i9900 Series Photo Printer Quick Start Guide Quick Start Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A. Canon Mexicana S. de R.L. de C.V. Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F. QA7-3191-V01 ©2004 Canon U.S.A., Inc.
Getting Help from Canon Ordering Information Help Us Help You Better For additional supplies, use the following descriptions and order numbers. Before you contact Canon, please record the following information.
i9900_QSG_US.
i9900_QSG_US.book Page ii Wednesday, January 7, 2004 6:09 PM Canon i9900 Series Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2004 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc.
i9900_QSG_US.book Page 1 Wednesday, January 7, 2004 6:09 PM Contents Contents Basic Printing Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
i9900_QSG_US.book Page 2 Wednesday, January 7, 2004 6:09 PM Basic Printing Basic Printing Note This Quick Start Guide describes some of the features of your i9900 printer and how to use them. For more information, view the i9900 User's Guide on the Setup Software & User's Guide CD-ROM. You can also access the online help in either of the following ways depending on your operating system: • Press the F1 key • Click ? in the upper right corner, then click the feature you want to know more about.
i9900_QSG_US.book Page 3 Wednesday, January 7, 2004 6:09 PM Basic Printing Important Before unplugging the power cord, turn off the printer and ensure that the green lamp has gone out. If the POWER lamp changes to orange and begins flashing, refer to the section “Handling Handling Error Messages Messages” on page 69. Macintosh only When using a FireWire cable to connect the printer, be sure to observe the following things: - Turn off the printer before your computer goes into sleep mode.
i9900_QSG_US.book Page 4 Wednesday, January 7, 2004 6:09 PM Basic Printing Loading the Print Media This section describes how to load plain paper into your printer. • For detailed information on the specialty media Canon provides for use with its various printers, refer to the section “Using Using Specialty Media” Media on page 6. • Consult the User’s Guide for detailed instructions on how to load envelopes and specialty media into the printer.
i9900_QSG_US.book Page 5 Wednesday, January 7, 2004 6:09 PM Basic Printing 3 Load the paper. (1) Insert the paper into the Auto Sheet Feeder with the print side facing up. When loading the 4" x 6" paper, load sheets in the portrait position (short side facing down). (3) Pinch the paper guide and slide it against the left side of the stack of paper. Note (2) Align the paper stack against the right side of the Auto Sheet Feeder. Load Limit Mark Do not load paper beyond this Load Limit Mark.
i9900_QSG_US.book Page 6 Wednesday, January 7, 2004 6:09 PM Basic Printing Using Specialty Media Canon recommends that you use genuine Canon media to ensure optimal print quality.
i9900_QSG_US.
i9900_QSG_US.book Page 8 Wednesday, January 7, 2004 6:09 PM Basic Printing Caring for Your Photographs The Canon i9900 Photo Printer will generate spectacular results for printing photographs, especially when used with Canon specialty media. All images are susceptible to fading over time, but proper care of prints made from your i9900 Photo Printer will ensure that print quality lasts long into the future.
i9900_QSG_US.book Page 9 Wednesday, January 7, 2004 6:09 PM Basic Printing Printing with Windows Note 1 2 The menu screens and dialog boxes that appear may vary, depending on the software application you are using. The steps described in this section are for printing in Windows XP. Create a document or open a file to print. Open the Printer Properties dialog box. (1) Select Print from the application software's File menu. The print dialog box opens. (2) Ensure that Canon i9900 is selected.
i9900_QSG_US.book Page 10 Wednesday, January 7, 2004 6:09 PM Basic Printing 3 Specify the required settings. (1) Click Media Type to select the type of media loaded in the printer. (2) Click OK. OK Note 10 From the Page Setup tab, select the correct document size to be printed. To adjust Print Quality settings, select Custom and click Set on the Main tab. You can control the print quality in the Set Print Quality dialog box.
i9900_QSG_US.book Page 11 Wednesday, January 7, 2004 6:09 PM Basic Printing 4 Print the document. (1) Click Print or OK. OK Notes You can cancel a print job in progress by simply pressing the RESUME/CANCEL button on the printer. Click Cancel Printing on BJ Status Monitor to stop printing. To show BJ Status Monitor Monitor, Click ! on Task Tray. Tray BJ Status Monitor appears automatically when a printer error occurs.
i9900_QSG_US.book Page 12 Wednesday, January 7, 2004 6:09 PM Basic Printing Printing with Macintosh Notes The menu screens and dialog boxes that appear may vary, depending on the software application you are using. The steps described in this section are for printing in Mac OS X v.10.2.x. 1 2 Create a document or open a file to print. Select Paper Size. Size (1) Select Page Setup... from the application software's File menu. (2) Select i9900 from Format for.
i9900_QSG_US.book Page 13 Wednesday, January 7, 2004 6:09 PM Basic Printing (2) Select Quality & Media from the pull-down menu. (3) Select the desired media type from the Media Type pull-down menu. (4) Select Color Options from the pull-down menu. (5) Select the type of the document from the Print Type pull-down menu. (6) Click Print.
i9900_QSG_US.book Page 14 Wednesday, January 7, 2004 6:09 PM Basic Printing Notes For details about other printer driver functions, refer to the User’s Guide or Help. Help The print settings are automatically changed according to the type of paper loaded in the printer, if Plain Paper has been selected in Media Type. Type This function may not work properly for some media. To ensure high printing quality, you are recommended to select the desired type of paper in Media Type first.
i9900_QSG_US.book Page 15 Wednesday, January 7, 2004 6:09 PM Advanced Printing Advanced Printing Printing Photographs Directly from a Digital Camera Connecting a compatible digital camera or camcorder to the printer allows you to print recorded images directly without using a computer. This printer supports both “PictBridge” and Canon “Bubble Jet Direct.
i9900_QSG_US.book Page 16 Wednesday, January 7, 2004 6:09 PM Advanced Printing Note 1 2 3 4 When printing photos with the digital camera connected to the printer, it is advisable to use the AC adapter supplied with the camera. If you use the camera battery, be sure to charge it fully. The print head cannot be aligned using the controls of the digital camera. To align the print head, connect the printer to the computer.
i9900_QSG_US.book Page 17 Wednesday, January 7, 2004 6:09 PM Advanced Printing Either of the following icons will display on the LCD display of the digital camera when the printer is correctly connected. A PictBridge-compliant digital camera. A Canon “Bubble Jet Direct” compatible digital camera.
i9900_QSG_US.book Page 18 Wednesday, January 7, 2004 6:09 PM Advanced Printing About “Paper Size” and “Paper Type” To change the paper size or paper type, operate from the camera to select the PictBridge print setup mode and confirm or check the settings. By default, 4"×6" is selected in “Paper Size” and “Photo “(Photo Paper Plus Glossy) is selected in “Paper Type” for this printer. To use Photo Paper Pro, select “Fast Photo” in “Paper type”.
i9900_QSG_US.book Page 19 Wednesday, January 7, 2004 6:09 PM Advanced Printing Printing Photographs Directly from a Canon “Bubble Jet Direct” compatible digital camera Media Types for Digital Camera When you connect a digital camera, you can use the following media: Digital Camera Setting Card #1 Media Type Photo Paper Pro 4"×6" / 101.6×152.4 mm Card #2 Photo Paper Plus Glossy 4"×6" / 101.6×152.4 mm Card #3 Photo Paper Plus Glossy 5"×7" / 127.0×177.
i9900_QSG_US.book Page 20 Wednesday, January 7, 2004 6:09 PM Advanced Printing Accessing the Printer Driver The Printer Properties dialog box can be opened from either within an application, or directly from the Windows Start menu. Note This section refers to Windows XP operation. The operations may vary depending on your operating system. Depending on your application program, the command and menu names may differ, and there may be more steps involved in opening the Printer Properties dialog box.
i9900_QSG_US.book Page 21 Wednesday, January 7, 2004 6:09 PM Advanced Printing Adjusting the Print Quality for Photographs Improving the Quality of Printed Images Two important factors control the quality and output of your printed images: Paper and Ink Using recommended Canon paper, specialty media and inks for printing photographs can significantly improve the quality of your printouts. See the inside back cover for a list of Canon Specialty Papers and ink tanks for this printer.
i9900_QSG_US.book Page 22 Wednesday, January 7, 2004 6:09 PM Advanced Printing To manually adjust Print Quality settings: 1 Open the Printer Properties dialog box. See“Opening Opening the Printer Properties Dialog Box from Your Application Program” Program on page 20. 2 Select Custom in Print Quality, Quality then click Set... to open the Set Print Quality dialog box. 3 Move the slide bar to adjust the print quality. 4 When the process is complete, click OK. OK 1 Open the Print dialog box.
i9900_QSG_US.book Page 23 Wednesday, January 7, 2004 6:09 PM Advanced Printing 4 When the process is complete, click Print. Print To automatically optimize the image: Photo Optimizer PRO automatically adjusts the photographs taken with a digital camera. Use this feature to compensate for unsatisfactory color balance and over- or underexposure before printing. Photo Optimizer Pro is the function for Windows only. 1 2 3 4 Open the Printer Properties dialog box.
i9900_QSG_US.book Page 24 Wednesday, January 7, 2004 6:09 PM Advanced Printing To use Vivid Photo option: Vivid Photo intensifies background colors like fields, trees, oceans and skies, while maintaining natural skin tones in the images. To use Vivid Photo, select the Vivid Photo check box on the Effects tab. Note In Windows Me or Windows 98 If Background Printing has been disabled, the Vivid Photo function is not available. To use Vivid Photo, select the Vivid Photo check box under Special Effects.
i9900_QSG_US.book Page 25 Wednesday, January 7, 2004 6:09 PM Advanced Printing To reduce noise from images taken with a digital camera: The Photo Noise Reduction function reduces noise from blue portions such as the sky, and dark portions of the images taken with your digital camera. To use Photo Noise Reduction, select the Photo Noise Reduction check box on the Effects tab. Note In Windows Me or Windows 98 If Background Printing has been disabled, the Photo Noise Reduction function is not available.
i9900_QSG_US.book Page 26 Wednesday, January 7, 2004 6:09 PM Advanced Printing Saving and Recalling Driver Settings When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on similar print jobs. 1 Open the Printer Properties dialog box. See “Opening Opening the Printer Properties Dialog Box from Your Application Program” Program on page 20.
i9900_QSG_US.book Page 27 Wednesday, January 7, 2004 6:09 PM Advanced Printing Note You can retrieve or delete the print settings profile at any time. Retrieving profile: Select the desired profile from Printing Profiles, and click Retrieve from Profiles. Profiles Deleting unwanted profile: Select the desired profile from Printing Profiles, and click Delete. Delete For details, click Help and refer to the topic of this function. 1 Open the Print dialog box.
i9900_QSG_US.book Page 28 Wednesday, January 7, 2004 6:09 PM Advanced Printing Notes You can retrieve or change the saved driver settings at any time. Retrieving print settings: Select the name of the print settings to retrieve from the Presets in the Print dialog. Changing drivers settings: When registered print settings are selected, you can delete them. Select the name of settings to delete from the Presets in the Print dialog and click Delete.
i9900_QSG_US.book Page 29 Wednesday, January 7, 2004 6:09 PM Advanced Printing Using the Printer Driver Options Your printer driver will provide you with many features that allow you to print a wide range of images and documents. The illustrations below provide a basic introduction to many features offered by your printer driver. Note For detailed descriptions of the printer driver functions, refer to the User’s Guide included on the Setup Software & User’s Guide CD-ROM.
i9900_QSG_US.
i9900_QSG_US.book Page 31 Wednesday, January 7, 2004 6:09 PM Advanced Printing Using the Bundled Software The Setup Software & User’s Guide CD-ROM includes photo applications designed to edit the photographs taken by a digital camera and print them as photo-lab quality prints without white borders. Please use the application(s) suitable for your print purposes. Note To install applications, refer to Easy Setup Instructions.
i9900_QSG_US.book Page 32 Wednesday, January 7, 2004 6:09 PM Advanced Printing Printing Borderless Photographs with Windows This chapter describes the steps used to print from photo applications included with your Setup Software & User’s Guide CD-ROM using the Borderless Printing mode.
i9900_QSG_US.book Page 33 Wednesday, January 7, 2004 6:09 PM Advanced Printing Guidance Thumbnail Folder window (2) Click the [ ][ ] button on the thumbnail of the photograph you want to print and specify the number of copies. Increases the number of copies. Displays the specified number of copies. Decreases the number of copies. 3 Select the paper. (1) Click the Paper Selection tab. (2) Select the size of the paper you want to use from Paper Size.
i9900_QSG_US.book Page 34 Wednesday, January 7, 2004 6:09 PM Advanced Printing (1) Click the Layout/Print tab. (2) Select Borderless (full). (full) (3) Load the media specified in the Paper Selection tab. (4) Click Print.
i9900_QSG_US.book Page 35 Wednesday, January 7, 2004 6:09 PM Advanced Printing Printing Borderless Photographs with Macintosh This chapter describes the steps used to print from Easy-PhotoPrint* included with your Setup Software and User’s Guide CD-ROM using the Borderless Printing mode. * If you use Mac OS 9.x, CarbonLib 1.3.1 or later must be installed.
i9900_QSG_US.book Page 36 Wednesday, January 7, 2004 6:09 PM Advanced Printing 2 Select photographs. (1) Select the folder containing the photograph you want to print. All photographs in the selected folder are displayed. Guidance Thumbnail Folder window (2) Click the [ ][ ] button on the thumbnail of the photograph you want to print and specify the number of copies. Increases the number of copies. Displays the specified number of copies. Decreases the number of copies.
i9900_QSG_US.book Page 37 Wednesday, January 7, 2004 6:09 PM Advanced Printing 3 Select the paper. (1) Click the Paper Selection tab. (2) Select the size of the paper you want to use from Paper Size. Size (3) Select the type of the paper you want to use from Media Type. Type 4 Select the layout. (1) Click the Layout/Print tab. (2) Select Borderless (full). (full) (3) Load the media specified in the Paper Selection tab. (4) Click Print. Print (5) When the confirmation message is displayed, click OK.
i9900_QSG_US.book Page 38 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Printing Maintenance Replacing an Ink Tank When replacing an ink tank, check the model number very carefully. The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position.
i9900_QSG_US.book Page 39 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Knowing When to Replace Ink Tank If an ink tank needs replacing, the POWER lamp will change from green to orange and flash four times, as soon as printing begins. It is important to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it.
i9900_QSG_US.book Page 40 Wednesday, January 7, 2004 6:09 PM Printing Maintenance The following message is displayed when an ink tank is empty. Printing will resume as soon as the ink tank is replaced and the front cover is closed. Press the RESUME/CANCEL button to resume printing with the ink tank empty. When printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, problems may occur.
i9900_QSG_US.book Page 41 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Replacing Ink Tanks When an ink tank runs out of ink, replace it using the following steps. 1 Ensure that the printer is on, and then open the front cover. The print head holder moves to the center. 2 Remove the empty ink tank. (1) Push the tab and remove the ink tank. Do not touch the lock lever; remove only the ink tank. Important Handle ink tanks carefully to avoid staining clothing or the surrounding area.
i9900_QSG_US.book Page 42 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Important Be sure to remove the clear film from the ink tank in the exact order shown in step 3-(1), as failure to follow this step may cause the ink to leak and stain your clothes and hands. Ensure that all the orange tape has been peeled off along the perforation. If there remains a part of the orange tape, ink may not be ejected correctly.
i9900_QSG_US.book Page 43 Wednesday, January 7, 2004 6:09 PM Printing Maintenance When Printing Becomes Faint or Colors are Incorrect When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to maintain the print head. If the ruled lines are shifted after running the print head maintenance, align print head.
i9900_QSG_US.book Page 44 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. Use this function when printed results are blurred or the color is incorrect. Note 1 2 Nozzle check pattern printing can also be executed from the printer itself. With the printer on, load a sheet of Letter-sized paper in the printer.
i9900_QSG_US.book Page 45 Wednesday, January 7, 2004 6:09 PM Printing Maintenance (6) If you want to start print head cleaning, click Cleaning on the Pattern Check screen. Otherwise, click Exit to finish. 1 2 With the printer on, load a sheet of Letter-sized paper in the printer. Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver is installed, then the Applications folder, and then the Utilities folder.
i9900_QSG_US.book Page 46 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Examining the Nozzle Check Pattern The nozzle check pattern should appear as follows when ink is discharged properly. Examine the nozzle check pattern output by the printer. Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient.
i9900_QSG_US.book Page 47 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Compare the printed nozzle check pattern with those shown in the Pattern Check dialog box on your screen. (1) If these patterns have white stripes, Group 1 print head nozzles need cleaning. Click Cleaning to go to the print head cleaning procedure. (2) If these patterns have white stripes, Group 2 print head nozzles need cleaning. Click Cleaning to go to the print head cleaning procedure.
i9900_QSG_US.book Page 48 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Print Head Cleaning Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary. Note Note 1 2 The print head can also be cleaned from the printer itself. With the printer on, hold the RESUME/CANCEL button until the POWER lamp flashes once.
i9900_QSG_US.book Page 49 Wednesday, January 7, 2004 6:09 PM Printing Maintenance (3) Select Ink Group to clean. All colors: Selecting both ink groups. Group 1: Black (BCI-6BK), Red (BCI-6R), Green (BCI-6G), Photo Cyan (BCI-6PC), and Photo Magenta (BCI-6PM). Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click Execute. Execute Note The items to check before cleaning are displayed by clicking Initial Check Items. Items (5) When the confirmation message is displayed, click OK.
i9900_QSG_US.book Page 50 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Note 1 2 Cleaning dialog box of step 3-(3) directly appears when you click Cleaning on Pattern Check dialog box. Ensure that the printer is on. Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver is installed, then the Applications folder, and then the Utilities folder. (2) Double-click the Print Center (or Printer Setup Utility Utility) icon.
i9900_QSG_US.book Page 51 Wednesday, January 7, 2004 6:09 PM Printing Maintenance (3) Select Ink Group to clean. All colors: Selecting both ink groups. Group 1: Black (BCI-6BK), Red (BCI-6R), Green (BCI-6G), Photo Cyan (BCI-6PC), and Photo Magenta (BCI-6PM). Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click OK. OK Note The items to check before cleaning are displayed by clicking Initial Check Items. Items (5) When the confirmation message is displayed, click OK.
i9900_QSG_US.book Page 52 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Print Head Deep Cleaning If print quality does not improve by standard print head cleaning, try performing print head deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink, so perform this procedure only when necessary. 1 2 Ensure that the printer is on. Open the Printer Properties dialog box.
i9900_QSG_US.book Page 53 Wednesday, January 7, 2004 6:09 PM Printing Maintenance (3) Select Ink Group to clean. All colors: Selecting both ink groups. Group 1: Black (BCI-6BK), Red (BCI-6R), Green (BCI-6G), Photo Cyan (BCI-6PC), and Photo Magenta (BCI-6PM). Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click Execute. Execute Note The items to check before cleaning are displayed by clicking Initial Check Items. Items (5) When the confirmation message is displayed, click OK.
i9900_QSG_US.book Page 54 Wednesday, January 7, 2004 6:09 PM Printing Maintenance 1 2 Ensure that the printer is on. Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver is installed, the Applications folder, and then the Utilities folder. (2) Double-click the Print Center (or Printer Setup Utility Utility) icon. (3) Select your printer from the Name list and click Configure. Configure (4) Select your printer from the Product list and click Maintenance.
i9900_QSG_US.book Page 55 Wednesday, January 7, 2004 6:09 PM Printing Maintenance (3) Select Ink Group to clean. All colors: Selecting both ink groups. Group 1: Black (BCI-6BK), Red (BCI-6R), Green (BCI-6G), Photo Cyan (BCI-6PC), and Photo Magenta (BCI-6PM). Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click OK. OK Note The items to check before cleaning are displayed by clicking Initial Check Items. Items (5) When the confirmation message is displayed, click OK.
i9900_QSG_US.book Page 56 Wednesday, January 7, 2004 6:09 PM Printing Maintenance Aligning the Print Head Aligning the print head position allows you to print without shifts in the color registration. Print head alignment is performed either manually or semi-automatically (simple head alignment). This section deals with the manual print head alignment that allows you to precisely align the print head. For details on simple (semi-automatic) print head alignment, refer to the Easy Setup Instructions.
i9900_QSG_US.book Page 57 Wednesday, January 7, 2004 6:09 PM Printing Maintenance (3) Select Align heads manually check box, and then click Send. Send When the confirmation message is displayed, click OK. OK (4) Click Print Head Alignment. Alignment (5) When the confirmation message is displayed, click Print Head Alignment. Alignment The Pattern will be printed. Note Click Check Setting to print the current setting and finish the operation. (6) After the pattern is printed, click Yes.
i9900_QSG_US.book Page 58 Wednesday, January 7, 2004 6:09 PM Printing Maintenance 4 Align the Print Head. (1) Look at the print out. From the patterns, select the most even, least irregular patterns and enter their numbers. (2) Enter the numbers. (3) Click OK. OK (4) Click OK.
i9900_QSG_US.book Page 59 Wednesday, January 7, 2004 6:09 PM Printing Maintenance 1 2 With the printer on, load a sheet of Letter-sized paper in the printer. Open the BJ Printer Utility dialog box. (1) Double-click the hard disk icon where the printer driver is installed, the Applications folder, and then the Utilities folder. (2) Double-click the Print Center (or Printer Setup Utility Utility) icon. (3) Select your printer from the Name list and click Configure.
i9900_QSG_US.book Page 60 Wednesday, January 7, 2004 6:09 PM Printing Maintenance (5) When the confirmation message is displayed, click Print Head Alignment. Alignment Note Click Check Setting to print the current setting and finish the operation. 4 Align the Print Head. (1) Look at the print out. From the patterns, select the most even, least irregular patterns and enter their numbers. (2) Enter the numbers. (3) Click Send. Send (4) Click Quit.
i9900_QSG_US.book Page 61 Wednesday, January 7, 2004 6:09 PM Troubleshooting Troubleshooting This section provides troubleshooting tips for the most common printing problems. Troubleshooting usually falls into one of the following categories. • “Cannot Cannot Install the Printer Driver” Driver on page 62. • “The The USB 2.0 Hi-speed Connection Does Not Work Properly” Properly on page 63. • “Print Print Quality is Poor or Contains Errors Errors” on page 64.
i9900_QSG_US.book Page 62 Wednesday, January 7, 2004 6:09 PM Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure is not followed correctly Try This Follow the Easy Setup Instructions packaged with your printer for proper printer driver installation. If the installer was forced to terminate due to an error, Windows may be unstable.
i9900_QSG_US.book Page 63 Wednesday, January 7, 2004 6:09 PM Troubleshooting The USB 2.0 Hi-speed Connection Does Not Work Properly Problem When you connect to a computer running Windows XP, the screen shows the warning message “High-SPEED USB Device Plugged into non-HighSPEED USB Hub”. The USB 2.0 HiSpeed connection does not work properly. Possible Cause Try This You connect to a computer that does not support USB 2.0 Hi-Speed. Connect to the printer’s lower port (USB).
i9900_QSG_US.book Page 64 Wednesday, January 7, 2004 6:09 PM Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Ink does not eject Ink tank is not seated properly/Printing is properly/Ink tank is Blurred/Colors are empty Wrong/White Streaks appear Try This Check that the ink tanks are firmly seated in the print head and reseat them, if necessary. Check that the correct ink tanks are installed and that they are in the correct order.
i9900_QSG_US.book Page 65 Wednesday, January 7, 2004 6:09 PM Troubleshooting Problem Possible Cause Try This Ink does not eject Print Quality is not set Be sure to set the Print Quality setting to High for Windows or Fine for properly/Printing is properly Macintosh. Blurred/Colors are Wrong/White On the Main tab, click High for the Print Quality setting.
i9900_QSG_US.book Page 66 Wednesday, January 7, 2004 6:09 PM Troubleshooting Troubleshooting Printer Hardware Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Try This Print head has overheated due to long periods of continuous printing Stop printing and turn the printer off for at least 15 minutes to allow the print head to cool down. The print head tends to overheat when printing continuously for long periods of time.
i9900_QSG_US.book Page 67 Wednesday, January 7, 2004 6:09 PM Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Cannot Print to End of Job Possible Cause Connected to the computer through FireWire cable with other equipment Incorrect page size selected Try This After turning off the computer, other equipment, and then the printer, disconnect the FireWire cable connecting other equipment, then try to print again.
i9900_QSG_US.book Page 68 Wednesday, January 7, 2004 6:09 PM Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check if the paper you are printing on is too thick or curled. type used See “Print Print Media to Avoid Avoid” on page 3. Flatten paper when it is curled. Paper feed roller is dirty Follow the steps described below to clean the paper feed rollers. 1.
i9900_QSG_US.book Page 69 Wednesday, January 7, 2004 6:09 PM Troubleshooting Handling Error Messages When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error. Number of Flashes Possible Cause Try This Two flashes Printer is out of paper/Paper does not feed Reload paper to the Auto Sheet Feeder and press the RESUME/CANCEL button.
i9900_QSG_US.book Page 70 Wednesday, January 7, 2004 6:09 PM Troubleshooting Number of Flashes Eleven flashes Possible Cause Simple print head alignment failed Try This Possible causes are as follows: • Ink has run out. • Print head nozzles are clogged. • The paper output tray has been exposed to a strong light source preventing correct print head alignment. Press the RESUME/CANCEL button.
i9900_QSG_US.book Page 71 Wednesday, January 7, 2004 6:09 PM Troubleshooting An Error Message Appears on the Screen Problem Paper Identification Error Possible Cause Try This Paper Identification Continuing printing may result in poor print quality. To maintain print quality, is not functioning disable the Paper Identification function, and try printing again, if other printer properly functions are working normally. 1. With the printer on, open the Printer Properties dialog box. 2.
i9900_QSG_US.book Page 72 Wednesday, January 7, 2004 6:09 PM Troubleshooting Problem Possible Cause Faulty connection Try This Ensure that the printer cable is securely connected to the computer. Note Error Writing/ Output to USBxxx (USBPRNxx) Printer driver is not installed properly If using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again. If successful, the problem may have been with the device.
i9900_QSG_US.book Page 73 Wednesday, January 7, 2004 6:09 PM Troubleshooting Cannot Print Properly from the Digital Camera The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Correct the error according to the procedure below. Camera Error Message Possible Cause Try This Printer in use Images are printed from the computer Wait until printing ends.
i9900_QSG_US.book Page 74 Wednesday, January 7, 2004 6:09 PM Troubleshooting Notes Images can be printed directly from digital cameras and digital video camcorders that are compatible with this printer. If the connected digital camera or digital video camcorder is not supported, the POWER lamp on the printer flashes nine times. If this happens, disconnect the connection cable and press the RESUME/CANCEL button on the printer.
i9900_QSG_US.book Page 75 Wednesday, January 7, 2004 6:09 PM Appendix Appendix Installing the Printer Driver When Using Mac OS 9.x When using OS other than Mac OS X (i.e. Mac OS 8.6 to 9.x), install the printer driver following the procedure below. 1 2 3 4 5 Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM. Open the Mac OS 8.6-9.x folder on the CD-ROM, then double–click the Printer Driver folder. Double-click the Installer icon in the Printer Driver folder.
i9900_QSG_US.book Page 76 Wednesday, January 7, 2004 6:09 PM Appendix User’s Guide Table of Contents Your printer's electronic User's Guide, located on the Setup Software and User's Guide CDROM, offers detailed information on the following topics.
i9900_QSG_US.book Page 77 Wednesday, January 7, 2004 6:09 PM Appendix Specifications Printer Printing resolution: 4800 X 2400* dpi. max. * Maximum resolution of 4800 x 1200 dpi used at the bottom edge of the page. Print speed * * Print speed may vary with the content of the document and the processing speed of the host computer. Black printing (text pattern) Max Speed (Custom Setting 5): 16 ppm Standard: 5.0 ppm Color printing Max Speed (Custom Setting 5): 12 ppm Standard: 4.
i9900_QSG_US.book Page 78 Wednesday, January 7, 2004 6:09 PM Appendix Printer Ink Tanks: Capacity (pages): Black (BCI-6BK) approx. 740*1, approx. 1100*2 Cyan (BCI-6C) approx. 1100*2 Magenta (BCI-6M) approx. 790*2 Yellow (BCI-6Y) approx. 540*2 Photo Cyan (BCI-6PC) approx. 380*2 Photo Magenta (BCI-6PM) approx. 280*2 Red (BCI-6R) approx. 2300*2 Green (BCI-6G) approx.
i9900_QSG_US.book Page 79 Wednesday, January 7, 2004 6:09 PM Appendix BJ Printer Driver Systems Requirements Use a computer on which Windows XP, Windows 2000, Windows Me, Windows 98 can operate. USB*1 interface USB 2.
i9900_QSG_US.book Page 80 Wednesday, January 7, 2004 6:09 PM Appendix Safety Precautions Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use printer in any way not described in this manual. Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions. Choosing a location Do not place the printer close to flammable solvents such as alcohol or thinners.
i9900_QSG_US.book Page 81 Wednesday, January 7, 2004 6:09 PM Appendix Caution You may cause injury or damage the printer if you ignore any of these safety precautions. Choosing a location Do not install the printer in a location that is unstable or subject to excessive vibration. Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
i9900_QSG_US.book Page 82 Wednesday, January 7, 2004 6:09 PM Appendix Regulatory Information Color Printer Model: K10238 (i9900) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
i9900_QSG_US.book Page 83 Wednesday, January 7, 2004 6:09 PM Appendix CANON U.S.A., INC. LIMITED WARRANTY --- (USA Only) The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
i9900_QSG_US.book Page 84 Wednesday, January 7, 2004 6:09 PM Appendix Canon USA offers a full range of customer technical support* options: • • • Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com
i9900_QSG_US.book Page 85 Wednesday, January 7, 2004 6:09 PM Index Index A F Adjusting Print Quality ................................................21 Advanced Printing .......................................................15 Aligning the Print Head ...............................................56 An Error Message Appears on the Screen .....................71 FireWire .................................................................. 3, 72 B H BCI-6BK Black .......................................
i9900_QSG_US.book Page 86 Wednesday, January 7, 2004 6:09 PM Index Photo Paper Plus Glossy ............................................... 7 Photo Paper Plus Semi-gloss ................... 6, 7, 32, 35, 76 Photo Paper Pro ........................................................... 7 PhotoRecord .............................................................. 31 PhotoStitch ................................................................ 31 PictBridge-compatible Digital Cameras .......................
Getting Help from Canon Ordering Information Help Us Help You Better For additional supplies, use the following descriptions and order numbers. Before you contact Canon, please record the following information.
i9900 Series Photo Printer Quick Start Guide Quick Start Guide Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon Canada, Inc. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada Canon Latin America, Inc. 703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A. Canon Mexicana S. de R.L. de C.V. Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F. QA7-3191-V01 ©2004 Canon U.S.A., Inc.
