Reference Guide DR-9050C/DR-7550C DR-6050C Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
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FCC REGULATIONS (For 120 V model) Document Scanner: – DR-6050C: Model M11070 – DR-7550C: Model M11069 – DR-9050C: Model M11068 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
European Union (and EEA) only. This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE).
Preface Thank you for purchasing the Canon imageFORMULA DR-6050C/DR-7550C/DR-9050C Document Scanner. Please read this and the following manuals thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions. After reading the manuals, store them in a safe place for future reference.
Symbols Used in This Manual How This Manual is Organized The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety. This manual consists of the following chapters. WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the scanner safely, always pay attention to these warnings.
Table of Contents Preface.................................................................... v Manuals for the Scanner ..........................................v Symbols Used in This Manual ................................. vi How This Manual is Organized................................ vi Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions .............................. 2 Installation Location................................................. 2 Power ............................
Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions .............................. 2 Installation Location .................................................2 Power .......................................................................2 Moving the Scanner .................................................3 Handling ...................................................................3 Disposal ...................................................................5 2. Features...........
1. Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. Installation Location The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements. ● Provide adequate space around the scanner for operation, maintenance, and ventilation. 32.20" (818 mm) or more 24.84" (631 mm) or more 3.
Moving the Scanner ● The scanner weights about 50 lbs (22.5 kg). To lift or move the scanner, always use two people, one on each side. Never attempt to lift the scanner by yourself. You could drop the scanner or pinch your fingers, resulting in personal injury or damage to the scanner. Remember to be extra careful when moving it. ● Make sure to disconnect the interface cable and power cord when moving the scanner.
■ Never try to take the scanner apart or modify it in any way, as this is dangerous and may lead to a fire or electric shock. ■ Do not use flammable aerosol sprays products near the scanner. ■ When cleaning the scanner, turn the power switch OFF and disconnect the power plug from the power supply. ■ Clean the scanner using a slightly dampened cloth which has been well wrung out. Never use alcohol, benzene, paint thinner, or any other flammable substances.
■ Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner. ■ Be careful when placing paper in the scanner and when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper.
2. Features The main features of the DR-6050C/7550C/9050C are described below. Scanner Features ● Variety of Scanning Modes The scanner is equipped with six scanning modes: Black and White, Error Diffusion, Advanced Text Enhancement, Advanced Text Enhancement II, 256Color Grayscale, and 24-Bit Color. * Advanced Text Enhancement can clarify scanned text by processing background or foreground colors.
Fixed-Size Scanning ● Verify Scan While scanning, the count of document pages scanned is verified against a pre-specified count or the count obtained from Count-Only Mode. ● Text Orientation Detection The text orientation on each page is detected, and the scanned image is rotated in 90-degree increments as necessary for normalization. Auto-Size Detection Scanning ● Skew Detection The scanner stops feeding when a skewed document is detected as it touches the edge of the feeder inlet.
● Dropout and Color Enhancement The scanner is equipped with drop-out and enhancement functions that enable you to specify one color (red, blue, or green) to be omitted (dropped out) or enhanced when scanning, respectively. ● Folio Scan Documents that are too large to fit in the feeder inlet can be folded and scanned on both sides, and the images combined into a single image.
Other Functions ● Rapid Recovery System When this function is activated and a sensor detects a misfeed due to a paper jam or double feed, which causes feeding to stop, scanning pauses to allow you to correct the cause of the misfeed, after which scanning continues from the document page on which the abnormality was detected. (See “Clearing a Paper Jam or Double Feed Error” on p. 32.
3. Names and Functions of Parts The names and functions of the DR-6050C/7550C/9050C parts are shown below. Front View, Feeder Inlet, and Eject Outlet a Upper Unit Open when cleaning the rollers or paper jams. b Imprinter Cover Open when replacing the ink cartridge in the optional imprinter or when cleaning the imprinter. c Document Eject Tray Scanned documents are output here. d Control Panel (See p. 12.) e Power Switch Turns the scanner ON and OFF.
Rear View CAUTION Do not block the ventilation holes. Doing so could cause the scanner to overheat, creating a fire hazard. 11 1 Before You Start Using the Scanner a Ventilation Holes (Exhaust Fan) Exhausts heat from inside the scanner. b Power Connector Connect the supplied power cord here. c USB Connector (Type B) Connect the supplied USB cable here. d SCSI Connector (50-pin half-pitch D-sub receptacle) Connect the SCSI cable here. e DIP Switches (SCSI ID) Selects the scanner’s SCSI ID.
Control Panel 12 a Display Panel Displays the user mode, job info, messages, and counter. b Count Clear Key Clears the counter on the display panel. c Enter Key Selects the user mode, and accepts settings. d Keys Selects the user mode and job. e Menu Key Displays the user mode. f Job Key Selects jobs. g Count Only Key Feeds and counts the number of document pages. h Separation Off Key Raises the Document Feed Tray for the non-separating (manual) mode.
Chapter 2 Basic Operation 1. Turning the Power ON and OFF ....................... 14 About the Power Switch .........................................14 2. Documents........................................................ 15 Acceptable Documents ..........................................15 3. Document Feed and Eject Trays ...................... 18 Preparing the Document Feed Tray.......................18 Adjusting the Document Guides.............................20 Preparing the Document Eject Tray ........
1. Turning the Power ON and OFF Use the power switch to turn the scanner ON and OFF, or if you are using a USB connection, you can set the USB-linked power switch. CAUTION • After turning the scanner OFF, wait at least ten seconds before turning it back ON. • If the scanner is connected via SCSI cable, always turn the scanner ON before turning the computer ON. If you turn the computer ON before the scanner, it may not recognize the scanner properly.
2. Documents The scanner can scan documents ranging in size from business cards and checks to 11" × 17"/A3 size. The size and type of paper that can be fed depends on the feeding method. Acceptable Documents The scanner can feed the following document sizes. • Manual feeding requires feeding one document at a time while the [Separation Off] key on the control panel is lit and the Document Feed Tray is raised.
• Note that scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. Wrinkled or creased documents Carbon paper Curled documents Coated paper Torn documents Extremely thin, translucent paper Small Size Limitation Mark: When placing documents that are smaller than LTR/A4 size. Large Size Limitation Mark: When placing documents that are larger than LTR/A4 size.
3. Confirm your settings. 4. Press [Enter]. • When scanning with the Long Document Mode set to [ON2], if the scan is performed at 400/600 dpi or the scan is performed with the scanning mode set to color and the scanning side set to [Duplex], the image may be lost. If this occurs, scan by reducing the resolution, using black and white, or setting the scanning side to [Simplex].
3. Document Feed and Eject Trays Before scanning, prepare the Document Feed and Eject Trays for the desired paper size. Preparing the Document Feed Tray 1. Press the Menu key on the control panel. ■ Document Feed Tray The height of the Document Feed Tray can be adjusted according to the number of document pages to be loaded (the default setting is the lowest position). Menu Key The User Mode is activated.
■ Document Guides 4. Press [Enter]. Slide the document guides to fit the width of your document. 2 Enter Key The current setting is indicated by blinking square brackets [ ]. 5. Press the [ ] or [ ] key to select [0], [1] or [2]. 6. Press [Enter] to accept the selection. The Document Feed Tray moves to the selected height. ■ Document Feeder Tray Extension / Extension Wire Pull out the tray extension as needed for the length of your document. 7. Press the Stop key to exit the User Mode.
Gently open the extension wire. ■ Loading Documents at the Left Side This example shows the procedure for loading documents at the left side of the feeder. 1. Spread the document guides all the way to the left and right. Hint Use the extension wire if the document extends beyond the edge of the document tray. Adjusting the Document Guides 2. Load your documents against the left feed guide.
4. Lock the right document guide (a), and unlock the left document guide (b). ■ Resetting the Document Guides To reset the guides so that they are equidistant from the center, perform the following procedure to spread the guides to the left and right as far as they will go. 1. Confirm that the right document guide is locked (a), and slide the left guide all the way to the left (b). 2 Basic Operation 5. Slide the left document guide to the left edge of your documents. 2.
4. Unlock the left document guide. ■ Document Eject Tray Extension Open the Document Eject Tray Extension when documents look like they are going to fall off of the eject tray. Preparing the Document Eject Tray The Eject Tray includes two Document Eject Guides, the Eject Tray Extension and Eject Paper Stopper, to be adjusted to fit the width and length of your documents. ■ Eject Paper Stoppers Raise the appropriate Eject Paper Stoppers to stop ejected documents from spilling out of the eject tray.
4. Document Feeding Methods Two document feeding methods are available: Continuous Feeding, which feeds documents automatically from the document tray by the pickup roller; and Manual Feeding, which requires one document at a time to be positioned manually for transport by the feed roller, while the pickup roller is disabled.
Continuous Manual Feeding Mode Enable the Continuous Manual Feeding Mode from the User Mode when document pages do not separate well using Continuous Feeding. ■ Continuous Manual Feeding Mode Setting Select Manual Feed Mode in the User Mode settings to enable continuous manual feeding. 1. Press the Menu key on the control panel.
4. Press [Enter]. 2 Enter Key Basic Operation The current setting is indicated by blinking square brackets [ ]. 5. Press the [ ] or [ ] key to select [ON] or [OFF], and press [Enter] to accept the selection. 6. Press the Stop key to exit the User Mode.
5. Scanning Scanning operations can be controlled by a scanning application program such as the CapturePerfect 3.0 software included with the scanner, or directly from the control panel of the DR-6050C/7550C/9050C, using the Job Function. This section describes the Job Function and provides an overview of CapturePerfect 3.0. Registered jobs are displayed.
CapturePerfect 3.0 CapturePerfect 3.0 is an ISIS-compatible application developed for Canon document scanners. CapturePerfect 3.0 includes the following modes. Select the desired scan mode from the Scan menu to perform scanning. For more information on CapturePerfect 3.0, refer to the CapturePerfect 3.0 Operation Guide. ■ Scanning with CapturePerfect The following three scanning methods are available from the CapturePerfect Scan menu.
Scan Job The scanning conditions and scan mode (Scan Batch to File, Scan Batch to Printer, or Scan Batch to Mail) are registered in advance as a job. The scan job can then be performed by selecting the registered job from the dropdown list (a) or by clicking (Scan Job) on the toolbar (b). b 1. From the Windows task bar, click [Start] ➔ click [All Programs] ➔ [CapturePerfect 3.0] ➔ [CapturePerfect 3.0].
3. Select [CANON DR-XXXX] and click [Settings]. The [Scan Batch to File Setting] dialog box opens. (XXXX varies depending on the model you are using) 2 Basic Operation IMPORTANT If [CANON DR-XXXX] is not displayed in the list of scanners, you must re-install the ISIS/TWAIN driver. 4. Select the default page size and click [OK]. 7. Click the [Scanner Setting] button. IMPORTANT If you select [Default] in the ISIS driver properties dialog box, that setting is applied here. 5.
The Properties dialog box for the ISIS driver opens. IMPORTANT You must load your documents as described below, depending on the specified Feed Option setting. • If the [Standard Feeding] Feed Option is enabled, load your documents before scanning. When all of the documents have been scanned, the Continue Scanning dialog box appears. 8. Set the scan settings. Hint For details on the Properties dialog box, refer to the User Manual.
• If the [Automatic Feeding] Feed Option is enabled, scanning is performed automatically whenever a sensor in the Document Feed Tray detects a loaded document, and pressing the Stop key causes the Continue Scanning dialog box to appear. • If the [Panel-Feeding] Feed Option is enabled, the Start key lamp is lit. You must load a document and press the Start key to scan. Pressing the Stop key causes the Continue Scanning dialog box to appear. 2 Basic Operation Start Key (Lamp lights green) 12.
6. Clearing a Paper Jam or Double Feed Error If a paper jam or double feed occurs during scanning, a paper jam message appears on the PC and on the scanner’s display panel. Use the following procedure to clear the paper jam. CAUTION • When removing jammed paper, take care not to cut your hands on the edges of the paper. • Make sure to remove all of the jammed paper. Torn paper remaining in the scanner may cause future jams or damage to the scanner.
5. Check to verify the last saved image, and resume scanning. ■ When “Press Start Key” Appears Return the jammed document page to the top of the document stack yet to be scanned, and press the Start key to resume scanning. When the Rapid Recovery System is enabled in the ISIS/ TWAIN driver settings, the following message appears on the display panel after you remove the jammed paper.
IMPORTANT When a double feed is detected, the following process occurs, and messages appear according to the Rapid Recovery System setting in the ISIS/TWAIN driver. ■ When the Rapid Recovery System is Enabled 1. Check the double-fed document page(s). Hint • If attached paper, such as a label on the document page, appears to be the cause of the double-feed detection, ignore the detection. • If two document pages were fed together, rescan the doublefed pages. 2.
Chapter 3 Maintenance 1. Regular Maintenance........................................ 36 Cleaning the Scanner............................................. 36 Cleaning the Sensors............................................. 36 Cleaning the Scanning Glass and Rollers..............37 Power Outlet ..........................................................38 2. Replacing the Transport Rollers ....................... 39 Roller Replacement Cycle......................................
1. Regular Maintenance To maintain scanning quality, routinely clean the scanner as described below. CAUTION • Do not use spray cleaners to clean the scanner. Precision mechanisms may get wet and malfunction. • Never use paint thinner, alcohol, or other organic solvents to clean the scanner. Such solvents may deform or discolor the exterior of the scanner, and cause other damage. • When opening and closing the upper unit, be careful not to get you fingers caught, as this may result in personal injury.
Main unit inner upper side (Upper Unit) 3. Press the Open/Close button and carefully raise the upper unit until it stops. Sensors 3 Open/Close Button If scanned images contain spots or documents become dirty after scanning, the scanning glass or transport rollers inside the scanner may be dirty. Please clean periodically. IMPORTANT Scratches on the scanning glass may cause spots or streaks on scanned images, as well as feeding errors.
5. Wipe the rollers using a moistened and firmly wrung- 9. Gently lower the upper unit (a). Press down on both out cloth while rotating the rollers. The rollers are located at the positions indicated in the figure below. sides of the upper unit to ensure that it is securely closed (b). Pickup Roller Feed Roller Transport Roller Platen Roller Retard Roller IMPORTANT 6. Remove the Pickup Roller, Feed Roller, and Retard Roller. (See “Removing and Reinstalling the Rollers” on p. 41.
2. Replacing the Transport Rollers As the rollers start to wear out, feeding quality declines, and document feed errors, such as paper jams, become more likely. If document feed errors continue to occur after cleaning the rollers, purchase the Roller Replacement Kit and replace the transport rollers (pickup, feed, and retard rollers). Roller Replacement Cycle The Roller Replacement Kit consists of replacement pickup, feed, and retard rollers.
1. Press the Menu key on the control panel to activate The counter reset mode is activated. the User Mode. 4. Press the [ ] key to select [RESET], and press [Enter]. The counter is reset to zero. Menu Key 5. Press the [Stop] key to exit the User Mode. 2. Press the [ ] key twice to display [Roller Counter]. 3. Check the number of pages fed by the rollers, and press [Enter].
Removing and Reinstalling the Rollers 2. Open the roller cover. Follow the procedure shown below to remove and reinstall the rollers when you need to clean or replace the Pickup, Feed, or Retard Rollers. CAUTION • Turn OFF the power switch, and disconnect the power plug from the power outlet when you remove or reinstall the rollers. Leaving the power turned ON may result in an electric shock. • Do not place excessive force on the rollers when removing or reinstalling the rollers.
5. Open the roller holder, and insert the new pickup roller. IMPORTANT Failure to firmly close the roller holder and roller cover may cause a feed error. Always be sure to check that the roller holder and roller cover are closed. 7. Gently lower the upper unit (a). Press down on both sides of the upper unit to ensure that it is securely closed (b). IMPORTANT Install the Pickup Roller so that side with the gear is on the left. Gear ■ Removing and Reinstalling the Feed Roller 1.
2. Open the roller cover. 5. Remove the feed roller. 3. Pull the roller lock lever down. 6. Place the new feed roller on the pin. 4. Slide the feed roller to the right, and then pull them 7. Put the feed roller in place (a), and align the notch in 3 Maintenance towards you. the roller’s axle with the shaft on the scanner (b).
8. Push the roller lock lever up to lock the feed roller. 10. Gently lower the upper unit (a). Press down on both sides of the upper unit to ensure that it is securely closed (b). 9. Close the roller cover. Check that it makes a latching sound and that it is securely returned to its original position. ■ Removing and Reinstalling the Retard Roller 1. Press the Open/Close button and carefully raise the upper unit until it stops. IMPORTANT Failure to firmly close the roller cover may cause a feed error.
2. Grasp the roller cover with your fingers, and pull it up 5. Set the retard roller into place in the scanner. to remove it. 6. Align the notches in the roller with the shaft pins in the (b) to unlock the roller. 4. Remove the retard roller. scanner, then slide the roller lock lever in the direction indicated by the arrow. Maintenance 3. Push the roller lock lever up (a) and move it to the left 3 7. Pull the roller lock lever down to lock the retard roller in place.
8. Replace the roller cover. 10. Gently lower the upper unit (a). Press down on both sides of the upper unit to ensure that it is securely closed (b). 9. Push the front of the roller cover in. Check that it makes a latching sound and that it is securely returned to its original position. CAUTION Make sure that the hook is completely latched and the roller cover is not loose. If the roller cover is loose, the Document Feed Tray will catch on it causing the scanner to malfunction.
Chapter 4 Practical Examples 1. Messages.......................................................... 48 Status Display ........................................................48 Error Messages......................................................49 2. Troubleshooting ................................................ 51 Trouble Categories.................................................51 Problem and Solution.............................................
1. Messages There are two types of display panel messages: “status indicator messages” and “error messages” that appear when the scanner encounters a problem. Status Display ■ Sleeping... The following messages appear on the display panel to indicate the scanner’s operating state: ■ Counting... Status: The scanner is entering the Sleep mode. Press any key to recover. ■ Please wait... Status: Operating in Count-Only mode. ■ Press Start Key Status: The scanner is busy processing.
Error Messages When one of the following messages appears on the display panel, an error has occurred in the scanner. Follow the indicated procedure to resolve the error. ■ Check Imprinter Hint The displayed error code indicates the location of the paper jam. • P001, P002: The document is jammed near the feed inlet. • P004: The document is jammed inside the scanner. • P006, P007: The document is jammed near the eject outlet.
■ Double Feed Error Code: D002 Problem: A double feed was detected by the document length. Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 33.) Error Code: D004 Problem: A double feed was detected ultrasonically. Solution: Remove the double fed document page(s), return them to the Document Feed Tray, and scan again. (See p. 33.
2. Troubleshooting This section describes the problems that may occur during use of the scanner and how to solve them.
If this does not solve the problem, consider the following possible causes: Cause Solution Cause Solution The SCSI card is not compatible with the scanner. Use a recommended SCSI card. The scanner’s SCSI ID is identical to the SCSI ID of another device. Check the SCSI IDs of all SCSI devices connected to the system and set a unique SCSI ID for the scanner. Cause Solution The terminator is not set correctly.
■ Documents Do Not Feed Properly If a document does not feed properly, first confirm the following: ✔ Are pages sticking together because of static electricity or another cause? ✔ Are you attempting to scan a document with size, paper thickness or quality that is not supported by the scanner? (See “Documents” on p. 15.) ✔ Are the feed rollers dirty? ✔ Are the feed rollers worn out? IMPORTANT If image files saved by CapturePerfect 3.
Problem Cause Solution Cause Solution Text or images from the back side of your document appear in the scanned image. Brightness may be set too low. Increase the Brightness setting. Or, enable the [Prevent Bleed Through/Remove Background] setting. The paper is too thin. Photocopy the document, and scan the copy. Problem Double-sided scanning is not possible. Cause Scanning Side is set to [Simplex]. Solution Set Scanning Side to [Duplex].
Chapter 5 Appendix 1. Specifications.................................................... 56 Unit Specifications..................................................56 Consumables .........................................................57 External Dimensions ..............................................58 2. Index .................................................................
1. Specifications Unit Specifications Type Desktop sheet-fed scanner Scannable Document Requirements Width: 2" to 12.01" (50.8 mm to 305 mm) Length: 2.76" to 17.01" (70 mm to 432 mm) Weight: Continuous Feeding: 14 lb to 56 lb bond (52 g/m2 to 209 g/m2) (0.06 mm to 0.25 mm) Manual Feeding: 11 lb to 64 lb bond (42 g/m2 to 255 g/m2) (0.05 mm to 0.30 mm) Document Feeding Methods Continuous, Manual, and Continuous Manual Document Feeder Capacity DR-6050C: Up to 300 sheets of good quality paper or up to 1.
IMPORTANT • Rollers are consumable parts. When the rollers start to wear out, problems, such as paper jams and misfeeds, are more likely to occur. If this happens, replace the rollers, regardless of the page count. • For information about the roller replacement kit, contact your local authorized Canon dealer or service representative. Ink Cartridge: Blue (Product Code: 3693A002) This blue ink cartridge is used by the imprinter.
18.90" (480 mm) External Dimensions 20.91" (531 mm) 12.24" (311 mm) 6.38" (162 mm) 15.35" (390 mm) 23.62" (600 mm) 28.
2. Index C L CapturePerfect 3.0 ..........................................................27 Cleaning glass ..........................................................................37 power outlet ..............................................................38 rollers ........................................................................37 scanner ......................................................................36 sensors ......................................................................
CANON ELECTRONICS INC. 1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN CANON U.S.A. INC. ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC. 703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A. CANON AUSTRALIA PTY. LTD. 1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA CANON SINGAPORE PTE. LTD.
