i470D Quick Start Guide

Troubleshooting
46
An Error Message Appears on the Screen
Problem Possible Cause Try This
Error Writing /
Output to USBxxx
Printer not ready The Power
PowerPower
Power lamp will flash green when the printer is warming up or when a print
job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when the print job is completed.
Paper is not loaded Load paper and press the Resume
ResumeResume
Resume button.
Faulty connection Ensure that the printer cable is securely connected to the computer.
Printer port error Verify the printer port status.
Double-click Universal Serial Bus (USB) controllers
Universal Serial Bus (USB) controllersUniversal Serial Bus (USB) controllers
Universal Serial Bus (USB) controllers on the Device Manager
Device ManagerDevice Manager
Device Manager
dialog box, then double-click Canon i470D
Canon i470DCanon i470D
Canon i470D to see the status.
Refer to the User's Guide for instructions on how to verify the status.
Printer port
settings and printer
interface do not
match
Confirm that the destination Printer Port is set to USB PRNnn (Canon i470D) or
USBnn (Canon i470D) (Where nn represents a number).
If the settings are not correct, follow the procedures described in the
Easy Setup
Instructions
and reinstall the printer driver.
Refer to the
User’s Guide for instructions on how to verify status and the correct
action to take.
Printer driver is not
installed properly
Uninstall then reinstall the printer driver.
1. Click Start
StartStart
Start, and select All Programs
All Programs All Programs
All Programs (or Programs
ProgramsPrograms
Programs), Canon i470D
Canon i470DCanon i470D
Canon i470D, and
Uninstall
UninstallUninstall
Uninstall.
2. Follow the on-screen instructions to uninstall driver.
3. Follow the procedures described in the
Easy Setup Instructions and reinstall
the printer driver.
“Error No.: X202”
Not enough
memory
Increase available memory by closing any other applications currently running.
“Error No.: X203”
Printer driver fault Uninstall, then reinstall printer driver.
Refer to the
User’s Guide for instructions on how to uninstall the printer driver.
“Error No.: X300”
Printer not ready If the Power
PowerPower
Power lamp is off, turn the printer on.
If the Power
PowerPower
Power lamp is flashing green, the printer is initializing. Wait until the
Power
PowerPower
Power lamp stops flashing.
Printer not properly
connected
Ensure that the printer is securely connected to the computer.
Printer not selected
in Chooser
1. From that the Apple
AppleApple
Apple menu, select Chooser
ChooserChooser
Chooser.
2. Click the i470D
i470Di470D
i470D icon and ensure that the i470D is selected as the target
connection.
If not, select it.
Note If you are using switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Note If you are using switching hub or other device, disconnect
the printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.
Note If the problem persists, delete all unnecessary documents
from the Extensions and Control Panels folder.