RP10 User Manual Please read this manual before operating this printer.
FCC REGULATIONS (For 120V model) RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120V models) Thermal Receipt Printer, Model 6830010 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Für EMVG Trademarks Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und Gewerbebereich sowie in Kleinbetrieben vorgesehen. • Canon and the Canon logo are registered trademarks, of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries. • Microsoft, Windows, Windows 7, Windows 8.1 and Windows 10 are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
INTRODUCTION Symbols Used in This Manual Thank you for purchasing Canon Thermal Receipt Printer RP10. The RP10 is a compact high speed thermal receipt printer that supports high speed printing (150 mm/sec). The printer is equipped with the automatic leading edge feed function using the auto cutter and mark detection. At the same time, the printer automatically adapts to environmental changes to ensure stable print quality by using the function to detect the voltage and temperature of the thermal printhead.
Table of Contents Cautions When Printing ....................................................20 Maintenance .......................................................................21 INTRODUCTION ................................................................... 4 Daily Cleaning ........................................................................... Main Unit .............................................................................. Thermal Head....................................................
Important Safety Instructions Handling CAUTION ■ To avoid damage to the printer, never place the printer on an unstable or vibrating surface. The printer may tip or fall over, causing injury. ■ Keep all liquids, beverages, or any type of liquid, and clips, staples, necklaces, or other metal objects away from the printer. If you accidentally spill liquid or drop a metal object into the printer, turn OFF the power immediately and disconnect the power cord from the power outlet.
Installation Location When installing the Check Reader CR-150/CR-120 on top of the printer, make sure that the paper output sections of both the Document Feeder of the CR-150/CR-120 and the RP10 face in the same direction, as shown below. For operation, maintenance, and ventilation, make sure that there is enough space around the printer, as shown in the illustration below. 100 mm (3.9") 100 mm (3.9") 100 mm (3.9") 100 mm (3.9") Avoid placing the printer in the following places.
Power Supply Moving the Printer • Connect only to a power outlet of the rated voltage and power supply frequency (either 120V, 60Hz or 220-240V 50/60Hz, depending on your region). • Make sure that the printer is connected to an independent power outlet. Do not plug the printer into an outlet shared with another device. If you use an extension cord, make sure that the extension cord is rated for the current requirements of the printer.
Introduction to the RP10 Recommended Paper Packaging: What Is in the Box? Purchasing information for the accessories can be obtained from your local authorized dealer. Make sure that you have everything shown below. Check every item you have removed from the box. If any items are missing, contact your local authorized dealer.
Part Names Front View Thermal Head This applies prints paper. Paper Output Section Status LED Displays status of the printer. Paper Sensor This sensor detects the status of paper. Feed Button To feed paper. Paper Cutter Button To cut paper. Operation Buttons Platen Roller To feed paper. Paper Cover Warning Label This shows warning when using printer. Cover Open Lever To open the Paper Cover. Rear View Power Connector To plug the supplied power cord.
Exterior Dimensions Status LED The Status LED on the front of the printer shows the status of the printer. The colors and patterns of the light indicate the following. Units: millimeters (units in parenthesis are inches) 370 mm (14.6") (with the Paper Cover open) 135 mm (5.31") 91 mm (3.5") 170 mm (6.
Preparing the Printer How to Install Installing the Software Follow the steps below to install the software. A The software necessary to use the RP10 is available on the website. For the latest software support information, go to the Products page on the Canon website. Once the software is installed, the following drivers are installed. Turn ON your computer, and Log On to Windows. IMPORTANT Be sure to Log On as the Administrator.
Connecting the Printer to a Computer Turning ON and OFF the Power USB Connections Turning ON the Power Connect the printer and the computer with the USB cable provided or a Hi-Speed USB 2.0 cable. To turn ON the printer, press the Power Button. Type A Plug Type B Plug USB Cable NOTE USB Connector When you turn ON the power, the Status LED is lit green.
Turning OFF the Power Loading the Paper Press and hold the Power Button to turn off the power. Cautions Regarding Paper • Use roll paper having a φ15 inner diameter or greater (with no core) and a φ83 outer diameter or smaller. • Depending on the usage environment or paper conditions, even when using recommended paper, sticking (a phenomenon where paper sticks to the thermal printhead during printing) may occur. It may make some text unreadable or missing in print out, or result in a paper feed error.
Loading Paper • Use paper that is not deformed or loosened, as shown below. A B Press the Power Button to turn ON the power. Push the Cover Open Lever down to open the Paper Cover. IMPORTANT Normal Deformed paper (pushed out) Be careful not to apply excessive force to the Paper Cover. Doing so may result in malfunctions. Deformed paper (pushed down) Loosened paper C 15 Load paper in the right direction in the printer.
D Slightly pull the edge of paper, and then close the Paper Cover while pulling the paper forward so that the paper will not be loosened. Test Print A B Press and hold the Power Button to turn OFF the power. Press the Power Button while pressing the Feed Button to turn ON the power. The test print starts. The test print is performed repeatedly until you stop it. C Press the Feed Button to stop the test print. NOTE The test print stops if a printer error such as “Paper End” or “Paper Cover Open” etc.
Printer Settings B Setting RP10 Configuration Click [CANON RP10], and [RP10 Configuration]. RP10 Configuration starts. To use the printer, you must specify the COM port, driver, and paper that you want to use with RP10 Configuration. A Click the Start button, and then click [All Programs]. [COM Port] Select the COM port that you want to use. [Paper Type] Select the type of paper that you want to use. IMPORTANT [Use OPOS driver] Check this setting if you want to use the OPOS driver.
C Printer Driver Settings You can configure the print settings using the printer driver. A D Click the Start button, and then click [Control Panel]. Right-click the [Canon RP10] icon, and then select [Preferences]. Click [Advanced options] in the [Canon RP10 Preferences] screen. The printer driver setup screen appears. B Click [View devices and printers] under [Hardware and Sound]. Paper/Output Specify the paper size and number of copies. Document Options Specify the halftone.
[Standard Energy] Specify the print density in the range of 0 to 127. Lower values will result in lighter prints, while higher values will result in darker prints. [End of page] Specify the paper feed volume at the end of a print page in the range of 0 to 255. Unit: dot per line (1 mm = 8 dots per line) [End of document] Specify the paper feed volume at the end of a document in the range of 0 to 255.
Cautions When Printing • Do not touch or pull paper during printing. Printing may not be performed properly, or paper jams may occur inside the printer. • Do not cover the paper output section during printing. Doing so may result in paper jams. • Do not apply external impact during printing. Doing so may make some text missing in print out. • When using the printer in a place subject to vibrations, paper is loosened due to vibrations, some text may be squeezed together in print out.
Maintenance This chapter describes to clean and maintain the printer. Daily Cleaning To ensure high-quality printing, regularly clean your RP10 as described below. About Cleaning Frequency It is recommended that you clean the printer at regular intervals However, if paper chips, foreign substances, paper dusts, etc. adhere to the printer, clean it immediately. Fixed blade CAUTION • Before you clean the printer, turn OFF the printer and computer, and disconnect the power cord from the power outlet.
Thermal Head Moving blade initialize sensor When using the printer with paper chips, foreign substances, or hand fats adhering to the thermal printhead, the function of the thermal printhead or Platen Roller may be deteriorated. If they adhere to the thermal printhead, follow the steps below to clean it. If paper dusts, etc. generated while cutting paper adhere to the Moving Blade Initialize Sensor, sensor misrecognition may occur.
C Platen Roller Blow off adhering substances using a blower, etc., or remove them by lightly wiping with a cotton swab, etc. If foreign substances such as paper chips adhere to the Platen Roller, paper feed or print quality problems may occur. If they adhere to the Platen Roller, follow the steps below to clean it. IMPORTANT • Do not wipe off the yellow grease applied to the platen gear. Doing so may shorten its life. • Do not use solvents, etc. A Paper sensor D Load paper. E Close the Paper Cover.
About Paper Jams Cautions When Storing and Not Using the Printer For an Extended Period of Time If a paper jam occurs, follow the steps below to remove paper. Printing while paper is jammed inside the printer may result in malfunctions. • If you do not use the printer for an extended period of time (kept at room temperature for more than half a year), store the printer with a sheet of paper inserted between the thermal printhead and Platen Roller.
Troubleshooting When the Printer is Not Recognized Printing Trouble The following causes and remedies describe why your computer may not recognize the printer. Cause Cause Remedy Remedy Cause Remedy Cause Remedy Cause Remedy Cause Remedy Cause Remedy The printer driver not installed. Install the Printer driver before connecting the printer to the computer. (See p. 17) The printer is not connected to the computer. Connect the printer to the computer correctly. (See p.
Cause Remedy Scuff marks are made on paper The mechanism of the printer is designed to load the paper holder with roll paper. Depending on the sensitivity/characteristics of the paper that you use, scuff marks may be made on paper, due to the ribs inside the paper holder or damper spring of the Paper Cover. If you are worried about such marks made on the printed side, it is recommended that you use the type of paper with a feed shaft.
Appendix Cautions About Preprinted Paper About Preprinted Paper Thermal paper has different characteristics than general printing paper or carbonless copy paper. When printing on thermal paper, note the following precautions. When preprinting paper with the mark for position detection or a logo, note the following precautions. Printing Method About Mark For Position Detection Ink will dry slower on thermal paper. Use the UV printing method.
Others Specifications • When using a UV lamp frequently, take extra care about paper shrinking due to heat (in the feeding/sub-feeding (paper width) directions), or about color fogging. • The paper surface is slippery. Apply slightly stronger drive roller pressing force. • If you want a higher PCS value for the mark for position detection, perform overprinting. • Depending on the type of preprinted paper, sticking, etc. may occur.
Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik i㶆aretleri [English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] Switch (On) Commutateur (Marche) Interruttore (On) Schalter (Ein) Interruptor (encendido) Schakelaar (On) Anahtar (Açık) Power on Sous tension Alimentazione pr
[English] [Français] Switch (Push-On/Push-Off) Commutateur (Appuyer pour mettre en marche/Appuyer pour arrêter) Power on/off (no standby current) Sous/hors tension (pas de courant de veille) [Italiano] Interruttore a pulsante bistabile (On/Off) Alimentazione on/off (nessuna corrente di standby) [Deutsch] Schalter (Ein- und Ausschalten durch Drücken) Ein- und Ausschalten (ohne Ruhestromaufnahme) [Español] Interruptor (pulsado para encendido/apagado) Encendido/apagado (sin corriente en espera) [Ne
[English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] DC symbol Symbole CC Simbolo corrente continua (C.C.) Gleichstrom-Symbol Símbolo CC DC-pictogram DC sembolü Indicates direct current Indique qu’il s’agit de courant continu Indica la corrente continua Kennzeichnet Gleichstrom Indica corriente continua Geeft gelijkstroom aan Düz akımı gösterir [English] [Français] [Italiano] [Deutsch] [Español] [Nederlands] [Türkçe] DC polarity Polarité CC Polarità C.C.
CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 8000 MISSISSAUGA ROAD, BRAMPTON, ONTARIO L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON AUSTRALIA PTY. LTD. BUILDING A, THE PARK ESTATE, 5 TALAVERA ROAD, MACQUARIE PARK, NSW 2113, AUSTRALIA CANON SINGAPORE PTE. LTD. 1 FUSIONOPOLIS PLACE, #15-10, GALAXIS, SINGAPORE 138522 CANON INDIA PVT.
