Desktop Photo Printer Quick Start Guide
Canon i860 Desktop Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2003 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon i860 Desktop Photo Printer.
Contents Contents Basic Printing Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Printing with Windows . .
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Basic Printing Basic Printing Note This Quick Start Guide describes some of the features of your i860 printer and how to use them. For more information, view the i860 User's Guide on the Setup Software & User's Guide CD-ROM, or use the online help within your printer driver interface: While in the printer's Properties window, press the F1 key, or click ? in the upper right corner. Then click the feature you want to know more about, or click the Help button when displayed.
Basic Printing Important z Before unplugging the power cord, turn off the printer and ensure that the green lamp has gone out. z If the POWER lamp changes to orange and begins flashing, refer to the section "Handling Handling Error Messages" Messages on page 72. Loading Paper Print Media to Avoid Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.
Basic Printing 2 Prepare to load paper. (1) Open the paper rest and then the paper rest flap to support the paper. 1 3 3 2 (2) Open the cover and pull out the paper output tray completely (in the order of 1 , 2 and 3 ). Load the paper. (1) Insert the paper into the auto sheet feeder with the print side facing up. (2) Align the paper stack against the right side of the auto sheet feeder. Load Limit Mark Do not load beyond this Load Limit Mark.
Basic Printing Using Specialty Media Canon recommends that you use genuine Canon media to ensure optimal print quality.
Basic Printing Canon Specialty Media Media Type Paper Rest Load Limit Printer Driver Setting for Media Type Photo Paper Pro Letter: up to 10 sheets* 4” x 6”: up to 20 sheets Photo Paper Pro** Photo Paper Pro Perforated 4” x 6”: up to 20 sheets Photo Paper Pro Photo Paper Plus Glossy Letter: up to 10 sheets* 5” x 7”: up to 10 sheets 4” x 6”: up to 20 sheets Photo Paper Plus Glossy Matte Photo Paper Up to 10 sheets Matte Photo Paper Glossy Photo Paper Letter: up to 10 sheets 4” x 6”: up to
Basic Printing Printing with Windows Note 1 2 z The menu screens and dialog boxes that appear may vary, depending on the software application you are using. z The steps described in this section are for printing in Windows XP. Create a document or open a file to print. Open the Printer Properties dialog box. (1) Select Print from the application software's File menu. (2) Ensure that Canon i860 is selected. (3) Click Preferences or Properties.
Basic Printing 3 Specify the required settings. (1) Click Media Type to select the type of media loaded in the printer. (2) Click OK. OK Note z From the Page Setup tab, select the correct document size to be printed. z To adjust Print Quality settings, select Custom and click Set on the Main tab. You can control the print quality in the Set Print Quality dialog box. z For details about other printer driver functions, refer to the User’s Guide or Help.
Basic Printing 4 Print the document. (1) Click Print or OK. OK Note You can cancel a print job in progress by simply pressing the RESUME/ CANCEL button on the printer. Printing with Macintosh Note 1 10 z The menu screens and dialog boxes that appear may vary, depending on the software application you are using. z The steps described in this section are for printing in Mac OS X. Create a document or open a file to print.
Basic Printing 2 Select Paper Size Size. (1) Select Page Setup... from the application software's File menu. (2) Select i860 from Format for. for (3) Select the desired paper size from the Paper Size pull-down menu. (4) Click OK. OK 3 Specify the required settings. (1) Select Print... from the application software's File menu. (2) Select Quality & Media from the pull-down menu. (3) Select the desired media type from the Media Type pulldown menu.
Basic Printing (4) Select Color Options from the pull-down menu. (5) Select the type of the document from the Print Type pull-down menu. (6) Click Print. Print Note 12 z For details about other printer driver functions, refer to the User’s Guide or Help. Help z Double-clicking the printer name in the Printer list displays a dialog that prompts you to confirm the status of the print job(s). To cancel a job in progress, select the desired document, then click Delete.
Advanced Printing Advanced Printing Printing Photographs Directly from a Digital Camera Connecting a digital camera or digital video camcorder to the printer allows you to print captured images directly without using a computer. Use the USB cable that came with your digital camera to connect to the printer. Note z To print directly from a digital camera or digital video camcorder, use only "PictBridge" or Canon "Bubble Jet Direct" compatible digital cameras or digital video camcorders.
Advanced Printing Media Types for Digital Camera You can use the following Canon media: Digital Camera Setting Media Type Card #1 Photo Paper Pro 4” x 6” / 101.6 x 152.4 mm Card #2 Photo Paper Plus Glossy 4” x 6” / 101.6 x 152.4 mm Card #3 Photo Paper Plus Glossy 5” x 7” / 127 x 177.8 mm LTR Photo Paper Pro or Photo Paper Plus Glossy Letter A4 Photo Paper Pro or Photo Paper Plus Glossy A4 Printing from a Digital Camera 1 2 Ensure that the printer is turned on. Load the paper.
Advanced Printing (2) Connect the digital camera and printer with the USB cable that came with the digital camera. The digital camera will automatically turn on. If not, turn it on manually. 4 Start printing using the print function of the digital camera. (1) Display the image you want to print in the Replay mode. If the camera will not change to the Replay mode, refer to your digital camera user's manual instructions for changing the camera to the Replay mode.
Advanced Printing Note z For the digital camera operation and troubleshooting, refer to your digital camera user's manual. For print error messages, refer to "Cannot Cannot Print Properly from the Digital Camera" Camera on page 76. z For the digital video camcorder operation, print error messages, and troubleshooting, refer to your digital video camcorder user's manual.
Advanced Printing Printing from the Photo Paper Tray The Photo Paper Tray allows you to print on specialty paper like Photo Paper Pro. When attached, it prints on the photo paper while another type of paper is loaded through the Auto Sheet Feeder of the printer. You can simply select which to use, without having to change the paper to be fed.
Advanced Printing 2 Install the Photo Paper Tray. Put the Photo Paper Tray along the paper rest and insert it until it clicks into place. Put the protrusions of the Photo Paper Tray all the way into the slots of the printer. 3 Load the paper. (1) Open the cover on the Photo Paper Tray. (2) Load the paper with its printing side facing up. (3) Set the edge of the paper to the right end of the Photo Paper Tray. Up to 20 sheets of paper can be loaded at once.
Advanced Printing Paper guide (5) Close the cover on the Photo Paper Tray. 4 Select to feed paper from the Photo Paper Tray. Turn the knob to the left until it points at the arrow on the Photo Paper Tray. The tray is slided into the Auto Sheet Feeder, and the printer is now ready for feeding paper from the Photo Paper Tray.
Advanced Printing Important z Turning the knob switches the source from where the paper is fed. Turning it to the left end feeds paper from the Photo Paper Tray, while turning it to the right end feeds paper from the Auto Sheet Feeder. z Do not leave paper in the Photo Paper Tray for a long time. This may cause paper discoloration due to natural aging. Removing the Photo Paper Tray 1 Turn the knob to the right until it points at the Tray to lift up the Photo Paper Tray.
Advanced Printing Printing on Photo Paper Using the Photo Paper Tray Up to 20 sheets of photo paper can be loaded through the Photo Paper Tray. Note 1 2 3 4 Media Types Loadable from the Photo Paper Tray z The media types loadable from the Photo Paper Tray are: Photo Paper Pro PR-101, Photo Paper Plus Glossy PP-101, and Glossy Photo Paper GP-401. z Up to 20 sheets of paper can be loaded in the Photo Paper Tray.
Advanced Printing (4) Click OK. OK The Print dialog box opens. Note 5 The size of media that is loadable in the Photo Paper Tray is 4" x 6". Click the Page Setup tab to select the same size of paper loaded in the Photo Paper Tray. Start printing. (1) Click Print or OK. OK 6 Pull up the tray when printing is complete. To pull up the tray, turn the knob on the tray to the right until it clicks. With this setting, the paper will be fed from the Auto Sheet Feeder automatically.
Advanced Printing (1) Select Page Setup from the application software's File menu. (2) Select the printer from Format for. for (3) Select the paper size from Paper Size. Size (4) Click OK. OK Note 4 The size of media that is loadable in the Photo Paper Tray is 4" x 6". Specify the required settings. (1) Select Print from the application software's File menu. (2) (3) (4) (5) (6) (2) Select Quality & Media from the pop-up menu. (3) Click Media Type to select the type of media loaded in the printer.
Advanced Printing (4) Ensure that the auto sheet feeder is selected in Paper Source. Source (5) Select Print Mode. Mode (6) Click Print. Print Printing will now begin. 5 6 Start printing. Pull up the tray when printing is complete. To pull up the tray, turn the knob to the right until it points at the arrow to lift the Photo Paper Tray. With this setting, the paper will be fed from the Auto Sheet Feeder automatically.
Advanced Printing Accessing the Printer Driver The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu. Note z This manual refers to Windows XP operation. The operations may vary depending on your operating system. z Depending on your application program, the command and menu names may differ, and there may be more steps involved in opening the Printer Properties dialog box. For more details, see the user's manual for your application.
Advanced Printing Adjusting the Print Quality for Photographs Improving the Quality of Printed Images Two important factors control the quality and output of your printed images: Paper and Ink Using recommended Canon paper, specialty media, and inks for printing photographs can significantly improve the quality of your printouts. See the inside back cover for a list of Canon Specialty Papers and ink tanks for this printer.
Advanced Printing To manually adjust Print Quality settings: 1 Open the Printer Properties dialog box. See"Opening Opening the Printer Properties Dialog Box from Your Application Program" Program on page 25. 2 Select Custom in Print Quality Quality, then click Set... to open the Set Print Quality dialog box. 3 Move the slide bar to adjust the print quality. 4 When the process is complete, click OK. OK 1 Open the Print dialog box. See "Printing Printing with Macintosh" Macintosh on page 10.
Advanced Printing 4 When the process is complete, click Print. Print To automatically optimize the image: Photo Optimizer PRO automatically adjusts the photographs taken with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or underexposure before printing. 1 Open the Printer Properties dialog box. See"Opening Opening the Printer Properties Dialog Box from Your Application Program" Program on page 25. 2 3 28 Click the Effects tab.
Advanced Printing 4 Click OK. OK To use Vivid Photo option: Vivid Photo intensifies background colors like fields, trees, oceans and skies, while maintaining natural skin tones in the images. Note In Windows Me, Windows 98 or Windows 95 If Background Printing has been disabled, the Vivid Photo function is not available. To use Vivid Photo, select the Vivid Photo check box on the Effects tab. To use Vivid Photo, select the Vivid Photo check box under Special Effects.
Advanced Printing The Photo Noise Reduction function reduces noise from blue portions, such as the sky and dark portions of the images taken with your digital camera. Note In Windows Me, Windows 98 or Windows 95 If Background Printing has been disabled, the Photo Noise Reduction function is not available. To use Photo Noise Reduction, select the Photo Noise Reduction check box on the Effects tab.
Advanced Printing To use Photo Noise Reduction, select the Photo Noise Reduction check box under Special Effects.
Advanced Printing Saving and Recalling Driver Settings When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on similar print jobs. 1 Open the Printer Properties dialog box. See "Opening Opening the Printer Properties Dialog Box from Your Application Program" Program on page 25. 2 3 Click the Profiles tab. Enter the new settings in Profiles.
Advanced Printing This registers your printer driver print settings. Note You can retrieve or delete the print settings profile at any time. Retrieving profile: Select the desired profile from Printing Profiles, and click Retrieve from Profiles. Profiles Deleting unwanted profile: Select the desired profile from Printing Profiles, and click Delete. Delete For details, click Help and refer to the topic of this function. 1 Open the Print dialog box.
Advanced Printing This registers your printer driver settings. Note You can retrieve or change the saved driver settings at any time. z Retrieving print settings: Select the name of the print settings to retrieve from the Presets in the Print dialog. z Changing drivers settings: When registered print settings are selected, you can delete them or change their name. Select the name of the settings to delete from the Settings list and click Remove.
Advanced Printing Using the Printer Driver Options Your printer driver will provide you with many features that allow you to print a wide range of images and documents. The illustrations below provide a basic introduction to many of these. Note For detailed descriptions of the printer driver functions, refer to the User’s Guide included in the Setup Software & User’s Guide CD-ROM.
Advanced Printing Resizing the Image by Selecting the Scaling Ratio Reducing the Sound of Printer Operation 36 Adding Illustrated Effect to Documents
Advanced Printing Using the Bundled Software The Setup Software & User’s Guide CD-ROM includes photo applications designed to edit the photographs taken by a digital camera and print them as photo-lab quality prints without standard white borders. Please use the application(s) suitable for your print purposes. Note z To install applications, refer to Easy Setup Instructions.
Advanced Printing ***: Exif Print (Exif 2.2) is the worldwide standard. Under Exif 2.2, the digital camera can record data tags for specific camera settings and functions such as whether the flash was on or off, if the camera was in portrait or night scene mode, etc. Canon BJ Printers support Exif Print and use a suitable photo application to read the camera data precisely, producing optimal prints. This enables you to create prints that reproduce your vision more accurately than ever before.
Advanced Printing Printing Borderless Photographs with Windows This chapter describes the steps used to print from photo applications included with your Setup Software & User’s Guide CD-ROM using the Borderless Printing mode. Note z Media Types Suitable for Borderless Printing Media types compatible with Borderless Printing include Photo Paper Plus Glossy (LTR, 4” x 6” , 5” x 7” ), Photo Paper Pro (LTR, 4” x 6” ), Matte Photo Paper (LTR), and Glossy Photo Paper (LTR).
Advanced Printing Guidance Thumbnail Folder window (2) Click the [ ] button on the thumbnail of the photograph you want to print and specify the number of copies. Increases the number of copies. Displays the specified number of copies. Decreases the number of copies. 3 Select the paper. (1) Click the Paper Selection tab. (2) Select the size of the paper you want to use from Paper Size. Size (3) Select the type of the paper you want to use from Media Type.
Advanced Printing 4 Select the layout. (1) Click the Layout/Print tab. (2) Select Borderless (full). (full) (3) Load the media specified in the Paper Selection tab. (4) Click Print.
Advanced Printing Printing Borderless Photographs with Macintosh This chapter describes the steps used to print from Easy-PhotoPrint* included with your Setup Software and User’s Guide CD-ROM using the Borderless Printing mode. * If you use Mac OS 9.x, CarbonLib 1.3.1 or later must be installed.
Advanced Printing Guidance Thumbnail Folder window (2) Click the [ ] button on the thumbnail of the photograph you want to print and specify the number of copies. Increases the number of copies. Displays the specified number of copies. Decreases the number of copies. 3 Select the paper. (1) Click the Paper Selection tab. (2) Select the size of the paper you want to use from Paper Size. Size (3) Select the type of the paper you want to use from Media Type.
Advanced Printing 4 Select the layout. (1) Click the Layout/Print tab. (2) Select Borderless (full). (full) (3) Load the media specified in the Paper Selection tab. (4) Click Print. Print (5) When the confirmation message is displayed, click OK. OK (6) Click Print in the Print dialog box.
Printing Maintenance Printing Maintenance Replacing an Ink Tank When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position. With this printer, ink tanks must be installed in the order from left to right indicated below.
Printing Maintenance Note Should missing characters or white streaks appear despite sufficient ink levels, refer to the section "When When Printing Becomes Faint or Colors are Incorrect Incorrect" on page 50. The following message appears when ink is empty. Printing will resume as soon as ink tank is replaced and the front cover is closed. The ink tank with [X] symbol is out of ink. Replace with a new ink tank. • Press the RESUME/CANCEL button to resume printing with an empty ink tank.
Printing Maintenance The following message is displayed when ink tank is empty. Printing will resume as soon as ink tank is replaced and the front cover is closed. • Press the RESUME/CANCEL button to resume printing with the ink tank empty. When printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, it may cause problems. Note When Low Ink is Detected The following message is displayed as soon as a print job starts. [!] indicates a low ink level.
Printing Maintenance Do not touch the lock lever; remove only the ink tank. Important 3 z Handle ink tanks carefully to avoid staining clothing or the surrounding area. z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables. Prepare a replacement tank. (1) Unpack the new ink tank and pull off the orange tape. (2) Remove the orange protective cap from the bottom of the ink tank and discard it.
Printing Maintenance 4 Insert the ink tank. (1) Insert the ink tank into the print head holder. (2) Press on the "PUSH" mark until the ink tank snaps firmly into place. 5 Close the front cover. The print head holder moves to the right. The ink tank installation process is now complete. Note z To maintain optimal print quality, use an ink tank within six months of its first use. z Once an ink tank has been used, do not remove it from the printer and leave it out in the open.
Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to maintain the print head. Important Before maintaining the print head, check the following; z Open the front cover and make sure that the ink tank contains ink. If it is out of ink, replace it. z Ensure that all the orange tape of the ink tank has been peeled off.
Printing Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles, and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect. Note 1 2 Nozzle check pattern printing can be executed also from the printer itself. With the printer on, load a sheet of Letter-sized paper in the printer. Hold the RESUME/CANCEL button until the POWER lamp flashes twice.
Printing Maintenance 1 2 With the printer on, load a sheet of Letter-sized paper in the printer. Open the Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Print Center icon. (3) Select i860 from the Name list and click Configure. Configure 3 (4) Select i860 from the Product list and click Select. Select Print the Nozzle Check Pattern.
Printing Maintenance (1) (2) (3) (4) (5) (1) If lines are missing as in the illustration, run the print head cleaning procedure for "Black Black 3eBK". 3eBK When line are missing See Print Head Cleaning (2) White stripes in this pattern require running print head cleaning procedure for "Color Color 6C, 6M, 6Y, 6BK".
Printing Maintenance (3) Uneveness stripes in this pattern indicates the print head requires alignment. When lines are uneven When lines are even See Aligning the Print Head (4) White vertical stripes in this pattern indicate the print head requires alignment. When vertical stripes appear See Aligning the Print Head (5) Horizontal stripes in this pattern indicate the print head requires alignment.
Printing Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary. The print head can be cleaned also from the printer itself. With the printer on, load a sheet of Letter-sized paper in the printer. Hold the RESUME/CANCEL button until the POWER lamp flashes once. 1 2 Ensure that the printer is on. Open the Printer Properties dialog box.
Printing Maintenance 1 2 Ensure that the printer is on. Open the Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Print Center icon. (3) Select i860 from the Name list and click Configure. Configure (4) Select i860 from the Product list and click Select. Select 3 Start Print Head Cleaning. (1) Select Cleaning from the pull-down menu. (2) Click Cleaning.
Printing Maintenance Important Note Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds. z Print head cleaning can be performed also from the printer itself. Ensure that the printer is on. Hold down the RESUME/CANCEL button until the POWER lamp flashes once. If this does not resolve the problem, clean the print heads again, up to three more times.
Printing Maintenance Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try performing print head deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink, so perform this procedure only when necessary. 1 2 Ensure that the printer is on. Open the Printer Properties dialog box. See "Opening Opening the Printer Properties Dialog Box Directly from the Start Menu" Menu on page 25. 3 Start Print Head Deep Cleaning.
Printing Maintenance (5) When the confirmation message is displayed, click OK. OK Print head deep cleaning starts when the POWER lamp starts blinking. Do not perform any other operation until the print head deep cleaning is completed. This takes about one minute. 1 2 Ensure that the printer is on. Open the Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Print Center icon.
Printing Maintenance (5) When the confirmation message is displayed, click OK. OK Print head deep cleaning starts when the POWER lamp starts blinking. Do not perform any other operation until the print head deep cleaning is completed. This takes about one minute. Important Note The process takes one or two minutes to complete, so simply wait until the POWER lamp stops flashing. After print head deep cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.
Printing Maintenance Aligning the Print Head This operation must be carried out when using the printer for the first time. Aligning the print head positions allows you to print without shifts in the color registration. Print head alignment is performed either automatically or manually. This section deals with automatic print head alignment only. 1 2 With the printer on, load a sheet of Letter-sized paper in the printer. Open the Printer Properties dialog box.
Printing Maintenance (4) After the pattern is printed, click Yes. Yes The print head is aligned automatically. The printer is now ready to use. Note 62 z If the pattern is not printed successfully, open the front cover and ensure that the ink tanks are correctly installed. z If the pattern above is not displayed, see "Troubleshooting." z You can align the print head manually while checking the printed pattern. Open the Printer Properties dialog box. Click the Maintenance tab and then Custom Settings.
Printing Maintenance 1 2 With the printer on, load a sheet of Letter-sized paper in the printer. Open the Print Utility dialog box. (1) Double-click the hard disk icon where the printer driver was installed, the Applications folder, and then the Utilities folder. (2) Double-click the Print Center icon. (3) Select i860 from the Name list and click Configure. Configure (4) Select i860 from the Product list and click Select. Select 3 Print the pattern. (1) Select Test Print from the pop-up menu.
Printing Maintenance It takes about one minute to start printing. The pattern is printed, and the print head is aligned automatically. The printer is now ready to use. Note 64 z If the pattern is not printed successfully, open the front cover and ensure that the ink tanks are correctly installed. z If the pattern above is not displayed, see "Troubleshooting". z You can align the print head manually while checking the printed pattern. Open the BJ Printer Utility dialog box.
Troubleshooting Troubleshooting This section provides troubleshooting tips for the most common printing problems. Troubleshooting usually falls into one of the following categories. • "Cannot Cannot Install the Printer Driver Driver" on page 66. • "Print Print Quality is Poor or Contains Errors Errors" on page 67. • "Troubleshooting Troubleshooting Printer Hardware Hardware" on page 69. • "Paper Paper Does Not Feed Properly" Properly on page 70. • "Handling Handling Error Messages Messages" on page 72.
Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure not followed correctly Try This Follow the Easy Setup Instructions packaged with your printer for proper printer driver installation. If the installer was forced to be terminated due to an error, Windows may be unstable. Remove the CD-ROM from the CD-ROM drive and restart your computer. Reinstall the printer driver.
Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Ink tank is not seated Ink does not eject properly/Printing is properly/Ink tank is Blurred/ Colors are empty Wrong / White Streaks appear Try This Check that the ink tanks are firmly seated in the print head and reseat them if necessary. Check to see if all the orange tape has been peeled off as shown in (1). If there remains a part of the orange tape as shown in (2), remove it thoroughly.
Troubleshooting Problem Possible Cause Printed Paper Curls or Ink Blots Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper or Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs). Reduce the Intensity setting in the printer driver and try printing again. 1. Open the Printer Properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, Adjustment and then click Set. Set 3.
Troubleshooting Troubleshooting Printer Hardware Problem Possible Cause Try This Printer Does Not Start or Printer Stops During Print Jobs Print head has overheated due to long periods of continuous printing Stop printing and turn the printer off for at least 15 minutes to allow the print head to cool down. The print head tends to overheat when printing continuously for long periods of time.
Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper type used Check to see if the paper you are printing on is too thick or curled. See "Print Print Media to Avoid Avoid" on page 4. Paper feed roller is dirty Follow the steps described below to clean the paper feed rollers. If envelopes or post cards do not feed properly, even after correcting any paper curl, clean the paper feed roller. 1.
Troubleshooting Problem Paper Jams Possible Cause Paper jams inside the printer Try This 1. Gently pull the jammed paper out of the sheet feeder slot or the paper output slot, whichever is easier. • If the paper tears and some of it is left in the printer, turn the printer off, then open the front cover and remove the piece of paper. Do not touch internal parts in the printer. After removing the paper, close the front cover and turn the printer on.
Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error. Number of Flashes Possible Cause Try This Two flashes Printer is out of paper / Paper does not feed Reload paper to the Auto Sheet Feeder or Photo Paper Tray and press the RESUME/ CANCEL button.
Troubleshooting Number of Flashes Eleven flashes Possible Cause Automatic print head alignment failed Try This Possible causes are as follows: • Ink has run out. • Print head nozzles are clogged. • The paper output tray has been exposed to a strong light source preventing correct print head alignment. Press the RESUME/CANCEL button. See "Printing Printing the Nozzle Check Pattern" Pattern on page 51, for information on how to print a nozzle check pattern.
Troubleshooting An Error Message Appears on the Screen Problem Paper Identification Error Possible Cause Try This Paper Identification Continuing printing may result in poor print quality. To maintain print quality, disable the Paper Identification function, and try printing again, if other printer not functioning functions are working normally. properly 1. Open the Printer Properties dialog box. 2. Click Maintenance tab and then Custom Settings Settings. 3.
Troubleshooting Problem Possible Cause Try This Printer not ready The POWER lamp will flash green when the printer is warming up or when a print job is being sent to the printer. It will glow a steady (non-flashing) green when it is ready for use or when the print job is completed. Paper not loaded Load paper and press the RESUME/CANCEL button.
Troubleshooting Cannot Print Properly from the Digital Camera The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Correct the error according to the procedure below. Camera Error Message Possible Cause Try This Printer in use Images are printed from the computer Wait until printing ends. The printer automatically starts printing the images from the camera after completing the current printing.
Troubleshooting Note z Images can be printed directly from digital cameras and digital video camcorders that are compatible with this printer. z If the connected digital camera or digital video camcorder is not supported, the POWER lamp on the printer flashes nine times. If this happens, disconnect the connection cable and press the RESUME/CANCEL button on the printer.
Troubleshooting 78
Appendix Appendix Installing the Printer Driver When Using Mac OS 9.x When using other than Mac OS X (Mac OS 8.6 to 9.x), install the printer driver following the procedure below. 1 2 3 4 5 Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM. Open the Mac OS 8.6-9.x folder on the CD-ROM, then double–click the Printer Driver folder. Double-click the Installer icon in the Printer Driver folder. Read the License Agreement and click Accept, Accept if you agree. Click Install.
Appendix User’s Guide Table of Contents Your printer's electronic User's Guide, located on the Setup Software and User's Guide CDROM, offers detailed information on the following topics.
Appendix Specifications Printer Printing resolution: 4800 X 1200 dpi. max. Print speed * *Print speed may vary with the content of the document and the processing speed of the host computer. Black printing (text pattern) Max Speed (Custom Setting 5): 23 ppm Standard: 12.4 ppm Color printing Max Speed (Custom Setting 5): 16 ppm Standard: 9.0 ppm Print width: 203.2 mm max. (8.0 in) (for Borderless Printing: 216.0 mm / 8.
Appendix Printer Ink Tanks: Capacity (pages): Black (BCI-3eBK) approx. 740*1, approx. 1500*2 Black (BCI-6BK) approx. 2000*2 Cyan (BCI-6C) approx. 550*2 Magenta (BCI-6M) approx. 430*2 Yellow (BCI-6Y) approx. 360*2 *1 1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver *2 Based on printing the ISO JIS-SCID No.
Appendix Additional Systems Requirements for User's Guide z z z z Pentium®‚ Pentium ‚ 75 MHz equivalent or higher processor (Pentium®‚ (Pentium ‚ 133MHz equivalent or higher processor recommended ) 2x or higher CD-ROM drive (4x or higher recommended) 20 MB of available hard-disk space Microsoft Internet Explorer 5.
Appendix Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
Appendix Caution You may cause injury or damage the printer if you ignore any of these safety precautions. Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
Appendix Regulatory Information Color Printer Model: K10231 (i860) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Appendix Canon Printer and Scanner Limited Warranty --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand printer or scanner (each a “Product”) packaged with this limited warranty, when purchased and used in the United States only.
Appendix Canon offers a full range of customer technical support* options: • • • • • • For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.
Index Index A G Accessing the Printer Driver .........................................25 Adjusting Print Quality for Photographs .......................26 Advanced Printing .......................................................13 Aligning the Print Head ...............................................61 An Error Message Appears on the Screen .....................74 Glossy Photo Paper ....................................................... 7 B Balloon Help ...............................................
Index Photo Paper Tray ........................................................ 17 PhotoRecord .............................................................. 37 PhotoStitch ................................................................ 37 POWER button .............................................................. 3 POWER lamp ................................................................ 3 POWER/ERROR lamp .................................................. 72 Print dialog box ...........................
