imageCLASS D700 Series Printer Guide

5-4
5
Troubleshooting
CAPT Problems
Problem Cause Solution
CAPT is not working
properly
The CAPT (Canon
PC1200/iC D700) is
not selected as the
default printer driver
for
imageCLASS D700
series.
Specify the CAPT (Canon PC1200/iC
D700) as the default driver for the
imageCLASS D700 series.
The software might not
be installed properly.
Refer to “Using the Trouble Shooter” on
page 5-8.
To check if the CAPT is installed
correctly, try printing a page from an
application. If the print fails, the CAPT is
not installed correctly. Remove the CAPT
and install it again. For more information,
see “Uninstalling the CAPT” on page 5-
10.
Cannot use Adobe Type
Manager (ATM) fonts
Adobe Type Manager (ATM) is not
supported.
Cannot print with a
printer driver other than
the Canon PC1200/iC
D700
The printer driver is
connected to the same
port as the Canon
PC1200/iC D700
printer driver.
Connect the printer driver to a port
different from the Canon PC1200/iC
D700 printer driver.
CD-ROM Menu doesn’t
appear automatically
Autorun CD-ROM
Menu checkbox is
unchecked in the CD-
ROM menu.
Start the CD-ROM menu manually, and
check the “Autorun CD-ROM Menu”
checkbox.
The “Auto insert
notification” checkbox
is unchecked.
From the Device Manager make sure that
the “Auto insert notification” checkbox
is checked in the CD-ROM drive
Properties dialog box. For more
information, see Windows Help.