TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Scanner Driver Guide MF4010 Series Appendix 4 Table of Contents Index Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Manuals for the Machine ● Machine Set-Up ● Software Installation Troubleshooting Starter Guide 3 Appendix 4 ● ● ● ● Basic Features Maintenance Trouble Shooting Specifications ● Advanced Features ● System Monitor ● Trouble Shooting ● Scanning Features Basic Guide Advanced Guide Scanner Driver Guide (This Document) ● To view the manual in PDF format, Adobe Reader/Adobe Acrobat Reader is required.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 Table of Contents Index ii
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Where to Find Help When you encounter a problem during installation of the driver software or while operating your machine, consult the following: In This Manual Appendix 4 See Chapter 3, “Troubleshooting.” In the Basic Guide See Chapter 8, “Troubleshooting.” In the Advanced Guide See Chapter 3, “Troubleshooting.” Readme.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 System Requirements General – IBM or IBM-compatible PC – PC equipped with a USB port and the USB class driver installed Microsoft Windows 2000 Professional CPU: Intel® Pentium® 133 MHz or higher (USB 1.1), Intel® Pentium® II or higher (USB 2.0) Memory: 128 MB or more NOTE The USB 2.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting Checking Installation Check if the driver is installed successfully. 1. 3 Open the [Scanners and Cameras] folder (Windows 2000: the [Scanners and Cameras Properties] dialog box). Click [start] on the Windows task bar → select [Control Panel] → [Printers and other Hardware] → [Scanners and Cameras]. (Windows Vista: [start] → [Control Panel] → [Hardware and Sound] → [Scanners and Cameras].
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 2 Scanning a Document Scanning with [Start] on the Machine ................................................... 2-3 3 Setting the Scanning Function for [Start] ............................................. 2-4 4 Setting up an application which has been registered to MF Toolbox ........................................ 2-4 Appendix Setting up other applications which have not been registered to MF Toolbox .................
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting Scanning an Image from an Application ............................................. 2-14 Creating One PDF File from Two or More Pages ................................ 2-15 Setting Preferences and Scanning with ScanGear MF ...................... 2-17 3 Switching between Simple Mode and Advanced Mode ................................................................. 2-17 4 Using Simple Mode ..................................
TOP Back Previous Next Introduction 1 Scanning a Document 2 Scanning with [Start] on the Machine You can scan documents and transmit the scanned data to your computer using the operation panel of the machine. Troubleshooting 3 Appendix 4 NOTE Your machine must be connected via USB and the USB scanner driver must be loaded to scan. This machine does not support network scanning. 1. Set documents. 2. Press [SCAN] on the machine. 3. Press [Start] on the machine.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 Setting the Scanning Function for [Start] When you scan for the first time using [Start] on the machine, scanning will start in the same way as when you click [Save] in the MF Toolbox. By following procedure below you can change the set for scanning function on each of MF Toolbox or other applications when you press [start]. ■ Setting up an application which has been registered to MF Toolbox 1. 2.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Also you can set it up in the following way. In the MF Toolbox, click [Settings] to open the [Settings] dialog box. From the drop-down list, select the scanning function you want to link [Start] to, then click [OK]. 3. Select [Properties] from the [File] menu. (Windows 2000/Vista: Click [Properties].) Troubleshooting 3 Appendix 4 ■ Setting up other applications which have not been registered to MF Toolbox 1.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 4. Specify an action for [Start]. On Windows XP/Vista: Select the [Events] tab → select the option corresponding to your machine from [Select an event] → select the operation for [Start] in [Actions] → click [OK]. On Windows 2000: Select the [Events] tab → select the option corresponding to your machine from [Scanner events] → select the operation for [Start] in [Send to this application] → click [OK].
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix Scanning with the MF Toolbox You can scan a document using the buttons on the MF Toolbox. 1. Set documents. 2. On the Windows desktop, double-click the [Canon MF Toolbox 4.9] icon to open the MF Toolbox. 4 A dialog box appears for each of the buttons. You can also open the MF Toolbox by clicking [start] on the Windows task bar → [(All) Programs] → [Canon] → [MF Toolbox 4.9] → [Toolbox 4.9]. 3.
TOP Back Previous Next Introduction 1 Scanning a Document 4. For details, see “MF Toolbox Settings,” on p. 2-9. If you want to keep the same settings for future scans, click [Apply] before clicking [Start]. 2 Troubleshooting NOTE 3 With [Scan-1] and [Scan-2] buttons, you can set the different settings for each. If you save the settings by clicking [Apply], the settings will be effective next time. Appendix 4 Specify the required settings. 5. Click [Start].
TOP Back Previous Next Introduction 1 Scanning a Document MF Toolbox Settings ■ Scanner Settings 2 You can specify the scanning mode, resolution, document size, and file size of the scanned image. Troubleshooting 3 Appendix [Paper Size] Selects the size of the document to be scanned. Selecting [Custom] opens the [Paper Size Settings] dialog box which enables you to set the custom paper size. [Scan Mode] Selects the scan mode.
TOP Back Previous Next Introduction 1 Scanning a Document [Upper Limit of Attached File] Selects an approximate upper size limit (after compression) for the image you will send. For an ordinary mail message, [150 KB] is recommended. You can specify this item when scanning using the [Mail] button and [JPEG/Exif] is selected in [Save as Type]. 2 Troubleshooting 3 Appendix 4 [Image Quality] Selects the scan quality (resolution).
TOP Back Previous Next Introduction 1 Scanning a Document NOTE [PDF Settings] – The type of file which can be saved with each button is shown below.
TOP Back Previous Next Introduction Scanning a Document 1 ■ External Program (Mail Program) 2 When scanning using the [OCR], [PDF], [Scan-1] or [Scan-2] buttons, you can specify an application to be used to display the scanned image. Click [Set] → select the application to use → click [Open]. You can also specify an application by dragging and dropping the application icon onto the dialog box.
TOP Back Previous Next Introduction 1 Scanning a Document [Add Scanned Image to] This item appears instead of [Save Scanned Image to] when [PDF (Add Page)] is selected in [Save as Type]. You can select the PDF file to which you want to add the scanned image. 2 Troubleshooting 3 [Save Pictures to a Subfolder with Current Date] Appendix Select this check box to create a folder with current date in the specified location and save the scanned images in this folder.
TOP Back Previous Next Introduction 1 Scanning a Document 2. Select the document type in [Select Source]. 6. [Photo (Color)]: To scan color photos. To adjust the cropping frame, click (Auto Crop) or drag the corner or edge of the frame. For details, see “Specifying the Parameters of a Scan,” on p. 2-21. [Magazine (Color)]: To scan color magazines with the Descreen function. 2 [Newspaper (B&W)]: To scan text and line drawings.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting Add/Delete the Output Size Selecting [Add/Delete] for [Output Size] opens the [Add/Delete the Output Size] dialog box. This dialog box enables you to add and delete the custom output size. 3 [Add] Adds the specified output size to the [Output Size List]. [Delete] Deletes the selected output size from the [Output Size List]. [Save] Saves added or deleted output sizes.
TOP Back Previous Next Introduction 1 Scanning a Document ■ Using Advanced Mode 3. Click [Preview]. NOTE – Selecting the range in the preview window and clicking [Zoom] reloads the selected image to be enlarged. – To delete the displayed preview image, click . 2 Troubleshooting 4. 3 If you want to scan only part of the document, specify the parameters. For details, see “Specifying the Parameters of a Scan,” on p. 2-21. Appendix 4 5. 1. Set documents. 2.
TOP Back Previous Next Introduction 1 Scanning a Document Advanced Mode Toolbar 2 [Zoom] Troubleshooting 3 Appendix [Select All Crops] When this button is used, all the cropping frames reflect the settings made on the [Advanced Mode] tab sheet. (Clear) Deletes the preview image from the preview area. It also resets the toolbar settings and color settings. (Crop) Specifies the parameter of a scan. (Move) Moves the enlarged image on the screen. (Zoom) Enlarges or reduces the preview image.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 Creating a Cropping Frame Select (Crop) on the toolbar, click on the preview image and drag over the area you wish to select. To make further adjustments, drag the corner or edge of the selected frame or enter the desired parameter values for (Width) and (Height) in [Input Settings] on the [Advanced Mode] tab sheet. To move the cropping frame you have selected, click inside the cropping frame and drag.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 ■ Advanced Mode Settings Favorite Settings Favorite Settings enables you to save a set of settings (Input Settings, Output Settings, Image Settings, Color Settings and Preferences) made for the focal cropping frame. If there are no cropping frames, settings for the whole preview area are saved. You can also recall the saved settings and apply them to the selected frames or the whole preview area.
TOP Back Previous Next Introduction 1 Scanning a Document ● Brightness/Contrast [Channel] Select a color to adjust either [Red], [Green], or [Blue], or select [Master] to adjust all three colors together when [Color] or [Color (Documents)] is selected in [Color Mode]. Adjust the elements of grayscale when [Grayscale] is selected in [Color Mode]. 3 [Brightness] 4 Adjust the brightness of the image by moving the slider or entering values (–127 to 127).
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 ● Histogram This dialog box enables you to see the data concentration at each brightness level in an image. You can specify the darkest and brightest levels within an image, cut the levels and expand the middle of the tonal range of the image.
TOP Back Previous Next Introduction 1 Scanning a Document (Gray Balance eyedropper tool) When adjusting a color image, click this button, then click a point in the preview image (or inside the focal crop) to specify the point to execute gray balance adjustment. The gray elements within a scanned image will appear as a neutral gray, and other elements within the image will also have true color reproduction.
TOP Back Previous Next Introduction 1 Scanning a Document [Channel] 2 Troubleshooting 3 Select a color to adjust either [Red], [Green], or [Blue], or select [Master] to adjust all three colors together when [Color] or [Color (Documents)] is selected in [Color Mode]. Adjust the elements of grayscale when [Grayscale] is selected in [Color Mode]. ● Final Review This dialog box enables you to confirm the color settings.
TOP Back Previous Next Introduction 1 Scanning a Document 2 ● Threshold ● Tone Curve/Threshold Drop-Down List This dialog box enables you to adjust the threshold. By adjusting the threshold, you can sharpen characters in a text document and reduce back-printing such as in newspapers. This drop-down list enables you to save a set of color settings made for the focal cropping frame. If there are no cropping frames, settings for the whole preview area are saved.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 [Preferences] Dialog Box Clicking [Preferences] on the [Advanced Mode] tab sheet opens the [Preferences] dialog box. This dialog box enables you to adjust settings for scanning and previewing. ● [Preview] Tab [Preview at the Start of ScanGear] Selects the preview operation when you open the ScanGear MF. [Automatically Execute Preview]: The preview scan starts automatically when you open the ScanGear MF.
TOP Back Previous Next Introduction 1 Scanning a Document ● [Scan] Tab [Color Mode (Text and Table)]: The document is scanned in a mode equivalent to [Color (Documents)] of [Color Mode], regardless of the application settings. 2 Troubleshooting [Text Enhanced]: The document is scanned in a mode equivalent to [Text Enhanced] of [Color Mode], regardless of the application settings.
TOP Back Previous Next Introduction 1 Scanning a Document ● [Color Settings] Tab [Color Matching]: Select to automatically match the scanner, monitor and color printer colors. If selected, the Color Settings buttons are invalid in the [Advanced Mode] tab sheet. This setting is available when [Color] or [Color (Documents)] is selected in [Color Mode]. 2 Troubleshooting 3 [None]: No color matching is made.
TOP Back Previous Next Introduction 1 Scanning a Document ● [Scanner] Tab [Sound Settings] 2 Troubleshooting 3 Sets the scanner to play music during scanning or play a sound when scanning is completed. You can specify the following files: MIDI files (∗.mid, ∗.rmi, ∗.midi), Audio files (∗.wav, ∗.aiff, ∗.aif), MP3 file (∗.mp3). [Play Music During Scanning]: If selected, the scanner plays music during scanning. Click [Browse], then specify a sound file.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 ■ Determining Resolution ● Resolution and Data Size The data in the image you scan is a collection of dots carrying information about brightness and color. The density of these dots is called “resolution” and “dpi” (dots per inch) refers to the number of dots in one inch. You can specify a resolution in [Image Quality] in the MF Toolbox settings dialog box, or in [Output Resolution] in the ScanGear MF.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 Scanning with the WIA Driver ■ Scanning from the [Scanner and Camera Wizard] Dialog Box (Windows XP Only) 1. 4. Select a picture type. Open the [Scanners and Cameras] folder. Click [start] on the Windows task bar → select [Control Panel] → [Printers and Other Hardware] → [Scanners and Cameras]. 2. Double-click the corresponding WIA driver icon. 3. Click [Next >].
TOP Back Previous Next Introduction 1 Scanning a Document 8. Specify a name, a file format, and the location for saving the group of pictures. 2 Troubleshooting 3 Appendix 4 5. Select the paper source. You can select from [Flatbed] or [Document Feeder]. 6. Specify the scanned area. If you have selected [Flatbed] as the paper source, click [Preview] → drag to specify the scanned area. If you have selected [Document Feeder] as the paper source, select the page size from the drop-down list. 7.
TOP Back Previous Next Introduction 1 Scanning a Document 9. Click [Next >] to start scanning. 10. Click [Next >]. 2 Troubleshooting 3 Appendix 4 If you want to publish these pictures to a Web site or order printouts online, select the corresponding option. 11. Click [Finish].
TOP Back Previous Next Introduction Scanning a Document 1 ■ Scanning from the [Windows FAX & Scan] Dialog Box (Windows Vista Only) 2 Depending on the edition of your Windows Vista, this function may not be supported. Troubleshooting 3 1. Click [Start] on the Windows task bar → select [Control Panel] → [Hardware and Sounds] → [Scan a document or picture] in [Scanners and Cameras]. Appendix 4 Open the [Windows FAX & Scan] dialog box. 2. Click [New Scan] to open the [New Scan] dialog box. 4.
TOP Back Previous Next Introduction Scanning a Document 1 ■ Scan from Windows Photo Gallery (Windows Vista Only) 2 1. 2. Appendix 4 Click [Scan]. Open the [Windows Photo Gallery]. Click [Start] on the Windows task bar → select [All programs] → [Windows Photo Gallery]. Troubleshooting 3 6. Open the [Import Pictures and Videos] dialog box. You can classify the scanned image by typing a tag in [Tag these pictures (optional):].
TOP Back Previous Next Introduction 1 Scanning a Document ■ [New Scan] Dialog Box [Color format] Selects the scanning color type from [Color picture], [Grayscale picture], or [Black and white picture or text]. [File type] Selects a file format from [BMP (Bitmap Image)], [JPG (JPEG Image)], [TIF (TIF Image)], and [PNG (PNG Image)]. You can specify detailed settings for each scan. 2 Troubleshooting 3 [Resolution (DPI)] Selects the scanning resolution in dot per inch (50 to 600).
TOP Back Previous Next Introduction Scanning a Document 1 ■ Scanning from an Application (Windows XP/Vista Only) 2 With the WIA driver dialog box open, follow the procedure below. On how to display the WIA driver, see “Scanning an Image from an Application,” on p. 2-14. Troubleshooting 3. For details on the settings, see “Advanced Properties,” on p. 2-45. 4. 5. 4 1. Specify the scanned area.
TOP Back Previous Next Introduction 1 Scanning a Document Advanced Properties 2 [Picture type] Selects the scanning color type ([Color picture], [Grayscale picture], or [Black and white picture or text]). [Reset] Resets all the current settings to their default values. Troubleshooting 3 NOTE The setting items and default values in the [Advanced Properties] tab vary depending on the type of picture you select. Appendix 4 [Appearance] Shows the preview of sample image.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 3 Troubleshooting Scanning Problems ................................................................................. 3-2 Installing and Uninstalling Problems.....................................................
TOP Back Previous Next Introduction Scanning a Document 1 Scanning Problems 2 Cannot scan a document. Q Is your USB hub or repeater working properly? A When using a USB hub or repeater, try connecting a USB cable directly to the computer to check if it works properly. If you can scan the document successfully after connecting a USB cable directly to the computer, check your USB hub or repeater if it is working properly.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Q Are you using a USB 2.0-compatible USB hub? A If you connect the machine to a USB 2.0-equipped computer using a USB 2.0-compatible USB hub, you may not be able to scan. In this case, connect a USB cable directly to the computer. Troubleshooting 3 Appendix 4 A If you connect the machine to a USB 2.0-equipped computer, you may not be able to scan.
TOP Back Previous Next Introduction 1 Scanning a Document 2 You tried to create a multipage PDF, but were not able to scan several documents. Q Is the [Automatically Quit ScanGear after Scanning] check box in [Preferences] selected? A If you scan with the [Automatically Quit ScanGear after Scanning] setting selected, only the documents placed at one time on the platen glass will be scanned.
TOP Back Previous Next Introduction 1 Scanning a Document 2 You installed the applications in the CD-ROM supplied with the machine but they are not registered in the MF Toolbox. Q Have you installed the applications with the MF Toolbox open? A If you install the applications with the MF Toolbox open, the applications will not be registered in the MF Toolbox. On the MF Toolbox dialog box, click [Set] to register the application manually. (See “External Program (Mail Program),” on p. 2-12.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Scanned images look dirty. Q Scanned image is displayed at a larger (smaller) size on the computer screen. Are the scanning components of the machine clean? Q Is the resolution setting correct? A Clean the platen glass and the platen glass cover. A Do one of the following: Q Is the image size too small? A Some applications do not display an image properly at small sizes.
TOP Back Previous Next Introduction Scanning a Document 1 Installing and Uninstalling Problems 2 Cannot install the software. Troubleshooting 3 Q 4 A Appendix Removal of the software was completed, but the [Canon] folder remains in the [Start Menu]. Have you followed the instructions to install the software? Q Did you remove the MF drivers before removing the MF Toolbox? Try reinstalling the software.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Cannot use the software after upgrading to Windows XP/Vista. Q Have you upgraded Windows 98/Me/2000 to Windows XP/Vista without removing the software? A Remove the software, then reinstall it. (See “Installing/Uninstalling Software,” in the Starter Guide.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 4 Appendix Scanner Specifications ........................................................................... 4-2 3 Glossary ................................................................................................... 4-3 4 Index .........................................................................................................
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Scanner Specifications Type Color scanner Max Scanning Size 8 ½" × 14" (216 mm × 356 mm) Scanning Resolution 600 × 1200 dpi (optical) 9600 × 9600 dpi (enhanced) Scanning Speed Color: 4.5 msec/line (600 dpi) Grayscale: 1.5 msec/line (600 dpi) Host Interface USB 1.1, USB 2.
TOP Back Previous Next Introduction 1 Scanning a Document 2 Glossary A Troubleshooting C Application 3 Abbreviation of the phrase “application software.” Software designed for a specific purpose such as word processing software, spreadsheet software, database software, or a combination of these. Appendix 4 B Color Matching In some cases, the range of colors captured by a scanner exceeds the range that can be displayed by a particular monitor.
TOP Back Previous Next Introduction 1 Scanning a Document D E Default setting 2 A setting that is automatically used if no other setting is specified. A function that reduces the occurrence of moire in the scan of a printed item. Moire is the patterns or stripes that are visible in a low-resolution scan of a picture or photo in a book or magazine due to the interference patterns between the dots that comprise the image.
TOP Back Previous Next Introduction 1 Scanning a Document G L Gamma Correction Method for changing the brightness of an image. With gamma correction, the brightness of parts of an image in the middle of the tonal range is changed without changing the lightest or darkest areas of the image, which means you can change the brightness of an image while maintaining contrast. 2 Troubleshooting 3 A horizontal scanning orientation. Documents are scanned across the longer axis of the page.
TOP Back Previous Next Introduction 1 Scanning a Document O Preview OCR (Optical Character Reader) Device for reading characters optically. System for extracting information in a text format from information in the form of a graphic such as hand-written or printed characters which have been scanned with a scanner. You cannot edit text scanned with a scanner because it is in a graphic format, but with OCR software you can convert to a text file and then edit the text with wordprocessing software.
TOP Back Previous Next Introduction 1 Scanning a Document R T Random Access Memory (RAM) The working memory of the computer in which programs and data are temporarily stored while you use them. Resetting or shutting off the computer clears all information from RAM. Printing very complicated documents might require closing other running programs or adding more RAM to the computer. 2 Troubleshooting 3 Reinstall To remove installed software and install again.
TOP Back Previous Next Introduction 1 Scanning a Document U Uninstall To remove software installed on a computer and return the computer to its condition before the software was installed. 2 Universal Serial Bus (USB) interface Troubleshooting These are new serial interface standards. This bus automatically recognizes connections (Plug and Play) to allow plugging and unplugging connectors with the power still turned on to the PC or peripheral equipment.
TOP Back Previous Next Introduction Scanning a Document 1 Index 2 A E N Add/Delete the Output Size dialog box 2-19 Exif settings 2-12 New Scan Dialog Box 2-43 F O Fading Correction 2-26 Output Settings 2-25 Troubleshooting 3 Advanced Mode settings 2-23 switching 2-17 toolbar 2-21 using 2-20 Appendix 4 Advanced Properties dialog box 2-45 Application 2-14 Auto Tone 2-25 B Brightness 2-28 C Cannot install 3-7 Color Matching 2-35 Color Settings 2-27 Color Settings tab 2-35 Favorite Set
TOP Back Previous Next Introduction 1 Scanning a Document 2 Troubleshooting 3 Appendix 4 S T Scan tab 2-34 Threshold 2-32 ScanGear MF Tone Curve 2-30 Advanced Mode 2-20 setting 2-17 Simple Mode 2-17 Scanner and Camera Wizard 2-38 Tone Curve/Threshold drop-down list 2-32 Troubleshooting 3-1 TWAIN driver 2-14 Scanner tab 2-36 U Scanning 2-1 Unsharp Mask 2-25 from an application 2-14, 2-44 New Scan Dialog Box 2-43 problems 3-2 setting 2-5 using MF Toolbox 2-7 Windows FAX & Scan 2-41 Window
TOP Back Introduction 1 Scanning a Document 2 Troubleshooting 3 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. Appendix 4 One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S. 17, quai du Président Paul Doumer 92414 Courbevoie Cedex, France CANON COMMUNICATION & IMAGE FRANCE S.A.S.