User Guide

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5-8
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
■ Receiving Problems
Errors occur frequently while sending.
Q Are the telephone lines in poor condition, or do
you have a bad connection?
A Check if there is a device nearby that interferes
with signal transmission (e.g., microwave oven).
Part of the documents you receive are cut off.
Q Are the slide guides in your multi-purpose
feeder set to the size of the paper?
A Adjust the guides of the multi-purpose feeder to the
size of the paper.
Q Have you specified the correct paper size for
the multi-purpose feeder?
A Specify the correct paper size for the multi-purpose
feeder.
Q Is the printing method for received documents
set to <CUT>?
A If you want to print a received document without
cutting off the end, set the printing method to <ON>
or <OFF>. (See “Printing Received Documents,” on
p. 1-10.)
Cannot receive a fax automatically.
Q Is the machine set to receive automatically?
A For the machine to receive faxes automatically,
receive mode must be set to <FaxOnly>,
<AnsMode>, or <FAX/TEL>. If you have set
<AnsMode>, confirm that an answering machine is
connected to the machine and that it is turned on
with an outgoing message properly recorded. (See
“Setting Receive Mode,” on p. 1-6.)
Q Is a document stored in memory, leaving little
or no memory available?
A Print, send, or delete any documents stored in
memory.
Q Has an error occurred during reception?
A Check the LCD for an error message. (See
Chapter 11, “Troubleshooting,” in the Basic Guide.)
A Print an Activity Report and check for an error.
(See “ACTIVITY REPORT,” on p. 4-5.)