i9100 Quick Start Guide

Troubleshooting
52
Printed Paper
Curls or Ink Blots
Paper being used is
too thin
Use High Resolution Paper or Photo Paper Pro to print images that require a lot of
ink (i.e. pictures with intense colors or photographs).
Color Intensity
setting is too high
Reduce the Intensity setting in the printer driver and try printing again.
1. Open the Printer
PrinterPrinter
Printer Properties
PropertiesProperties
Properties dialog box.
2. On the Main
MainMain
Main tab, select Manual
Manual Manual
Manual for Color Adjustment
Color Adjustment Color Adjustment
Color Adjustment, and then click Set
SetSet
Set.
3. Drag the Intensity
IntensityIntensity
Intensity slide bar to adjust the intensity.
1. Open the Print
PrintPrint
Print dialog box.
The Print
PrintPrint
Print dialog box can be opened by selecting Print
PrintPrint
Print in the File
FileFile
File menu.
2. In the Print Mode
Print ModePrint Mode
Print Mode pull-down menu, select Manual
ManualManual
Manual and then click Details
DetailsDetails
Details.
3. Click the Color
ColorColor
Color icon, then drag the Intensity
IntensityIntensity
Intensity slide bar to set the intensity.
Paper feed roller is
dirty
Clean the paper feed roller.
See "Paper Does Not Feed Properly
Paper Does Not Feed ProperlyPaper Does Not Feed Properly
Paper Does Not Feed Properly" on page 54.
Printed Surface is
Scratched
Inappropriate paper
type used
Check to see if the paper you are printing on is too thick or curled.
See "Print Media to Avoid
Print Media to AvoidPrint Media to Avoid
Print Media to Avoid"
""
" on page 4.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Make sure that the paper you are using is compatible
with Borderless Printing.
See "Media Types Suitable for Borderless Printing
Media Types Suitable for Borderless PrintingMedia Types Suitable for Borderless Printing
Media Types Suitable for Borderless Printing" on page 14.
Incorrect position of
the paper thickness
lever
When printing on thick paper, set the paper thickness lever to the “ ”mark.
This widens the gap between the print head and the paper. If the paper is
scratched even when printing on plain paper, also try this as well.
Printed Output
does not Match
Screen
Color Adjustment
for Driver Settings
is not set properly
Select Manual
ManualManual
Manual for Color Adjustment
Color AdjustmentColor Adjustment
Color Adjustment, and set Color Balance
Color BalanceColor Balance
Color Balance or Enable ICM
Enable ICMEnable ICM
Enable ICM.
Select Color Sync
Color SyncColor Sync
Color Sync for Color Correction
Color CorrectionColor Correction
Color Correction, and set the color settings.
Problem Possible Cause Try This