Operation & Maintenance Guide ♦ Please read this manual before operating this scanner.
■ International ENERGY STAR® Office Equipment Program ■ FCC REGULATIONS (For 120V model) As an ENERGY STAR® Partner, CANON ELECTRONICS INC. has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
■ Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • imageFORMULA is a trademark of CANON ELECTRONICS INC. • Microsoft, Windows, Windows XP, Windows Vista, and Windows 7 are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
INTRODUCTION Thank you for purchasing the Canon Check Reader CR-50/80. Please read this manual thoroughly before using the machine in order to familiarize yourself with its capabilities, and to make the most of its many functions. Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. Manuals for the CR-50/80 WARNING The following manuals are provided with the CR-50/80.
Table of Contents INTRODUCTION ................................................................... 4 Manuals for the CR-50/80 ........................................................... 4 Symbols Used in This Manual..................................................... 4 Document Feeding and Scanning...................................... 6 Documents .................................................................................. Document.....................................................................
Document Feeding and Scanning • If you scan a document written in pencil, the letters may not be scanned properly or the pencil may rub off onto the rollers and stain subsequent documents. Before you scan this kind of document, make a copy, and then scan the copy. After scanning a document written in pencil or some other soft writing material, be sure to clean the scanning rollers. (See “Cleaning the Scanning Glass and Rollers” on p. 13.
Placing Documents Document Feeding and Scanning Note the following points when placing documents on the scanner. • Place the front of the document toward you. • A maximum of 50 documents or a document stack no higher than 5 mm (0.2") can be loaded at one time. • Move the stopper to the edge of the document in the document tray in accordance with the document. Otherwise, this may cause a paper eject error.
3 5 Load the documents with their front sides facing right and with their edges flush against the document load mark. NOTE When Using the Accompanying Scanning Utility for CR-50/80: There are three scanning methods as follows. Follow the each instruction. Scan 1 page Click [Scan Page] from the [File] menu. Scan Batch to File a Click [Scan Batch to File] from the [File] menu. b Input the File name, and then click [Save]. c Select Simplex or Duplex, and then click [Start Scanning].
Troubleshooting This chapter describes the problems that might occur in the CR-50/80, and how to remedy them. Clearing Paper Jams If paper has jammed, open the Maintenance Cover and remove the jammed paper. When the Scanner Is Not Recognized The following causes and remedies describe why your computer may not recognize the scanner. Cause Remedy Cause Remedy Cause Remedy Cause Remedy Cause Remedy IMPORTANT Do not attempt to pull the jammed paper upwards or backwards against the feeding direction.
2 3 If the paper is jammed at any other area: Pull the paper forward and clear the jam from the nearest opening. While lowering the down the OPEN lever, open the reading unit. 4 Gently close the reading unit until it clicks into place. 5 Gently close the Maintenance Cover until it clicks into place. Remove the paper that has jammed. If the paper is jammed at the pickup area: Pull the paper forward and clear the jam from the Maintenance Cover.
The Scanner Does Not Turn ON Feeding Trouble Check the following conditions, and take the appropriate action. The power switch is not in the ON position. Turn the switch into the ON position. (See "Turning ON the Power" on p. 14 in Installation Guide.) The power cord is not connected into a power outlet. Connect the power cord into a power outlet. (See "Connecting the Power Cord" on p. 14 in Installation Guide.
Condition Cause and Remedy Other Causes Condition Cause and Remedy Other Causes Condition Cause and Remedy MICR characters are not recognized correctly. • The scanner cannot correctly read MICR characters if the magnetic heads are dirty. Clean the MICR magnetic heads. (See “Cleaning the Magnetic Heads” on p. 15.) • If MICR characters cannot be recognized correctly after cleaning the heads, the MICR heads may be worn.
Maintenance Cleaning the Inside of the Scanner This chapter describes how to clean and maintain the scanner. Dust or paper particles inside the scanner can cause lines in scanned images. Use compressed air for regular cleaning of dust and paper particles from inside the scanner. After finishing a large scanning job, you should turn OFF the scanner and then clean off any paper particles that are remaining.
WARNING NOTE • Use cotton swabs to clean the rollers in locations that are too narrow for your fingers, such as a, b, j, n, o, and p. • Rollers in positions b, d, e, k, and p are turned by the roller in position e. Turn the roller in position e to wipe the rollers. • Rollers in positions m and n comprise two rollers each, an upper roller and a lower roller. • Do not force the rollers if they will not turn. In this case, wipe dirt only off of the exposed area.
Cleaning the Magnetic Heads IMPORTANT If the magnetic heads are dirty, then MICR characters cannot be scanned correctly. Periodically, clean the magnetic heads with a commercially available audio head cleaner. Scratches on the scanning glass may cause marks on the images and could cause feeding errors. If there are scratches on the scanning glass, contact your local authorized Canon dealer or service representative. 5 1 Gently close the reading unit until it clicks into place.
3 Cleaning the Ink Jet Nozzles Gently close the Maintenance Cover until it clicks into place. Ink that collects around the ink jet nozzles may stain your documents or cause the text to appear as scratched. Clean the area around the ink jet nozzles periodically. Cleaning the ink jet nozzles is also efficient action when the printed text becomes faint. 1 2 Hook your finger around the open lever and open the Maintenance Cover.
3 7 Remove the ink cartridge. For more information, see “Replacing the Ink Cartridge” on p. 18. 4 Use a dry cotton swab to wipe off any ink on the ink jet nozzle. If the text still appear faint after this operation, replace the ink cartridge (See “Replacing the Ink Cartridge” on p. 18.) 5 Set the ink cartridge. For more information, see “Replacing the Ink Cartridge” on p. 18. 6 Carefully replace the Imprinter Cover. 17 Gently close the Maintenance Cover until it clicks into place.
2 Maintenance Remove the Imprinter Cover. Make the following adjustments to maintain scanning quality. Replacing the Ink Cartridge The ink cartridge needs to be replaced if the printed text becomes scratchy or faint even if you have cleaned the ink jet nozzle. The ink cartridge is not included with the scanner. Purchase an ink cartridge separately, as shown below.
4 6 Push back the ink cartridge lock lever in the direction of the arrow in the diagram below, and pull out the ink cartridge by grasping the tab as shown in the diagram. Push down the ink cartridge until it clicks into place. IMPORTANT CAUTION Make sure that the ink cartridge lock lever locks the ink cartridge into the correct position. Do not touch the ink jet nozzle right after imprinting. The nozzle may be very hot. 5 Place the ink cartridge shown in the diagram below.
7 8 Squeeze the Print Position Adjustment Lever and move it to adjust the print position. 9 Top: 50.5 mm (1.99") from the bottom edge of the document Middle: 47 mm (1.85") from the bottom edge of the document Bottom: 43.5 mm (1.71") from the bottom edge of the document If the ink head drops back when installed, the two ink cartridge pins will not fit into the holes on the carriage. Push back the ink cartridge lock lever a in the direction of the arrow and reset the cartridge in the correct position b.
Adjusting the Separation Roller Gap 3 If double feed should occur too often, adjust the Separation Roller gap according to the following procedure. Load two checks or check-stock paper together. Separation Roller IMPORTANT • Make sure that the size, thickness, and weight of your document meets the conditions of this scanner. See “Documents” on p. 6. • Your unit has been carefully adjusted to meet most conditions.
5 6 8 Gently remove one of the sheets. Confirm that the document feeds properly. See "Confirming Proper Document Feeding" on p. 37 in Instructions. If additional assistance is required, contact your local authorized Canon dealer or service representative. Adjust the gap between the feeding roller and the separation roller to optimum width.
Index A Adjusting the Print Position.......................................................... 20 Amount loaded .............................................................................. 7 C Cleaning Main unit................................................................................ 13 Cleaning the Inside of the Scanner ............................................. 13 D Daily Cleaning ............................................................................. 13 Documents .....................
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, NY 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400, MIAMI, FL 33126, U.S.A. CANON SINGAPORE PTE. LTD. 1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632 CANON HONGKONG COMPANY LTD.