Cover Document Scanner Reference Guide ♦ Please read this manual before operating this scanner. ♦ After you finish reading this manual, store it in a safe place for future reference.
FCC REGULATIONS (For 120 V model) European Union (and EEA) only. Document Scanner, Model M11066 This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/ EC) and your national law. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE).
International ENERGY STAR® Office Equipment Program As an ENERGY STAR® Partner, Canon Electronics Inc. has determined that this machine meets the ENERGY STAR® Program for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
Introduction Contents Thank you for purchasing the Canon imageFORMULA DR-3010C. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. Introduction .............................................................................. iii Symbols Used in This Manual .........................................................................
Reducing Bleed Through for Thin Documents and Documents with Dark Back Sides....................................................................... 21 Deleting Borders and Ruled Lines of a Specified Color (Red/Green/Blue)............................................................................. 21 Enhancing the Red color for Black-and-White Scanning ................. 21 Creating Smaller Files......................................................................
Chapter 1 Before Using the Scanner 1. Important Safety Instructions Chapter 1 Before Using the Scanner To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location 1. Important Safety Instructions ...................................................... 1 Installation Location ................................................................................ 1 AC Adapter .............................................................
Chapter 1 Before Using the Scanner • • • Avoid exposing the scanner to rapid changes in temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality. AC Adapter • The following conditions are recommended for optimal scanning quality: - Room temperature:10°C to 32.5°C (50°F to 90.
Chapter 1 Before Using the Scanner Handling • WARNING Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock. • • • • • • • • • • • • • Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly flammable substance near the scanner. Do not cut, damage, or modify the power cord. Do not place heavy objects on the power cord, and do not pull or excessively bend the power cord.
Chapter 1 Before Using the Scanner Disposal 2. Features of the DR-3010C Document Scanner • The main features of the DR-3010C document scanner are described below. When disposing of this scanner, be sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner. Compact Size The dimensions of the scanner are as follows: 12.2" (310 mm) (W) x 9.1" (230 mm) (H) x 23.0" (583 mm) (D) (with the tray open). (The size of the scanner with the tray closed is 12.
Chapter 1 Before Using the Scanner Auto Color Detection Sleep Mode The scanner detects whether the scanned document is in color or black-andwhite, and saves the image in the same format as the document. Folio Scan The scanner is designed to save energy by entering the sleep mode when it is not scanning documents. Bar Code Detection You can scan folded documents. The scanner will scan both sides and combine the scanned images into a single image.
Chapter 1 Before Using the Scanner Operation Panel 3. Names and Functions of Parts Display Panel Displays the job numbers or the error codes. This section describes the name and function of each part. Make sure to read this section and familiarize yourself with the parts of the scanner before using the scanner. Plus Key Increases the job number on the display panel. Front View/Right-Side View Document Feed Tray Attach before placing documents. Document Feeder Load the Document. (See p.12.
Chapter 1 Before Using the Scanner Feed Selection Lever Feed Selection Lever Use this lever to change the way documents are fed. Push it up to feed documents one at a time (Page Separation mode) (see p.13). Push it down to feed documents that are fastened together, such as invoices, without separating them (Bypass mode). (See p.15.) Paper Eject Stopper Paper Eject Stopper Use the paper eject stopper that corresponds to the length of the documents you want to scan.
Chapter 1 Before Using the Scanner 4. Scanner System Requirements • To use the DR-3010C scanner, your computer must satisfy the following system requirements.
Chapter 1 Before Using the Scanner 5. Setup Disc The following software is included on the DR-3010C Setup disc. • • DR-3010C Driver/Job Registration Tool The scanner driver for using the DR-3010C and the tool to register/set jobs. CapturePerfect 3.0 An ISIS compatible application developed for use with Canon document scanners. NOTE The Setup disc of the DR-3010C is configured as follows. Install the software using either Typical Installation or Custom Installation.
Chapter 2 Basic Operation 1. Documents Chapter 2 Basic Operation 1. Documents ........................................................................... 10 2. Preparing the Scanner ............................................................. 12 Preparing the Trays ............................................................................... 12 Preparing the Document Stopper .......................................................... 12 3. Placing Documents .............................................
Chapter 2 Basic Operation Business Card Size: 1.97" x 2.12" (50 mm x 53.9 mm) or larger Paper weight: 140 lb bond (300 g/m2) 0.0138" (0.35 mm) or less IMPORTANT A document must meet the following criteria to be scannable: • • • • • • • When scanning multiple documents of different sizes, place the documents so that they cover the entire span of the feed rollers. IMPORTANT If a stack of business cards cannot be fed properly, reduce the number of cards in the stack.
Chapter 2 Basic Operation 2. Preparing the Scanner Prepare the document feed tray according to the paper size and type. Preparing the Document Stopper Use the document stopper that corresponds with the length of the document you want to scan. Preparing the Trays The extension trays can be set to the size of the document you want to scan. 2 • • • NOTE Documents can be scanned with the document eject tray closed. Open the document eject tray when you want to stack output documents.
Chapter 2 Basic Operation 3 3. Placing Documents Fan the pages of the document to be scanned, and then turn the document so that it is upside down. There are two methods for feeding documents, the Page Separation mode and Bypass mode. Feeding pages continuously from a stack of documents placed in the feed tray is called the Page Separation mode. Feeding documents one sheet at a time or feeding documents consisting of multiple pages that are attached, is called the Bypass mode.
Chapter 2 Basic Operation 5 Adjust the document guides to fit the width of the document. • • • NOTE Before scanning, make sure that the document is not curled or creased, and that it is placed in the feed tray correctly. Scanning an improperly placed, curled, or creased document may damage the document or cause a paper jam. 6 • • Use the application software to start scanning.
Chapter 2 Basic Operation 4 Feeding in the Bypass Mode When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the top (or the edge that is fastened together) is fed through the scanner first. 1 Switch the feed selection lever to • • (Bypass). Use the application software to start scanning.
Chapter 2 Basic Operation 3 Place the card horizontally, turn it upside down and face down, with the top fed through the scanner first. Placing Folded Documents Folio Scan enables you to scan documents that are larger than LTR/A4 and, therefore, do not fit in the feeder. (The maximum size is 11" x 17"/A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The DR-3010C will scan both sides and combine the scanned images into a single image.
Chapter 2 Basic Operation 4. Scanning Methods • • • • • NOTE When scanning folded documents, switch the feed selection lever to (Bypass). When scanning with the DR-3010C, in addition to scanning from an application, you can also use the Job function to perform scanning by pressing the Start key. This section describes the procedures for scanning using the CapturePerfect 3.0 software included with the scanner, scanning using the Job function, and other special scanning.
Chapter 2 Basic Operation • • Scan Page Only one page of the document is scanned. Scanning with the Job Function Scan Job The scanning conditions and scan mode (Scan Batch to File, Scan Batch to Print, or Scan Batch to Mail) are registered in advance as a job. The scan job can be executed by selecting the registered job from the drop-down list (a), and then pressing (Scan Job) on the toolbar (b).
Chapter 2 Basic Operation Using the Scan Panel Special Scanning The Scan Panel is an application that is installed with the ISIS/TWAIN driver. It is displayed in the system tray when the DR-3010C driver is started. If in the [Others] tab in the Properties for Canon DR-3010C dialog box is set to ‘Panel-Feeding’ or ‘Automatic Feeding’, the Scan Panel will appear when you start scanning. This section describes examples of settings that can be specified when scanning with the DR-3010C.
Chapter 2 Basic Operation Scanning Different Sized Documents Together Skipping Blank Pages You can set the scanning conditions to scan different sized documents together, such as LTR and LGL documents, while detecting the correct size of the document. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select [Auto-detection] from the Page Size drop-down list → click [OK].
Chapter 2 Basic Operation Deskewing Documents Reducing Bleed Through for Thin Documents and Documents with Dark Back Sides You can set the scanning conditions to detect slanted document pages and straighten the scanned images. Click the [Basic] tab in the Properties for Canon DR-3010C dialog box → select the [Deskew] check box → click [OK]. For more information on setting the scanning conditions, see Chapter 4, "ISIS/ TWAIN Driver Settings," in the User Manual.
Chapter 2 Basic Operation Saving the Text Data of Documents as Search Keywords 5. Practical Examples You can set the scanning conditions to convert the text information of a document into text data when creating a PDF file, to be used when searching the text on a computer. Select [OCR Settings] from the [Options] menu in CapturePerfect 3.0 → select the [Enable] check box → select the language to apply OCR from the Language for OCR drop-down list → click [OK].
Chapter 2 Basic Operation • • To create separate files for each batch of documents during continuous scanning Select [Automatic Feeding] or [Panel-Feeding] from the Feeding Option dialog box → select [Auto] from the Batch Separation drop-down list (only for the ISIS driver). 6. Handling Paper Jams/Double Feed Detection If a paper jam or double feed is detected while scanning, the following error code is displayed on the display panel of the scanner and the scanning stops.
Chapter 2 Basic Operation 2 Press the OPEN button (c) while pulling the front unit open (d). The error code on the display panel changes to "C." d c IMPORTANT Make sure to pull the document out carefully, without applying too much force. If the jammed paper tears while you are pulling it out, make sure to remove any remaining pieces from inside the scanner. 4 Close the front unit by gently pushing it up on both sides until it clicks into place.
Chapter 2 Basic Operation 2 7. Other Functions Setting the Long Document Mode If the Control Panel is displayed with the Category View, click [Printers and Other Hardware] in the working field → click [Scanners and Cameras]. If the Control Panel is displayed with the Classic View, double-click [Scanners and Cameras]. The length of documents that can be scanned with the DR-3010C is normally 14.02" (356 mm), but you can scan documents up to 39.
Chapter 2 Basic Operation 4 Click the [Maintenance] tab → click the [Long Document mode (1,000 mm)] radio button. 2 5 Click [Apply] → [OK]. 6 Turn the scanner OFF, and then ON again.
Chapter 3 Appendix 1. Regular Maintenance Chapter 3 Appendix Clean the scanner on a regular basis, as described below, to maintain peak scanning quality. 1. Regular Maintenance .............................................................. 27 • Cleaning the Scanner............................................................................. 27 Cleaning the Inside of the Scanner ........................................................ 27 Cleaning the Sensor Glass and the Rollers .......................
Chapter 3 Appendix Cleaning the Sensor Glass and the Rollers If scanned images contain streaks, or if the scanned documents become dirty, the sensor glass or rollers inside the scanner may be dirty. Clean them periodically. 1 Open the document eject tray. (See p.12.) 2 Press the OPEN button (c) while pulling the front unit open (d). 4 Use a clean dry cloth to wipe dirt off the sensor glass. Wipe both the front and back sensor glasses.
Chapter 3 Appendix 6 Clean the e rollers by wiping the exposed part without turning them. Clean the f rollers while turning them. Wipe the rollers with a cloth that has been dampened with water and thoroughly wrung out, and then use a dry, soft cloth to wipe away any moisture. 9 Wipe the removed rollers with a cloth that has been dampened with water and thoroughly wrung out. 10 Reattach the feed roller and retard roller. (See p.31 and p.33.
Chapter 3 Appendix 2. Removing and Attaching the Rollers and Document Holding Guide Removing/Attaching the Feed Roller To remove or attach the feed roller, follow the procedure below. To clean or replace the feed roller, retard roller, or document holding guide, remove and then attach the parts as described in each respective section. CAUTION Use caution when removing or attaching the feed roller. Using excessive force may cause damage or personal injury.
Chapter 3 Appendix 4 Lift up the roller fixing lever (c), and slide it to the left (d). d c 5 Attaching the Feed Roller 1 Insert the feed roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the main unit. 2 Slide the roller fixing lever to the right to lock the roller into the hole on the left of the feed roller. 3 Push down the lever to lock the shaft of the feed roller into place.
Chapter 3 Appendix 4 Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Removing/Attaching the Retard Roller To remove or attach the retard roller, follow the procedure below. CAUTION Use caution when removing or attaching the retard roller. Using excessive force may cause damage or personal injury. Removing the Retard Roller 5 Close the front unit by gently pushing it up on both sides until it clicks into place.
Chapter 3 Appendix 3 4 Attaching the Retard Roller Open the roller cover inside the front unit using your finger. Insert the retard roller into the slot inside the roller cover, and align the notch on the roller with the shaft on the front unit. 2 Slide the roller fixing lever to the left to lock the roller into the hole on the left of the retard roller. 3 Push down the lever to lock the shaft of the feed roller into place. Lift up the roller fixing lever (c), and slide it to the right (d).
Chapter 3 Appendix 4 Close the roller cover. Make sure that the cover is completely closed by pushing until you hear a click. Removing/Attaching the Document Holding Guide To remove or attach the document holding guide, follow the procedure below. CAUTION Use caution when removing or attaching the document holding guide. Using excessive force may cause damage or personal injury.
Chapter 3 Appendix Resetting the Counter After replacing the feed rollers, open the counter settings dialog box and reset the counter. 1 2 3 Right-click [CANON DR-3010C USB] → click [Properties]. 4 Click the [Maintenance] tab → [Reset]. 5 Confirm that the counter for the selected roller is set to 0 → click [OK]. From the Windows task bar, click [Start] → [Control Panel].
Chapter 3 Appendix 3. Troubleshooting This section describes the possible problems that might occur during use of the scanner and how to solve them. Refer to the references below that correspond with any problems that you might encounter. The Scanner Does Not Turn ON .................................................................... P. 36 The Scanner Is Not Recognized.................................................................... P. 36 Slow Scanning Speed.............................................
Chapter 3 Appendix Problem Solution The USB hub does not support Hi-Speed USB 2.0. Remove the USB hub. Problem Solution × Scanning Is Not Performed For information on removing jammed documents, see "6. Handling Paper Jams/ Double Feed Detection," on p.23.
Chapter 3 Appendix × Scanning Results Are Not as Expected If there is a problem with the scanning result (for example, the scanned image is not clear, or the image is striped or dirty) the probable causes are incorrect ISIS/ TWAIN driver settings or a problem with the scanning unit inside the scanner. Scanning results can also become skewed if the ISIS/TWAIN driver has not been installed correctly, or the application in use does not support ISIS/TWAIN driver functions.
Chapter 3 Appendix × An Error Code Is Displayed on the Display Panel The following are possible causes of an error message displayed on the display panel of the scanner. Check each possible cause. Error Code Problem Solution This error code is displayed if the front unit of the scanner is open. Close the front unit of the scanner. For more information on closing the front unit, see "6. Handling Paper Jams/Double Feed Detection," on p.23.
Chapter 3 Appendix 3 4. Removing the Document Feed Tray Pull to remove the document feed tray while the back of the document guide is unsnapped from the document feed tray. The machine cannot be returned to its packaging with the document feed tray attached. To return the machine to its packaging for storage or repair, follow the procedure below to remove the document feed tray. 1 Push the document guides to the center of the machine.
Chapter 3 Appendix 5. Specifications Grayscale Simplex 200 x 200 dpi 30 pages/min. 300 x 300 dpi 30 pages/min. Duplex 200 x 200 dpi 60 images/min. Specifications 300 x 300 dpi 60 images/min. 24-bit Color Simplex 100 x 100 dpi 30 pages/min. Main Unit 200 x 200 dpi 30 pages/min. Duplex 100 x 100 dpi 60 images/min. Type 200 x 200 dpi 60 images/min. Desktop sheetfed scanner Scanning Document Size Plain Paper Interface Hi-Speed USB 2.
Chapter 3 Appendix Replacement Parts External Dimensions Exchange roller kit (product code: 3335B001AA) Kit to replace the rollers (retard roller, feed roller) and document holding guide. For information on replacing the rollers, see "Removing/Attaching the Feed Roller," on p.30 and "Removing/Attaching the Retard Roller," on p.32. For information on replacing the document holding guide, see "Removing/ Attaching the Document Holding Guide," on p.34.
Chapter 3 Appendix INDEX A Removing ................................................................................................. 30 Feed Selection lever ............................................................................................. 7 Folded documents, placing ................................................................................ 16 Front unit ............................................................................................................. 6 AC Adapter............
Chapter 3 Appendix Preparing the scanner........................................................................................ 12 Document stopper .................................................................................... 12 Trays......................................................................................................... 12 U USB connector..................................................................................................... 6 USB Link switch..........................
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD.
Chapter 3 Appendix 5. Specifications Grayscale Simplex 200 x 200 dpi 30 pages/min. 300 x 300 dpi 30 pages/min. Duplex 200 x 200 dpi 60 images/min. Specifications 300 x 300 dpi 60 images/min. 24-bit Color Simplex 100 x 100 dpi 30 pages/min. Main Unit 200 x 200 dpi 30 pages/min. Duplex 100 x 100 dpi 60 images/min. Type 200 x 200 dpi 60 images/min. Desktop sheetfed scanner Scanning Document Size Plain Paper Interface Hi-Speed USB 2.
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD.
