i860 Quick Start Guide

Troubleshooting
75
Error Writing /
Output to LPT1 or
USBxxx (or
USBPRNxxx)
Printer not ready The POWER
POWERPOWER
POWER lamp will flash green when the printer is warming up or when a print
job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when the print job is completed.
Paper not loaded Load paper and press the RESUME/CANCEL
RESUME/CANCELRESUME/CANCEL
RESUME/CANCEL button.
Paper not loaded
correctly
Remove the paper, fan the paper to ensure that sheets are not sticking together,
and reload the paper correctly into the sheet feeder.
Printer port setting
does not match the
interface connected
to the printer
Check the printer port settings.
1. Open the Printer Properties screen
Printer Properties screenPrinter Properties screen
Printer Properties screen.
2. Click the Port
PortPort
Port tab (or the Details
DetailsDetails
Details tab) to confirm the port settings.
A parallel port is selected if the port on the printing side is LPT1: (ECP printer
port). A USB port is selected if either USBnnn (Canon i860) or USBPRNnn
(Canon i860) (where n is a number) is indicated.
To change this setting, shut down your Windows operating system, turn off
the printer, then re-connect the printer to the interface selected in the printer
driver.
Faulty connection Ensure that the printer cable is securely connected to the computer.
Printer driver is not
installed properly
Uninstall then reinstall the printer driver.
1. Click Start
StartStart
Start, and select All Programs
All Programs All Programs
All Programs (or Programs
ProgramsPrograms
Programs), Canon i860
Canon i860Canon i860
Canon i860, and Uninstall
UninstallUninstall
Uninstall.
2. Follow the on-screen instructions to uninstall driver.
3. Follow the procedures described in the
Easy Setup Instructions and reinstall
the printer driver.
Printer port error Verify the printer port status.
When using the parallel interface:
1. Open the Device Manager, double-click Ports (COM/LPT), and then double-
click Printer Port (LPT1).
“Error No.: X300”
Printer not ready If the POWER
POWERPOWER
POWER lamp is off, turn the printer on.
If the POWER
POWERPOWER
POWER lamp is flashing green, the printer is initializing. Wait until the
POWER
POWERPOWER
POWER lamp stops flashing.
Printer not properly
connected
Ensure that the printer is securely connected to the computer.
Specified printer
name not on the
print list under
Print Center
Print CenterPrint Center
Print Center
1. Select Application from the Go
GoGo
Go menu.
2. Double-click Print Center
Print CenterPrint Center
Print Center in the Utility
UtilityUtility
Utility folder
3. Ensure that i860
i860i860
i860 is indicated in the printer list.
“Error No.: 2500”
Automatic print
head alignment
failed
Automatic print head alignment failed.
See "Handling Error Messages
Handling Error MessagesHandling Error Messages
Handling Error Messages" on page 72.
Problem Possible Cause Try This
Note If using a switching hub or other device, disconnect the printer
and reconnect it directly to the computer and try printing
again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again
Note The printer port name depends on your system environment.
Note If using a switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.