Document Scanner DR-2050C DR-2050SP User’s Guide Please read this manual before using this unit. After you finish reading this manual, keep it in a safe place for future reference. To customers who have purchased a Canon DR-2050SP Document Scanner: If you plan to use the document scanner in the Presentation mode, you should read this manual together with the DR-2050SP User’s Guide Presentation Mode Edition.
FCC REGULATIONS (For 120 V model) Document Scanner, Model M11055, M11060 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
READ CAREFULLY BEFORE OPENING THE SEALED DISK PACKAGE CANON SOFTWARE LICENSE AGREEMENT IMPORTANT-READ THIS AGREEMENT BEFORE OPENING THE SEALED DISK PACKAGE! BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THIS AGREEMENT. This legal document is a license agreement between you and Canon Electronics Inc. (“Canon”). BY OPENING THE SEALED DISK PACKAGE, YOU ARE DEEMED TO AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT.
International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the ENERGY STAR® Program guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
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Thank you for purchasing the Canon DR-2050C/DR-2050SP Document Scanner. Please read this manual thoroughly before using the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. The Canon DR-2050C/DR-2050SP is a compact document scanner with automatic paper feed.
Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings. CAUTION Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly.
INTRODUCTION ...................................................................... 1 Manuals for the Scanner ............................................................... 1 Symbols Used in This Manual ....................................................... 2 Chapter 1 Before Using the Scanner ................................. 5 1. Important Safety Instructions ..................................................... 6 Installation Location ................................................................
2. Removing and Attaching the Rollers ....................................... Roller Replacement Cycle .................................................... Resetting the Counter ........................................................... Removing and Attaching the Feed Roller ............................. Removing and Attaching the Retard Roller ........................... 3. Troubleshooting ....................................................................... The Scanner Does Not Turn ON ................
Chapter 1 Before Using the Scanner 1. Important Safety Instructions .............. 6 Installation Location ..................................... 6 Power .......................................................... 7 Moving the Scanner .................................... 7 Remote Control (DR-2050SP only) ............. 8 Handling ...................................................... 8 Disposal ..................................................... 10 2. 3. 4. 5. Features .....................................
1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements. At least 3.9" (100 mm) At least 3.9" (100 mm) At least 3.
• Connect only to a power outlet of the rated voltage and power supply frequency. (either 120 V, 60 Hz or 220-240 V, 50/60 Hz depending on your region) • Do not connect other electrical equipment to the same power outlet to which the scanner is connected. Also, when using an extension cord, make sure that the extension cord is rated for the current requirements of the scanner. • Never try to disassemble the AC adapter or modify it in any way, as this is extremely dangerous.
Remote Control (DR-2050SP only) • Do not leave the remote control on the floor, as damage may result if it is stepped on. • Do not disassemble the remote control. • Take care not to misplace the remote control. • Do not drop or cause physical shock to the remote control. • Do not use any remote control other than the one provided with the scanner. Also, do not use the remote control with any other product. • Remove the batteries from the remote control when it is not in use for extended periods of time.
CAUTION • Do not install the scanner on a surface that is unstable or tilted, or in an area subject to excessive vibrations, as this may cause the scanner to fall, resulting in personal injury or damage to the scanner. • Do not block the ventilation openings. Doing so could cause the scanner to overheat, creating a risk of fire. • Never place small metal objects such as staples, paper clips, or jewelry on the scanner. These items may fall into the scanner, and cause a fire or electric shock.
• Turn OFF the power switch for safety when not using the scanner for a long period of time, such as overnight. Also, turn OFF the power switch, and disconnect the AC adapter from the scanner and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time, such as during consecutive holidays. • Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury.
Chapter 1 2. Features The main features of the DR-2050C/DR-2050SP document scanner are described below. Compact Configuration The scanner has a very compact configuration, measuring only 11.7" (298 mm) (W) × 7.7" (197 mm) (H) × 3.9" (100 mm) (D). The small footprint of this standup vertical scanner saves space. Fast Document Feeding The scanner can scan a maximum of 20 documents per minute in a range of sizes from business cards to LTR/A4 size.
Skip Blank Page Function The scanner is equipped with a Skip Blank Page function that allows it to scan a document regardless of whether every document is double-sided or single-sided. Prescan Function The scanner is equipped with a Prescan function that allows you to adjust the contrast and brightness of a prescanned image and then send the adjusted image to the application software, without needing to scan the document again.
This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner. For part names and their functions of the DR-2050SP, see the DR2050SP User’s Guide Presentation Mode Edition. Front/Right Side Upper Cover Open when you need to set a document in the scanner. Power Indicator Lights green when the scanner is turned ON. Scan Button Press to start document scanning.
Back/Left Side Ventilation Openings USB Connector Connect the included USB cable or one that supports Hi-Speed USB 2.0. Power Connector Connect the AC adapter that is provided with the scanner. Power Switch Turns the scanner ON and OFF. (OFF) (ON) Kensington Slot Used for anti-theft measures. Theft can be prevented by attaching a chain, etc. CAUTION Make sure that ventilation openings are not blocked. Blocked openings can cause internal heat build up, creating the risk of fire.
To use the DR-2050C/DR-2050SP, your computer must satisfy the following system requirements.
• Scanning speeds are lower if your computer’s standard USB interface is USB Full-Speed (equal to USB 1.1). • Use the USB cable provided with the scanner, or a Hi-Speed USB 2.0 compatible cable. • If the CPU, memory, interface card, and other specifications do not satisfy the installation requirements, the scanning speed may be greatly reduced and transmission may take a long time. • Even if the computer satisfies the recommended specifications, the scanning speed may vary, depending on the scan settings.
Chapter 1 5. About the Setup Disc The Canon DR-2050 series scanner setup disc contains the software listed below: • DR-2050C Driver Scanner driver for use with the DR-2050C/DR-2050SP scanner, and the Job Registration Tool. • CapturePerfect 3.0 ISIS-compatible application developed for Canon document scanners. Note The following shows how the DR-2050 series setup disc is configured. For instructions on how to install the software included on the setup disc, see the Easy Start Guide.
18 Before Using the Scanner
Chapter 2 Using the Scanner 1. Documents .......................................... 20 2. Preparing the Trays ............................ 21 Setting Up the Document Feed Tray ......... 21 Using the Document Guide Adapter .......... 22 Using the Feed Extension Plate ................ 22 3. Placing a Documents ......................... 23 How to Feed with the Page Separation Mode ....................................... 23 How to Feed with the Bypass Mode .......... 26 Scanning Folio (Folded Document) .......
1. Documents This scanner can scan documents ranging in size from business cards and checks to LTR/A4 size documents. The size of documents that can be scanned is shown below. For Page Separation mode (continuous feed) (See “How to Feed with the Page Separation Mode,” on p. 23.) Width: 2.16" to 8.5" (55 mm to 216 mm) Length: 2.75" to 11.6" (70 mm to 297 mm) Weight: 14 to 32 lb bond (52 to 128 g/m2) 0.0024" to 0.0059" (0.06 mm to 0.
2. Preparing the Trays Prepare the document feed tray in accordance with the document size and type. Chapter 2 Setting Up the Document Feed Tray Pull the document feed tray towards you to open it. In the case of a short document, open the upper cover.
Using the Document Guide Adapter When a document becomes skewed during scanning or when scanning a document that is folded in half (See p. 27.), install the document guide adapter on the document guide to keep the document from becoming skewed. Install the document guide adapter by positioning it as shown in the illustration. Insert the legs of the document guide adapter as far as they go into the document guide.
There are two methods for paper separation, called the Page Separation mode and Bypass mode for feeding documents. Feeding documents continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time by hand or feeding multiple sheet documents, such as invoices that are attached at one end, is called the Bypass mode. The document feed method can be switched by moving the feed selection lever.
2. Adjust the document guide to the width of the document being scanned. IMPORTANT Do not hold the tips of the document guide adaptor when installing it. Doing so can damage the document tray. 3. Fan the stack of documents to be scanned, and then angle the stack as shown in the illustration so the top edge of the first page is the lowest. (Set the document in the scanner with the top edge of the document facing downwards.
4. Set the document in the scanner with the back of the document facing forward Chapter 2 and its top edge facing downwards. IMPORTANT The document sheet capacity is 50 sheets of non-curled sheets. Note, however, that the capacity is less when document pages are not being fed correctly. 5. Adjust the document guides so they match the width of the document. Note Before scanning, make sure that the document is loaded in the scanner correctly.
How to Feed with the Bypass Mode 1. Raise the feed selection lever (Bypass mode). Bypass mode Page Separation mode 2. Adjust the document guide to the width of the document being scanned. 3. Start scanning from the application. 4. Set the document in the scanner with the back of the document facing forward and its top edge facing downwards. The document is scanned as it is detected.
Scanning Folio (Folded Document) (Front) Chapter 2 The scanner uses a folio scanning method to scan documents that are bigger than LTR/A4 size (maximum A3 size). To do folio scanning, fold the document in half and place it on the scanner. Both sides of the folded document are scanned and combined into a single image. (Back) (Combined Image) Note • When doing folio scan, put the feed selection lever up (a in the figure above) and attach the document guide adapter to keep the document straight. (See p.
4. Scanning Documents There are two methods of scanning documents using the DR-2050C/DR2050SP document scanner. You can scan from an application, such as CapturePerfect 3.0, or you can use the Job function, which allows you to scan by pressing the scan buttons on the operation panel, without starting up an application. This section describes the scanning flow of the CapturePerfect 3.0 application and the Job Function. For details on how to install each application and the driver, see the Easy Start Guide.
• Scan to Presentation Mode This mode is handy when the scanner is used in environments, such as conference halls, where it can be connected to large displays or projectors. CapturePerfect 3.0 is switched to full-screen display, the document is scanned, and the scanned image is displayed at full size on the screen. Projector The scanned image is projected onto the screen. DR-2050C/ DR-2050SP Scan to Presentation Mode Scan to Presentation Mode Note For instructions on how to use CapturePerfect 3.
CapturePerfect 3.0 starts up. 2. Follow the procedure below to select the Canon DR-2050C document scanner as the scanner to be used. 1. On the [Scan] menu, click [Select Scanner].
Note If [CANON DR-2050C] is not displayed in the list of scanners, re-install the ISIS/TWAIN driver. (See “Step 3. Installing the Software” in the Easy Start Guide.) 3. Set the “Default Page Size”. Note This dialog box is displayed only when you select [CANON DR-2050C] for the first time and you click the [OK] button, or when you click [Settings] on the [Select Scanner]. 3. On the [Scan] menu, click [Scanner Setting]. Driver basic setup dialog box opens. Using the Scanner 31 Chapter 2 2.
4. Set the scan settings. For details setting the scanning settings, see “ISIS Driver Settings,” on p. 50, and ISIS/TWAIN Driver Help. 5. Place your document. (See “Placing a Documents,” on p. 23.) 6. On the [Scan] menu, select [Scan Batch to File].
Chapter 2 The [Scan Batch to File Setting] dialog box opens. For more details on how to scan documents, see the CapturePerfect Operation Guide and CapturePerfect Help. 7. Specify the file name and the file type for saving the image data, and click [Save] to start scanning. For details on the available settings in the [Scan Batch to File Setting] dialog box, see the CapturePerfect Operation Guide and CapturePerfect Help. 8.
Using the Job Function The job function allows you to scan merely by pressing the [Scan] button on the scanner according to the Windows event function and job tools. Scanned image data is automatically processed by the function registered to the [Job] button by the Job Registration Tool. Select and register one of the following four functions to the [Scan] button. • Save as file Scanning is performed according to preset scanning conditions, and image files are saved to a specified folder.
The following describes the procedure from starting up Job Registration Tools through to execution of a job scan. For details on setting up the Job Registration Tool, refer to “Job Registration Tool Settings” (See p. 54.) and the Job Registration Tool Help. When [Launcher] is selected, events must be set. (See “Setting the Event Function,” on p. 37.) 1. Click the [Start] button, and then click [Programs] ([All Programs] if you are using Windows XP) Æ [Canon DR-2050C] Æ [Job Registration Tool].
2. Set up the Job Registration Tool. For details on setting up the Job Registration Tool, refer to “Job Registration Tool Settings” (See p. 54.) and the Job Registration Tool Help. Note • You can register jobs for numbers 1 through 10. • When [Launcher] is selected, set the events. (See “Job Registration Tool Settings,” on p. 54.) 3. Use the scan button to select the job you want to execute from the registered jobs, and then click the icon ( ) in the No. frame. When you click the icon of the No.
Chapter 2 “Monitor for DR2050C” is displayed and the scan is executed. 7. When there are no more document sheets, the image data is transferred according to the specified conditions. [Sending complete] is displayed on the “Monitor for DR2050C.” 8. Click [Close] to close the “Monitor for DR2050C.” Setting the Event Function By setting [Events], you select the application to be started up when [Launcher] is selected in Job Registration Tool. 1.
2. For Windows XP, switch the Control Panel to Classic View, or select [Printers and Other Hardware] in the working field. Control Panel (category view) Control Panel (classic view) 3. Click [Scanners and Cameras].
Chapter 2 4. Select [CANON DR-2050C USB], and then click [Properties]. 5. Click the [Events] tab.
2. Select [Scan] button from the [Scanner events] drop-down list. 3. At [Send to this application] unmark the applications that are not to be started up, and click [Apply]. 4. Click [OK] to close [CANON DR-2050C USB Properties]. 5. Restart Windows to enable the new settings for the event function.
Chapter 2 Note • When two or more applications are marked at [Send to this application], the application selection dialog box will be displayed when [Launcher] in the [Job Tools] dialog box is selected, and the [Scan] button is clicked. • Certain applications may not run normally when started as an event. • To disable use of events, mark the [Disable device events] checkbox.
5. Clearing a Paper Jam When paper jams occur during scanning, use the following procedure to clear them. CAUTION When removing jammed paper, take care not to cut your hands on the edges of the paper. 1. Remove any documents from the document feed tray. 2. Pressing the OPEN knob from both sides (a), pull the front unit forward to open it (b). 3. Remove the jammed document from the feed side or the output side.
4. Gently press the left and right sides of the top of the Front Unit. Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click. Note After removing the jammed paper, check to see if the last page of your document was scanned correctly, and then continue scanning.
6. Scanning Hints This section describes helpful hints for setting up and using your scanner. Refer to these hints when you set up the ISIS/TWAIN driver. For more details on items not described in this section, see “Software Settings,” on p. 49. Scanning Double-sided Documents • I want to scan a double-sided document. Set Scanning Side to [Duplex]. See “ISIS Driver Settings g,” on p. 50, and “TWAIN Driver Settings g,” on p. 52.
• I want to divide a document that cannot be placed all at once into multiple stacks and scan them as a single file Set the “Feeding Option” in the Scanner Settings to [Automatic Feeding]. When the scanner detects a document, scanning starts automatically, and you can continue scanning batches until your job is complete. When “Feeding Option” is set to [Panel-Feeding], scanning does not start until you place your document and press Scan button.
Scanning Documents Containing Blank Sheets • I want to skip blank sheets contained in a document stack. Set “Scanning Side” to [Skip blank page]. [Double-sided scanning] is not performed, and blank pages are skipped. See “ISIS Driver Settings g,” on p. 50, and “TWAIN Driver Settings g,” on p. 52. • Blank sheets are not skipped even if [Skip blank page] is set. Set a higher [Ratio of black pixels] value (adjust the slider towards the right).
• I want to enhance text on a document with a dark background Set “Mode” to [Text Enhancement]. The background of the document is removed to enhance the text. See “ISIS Driver Settings b,” on p. 50, and “TWAIN Driver Settings b,” on p. 52. • I want to enhance text on a document that has light text on a light background Set the scanning mode to [Advanced Text Enhancement II]. The background is eliminated or processed out of the document and the text is enhanced. See “ISIS Driver Settings b,” on p.
Prescan Function • I want to preview the image before I scan it For the ISIS driver, check the [Prescan] checkbox. The Prescan window is displayed when scanning starts. See “ISIS Driver Settings k,” on p. 50. For the TWAIN driver, check the [Prescan] checkbox and click [Preview]. One sheet of the document is scanned, and the Prescan window is displayed. See “ISIS Driver Settings j,” on p. 50, and “ISIS Driver Settings n,” on p. 50.
7. Software Settings ISIS Driver Settings.............................................................P. 50 TWAIN Driver Settings........................................................P. 52 Job Registration Tool Settings..........................................P. 54 Note A “Quick Guide” containing the same content as this section of the PDF file version of the User’s Guide is available on the setup disc. Print this guide and keep it near the scanner as a reference.
ISIS Driver Settings Save User Preferences Basic Setup Dialog Box a b c d e f Mode g Page Size h i j * [Contrast] is set automatically when Black and White is selected, and [Brightness] and [Contrast] are set automatically when Text Enhanced is selected. * The Smoothing mode options are not displayed when [600 dpi] Dots per inch is selected. k Batch Separation Dots per inch * Batch Separation is not available when the [Standard Feeding] Feeding Option is selected.
a User Preference Name and save your settings. ) Names can consist of up to 32 characters. b Mode Selects the scanning mode. ) [Text Enhanced] and [Advanced Text Enhancement II] process the background of a document so the text is enhanced and easier to read. ) The Smoothing Gray/Color options used to smooth images and reduce moiré patterns are available when [400 dpi] Dots per inch or below is selected. c Page Size Selects the size of the pages to be scanned.
TWAIN Driver Settings Save User Preferences Basic Setup Dialog Box a b c d Mode e f g Page Size h i k * [Contrast] is set automatically when Black and White is selected, and [Brightness] and [Contrast] are set automatically when Text Enhanced is selected. * The Smoothing mode options are not displayed when [600 dpi] Dots per inch is selected.
a User Preference Name and save your settings. b Mode Selects the scanning mode. ) [Text Enhanced] and [Advanced Text Enhancement II] process the background of a document so the text is enhanced and easier to read. ) The Smoothing Gray/Color options used to smooth images and reduce moiré patterns are available when [400 dpi] Dots per inch or below is selected. c Page Size Selects the size of the pages to be scanned. ) Selecting [Auto-detection] causes automatic page size detection when scanning.
Job Registration Tool Settings Job Registration Tool Dialog Box Admin Dialog Box v a w x b c d y e z Copy Dialog Box New/Editing Dialog Box Dialog box contents will differ depending on the selected function. Save as file Function f g Language for OCR h i j k l m PDF/TIFF Settings r File type s * The [Setting] button is enabled when [PDF] or [TIFF] is selected.
a Job list Shows the registered jobs. ) The job for the icon ( ) that is colored is executed when the scan button is pressed. b [New/Editing] button Opens the New/Editing dialog box. c [Copy] button Copies a registered job to another Job No. d [Delete] button Deletes the selected job from the Job list. e [Admin] button Opens the Admin dialog box. New/Editing Dialog Box f Job title Enter the job title to appear on the display panel. g Function Selects the function assigned to the Scan button.
56 Using the Scanner
Chapter 3 Appendices 1. Regular Maintenance ......................... 58 Cleaning the Scanner ................................ Cleaning Inside the Scanner ..................... Cleaning the Scanning Glass and the Rollers ....................................................... Cleaning the Metal Rollers ........................ 58 58 59 61 2. Removing and Attaching the Rollers 62 Roller Replacement Cycle ......................... Resetting the Counter ...............................
1. Regular Maintenance Perform the regular maintenance described below to maintain peak scanning quality. CAUTION • When cleaning the scanner or the inside of the scanner, turn OFF the power switch and unplug the power cord from the outlet. • Do not use spray cleaners to clean the scanner. Precision mechanisms inside the scanner may get wet and result in malfunction. • Never use paint thinner, alcohol, or other organic solvents to clean the scanner.
Cleaning the Scanning Glass and the Rollers If your scanned images contain lines or smudges, or if the scanned documents are dirty, then the scanning glass or the rollers inside the scanner may be dirty. Clean them periodically. 1. Open the document feed tray. 2. Pressing the OPEN knob from both sides (a), pull the front unit forward to Chapter 3 open it (b). 3. Use a blower to keep the interior of the scanner free of dust and paper particles. 4.
5. Rotate the rollers (a) and (b) as you clean them. Moisten a cloth with plain water, wring out excess water, wipe the rollers and then dry it with a clean dry cloth. Feed Roller Retard Roller 6. Remove the feed roller and retard roller. (See p. 66, p. 69.) IMPORTANT After removing the feed roller and retard roller, clean them and then return them to the scanner. 7. Wipe the removed rollers with a firmly wrung cloth moistened with water. 8. Attach the rollers that were removed. (See p. 67, p. 70.) 9.
Cleaning the Metal Rollers 1. Turn on the scanner. 2. Open the document feed tray. 3. Pressing the OPEN knob from both sides (a), pull the front unit forward to Chapter 3 open it (b). 4. Use a clean dry cloth to wipe the metal rollers ( parts in the illustration). Press the Scan button and Stop button at the same time to rotate the metal rollers in small increments. CAUTION • There are two metal rollers, one for the Front Unit and one for the scanner. Be sure to wipe both of them.
2. Removing and Attaching the Rollers Follow the relevant procedure to remove and attach the feed roller and retard roller when you clean or replace them. IMPORTANT Feed rollers are consumable parts. When the rollers start to wear out, paper jams and misfeeds may occur more often. When this happens, buy an exchange roller kit, and replace the feed roller and the retard roller. CAUTION Do not use excessive force when removing or attaching the rollers. Doing so may damage them.
Resetting the Counter After replacing the feed rollers, open the [Counter setup] dialog box and reset the counter. 1. Follow the procedure below to open the [Counter setup] dialog box. Chapter 3 1. Click the [Start] button, Æ click [Settings] on the Start menu Æ click [Control Panel]. (For Windows XP, click the [Start] button Æ click [Control Panel].) 2. For Windows XP, switch the Control Panel to Classic View, or select [Printers and Other Hardware] in the working field.
3. Select [CANON DR-2050C USB], and then click [Properties]. 4. Click the [Counter] tab.
2. Click the [Reset] button, and then make sure that the [Retard and Feed roller] Chapter 3 has been set to 0. Removing and Attaching the Feed Roller Follow the procedure below to remove and attach the feed roller for cleaning or replacement. Note When attaching the feed roller during installation, operate the roller fastening lever according to the removal procedure and then attach the feed roller. CAUTION Do not use excessive force when removing or attaching the feed roller. Doing so may damage them.
Removing the Feed Roller 1. Pressing the OPEN knob from both sides (a), pull the front unit forward to open it (b). 2. Open the roller cover on the scanner side. Insert a finger into the depression in the cover and open it. 3. Raise the roller lock lever (a), and then slide it to the left (b).
Attaching the Feed Roller 1. Set the feed roller into the hollow inside the roller cover, and align the notch in the roller with the scanner shaft. 2. Slide the roller lock lever to the right, and then insert the shaft into the hole on the left side of the roller. Appendices 67 Chapter 3 4. Shift the feed roller to the left to separate it from the shaft, and then remove it.
3. Lower the lever to lock the roller shaft. 4. Close the roller cover. Return the cover fully to its original position until you hear it click into place. 5. Gently press the left and right sides of the top of the Front Unit. Return the unit fully to its original position until you hear it click into place. Removing and Attaching the Retard Roller Follow the procedure below to remove and attach the retard roller for cleaning or replacement.
CAUTION Do not use excessive force when removing or attaching the rollers. Doing so may damage them. Removing the Retard Roller 1. Pressing the OPEN knob from both sides (a), pull the front unit forward to Chapter 3 open it (b). 2. Holding the edges of the roller cover on the inside of the front unit, open the cover. 3. Raise the roller lock lever (a), and then slide it to the left (b).
4. Shift the Retard Roller to the left to separate it from the shaft, and then remove it. Attaching the Retard Roller 1. Position the retard roller so the notch in the roller is facing the scanner’s shaft. 2. Slide the roller lock lever to the right, and then insert the shaft into the hole on the left side of the retard roller.
3. Push the roller lock lever towards the back of the scanner to lock the retard roller in place. Chapter 3 4. Attach the roller cover. Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click. 5. Gently press the left and right sides of the top of the front unit. Return the unit fully to its original position until you hear it click into place.
3. Troubleshooting This section describes the possible problems that might occur during use of the scanner and how to solve them. The Scanner Does Not Turn ON ........................................P. 72 The Scanner Is Not Recognized ........................................P. 72 Slow Scanning Speed.........................................................P. 73 Scanning Is Not Performed................................................P. 74 Documents Are Not Fed Correctly ....................................
Problem The scanner does not support your USB interface. Solution This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information. (See p. 15.) Problem The scanner does not support the USB cable. Solution Use the USB cable provided with the scanner. Problem The USB hub is not compatible with the scanner. Solution Remove the USB hub.
Scanning Is Not Performed Check the following if the scanner does not scan an image even though the scanning operation is performed: • Is the scanner correctly connected to the computer? • Has the scanner driver been installed? • Has the application software been installed correctly? Has the application software been set up correctly? • Is there a problem in the PC system? IMPORTANT • If documents are not scanned normally even if the scanner setup is OK, a probable cause is that the scanner driver or applic
Paper Is Not Ejected Correctly When you are performing page-by-page scanning while a multi-page document is set in the scanner, scanning pauses with the trailing edge of the scanned sheet being engaged by the eject roller. Problem Under these conditions, the scanner enters a standby state and pauses for the next sheet. It does not indicate a paper jam. Solution To scan the next sheet of the document, manually remove the page that is engaged by the eject roller, or just start the next scan job.
Symptoms The scanned image is too dark (or faint). Problem The [Brightness] setting is not set to an appropriate value. Solution If the image is dark, set a higher [Brightness] setting, or if the image is faint, set a lower [Brightness] setting. (See “Software Settings,” on p. 49.) Symptoms Text or images on the rear side of your document appear in the scanned image. Problem The [Brightness] setting is too low, or the paper is too thin. Solution Set a higher [Brightness] setting.
Symptoms The scanned image is abnormal for certain documents. Problem Functions such as [Auto-detection], [Deskew], or [Border Removal] were used when scanning documents containing text or photos up to their edges. (The scanner cannot accurately process the edges of documents.) Solution Turn off functions such as [Auto-detection], [Deskew], or [Border Removal] when scanning documents containing text or photos up to their edges. (See “Software Settings,” on p. 49.
4. Uninstalling Software If the ISIS/TWAIN driver, “Job Registration Tool,” and “CapturePerfect 3.0” are not operating normally, follow the procedure below to uninstall them. Then, re-install the software from the DR-2050 series setup disc. (See “Step 3. Installing the Software,” in the Easy Start Guide.) IMPORTANT Be sure to log on as an administrator when using Windows 2000 Professional or Windows XP. 1. Click the [Start] button Æ click [Settings] Æ [Control Panel].
Chapter 3 The [Add/Remove Programs Properties] dialog box appears. Note For Windows XP, the [Add or Remove Programs] dialog box appears. 3. From the list in the dialog box, select the application you want to delete Æ click [Change/Remove]. For more information on uninstalling each application, see the following: See “Uninstalling the ISIS/TWAIN Driver/Job Registration Tool,” on p. 80. See “Uninstalling CapturePerfect 3.0,” on p. 82.
Uninstalling the ISIS/TWAIN Driver/Job Registration Tool 1. From the Programs list in the dialog box, select [Canon DR-2050C/2080C Scanner Driver] (or [DR-2050C Job Tool]) Æ click the [Change/Remove] button. 2. The [Confirm File Deletion] screen appears. Click the [Yes] button. The [Remove Shared File ?] dialog box appears. 3. Click the [Yes To All] button. A confirmation message appears.
4. Click the [Yes] button to start the uninstallation. Note All deleted shared files can be reinstalled by installing the software again. Chapter 3 5. After uninstall is complete, click the [OK] button to exit the uninstaller.
Uninstalling CapturePerfect 3.0 1. Select [CapturePerfect 3.0] from the list in the dialog box Æ click the [Remove] button. 2. The file delete confirmation screen appears. Click the [Yes] button. Uninstallation starts.
Chapter 3 3. After uninstallation is complete, click the [Finish] button to exit the uninstaller.
5. Specifications Specifications For DR-2050SP Presentation mode specifications, see the DR-2050SP User’s Guide Presentation Mode Edition. Scanner Type Desktop sheetfed scanner Scanning Document Specifications Width: 2.16" to 8.50" (55 mm to 216 mm) Length: (separated documents) 2.75" to 11.6" (70 mm to 297 mm) (nonseparated documents) 2.75" to 13.9" (70 mm to 355 mm) Weight: (separated documents) 14 to 32 lb bond (0.0024" to 0.0059") (nonseparated documents) 52 to 128 g/m2 (0.06 mm to 0.
24-bit Color Simplex 100 × 100 dpi 200 × 200 dpi 18 pages/minute 7 pages/minute 100 × 100 dpi 200 × 200 dpi 36 images/minute 12 images/minute Duplex Hi-Speed USB 2.0 Other Functions Auto document thickness adjustment, folio scan Dimensions 11.7" × 7.7" × 3.9" (W × H × D) 298 mm × 197 mm × 100 mm (W × H × D) Dimensions (with trays open) 11.7" × 12.7" × 5.2" (W × H × D) 298 mm × 323 mm × 132 mm (W × H × D) Weight (Excluding the AC adapter) Approximately 5.5 lb (2.
11.7" (298 mm) 86 Appendices 3.9" (100 mm) 1.3" (32 mm) (Document Tray is open) 7.7" (197 mm) 12.
Index A J AC adapter ...................................................7 Job Function .............................................. 34 Job Registration Tool .......................... 35, 49 Bypass Mode .............................................26 C CapturePerfect 3.0 .........................17, 28, 75 Cleaning .....................................................58 Metal Rollers .........................................61 Rollers ...................................................59 Scanner ....
U Upper Cover ..............................................13 USB Connector ..........................................14 V Ventilation Openings .................................
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CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD.
ISIS Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Save User Preferences Basic Setup Dialog Box Mode Page Size Batch Separation * Batch Separation is not available when the [Standard Feeding] Feeding Option is selected. Feeding Option * The Delay setting is available when the [Automatic Feeding] Feeding Option is selected.
ISIS Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Basic Setup Dialog Box Scan Area Dialog Box 1 User Preference Name and save your settings. ☞ Names can consist of up to 32 characters. B Page Size Selects the size of the pages to be scanned. ☞ Click [Custom] to register a non-standard document size as a custom page size. 2 Mode Selects the scanning mode.
TWAIN Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Save User Preferences Basic Setup Dialog Box Mode Page Size Scanning Option If an application program executes scanning directly from the basic setup dialog box, the [Scan] button is displayed instead of the [OK] button, and the [Area window] is displayed in the Scan Area dialog box.
TWAIN Driver Quick Guide Keep this Quick Guide near the scanner for ready reference. Basic Setup Dialog Box Scan Area Dialog Box 1 User Preference Name and save your settings. B Page Size Selects the size of the pages to be scanned. ☞ Click [Custom] to register a non-standard document size as a custom page size. 2 Mode Selects the scanning mode. ☞ [Text Enhanced] and [Advanced Text Enhancement 2] process the background of a document so the text is enhanced and easier to read.
Job Registration Tool Quick Guide Keep this Quick Guide near the scanner for ready reference. Job Registration Tool Dialog Box Admin Dialog Box Copy Dialog Box New/Editing Dialog Box Dialog box contents will differ depending on the selected function. Save as file Function PDF/TIFF Settings File type Print * The [Setting] button is enabled when [PDF] or [TIFF] is selected.
Job Registration Tool Quick Guide Keep this Quick Guide near the scanner for ready reference. Job Registration Tool Dialog Box 1 Job list Shows the registered jobs. ☞ The job for the icon ( ) that is colored is executed when the scan button is pressed. 2 [New/Editing] button Opens the New/Editing dialog box. 3 [Copy] button Copies a registered job to another Job No. 4 [Delete] button Deletes the selected job from the Job list. 5 [Admin] button Opens the Admin dialog box.
