Service manual

Chapter 13
13-43
13.2.4 Printing/Scanning
13.2.4.1 No Output
13.2.4.1.1 Printing fails to start./Printing stops in the middle.
0006-4517
T-13-161
T-13-162
T-13-163
T-13-164
NO: Replace the image processor PCB.
Status check
1) Can test print be done from the PC?
YES: Explain the user that the trouble cause is probably not within
the machine.
Operating environment
2) Is the PC used meet the requirements of the machine?
NO: Explain the user that PC environment must satisfy the
requirements of the machine. (Refer to Quick Start Guide.)
Status check
3) Run the troubleshooter of the machine from the PC. Are the
check results normal?
NO: Correct the problem according to the description displayed as
the check results.
Connection of interface cables to PC
4) Is the connection of the interface cables normal?
NO: Connect securely. Replace the cable if it has scratches, etc.