Instructions Please read this manual before operating this scanner.
Connecting the Scanner to a Computer Connect the CR-50/80 to a computer as follows. Make sure to install the software before connecting the scanner to a computer. • If you connect the computer and turn ON the CR-50/80 before installing the software, the following wizard screen appears. If this happens, click [Cancel], turn OFF the CR-50/80, and then install the software. The following wizard screen is an example in Windows 7. When a similar wizard screen appears in Windows XP/Vista, click [Cancel].
READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and CANON ELECTRONICS INC. (“Canon”). BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
FCC REGULATIONS (For 120V model) International ENERGY STAR® Office Equipment Program Check Reader, Model M111101/M111102 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Trademarks • Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of CANON ELECTRONICS INC. • Microsoft, Windows, Windows XP, Windows Vista, and Windows 7 are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
INTRODUCTION Thank you for purchasing the Canon Check Reader CR-50/80. Please read this manual thoroughly before using the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. Manuals for the CR-50/80 The following manuals are provided with the CR-50/80. Be sure to read these manuals thoroughly before using the scanner. (The Installation Guide and the Operation & Maintenance Guide are extracted from the Instructions.
Table of Contents Connecting the Scanner to a Computer............................................... 2 INTRODUCTION ................................................................................. 6 Manuals for the CR-50/80 ........................................................ 6 Symbols Used in This Manual.................................................. 6 Important Safety Instructions ............................................................... 9 Handling ..........................................
Maintenance ...................................................................................... 45 Daily Cleaning .............................................................................. 45 Cleaning the Main Unit ........................................................... 45 Cleaning the Inside of the Scanner ........................................ 45 Cleaning the Scanning Glass and Rollers.............................. 45 Cleaning the Magnetic Heads ...............................................
Important Safety Instructions Handling WARNING ■ Never install and operate the scanner near flammable substances, such as alcohol, paint thinner, benzene, or any other type of volatile solution. ■ Never damage or modify the power cord, and never place heavy objects on the power cord. ■ Always make sure that your hands are dry when you are handling the power cord or power plug. Never grasp the power plug when your hands are wet. ■ Never plug the scanner into a multiplug power strip.
■ Keep the area around the power outlet clear of all obstacles so you can disconnect the power cord easily at all times. ■ Never spill water or volatile solutions (alcohol, benzene, paint thinner) into the scanner. Doing so may cause a fire or electrical shock. ■ When the scanner is not being used for a long period of time, disconnect the power cord from the power outlet.
Power Supply • Connect only to a power outlet of the rated voltage and power supply frequency (either 120V, 60 Hz or 220-240V, 50/60 Hz, depending on your region). • Make sure that the scanner is connected to an independent power outlet. Do not plug the scanner into an outlet shared with another device. If you use an extension cord, make sure that the extension cord is rated for the current requirements of the scanner.
Introduction to the CR-50/80 This chapter describes the features of the CR-50/80 scanner, what comes packaged in the box, and the names and functions of parts on the scanner. Features of the CR-50/80 Supports OCR (Optical Character Recognition) Character images, such as E13B, OCR-A, OCR-B, and check writer are recognized as characters by the OCR function. Easy to Maintain Maintenance Covers make handling paper jams and cleaning easy.
Packaging: What Is in the Box? Make sure that you have everything shown below. Check every item you have removed from the box. If any items are missing, contact your local authorized Canon dealer. Setup Disc Power Cord*1 CR-50/80 Marking Labels for Thickness Adjustment Dial AC Adapter Warranty Card*2 USB Cable User Registration Card*2 Installation Guide Operation & Maintenance Guide *1 The power cord varies, according to the country of purchase. *2 For the United States and Canada only.
Part Names This section describes the names and functions of each part. Before you connect the CR-50/80, familiarize yourself with its parts and their functions. Front View Document Feed Opening Imprinter Cover Document Eject Opening Maintenance Cover Open this cover to clear paper jams or clean the scanner. Eject Stopper Adjust to match the length of the document. (See “Placing Documents,” on p. 35.) Document Feed Tray Pull out to load documents. (See “Placing Documents,” on p. 35.
Ink Absorber Absorbs any ink that leaks out of the ink cartridge. Ink Cartridge The ink cartridge is not included, and must be purchased separately. (See “About the Ink Cartridge,” on p. 24.) Print Position Adjustment Lever Adjusts the print position. (See “Setting the Ink Cartridge and Adjusting the Print Position,” on p. 24.) Magnetic Head for MICR Reads MICR text printed in magnetic ink. (See “Cleaning the Magnetic Heads,” on p. 48.
Rear View Exterior Dimensions Units: millimeters (units in parenthesis are inches) Reading Unit (Access Hatch) Open to clear paper jams or clean the scanner. (See “Clearing Paper Jams,” on p. 40.) 140 mm (5.5") Connectors/ Power Switch CAUTION To avoid overheating and causing a fire, never block the air vents on the back of the scanner. Power Switch Turns the scanner power ON or OFF. (See “Turning ON and OFF the Power,” on p. 22.) 16 Power Connector Connect the included AC adapter plug.
Preparation Before Use This chapter describes how to prepare the scanner to scan documents. Setting Up the Scanner Perform the following steps to set up the CR-50/80. Refer to the section for each step for details about that step. A B Check your operating environment. (See “Checking Your Operating Environment,” on p. 18.
Checking Your Operating Environment The following computer system requirements are recommended for using the CR-50/80. Operating Systems: • • • • Microsoft Windows XP (32bit) SP3 or later Microsoft Windows XP (64bit) SP2 or later Microsoft Windows Vista (32/64bit) SP1 or later Microsoft Windows 7 (32/64bit) Specifications: • CPU: Intel Core2 Duo 1.8 GHz or faster • Memory: 1 GB or more • USB 2.0 interface Interface Cable • Use the cable provided or a Hi-Speed USB 2.
Installing the Software The following software application is provided on the setup disc that is packaged with the scanner. Make sure to open and read the Readme.txt file on the setup disc before installing the software. Scanning Utility A Turn ON your computer, and log on to Windows. IMPORTANT Be sure to log on as the Administrator. B Insert the setup disc into the disk drive. C Click [Start], and then click [All Programs]. This manual assumes that “D” is assigned to your disk drive.
D Click [Accessories], and then click [Run]. NOTE Installing the scanning utility will put the [Scanning Utility for CR-50&80] icon on your Windows Start menu. (See “How to Use the Scanning Utility,” on p. 28.) E Enter “D:\SU80\setup.exe” in the [Open] fields, and then click [OK]. Installation starts. F Follow the instructions on the screen to complete the installation. IMPORTANT The computer may need to be restarted, after the installation, depending on the operating system.
Connecting the Scanner to a Computer The only way to connect the scanner to your computer is with a USB cable. USB Connections Connect the scanner and the computer with the cable provided or a Hi-Speed USB 2.0 cable. IMPORTANT • Be sure to use the USB cable bundled with the scanner or a Hi-Speed USB 2.0 compatible cable with the length less than 5 m. • When the application is running, do not turn the scanner OFF or unplug the interface cable. • Do not connect multiple CR-50/80 scanners to one computer.
Connecting the Power Cord Connect the power cord. Make sure to use only the power cord provided with the scanner. WARNING When connecting the power cord, follow these precautions. Failure to do so may cause a fire or electrical shock. • Never grasp the power plug when your hands are wet. • Never plug the scanner into a multiplug power strip. • Never bundle or tie the power cord around itself or another object. Connect the power plug securely into the power outlet.
IMPORTANT NOTE • When you turn ON the power, the power LED lights and remains lit. • If the scanner does not work, there is a problem with the scanner. Turn OFF the power, and contact your local authorized Canon dealer or service representative to have the scanner serviced. The CR-50/80 will be registered as “CANON CR-50 USB” or “CANON CR-80 USB” in the Imaging Device directory.
Preparing the Ink Cartridge A Hook your finger around the open lever and open the Maintenance Cover. This section describes how to prepare the ink cartridge so that you can use the imprinter to print text on scanned documents. About the Ink Cartridge The ink cartridge is not included with the scanner. Purchase an ink cartridge separately, as shown below.
C Remove the ink cartridge from its bag. IMPORTANT Do not touch the ink jet nozzle or contacts after peeling off the tag and tape. Tag Ink Jet Nozzle Contacts IMPORTANT Do not touch the ink cartridge contacts. This can cause a bad electrical contact and reduced print quality. D E Place the ink cartridge shown in the diagram below. Grasp the tag and then peel off the tape covering the ink jet nozzle. CAUTION Do not touch the electrical contact on the carriage. Doing so may cause a malfunction.
G NOTE Do not use more than one cartridge by rotation. If you do so, applications cannot check the ink level precisely. F Push down the ink cartridge until it clicks into place. Squeeze the Print Position Adjustment Lever and move it to adjust the print position. Top: 50.5 mm (1.99") from the bottom edge of the document Middle: 47 mm (1.85") from the bottom edge of the document Bottom: 43.5 mm (1.
H Carefully replace the Imprinter Cover. I Gently close the Maintenance Cover until it clicks into place.
Software This chapter describes how to use the Scanning Utility. B Click [Scanning Utility for CR-50&80]. C Start the Scanning Utility. How to Use the Software This section describes how to start up the Scanning Utility so that you can use the scanner. Read the Help files for the Scanning Utility for information on how to use it. How to Use the Scanning Utility This section describes the procedure for using the Scanning Utility. Read the [Help] file in [Scanning Utility] for more information.
NOTE E Set the scan conditions and click [OK]. The basic operation of the Scanning Utility is noted in the Scanning Utility help file. On the [Help] menu, click [Help] to view the explanation. D Select [Scanner Setting] from the [File] menu. NOTE For information about the settings for the scan conditions, click [Help] on the Settings dialog box to open the Help file. F Select the scanning method from the [File] menu and start scanning. The Settings dialog box appears.
G When scanning is finished, click [Exit] on the [File] menu to quit the Scanning Utility. Uninstalling the Software This section describes how to uninstall the Scanning Utility. IMPORTANT Be sure to log on as the Administrator. A 30 Click [Start], and then click [Control Panel].
B Click [Programs], and then click [Programs and Features]. NOTE Depending on the status of your computer, the following screen may be displayed. In that case, double-click the [Programs and Features] icon. C Select the software that you want to remove from the list in the dialog box, and then click [Uninstall].
NOTE When the [User Account Control] dialog box appears, click [Continue]. IMPORTANT If you uninstall the “Scanning Utility for CR-50/80” you also need to uninstall the “Canon Driver for CR-50/80.” D The [Confirm File Deletion] dialog box appears. If you selected “Canon Driver for CR-50/80,” the above dialog box appears. E Click [Yes], and the uninstaller starts. Follow the instructions on the screen to finish uninstalling the software.
Document Feeding and Scanning This chapter describes precautions regarding documents that can be handled on this scanner and scanning operations. Documents This section describes the types of documents that can be used and how to place them. CAUTION Treat the documents carefully. The paper edges may cut your fingers. Document The CR-50/80 can feed a wide variety of document sizes. The ranges of height and length for a document are: Height : 50 to 108 mm (2.0" to 4.3") Length : 80 to 228 mm (3.1" to 9.
Wrinkled or creased paper Carbon backed paper Curled paper Coated paper or fax recording paper Torn paper Extremely thin paper Paper with clips or staples Paper with binding holes NOTE • When Using the Accompanying Scanning Utility for CR-50/80: You can disable the double feed detection function from [Scanner Setting] in the Scanning Utility. • For more details about how to configure scanning parameters, click the [Help] button in the settings dialog box to view the Canon driver help.
Placing Documents Note the following points when placing documents on the scanner. • Place the front of the document toward you. • A maximum of 50 documents or a document stack no higher than 5 mm (0.2") can be loaded at one time. • Move the stopper to the edge of the document in the document tray in accordance with the document. Otherwise, this may cause a paper eject error. • When scanning multiple documents, sort them into batches of uniform paper quality and thickness and load each batch separately.
Scan Procedure A B C Carefully align the edges of the document. Adjust the Eject Stopper in accordance with the document. E Instruct scanning to start from the software application. NOTE Load the documents with their front sides facing right and with their edges flush against the document load mark. Document Load Mark 36 D Pull out the document feed tray. • When Using the Accompanying Scanning Utility for CR-50/80: There are three scanning methods as follows. Follow the each instruction.
F Confirming Proper Document Feeding Scanning starts. NOTE When printing with the imprinter, ink may get on the leading edge of the document because the documents are ejected onto the printed surface. Depending on the thickness of documents scanned with the CR-50/80 and the paper thickness setting, double feeds or feeding errors may occur.
NOTE C Load two documents with their edges flush against the mark. For instructions on using the scanning utility, see “How to Use the Scanning Utility,” on p. 28. You can also refer to the scanning utility help in the [Help] menu. Document Load Mark B Pull out the document feed tray. D E 38 Adjust the position of the eject stopper. (If necessary, see the diagram in step 4 on p. 36.) Click [Scan Page] from the [File] menu and confirm that only one sheet is fed.
NOTE If the sheets do not feed properly (they double-feed or no sheets are fed), see “Adjusting the Separation Roller Gap,” on p. 52 to adjust for paper thickness. F Exit the scanning utility.
Troubleshooting This chapter describes the problems that might occur in the CR-50/80, and how to remedy them. When the Scanner Is Not Recognized Clearing Paper Jams If paper has jammed, open the Maintenance Cover and remove the jammed paper. The following causes and remedies describe why your computer may not recognize the scanner. Cause The Scanning Utility is not installed. Remedy Install the Scanning Utility before connecting the scanner to the computer. (See “Setting Up the Scanner,” on p. 17.
B C If the paper is jammed at any other area: Pull the paper forward and clear the jam from the nearest opening. While lowering the down the OPEN lever, open the reading unit. Remove the paper that has jammed. D Gently close the reading unit until it clicks into place. If the paper is jammed at the pickup area: Pull the paper forward and clear the jam from the Maintenance Cover.
E Gently close the Maintenance Cover until it clicks into place. The Scanner Does Not Turn ON Check the following conditions, and take the appropriate action. The power switch is not in the ON position. Turn the switch into the ON position. (See “Turning ON the Power,” on p. 22.) The power cord is not connected into a power outlet. Connect the power cord into a power outlet. (See “Connecting the Power Cord,” on p. 22.
Feeding Trouble If the document is not fed properly or the detection functions do not work properly, remedy the problem by checking the following conditions. Condition A paper jam has occurred. Cause and Remedy • Check to make sure that the size and thickness of the document are within the supported range of the scanner, and if the quality of the paper is appropriate. For cautions on handling documents, see “Documents,” on p. 33. • Documents with rough surfaces may cause a paper feed error to occur.
When the Scanned Image Is Not Normal If there is a problem with the scanned image (the image is not sharp or stripes appear), one of the following conditions may be a probable cause. Check the following conditions, and take the appropriate action. The scanning glass or rollers are dirty. If the scanning glass or rollers are dirty, the dirt will appear on the scanned image. Clean the scanning glass and rollers. For details, see “Cleaning the Scanning Glass and Rollers,” on p. 45.
Maintenance This chapter describes how to clean and maintain the scanner. Daily Cleaning To ensure high-quality image scanning, regularly clean your CR-50/80 as described below. CAUTION • Before you clean the scanner, turn OFF the scanner and computer, and disconnect the power cord from the power outlet. Otherwise, it may cause an electrical shock. • Never clean the scanner with any kind of organic solvent, such as alcohol, benzene, or paint thinner.
B While lowering the open lever, open the reading unit. NOTE • Use cotton swabs to clean the rollers in locations that are too narrow for your fingers, such as a, b, j, n, o, and p. • Rollers in positions b, d, e, k, and p are turned by the roller in position e. Turn the roller in position e to wipe the rollers. • Rollers in positions m and n comprise two rollers each, an upper roller and a lower roller. • Do not force the rollers if they will not turn.
D Use cotton swabs to clean the entire scanning glass. There are two scanning glass areas, one on each side. Use a cotton swab to wipe dirt from the entire surface of each. F Gently close the maintenance cover until it clicks into place. Scanning Glass IMPORTANT Scratches on the scanning glass may cause marks on the images and could cause feeding errors. If there are scratches on the scanning glass, contact your local authorized Canon dealer or service representative.
Cleaning the Magnetic Heads If the magnetic heads are dirty, then MICR characters cannot be scanned correctly. Periodically, clean the magnetic heads with a commercially available audio head cleaner. A B Hook your finger around the open lever and open the maintenance cover. Use a commercially available audio head cleaner to clean the magnetic heads. The magnetic head is located in the position shown in the diagram below.
Cleaning the Ink Jet Nozzles Ink that collects around the ink jet nozzles may stain your documents or cause the text to appear as scratched. Clean the area around the ink jet nozzles periodically. Cleaning the ink jet nozzles is also efficient action when the printed text becomes faint. A B Hook your finger around the open lever and open the Maintenance Cover. IMPORTANT If your documents are stained and smudged from printing even after you clean the ink absorber, you should replace the ink absorber.
F Carefully replace the Imprinter Cover. Maintenance Make the following adjustments to maintain scanning quality. Replacing the Ink Cartridge The ink cartridge needs to be replaced if the printed text becomes scratchy or faint even if you have cleaned the ink jet nozzle. Replace the ink cartridge according to the following procedure below. IMPORTANT G Gently close the Maintenance Cover until it clicks into place.
A B Hook your finger around the open lever and open the Maintenance Cover. Remove the Imprinter Cover. C D Squeeze in both sides of the print position adjustment lever and move the print cartridge carriage to its lowest position. Push back the ink cartridge lock lever in the direction of the arrow in the diagram below, and pull out the ink cartridge by grasping the tab as shown in the diagram. CAUTION Do not touch the ink jet nozzle right after imprinting. The nozzle may be very hot.
E Set the ink cartridge. Adjusting the Separation Roller Gap For more information, see “Setting the Ink Cartridge and Adjusting the Print Position,” on p. 24. If double feed should occur too often, adjust the Separation Roller gap according to the following procedure. F Carefully replace the Imprinter Cover. IMPORTANT • Make sure that the size, thickness, and weight of your document meets the conditions of this scanner. See “Document,” on p. 33.
B D Pull out the document feed tray. Slide the two sheets through between the feeding roller and the separation roller and stop at the position shown below. Two Sheets C Load two checks or check-stock paper together. NOTE Separation Roller Feeding Roller If you were unable to slide both sheets through the gap between the rollers, turn the paper thickness adjustment dial counter-clockwise (left) until both sheets two pieces easily slide through the gap. E Gently remove one of the sheets.
F Adjust the gap between the feeding roller and the separation roller to optimum width. While one sheet remains in place between the rollers, continuously attempt to slide the second sheet (in front of the remaining sheet) to the right, back through the roller gap. Slowly turn the paper thickness adjustment dial clockwise (right) just until the second sheet stops feeding into the gap. I Place a marking label on the unit pointing to the adjustment dial as illustrated below.
Specifications Scanner Specifications Interface Hi-Speed USB 2.0 Other functions Dimensions Infrared double feed detection 140 mm (W) x 223 mm (D) x 188 mm (H) (5.5" (W) x 8.8" (D) x 7.4" (H)) Weight Power requirement Approximately 2.0 kg (4.4 lb) DC16V 0.8A (excluding AC adapter) Power consumption Maximum Power: 20.4 W Sleep Mode: 4.7 W Power SW OFF: 0.5 W Less than 65 dB Type Desktop sheet-through scanner Document size Document feeding Height: 50 to 108 mm (2.0" to 4.
Index A H AC Adapter Specifications ............................................... 55 Adjusting the Print Position .............................................. 24 Amount loaded................................................................. 35 Handling .............................................................................9 I Imprinter Cover.................................................................14 Ink Absorber .....................................................................
P U Paper Thickness Adjustment Dial .................................... 14 Power Connector ............................................................. 16 Power Cord ................................................................ 13, 22 Power Indicator ................................................................ 14 Power Supply................................................................... 11 Power Switch ...................................................................
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