Cover Document Scanner User Manual ♦ Please read this manual before operating this scanner. ♦ After you finish reading this manual, store it in a safe place for future reference.
International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the ENERGY STAR® Program for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
Introduction Thank you for purchasing the Canon imageFORMULA DR-3010C. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Symbols Used in This Manual The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.
Scanning Documents That Include Both Color and Black-and-White Pages .............................................................................................. 30 Scanning Different Sized Documents Together ............................... 31 Skipping Blank Pages...................................................................... 31 Scanning (Single-Sided) 11" x 17"/A3 Documents .......................... 31 Deskewing Documents....................................................................
1. Important Safety Instructions Chapter 1 Before Using the Scanner 1. Important Safety Instructions ...................................................... 5 Installation Location ................................................................................ 5 AC Adapter .............................................................................................. 6 Moving the Scanner ................................................................................ 6 Handling ............................
• • • Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality. AC Adapter • The following conditions are recommended for optimal scanning quality: - Room temperature:10°C to 32.5°C (50°F to 90.5°F) - Humidity: 20% to 80% RH • Avoid installing the scanner near equipment that generates a magnetic field (e.
Handling • WARNING Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock. • • • • • • • • • • • • • 7 Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly flammable substance near the scanner. Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, and do not pull or excessively bend the power cord. Never connect the power cord when your hands are wet.
Disposal 2. Features of the DR-3010C Document Scanner • The main features of the DR-3010C document scanner are described below. When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner. Compact Size The dimensions of the scanner are as follows: 12.2" (310 mm) (W) x 9.1" (230 mm) (H) x 23.0" (583 mm) (D) (with the tray open). (The size of the scanner with the tray closed is 12.2" (310 mm) (W) x 7.8" (197 mm) (H) x 11.
Auto Color Detection The scanner detects whether the scanned document is in color or black-andwhite, and saves the image in the same format as the document. Folio Scan You can scan folded documents. The scanner will scan both sides and combine the scanned images into a single image. Sleep Mode The scanner is designed to save energy by entering the sleep mode when it is not scanning documents.
Operation Panel 3. Names and Functions of Parts Display Panel Displays the job numbers or the error codes. This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner. Plus Key Increases the job number on the display panel. Front View/Right-Side View Document Feed Tray Attach before placing documents. Document Feeder Load the Document. (See p.21.
Feed Selection Lever Feed Selection Lever Use this lever to change the way documents are fed. Push it up to feed documents one at a time (Page Separation mode) (see p.22). Push it down to feed documents that are fastened together, such as invoices, without separating them (Bypass mode). (See p.24.) Paper Eject Stopper Paper Eject Stopper Use the paper eject stopper that corresponds to the length of the documents you want to scan.
1. Scanner System Requirements Chapter 2 Setup To use the DR-3010C scanner, your computer must satisfy the following system requirements. • 1. Scanner System Requirements ................................................... 12 2. Installing the Software ............................................................. 13 Setup Disc ............................................................................................. 13 Software Installation..............................................................
2. Installing the Software • • • • • • • • 13 IMPORTANT If you do not know the requirements for your computer system, contact the store where you purchased the computer or the manufacturer of the computer for more information. This section describes how to install the required software. Use the latest USB 2.0 driver made available by Microsoft. For details, contact your local authorized Canon dealer. Setup Disc Use the USB interface provided as standard with your computer.
Software Installation Follow the procedure below to install the software. • • • 4 Click [Install]. 5 Click [Next]. 6 Read the license agreement → click [Yes] to accept it. IMPORTANT Install the software before connecting the scanner to the computer. Log on to Windows as an Administrator. Close all other applications before installing the software. 1 2 3 Turn the power of the computer ON. Insert the DR-3010C Setup disc into the CD-ROM drive of the computer. Click [Typical Installation].
7 When the driver installation is complete, click [Finish]. 10 Confirm the installation location → click [Next]. 8 Click [Next]. 11 When the CapturePerfect 3.0 installation is complete, click [Finish]. 9 Read the license agreement → click [Yes] to accept it. 12 Click [Next].
13 When the User Manual installation is complete, click [Finish]. Connecting the Scanner to the Computer Connect the scanner to the computer. IMPORTANT Before connecting the scanner to the computer, verify that the power switch of the scanner is OFF. If the power switch is in the ON position, push the switch to set it to OFF. 14 15 16 1 Verify that the power switch of the scanner is OFF ( 2 Connect the power cord to the AC adapter. setting). Click [Exit] to finish installing the software.
3 Connect the plug of the AC adapter to the power connector on the back of the scanner. 4 Use the supplied USB cable to connect the scanner to the computer.
3. Turning the Power ON When you turn the computer and the scanner ON for the first time, the Plug and Play function of Windows recognizes the scanner and automatically installs the required device driver. 3 Windows automatically recognizes the DR-3010C as new hardware. NOTE • • IMPORTANT If you turn the power OFF, wait at least 10 seconds before turning it ON again.
1. Documents Chapter 3 Basic Operation 1. Documents ........................................................................... 19 2. Preparing the Scanner ............................................................. 21 Preparing the Trays ............................................................................... 21 Preparing the Document Stopper .......................................................... 21 3. Placing Documents .................................................................
IMPORTANT A document must meet the following criteria to be scannable: • • • • • • • 20 Business Card Size: 1.97" x 2.12" (50 mm x 53.9 mm) or larger Paper weight: 140 lb bond (300 g/m2) 0.0138" (0.35 mm) or less When scanning multiple documents of different sizes, place the documents so that they cover the entire span of the feed rollers. It is recommended that documents larger than LTR/A4 paper are fed one sheet at a time. Scanning documents before the ink is dry can cause problems with the scanner.
2. Preparing the Scanner Prepare the document feed tray according to the paper size and type. Preparing the Document Stopper Use the document stopper that corresponds with the length of the document you want to scan. Preparing the Trays The extension trays can be set to the size of the document you want to scan. • • • 21 NOTE Documents can be scanned with the document eject tray closed. Open the document eject tray when you want to stack output documents.
3 3. Placing Documents Fan the pages of the document to be scanned, and then turn the document so that it is upside down. There are two methods for feeding documents, the Page Separation mode and Bypass mode. Feeding pages continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time or feeding documents consisting of multiple pages that are attached, is called the Bypass mode.
5 Adjust the document guides to fit the width of the document. • • • IMPORTANT Always smooth out any folds or curls in your documents before placing them into the feeder. If the leading edge of a document is curled, it may cause a paper jam. If feeding stops due to a system error or paper jam while the scanner is scanning, resolve the problem, make sure that the scanned image of the last page that was successfully fed has been stored, and then resume scanning the remaining document pages.
Feeding in the Bypass Mode When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the top (or the edge that is fastened together) is fed through the scanner first. 1 Switch the feed selection lever to (Bypass). 4 • • Use the application software to start scanning. IMPORTANT When placing documents that are fastened together, such as invoices, place the fastened side of the document so that it is fed through the scanner first.
3 Place the card horizontally, turn it upside down and face down, with the top fed through the scanner first. Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR/A4 and, therefore, do not fit in the feeder. (The maximum size is 11" x 17"/A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The DR-3010C will scan both sides and combine the scanned images into a single image.
4. Scanning Methods • • • • • NOTE When scanning folded documents, switch the feed selection lever to (Bypass). When placing folded documents, place the document into the scanner so that the fold is on the right side. The side of the folded document facing you will become the right side of the combined image. When scanning folded documents, click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Folio] from the Scanning Side dropdown list → click [OK].
2 From the [Scan] menu, select [Select Scanner]. 5 From the [Scan] menu, select [Scanner Setting]. 3 Select [CANON DR-3010C] → click [OK]. 6 Set the scan settings → click [OK]. For more information on scan settings, see Chapter 4, "ISIS/TWAIN Driver Settings," on p.38. 7 Place your document. (See "3. Placing Documents," on p.22.) 8 From the [Scan] menu, select [Scan Batch to File]. NOTE If [CANON DR-3010C] is not displayed in the list of scanners, reinstall the ISIS/TWAIN driver.
9 10 Specify the file name and the file type for saving the image data → click [Save] to start scanning. When there are no more pages of the document to scan, scanning stops, and the Continue Scanning dialog box is displayed. Place the next document → click [Continue Scanning] to resume scanning, or click [Stop Scanning] to end scanning. Scanning with the Job Function This section describes how to start the Job Registration Tool and how to scan with the Job Function.
2 • • 29 Register the job. For information on registering jobs, see Chapter 5, "Job Registration Tool Settings," on p.56. 5 Press the Plus key or Minus key to select the job number of the Display Panel(c) → press the Start key(d). 6 The Monitor for DR-3010C dialog box is displayed, and scanning starts. 7 When scanning is complete, the image data is sent with the specified conditions. 8 Click [Close] in the Monitor for DR-3010C dialog box. NOTE You can register jobs from No. 1 to No. 9.
Using the Scan Panel Special Scanning The Scan Panel is an application that is installed with the ISIS/TWAIN driver. It is displayed in the system tray when the DR-3010C driver is started. If in the [Others] tab in the Properties for Canon DR-3010C dialog box is set to ‘Panel-Feeding’ or ‘Automatic Feeding’, the Scan Panel will appear when you start scanning. This section describes examples of settings that can be specified when scanning with the DR-3010C.
Scanning Different Sized Documents Together Skipping Blank Pages You can set the scanning conditions to scan different sized documents together, such as LTR and LGL documents, while detecting the correct size of the document. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto-detection] from the Page Size drop-down list → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings - Paper Size Settings," on p.42.
Deskewing Documents Reducing Bleed Through for Thin Documents and Documents with Dark Back Sides You can set the scanning conditions to detect slanted document pages and straighten the scanned images. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings - Correcting Image Skewing," on p.44.
Enhancing the Red color for Black-and-White Scanning You can set the scanning conditions to enhance the color red when performing black-and-white scanning. Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select [Red Enhance] from the Front and Back drop-down lists → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings - Enhancing the Red Color," on p.51.
• • To create separate files for each batch of documents during continuous scanning Select [Automatic Feeding] or [Panel-Feeding] from the Feeding Option dialog box → select [Auto] from the Batch Separation drop-down list (only for the ISIS driver). 6. Handling Paper Jams/Double Feed Detection If a paper jam or double feed is detected while scanning, the following error code is displayed on the display panel of the scanner and the scanning stops.
2 Press the OPEN button (c) while pulling the front unit open (d). The error code on the display panel changes to "C." d c IMPORTANT Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner. 4 Close the front unit by gently pushing it up on both sides until it clicks into place.
7. Other Functions 2 Setting the Long Document Mode If the Control Panel is displayed with the Category View, click [Printers and Other Hardware] in the working field → click [Scanners and Cameras]. If the Control Panel is displayed with the Classic View, double-click [Scanners and Cameras]. The length of documents that can be scanned with the DR-3010C is normally 14.02" (356 mm), but you can scan documents up to 39.2" (1,000 mm) long by setting the scanner to the Long Document mode.
4 Click the [Maintenance] tab → click the [Long Document mode (1,000 mm)] radio button. 5 Click [Apply] → [OK]. 6 Turn the scanner OFF, and then ON again.
1. Before Using the Scanner Chapter 4 ISIS/TWAIN Driver Settings 1. Before Using the Scanner ......................................................... 38 2. ISIS/TWAIN Driver Properties Dialog Box....................................... 39 Scan Mode Settings .............................................................................. 40 Auto Color Detection ............................................................................. 41 Paper Size Settings.................................................
NOTE If [CANON DR-3010C] is not displayed in the list of scanners, reinstall the ISIS/ TWAIN driver. (See Chapter 2, "Setup - 2. Installing the Software," on p. 13.) 4 • • • Select the default page size from the Default Page Size drop-down list → click [OK]. 2. ISIS/TWAIN Driver Properties Dialog Box The Properties for Canon DR-3010C dialog box is displayed when you select [Scanner Setting] from the [Scan] menu in CapturePerfect 3.0.
NOTE If you are using a TWAIN driver, the two extra settings below are displayed on the [Basic] tab and [Image processing] tab. Refer to the Help for details. -[Basic] tab: Scan options -[Image processing]: Black/white inversion - Scan Mode Settings This section describes the procedure for setting the scan mode to suit your needs. 1 - Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the scanning mode from the Mode drop-down list → click [OK].
• The following tab functions are partially disabled according to the selected mode.
y Color Saturation: Adjust the setting towards when you want to scan a color document with low color saturation as a black-and-white document. y Proportion of Color: Adjust the setting towards when you want to scan a color document with a low proportion of color as a black-and-white document. - [Mode in case of binary] Select the scanning mode when a page is detected as black-and-white.
Scan Resolution Settings Scanning Side Settings This section describes the procedure for setting the resolution for scanning. This section describes the procedure for setting the page side settings for scanning. 1 • • 43 Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the resolution for scanning from the Dots per inch drop-down list → click [OK]. 1 NOTE Higher resolutions provide clearer images, but produce larger files.
- [Skip blank page] As each document page is scanned, the scanner detects whether it is blank, and if so, the image is not saved. y Selecting [Skip blank page] enables the [Setting] button, which opens the Blank Skip Setting dialog box. y Adjust the Content density setting in the Blank Skip Setting dialog box if blank pages are not skipped, or if non-blank pages are skipped.
Moire Reduction Adjusting the Scan Area This section describes the procedure for setting to reduce the moire effect (a shimmering, wavy pattern) that may appear when scanning color documents or scanning in grayscale. This section describes the procedure for scanning part of a document image. 1 Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [High Quality Moire Reduction] from the [Moire Reduction] drop-down list → click [OK].
Scan Area Dialog Box (TWAIN Driver) This dialog box appears with application programs that display the Scan button in the Properties dialog box. The Area window and Preview button are not displayed when using applications like the Job Registration Tool that display the OK button in the Properties dialog box. Page Size This setting is linked to the Page Size setting, for selecting the size of document pages to scan.
Brightness/Contrast Adjustment • This section describes the procedure for adjusting the brightness and contrast for scanning. 1 The availability of brightness and contrast settings are as follows, according to the setting selected from the Mode drop-down list in the Basic tab. Scanning mode Click the [Brightness] tab in the Properties for Canon DR-3010C dialog box → adjust the [Brightness] slider and [Contrast] slider to adjust the brightness and contrast for scanning → click [OK].
Gamma Curve Settings • Select Select the side and color for the custom setting. y The color bar and color of the sample image are changed to show the specified color. - Input method Select the setting method for gamma correction. - [Factor] Move the slider to the left or right to adjust the gamma correction factor between 0.2 and 5.0. y The gamma correction value, Gamma Curve Graph, and sample image color are interlinked.
Image Contour Adjustment Image Rotation This section describes the procedure for adjusting the contours of the scanned image. This section describes the procedure for rotating the orientation of the scanned image. 1 1 Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → adjust the Edge emphasis slider to adjust the contours of the scanned image → click [OK]. NOTE Move the slider toward to soften the image contours, or toward to sharpen the image contours.
Text Orientation Detection This section describes the procedure for automatically correcting the orientation of an output image by detecting the direction of the text when scanning. 1 • • 50 Click the [Image processing] tab in the Properties for Canon DR-3010C dialog box → select the [Text Orientation Recognition] check box → click [OK]. NOTE When the [Text Orientation Recognition] check box is selected, the Image Rotation and area settings in the Scan Area dialog box are disabled.
Omitting a Specific Color Enhancing the Red Color This section describes the procedure for setting to omit borders and ruled lines of a specified color (red, green, or blue) from the scanned image. This section describes the procedure for setting the scanner to enhance the color red when performing black-and-white scanning. NOTE If you select [24-bit Color] or [Auto Color Detection] from the Mode drop-down list in the [Basic] tab, you cannot specify this setting.
Rapid System Recovery Double Feed Detection This section describes the procedure for setting the system recovery method used by the scanner when document feeding stops due to a paper jam or other error during scanning. This section describes the procedure for setting the scanner to stop document feeding when double feeding of document pages is detected. 1 Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the [Rapid recovery system] check box → click [OK].
Feeding Options This section describes the procedure for selecting the method for feeding documents. 1 Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the document feeding method from the Feeding Option drop-down list → click [OK]. y When [Automatic Feeding] is selected, the Setting button is enabled to allow setting the delay time from when a placed document is detected to when scanning starts. The delay time can be set from 0 to 60 seconds.
Prescan This section describes the procedure for checking a scanned image and adjusting the brightness and contrast accordingly. 1 3 Check the preview image displayed in the Prescan window → adjust [Brightness] and [Contrast] as necessary using the sliders or up/down buttons → click (Start) to save the scanned image. Click the [Others] tab in the Properties for Canon DR-3010C dialog box → select the [Prescan] check box → click [OK].
Registering Scanning Conditions Checking the Version This section describes the procedure for registering specified scanning conditions. This section describes the procedure for checking the version of the ISIS/TWAIN driver you are currently using. 1 1 Click the [Basic] tab in the Properites for Canon DR-3010C dialog box → click [About]. 2 Check the content of the About dialog box → click [OK] → [OK].
1. Starting the Job Registration Tool Chapter 5 Job Registration Tool Settings 1. Starting the Job Registration Tool................................................ 56 2. Job Registration Tool Settings Dialog Box ...................................... 57 The Job Registration Tool is a TWAIN-compliant application program that installs with the ISIS/TWAIN driver, and is used to register jobs that can be executed by the operation panel. Use the following procedure to start the Job Registration Tool.
2. Job Registration Tool Settings Dialog Box The Job Registration Tool Settings dialog box provides access to the New/ Editing and Admin dialog boxes. The New/Editing dialog box provides access to the function setting dialog boxes. New/Editing Dialog Box The New/Editing dialog box appears when you click a job in the Job Registration Tool dialog box or click [New/Editing] from the [Editing] menu. The New/Editing dialog box appears as follows, depending on the function settings registered to the job.
Settings Common to Each Function Scanner setting When the [Save as file], [Print], or [Attach to E-mail] is selected from the Function drop-down list, scanner settings are enabled, and you can press [Setting] to specify scanner settings. Job Number [No. 1 to No. 9] Displays the selected job number. Settings are registered to the job with the displayed number. [Job title] Enter the job title to be displayed for [Job title] in the Job Registration Tool dialog box.
Settings to Save Image Files [File name] Enter a name for the files to save. y File names may consist of up to 32 alphanumeric characters. y A time stamp (YYYYMMDDHHmmSSMMM) is automatically appended to the indicating the time of scanning. Example for a file with the name "Sample" scanned on May 24, 2008 at 9:16 pm and 32.836 seconds: Sample20080524211632836.pdf [Save Image] Check Box This check box appears when [Attach to E-mail] is selected from the Function drop-down list.
y If your application program does not support the above compression formats, you may be unable to open scanned image files. In this case, disable [Compression] when scanning. PDF setting Dialog Box NOTE Chinese OCR with the Simplified Chinese or Traditional Chinese setting requires a Chinese language environment to display properly. [Apply OCR] Check Box Select this check box to enable recognition of the text within images and to save the recognized text data with the image.
Settings to Print Scanned Images [Printer] Shows the printer to use for printing images. Click [Printer setting] to change the printer settings. [Print format] Select whether to resize images for printing. y Select [Actual size] to print images in the same size as their original documents. y Select [Fit to paper] if the scanned documents are larger than the printer paper, to resize the images to the printer paper size.
2 If the Control Panel is displayed with the Category View, click [Printers and Other Hardware] in the working field → click [Scanners and Cameras]. If the Control Panel is displayed with the Classic View, double-click [Scanners and Cameras]. Control Panel (Category View) 4 Printers and Other Hardware • Control Panel (Classic View) 3 62 Click [Events] tab → select [Scan Button] in [Scanner events]. Right-click [CANON DR-3010C USB] → click [Properties].
Admin Dialog Box IMPORTANT Do not select [DR-3010C Job Tool] displayed in the [Send to this application] list. The job function will not run correctly. • • This dialog box appears when you select [Admin setting] from the [Admin] menu in the Job Registration Tool dialog box. You can set Capacity Warning Settings, Show Monitor Dialog Setting, Maximum size of attached file, and Back Up / Restore.
[Capacity Observed Folder] Job Backup Settings Specify a folder to monitor for available space. [Warning Size] Enter the maximum total size for all files saved to the specified folder. y When saving to removable storage media such as a CD-R, specify the maximum capacity of the media. y When folder monitoring ([Display Warning Dialog]) is enabled, a warning message appears when starting to scan if the total size of the files in the specified folder exceeds the specified limit.
Printing Registered Jobs You can print the registered jobs list in the printing dialog box displayed by clicking [Print] in the [Admin] menu. The size of the document printed is approx. 2.1" x 3.4" (54 mm x 86 mm). NOTE As shown in the job number 3 diagram, the end of job titles with a text string that is too long are abbreviated with '...'.
1. Regular Maintenance Chapter 6 Maintenance Clean the scanner on a regular basis, as described below, to maintain peak scanning quality. 1. Regular Maintenance .............................................................. 66 • Cleaning the Scanner............................................................................. 66 Cleaning the Inside of the Scanner ........................................................ 66 Cleaning the Sensor Glass and the Rollers ........................................
Cleaning the Sensor Glass and the Rollers If scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1 Open the document eject tray. (See p.21.) 2 Press the OPEN button (c) while pulling the front unit open (d). 4 Use a clean dry cloth to wipe dirt off the sensor glass. Wipe both the front and back sensor glasses.
6 Clean the e rollers by wiping the exposed part without turning them. Clean the f rollers while turning them. Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture. 9 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out. 10 Reattach the feed roller and retard roller. (See p.70 and p.72.
2. Removing and Attaching the Rollers and Document Holding Guide To clean or replace the feed roller, retard roller, or document holding guide, remove and then attach the parts as described in each respective section. Removing/Attaching the Feed Roller To remove or attach the feed roller, follow the procedure below. CAUTION CAUTION Do not use excessive force when removing or attaching the rollers and document holding guide. Doing so many damage them.
4 Lift up the roller fixing lever (c), and slide it to the left (d). d c 5 70 Attaching the Feed Roller 1 Insert the feed roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the main unit. 2 Slide the roller fixing lever to the right to lock the roller into the hole on the left of the feed roller. 3 Push down the lever to lock the shaft of the feed roller into place.
4 Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Removing/Attaching the Retard Roller To remove or attach the retard roller, follow the procedure below. CAUTION Use caution when removing or attaching the retard roller. Using excessive force may cause damage or personal injury. Removing the Retard Roller 5 Close the front unit by gently pushing it up on both sides until it clicks into place.
3 4 Open the roller cover inside the front unit using your finger. 72 1 Insert the retard roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the front unit. 2 Slide the roller fixing lever to the left to lock the roller into the hole on the left of the retard roller. 3 Push down the lever to lock the shaft of the feed roller into place. Lift up the roller fixing lever (c), and slide it to the right (d).
4 Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Removing/Attaching the Document Holding Guide To remove or attach the document holding guide, follow the procedure below. CAUTION Use caution when removing or attaching the document holding guide. Using excessive force may cause damage or personal injury. Removing the Document Holding Guide 5 Close the front unit by gently pushing it up on both sides until it clicks into place.
Resetting the Counter After replacing the feed rollers, open the counter settings dialog box and reset the counter. 1 2 3 Right-click [CANON DR-3010C USB] → click [Properties]. 4 Click the [Maintenance] tab → [Reset]. 5 Confirm that the counter for the selected roller is set to 0 → click [OK]. From the Windows task bar, click [Start] → [Control Panel]. If the Control Panel is displayed with the Category View, click [Printers and Other Hardware] in the working field → click [Scanners and Cameras].
1. Troubleshooting Chapter 7 Troubleshooting This section describes the possible problems that might occur during use of the scanner and how to solve them. Refer to the references below that correspond with any problems that you might encounter. 1. Troubleshooting ..................................................................... 75 The Scanner Does Not Turn ON .................................................................... P. 75 The Scanner Is Not Recognized.....................................
Problem Solution Problem Solution The scanner power is switched OFF. Make sure that the scanner is switched ON. If the scanner is OFF, turn the scanner ON. (See "Chapter 2 Setup - Connecting the Scanner to the Computer," on p.16.) The scanner does not support your USB interface. This product is not guaranteed to operate with all types of USB interfaces. Contact your local authorized Canon dealer or service representative for more information. Problem Solution The scanner does not support the USB cable.
Problem Solution The rollers inside the scanner are dirty or worn. Clean the rollers. (See p.67.) If the rollers are worn, then they need to be replaced. Contact your local authorized Canon dealer or service representative to purchase a roller replacement kit. For information on removing jammed documents, see "6. Handling Paper Jams/ Double Feed Detection," on p.34. × Saved Image Files Do Not Open When image files saved by CapturePerfect 3.
Symptoms Problem Solution The size of the document could not automatically be detected. The scanning glass or rollers inside the scanner may be dirty. Clean the scanning glass and rollers. If the auto-detection of the paper size fails even after cleaning the scanning glass and rollers, the scanning glass inside the scanner may be scratched. Contact your local authorized Canon dealer or service representative. Symptoms Problem Solution The scanned image is abnormal in some applications.
The [Add or Remove Programs] dialog box appears. 2. Uninstalling the Software If the ISIS/TWAIN driver, Job Registration Tool, or CapturePerfect 3.0 are not operating normally, follow the procedure below to uninstall them. Then, reinstall the software from the DR-3010C setup disc. (See "2. Installing the Software," on p.13.) IMPORTANT Log on to Windows as an Administrator. 1 From the Windows task bar, click [Start] → [Control Panel].
2 Click [Yes] in the DR-3010C Setup dialog box. Uninstalling CapturePerfect 3.0 1 From the Programs list, click [CapturePerfect 3.0] → [Remove]. 2 Click [Yes] in the CapturePerfect 3.0 Setup dialog box. 3 Click [Finish]. NOTE To remove the Job Registration Tool, click [Yes] in the Confirm File Deletion dialog box. 3 Click [Finish]. NOTE When removing the Job Registration Tool, click [Yes To All] in the Remove Shared File dialog box → click [Yes].
3. Removing the Document Feed Tray 3 Pull to remove the document feed tray while the back of the document guide is unsnapped from the document feed tray. The machine cannot be returned to its packaging with the document feed tray attached. To return the machine to its packaging for storage or repair, follow the procedure below to remove the document feed tray. 81 1 Push the document guides to the center of the machine.
Specifications Chapter 8 Appendix Specifications Main Unit Specifications........................................................................... 82 Specifications ........................................................................................ 82 Replacement Parts ................................................................................ 83 External Dimensions.............................................................................. 84 INDEX .........................................
Grayscale Simplex 200 x 200 dpi 30 pages/min. Replacement Parts 300 x 300 dpi 30 pages/min. Duplex 200 x 200 dpi 60 images/min. 300 x 300 dpi 60 images/min. 24-bit Color Simplex 100 x 100 dpi 30 pages/min. 200 x 200 dpi 30 pages/min. Duplex 100 x 100 dpi 60 images/min. 200 x 200 dpi 60 images/min. Interface Hi-Speed USB 2.0 Other Functions Auto document thickness adjustment, folio scanning External Dimensions 12.2" x 11.5" x 7.
7.8" (197 mm) External Dimensions 12.2" (310 mm) (With tray open) (9.1" (230 mm)) 11.5" (292 mm) (23.
FCC REGULATIONS (For 120 V model) European Union (and EEA) only. Document Scanner, Model M11066 This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/ EC) and your national law. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE).
INDEX A AC Adapter........................................................................................................... 6 B Bar code detection ............................................................................................... 9 Batch Separation................................................................................................ 53 Bypass mode ..................................................................................................... 24 F Features ...................
Counter, resetting ..................................................................................... 74 Replacement cycle.................................................................................... 69 Job Registration Tool......................................................................................... 56 K Kensington......................................................................................................... 10 L Launcher, setting .........................................
