User Guide

If You Cannot Solve the Problem
10-17
If You Cannot Solve the Problem
If you have a problem with your machine that you cannot solve with the information
provided in this chapter, contact your service representative.
If you contact your service representative, make sure you have the following
information ready:
Product name: imageCLASS 2300
Serial number (located on the label at the back of the machine)
Details of the problem
Steps taken to try to resolve the problem and the results
CAUTION
If the machine makes strange noises, emits smoke or strange smells, unplug it
immediately and contact your service representative. Do not attempt to
disassemble or repair the machine yourself.
IMPORTANT
Attempting to repair the machine yourself may void the limited warranty.
Troubleshooting
10