Instructions Please read this manual before operating this scanner.
Connecting the Scanner to a Computer Connect the CR-190i to a computer as follows. Make sure to install the software before connecting the scanner to a computer. • If you connect the computer and turn ON the CR-190i before installing the software, the following wizard screen appears. If this happens, click [Cancel], turn OFF the CR-190i, and then install the software. The following wizard screen is an example in Windows Vista. When a similar wizard screen appears in Windows XP/7, click [Cancel].
READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and CANON ELECTRONICS INC. (“Canon”). BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
FCC REGULATIONS (For 120V model) International ENERGY STAR® Office Equipment Program Check Reader, Model M111021 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trademarks • Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of CANON ELECTRONICS INC. • Microsoft, Windows, Windows Vista, and Windows 7 are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
INTRODUCTION Thank you for purchasing the Canon Check Reader CR-190i. Please read this manual thoroughly before using the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. Manuals for the CR-190i The following manuals are provided with the CR-190i. Be sure to read these manuals thoroughly before using the scanner. (The Installation Guide and the Operation & Maintenance Guide are extracted from the Instructions.
Table of Contents Connecting the Scanner to a Computer............................................... 2 INTRODUCTION ................................................................................. 6 Manuals for the CR-190i .......................................................... 6 Symbols Used in This Manual.................................................. 6 Important Safety Instructions ............................................................... 9 Handling .........................................
Maintenance ................................................................................ 51 Replacing the Ink Cartridge.................................................... 51 Replacing the Ink Disposal Tank............................................ 52 Replacing the Rollers ............................................................. 53 Adjusting the Separation Roller Gap...................................... 57 Specifications ...........................................................................
Important Safety Instructions Handling WARNING ■ Never install and operate the scanner near flammable substances, such as alcohol, paint thinner, benzene, or any other type of volatile solution. ■ Never damage or modify the power cord, and never place heavy objects on the power cord. ■ Always make sure that your hands are dry when you are handling the power cord or power plug. Never grasp the power plug when your hands are wet. ■ Never plug the scanner into a multiplug power strip.
Installation Location 5" (125 mm) 18.3" (466 mm) 3.9" (100 mm) 14" (356 mm) ■ Keep the area around the power outlet clear of all obstacles so you can disconnect the power cord easily at all times. ■ Never spill water or volatile solutions (alcohol, benzene, paint thinner) into the scanner. Doing so may cause a fire or electrical shock. ■ When the scanner is not being used for a long period of time, disconnect the power cord from the power outlet.
• Places subject to rapid changes in temperature or humidity Condensation occurring inside the scanner may impair image quality. Place the scanner in a room that is within the following range: Room temperature: 50°F to 90.5°F (10°C to 32.5°C) Relative humidity: 20% to 80% RH Use the recommended operating environment for the ink cartridge when using the imprinter.
Introduction to the CR-190i This chapter describes the features of the CR-190i scanner, what comes packaged in the box, and the names and functions of parts on the scanner. Features of the CR-190i The Canon Check Reader CR-190i is a scanner with magnetic heads that can read checks and other documents that are printed with MICR (Magnetic Ink Character Recognition) compatible fonts, and is capable of OCR (Optical Character Recognition).
Ultrasonic Double Feed Detection and Double Feed Detect OFF Button (Scanning Utility for CR-190i) The scanner detects double-fed documents using ultrasonic, and can turn OFF the function with the Function Button. Drop-Out Color Packaging: What Is in the Box? Make sure that you have everything shown below. Check every item you have removed from the box. If any items are missing, contact your local authorized Canon dealer. This function enables drop-out scanning of a specific color in the document.
Part Names This section describes the names and functions of each part. Before you connect the CR-190i, familiarize yourself with its parts and their functions. Front View Operation Buttons JOG: Uses vibration to align the documents. (Jogger) Function (F): You can assign this button to any function from an application. When using the accompanying Scanning Utility for CR-190i, switches the double feed detection ON/OFF. START: Starts scanning operations.
Scanner Unit This unit scans the documents. Back Maintenance Cover Open this cover to clear paper jams or to clean the scanner. Eject Pocket Documents are separated with flappers into three pockets. (See p. 36) Top Cover Eject Stopper Pull out the Eject Stopper to prevent documents from falling off the output tray. Adjustment Dial Cover Adjustment Dial Adjust the Separation Roller gap if feeding errors occur too frequently. (See “Adjusting the Separation Roller Gap,” on p. 57.
Rear View Exterior Dimensions Ink Disposal Tank Pocket Units: inches (units in parenthesis are millimeters) 22.9" (581 mm) (with the eject stopper open) 18.7" (476 mm) Connector Air Vent 10.7" (272 mm) Power Cord Connector Connect the power cord provided with the scanner to this connector. CAUTION To avoid overheating and causing a fire, never block the air vents on the back of the scanner. 16 8.4" (213.5 mm) 5.4" (137 mm) USB Connector Connect a Hi-Speed USB 2.0 compatible cable.
Preparation Before Use This chapter describes how to prepare the scanner to scan documents. Setting Up the Scanner Perform the following steps to set up the CR-190i. Refer to the section for each step for details about that step. A B Check your operating environment. (See “Checking Your Operating Environment,” on p. 18.
Checking Your Operating Environment The following computer system requirements are recommended for using the CR-190i. Operating Systems: • • • • Microsoft Windows XP (32bit) SP3 or later Microsoft Windows XP (64bit) SP2 or later Microsoft Windows Vista (32/64bit) SP1 or later Microsoft Windows 7 (32/64bit) Specifications: • CPU: Intel Core2 Duo 3.0 GHz or faster • Memory: 1 GB or more • USB 2.0 interface Interface Cable • Use the cable provided or a Hi-Speed USB 2.
Installing the Software The following software applications are provided on the setup disc that is packaged with the scanner. Make sure to open and read the Readme.txt file on the setup disc before installing the software. Scanning Utility A Turn ON your computer, and log on to Windows. IMPORTANT Be sure to log on as the Administrator. B Insert the setup disc into the CD-ROM drive. C Click [Start], and then click [All Programs]. This manual assumes that “D” is assigned to your CD-ROM drive.
D Click [Accessories], and then click [Run]. Connecting the Scanner to a Computer The only way to connect the scanner to your computer is with a USB cable. CAUTION • Do not turn OFF the scanner or remove the interface cable when an application is running. • Turn OFF the computer and the scanner before changing the cable. USB Connections E Enter “D:\SU190i\setup.exe” in the [Open] fields, and then click [OK]. Connect the scanner and the computer with the cable provided or a Hi-Speed USB 2.0 cable.
Connecting the Power Cord Connect the power cord. Make sure to use only the power cord provided with the scanner. Turning ON and OFF the Power Follow the procedures below to turn the scanner power ON and OFF. Turning ON the Power A To turn ON the scanner, press the Power Switch to the “ position. ” WARNING When connecting the power cord, follow these precautions. Failure to do so may cause a fire or electrical shock. • Never grasp the power plug when your hands are wet.
B C Turn ON your computer. Turning OFF the Power Windows recognizes the CR-190i as new hardware, and installation starts automatically. A B Turn OFF your computer. To turn OFF the scanner, press the Power Switch to the “ position. (Windows Vista) NOTE The CR-190i will be registered as “CANON CR-190i USB” in the Imaging Device directory. CAUTION • Wait at least 10 seconds before turning the scanner back ON.
Preparing the Ink Cartridge A Remove the Top Cover. This section describes how to prepare the ink cartridge so that you can use the imprinter to print text or a bitmap on scanned documents. About the Ink Cartridge The ink cartridge is not included with the scanner. Purchase an ink cartridge separately, as shown below. Compatible ink cartridges: Canon ink cartridge PG-50 Black (0616B002) or PG-40 Black (0615B002) IMPORTANT These ink cartridges are available for 5 years after production has stopped.
C Place the ink cartridge shown in the diagram below. IMPORTANT Make sure that the ink cartridge is securely in place. E Squeeze the Print Position Adjustment Lever and move it to adjust the print position. Top: 1.92" (48.8 mm) from the bottom edge of the document Bottom: 1.17" (29.6 mm) from the bottom edge of the document CAUTION Do not touch the electrical contact on the carriage. Doing so may cause a malfunction. NOTE Do not use more than one cartridge by rotation.
Software This chapter describes how to use the Scanning Utility and the Ranger. B Click [Scanning Utility for CR-190i]. C Start the Scanning Utility. How to Use the Software This section describes how to start up the Scanning Utility so that you can use the scanner. Read the Help files for the Scanning Utility for information on how to use it. How to Use the Scanning Utility This section describes the procedure for using the Scanning Utility.
NOTE E Set the scan conditions and click [OK]. The basic operation of the Scanning Utility is noted in the Scanning Utility help file. On the [Help] menu, click [Help] to view the explanation. D Select [Scanner Setting] from the [File] menu. NOTE For information about the settings for the scan conditions, click [Help] on the Settings dialog box to open the Help file. The Settings dialog box appears.
F Select the scanning method from the [File] menu and start scanning. How to Use the Ranger About the Ranger Silver Bullet Technology’s Ranger™ Transport API software, allowing it to be easily integrated into existing systems or be mixed and matched with a wide range of leading check processing software. Installing the Ranger Follow the instructions below to install the Ranger. A Turn ON your computer, and start Windows. IMPORTANT Be sure to log on as the administrator.
C Click [Start], and then click [All Programs]. The procedure in Windows XP/7 is different from the ones described in this manual. Refer to the Windows XP/7 “Help and Support Center” to select [Run]. E Enter “D:\Ranger\setup.exe” in the [Open] field, and then click [OK]. Installation starts. D Click [Accessories], and then click [Run]. F Follow the instructions on the screen to complete the installation.
Uninstalling the Software B Double-click the [Programs and Features] icon. This section describes how to uninstall the Scanning Utility and the Ranger. IMPORTANT • Be sure to log on as the Administrator. • The procedure in Windows XP/7 is different from the ones described in this manual. Refer to the Windows XP/7 “Help and Support Center” to uninstall the software. A Click [Start], and then click [Control Panel]. The [Programs and Features] dialog box appears.
IMPORTANT • If you uninstall the “Scanning Utility for CR-190i” you also need to uninstall the “Canon Driver for CR-190i.” • If you uninstall the Ranger, select the “Ranger for CR-190i.” D The [Confirm File Deletion] dialog box appears. If you selected “Canon Driver for CR-190i,” the above dialog box appears. E Click [Yes], and the uninstaller starts. Follow the instructions on the screen to finish uninstalling the software.
Document Feeding and Scanning This chapter describes precautions regarding documents that can be handled on this scanner and scanning operations. Documents This section describes the types of documents that can be used and how to place them. CAUTION Treat the documents carefully. The paper edges may cut your fingers. Document The CR-190i can feed a wide variety of document sizes. The ranges of height and length for a document are: Height : 2.7" to 4.3" (68 to 108 mm) Length : 4.7" to 9.
Envelope Wrinkled or creased paper Carbon backed paper Curled paper Coated paper or fax recording paper Torn paper Extremely thin paper Paper with clips or staples Paper with binding holes NOTE • Note that mixing documents of different thickness may cause a malfunction during feeding. • Curled, wrinkled, or folded documents may cause an error. If this happens, straighten out the curls, or reduce the number of documents loaded. 32 You can also scan the envelope.
Using Ultrasonic Double Feed Detection The double feed detection function that the scanner is equipped with uses the penetration of ultrasonic waves to detect when two or more documents are fed at the same time. If false detections happen too often, disable the double feed detection function. NOTE When Using the Accompanying Scanning Utility for CR-190i: You can disable the double feed detection function to push the Function Button. When the function is disabled, the light of the Function Button is off.
Placing Documents Note the following points when placing documents on the scanner. • Place the front of the document toward you. • Do not exceed the Load Limit Mark when placing documents in the document tray. This may cause feeding errors or paper jams. • Additional documents can be placed while the machine is scanning. Load Limit Mark IMPORTANT • A maximum of 250 documents can be loaded at one time. • Move the stopper to the edge of the document in the document tray in accordance with the document.
Document Feeding and Scanning This section describes how to load and scan documents. Scan Procedure A B CAUTION • Avoid wearing loose fitting clothing, dangling jewelry, long ties, or long hair that could become entangled with moving parts, especially the rollers that feed paper through the scanner. If such objects become entangled, immediately disconnect the power plug from the power outlet. • Check the paper stack and remove all clips, staples, pins, or any other type of metal or plastic fastener.
IMPORTANT • If you press the JOG Button when a batch of documents of various sizes are loaded, the alignment will be incomplete, and the documents will not be scanned in the order loaded. If you are scanning documents of various sizes, align the leading edges of all the documents with the entry point of feeding. • The jogger mechanism is not available for documents of less than 5.9" (150 mm) in length. NOTE • The jogger does not work when the shutter is open.
• When Using the Accompanying Scanning Utility for CR-190i: Scanning is suspended and a message is displayed when the Eject Pocket becomes full of documents. Scanning resumes when the documents are removed from the Eject Pocket (Eject Pocket full detection).
Troubleshooting This chapter describes the problems that might occur in the CR-190i, and how to remedy them. When the Scanner Is Not Recognized Clearing Paper Jams If paper has jammed, open the Maintenance Cover and remove the jammed paper. The following causes and remedies describe why your computer may not recognize the scanner. Cause The Scanning Utility is not installed. Remedy Install the Scanning Utility before connecting the scanner to the computer. (See “Setting Up the Scanner,” on p. 17.
B Press and hold the START Button. The jammed document is ejected into the Eject Pocket. If the above procedure does not clear the paper jam, perform the following to remove the jammed document. C Pull the Open Button, and pull the Front Maintenance Cover open to the right and left. D E F Press the Open Button, and push the Back Maintenance Cover open to the back. Remove the paper that has jammed. Close the Back Maintenance Cover.
G 40 Close the Front Maintenance Cover in the order shown in the diagram below.
Feeding Trouble If the document is not fed properly or the detection functions do not work properly, remedy the problem by checking the following conditions. Condition A paper jam has occurred. Cause and Remedy • Check to make sure that the size and thickness of the document are within the supported range of the scanner, and if the quality of the paper is appropriate. For cautions on handling documents, see “Documents,” on p. 31. • Documents with rough surfaces may cause a paper feed error to occur.
When the Scanned Image Is Not Normal If there is a problem with the scanned image (the image is not sharp or stripes appear), one of the following conditions may be a probable cause. Check the following conditions, and take the appropriate action. The scanning glass or rollers are dirty. If the scanning glass or rollers are dirty, the dirt will appear on the scanned image. Clean the scanning glass and rollers. For details, see “Cleaning the Scanning Glass and Rollers,” on p. 45.
Maintenance This chapter describes how to clean and maintain the scanner. Daily Cleaning To ensure high-quality image scanning, regularly clean your CR-190i as described below. Cleaning the Feed Path If dirt appears on scanned documents, clean the feed path. Clean the feed path regularly. A Pull the Open Button, and pull the Front Maintenance Cover open to the right and left. CAUTION • Before you clean the scanner, turn OFF the scanner and computer, and disconnect the power cord from the power outlet.
B C Press the Open Button, and push the Back Maintenance Cover open to the back. Wipe the feed path with a firmly wrung cloth, moistened slightly with water or mild detergent. Then, wipe off with a clean, dry cloth. Feed Path 44 D E Close the Back Maintenance Cover. Close the Front Maintenance Cover in the order shown in the diagram below.
Cleaning the Scanning Glass and Rollers If stripes appear on scanned images or if dirt appears on scanned documents, clean the scanning glass and rollers. Clean the scanning glass and rollers regularly. A C Remove the Top Cover. D B Press the Open Button, and push the Back Maintenance Cover open to the back. Remove the Roller Cover. Pull the Open Button, and pull the Front Maintenance Cover open to the right and left.
E Spin the rollers while wiping them clean with a firmly wrung cloth dampened with water or a mild detergent. F There are 26 roller positions, as shown in the diagram below. Use cotton swabs that are commercially available to clean the entire scanning glass. Scanning Glass ԫ Ԫ ԩ ԧ Ԩ Ԥ ԥ Ԧ ԣ Ԙ Ԛ ԙ ԟ Ԡ ԡ Ԣ ԛ Ԝ ԝ Ԟ NOTE • Use cotton swabs to clean the rollers in locations that are too narrow for your fingers. • Roller in position c is turned by the roller in position a.
H I Close the Front Maintenance Cover in the order shown in the diagram below. J Carefully replace the Top Cover. IMPORTANT Replace the Roller Cover. If paper jams and double feeds (two papers being fed at the same time) still occur after cleaning the rollers, the rollers may be worn. The rollers need to be changed. Some rollers are replaceable. (See “Replacing the Rollers,” on p. 53.
Cleaning the Magnetic Heads If the magnetic heads are dirty, then MICR characters cannot be scanned correctly. Periodically, clean the magnetic heads with a commercially available audio head cleaner. A B Use a commercially available audio head cleaner to clean the magnetic heads. The magnetic heads are located in the positions shown in the diagram below. Pull the Open Button, and pull the Front Maintenance Cover open to the right and left.
Cleaning the Ink Jet Nozzles Ink that collects around the ink jet nozzles may stain your documents or cause the text or bitmap to appears as scratched. Clean the area around the ink jet nozzles periodically. Cleaning the ink jet nozzles is also efficient action when the printed text or bitmap becomes faint. A Remove the Top Cover. B Remove the ink cartridge. C Use the Built-in Nozzle Cleaning Pad to remove the ink from around the ink jet nozzles.
Cleaning with the Cleaning Cards (U.S.A. Only) If a black stripe appears on the back-side of scanned images or if dirt appears on the paper documents upon scanning or for preventative measures, we recommend that you clean your Canon CR-Series scanner as needed with a cleaning card. Using a cleaning card will minimize the frequent cleaning as instructed in this manual. NOTE If the scanner turned ON properly, the power LED continues to flash. D E Pull the Eject Stopper.
Maintenance B Squeeze the Print Position Adjustment Lever, and lift it up to the top position. Make the following adjustments to maintain scanning quality. Replacing the Ink Cartridge The ink cartridge needs to be replaced if the printed text becomes scratchy or faint even if you have cleaned the ink jet nozzle. Replace the ink cartridge according to the following procedure below. IMPORTANT • The ink disposal tank must be replaced when the ink cartridge is replaced.
E Carefully replace the Top Cover. Replacing the Ink Disposal Tank When the following conditions appear, you have to replace the ink disposal tank according to the following procedure. • When the ink cartridge is replaced. • When clumpy ink appears on the ink disposal tank as shown below. A Open the Ink Disposal Tank Pocket. B Remove the ink disposal tank. Ink Disposal Tank The replacement ink disposal tank is not included with the scanner. Purchase an ink disposal tank, as shown below.
NOTE • Be careful not to get dirty with ink. • When you discard the ink disposal tank, put it in the plastic bag in the box of the ink disposal tank. C Attach the ink disposal tank. Replacing the Rollers When rollers are worn, paper jams and double feeds tend to occur. You can replace the rollers (Pickup Roller, Feed Roller, and Separation Roller) according to the following procedure. The exchange roller kit is not included with the scanner. Purchase an exchange roller kit separately, as shown below.
C Open the Feed Supporter to the left. NOTE If the Separation Roller is not removed easily because of the fixing lever position, turn the Pickup Roller in anticlockwise direction by hand. Feed Supporter D E Pinch the Separation Roller at the rim and the fixing lever, and then remove it with pressing the Separation OFF Mode Button. Fixing Lever 54 Pinch the Feed Roller at the rim and the fixing lever, and then remove it.
F Pinch the Pickup Roller at the rim and the fixing lever, and then remove it. H Attach the Feed Roller. Align the notch on the roller axis with the hole on the roller. Fixing Lever NOTE If the Pickup Roller is not removed easily because of the fixing lever position, turn the Pickup Roller by hand. G I Attach the Separation Roller with pushing the Separation OFF Mode Button. Align the notch on the roller axis with the hole on the roller. Attach the Pickup Roller.
J Close the Feed Supporter to the right. K Replace the Roller Cover. 56 L Carefully replace the Top Cover.
Adjusting the Separation Roller Gap If double feed should occur too often, adjust the Separation Roller gap according to the following procedure. A Slide the Adjustment Dial Cover to the left. 8 9 Adjustment Dial Turn the dial to the left to widen the gap, and turn it to the right to narrow the gap. B Adjust the Adjustment Dial. C Slide the Adjustment Dial Cover to the right. Turn the Adjustment Dial to the right 3 clicks.
Specifications Scanner Specifications Type Desktop sheet feed Document size Height: 2.7" to 4.3" (68 to 108 mm) Length: 4.7" to 9.6" (120 to 245 mm) Thickness: 0.003" to 0.008" (0.08 to 0.
Index A F Adjusting the Print Position .............................................. 23 Adjustment Dial.......................................................... 15, 57 Adjustment Dial Cover ..................................................... 15 Air Vent ............................................................................ 16 Amount loaded................................................................. 34 B Features of the CR-190i ...................................................
O T Operating Environment .................................................... 18 Operation Buttons ............................................................ 14 Top Cover......................................................................... 15 Troubleshooting................................................................38 Turning OFF the Power .................................................... 22 Turning ON the Power......................................................21 P Power Cord .........
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON SINGAPORE PTE. LTD.