Product Guide This guide provides in-depth information on individual topics related to the CanoScan FB620U color image scanner and the accompanying software CD-ROM. If you haven’t already read the Quick Start Guide, we recommend that you follow its suggestions first before consulting this guide. Organization of the Product Guide The guide deals with scanner and software topics that could not be covered in the Quick Start Guide. Each topic is intended to be read as a separate unit.
Conventions Used in this Guide Important information in this guide is indicated by the following symbols. • This symbol indicates precautions that must be taken when operating the equipment. Ensure that you read all warnings. • This symbol indicates supplementary operating procedures and other useful information. Use of a shielded cable is necessary to comply with technical requirements of the EMC Directive. Disclaimer 1.
Table of Contents Features of the CanoScan FB620U ................................................................................. 7 Safety Precautions ................................................................................................... 9 Setup and Use ............................................................................................................... 13 Components Guide .......................................................................................................
Care and Maintenance ................................................................................................. Major Specifications ..................................................................................................... Index .............................................................................................................................. Canon Technical Support .............................................................................................
Features of the CanoScan FB620U This scanner is a flatbed color scanner with 600 dpi optical resolution incorporating the following features. • Compact Footprint Ultracompact body [10.1 x 14.7 x 2.5 inches (256 x 372.5 x 63 millimeters)] for an A4/ letter-size scanner. Weighing only 2.0 kilograms (4.4 pounds), this scanner is so light that it can easily be placed or moved to suit your convenience. • Standby Power and Energy-Saving Features Consumes only 2.
• It is illegal to reproduce currency, bills, negotiable securities and other prohibited documents. Reproduction of such items may be subject to criminal prosecution. • It is illegal to reproduce legal certificates, licenses, travel tickets, and certain public and private documents prohibited from reproduction. Reproduction of such items may be subject to criminal prosecution.
Safety Precautions Please read and take the following precautions before using the equipment. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the equipment safely, always pay attention to these warnings. CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the equipment safely, always pay attention to these cautions.
CAUTION • Do not place the equipment in the following areas. Fires or electric shocks may result. - Areas with high humidity - Areas subject to direct sunlight - Areas with high temperatures - Areas near flame sources • Do not place on shaky stands, unstable surfaces or surfaces subject to frequent vibrations. If the equipment falls, it may cause injuries. • Do not place heavy objects on the equipment. Objects may fall and cause injuries.
cord and the extension cord is secure and the AC adapter is fully plugged in. Do not use multiple extension cords. • Do not use extension cords in high traffic areas where they can be stepped on or tripped over, which may damage the cords. Damaged wires could cause fires or electric shocks. CAUTION • Do not use unavailable voltage outlet. It could cause fires or electric shocks. • When unplugging the AC adapter, always pull on the main body of the adapter.
• When cleaning the equipment, always unplug the AC adapter. Otherwise you could cause a fire or receive an electric shock. • When cleaning the equipment, use a water-moistened cloth that is well wrung out. Do not use flammable liquids such as alcohol, benzene or thinners. If a flammable liquid enters the inner electrical parts, it may cause fires or electric shocks. CAUTION • Carefully close the document cover in order not to pinch your hands. • Do not press heavily on the document cover.
Setup and Use In order to use this scanner safely, please obey the following warnings at all times. • Please use in an area where the following temperature and humidity conditions can be met. Surrounding temperature: 41 - 95 degrees F (5 degrees - 35 degrees C) Surrounding humidity: 10% - 90% RH (without condensations) • Please use where the electrical conditions (normal home outlets) can be met in your country. • Make certain there is plenty of clear space around the scanner.
• The supplied cable is approximately 3ft (1m) long. Set up the scanner so that the cable reach from the scanner to the electrical outlet. • Do not set up in areas where there is an excessive fluctuation in temperature or humidity. Also do not move the equipment from high humidity areas to low humidity areas. Condensation may cause image errors. After moving from high humidity areas to low humidity areas, leave the scanner enough time to gradually adapt to the new conditions before use.
Environments subject to shocks, smoke, noxious fumes, water vapor or dust Environments in which the air is salty or greasy Locations near TVs or devices generating strong magnetic fields Locations subject to strong direct sunlight 15
Components Guide Scanning Unit Core component of the scanner, comprising the light source and sensing units (Usually found at the front of the scanner) Document Cover Holds documents in place Document Glass Alignment Mark Place documents here Align document edges here Start Button Starts the accompanying software, ScanGear Toolbox CS Lock Switch Locks and unlocks the scanning unit • Do not tilt the scanner more than 90 degrees when checking or operating the lock.
USB Connector USB interface cable connects here Power Connector The AC adapter power cord connects here Power cord AC Adapter • This scanner does not have a power switch.
Placement and Connection Connecting to the Computer ......19 About the USB Interface .............21 Positioning Documents ...............22 How to Use the Start Button .....24 Transporting the Scanner ...........
Connecting to the Computer Connect the scanner to your computer using the supplied USB interface cable. The USB interface allows three basic configurations. The scanner can be connected directly to the USB connector on the computer, directly to a USB hub that is connected to the computer, or to a throughput USB connector on another device that supports the USB interface. The three configurations are shown below.
Configuration 3 Scanner Connected to Another USB Device 1.Attach the PC end of the USB interface cable to the computer’s USB connector, a USB connector on a USB hub or the throughput USB connector on another USB device. 2.Attach the scanner end of the USB interface cable to the scanner’s USB connector (the rectangular connector labeled USB on the back panel). • Most USB-compatible computers have 2 USB ports. Other devices, such as keyboards, may be equipped with an additional USB port.
About the USB Interface The USB (Universal Serial Bus) interface is a new standard for connecting peripheral devices to computers. The USB interface offers these benefits: • Accommodates a wide array of devices, including scanners, keyboards, joysticks, printers and modems. • Provides excellent expansibility, allowing up to 127 devices to be connected to one USB controller. • Supports two-way communication at speeds faster than a parallel port (12 megabits per second versus 1) or a serial port.
Positioning the Documents Position documents for scanning on the document glass, using the alignment mark as a guide. ○ 1. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Lift the document cover. ○ 2. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Place the document.
• The maximum allowable size for scanning is 8.5 x 11.69 inches (216 x 297 mm), up to A4 or letter size. • This scanner is equipped with an ultra-sensitive scanning unit. Opening the document cover during scanning or improperly closing it may not produce proper results. When the document cover cannot be closed because you are scanning thick documents, such as books, cover the document glass with a dark cloth to prevent ambient light from affecting the scan.
How to Use the Start Button You can increase the efficiency of scanning by making good use of the scanner's start button. Start Button The Smart Button and ScanGear Toolbox CS Pressing the scanner’s start button sends a signal that tells the computer something like “hey, the start button's been pressed!” When the computer receives this signal, it starts ScanGear Toolbox CS. As explained in the Quick Start Guide, ScanGear Toolbox CS is a software utility that simplifies the scanning process.
Changing the Start Button Functions The start button was programed to start ScanGear Toolbox CS if you selected the standard installation option. If you wish to change this to have it start another program or to have the option of selecting which program is started when the button is pressed, follow the procedures below. For details, see the ScanGear CS-U User's Guide. 1.Click the Windows [Start] menu and select [Settings] and [Control Panel]. 2.Double-click the [Scanners and Cameras] icon. 3.
6.Confirm that [Canon Push Button] is selected in the [Scanner events] section. 7.Beneath that, you can select the name of the application that the start button will initiate. Place a check mark beside the name of an application you wish to select. If you select more than one application, you’ll see this dialog box when you press the scanner start button. Select an application to receive the image and click OK.
Transporting the Scanner Always engage the lock before transporting the scanner. ○ 1. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Unplug the scanner’s AC adapter from the electrical outlet. ○ 2. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Confirm that the scanning unit is at the front of the scanner.
○ 3. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Lock the scanning unit by pushing the lock switch toward the lock mark ( ○ ○ ). Lock Switch Lock Position • Carrying or transporting the scanner without locking the scanning unit may damage it. Be particularly careful to lock the scanning unit when transporting the scanner in a vehicle.
Appendices Troubleshooting ......................... 30 Care and Maintenance ............... 38 Major Specifications ................... 40 Index ............................................ 41 Canon Technical Support .................
Troubleshooting Please read the suggestions below when scanning isn’t proceeding as expected or when you encounter a problem operating the scanner. If the remedies suggested below do not solve your problems, Canon Computer Systems, Inc. offers a full range of technical support options to assist you. Please refer to the Canon Technical Support information listed at the end of this manual.
Problems with the Initial Connection of the Scanner to a USB Port Scanner Appears as an Unknown Device Not a Scanner Cause 1: Solution: Computer or computer operating system is incompatible with the scanner, or the USB interface has not been enabled in the BIOS The performance guarantee for this scanner and its software is limited to its operation with computers running Windows 98 that are equipped with a built-in USB port.
Problems with Software Installation Installation is unsuccessful Cause 1: Solution: Insufficient memory to run the installer program Close other software programs that are running and reinstall Cause 2: Solution: Insufficient free hard disk space Delete or transfer unnecessary files from the hard disk and reinstall. Refer to the Quick Start Guide for the required free hard disk space.
Problems starting ScanGear CS-U as a TWAIN driver from within another application Cause 1: Solution: Insufficient memory (RAM) available to start ScanGear CS-U Close other programs and start ScanGear CS-U Cause 2: Solution: ScanGear CS-U already running as a TWAIN driver within another application Close the ScanGear CS-U already running as a TWAIN driver (See ScanGear CS-U User’s Guide electonic manual) Cause 3: Solution: ScanGear CS-U is not installed Install ScanGear CS-U (See Quick Start Guide) Cau
Problems with the Scanner Scanner not identified Cause 1: Solution: Scanner not powered on when computer is started Plug in the AC adapter to an outlet Cause 2: Solution: USB interface cable is disconnected or loose Securely connect USB interface cable (See Quick Start Guide) Cause 3: Solution: Computer has not correctly recognized scanner Use the following procedures to have the computer recognize the scanner 1. Click the Windows [Start] menu and select [Settings] and [Control Panel]. 2.
Problems with Scanning Scanner will not scan Cause 1: Solution: Scanner not powered up Securely connect the AC adapter to the scanner and electrical outlet (See Quick Start Guide) Cause 2: Solution: Scanning unit locked Unlock scanning unit by setting lock switch to unlocked position (See Quick Start Guide) Cause 3: Solution: Software incorrectly installed Reinstall software (See Quick Start Guide) Scanning unit fails to return to ready position (front of scanner) Cause: Solution: AC adapter out of c
Scan quality is poor Cause 1: Solution: Document cover is open Close the document cover Cause 2: Solution: Original document floating on document glass Gently press down on the document cover to prevent the document from floating Cause 3: Solution: Improperly closed or floating document cover Hold document cover down with hand during scan Cause 4: Solution: Dirty document glass or document cover Clean document glass or document cover (See p.
Stripes appear on scan of publication Cause: Solution: Moiré effect from scan of publication at high resolution (print screen lines highlighted by optical interference, producing striped patterns).
Care and Maintenance Clean off the dirt and dust that adheres to the exterior, document glass and document cover of the scanner during the course of ordinary operation using the following procedures. ○ 1.
○ 5. ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ Thoroughly remove any moisture or water vapor from the scanner with a dry cloth. Moisture left on the document glass or cover may damage photographs and other documents as well as produce poor results. Outer Casing Document Cover Document Glass Never use substances containing alcohol, thinners or benzene to clean the equipment.
Major Specifications Scanner Type Scanning Element Light Source Optical Resolution Selectable Resolution Scanning Bit Depth Color Grayscale Prescan Speed Start Button Interface Maximum Document Size Operating Range Temperature Humidity Power Requirements Power Consumption External Dimensions (w x l x h) Weight CanoScan FB620U Flatbed (stationary document type) CIS (Contact Image Sensor) Three-color RGB LED’s 600 x 600 dpi 2.
Index A S AC Adapter 17 Alignment Mark 16, 22 Scanning Unit 16, 27 Space around the scanner 13 Specifications 40 Start Button 16 C Care and Maintenance 38 Connecting to the Computer 19 T D Troubleshooting 30 Document Cover 16 Document Glass 16 U USB 19, 21 L Locations 9, 14 Locations to Avoid 14 Lock mark 28 Lock Position 28 Lock Switch 16, 28 M Maximum Scanning Size 23 P Positioning the Documents 22 Power Connector 17 Power cord 17 Power Supply 10 41
Canon Technical Support Canon Computer Systems, Inc. offers a full range of technical support options* including: • 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products ......................... (1-800-423-2366) • Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m.–10:00 p.m. EST and Saturday, 12:00 p.m.–6:00 p.m. EST, excluding holidays) for products still under warranty** ................................................
I-OE-018AA © CANON INC.
