Service manual

Chapter 13
13-2
problems; for example,
a. condensation in the charging roller system tends to cause electrical leakage.
b. condensation on the pickup/feed path tends to cause a feeding fault.
If condensation occurs, dry wipe the parts or leave the machine ON for 60 min.
13.1.7 Troubleshooting Flow Chart
0006-4237
After going through the initial checks, try to isolate the problem using the following flow chart, and take appropriate
action:
F-13-1
*1: When executing test printing, be sure to select the source of paper used by the user when the fault occurred.
Does the machine
enter standby state?
Execute test printing.
Does a jam occur?
See the troubleshooting
tables for feeding faults.
See the troubleshooting
tables for malfunctions
(other than for service errors).
Is there an
image fault?
See the troubleshooting
tables for faulty images.
End.
(*2)
Is a user or service
error initiated?
No
Ye s
Ye s
No
No
Ye s
No
Ye s
Ye s
No
Is a user or
service error
indicated?
Can a test print
be made? (*1)
No
See the Reference
Guide / Fax Guide or the
troubleshooting tables
for malfunctions
(service errors).
See the Reference
Guide / Fax Guide or the
troubleshooting tables
for malfunctions
(service errors).
See the troubleshooting tables
for malfunctions
(other than for service errors).
Initial Checks
Is power supplied?
See the troubleshooting
tables for malfunctions
(other than for service errors).
No
Is the delivered
paper normal?
See the troubleshooting
tables for feeding faults.
No
Ye s
Ye s
Ye s