E111SU/USA/Reference Black PANTONE 299 Reference Guide CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A. 17,quai du President Paul Doumer 92414 Courbevoie Cedex, France CANON (U.K.) LTD.
00 RG_Preface.qxd 03.7.31 1:15 PM Page i Using Your Documentation Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs. Setting up the machine...................................... Setting up paper .............................................. Installing Printer Driver ..................................... Set-up Instructions Document and paper handling ............................. Making copies .
00 RG_Preface.qxd 03.7.31 1:15 PM Page ii Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous laser radiation.
00 RG_Preface.qxd 03.7.31 1:15 PM Page iii Contents Chapter 1: Introduction Customer Support .............................................1-1 Important Safety Instructions ...........................1-1 Main Components of the Machine ...................1-4 Operation Panel ................................................1-6 Standby Display ................................................1-7 Energy Saver Mode ..........................................1-8 Setting the Energy Saver Mode Manually .....
00 RG_Preface.qxd 03.7.31 1:16 PM Page iv Type Conventions Used in This Guide Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING CAUTION IMPORTANT • Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings.
00 RG_Preface.qxd 03.7.31 1:16 PM Page v Set-Up Help & Product Registration (USA) Before you unpack your new copier, CALL 1-800-828-4040 for help with set-up and operation. You can also register your copier with us. Call the Canon USA Consumer Information Center between 8 a.m. and 8 p.m. EST, Monday through Friday, except holidays. Machine Model: imageCLASS ________________ Serial Number: ________________________ If you have any problems with your copier, DO NOT return it to your retailer.
00 RG_Preface.qxd 03.7.31 1:16 PM Page vi Legal Limitation on Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only.
01 RG_Chap1.qxd 03.7.10 3:32 PM Page 1-1 Chapter 1 Introduction Customer Support Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a problem with the machine’s operation, try to solve it by using the information in Chapter 6. If you cannot solve the problem or if you think your machine needs servicing, contact your service representative. (→ p.
01 RG_Chap1.qxd 03.7.10 3:32 PM Page 1-2 • Make sure the location is not affected by extreme temperature changes, and always stays between 68°F and 77°F (20°C and 25°C). • Make sure the relative humidity of the area is between 40% and 70%. • Keep the machine away from direct sunlight. • Do not use or store the machine outdoors. ■ Power Supply WARNING • Do not damage or modify the power cord and power plug. Also do not place heavy objects on the power cord, pull on it, or extensively bend it.
01 RG_Chap1.qxd 03.7.10 3:32 PM Page 1-3 ■ Handling • Do not drop paper clips, staples, or other metal objects inside the machine. Also do not spill water, liquid or inflammable substances inside the machine. If these items come into contact with high-voltage parts inside of the machine, it may result in a fire or electrical shock. If these items are dropped or spilled in the machine, unplug the power cord immediately with dry hands. Then, contact your service representative.
01 RG_Chap1.qxd 03.7.10 3:32 PM Page 1-4 Main Components of the Machine This section describes the main components of the machine. Front View ADF (AUTOMATIC DOCUMENT FEEDER) Open to place a document on the platen glass. PLATEN UNIT LEVER Use it to release and slide the platen unit. ADF ROLLER Feeds documents from the ADF to PLATEN UNIT the scanning unit. Slide it to the left when you install the cartridge, or remove jammed PLATEN GLASS paper. OPERATION PANEL Controls the machine.
01 RG_Chap1.qxd 03.7.10 3:32 PM Page 1-5 Front View of the ADF ADF (AUTOMATIC DOCUMENT FEEDER) Holds documents for copying and sending faxes and feeds them automatically into the scanning unit. DOCUMENT FEEDER TRAY DOCUMENT OUTPUT SLOT Documents come out here. DOCUMENT OUTPUT TRAY Introduction 1 FEEDER COVER SLIDE GUIDE Adjusts to the width of the document.
01 RG_Chap1.qxd 03.7.10 3:32 PM Page 1-6 Operation Panel This section describes keys used when making copies and setting the additional functions. ■ imageCLASS D780 FAX Key LCD Switches standby display to Displays messages and prompts during Fax Mode. operation. Also displays selections, text In Use/Memory indicator and numbers when specifying settings. Lights green during copying or Additional Functions Key when the copy job is stored in Customizes the way your machine memory. operates.
01 RG_Chap1.qxd 03.7.10 3:32 PM Page 1-7 ■ imageCLASS D760/D761 Additional Functions Collate Energy Saver 2 on 1 Alarm Stop/Reset Set Start Enlarge/Reduce Paper Select Exposure Image Quality Introduction 1 Standby Display The standby display differs depending on which mode is selected.
01 RG_Chap1.qxd 03.7.10 3:32 PM Page 1-8 Energy Saver Mode This machine provides an energy saver function. When no operations are performed for about 5 minutes, the machine automatically enters the energy saver mode. NOTE • The time until the machine enters the energy saver mode can be specified in the range from 3 minutes to 30 minutes. You can also turn off the energy saver function. (→ p.
02 RG_Chap2.qxd 03.7.10 3:28 PM Page 2-1 Chapter 2 Paper Handling Print Media Requirements For high-quality copies, we recommend using paper and transparencies recommended by Canon. Some types of paper available at office supply stores may not be suitable for this machine. If you have any questions about paper and transparencies, consult your dealer or Canon Customer Relations. Paper Storage Unacceptable Paper Do not copy on the following types of copy stock; doing so will result in paper jams.
02 RG_Chap2.qxd 03.7.10 3:28 PM Page 2-2 Printable Areas Please note that the term “printing area” represents both the recommended area for optimum print quality and the entire area where the machine can technically print. Printing area (light shade) : Canon recommends that you print within this area. ■ Paper 0.20 (5 mm) 0.18 (4.5 mm) 0.20 (5 mm) 0.18 (4.5 mm) 0.18 (4.5 mm) 0.18 (4.5 mm) FEEDING DIRECTION FEEDING DIRECTION LETTER LEGAL 0.18 (4.5 mm) 0.18 (4.5 mm) ■ Envelope 0.18 (4.
02 RG_Chap2.qxd 03.7.10 3:28 PM Page 2-3 Loading Paper Loading Paper in the Cassette This section describes how to load paper in the cassette. To make copies on any other size paper, → p. 2-5. • When loading paper, take care not to cut your hands on the edges of the paper. CAUTION 1 Grip the cassette handle, and pull it out towards you until the cassette comes to a stop. 3 Load the paper stack beneath the cassette’s length guide ➀ and width guide’s claws ➁.
02 RG_Chap2.qxd 03.7.10 3:28 PM Page 2-4 Closing the cassette When closing the cassette, make sure to push it in completely as far as it will go. If copying is performed when the cassette is not pushed in completely, it will cause a paper jam. If copy paper is sticking out of the cassette Sometimes, when you pull out the cassette, paper may stick out, as shown in the illustration below. Make sure that the paper is neatly loaded into the cassette, before you push the cassette back into the main unit.
02 RG_Chap2.qxd 03.7.10 3:28 PM Page 2-5 Adjusting a Cassette to Hold a Different Paper Size If you want to load a different paper size in the cassette, follow the procedure described below to adjust the cassette guides. You can adjust the cassette to hold the following standard paper sizes : LGL and LTR. If you want to make copies on any other size paper, use the multi-purpose tray. (→ p. 2-6) 1 Pull out the cassette, and remove all loaded 3 Load the paper into the cassette. paper.
02 RG_Chap2.qxd 03.7.10 3:28 PM Page 2-6 Loading Paper in the Multi-purpose Tray Use the multi-purpose tray when you want to print on special paper, such as envelopes, transparencies, labels or heavy paper. You can place up to 100 sheets of 20-lb bond (80 g/m2) paper stack (a stack approximately 3/16” or 10 mm high) in the multi-purpose tray to be automatically fed into the machine. 1 Open the multi-purpose tray. IMPORTANT NOTE 2 Pull out the paper tray.
02 RG_Chap2.qxd 03.7.10 3:28 PM Page 2-7 Loading Envelopes in the Multi-purpose Tray • The recommended envelopes are US COMMERCIAL 10, MONARCH, EUROPEAN DL, ISO-B5, ISO-C5, YOGATA #4 or YOGATA #2 envelopes. Using other envelopes may affect the quality of the copy image. 1 Arrange the stack of envelopes on a firm, 4 Insert the stack of envelopes into the multi- clean surface, and press down firmly on the edges to make the folds crisp.
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03 RG_Chap3.qxd 03.7.10 3:24 PM Page 3-1 Chapter 3 Document Handling Documents You Can Copy The documents placed on the platen glass or loaded into the ADF must meet the requirements shown in the table below. ADF – Plain paper – Thick documents – Photographs – Small documents (e.g. index cards) – Special types of paper (e.g. tracing paper*1, transparencies*1, etc.) – Book – Plain paper (Multipage documents of the same size, thickness and weight or one page documents.) Size (W × L) Max. 8.5 × 14 in.
03 RG_Chap3.qxd 03.7.10 3:24 PM Page 3-2 Problem Documents • Make sure any glue, ink, or correction fluid on the document is completely dry before placing it on the platen glass or loading it into the ADF. • Remove all fasteners (staples, paper clips, etc.) before loading the document into the ADF.
03 RG_Chap3.qxd 03.7.10 3:24 PM Page 3-3 Setting Up Documents For scanning, place your documents on the platen glass or load them into the ADF. Document placement depends on the size and type of document you have. (→ p. 3-1) Placing a Document on the Platen Glass 1 Open the ADF. 3 Gently lower the ADF. 2 Place your document face down on the • The document is now ready for scanning. platen glass. Align the document with the appropriate paper size marks.
03 RG_Chap3.qxd 03.7.10 3:24 PM Page 3-4 Loading Documents in the ADF 1 Make sure there is no document on the 4 Load the documents face down in the ADF. platen glass. 2 Fan the edges that will feed into the machine first, then tap the edge of multipage documents on a flat surface to even the stack. 32 1 DOCUMENT READY • The document is now ready for scanning. 3 Adjust the slide guides to the width of the document.
03 RG_Chap3.qxd 03.7.10 3:24 PM Page 3-5 The Paper Path of the Automatic Document Feeder 4 The machine scans documents from the last page. 3 2 1 Scanning unit • When documents are set in the ADF, the scanning unit moves to the position shown in the figure above and it is fixed there. When a document is placed on the platen glass, the scanning unit moves to scan it.
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04 RG_Chap4.qxd 03.7.10 3:33 PM Page 4-1 Chapter 4 Making Copies Documents You Can Copy For information on the types of documents you can copy, their requirements, and details on setting up documents, → Chapter 3. Copying Documents NOTE • For the imageCLASS D760/D761 models, this operation is not required. 100% Ex: LTR TEXT 01 2 Prepare the document and place it on the platen glass or load it face down in the ADF. (→ pp. 3-3, 3-4) 3 You can choose to set the below copy features.
04 RG_Chap4.qxd 03.7.10 3:33 PM Page 4-2 Canceling the Copy Job ■ While scanning documents in the ADF 1 Press Stop/Reset. STOP KEY PRESSED PRESS SET KEY 2 Press Set. • The document that has stopped in the ADF will come out. ■ After scanning documents 1 Press Stop/Reset. CANCEL COPYING? 4-2 2 Press 4 (–).
04 RG_Chap4.qxd 03.7.10 3:33 PM Page 4-3 Making Multiple Copies You can make multiple copies. 1 Use the numeric keys to enter the number of copies you want. NOTE 100% LTR TEXT Ex: • The LCD displays the number of copies you entered. • You can make up to 99 copies. 05 • You can reserve the next copy job while the machine is outputting copies. (→ p. 4-11) • The LCD keeps on displaying the specified number of copies until copying finishes.
04 RG_Chap4.qxd 03.7.10 3:33 PM Page 4-4 – To set a fixed paper size: Press Additional Functions, then select: COMMON SETTINGS, MP TRAY PAPERSIZE, ON Choose the appropriate paper size from LTR, STMT, CUSTOM PAPER SIZE*, A4, B5, A5 or LGL. * When CUSTOM PAPER SIZE is selected, specify the width and length of the paper in mm.
04 RG_Chap4.qxd 03.7.10 3:33 PM Page 4-5 Setting Enlarging/Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios (D780/D760). NOTE • When the MAX. SCAN LENGTH is set to 356 mm in COPY SETTINGS in the Additional Functions, the shadow of the ADF roller appears on reduced copies when using the platen glass. ■ Enlarging/Reducing using preset copy ratios PRESET RATIO 100% Ex: - 3 Press Set. 78% + 2 Use 4 (–) or e (+) to select the copy ratio.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-6 Setting the Image Quality You can adjust image quality to the appropriate level best suited for a document with text or photos. Three modes are available for adjusting image quality. 1 Press Image Quality to select the image quality.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-7 Special Features The machine has the following SPECIAL COPY features. These features allow you to sort copies in order of pages, and create special copies easily. – Collate Copy Sorting copies in order of pages. – 2 on 1 Reducing 2 letter size documents to fit on a single letter size paper. – Reserve Copy Reserves the next job while the machine is printing out. – Two-sided copy Making copies on both sides of the paper.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-8 ■ When Placing a Document on the Platen Glass 1 Place the last page of a document on the platen glass. NOTE • If a document is set from the first page, the printing will be performed in reverse order. • The Collate key lights green. 3 Use the numeric keys to set the copy quantity. (→ p. 4-3) Ex: LTR TEXT 4 Press Start. SET FROM END OF DOC. PRESS THE START KEY 4-8 SCANNING 0015 Ex: COPY NO. • The machine begins scanning.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-9 2 on 1 Copy Use 2 on 1 to reduce 2 sheets to fit on one sheet. Two letter-size documents are automatically reduced to fit on a letter-size page. NOTE • The 2 on 1 copy is not available with an enlarging or reducing function. • When no letter-size paper is loaded in the cassette, LOAD LTR SIZE PAPER appears in the LCD and the 2 on 1 copy is canceled. In this case, load the letter size paper in the cassette or multi-purpose tray and set the 2 on 1 copy again.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-10 ■ When Placing a Document on the Platen Glass 1 Press 2 on 1. 2ON1 LTR TEXT Ex: • 2ON1 appears in the LCD. 7 Press Start. 01 2 Use the numeric keys to set the copy quantity. (→ p. 4-3) • After scanning every two sheets without setting the collate function, the quantity of copies of the document specified in step 2 will print out. • Repeat steps 6 and 7 to scan all documents. 8 Press Set to finish the 2 on 1 copy function.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-11 Reserve Copy This feature allows you to reserve the next job while the machine is printing out a current job. ■ Reserving the Next Copy Job 1 Press Stop/Reset twice while the machine is printing out. Ex: NOTE LTR TEXT • The machine begins scanning. 01 NOTE • Make sure that the machine has finished scanning all the documents, then press Stop/Reset. • It is necessary to return to the standby display in order to reserve the next copy job.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-12 ■ Deleting the Copy Job You Reserved 1 Press Stop/Reset while the machine is printing out. SELECT JOB TO CANCEL Ex: A0044 16:20 02 ×30 2 Use 4 (–) or e (+) to display the job to be 3 Press Set. CANCEL COPYING? 4 Press 4 (–). • The reserved copy job is deleted. deleted. SELECT JOB TO CANCEL Ex: 0045 16:40 01 ×20 4-12 NOTE • To cancel deleting the copy job, press e (+). • Once the copy job is deleted, it is impossible to restore the job again.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-13 Two-Sided Copy Using the multi-purpose tray, you can copy 2 documents on opposite sides of a single sheet. ■ When Loading Documents in the ADF 1 Load the first page of the document face down in the ADF, then press Start to begin copying. Copy of the first page of the document ABC 4 CBA ADF.
04 RG_Chap4.qxd 03.7.10 3:34 PM Page 4-14 ■ When Placing a Document on the Platen Glass 1 Place the first page of the document face down on the platen glass, then press Start to begin copying. 3 Turn over the copy you made in step 1 to make sure that the inner and front side of it will remain in the same position as shown below, then insert it into the multi-purpose tray.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-1 Chapter 5 Maintenance Periodic Cleaning Your machine requires little periodic maintenance. This section describes the necessary cleaning procedures for your machine. CAUTION • When cleaning the machine’s exterior or the platen glass, be sure to disconnect the power cord before cleaning the machine.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-2 ■ Cleaning the Read Area of the Platen Glass Black lines may appear in copies as shown in the illustration below when the ADF is used to feed documents. This is caused by paste, ink, correction fluid, or other foreign matter in the read area (between and ) of the platen glass. Use a clean soft cloth to wipe the read area clean. Take particular care to clean at the locations where the black lines are appearing on copies.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-3 ■ Cleaning the ADF Roller If the ADF roller is dirty, the documents will be dirty after you feed them into the ADF. In this case, you can clean the ADF roller using the Additional Functions. NOTE • If a paper jam occurs in the ADF, remove jammed paper from the ADF (→ p. 6-3), then perform the procedure below. 1 Press Additional Functions. 2 Use 4 (–) or e (+) to select 7 Each time you press Set, the ADF roller rotates about 1/3 of the roller.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-4 When to Replace the Cartridge The cartridge is a consumable item and should be replaced when the toner runs out. The following guidelines will help you to determine when to replace the cartridge. • When the toner is running low, the LCD displays REPLACE CARTRIDGE. NOTE If white streaks or light bands are displayed on copies, or REPLACE CARTRIDGE appears on the LCD, the toner in the Paper feeding direction cartridge is running low.
05 RG_Chap5.qxd 03.9.30 5:29 PM Page 5-5 Copy Yield This section describes the approximate number of copies that can be made per cartridge. Approximate copy/print yield Canon L50 S-Cartridge approx. 2,500 prints of an A4-size original Canon L50 Cartridge approx. 5,000 prints of an A4-size original * The term A4 denotes an original on which the area covered with ink is 5% of the total area of an A4 sized sheet of paper.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-6 Storage Precautions WARNING CAUTION IMPORTANT • Do not store cartridges or copy paper in places exposed to open flames, as this may cause the toner or copy paper to ignite and resulting in burns or a fire. • Keep cartridges and other consumables out of the reach of children. If the contents of these items are ingested, consult a physician immediately. • Place the cartridge in its protective bag with the written instructions is facing upward.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-7 Replacing the Cartridge This section describes how to remove the used cartridge and replace it with a new one. Before replacing the cartridge, be sure to read the section When to Replace the Cartridge. (→ p. 5-4) 1 Lift the platen unit lever q and slide the platen unit w until the 34 mark appears. 3 Grip the end of the cartridge, and remove it from the machine.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-8 5 Rock the cartridge 5 or 6 times to distribute the toner evenly. 8 Hold the cartridge as shown below, so that the Canon logo label is facing up. NOTE • If toner is not evenly distributed inside the cartridge, it can cause streaking or fading on the printed page. 6 Place the cartridge on a flat and stable surface. And, grip the sealing tape tab and snap it in the direction as shown below. Make sure that the tab itself is detached from the cartridge.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-9 The Clean Earth Campaign THE CANON CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon’s Clean Earth Campaign, which supports four critical environmental areas: • • • • Recycling in the Workplace Conserving Environmental Resources Scientific Research and Education Encouraging Outdoors Appreciation The remaining “Clean Earth” initiatives are supported in the U.S.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-10 U.S.A. PROGRAM Packaging Option A-1: Single Box Return • Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • Place the empty cartridge in the box of your new cartridge. Seal the box. Option B: Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges. • Place as many cartridges as possible into one box.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-11 Shipping Apply the UPS authorized returning label. Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative mail service with the U.S. Postal Service. Please call 1-800-OK-CANON to receive U.S. Postal Service merchandise returning label.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-12 CANADA PROGRAM-CANADA PROGRAMME Option A: Single Box Return • Repackage the empty cartridge utilizing the wrapper and pulp mould end-blocks from the new cartridge’s box. • Place the empty cartridge in the box of your new cartridge. Seal the box. • Apply the Canon Canada Inc./Canada Post label. Canon’s labels are specially marked so that Canon pays the postage.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-13 Repacking and Transporting • Be sure to unplug the power cord before transporting the machine. If the machine is likely to be subjected to vibration (e.g., when transporting over long distances), the following precautions should be taken. If you do not follow these precautions, the machine may be damaged or the quality of your copy images may be adversely affected. 1 Unplug the power cord.
05 RG_Chap5.qxd 03.7.10 3:29 PM Page 5-14 Carrying the Machine by the Sides Remove the output tray and close the multi-purpose tray. Grip the handles on the sides of the machine and lift up the machine, as shown in the illustration above. CAUTION • When carrying this machine, be sure to hold it in the designated places as shown in the illustration. Do not lift the machine by any of its attachments. Dropping the machine can cause personal injury.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-1 Chapter 6 Troubleshooting Clearing Jams This section describes how to remove jammed paper from the main unit, paper cassette, ADF, and multi-purpose tray. Removing Jammed Paper from Inside the Main Unit When print media jams inside the main unit, the LCD displays REC. PAPER JAM and SLIDE PLATEN LEFT. CAUTION NOTE • There are some areas inside the machine and cartridge which are subject to high voltages and high temperatures.
06 RG_Chap6.qxd 1/19/04 3:14 PM Page 6-2 4 Flip the transfer guide. 7 Gently remove any jammed paper from inside the main unit, then close the right cover. 5 Gently remove any jammed paper from inside the main unit. 8 Pull out the cassette and reset any paper stuck out of the cassette. Then, push the cassette back into the main unit. NOTE • Be sure to remove jammed paper from inside the main unit even when the jammed paper has been partially output. 6 Open the right cover.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-3 Removing Jammed Paper from the ADF When print media jams in the ADF, the LCD displays CHECK DOCUMENT and OPEN THE ADF. 1 Gently remove the jammed paper from the document output slot of the ADF. 3 Open the ADF, then pull the paper out straight. 2 Open the feeder cover and gently remove the jammed paper from the ADF. NOTE • Open the ADF and make sure there is no document remaining.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-4 LCD Messages The following messages are displayed in the LCD when the machine is performing a function or encounters an error. This section describes the general messages and ones related to copy functions. For the messages related to fax functions, → Fax Guide. Message Action When collating copies or making a 2 on 1 copy of documents using the platen glass, Start is pressed before replacing a document. Replace the document then press Start.
03.7.10 3:26 PM Message Page 6-5 Cause Action PLATEN IS OPEN CLOSE THE PLATEN The platen unit is not closed correctly. Slide the platen unit to the original position. REC. PAPER JAM SLIDE PLATEN LEFT There is a paper jam. Clear the paper jam (→ pp. 6-1 to 6-3) and reload paper in the cassette or multi-purpose tray. REMOVE DOC. ON GLASS A document has been left on the platen glass. Remove or change the document from the platen glass.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-6 Paper Feeding Problems ❚ Paper does not feed correctly. The cassette or multi-purpose tray may contain too many sheets. • Make sure the paper stack in the cassette or multi-purpose tray does not exceed the height of the length guide’s claws or the paper limit guide. (→ pp. 2-3, 2-6) Paper may not be loaded correctly.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-7 ❚ Repeated paper jams occur. The paper you are using may be causing the jams. • Be sure to fan the paper stack before loading it in the cassette or multi-purpose tray. This keeps the sheets of paper from sticking together. • Check that the size, thickness and type of the paper you are using and your printing environment are within the specifications of the machine. (→ Chapter 2, p. 1-1) ❚ Envelopes do not feed correctly. The envelopes are loaded in the cassette.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-8 ❚ If the documents have black streaks or appear dirty after you feed them in the ADF. The ADF roller is dirty. • Clean the ADF roller. (→ p. 5-3) NOTE • For additional troubleshooting, → Print Quality Problems. Print Quality Problems ❚ The print quality is not what you expect; print is not clear, has missing dots or white streaks. The size, thickness and type of the paper you are using are not within the specifications of the machine.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-9 ❚ The copy images are partly missing or shaded when you make copies on thick paper. • Set HIGH COPY MODE to ON. (→ p. 7-2) ❚ The copy images are missing when you make copies on envelopes. MP PAPERTYPE of COMMON SETTINGS of the Additional Functions may not be set correctly. • Select SPECIAL PAPER 2 in MP PAPERTYPE. (→ p. 7-2) ❚ The copy images are missing when you make copies using the 2 on 1 function. The documents may not be the letter size.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-10 Printing Problems ❚ The Alarm indicator comes on. The machine may have a paper jam. • Clear the paper jam. (→ pp. 6-1 to 6-3) • If the machine has no paper jam, unplug the machine and wait 10 minutes, then plug it in again. If the problem is fixed, the Alarm indicator will turn off, and the LCD will return to standby mode. If the Alarm indicator remains lit, unplug the machine, and call your service representative. ❚ Printout does not match paper size.
06 RG_Chap6.qxd 03.7.10 3:26 PM Page 6-11 If You Cannot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter, call your service representative. (→ p. v) CAUTION • If the machine makes strange noises, emits smoke or strange smells, unplug the power cord immediately, and then call your service representative. Do not attempt to disassemble or repair the machine yourself.
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07 RG_Chap7.qxd 03.8.6 11:23 AM Page 7-1 Chapter 7 Setting the Additional Functions Understanding the “Additional Functions” NOTE • To specify or register the settings of the fax function, → Fax Guide. Accessing the Additional Functions 1 Press Additional Functions. • The Additional Functions key blinks. 2 Press 4 (–) or e (+) to select the menu you want to change. ADDITIONAL FUNCTIONS Ex: 2.COPY SETTINGS 3 Press Set. COPY SETTINGS 1.STD.
07 RG_Chap7.qxd 03.8.6 11:23 AM Page 7-2 Menu Descriptions COMMON SETTINGS Name MP TRAY PAPERSIZE Descriptions Selects the size of paper in the multi-purpose tray. OFF Select when you do not select the size of paper in the multi-purpose tray. FREE SIZE: Free size SET ON LOADING: Select when specifying the paper size each time you use the multi-purpose tray. The envelope type can also be specified in SET ON LOADING.
07 RG_Chap7.qxd 03.8.6 11:23 AM Page 7-3 COPY SETTINGS Name STANDARD EXPOSURE Select the document type. TEXT ORIGINAL: Character mode TEXT/PHOTO*1: Text/photo mode PHOTO*1: Photo mode Selects the auto or manual mode of exposure setting. AUTO*2 The exposure is adjusted automatically. MANUAL The exposure is adjusted manually. The exposure can be adjusted in 9 steps. (center) STD ZOOM RATIO Selects the copy ratio (for the D780/D760 models only).
07 RG_Chap7.qxd 03.8.6 11:23 AM Page 7-4 TIMER SETTINGS Name Descriptions DATE/TIME SETTING Enter the current date and time. AUTO CLEAR Sets the auto clear function. ON The auto clear function is turned on. 1 to 9 MIN. (2 MIN.) OFF The auto clear function is turned off. The energy saver mode can be set. ENERGY SAVER ON The energy saver mode is set. 3 to 30 MIN. (5 MIN.) OFF The energy saver mode is turned off. The time of each day to execute the energy saver function can be set.
08 RG_Appendix.qxd 03.7.
08 RG_Appendix.qxd A-2 03.7.
09 RG_Index.qxd 03.7.10 3:27 PM Page I-1 Index A Additional Functions accessing .............................................................7-1 key ...............................................................1-6, 7-1 understanding......................................................7-1 ADF (Automatic Document Feeder) capacity ...............................................................3-4 jams in.................................................................6-3 loading documents in............
09 RG_Index.qxd 03.7.10 3:27 PM Page I-2 E Energy saver key ....................................................1-6 ENERGY SAVER setting ...............................1-8, 7-4 Enlarge/Reduce key.......................................................................1-6 setting..................................................................4-5 Envelopes loading.................................................................2-7 printable area.......................................................
03.7.10 3:27 PM Page I-3 Platen glass.....................................................................1-4 unit ......................................................................1-4 unit lever .............................................................1-4 PLATEN IS OPEN CLOSE THE PLATEN message ............................6-5 PLEASE WAIT message ........................................6-4 Positioning document .............................................3-3 Power supply, safety instructions .....
09 RG_Index.qxd 03.7.10 3:27 PM Page I-4 U USER DATA setting ...............................................7-4 W Weight document.............................................................3-1 machine ..............................................................A-1 print media ..........................................................2-1 Z Zoom.......................................................................
09 RG_Index.qxd 03.7.
09 RG_Index.qxd 03.7.
E111SU/USA/Reference Black PANTONE 299 Reference Guide CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 P.O. Box 2262, 1180 EG Amstelveen, The Netherlands CANON FRANCE S.A. 17,quai du President Paul Doumer 92414 Courbevoie Cedex, France CANON (U.K.) LTD.