MF3110 Software Guide

Driver Problems

4-5

Troubleshooting

4. Locate the USB class driver under [Universal Serial Bus controllers]. Delete

ONLY the USB class driver specified for your operating system. (If the USB

class driver is displayed under [Other device], delete ONLY one of the

following, depending on your operating system: [MF3110], [Canon CARPS

USB Printer], or [Unknown].)

For Windows 2000/XP, select [USB Printing Support] or [Canon CARPS

USB Printer] ➞ select [Uninstall] from the [Action] menu. For Windows 98,

select [MF3110] ➞ click [Remove]. For Windows Me, select [Canon CARPS

USB Printer] ➞ click [Remove].

5. Close the [Control Panel] folder ➞ unplug the USB cable.

6. Restart your computer.

7. For instructions on installing the printer driver, see "Installing Software on

Your Computer," on p. 1-4.

Strings of garbled characters are printed.

Q Is the driver installed properly?

A Check if the corresponding printer driver icon is displayed in the [Printers and

Faxes] (Windows 98/Me/2000: [Printers]) folder. If not, install the driver. If the

corresponding printer driver icon is displayed, right-click the corresponding

printer driver icon ➞ check if [Set as Default printer] (Windows 98/Me: [Set as

Default]) is selected in the pop-up menu. For more information, see "Checking

Installation," on p. 1-9.

IMPORTANT

Never delete other devices or device drivers. Windows may not operate

properly.

NOTE

The procedure for Windows XP is given for the Category View mode.