Operation Manual

019A-065
Perform one of the following solutions according to the cause.
<Cause 1> The setting for [Paper Type] is not specified properly.
Solution
Specify [Paper Type] properly.
If you are using envelopes, specify [Envelope H].
"Basic Printing Procedure"
<Cause 2> Appropriate paper is not being used.
Solution
Replace the paper with that which can be used with this printer.
"Usable Paper"
<Cause 3> Depending on the paper type, toner fixation may deteriorate.
Solution
Perform the following procedure in the printer driver.
1. Display the [Finishing] sheet.
2. Click [Advanced Settings].
3. Set [Special Print Mode] to [Special Settings G2].
Normally, use the printer with [Special Print Mode] set to [Off]. Change the settings only if the
described problems occur.
If you specify [Special Settings G2], curls on the printed paper may become large or unevenness
may appear. In this case, do not specify [Special Settings G2].
<Cause 4> A problem is occurring inside the printer.
Solution
If <Service Error> is displayed in the Printer Status Window, perform the solution using the procedure in
"When <Service Error> Is Displayed."
The Toner Does Not Fix onto the Paper Well
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