i860 SERVICE MANUAL Canon
PIXUS 860i i860 i865 SERVICE MANUAL Revision 0 QY8-1391-000 COPYRIGHT 2003 CANON INC. CANON PIXUS 860i / i860 / i865 082003 XX 0.
Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
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II. Page 1-1 1-1 1-2 1-2 1-3 1-3 1-4 1-4 1-5 1-6 1-6 1-8 1-8 1-10 1-12 1-19 1-22 TABLE OF CONTENTS Part 1: MAINTENANCE 1. MAINTENANCE 1.1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1.2 Customer Maintenance 1.3 Product Life 1.4 Special Tools 1.5 Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2.1 Operator Call Errors (by LED Blinking in Orange) 2.
Part 1 MAINTENANCE
1. MAINTENANCE 1.
sheet of the reference white PET paper. *3: Red screws of paper feed motor The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. (2) Periodic maintenance No periodic maintenance is necessary. (3) Periodic replacement parts There are no parts in this printer that require periodic replacement by a service engineer. (4) Replacement consumables There are no consumables that require replacement by a service engineer. 1.
(2) Print head 10,000 pages of color printing, or 30,000 pages of black printing - Color: 7.5% duty per color pattern printing, A4 - Black: 1,500 character pattern printing (3) Ink tank BCI-3eBK: BCI-6C: BCI-6M: BCI-6Y: BCI-6BK: (4) 740 pages (1,500 character pattern in black printing, plain paper, standard mode) 1,500 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) 550 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) 430 pages (ISO JIS-SCID No.
2. LIST OF ERROR DISPLAY / INDICATION Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 2.1 Operator Call Errors (by LED Blinking in Orange) LED blinking in orange 2 times Error No paper. (ASF) [1000] No CD-R tray. [1001]*1 No paper in the photo paper tray. [1004] No paper in the paper feed cassette. [1003]*2 3 times 4 times 5 times 6 times*1 7 times*1 Paper jam. [1300] Paper jam in the auto duplex printing unit.
(Operator Call Errors - cont’d -) LED Error blinking in orange 10 times*3 No auto duplex printing unit. [1860] Solution Remarks Set the auto duplex printing unit, and press the Resume/Cancel button. Automatic duplex printing Set an automatic duplex printing cannot be performed (paper supported size of paper, and press size not supported). [1310] the Resume/Cancel button. 11 times Failed in automatic print head Press the Resume/Cancel button, alignment.
(Service Call Errors - cont’d -) LED alternate blinking Error in orange and green 13 times USB Host VBUS overcurrent [9000] 15 times Other hardware error [6500] Continuous Flash ROM error alternate blinking Lights in orange RAM error Solution (Replacement of listed parts, which are likely to be faulty) - Logic board ass’y (QM2-0766/QM2-0767)*1 - Logic board ass’y (QM2-0766/QM2-0767)*1 - Logic board ass’y (QM2-0766/QM2-0767)*1 - Logic board ass’y (QM2-0766/QM2-0767)*1 *1: Before replacement of the logic bo
(Troubleshooting by Symptom - cont’d -) Symptom Multiple sheets feed. Paper feed problems Solution Remarks Replace the - sheet feeder unit, - photo paper tray, or - paper feed cassette. Paper does not feed. Remove foreign material, or replace the - sheet feeder unit, - photo paper tray, or - paper feed cassette. Paper feeds at an angle. Remove foreign material, adjust the paper guide, or replace the - sheet feeder unit, - photo paper tray, or - paper feed cassette. No printing, or no color ejected.
3. REPAIR 3.1 Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Logic board ass’y (QM2-0766/0767) Notes on replacement*1 Adjustment / settings Operation check - Before removal of the logic board ass’y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor’s accumulated charges), to prevent damages to the logic board ass’y. - Before replacement, check the waste ink amount (by service test print or EEPROM information print).
(Notes on Service Part Replacement and Disassembling / Reassembling - cont’d-) Service part Notes on replacement*1 Lift cam shaft unit (QM2-0593) Timing slit strip film (QA4-1053) Timing slit disk film (QC1-2511) - Upon contact with the film, wipe the film with ethanol. - Confirm no grease is on the film. (Wipe off any grease thoroughly with ethanol.) - Do not bend the film. Print head (QY6-0049) Adjustment / settings Operation check At replacement: 1. Apply grease to the sliding portions. See 3.3.
3.2 Special Notes on Repair Servicing (1) Flexible cable and harness wiring, connection Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause breakage of a line, leading to ignition or emission of smoke.
(II) Logic board ass’y (paper feed motor side) wiring CD-R tray feeder switch (Platen unit) Ink sensor (Platen unit) Timing sensor (Paper feed motor unit) Paper feed motor & timing sensor (Paper feed motor unit) Auto duplex printing PE sensor harness (Option gear unit) (III) Logic board ass’y (carriage motor side) wiring Purge motor harness Purge sensor harness (Purge unit) 1 - 11
3.3 Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
(3) Grease application 1 (Rear side) 3 2 20, 21 20, 22 23 7 to 17 4, 5, 6 5 15 12 11 16, 17 13, 14 6 10 9 8 7 1 - 13 4
Paper guide flapper ass’y 19 18 Part name Carriage slide plate Carriage shaft Shaft clip L / R Pressure roller ass’y Lift cam shaft unit Where to apply grease / oil 1 2 3 4 Carriage unit sliding portion Carriage unit sliding portion Carriage shaft sliding portion Lift cam shaft unit sliding portion Pressure roller ass’y sliding portion 5 (4 locations of the cam) 6 Torsion spring (4 locations) Bushing (on the lift input 7 Bushing inner surface gear side) Lift input gear 8 Bushing sliding portion MOLYKO
(4) Waste ink counter setting When the logic board ass’y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber (the bottom case unit or the 5-item set of the ink absorbers). The standard amount for waste ink absorber replacement is given in the table below. Waste ink amount*1 Bottom case unit or 5-item set of ink absorbers replacement Less than 7% Not required. 7% or more Required.
(6) Service mode Function Service test print - Destination - ROM version - Waste ink amount - Number of pages printed - CD-R / automatic print head alignment sensor correction EEPROM initialization Procedures See “Service mode operation procedures” below. Remarks Set a sheet of A4- , letter-, or larger-sized paper. For print sample, see 3.4. Verification Items, (1) Service test print, . See “Service mode operation procedures” below.
5) After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.) In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.
(7) Flash ROM upgrade Upgrade the flash ROM by downloading all data to the printer via the USB interface. The upgrade file will be uploaded to the SSIS system each time an upgrade occurs. The flash ROM upgrade procedures will be given in the Service Information bulletin at each upgrade. Note: The printer can be upgraded in the user mode. No special tool such as those required for upgrade of the PIXUS 50i / i70 flash ROM is necessary.
3.4 Verification Items (1) Service test print On the service test print (sample on the following page), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.) Destination (model name) ROM Version Ink absorber waste ink amount (%) Number of times the print head is installed Initial print date and time (Default: 1970/01/01-00:00) Number of times of power-on S: Soft-power-on H: Hard-power-on xxxx Vx.xx D=xxx.
Check 2: Top of form accuracy Check 1: Nozzle check pattern Check 3: Straight lines Check 4: Halftone Check 5: CD-R / automatic print head alignment sensor correction Check 6: Media sensor correction (implemented or not) 1 - 20
(2) EEPROM information print Print sample: PIXUS 860i V1.02 CN(USB=1 1284=0) USB=(BCDEFG) D=004.
4. PRINTER TRANSPORTATION METHOD This section describes the procedures for transporting the printer (for returning after repair, etc.). 1. In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feeder unit is raised. (See Caution 1 below.) 2. Keep the print head and ink tanks installed in the carriage. (See Caution 2 below.) 3. Turn off the printer, and secure the carriage locks in the home position.
Part 2 TECHNICAL REFERENCE
1. NEW TECHNOLOGIES (1) Direct digital camera printing Printing can be performed directly from a digital camera. In addition to Bubble Jet Direct, the Camera Direct Printing standard, PictBridge, is supported. The print head alignment, which could not be performed during Camera Direct Printing with conventional printer models, can now be performed with the i860 / i865.
A4- / Letter-sized plain paper: Ink ejection conditions check pattern Paper width check pattern Paper feed direction i. Even when the paper size is correct (A4 / LTR), and the print pattern is properly printed, the automatic print head alignment failure error occurs. Solution: In Custom Settings of the printer driver’s Maintenance tab, enable Align heads manually, and perform the manual print head alignment.
(7) Photo paper tray When the photo paper tray is attached, 2 types of paper can be set at the same time, photo specialty paper (4” x 6”) in the photo paper tray and other paper in the sheet feeder. Paper types and the maximum number of sheets which can be set in the sheet feeder are limited when the photo paper tray is attached. (5” x 7” or larger sizes of paper are supported by the sheet feeder.)
2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing, except in the following cases: - Cleaning on arrival: Performed when the print head cover is closed. - Cleaning by dot count: Performed after ejection of paper (or after printing on the back side of paper when auto duplex printing is performed). - Manual cleaning / deep cleaning: Performed manually.
*2: When 24 to 60 hours have elapsed since the previous black cleaning, timer cleaning - 0 is performed. However, this cleaning will be conducted up to 5 times from the printer installation, and no further timer cleaning - 0 will be performed.
3. FAQ (Specific Problems and Solutions) No. Occurrence Function Symptom level* 1. B Paper No paper feeding feeding 2. B Print results Contact of the paper’s trailing edge to the print head 3 B Print results Contact of the paper to the print head (when using the auto duplex printing unit) Condition - Plain paper (A4-/LTR-/LGL-sized heavy paper, such as Brilliant White Paper) - When many sheets are set.
