NetworkUI Guide Remote Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
imageCLASS MF5770 Network Guide
Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are printed manuals. • Setting Up the Machine • Software Installation CD-ROM Guides with this symbol are PDF manuals included on the accompanying CD-ROM. (See footnote.) Set-Up Instructions Only for the MF5730/MF5750 models.
How the Manual Is Organized Chapter 1 Before You Start Chapter 2 Specifying the Network Settings Chapter 3 Appendix Includes troubleshooting, network settings, software information, the glossary and the index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Displays Used in This Manual . . . . . . . . .
Chapter 3 Appendix Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Network Setting Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Network Setting Items Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . 3-3 Network Setting Items Using NetSpot Console, NetSpot Device Installer, or a Web Browser (Remote UI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface Thank you for purchasing the Canon imageCLASS MF5770. Please read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. How to Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
Displays Used in This Manual The keys or buttons which you should press are marked with below. , as shown When multiple buttons or keys can be pressed, they will be highlighted and mentioned in the order in which they should be pressed. 1 Click [OK]. Click this button for operation. Screen shots of computer operation screens used in this manual may differ from the ones you actually see depending on the model or options that come with your machine.
Trademarks Canon, the Canon logo, imageCLASS and NetSpot are trademarks of Canon Inc. Microsoft, MS-DOS, the Windows logo, Windows, are registered trademarks of Microsoft Corporation in the United States and other countries. Ethernet is a trademark of Xerox Corporation. Other product and company names herein may be the trademarks of their respective owners. Copyright 2005 by Canon Inc. All rights reserved.
1 Before You Start CHAPTER This chapter describes what you need to know before you start using the machine in a network, including the environments the machine is compatible with, and how to check the network environment you are using. System Environment Requirements This section describes the system environments the machine is compatible with.
Network Connection Diagram Refer to the following diagram examples to confirm the network environment that is connected to the machine, and then perform the necessary operations for that environment.
Specifying the Network Settings 2 CHAPTER This chapter describes the settings and procedures necessary to connect and use the machine with a TCP/IP network. TCP/IP Network Setup Procedures To use a TCP/IP network, it is necessary to perform the following procedures. 1 Network Cable Connection (See "To Use the Machine as a Network Printer (Network Connection)," in the Set-Up Instructions for Networking and Printing.
IMPORTANT • It is recommended that the network manager perform steps 1, 2, and 3 on p.2-1. • If you are printing using a TCP/IP network, you can use the following print protocols: - LPD - Raw (Windows 2000/XP/Server 2003 only) • If configuring the basic protocol settings for the first time, use the operation panel of this machine. NOTE The utility software of the NetSpot Console is not included in the User Software CD. To use the NetSpot Console, please download it from the Canon website at www.usa.canon.
Preparation for Protocol Settings Before you specify the machine’s protocol settings, it is necessary to specify the machine’s IP address to enable communication between the machine and your computers. You can use any of the following to specify the settings. Specify the settings using the easiest method.
Settings from the Operation Panel IMPORTANT Settings specified from the operation panel become effective after the machine is restarted, after the procedure. 1 Press [Menu]. Specifying the Network Settings 2 2 Press [ (-)] or [ (+)] to select ➞ press [Set]. 3 Press [ (-)] or [ (+)] to select ➞ press [Set]. 4 Press [ (-)] or [ (+)] to select or .
5 Press [ (-)] or [ (+)] to select ➞ press [Set]. 6 Enter the number using the numeric keys ➞ press [Set]. 7 Press [ (-)] or [ (+)] to select ➞ press [Set]. 8 Enter the number using the numeric keys ➞ press [Set]. 9 Press [ (-)] or [ (+)] to select ➞ press [Set]. (-)] or [ (+)] to select or . ● If you want to specify the ethernet driver settings automatically: ❑ Select ➞ press [Set].
Checking the Current Network Settings You can check the network settings of the machine. Settings specified from the operation panel become effective after the machine is restarted, after the procedure. 1 Specifying the Network Settings 2 Press [Menu]. 2 Press [ (-)] or [ (+)] to select ➞ press [Set]. 3 Press [ (-)] or [ (+)] to select ➞ press [Set].
3 Execute the applicable command below to set the IP address for the network board. ping -l 479 Input Example: ping 172.20.88.125 -l 479 NOTE • The character “-l” is the alphabet letter “L.” • The Subnet Mask and Gateway Address are set as <0.0.0.0>. 2 Specifying the Network Settings The preparation for the machine’s protocol settings is complete. Settings Using NetSpot Device Installer The following is the procedure for specifying the settings using NetSpot Device Installer.
5 Right-click the selected device ➞ click [Initial Settings] on the popup menu. 6 In the [Initial Settings] dialog box, specify the following items ➞ click [Next]. Specifying the Network Settings 2 7 [Subnet]: If the computer on which NetSpot Device Installer runs is connected to more than one network, select the subnet that the desired device belongs to. [Product Type]: Select the product name of your machine. If the product name of your printer is not displayed, select [imageCLASS MF5770].
[Subnet Mask]: Enter the subnet mask used for the TCP/IP network. [Broadcast Address]: Enter the broadcast address used for the TCP/IP network. NOTE • The settings for [IP Address], [Gateway Address], [Subnet Mask], and [Broadcast Address] cannot be entered if [DHCP] is selected from [IP Address Settings with]. • If a DHCP server cannot be used, select [Manual Setting] from [IP Address Settings with]. Confirm the settings you specified ➞ click [OK].
Protocol Settings You can specify the machine’s protocol settings on the computer by using any of the following software. Specify the settings using the easiest method. •A 2 web browser (Remote UI) Specifying the Network Settings • NetSpot Console (via a web browser) IMPORTANT • If you want to use NetSpot Console or the Remote UI, a web browser is required. • To use NetSpot Console, a computer on the network must have NetSpot Console installed. Install NetSpot Console in one computer on the network.
2 2 Specifying the Network Settings IMPORTANT • For your web browser, use Internet Explorer 5.01 SP1 or later, or Netscape Navigator 6.0 or later. • If you are using a connection via a proxy server, use the following settings. (The settings differ depending on the network environment.) - When configuring your web browser to use the proxy server, add the IP address of the machine to Exception (the address not using the proxy server). • Set up the web browser to accept cookies.
3 Under [Device Manager] in the left column of the screen ➞ click [Network]. Specifying the Network Settings 2 The [Network] page is displayed. 4 Click [Change] at the right of [TCP/IP]. The [Change TCP/IP Protocol Settings] page is displayed.
5 Select [Obtain an IP Address Automatically], and specify the setting method for the machine IP address. To use [Use DHCP], [Use BOOTP], and [Use RARP] for the IP address setting, select [On]. If selecting [Off] for [Use DHCP], [Use BOOTP], and [Use RARP], the machine does not check the protocols. If neither DHCP, BOOTP, nor RARP can be used, the IP address specified in [IP Address] is allocated.
9 Click [OK]. The settings become valid after you restart the machine. The protocol settings are complete.
Setting Up a Computer for Printing After you have completed the protocol settings of the machine, you are ready to set up each of the computers for printing. ■ Installing the Printer Driver and Specifying the Printer Destination Setting To print from a computer, you must install a printer driver and specify a setting for the printer destination. The printer destination setting differs depending on the print protocol used for printing.
Printer Connection Method (LPD/Raw) Windows 98/Me 1 Specifying the Network Settings 2 Press [Menu]. 2 Press [ (-)] or [ (+)] to select ➞ press [Set]. 3 Press [ (-)] or [ (+)] to select ➞ press [Set]. 4 Press [ (-)] or [ (+)] to select ➞ press [Set]. 5 Press [ (-)] or [ (+)] to select ➞ press [Set]. 6 7 Specify the LPD port number (default: 515) using the numeric keys ➞ press [Set]. Install the printer driver. (See the Software Guide.
Windows 2000/XP/Server 2003 Press [Menu]. 2 Press [ (-)] or [ (+)] to select ➞ press [Set]. 3 Press [ (-)] or [ (+)] to select ➞ press [Set]. 4 2 Press [ (-)] or [ (+)] to select or . ● If you do the LPR protocol printing: ❑ Select ➞ press [Set]. ❑ Press [ (-)] or [ (+)] to select ➞ press [Set]. ❑ Specify the LPD port number (default: 515) using the numeric keys ➞ press [Set].
6 If you are using LPD, change the port configuration information. ❑ Click the [Ports] tab to display the [Ports] sheet. ❑ Click [Configure Port]. Specifying the Network Settings 2 ❑ Select [LPR] under [Protocol], enter “lp” in [Queue Name] under [LPR Settings] ➞ click [OK]. NOTE If you are using Raw, this step is not required as the default protocol setting is . 7 Click [OK] to enable the settings. The printer destination settings are complete.
Print Server Settings If Windows 2000/XP/Server 2003 is on your network, the following procedure enables you to set up a print server for more efficient management of network printers. Once a print server is set up, print jobs can be managed by the print server. Also, by setting up an alternate driver for the print server, printer drivers can be installed in each computer via the network. In the Printer Driver Properties dialog box, display the [Sharing] sheet.
When the alternate driver is installed, additional windows will open for entering the location of the file containing the printer driver. Follow the instructions in these windows. NOTE To install the printer driver on another computer, use the [Add Printer Wizard] window for selecting the printer destination ➞ select [A network printer, or a printer attached to another computer] (Windows 2000: [Network printer]) ➞ select the shared printer for the computer selected in the print server.
Printer Management The machine enables you to use any of the following software to check the status and to specify the settings on your computer. web browser (Remote UI) • NetSpot Device Installer (Canon utility software included in the User Software CD) • NetSpot Console (via a web browser) NOTE The utility software of the NetSpot Console is not included in the User Software CD. To use the NetSpot Console, please download it from the Canon website.
Printer Management Using NetSpot Console NetSpot Console is utility software capable of managing devices connected to a network. This software enables network users to set or view various types of information about network devices using a web browser, such as list or map display of devices, detailed protocol settings, display and notification of device status, and job manipulations. For instructions on how to use NetSpot Console, see the online help for NetSpot Console.
Additional Protocol Settings This section describes two additional protocols supported for this machine: HTTP (HyperText Transfer Protocol) and SNMP (Simple Network Management Protocol). The HTTP allows you to communicate between your computer and the machine via a web interface (i.e., Remote UI). Before you use the Remote UI, follow the procedure below to activate HTTP on the machine from the menu. 1 Press [Menu]. 2 Press [ (-)] or [ (+)] to select ➞ press [Set].
SNMP The SNMP helps you monitor the state of the machine and collects its information. The following two items can be set: ■ COMMUNITY NAME Sets the SNMP community name. You can specify up to two community names. ■ SNMP WRITABLE 2 Specifying the Network Settings Allows the PCs on the network to access the machine and modify its settings if this item is activated. You can specify this setting for each community separately. 1 2 Press [ (-)] or [ (+)] to select ➞ press [Set].
10 Press [ (-)] or [ (+)] to select or ➞ press [Set]. 11 Press [Stop/Reset] to return to the standby display.
3 Appendix CHAPTER This chapter describes how to resolve printing problems, network setting items and software for doing so, the glossary, and the index. Troubleshooting This section describes how to resolve basic printing problems. NOTE If you cannot resolve your technical problem by referring to the information in this section, contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday and 10:00 A.
Cause 3 The computer that is printing is not properly set up. Remedy Check the following: • Confirm that the proper printer driver is installed. Check if you are printing from Windows 98/Me, each computer must have a printer driver installed. For instructions on installing printer drivers, see the Software Guide. • Confirm that the correct printer is set as the output destination for the computer that is printing. Check the output destination for the Printer in the Control Panel or Print Manager.
Network Setting Items Network Setting Items Using the Operation Panel You can change the settings of the machine with the operation panel of the machine. The setting items you can change are shown below. ■ NETWORK SETTINGS Default Setting Setting Description Appendix Item 3 IP ADDRESS AUTO. ON/OFF (DHCP/BOOTP/RARP, ON/OFF) ON IP ADDRESS IP address 0.0.0.0 SUBNET MASK Subnet Mask 0.0.0.0 DEFAULT GATEWAY Default Gateway address 0.0.0.0 SNMP SETTINGS SNMP settings (ON/OFF), Port No.
Network Setting Items Using NetSpot Console, NetSpot Device Installer, or a Web Browser (Remote UI) You can change the settings of the machine with NetSpot Console, NetSpot Device Installer, or a web browser (Remote UI). The setting items you can change are shown below.
■ TCP/IP Settings Setting Description Default Setting Use DHCP Whether DHCP is used in setting the IP address (On) Use BOOTP Whether BOOTP is used in setting the IP address (Off) Use RARP Whether RARP is used in setting the IP address (Off) IP address IP address of the machine 0.0.0.0 Subnet Mask Subnet Mask 0.0.0.0 Gateway Address Gateway Address 0.0.0.
Available Software for Network Settings You can specify the network settings of the machine using the following software: =Available =Unavailable NetSpot Console Item Appendix 3 NetSpot Device Installer Web Browser (Remote UI) ARP/PING Commands The Machine Operation Panel TCP/IP Preparation for Protocol Settings (See p.2-4.) TCP/IP Protocol Settings (See p.2-10.) *: The mark 3-6 * * indicates that only some of the items can be set. (See "Network Setting Items," on p. 3-3.
Glossary BOOTP BOOTstrap Protocol. A protocol that enables a client machine to automatically obtain network setup information from a server over a TCP/IP network. BOOTP enables a client to automatically locate such information as the host name, domain name, and IP address, so that it is not necessary to create these items manually. Buffer size Cookie A file left on a user’s computer when the user visits a web site. A cookie allows the web site to recognize the user on subsequent visits.
HP-GL/2 A graphics language that allows computer applications to draw graphic images using printers. Images in HP-GL/2 are represented as vector graphics. Vector objects describe an image in terms of geometric shapes, such as lines and polygons, and fills. HP-GL/2 is supported by your Canon machine. HTTP HyperText Transfer Protocol. The client-server TCP/IP protocol used on the World Wide Web for the transfer of HTML (HyperText Markup Language) documents across the Internet.
RARP Reverse Address Resolution Protocol. A protocol that associates a network adapter address (MAC address) with an Internet Protocol (IP) address. Raster Raster graphics describes an image as a pattern of dots, compared to vector graphics which represents an image as a geometrical formula. Each row of color dots in the mosaic of color dots constitutes one raster graphic.
Switching hub A network connection box to which a number of computers can be connected. The switching hub forwards a data packet from the network to the appropriate computer according to the packet’s address. Conventional hubs simply send every packet to every connected computer. Since a switching hub forwards packets only to their intended recipients, it provides greater efficiency. TCP/IP Acronym for Transmission Control Protocol/Internet Protocol.
Index A G Administrator Mode, 2-11 ARP Table, 2-6 ARP/PING Commands, 2-3, 2-6, 3-6 Available Software for Network Settings, 3-6 Gateway Address, 2-7, 2-8, 2-13, 3-7 General Settings, 3-4 3 B Appendix H HP-GL/2, 3-8 HTTP, 3-8 BOOTP, 2-3, 2-13, 3-1, 3-7 Buffer size, 3-7 I C Change TCP/IP Protocol Settings page, 2-12 Command prompt, 2-6 Cookies, 2-11, 3-7 Internet Protocol (IP), 3-8 IP Address, 2-3, 2-6, 2-8, 2-13, 3-1, 3-3, 3-8 IP Address Auto, 3-3 L D Daemon, 2-13, 3-7 Default Gateway, 3-3 DHCP, 2
Appendix 3 N T NetSpot Console, 2-1, 3-4, 3-6 Network Setting Items, 3-3 NETWORK SETTINGS, 3-3 TCP/IP, 3-6, 3-10 Network, 2-1, 3-1 Settings, 3-5 O U Operation Panel, 2-4, 3-3 URL, 2-10, 3-10 P V Ping, 2-7 Preparation for Protocol Settings, 2-3 Print Server Settings, 2-19 Printer Connection Method, 2-16 Printer Management Web Browser (Remote UI), 2-21 Protocol, 3-8 Protocol Settings, 2-10 Proxy server, 2-11, 3-8 Vector Graphics, 3-10 R RARP, 2-3, 2-13, 3-1, 3-9 Raster, 3-9 Raw, 2-2, 2-15, 2-16,
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