i320 SERVICE MANUAL Canon
i320 SIMPLIFIED MANUAL 1. PRODUCT LIST 2. PRODUCT SPECIFICATIONS 3. ERROR DISPLAY 4. SERVICE MODE (test print, EEPROM initialization, destination setting) 5. EXTERNAL VIEW / PARTS LIST 6. TROUBLESHOOTING FLOWCHART 7. SERVICE INFROMATION APPENDIX 1: SHIPMENT INSPECTION PATTERN APPENDIX 2: i320 SERVICE TOOL QY8-1383-000 Rev. 00 September 4, 2002 Canon Inc.
1. PRODUCT LIST 1-1. Main Units Product name Canon Bubble Jet Printer i320 Canon Bubble Jet Printer Product code Sales Territory 7816A001AA 7816A002AA 7816A003AA 7816A004AA 7816A005AA 7816A006AA 7816A007AA 7816A008AA 7816A009AA 7816A010AA 7816A011AA 7816A012AA 7816A013AA 7816A014AA 7816A015AA US CA LAM LVT LAM HVT AR EUR DE FR ASA HVT AU GB TW HK CN KR 7816A016AA JAPAN Remarks PIXUS 320i 1-2. Options None 1-3.
2. PRODUCT SPECIFICATIONS 2-1. Printer Main Unit Specifications Paper feeding method Resolution Printing speed HQ HS CL BK CL BK Printing direction Print width Interface Supported print head No.
2-2. Product Life 3 years or 4,000 pages (2,500 pages of color printing and 1,500 pages of black printing), whichever comes first 2-3. Print Head Specifications Structure 4-color integrated type (ink tank separate type) Print head Bk: C/M/Y: Ink drop: Ink colors Bk (new pigment ink) Cl: Y, M, C (high brilliance) Ink tank BCI-24 Bk, BCI-24 Color (Common with S200/S200x/S300/S330) Weight Approx.
3. ERROR DIAPLAY Errors are displayed by the LEDs, and warnings are displayed by the status monitor. 3-1. Operator Call Error (Orange LED blinking) LED Display Content Corrective Action Blinking 2 times Paper out Set the paper, and press the RESUME button to feed the paper. Blinking 3 times Paper jam Remove the jammed paper, and press the RESUME button. Blinking 6 times No cartridge installed Install the cartridge, and close the access cover.
4. SERVICE MODE To conduct the following functions, the computer (Windows98/Me), printer driver and service tool (QY9-0058) for the i320 are needed. Function Print head cleaning Procedure Select “Cleaning” from the printer driver utility. Remarks Cleaning time: Approx. 40 sec. < For reference > Head refreshing (deep cleaning) Select “Deep Cleaning” from the printer driver utility. Cleaning time: Approx. 70 sec. Paper feed roller cleaning 1. Remove the paper from the ASF. 2.
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6. TROUBLESHOOTING FLOWCHART 6-1. Printer Main Unit Troubleshooting Flowchart (how to printer operation confirmation when refurbishing) Power ON Error displayed? No Yes Open access cover, and install head Error displayed? No Yes Connect to computer Shipment inspection pattern printing Correct? < Shipment inspection pattern check items of > (Refer to the attached print sample.) *Refer to 4. SERVICE MODE regarding printing method. 1. Ink non-ejection: 2. Top margin: 3. Line: 4.
6-2. Print Head Troubleshooting Flowchart (print head operation confirmation) Connect to computer *Refer to 4. SERVICE MODE regarding printing method. Nozzle check pattern printing Correct? Yes No Head cleaning *Refer to 4. SERVICE MODE regarding printing method. Nozzle check pattern printing Correct? Yes No Head refreshing *Refer to 4. SERVICE MODE regarding printing method.
7. SERVICE INFORMATION 7-1. Whole Unit Replacement When the unit is exchanged as a Whole Unit (WHOLE UNIT, W/O POWER SUPPLY UNIT: 0009U22001 , take the following procedures: 1. 2. 3. 4. Remove the AC adapter from the printer returned from the user. Install the removed AC adapter in the whole unit. Perform destination setting. (Refer to “4. SERVICE MODE” for details.
7-2. Product Technical Information 1) FAQ (Problems specific to the i320, and corrective actions) No. Rank* Function Phenomenon 1 A Installatio No cartridge installation n error (orange LED blinks 6 times). Cartridge cannot be installed. Carriage error. 2 A Carriage error, abnormal noise, or paper feeding without printing. Abnormal cartridge EEPROM data error (orange LED blinks 7 times). Condition The packing material used to fix the carriage at unpacking and installation may not have been removed.
7 B 8 B 9 B 10 B Image quality Envelop print start When printing is conducted to the position shifts at top top edge of the printable area. edge. Remarkable in the DL envelope. The top margin becomes short. In the worst cases, printing is performed onto the platen. Paper jam. The problem may occur in continuous printing of special The problem occurs just paper (approx. 100 pages or after paper feeding, more). without printing.
11 B 12 C 13 14 Vertical uneven print density and lines. Uneven print density due to the scan complement control** performed at print data break-up. -When a low specification performance computer is used -When other applications are running -ROM version 1.00 Among special papers with large amount of print pattern data.
2) New functions 1. HAPS system The printer adopts a HAPS system for the engine firmware, instead of the previously-used NATIVE system. With the HAPS system, a part of processing functions of the engine firmware has been transferred to the host computer processing, utilizing the computer processing to a maximum, thereby minimizing the engine firmware processing. (Processing is conducted in “OutputModule”, on the printer driver side.
4. Quiet mode The printer has a quiet mode function. Compared with the normal mode, Acoustic noise level: Slightly lowers. (HQ, normal: Approx. 50dB, Quiet: Approx. 49dB) Audible overtone level: Sound quality changes, and sound becomes quieter. Print speed: Slows. (Bk printing in HQ/HS mode using an acoustic noise measurement pattern: Approx.1.3 times) 3) Other functions 1. Remaining ink level detection function The printer has a function to detect the remaining ink level.
< Reference > Cleaning types, amount of ink used and time required *Bk and Cl ink suction is simultaneously performed. Cleaning type Amount of ink used Time required Manual cleaning Dot count cleaning Timer cleaning (24 hours to 2 weeks) Head replacement Ink tank replacement Cleaning when the head is not capped at printer power on Cleaning on arrival at user Timer cleaning (2 weeks to 3 months) Head refreshing Timer cleaning (3 months or more) Bk: Approx. 0.15g Cl: Approx. 0.15g Approx. 40 sec.
APPENDIX 1: SHIPMENT INSPECTION PATTERN Check item 1 (Ink non-ejection): Total area of the sample below Check item 2 (Top margin) Print EEPROM information -> Refer to 4. SERVICE MODE for details.
