Contents Back Next Page Cover Introduction Document Scanner Contents Chapter 1 Before Using the Scanner User Manual Chapter 2 Setup Chapter 3 Basic Operation Chapter 4 ISIS/TWAIN Driver Settings Chapter 5 Job Registration Tool Settings Chapter 6 Maintenance Chapter 7 Troubleshooting Chapter 8 Appendix INDEX ♦ Please read this manual before operating this scanner. ♦ After you finish reading this manual, store it in a safe place for future reference.
Contents Back Previous Page Next Page International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
Contents Introduction INTRODUCTION Thank you for purchasing the Canon DR-2010C/DR-2510C Document Scanner. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.
Contents Scanning Documents That Include Both Color and Black-and-White Pages .............................................................................................. 29 Scanning Different Sized Documents Together................................ 30 Skipping Blank Pages...................................................................... 30 Scanning (Single-Sided) 11" X 17"/A3 Documents .......................... 30 Deskewing Documents...................................................................
Contents Chapter 1 Before Using the Scanner 1. Important Safety Instructions ...................................................... 5 Installation Location ................................................................................ 5 AC Adapter .............................................................................................. 6 Moving the Scanner ................................................................................ 6 Handling ....................................................
Contents • • • Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality. Back Previous Page Next Page AC Adapter • The following conditions are recommended for optimal scanning quality: - Room temperature: 10 °C to 32.5 °C (50 °F to 90.
Contents Handling • WARNING Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock. • • • • • • • • • • • • • 7 Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly flammable substance near the scanner. Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, and do not pull or excessively bend the power cord. Never connect the power cord when your hands are wet.
Contents Disposal • When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner. Back Previous Page Next Page 2.2.Features of the DR-2010C/DR-2510C Document Scanner Features of the DR-2010C/DR-2510C Document Scanner The main features of the DR-2010C/DR-2510C document scanner are described below. Compact Size The dimensions of the scanner are as follows: 11.7" (298 mm)(W) x 9.8" (245 mm)(H) x 19.
Contents Back Previous Page Next Page Auto Color Detection The scanner detects whether the scanned document is in color or black and white, and saves the image accordingly. Folio Scan NOTE Some functions may not be available depending on the software you are using. You can scan folded documents. The scanner will scan both sides and combine the scanned images into a single image. Deskew The scanner straightens scanned images when it detects that the document was placed askew.
Contents Back Back View 3. Functions of Parts 3 Names 3. Namesand and Functions of Parts This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner. Front View/Right-Side View Power Switch This switch is used to turn the scanner ON and OFF. If you set the switch to [AUTO], the scanner is linked to be automatically turned ON/ OFF in accordance with the power of the computer.
Contents Chapter 2 Setup Previous Page Next Page 1. System Requirements 1 Scanner 1. Scanner System Requirements To use the DR-2010C/DR-2510C scanner, your computer must satisfy the following system requirements. • 1. Scanner System Requirements ................................................... 11 2. Installing the Software ............................................................. 12 Setup Disc .............................................................................................
Contents • • • • • • • • 12 IMPORTANT Back Previous Page Next Page 2. thethe Software 2 Installing 2. Installing Software If you do not know the requirements for your computer system, contact the store where you purchased the computer or the manufacturer of the computer for more information. This section describes how to install the required software. Use the latest USB 2.0 driver made available by Microsoft. For details, consult your local authorized Canon dealer.
Back Contents Software Installation Previous Page Next Page 4 Click [Install]. 5 Click [Next]. 6 Read the license agreement → click [Yes] to accept it. Follow the procedure below to install the software. • • • IMPORTANT Install the software before connecting the scanner to the computer. Log on to Windows as an Administrator. Close all other applications before installing the software. 1 Turn the power of the computer ON.
Contents 14 Back Previous Page Next Page 7 When the driver installation is complete, click [Finish]. 10 Confirm the installation location → click [Next]. 8 Click [Next]. 11 When the CapturePerfect 3.0 installation is complete, click [Finish]. 9 Read the license agreement → click [Yes] to accept it. 12 Click [Next].
Contents 13 When the User Manual installation is complete, click [Finish]. Back Previous Page Next Page Connecting the Scanner to the Computer Connect the scanner to the computer. IMPORTANT Before connecting the scanner to the computer, verify that the power switch of the scanner is OFF. If the power switch is in the ON position, push the switch to set it to OFF. 14 15 15 1 Verify that the power switch of the scanner is OFF (O side). 2 Connect the power cord to the AC adapter.
Contents 3 Connect the plug of the AC adapter to the power connector on the back of the scanner. Back Previous Page Next Page 3. thethe Power ON ON 3 Turning 3. Turning Power When you turn the computer and the scanner ON for the first time, the Plug and Play function of Windows recognizes the scanner and automatically installs the required device driver. • • IMPORTANT If you turn the power OFF, wait at least 10 seconds before turning it ON again.
Contents 3 Back Previous Page Next Page Windows automatically recognizes the DR-2010C/DR-2510C as new hardware. NOTE If you set the power switch on the back of the scanner to [AUTO], the scanner is linked to be automatically turned ON/OFF in accordance with the power of the computer.
Contents Chapter 3 Basic Operation Back Previous Page Next Page 1. 1 Documents 1. Documents The scanner can scan documents ranging in size from business cards and checks to LTR/A4. The document sizes that this scanner can scan are shown below. 3. Placing Documents ................................................................. 21 Plain Paper Size Width: 1.97" to 8.5" (50 mm to 216 mm) Length: 2.12" to 14.02" (53.
Contents IMPORTANT A document must meet the following criteria to be scannable: • • • • • • • 19 Scanning documents before the ink is dry can cause problems with the scanner. Always make sure that the ink on a document is dry before scanning it. Scanning documents that are written in pencil or similar material may make the rollers and scanning glass dirty, which can lead to smudges on the scanned image and transfer the dirt to subsequent documents.
Contents 2. thethe Scanner 2 Preparing 2. Preparing Scanner Prepare the document feed tray according to the paper size and type. Preparing the Document Feed Tray • • • Back Previous Page Next Page NOTE Documents can be scanned with the document eject tray closed. Open the document eject tray when you want to stack output documents. Use the extension tray when the document hangs over the edge of the main tray. Open the document feed tray.
Contents 3 3. Documents 3 Placing 3. Placing Documents There are two methods for feeding documents, the Page Separation mode and Bypass mode. Feeding pages continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time or feeding documents consisting of multiple pages that are attached, is called the bypass mode. The document feed method can be changed by moving the feed selection lever.
Contents 5 • • NOTE Before scanning, make sure that the document is not curled or creased, and that it is placed in the feed tray correctly. Scanning an improperly placed, curled, or creased document may damage the document or cause a paper jam. 22 Previous Page Next Page Adjust the document guides to fit the width of the document. • 6 Back • • IMPORTANT Before you place a document, check to make sure it does not contain paper clips, staples, or other small metal objects.
Contents Back Previous Page Next Page Feeding in the Bypass Mode When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the edge that is fastened together is facing down. 1 Switch the feed selection lever to (Bypass). IMPORTANT After you finish scanning, close the document feed tray and the document eject tray to prevent damage to the scanner while it is not being used.
Contents 3 Place the card horizontally, with the reverse side facing you, and the top of the card facing down. Back Previous Page Next Page Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR/A4 and therefore do not fit in the feeder. (The maximum size is 11" X 17"/A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The DR-2010C/DR-2510C will scan both sides and combine the scanned images into a single image.
Contents • • • • NOTE When scanning folded documents, switch the feed selection lever to (Bypass). When placing folded documents, place the document into the scanner so that the fold is on the right side. The side of the folded document facing you will become the right side of the combined image. When scanning folded documents, click the [Basic] tab of the ISIS/TWAIN driver → click [Folio] in the [Scanning Side] box → click [OK]. (See Chapter 4, "ISIS/TWAIN Driver Settings.
Contents Back Previous Page Next Page 2 From the [Scan] menu, select [Select Scanner]. 5 From the [Scan] menu, select [Scanner Setting]. 3 Select [CANON DR-2510C] or [CANON DR-2010C] → click [OK]. 6 Set the scan settings. For more information on scan settings, see Chapter 4. "ISIS/TWAIN Driver Settings." 7 Place your document (See "3. Placing Documents," on p. 21.). 8 From the [Scan] menu, select [Scan Batch to File].
Contents 9 Specify the file name and the file type for saving the image data → click [Save] to start scanning. * When there are no more pages of the document to scan, scanning stops, and the Continue Scanning dialog box is displayed. 10 Place the next document → click [Continue Scanning] to resume Scanning, or click [Stop Scanning] to end scanning.
Back Contents 2 • • Register the job. For information on registering jobs, see Chapter 5, "Job Registration Tool Settings." NOTE You can register jobs from No. 01 to No. 10. The following jobs are registered in the job buttons by default: c No. 01 Start: Performs scanning according to the application settings. d No. 02 Stop: Stops scanning. e No. 03 Save File: Saves the scanned image to a specified folder in a specified format. 3 Click [Close] in the Job Registration Tool dialog box.
Contents cStart button If Feeding Option is set to [Panel-Feeding], clicking this button starts scanning. dStop button Stops scanning. eJob display When the Start and Stop functions are assigned to the job buttons, [Start] and [Stop] are shown here. If nothing is shown on the job display, the Start and Stop functions are not assigned to the job buttons. In this case, you should use the Start and Stop buttons on the Scan Panel.
Contents Back Previous Page Next Page Scanning Different Sized Documents Together Skipping Blank Pages You can set the scanning conditions to scan different sized documents, such as LTR and LGL documents, together, while detecting the correct size of the document. Click the [Basic] tab in the settings dialog box, and then click [Auto-detection] in the [Page Size] box.
Contents Deskewing Documents Back Previous Page Next Page Reducing Bleed Through for Thin Documents and Documents with Dark Reverse Sides You can set the scanning conditions to detect slanted document pages and straighten the scanned images. Click the [Basic] tab in the settings dialog box, and then select the [Deskew] check box. For more information on setting the scanning conditions, see Chapter 4, "ISIS/TWAIN Driver Settings - Correcting Image Skewing.
Contents Creating Smaller Files You can set the scanning conditions to save the scanned image as a PDF file with a high compression rate, so that the file size is smaller. Click [PDF File] in the [Options] menu of CapturePerfect 3.0, and then click [High compression] in [Mode]. For more information on setting the scanning conditions, see the CapturePerfect3.0 Operation Guide.
Back Contents • • To create separate files for each batch of documents during continuous scanning Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box, and click [Auto] in [Batch Separation]. (Only for the ISIS driver.) To scan a batch of documents one page at a time Click [Automatic Feeding] or [Panel Feeding] in the [Feeding Option] box and scan the documents one page at a time. After each page is scanned, the [Scan Panel] dialog box is displayed.
Contents 3 Remove the jammed document from the document feeding side or document ejecting side. Back Previous Page Next Page NOTE If a paper jam occurs when [Rapid recovery system] is enabled in the [Others] tab of the ISIS/TWAIN driver settings dialog box, the image data of the document is not saved and scanning stops. This allows you to continue scanning from the document that caused the paper jam after the paper jam is fixed.
Contents 7. 7 Other 7. OtherFunctions Functions Back Previous Page Next Page 2 Double-click [Scanners and Cameras]. 3 Right-click [CANON DR-2010C USB] or [CANON DR-2510C USB] → click [Properties]. Setting the Long Document Mode The length of documents that can be scanned with the DR-2010C/DR-2510C is normally 14.02" (356 mm), but you can scan documents up to 39.2" (1000 mm) long by setting the scanner to the Long Document mode.
Contents 36 4 Click the [Maintenance] tab → [Long Document Mode (1,000 mm)]. 5 Click [Apply] → [OK]. 6 Turn the scanner OFF and then ON again.
Contents Chapter 4 ISIS/TWAIN Driver Settings 1. Before Using the Scanner ......................................................... 37 2. ISIS/TWAIN Driver Properties Dialog Box....................................... 38 Scan Mode Settings .............................................................................. 39 Auto Color Detection ............................................................................. 40 Paper Size Settings....................................................................
Contents NOTE If [Canon DR-2510C] or [Canon DR-2010C] is not displayed in the list of scanners, reinstall the ISIS/TWAIN driver. (See "Chapter 2 Setup - 2. Installing the Software," on p. 12) 4 • • • Select the default page size from the drop-down list → click [OK]. Back Previous Page Next Page 2. Driver Properties DialogDialog Box Box 2 ISIS/TWAIN 2.
Contents - NOTE If you are using a TWAIN driver, the two extra settings below are displayed on the [Basic] tab and [Image processing] tab. Refer to the Help for details. -[Basic] tab: Scan options -[Image processing]: Black/white reversion - Scan Mode Settings This section describes the procedure for setting the scan mode to suit your needs. 1 In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab → select the scanning mode from the [Mode] drop-down list.
Contents The following tab functions are partially disabled according to the selected mode.
Contents Previous Page Next Page - [Mode in case of binary] Select the scanning mode when a page is detected as black and white. Paper Size Settings - [Brightness] This setting adjusts the brightness when [Advanced Text Enhancement] or [Advanced Text Enhancement II] is selected with the Black and White mode. For other modes, the brightness is set from the [Brightness] tab. This section describes the procedure for selecting the size for scanning.
Contents Previous Page Next Page Scan Resolution Settings Scanning Side Settings This section describes the procedure for setting the resolution for scanning. This section describes the procedure for setting the page side settings for scanning. 1 • • 42 Back In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab → select the resolution for scanning from the [Dots per inch] drop-down list. NOTE Higher resolutions provide clearer images, but produce larger files.
Contents - [Skip Blank Page] As each document page is scanned, the scanner detects whether it is blank, and if so, the image is not saved. y Selecting [Skip Blank Page] enables the [Setting] button, which opens the [Blank Skip Setting] dialog box. y Adjust the [Content density] setting in the [Blank Skip Setting] dialog box if blank pages are not skipped, or if non-blank pages are skipped.
Contents Back Previous Page Next Page Moire Reduction Adjusting the Scan Area This section describes the procedure for setting to reduce the moire effect (a shimmering, wavy pattern) that may appear when scanning color documents or scanning in grayscale. This section describes the procedure for scanning part of a document image. 1 In the ISIS/TWAIN driver properties dialog box, click the [Basic] tab → select [High Quality Moire Reduction] from the [Moire Reduction] drop-down list.
Contents Scan Area Dialog Box (TWAIN Driver) This dialog box appears with application programs that display the [Scan] button in the Properties dialog box. The Area window and [Preview] button are not displayed when using applications like the Job Registration Tool that display the [OK] button in the Properties dialog box. Back Previous Page Next Page Area Select the area to be scanned.
Back Contents Brightness/Contrast Adjustment The availability of brightness and contrast settings are as follows, according to the setting selected in the [Mode] drop-down list on the [Basic] tab sheet. This section describes the procedure for adjusting the brightness and contrast for scanning.
Contents Back Previous Page Next Page Gamma Curve Settings - Input method Select the setting method for gamma correction. This section describes the procedure for adjusting the gamma level for scanning documents. - [Factor] Move the slider to the left or right to adjust the gamma correction factor between 0.2 and 5.0. y The gamma correction value, Gamma Curve Graph, and sample image color are interlinked.
Contents Back Previous Page Next Page Image Contour Adjustment Image Rotation This section describes the procedure for adjusting the contours of the scanned image. This section describes the procedure for rotating the orientation of the scanned image. 1 1 In the ISIS/TWAIN driver properties dialog box, click the [Image processing] tab → adjust the [Edge emphasis] slider to adjust the contours of the scanned image.
Contents Correcting Text Orientation This section describes the procedure for automatically correcting the orientation of the text when scanning. 1 • • 49 In the ISIS/TWAIN driver properties dialog box, click the [Image processing] tab → select the [Text Orientation Recognition] check box.
Contents Previous Page Next Page Omitting a Specific Color Enhancing the Red Color This section describes the procedure for setting to omit borders and ruled lines of a specified color (red, green, or blue) from the scanned image. This section describes the procedure for setting the scanner to enhance the red color when performing black-and-white scanning.
Contents Back Previous Page Next Page Rapid System Recovery Double Feed Detection This section describes the procedure for setting the system recovery method used by the scanner when document feeding stops due to a paper jam or other error during scanning. This section describes the procedure for setting the scanner to stop document feeding when double feeding of document pages is detected.
Contents Feeding Options This section describes the procedure for selecting the method for feeding documents. 1 Click the [Others] tab → select the document feeding method in [Feeding Option]. Back Previous Page Next Page y When [Automatic Feeding] is selected, the [Setting] button is enabled to allow setting the delay time from when a loaded document is detected until scanning starts. The delay time can be set from 0 to 60 seconds.
Contents Prescan This section describes the procedure for checking a scanned image and adjusting the brightness and contrast accordingly. 1 3 Back Previous Page Next Page Check the displayed preview image → adjust [Brightness] and [Contrast] as necessary using the sliders or up/down buttons → click (Start) to save the scanned image. In the ISIS/TWAIN driver properties dialog box, click the [Others] tab → select the [Prescan] check box.
Contents Previous Page Next Page Registering Scanning Conditions Checking the Version This section describes the procedure for registering specified scanning conditions. This section describes the procedure for checking the version of the ISIS/TWAIN driver you are currently using. 1 Specify the scanning conditions as necessary on the [Basic] tab, [Brightness] tab, [Image processing] tab, and [Others] tab of the ISIS/TWAIN driver properties dialog box.
Contents Chapter 5 Job Registration Tool Settings 1. Starting the Job Registration Tool................................................ 55 2. Job Registration Tool Settings Dialog Box ...................................... 56 Back Previous Page Next Page 1. thethe JobJob Registration Tool Tool 1 Starting 1. Starting Registration The Job Registration Tool is a TWAIN-compliant application program that installs with the ISIS/TWAIN driver. Use the following procedure to start the Job Registration Tool.
Contents 2. ToolTool Settings DialogDialog Box 2 Job 2. JobRegistration Registration Settings Box The Job Registration Tool Settings dialog box provides access to the [New/Editing] dialog box and the [Admin] dialog box, and the [New/Editing] dialog box provides access to the function setting dialog boxes.
Contents Back Previous Page Next Page Settings Common to Each Function Start Job Number [No. 1 to No. 10] Displays the selected job button number. Settings are registered to the job button with the displayed number. Job title Stop Enter the job title to be displayed for [Job title] in the [Job Registration Tool] dialog box. Job titles may consist of up to 40 alphanumeric characters. Job titles other than "Start" and "Stop" are not displayed in the [Scan Panel] dialog box.
Back Contents Scanner setting Previous Page Next Page Settings to Save Image Files When the [Save as file], [Print], or [Attach to E-mail] function is selected in the [Function] box, scanner settings are enabled, and you can press the [Setting] button to specify scanner settings. [Save Image] Check Box This check box appears when [Attach to E-mail] is selected in the [Function] box. Select this check box to save scanned images to the My Pictures folder or a folder that you specify.
Back Contents TIFF Settings Dialog Box Previous Page Next Page Language for OCR When the [Apply OCR] check box is selected, the target language for OCR can be selected in the list box. [Multi-tiff setting] Select the method for saving image files when scanning multi-page documents. y Select [Single page] to save each page in its own image file. y Select [Multi pages] to save all pages in one image file. [Compression] Check Box Select this check box to compress images saved to files.
Contents Settings to Print Scanned Images Back Previous Page Next Page Admin Dialog Box This dialog box appears when you click [Admin] in the [Job Registration Tool] dialog box. You can set [Capacity Warning Settings], [Show Monitor Dialog Setting], [Maximum size of attached file] and [Back Up/Restore]. [Printer] Shows the printer to use for printing images. Click [Printer setting] to change the printer settings. [Print format] Select whether to resize images for printing.
Contents [Capacity Observed Folder] Back Previous Page Next Page Job Backup Settings Specify a folder to monitor for available space. [Warning Size] Enter the maximum total size for all files saved to the specified folder. - When saving to removable storage media such as a CD-R, specify the maximum capacity of the media.
Contents Chapter 6 Maintenance 1. Regular Maintenance .............................................................. 62 Cleaning the Scanner............................................................................. 62 Cleaning the Inside of the Scanner ........................................................ 62 Cleaning the Sensor Glass and the Rollers ............................................ 63 2. Removing and Attaching the Rollers and Document Holding Guide ........ 65 Roller Replacement Cycle...
Contents Cleaning the Sensor Glass and the Rollers If scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1 Open the document feed tray (See p. 20). 2 Press the OPEN knob from both sides (c), and pull the front unit out and downward to open it (d). 4 Back Previous Page Next Page Use a clean dry cloth to wipe dirt off the sensor glass.
Contents 6 Clean the e rollers by wiping the exposed part without turning them. Back Previous Page Next Page 9 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out. 10 Reattach the retard roller and feeding roller (See p. 66 and p. 68.). 11 Close the front unit by gently pushing it up on both sides until it clicks into place. Make sure that the front unit is completely closed by pushing until you hear a click. 12 Close the document feed tray.
Contents 2.2Removing Guide . Removingand andAttaching Attachingthe theRollers Rollersand andDocument Document Holding Holding Guide To clean or replace the feeding roller, retard roller, or document holding guide, remove and then attach the parts as described in each respective section. Back Previous Page Next Page Removing/Attaching the Feeding Roller To remove or attach the feeding roller, follow the procedure below.
Contents 3 4 5 66 Open the roller cover on the main unit by placing your fingers in the grooves and pulling it down. Back Previous Page Next Page Attaching the Feeding Roller 1 Insert the feeding roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the main unit. 2 Slide the roller fixing lever to the right to lock the roller into the hole on the left of the feeding roller. 3 Push down the lever to lock the shaft of the feeding roller into place.
Contents 4 Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Back Previous Page Next Page Removing/Attaching the Retard Roller To remove or attach the retard roller, follow the procedure below. CAUTION Use caution when removing or attaching the retard roller. Using excessive force may cause damage or personal injury. Removing the Retard Roller 5 Close the front unit by gently pushing it up on both sides until it clicks into place.
Contents 3 4 5 68 Grasp the ends of the roller cover inside the front unit and pull it down to open it. Back Previous Page Next Page Attaching the Retard Roller 1 Insert the retard roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the front unit. 2 Slide the roller fixing lever to the left to lock the roller into the hole on the left of the retard roller. 3 Push down the lever to lock the shaft of the feeding roller into place.
Contents 4 Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Back Previous Page Next Page Removing/Attaching the Document Holding Guide To remove or attach the document holding guide, follow the procedure below. CAUTION Use caution when removing or attaching the document holding guide. Using excessive force may cause damage or personal injury.
Contents Previous Page Next Page If the Control Panel is displayed with the Category View, switch to Classic View. Resetting the Counter After replacing the feed rollers, open the counter settings dialog box and reset the counter. 1 From the Windows task bar, click [Start] → [Control Panel]. 2 Double-click [Printers and Other Hardware] in the working field → click [Scanners and Cameras]. Control Panel (Category View) Back 3 Double-click [Scanners and Cameras].
Contents 71 5 Click the [Maintenance] tab → [Reset]. 6 Confirm that the counter for the selected roller is set to 0 → click [OK].
Contents Chapter 7 Troubleshooting Back Previous Page Next Page 1. 1 Troubleshooting 1. Troubleshooting This section describes the possible problems that might occur during use of the scanner and how to solve them. The Scanner Does Not Turn ON ..................................................................(P. 72) The Scanner Is Not Recognized..................................................................(P. 72) Slow Scanning Speed....................................................................
Contents Problem Solution Problem Solution The scanner power is switched OFF. Make sure that the scanner is switched ON. If the scanner is OFF, turn the scanner ON. (See "Chapter 2 Setup - Connecting the Scanner to the Computer," on p. 15.) The scanner does not support your USB interface. This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information.
Contents Problem Solution The rollers inside the scanner are dirty or worn. Clean the rollers (See p.63.). If the rollers are worn, then they need to be replaced. Contact your local authorized Canon dealer or service representative to purchase a roller replacement kit. For information on removing jammed documents, see "Clearing a Paper Jam," on p. 33. × Saved Image Files Do Not Open When image files saved by CapturePerfect 3.0 cannot be opened by other applications, the probable causes are as follows.
Contents Back Previous Page Next Page The [Add or Remove Programs] dialog box appears. 2. Software 2 Uninstalling 2. Uninstalling the Software If the ISIS/TWAIN driver, Job Registration Tool, or CapturePerfect 3.0 are not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the DR-2010C/DR-2510C setup disc (See "2. Installing the Software," on p. 12.). IMPORTANT Log on to Windows as an Administrator.
Contents 2 Click [Yes] in the [DR-2510C Setup] / [DR-2010C Setup] dialog box. Back Previous Page Next Page Uninstalling CapturePerfect 3.0 1 From the Programs list, click [CapturePerfect 3.0] → [Remove]. 2 Click [Yes] in the [CapturePerfect 3.0 Setup] dialog box. 3 Click [Finish]. NOTE To remove the Job Registration Tool, click [Yes] in the [Confirm File Deletion] dialog box. 3 Click [Finish].
Back Contents Previous Page Next Page Specifications Specifications Chapter 8 Appendix Specifications Main Unit Specifications........................................................................... 77 Specifications ........................................................................................ 77 Replacement Parts ................................................................................ 78 External Dimensions.........................................................................
Contents 300 x 300 dpi 50 images/min.(DR-2510C), 40 images/min.(DR-2010C) Grayscale Simplex 200 x 200 dpi 25 pages/min.(DR-2510C), 20 pages/min.(DR-2010C) 300 x 300 dpi 25 pages/min.(DR-2510C), 20 pages/min.(DR-2010C) Duplex 200 x 200 dpi 50 images/min.(DR-2510C), 40 images/min.(DR-2010C) 300 x 300 dpi 50 images/min.(DR-2510C), 40 images/min.(DR-2010C) 24-bit Color Simplex 100 x 100 dpi 25 pages/min.(DR-2510C), 20 pages/min.
Contents Back Previous Page Next Page 6.3" (160mm) External Dimensions (With the document feed tray open) 9.8" (245mm) 11.7" (298mm) 6.3" (160mm) 19.
Contents Back Previous Page Next Page FCC REGULATIONS (For 120 V model) European Union (and EEA) only. Document Scanner, Model M11065/M11064 This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/ EC) and your national law. This product should be handed over to a designated collection point, e.g.
Contents INDEX A AC Adapter .......................................................................................................... 6 B Batch Separation ............................................................................................... 52 Bypass mode .................................................................................................... 23 Previous Page Next Page Folded documents, placing ...............................................................................
Contents L Load limit mark ................................................................................................. 21 Long Document mode ...................................................................................... 35 M Maintenance ..................................................................................................... 62 Moving the scanner ............................................................................................ 6 N Name of parts .......................