i960 SERVICE MANUAL Canon
i960 i965 SERVICE MANUAL Revision 0 QY8-1392-000
Scope This manual has been issued by Canon Inc., to provide the service technicians of this product with the information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of products. The manual covers information applicable in all regions where the product is sold. For this reason, it may contain information that is not applicable to your region.
I.
II. Page 1-1 1-1 TABLE OF CONTENTS Part 1: MAINTENANCE 1-17 MAINTENANCE 1.1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 1.2 Customer Maintenance 1.3 Product Life 1.4 Special Tools 1.5 Serial Number Location 2. LIST OF ERROR DISPLAY / INDICATION 2.1 Operator Call Errors (by LED Blinking in Orange) 2.2 Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange) 2.3 Warnings 2.4 Troubleshooting by Symptom 3.
Part 1 MAINTENANCE
1. MAINTENANCE 1.
sheet of the reference white PET paper. *3: Red screws of paper feed motor The red screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit. (2) Periodic maintenance No periodic maintenance is necessary. (3) Periodic replacement parts There are no parts in this printer that require periodic replacement by a service engineer. (4) Replacement consumables There are no consumables that require replacement by a service engineer. 1.
(2) Print head 10,000 pages of color printing - Color: 7.5% duty per color pattern printing, A4 (3) Ink tank BCI-6BK: BCI-6C: BCI-6M: BCI-6Y: BCI-6PC: BCI-6PM: (4) 600 pages (1,500 character pattern in black printing, plain paper, standard mode) 780 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) 880 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) 630 pages (ISO JIS-SCID No. 5 pattern, plain paper, standard mode) 430 pages (ISO JIS-SCID No.
2. LIST OF ERROR DISPLAY / INDICATION Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 2.1 Operator Call Errors (by LED Blinking in Orange) LED blinking in orange 2 times Error No paper. (ASF) [1000] No CD-R tray. [1001]*1 No paper in the photo paper tray. [1004] No paper in the paper feed cassette. [1003]*2 3 times 4 times 5 times 6 times*1 7 times*1 Solution Set the paper in the ASF, and press the Resume/Cancel button.
(Operator Call Errors - cont’d -) LED blinking in Error orange 10 times*3 No auto duplex printing unit. [1860] Solution Remarks Set the auto duplex printing unit, and press the Resume/Cancel button. Automatic duplex printing Set an automatic duplex printing cannot be performed (paper supported size of paper, and press size not supported). [1310] the Resume/Cancel button. 11 times Failed in automatic print head Press the Resume/Cancel button, alignment.
(Service Call Errors - cont’d -) LED alternate blinking Error in orange and green 13 times USB Host VBUS overcurrent [9000] 15 times Other hardware error [6500] Continuous Flash ROM error alternate blinking Lights in orange RAM error Solution (Replacement of listed parts, which are likely to be faulty) - Logic board ass’y (QM2-0786/QM2-0812)*1 - Logic board ass’y (QM2-0786/QM2-0812)*1 - Logic board ass’y (QM2-0786/QM2-0812)*1 - Logic board ass’y (QM2-0786/QM2-0812)*1 *1: Before replacement of the logic bo
(Troubleshooting by Symptom - cont’d -) Symptom Multiple sheets feed. Paper feed problems Solution Remarks Replace the - sheet feeder unit, - photo paper tray, or - paper feed cassette. Paper does not feed. Remove foreign material, or replace the - sheet feeder unit, - photo paper tray, or - paper feed cassette. Paper feeds at an angle. Remove foreign material, adjust the paper guide, or replace the - sheet feeder unit, - photo paper tray, or - paper feed cassette. No printing, or no color ejected.
3. REPAIR 3.1 Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Logic board ass’y (QM2-0786/0812) Notes on replacement*1 Adjustment / settings Operation check - Before removal of the logic board ass’y, remove the power cord, and allow for approx. 1 minute (for discharge of capacitor’s accumulated charges), to prevent damages to the logic board ass’y. - Before replacement, check the waste ink amount (by service test print or EEPROM information print).
(Notes on Service Part Replacement and Disassembling / Reassembling - cont’d-) Service part Notes on replacement*1 Lift cam shaft unit (QM2-0593) Timing slit strip film (QA4-1053) Timing slit disk film (QC1-2511) - Upon contact with the film, wipe the film with ethanol. - Confirm no grease is on the film. (Wipe off any grease thoroughly with ethanol.) - Do not bend the film. Print head (QY6-0043) Adjustment / settings Operation check At replacement: 1. Apply grease to the sliding portions. See 3.3.
(3) Grease application 1 (Rear side) 3 2 20, 21 20, 22 23 7 to 17 4, 5, 6 15 5 12 11 16, 17 13, 14 6 10 9 8 7 1 - 10 4
Paper guide flapper ass’y 19 18 Part name Carriage slide plate Carriage shaft Grease pad (QA4-0721) x 2 Shaft clip L / R Pressure roller ass’y Lift cam shaft unit Bushing (on the lift input gear side) Lift input gear Lift transmission gear (QC1-2294) Lift transmission gear (QC1-2295) Lift transmission gear (QC1-2296) Lift shaft gear Carriage input gear Carriage shaft cam R Paper guide flapper ass’y Where to apply grease / oil 1 2-1 2-2 3 4 5 Carriage unit sliding portion Carriage unit sliding portio
(4) Waste ink counter setting When the logic board ass’y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber (the bottom case unit or the 5-item set of the ink absorbers). The standard amount for waste ink absorber replacement is given in the table below. Waste ink amount*1 Bottom case unit or 5-item set of ink absorbers replacement Less than 7% Not required. 7% or more Required.
(6) Service mode Function Service test print - Destination - ROM version - Waste ink amount - Number of pages printed - CD-R / automatic print head alignment sensor correction EEPROM initialization Procedures See “Service mode operation procedures” below. Remarks Set a sheet of A4- , letter-, or larger-sized paper. For print sample, see 3.4. Verification Items, (1) Service test print, . See “Service mode operation procedures” below.
5) After the function (menu) is selected, press the Power button. The LED lights in green, and the selected function is performed. (When the operation completes, the printer returns to the menu selection mode automatically.) In the destination settings mode, press the Resume/Cancel button the specified number of time(s) according to the destination listed in the table below, and press the Power button.
3.4 Verification Items (1) Service test print On the service test print (sample on the following page), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.) Destination (model name) ROM Version Ink absorber waste ink amount (%) Number of times the print head is installed Initial print date after installation (Default: 1970/01/01) Number of times of power-on S: Soft-power-on H: Hard-power-on xxxx Vx.xx D=xxx.
Check 2: Top of form accuracy Check 3: Straight lines Check 1: Nozzle check pattern Check 4: Halftone Check 5: CD-R / automatic print head alignment sensor correction Check 6: Media sensor correction (implemented or not) 1 - 16
(2) EEPROM information print Print sample: i960(LTR) V1.04 CN(USB1=1 USB2=0) USB=(BCDEFG) D=004.
Part 2 TECHNICAL REFERENCE
1. NEW TECHNOLOGIES Refer to the PIXUS 860i / /i860 / i865 Service Manual. 2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing, except in the following cases: - Cleaning on arrival: Performed when the print head cover is closed. - Cleaning by dot count: Performed after ejection of paper (or after printing on the back side of paper when auto duplex printing is performed).
3. PRINT MODE 3.
(2) Paper type Plain paper Standard gray scale printing (Paper type(s) different from those for color printing is only listed.
(5) Camera Direct Printing PictBridge supporting mode Paper type Custom setting value in driver UI High speed 5 <4 3 -> 2 Print quality High quality 1 High Photo Paper Pro Resolution HxV (dpi) (Fast Photo) Print control 4800×2400 8 passes, bidirectional 6 colors Ink Photo Paper Plus Print quality Glossy Resolution HxV (dpi) (Photo) Print control High 4800×2400 8 passes, bidirectional 6 colors Ink Bubble Jet Direct supporting mode Paper type Custom setting value in driver UI High speed 5 <
3. FAQ (Specific Problems and Solutions) No. 1 Occurrence Function Symptom level* B Paper No paper feeding feeding (using the ASF or paper feed cassette) Condition - Plain paper (A4-/LTR-/LGL-sized heavy paper, such as Brilliant White Paper) - When many sheets are set.
