Operation & Maintenance Guide ♦ Please read this manual before operating this scanner.
■ FCC REGULATIONS (For 120V model) ■ European Union (and EEA) only. Check Reader, Model M111021 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
■ Disclaimers The information in this document is subject to change without notice. CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC.
INTRODUCTION Thank you for purchasing the Canon Check Reader CR-190i. Please read this manual thoroughly before using the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Manuals for the CR-190i WARNING The following manuals are provided with the CR-190i.
Table of Contents INTRODUCTION ................................................................... 3 Manuals for the CR-190i ............................................................. 3 Symbols Used in This Manual..................................................... 3 Document Feeding and Scanning...................................... 5 Documents .................................................................................. Document....................................................................
Document Feeding and Scanning • Scanning documents with a rough surface may not feed easily, and may cause friction between the documents, resulting in a feeding error. If this happens, feed the documents one by one. • To avoid paper jams, damage to documents, and a scanner malfunction, do not feed the following types of paper into the scanner. If you want to scan these types of paper, first make a copy, and then scan the copy.
Envelope • Additional documents can be placed while the machine is scanning. You can also scan the envelope. When using separation OFF mode, you can scan an envelope with thickness up to 0.02" (0.5 mm) or weight up to 111 lb bond (413 g/m2). NOTE • Disable the double feed detection function. (See “Using Ultrasonic Double Feed Detection,” on p. 33 in Instructions.) • If the envelope is not the first document in the batch, it may cause a feeding error or a paper jam.
3 Document Feeding and Scanning If the documents are not aligned, press the JOG Button. The jogger mechanism can be used to align documents. This section describes how to load and scan documents. CAUTION • Avoid wearing loose fitting clothing, dangling jewelry, long ties, or long hair that could become entangled with moving parts, especially the rollers that feed paper through the scanner. If such objects become entangled, immediately disconnect the power plug from the power outlet.
5 • When printing with the imprinter, ink may get on the leading edge of the document because the documents are ejected onto the printed surface. Instruct scanning to start from the software application. NOTE • When Using the Accompanying Scanning Utility for CR-190i: There are three scanning methods as follows. Follow the each instruction. Scan 1 page Click [Scan Page] from the [File] menu. Scan Batch to File a Click [Scan Batch to File] from the [File] menu.
Troubleshooting This chapter describes the problems that might occur in the CR-190i, and how to remedy them. Clearing Paper Jams If paper has jammed, open the Maintenance Cover and remove the jammed paper. When the Scanner Is Not Recognized The following causes and remedies describe why your computer may not recognize the scanner. Cause Remedy Cause Remedy Cause Remedy Cause Remedy Cause Remedy CAUTION • Be careful when you clear a paper jam. You may be injured unexpectedly.
2 4 Press and hold the START Button. The jammed document is ejected into the Eject Pocket. If the above procedure does not clear the paper jam, perform the following to remove the jammed document. 3 5 6 Pull the Open Button, and pull the Front Maintenance Cover open to the right and left. 10 Press the Open Button, and push the Back Maintenance Cover open to the back. Remove the paper that has jammed. Close the Back Maintenance Cover.
7 Feeding Trouble Close the Front Maintenance Cover in the order shown in the diagram below. If the document is not fed properly or the detection functions do not work properly, remedy the problem by checking the following conditions. Condition Cause and Remedy Condition Cause and Remedy 11 A paper jam has occurred. • Check to make sure that the size and thickness of the document are within the supported range of the scanner, and if the quality of the paper is appropriate.
Condition Cause and Remedy Other Causes Condition Cause and Remedy Other Causes Condition Cause and Remedy MICR characters are not recognized correctly. • The scanner cannot correctly read MICR characters if the magnetic heads are dirty. Clean the MICR magnetic heads. (See “Cleaning the Magnetic Heads” on p. 18.) • If MICR characters cannot be recognized correctly after cleaning the heads, the MICR heads may be worn.
Maintenance Cleaning the Feed Path This chapter describes how to clean and maintain the scanner. If dirt appears on scanned documents, clean the feed path. Clean the feed path regularly. Daily Cleaning 1 To ensure high-quality image scanning, regularly clean your CR-190i as described below. Pull the Open Button, and pull the Front Maintenance Cover open to the right and left.
3 5 Wipe the feed path with a firmly wrung cloth, moistened slightly with water or mild detergent. Then, wipe off with a clean, dry cloth. Feed Path 4 Close the Back Maintenance Cover. 14 Close the Front Maintenance Cover in the order shown in the diagram below.
Cleaning the Scanning Glass and Rollers 3 If stripes appear on scanned images or if dirt appears on scanned documents, clean the scanning glass and rollers. Clean the scanning glass and rollers regularly. 1 Remove the Top Cover. 4 2 Press the Open Button, and push the Back Maintenance Cover open to the back. Pull the Open Button, and pull the Front Maintenance Cover open to the right and left.
5 6 Spin the rollers while wiping them clean with a firmly wrung cloth dampened with water or a mild detergent. There are 26 roller positions, as shown in the diagram below. Use cotton swabs that are commercially available to clean the entire scanning glass. Scanning Glass ԫ Ԫ ԩ ԧ Ԩ Ԥ ԥ Ԧ ԣ Ԙ Ԛ ԙ ԟ Ԡ ԡ Ԣ ԛ Ԝ 7 ԝ Ԟ NOTE • Use cotton swabs to clean the rollers in locations that are too narrow for your fingers.
8 10 Carefully replace the Top Cover. Close the Front Maintenance Cover in the order shown in the diagram below. IMPORTANT 9 If paper jams and double feeds (two papers being fed at the same time) still occur after cleaning the rollers, the rollers may be worn. The rollers need to be changed. Some rollers are replaceable. (See “Replacing the Rollers” on p. 24.) If the rollers are not replaceable, contact your local authorized Canon dealer or service representative to have the scanner serviced.
Cleaning the Magnetic Heads 3 If the magnetic heads are dirty, then MICR characters cannot be scanned correctly. Periodically, clean the magnetic heads with a commercially available audio head cleaner. 1 Pull the Open Button, and pull the Front Maintenance Cover open to the right and left. IMPORTANT If you notice paper dust in the feed path when you open the Maintenance Cover, clean it out with a cotton swab. 2 Use a commercially available audio head cleaner to clean the magnetic heads.
Cleaning the Ink Jet Nozzles 4 Ink that collects around the ink jet nozzles may stain your documents or cause the text or bitmap to appears as scratched. Clean the area around the ink jet nozzles periodically. Cleaning the ink jet nozzles is also efficient action when the printed text or bitmap becomes faint. 1 Remove the Top Cover. 2 Remove the ink cartridge. For more information, see “Replacing the Ink Cartridge” on p. 21. 5 For more information, see “Replacing the Ink Cartridge” on p. 21.
Cleaning with the Cleaning Cards (U.S.A. Only) 4 5 If a black stripe appears on the back-side of scanned images or if dirt appears on the paper documents upon scanning or for preventative measures, we recommend that you clean your Canon CR-Series scanner as needed with a cleaning card. Using a cleaning card will minimize the frequent cleaning as instructed in this manual. Pull the Eject Stopper. Place the cleaning card in the document tray.
2 Maintenance Make the following adjustments to maintain scanning quality. Squeeze the Print Position Adjustment Lever, and lift it up to the top position. Replacing the Ink Cartridge The ink cartridge needs to be replaced if the printed text becomes scratchy or faint even if you have cleaned the ink jet nozzle. The ink cartridge is not included with the scanner. Purchase an ink cartridge separately, as shown below.
4 6 Place the ink cartridge shown in the diagram below. CAUTION Top: 1.92" (48.8 mm) from the bottom edge of the document Bottom: 1.17" (29.6 mm) from the bottom edge of the document Do not touch the electrical contact on the carriage. Doing so may cause a malfunction. NOTE 7 Do not use more than one cartridge by rotation. If you do so, applications cannot check the ink level precisely. 5 Squeeze the Print Position Adjustment Lever and move it to adjust the print position.
Replacing the ink disposal tank 2 When the following conditions appear, you have to replace the ink disposal tank according to the following procedure. • When the ink cartridge is replaced. • When clumpy ink appears on the ink disposal tank as shown below. Remove the ink disposal tank. Ink Disposal Tank The replacement ink disposal tank is not included with the scanner. Purchase an ink disposal tank, as shown below. Compatible ink disposal tank: 4623B002 1 WARNING Open the Ink Disposal Tank Pocket.
4 Replacing the Rollers Close the Ink Disposal Tank Pocket. When rollers are worn, paper jams and double feeds tend to occur. You can replace the rollers (Pickup Roller, Feed Roller, and Separation Roller) according to the following procedure. The exchange roller kit is not included with the scanner. Purchase an exchange roller kit separately, as shown below. Compatible exchange roller kit: 4623B001 24 1 Remove the Top Cover. 2 Remove the Roller Cover.
3 4 Open the Feed Supporter to the left. Pinch the Separation Roller at the rim and the fixing lever, and then remove it with pressing the Separation OFF Mode Button. Fixing Lever Feed Supporter NOTE If the Separation Roller is not removed easily because of the fixing lever position, turn the Pickup Roller in anticlockwise direction by hand.
5 7 Pinch the Feed Roller at the rim and the fixing lever, and then remove it. Attach the Pickup Roller. Fixing Lever 6 8 Pinch the Pickup Roller at the rim and the fixing lever, and then remove it. Fixing Lever NOTE If the Pickup Roller is not removed easily because of the fixing lever position, turn the Pickup Roller by hand. 26 Attach the Feed Roller. Align the notch on the roller axis with the hole on the roller.
9 11 Replace the Roller Cover. Attach the Separation Roller with pushing the Separation OFF Mode Button. Align the notch on the roller axis with the hole on the roller. 12 Carefully replace the Top Cover. 10 Close the Feed Supporter to the right.
Adjusting the Separation Roller Gap If double feed should occur too often, adjust the Separation Roller gap according to the following procedure. 1 Slide the Adjustment Dial Cover to the left. Adjustment Dial Turn the dial to the left to widen the gap, and turn it to the right to narrow the gap. 2 Adjust the Adjustment Dial. Turn the Adjustment Dial to the right 3 clicks. If documents are not fed after the above operation, turn the Adjustment Dial back to the left 1 click.
Index A P Adjusting the Print Position.......................................................... 22 Adjustment Dial ........................................................................... 28 Amount loaded .............................................................................. 6 Print Position Adjustment Lever .................................................. 21 R Rollers ...................................................................................
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON SINGAPORE PTE. LTD.