User Guide

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5-14
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
System Monitor
Reports and Lists
Troubleshooting
Appendix
Printing Problems
Nothing prints.
Q Is the power cord plugged in securely?
A Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q Have you removed the sealing tape from the
toner cartridge?
A Make sure you remove the sealing tape from the
cartridge. (See “Install Toner Cartridge,” in the
Starter Guide.)
Q Is the cartridge out of toner?
A Replace the toner cartridge. (See Chapter 10,
“Maintenance,” in the Basic Guide.)
Printout does not match paper size.
Q Does the size of paper loaded in the machine
match the paper size setting?
A Change the paper size setting or load the correct-
size paper. (See Chapter 3, “Print Media,” in the
Basic Guide.)
Printout is skewed.
Q Is the paper loaded correctly?
A Make sure the paper is correctly loaded in the
machine. (See “Set Up the Paper Cassette and
Load Paper,” in the Starter Guide.)
A Make sure the paper delivery slot is free of
obstructions.