Document Scanner Reference Guide ♦ Please read this manual before operating this scanner. ♦ After you finish reading this manual, store it in a safe place for future reference.
International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
Correcting the Text Orientation of Documents ................................ 20 Reducing Bleed Through for Thin Documents and Documents with Dark Reverse Sides ......................................................................... 20 Deleting Borders and Ruled Lines of a Specified Color (Red/Green/ Blue)................................................................................................ 20 Enhancing the Red color for Black-and-White Scanning ................. 20 Creating Smaller Files.......
Chapter 1 Before Using the Scanner Chapter 1 Before Using the Scanner 1. Safety Instructions 1 Important 1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location 1. Important Safety Instructions ...................................................... 1 Installation Location ................................................................................ 1 AC Adapter ...........................
Chapter 1 Before Using the Scanner • • • Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality. AC Adapter • The following conditions are recommended for optimal scanning quality: - Room temperature: 10 °C to 32.5 °C (50 °F to 90.
Chapter 1 Before Using the Scanner Handling • WARNING Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock. • • • • • • • • • • • • • Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly flammable substance near the scanner. Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, and do not pull or excessively bend the power cord.
Chapter 1 Before Using the Scanner Disposal • When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner. 2.2.Features of the DR-2010C/DR-2510C Document Scanner Features of the DR-2010C/DR-2510C Document Scanner The main features of the DR-2010C/DR-2510C document scanner are described below. Compact Size The dimensions of the scanner are as follows: 11.7" (298 mm)(W) x 9.8" (245 mm)(H) x 19.
Chapter 1 Before Using the Scanner Auto Color Detection The scanner detects whether the scanned document is in color or black and white, and saves the image accordingly. NOTE Some functions may not be available depending on the software you are using. Folio Scan You can scan folded documents. The scanner will scan both sides and combine the scanned images into a single image. Deskew The scanner straightens scanned images when it detects that the document was placed askew.
Chapter 1 Before Using the Scanner Back View 3. Functions of Parts 3 Names 3. Namesand and Functions of Parts This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner. Power Switch This switch is used to turn the scanner ON and OFF. If you set the switch to [AUTO], the scanner is linked to be automatically turned ON/ OFF in accordance with the power of the computer.
Chapter 1 Before Using the Scanner 4. System Requirements 4 Scanner 4. Scanner System Requirements To use the DR-2010C/DR-2510C scanner, your computer must satisfy the following system requirements.
Chapter 1 Before Using the Scanner 5. 5 Setup 5. SetupDisc Disk 1 The following software is included on the DR-2010C/DR-2510C Setup disc. • • DR-2010C/DR-2510C Driver The scanner driver for using the DR-2010C/DR-2510C. CapturePerfect 3.0 An ISIS compatible application developed for use with Canon document scanners. NOTE The Setup disc of the DR-2010C/DR-2510C is configured as follows. Install the software using either [Typical Installation] or [Custom Installation].
Chapter 2 Basic Operation Chapter 2 Basic Operation 1. 1 Documents 1. Documents The scanner can scan documents ranging in size from business cards and checks to LTR/A4. The document sizes that this scanner can scan are shown below. 3. Placing Documents ................................................................. 12 Plain Paper Size Width:1.97" to 8.5" (50 mm to 216 mm) Length:2.12" to 14.02" (53.9 mm to 356mm)* Paper weight: (Page separation mode) 14 to 32 lb bond (52 to 128 g/m2) 0.0024" to 0.
Chapter 2 Basic Operation Business Card Size: 1.97"x 2.12" (50 mm x 53.9 mm) or larger Paper weight: 140 lb bond (300g/m2) 0.0138" (0.35 mm) or less IMPORTANT A document must meet the following criteria to be scannable: • • • • • • • When scanning multiple documents of different sizes, place the documents so that they cover the entire span of the feed rollers. IMPORTANT It is recommended that documents exceeding LTR, 11.69" (A4, 297 mm) size are fed one sheet at a time.
Chapter 2 Basic Operation 2. thethe Scanner 2 Preparing 2. Preparing Scanner Prepare the document feed tray according to the paper size and type. Preparing the Document Feed Tray • • • NOTE Documents can be scanned with the document eject tray closed. Open the document eject tray when you want to stack output documents. Use the extension tray when the document hangs over the edge of the main tray. Open the document feed tray.
Chapter 2 Basic Operation 3 3. Documents 3 Placing 3. Placing Documents There are two methods for feeding documents, the Page Separation mode and Bypass mode. Feeding pages continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time or feeding documents consisting of multiple pages that are attached, is called the bypass mode. The document feed method can be changed by moving the feed selection lever.
Chapter 2 Basic Operation 5 Adjust the document guides to fit the width of the document. • • • • NOTE Before scanning, make sure that the document is not curled or creased, and that it is placed in the feed tray correctly. Scanning an improperly placed, curled, or creased document may damage the document or cause a paper jam. 6 • Use the application software to start scanning.
Chapter 2 Basic Operation Feeding in the Bypass Mode IMPORTANT When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the edge that is fastened together is facing down. 1 Switch the feed selection lever to After you finish scanning, close the document feed tray and the document eject tray to prevent damage to the scanner while it is not being used. Placing Cards (Bypass).
Chapter 2 Basic Operation 3 Place the card horizontally, with the reverse side facing you, and the top of the card facing down. Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR/A4 and therefore do not fit in the feeder. (The maximum size is 11" X 17"/A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The DR-2010C/DR-2510C will scan both sides and combine the scanned images into a single image.
Chapter 2 Basic Operation • • • • NOTE When scanning folded documents, switch the feed selection lever to (Bypass). 4. Methods 4 Scanning 4. Scanning Methods When placing folded documents, place the document into the scanner so that the fold is on the right side. The side of the folded document facing you will become the right side of the combined image.
Chapter 2 Basic Operation • • Scan Page Only one page of the document is scanned. Scan Job The scanning conditions and scan mode (Scan Batch to File, Scan Batch to Print, or Scan Batch to Mail) are registered in advance as a job. The scan job can then be performed by selecting the registered job from the drop-down list (a) or by pressing (Scan Job) on the toolbar (b).
Chapter 2 Basic Operation Using the Scan Panel The Scan Panel is an application that is installed with the ISIS/TWAIN driver. It is displayed in the system tray when the DR-2010C/DR-2510C driver is started. If Feeding Option in the scan settings is set to [Panel-Feeding] or [Automatic Feeding], the Scan Panel will appear when you start scanning.
Chapter 2 Basic Operation Scanning Different Sized Documents Together Skipping Blank Pages You can set the scanning conditions to scan different sized documents, such as LTR and LGL documents, together, while detecting the correct size of the document. Click the [Basic] tab in the settings dialog box, and then click [Auto-detection] in the [Page Size] box. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.
Chapter 2 Basic Operation Deskewing Documents Reducing Bleed Through for Thin Documents and Documents with Dark Reverse Sides You can set the scanning conditions to detect slanted document pages and straighten the scanned images. Click the [Basic] tab in the settings dialog box, and then select the [Deskew] check box. For more information on setting the scanning conditions, see Chapter 4, "ISIS/TWAIN Driver Settings," in the User Manual.
Chapter 2 Basic Operation Saving the Text Data of Documents as Search Keywords 5. Examples 5 Practical 5. Practical Examples You can set the scanning conditions to convert the text information of a document into text data when creating a PDF file, to be used when searching the text on a computer. Click [OCR Settings] in the [Options] menu of CapturePerfect 3.0, and then select the [Enable] check box, and choose the language to apply OCR.
Chapter 2 Basic Operation • • To create separate files for each batch of documents during continuous scanning Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box, and click [Auto] in [Batch Separation]. (Only for the ISIS driver.) When paper jams occur during scanning, use the following procedure to clear them. To scan a batch of documents one page at a time Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box and scan the documents one page at a time.
Chapter 2 Basic Operation 3 Remove the jammed document from the document feeding side or document ejecting side. NOTE If a paper jam occurs when [Rapid recovery system] is enabled in the [Others] tab of the ISIS/TWAIN driver settings dialog box, the image data of the document is not saved and scanning stops. This allows you to continue scanning from the document that caused the paper jam after the paper jam is fixed.
Chapter 2 Basic Operation 2 7. 7 Other 7. OtherFunctions Functions Double-click [Scanners and Cameras]. Setting the Long Document Mode The length of documents that can be scanned with the DR-2010C/DR-2510C is normally 14.02" (356 mm), but you can scan documents up to 39.2" (1000 mm) long by setting the scanner to the Long Document mode.
Chapter 2 Basic Operation 4 Click the [Maintenance] tab → [Long Document Mode (1,000 mm)]. 5 Click [Apply] → [OK]. 6 Turn the scanner OFF and then ON again.
Chapter 3 Appendix Chapter 3 Appendix 1. Regular Maintenance .............................................................. 26 Cleaning the Scanner............................................................................. 26 Cleaning the Inside of the Scanner ........................................................ 26 Cleaning the Sensor Glass and the Rollers ............................................ 27 1. Maintenance 1 Regular 1.
Chapter 3 Appendix Cleaning the Sensor Glass and the Rollers If scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1 Open the document feed tray (See p. 11). 2 Press the OPEN knob from both sides (c), and pull the front unit out and downward to open it (d). 4 Use a clean dry cloth to wipe dirt off the sensor glass. Scanning Glass Wipe both the front and back sensor glasses.
Chapter 3 Appendix 6 Clean the e rollers by wiping the exposed part without turning them. 9 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out. 10 Reattach the retard roller and feeding roller (See. p. 30 and p. 32.). 11 Close the front unit by gently pushing it up on both sides until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click. 12 Close the document feed tray.
Chapter 3 Appendix 2.2Removing Guide . Removingand andAttaching Attachingthe theRollers Rollersand andDocument Document Holding Holding Guide To clean or replace the feeding roller, retard roller, or document holding guide, remove and then attach the parts as described in each respective section. Removing/Attaching the Feeding Roller To remove or attach the feeding roller, follow the procedure below. CAUTION Use caution when removing or attaching the feeding roller.
Chapter 3 Appendix 3 4 5 Attaching the Feeding Roller Open the roller cover on the main unit by placing your fingers in the grooves and pulling it down. 1 Insert the feeding roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the main unit. 2 Slide the roller fixing lever to the right to lock the roller into the hole on the left of the feeding roller. 3 Push down the lever to lock the shaft of the feeding roller into place.
Chapter 3 Appendix 4 Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Removing/Attaching the Retard Roller To remove or attach the retard roller, follow the procedure below. CAUTION Use caution when removing or attaching the retard roller. Using excessive force may cause damage or personal injury. Removing the Retard Roller 5 Close the front unit by gently pushing it up on both sides until it clicks into place.
Chapter 3 Appendix 3 4 5 Attaching the Retard Roller Grasp the ends of the roller cover inside the front unit and pull it down to open it. 1 Insert the retard roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the front unit. 2 Slide the roller fixing lever to the left to lock the roller into the hole on the left of the retard roller. 3 Push down the lever to lock the shaft of the feeding roller into place.
Chapter 3 Appendix 4 Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Removing/Attaching the Document Holding Guide To remove or attach the document holding guide, follow the procedure below. CAUTION Use caution when removing or attaching the document holding guide. Using excessive force may cause damage or personal injury.
Chapter 3 Appendix If the Control Panel is displayed with the Category View, switch to Classic View. Resetting the Counter After replacing the feed rollers, open the counter settings dialog box and reset the counter. 1 From the Windows task bar, click [Start] → [Control Panel]. 3 Double-click [Scanners and Cameras]. 3 2 Double-click [Printers and Other Hardware] in the working field → click [Scanners and Cameras].
Chapter 3 Appendix 5 Click the [Maintenance] tab → [Reset]. 3. 3 Troubleshooting 3. Troubleshooting This section describes the possible problems that might occur during use of the scanner and how to solve them. The Scanner Does Not Turn ON ..................................................................(P. 35) The Scanner Is Not Recognized..................................................................(P. 35) Slow Scanning Speed.........................................................................
Chapter 3 Appendix Problem Solution The scanner power is switched OFF. Make sure that the scanner is switched ON. If the scanner is OFF, turn the scanner ON. (See Chapter 2, "Setup," in the User Manual.) Problem Solution The scanner does not support your USB interface. This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information. Problem Solution The scanner does not support the USB cable.
Chapter 3 Appendix Problem Solution Symptoms The rollers inside the scanner are dirty or worn. Clean the rollers (See p. 27.). If the rollers are worn, then they need to be replaced. Contact your local authorized Canon dealer or service representative to purchase a roller replacement kit. For information on removing jammed documents, see "Clearing a Paper Jam," on p. 22. × Saved Image Files Do Not Open When image files saved by CapturePerfect 3.
Chapter 3 Appendix 300 x 300 dpi 50 images/min.(DR-2510C), 40 images/min.(DR-2010C) 4. 4 Specifications 4. Specifications Grayscale Simplex 200 x 200 dpi 25 pages/min.(DR-2510C), 20 pages/min.(DR-2010C) Specifications 300 x 300 dpi 25 pages/min.(DR-2510C), 20 pages/min.(DR-2010C) Main Unit Duplex 200 x 200 dpi 50 images/min.(DR-2510C), 40 images/min.(DR-2010C) Type 300 x 300 dpi 50 images/min.(DR-2510C), 40 images/min.
Chapter 3 Appendix Replacement Parts External Dimensions Exchange roller kit (product code: 2445B001) Kit to replace the rollers (retard roller, feeding roller) and document holding guide. For information on replacing the rollers, see "Removing/Attaching the Feeding Roller," on p. 29 and "Removing/Attaching the Retard Roller," on p. 31. For information on replacing the document holding guide, see "Removing/ Attaching the Document Holding Guide," on p. 33.
Chapter 3 Appendix FCC REGULATIONS (For 120 V model) European Union (and EEA) only. Document Scanner, Model M11065/M11064 This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/ EC) and your national law. This product should be handed over to a designated collection point, e.g.
Chapter 3 Appendix INDEX H A I AC Adapter .......................................................................................................... 2 B Bypass mode .................................................................................................... 14 C CapturePerfect 3.0 ........................................................................................ 8, 16 Cards, placing ...................................................................................................
Chapter 3 Appendix Roller, replacing Counter, resetting .................................................................................... 34 Replacement cycle ................................................................................... 29 S Scan Panel ........................................................................................................ 18 Scanning methods ............................................................................................ 16 Service ....................
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